Table Reservation Website SRS

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Software Requirements

Specification
For

Table Reservation System

Version 1.0 approved


Prepared by Mohanraj, Ulageshwaran & Prasanth
SRM Institute of Science and Humanities
29 – Jan - 2024
Software Requirements Specification for Table Reservation System
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Table of Contents
Table of Contents...........................................................................................................................ii
Revision History.............................................................................................................................ii
1. Introduction..............................................................................................................................1
1.1 Purpose.............................................................................................................................................1
1.2 Document Conventions...................................................................................................................1
1.3 Intended Audience and Reading Suggestions...............................................................................1
1.4 Product Scope..................................................................................................................................2
2. Overall Description..................................................................................................................2
2.1 Product Perspective........................................................................................................................2
2.2 Product Functions...........................................................................................................................2
2.3 User Classes and Characteristics...................................................................................................2
2.4 Operating Environment.................................................................................................................2
2.5 Design and Implementation Constraints......................................................................................3
2.6 User Documentation.......................................................................................................................3
2.7 Assumptions and Dependencies.....................................................................................................3
3. System Features.......................................................................................................................4
4. External Interface Requirements...........................................................................................5
4.1 User Interfaces................................................................................................................................5
4.2 Hardware Interfaces.......................................................................................................................5
4.3 Software Interfaces.........................................................................................................................5
4.4 Communications Interfaces...........................................................................................................5
5. Other Nonfunctional Requirements.......................................................................................6
5.1 Performance Requirements...........................................................................................................6
5.2 Safety Requirements.......................................................................................................................6
5.3 Security Requirements...................................................................................................................6
5.4 Software Quality Attributes...........................................................................................................6
6. Other Requirements................................................................................................................7
Appendix A: Glossary....................................................................................................................7
Appendix B: Analysis Models.......................................................................................................8
Appendix C: To Be Determined List............................................................................................9

Revision History
Name Date Reason For Changes Version
Software Requirements Specification for Table Reservation System
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1. Introduction
1.1 Purpose
A table reservation system project serves several important purposes, primarily aimed
at improving the efficiency and customer experience within a restaurant or similar
establishment.

1.2 Document Conventions


When documenting a table reservation system, it's important to follow conventions that
promote clarity, consistency, and ease of understanding for all stakeholders involved in the
project. Here are some document conventions specific to a table reservation system:
1. Document Title Page:
2. Table of Contents:
3. Section Headings:
4. Font and Formatting:
5. User Interface (UI) Design:
6. Database Schema: Product Scope

1.3 Intended Audience and Reading Suggestions


The intended audience for documentation related to a table reservation system may vary
depending on the specific document and its purpose within the project. Here are some
potential audience groups and reading suggestions for various types of documentation
1. Development Team
2. Testing Team
3. Project Managers:
4. End-Users:
5. Support and Customer Service:
6. Maintenance Team:
7. Security Team: Overall Description
Software Requirements Specification for Table Reservation System
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1.4 Project Scope


Develop a user-friendly web-based table reservation system for restaurants.
● Streamline the reservation process for both customers and restaurant staff.
● Enhance customer experience by reducing wait times and providing convenient booking
options.
● Improve table allocation efficiency and optimize restaurant revenue User Classes and
Characteristics

2. Overall Description
2.1 Product Perspective
The product perspective for a table reservation system provides an overview of how the
system fits into the broader context of the restaurant industry and the technology ecosystem.
It defines the relationships between the system and other entities, both internal and external
Software Interfaces

2.2 Product Functions


Display real-time table availability for different dates and times. Enable users to select their
desired reservation date and time. Send immediate email or SMS confirmations to customers
upon successful reservation. System Features

2.3 User Classes and Characteristics


Understanding the characteristics, needs, and responsibilities of these user classes is crucial
for designing user interfaces, access controls, and user journeys within the table reservation
system.

2.4 Operating Environment


The operating environment for a table reservation system includes the hardware, software,
and network infrastructure required for the system to function properly.
1. Hardware:
•Web Servers: The system typically runs on web servers capable of hosting the
reservation website. These servers should have adequate processing power and memory to
handle user requests efficiently.
•Database Servers: A database server is necessary to store and manage reservation data,
restaurant information, and user profiles. The database server should be scalable to
accommodate increasing data volumes.
Software Requirements Specification for Table Reservation System
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2. Software:
•Web website: The core of the system is a website developed using programming
languages and frameworks like HTML, CSS, JavaScript, and server-side technologies
(e.g., Node.js, Ruby on Rails, Django).
•Database Management System (DBMS): A relational database management system (e.g.,
MySQL, Mongo DB) is used to store and manage reservation data, user profiles,
restaurant information, and reviews.
•Operating System: The choice of the operating system for web servers and database
servers may vary but commonly includes Linux distributions (e.g., Ubuntu, CentOS) or
Windows Server

2.5 Design and Implementation Constraints


Design and implementation constraints for a table reservation system refer to limitations
or restrictions that influence the system's architecture, functionality, and development
process. It's essential to identify and address these constraints to ensure the system's
successful design and implementation.

2.6 User Documentation


User documentation for a table reservation system is essential to help users understand
how to use the system effectively, make reservations, and navigate its features. This
documentation should be clear, user-friendly, and readily accessible

2.7 Assumptions and Dependencies


Assumptions and dependencies are crucial aspects to consider when planning and
implementing a table reservation system. They help ensure that the project progresses
smoothly and that potential challenges are identified and addressed. Here are some
common assumptions and dependencies for a table reservation system:
1. User Internet Access: Users are assumed to have access to the internet, as the table
reservation system is a website.
2. Device Compatibility: Users have devices (e.g., computers, smartphones, and tablets)
with compatible web browsers to access the system.
3. Restaurant Cooperation: Restaurants will provide accurate and up-to-date
information about their table availability, hours of operation, and menus.
4. User Registration: Users are willing to register accounts or profiles on the system to
make reservations and access personalized features.
5. Timely Updates: Reservation updates, including new bookings and cancellations, will
be reflected in real-time to ensure accuracy.
6. Data Privacy Compliance: The system assumes compliance with data privacy
regulations and secures user data appropriately.
Software Requirements Specification for Table Reservation System
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3. System Features
The features of a table reservation system are designed to facilitate the booking process
for customers and streamline operations for restaurants. Here are some key system
features for a table reservation system:
1. User Registration and Authentication:
•Allow users to create accounts and log in securely.
2. Search and Browse Restaurants
•Provide a search function to find restaurants based on location, cuisine, or other
filters.
•Display restaurant listings with relevant details.
3. Restaurant Profiles:
•Include detailed information about each restaurant, including name, address, contact
information, opening hours, and menu.
4. Table Availability and Booking:
•Display real-time availability of tables for different dates and times.
•Allow users to select a date, time, and party size for their reservation.
5. Reservation Confirmation and Notifications:
•Send immediate email or SMS confirmations to users upon successful reservation.
•Provide reminders and updates as the reservation date approaches.
6. Reservation Modification and Cancellation:
•Allow users to modify reservation details or cancel reservations if needed.
•Implement a cancellation policy and communicate any applicable fees.S
7. User Reviews and Ratings:
•Enable users to leave reviews and ratings for restaurants they have visited.
•Display user-generated content to help others make informed decisions
Software Requirements Specification for Table Reservation System
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4. External Interface Requirements


4.1 User Interfaces
The user interfaces of a table reservation system are essential for providing a seamless and
userfriendly experience for customers, restaurant owners/managers, and administrators.
Below are the key user interfaces that should be included in a table reservation system. These
user interfaces should be designed with a user-centric approach, focusing on ease of use,
accessibility, and responsiveness across various devices and screen sizes. Clear navigation,
intuitive design, and consistent branding contribute to a positive user experience.

4.2 Hardware Interfaces


In a table reservation system, hardware interfaces refer to the connections and interactions
between the software system and the physical hardware components or devices. While the
primary interactions occur through software and web interfaces, there are some hardware
components and interfaces that play a role in the system's operation. It's important to ensure
that all hardware interfaces are reliable and compatible with the software and system
requirements. Proper hardware configuration and maintenance are essential for the system's
smooth operation and performance. Additionally, redundancy and failover mechanisms may
be implemented to minimize downtime and ensure data integrity in case of hardware failures.

4.3 Software Interfaces


The software interfaces of a table reservation system encompass the interactions and
integrations with other software components, systems, and external services. These interfaces
are crucial for the seamless operation and functionality of the reservation system

4.4 Communications Interfaces


The software interfaces of a table reservation system encompass the interactions and
integrations with other software components, systems, and external services. These interfaces
are crucial for the seamless operation and functionality of the reservation system. Properly
managing these software interfaces ensures that the table reservation system can effectively
communicate with external systems and services, enhancing its functionality and providing a
seamless experience for users and restaurant owners/managers.
Software Requirements Specification for Table Reservation System
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5. Other Nonfunctional Requirements


5.1 Performance Requirements
Database queries and transactions should be optimized for efficiency to ensure rapid
retrieval and storage of reservation data, user profiles, and restaurant information. By
specifying these performance requirements, you establish a clear framework for evaluating
and optimizing the system's performance throughout its development and operational
lifecycle. Regular performance testing and monitoring are crucial to verify that the system
meets these requirements under real-world usage conditions.

5.2 Safety Requirements


• Encryption: All sensitive data, such as user credentials, payment information, and
reservation details, should be encrypted during transmission and storage.
• Access Controls: Implement robust access controls to ensure that only authorized users can
view or modify reservation data.
• Regular Auditing: Perform regular security audits and vulnerability assessments to identify
and address potential security risks.
• Incident Response Plan: Develop an incident response plan to address data breaches or
security incidents promptly.

5.3 Security Requirements


• Access Controls: Implement robust access controls to ensure that only authorized users can
view or modify reservation data.
• Data Integrity: Use hashing or checksums to verify data integrity and detect tampering.
• Follow secure coding practices to prevent common vulnerabilities, such as SQL injection,
cross-site scripting (XSS), and cross-site request forgery (CSRF).
• Conduct security code reviews and vulnerability assessments during development

5.4 Software Quality Attributes


• Response Time: The system should have low response times to provide quick feedback to
users during searches, reservations, and other interactions.
• Scalability: Design the system to handle a large number of concurrent users and
restaurants, especially during peak hours.
• Load Balancing: Implement load balancing to distribute traffic evenly across servers for
optimal performance.
• Resource Utilization: Ensure efficient use of server resources to minimize resource
bottlenecks.
Software Requirements Specification for Table Reservation System
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• Data Encryption: Encrypt sensitive data during transmission and storage to protect user
information.
• Authentication and Authorization: Ensure strong user authentication and authorization
mechanisms to prevent unauthorized access.
• Vulnerability Management: Regularly scan for and address security vulnerabilities and
apply security patches promptly

6. Other Requirements
The requirements for a table reservation system can vary depending on the specific needs and
goals of the system, but here is a list of common requirements that should be considered when
developing such a system These requirements collectively create a comprehensive table
reservation system that simplifies the reservation process and enhances the dining experience
for both customers and restaurant owners. Specific features and functionalities can be
customized based on the unique needs of the project.

Appendix A: Glossary

A website or platform that allows users to make reservations at restaurants, specifying details
like date, time, and party size.
A user interface where users, restaurant owners, or administrators can access and manage
relevant information and features.
Legal frameworks governing the protection of personal data and privacy rights of individuals.
Appendix B: Analysis Models

Appendix B: Analysis Models


Software Requirements Specification for Table Reservation System
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Flow Diagram:

Class Diagram:
Software Requirements Specification for Table Reservation System
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Appendix C: Issues List


Developing a table reservation system can involve various challenges and issues that need to
be addressed to ensure the system's success .It's essential to anticipate and proactively address
these issues during the development and operation of a table reservation system to provide a
reliable and user-friendly experience for all stakeholders. Regular testing, user feedback, and
ongoing improvements are key to mitigating these challenges.

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