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Countermeasures Matrix Template

The document describes a countermeasures matrix for addressing problems with mail collection. The matrix lists potential root causes and countermeasures for an issue around increased mail cancellations. It provides examples of practical methods, effectiveness, feasibility, and an overall score for changing collection box times to 5:00 PM and dedicating collectors to address late start times.

Uploaded by

Emier Zulhilmi
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102 views2 pages

Countermeasures Matrix Template

The document describes a countermeasures matrix for addressing problems with mail collection. The matrix lists potential root causes and countermeasures for an issue around increased mail cancellations. It provides examples of practical methods, effectiveness, feasibility, and an overall score for changing collection box times to 5:00 PM and dedicating collectors to address late start times.

Uploaded by

Emier Zulhilmi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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CM Matrix Format

Countermeasures Matrix
5 = High, 1 = Low (E x F = O)
Problem Statement Root Cause Countermeasure Practical Methods Effectiveness Feasibility Overall Action

Page 1
Example

Countermeasures Matrix
5 = High, 1 = Low (E x F = O)
Problem
Statement Root Cause Countermeasure Practical Methods Effectiveness Feasibility Overall Action
Increase 1800
Cancellations
1730
Collection
Change Time
on Collection
*Re-align Rts. Coll. times.
*Change Collector times.
5 5 25
Schedules Box to 5:00 *Develop Coll. runs.
PM. *Re-label boxes.
*Public awareness.
*Check on Firm Pick-Ups.

Late
Collector
Dedicated
Collectors.
*Re-align routes.
*Postmaster approval.
3 2 6
Start Times *Approve hours.
*Obtain vehicles.
*Obtain staffing.

Page 2

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