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Preventing the Practice
of Testing into Compliance
A Practical Solutions Guide
Lynn D.Torbeck
The author presents
several typical scenarios of
how companies test into
compliance and provides
solutions for preventing such
practi
.
Lynn D. Torbeck isa
statistical consultant at Torbeck
land Associates, Inc., 2000
Dempster Plaza, Evanston, tk
60202, tel, 847.424.1314,
woru.torbeck org. Mr. Torbeck
| a member of Pharmaceutical
Technology's Eatorial Advisory
Boar.
138 Plamaceta Tenaloy ocroxen 2002
«sting into compliance isthe prac-
tice of ignoring valid information
that should be used to make deci-
sions. Inits Draft Guidance on Out-
o-Specfications (OOS), the Center for
Drug Evaluation and Research at FDA
states that “some firms have used a strat-
egy of repeated testing until a passing re
sult is obtained (testing into compliance),
then disregarding the OOS results with-
out scientific justification. Testing into
compliance is objectionable under the
CGMP" (1) Cleary, sucha practice is at
best not scientific and at worst i fraudu-
lent, illegal, and immoral. An under-
standing of the several ways to test into
compliance will help identify and prevent
this malpractice, help auditors uncover
the practice, and institute corrective ac-
tion and preventive action (CAPA). This
article describes 16 typical examples of
testing into compliance and 5 examples
of acceptable practices
Situation 1:“What do you mean it
failed? Send them another sample!”
‘This comment was overheard by the au-
thor in 1976. The specifications were
95:0-105.0%, and the first sample result
‘was 94.9%, The second sample result was
95.296. The manager concluded, “See, 1
told you they tested it wrong, Ship it”
This is exactly the undesirable situation
referred to in the OOS guidance docu-
‘ment. Cleary the data are suspect. Do not
release the lot on the basis of the second,
value being within specification while ig-
noring the first value.
Solution. An investigation is required as
per the OOS guidance. Consider all indi-
vidual reportable values inthe final deci
sion (2). The sidebar, “Reportable values”
provides a definition of a reportable value
Situation 2: “On the average,
itisin.” (version 1)
‘A variation ofthe previously described ex-
ample is to average additional reportable
vvalucs to get a result that is within the
specification. This action is clearly wrong.
Solution. Clearly define and document
the reportable value for the test method
Do not average additional reportable val-
ues but provide al individual reportable
‘values to quality assurance (QA) person
nel for their decison. If QA has disposi-
tioned the lot anda single values needed
for the certificate of analysis, then these
values can be averaged.
Situation 3:“On the average,
itisin.’ (version 2)
Physically averaging samples by blending
them has the same effect as averaging data
from different samples. Blending OOS
material with in-specification material
constitute testing into compliance. Note,
this approach isnot the same as in-process
adjustments.
Solution. Do not blend unless blending
is part ofthe original validated process
design
Situation 4: Changing the
reportable value
Definition ofthe reportable value should
not change from the test procedure to the
validation protocol tothe final report. Re-
defining the reportable value depending
co the data obtained to avoid an OOS
value, for example in an analysis, const
‘utes testing into compliance.
Solution. The definition should not
change without an investigation, a report,
and perhaps even some revalidation ofthe
test method. Consider conducting an oer-
allinvestigation when more than 3% ofthe
wow. pharmtech.comreportable values are OOS (sce Reference
2 fora discussion of reportable values).
Situation 5: “The analyst didit.”
Even witha fall investigation, some com-
panies routinely declare thatthe OOS val-
ues area result ofan analyst error with-
cout documentable evidence that an error
hhad actually occurred. Unidentifiablean-
alyst errors are automatically suspect.
Solution. Document in detail ll analyst
‘errors. The root cause of a true analyst
‘error is lack of training,
Situation 6: The practice of
completing “napkin data forms”
In an effort to help their company meet its
goals some analysts have practiced so-called
napkin analysis. The analyst records the
data and calculations on a scrap of paper
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‘or napkin to sce what the results will be. If
itisin specification, the analyst records the
data and calculations in the laboratory
notebook. fit is OOS, the analyst tosses
the paper out, does not make a record, and
does not inform the supervisor.
Solution, Record all data and calculations
inthe laboratory notebook as they ae col-
Jected and made. Thisis good documenta
tion. A search ofthe dustbins may uncover
this practice if the analyst is careless. In
‘variation ofthis scenario, the analyst works
outside of normal hours. Preventing this
practice requires management oversight.
Situation 7: “When in doubt,
tossit out.”
This situation may constitute a testing into
‘compliance tactic. Do not use an outlier
rejection test for chemical methods, for
content uniformity, or for homogeneity.
{An outlier test can be used to reject val-
tues collected for biologicals, as stated in
USP (111), reference Judge Wolin in the
PDA v Barr Laboratories decision.
Solution, Use an outlier test as one part
of the overall investigation into an OOS
value. Do not reject data using only the
results of an outlier test. See the OOS guid-
ance for further discussion. Another gray
area is what constitutes a biological asay.
In such cases it may be possible to define
some test methods as biological methods
‘when they should be designated as chemi-
‘cal methods.
Situation 8:“It's out of control.”
A variation of the outlier approach is to
usea control chart or some other statisti-
cal technique to reject values without an
Solution. investigate and document all,
suspect data.
Situation
“Inspect it until it passes.”
Some in-process inspection schemes cor-
reclly use series of 100% inspections and
sampling plans to inspect for noncomply-
ing materials. Visual inspection of par-
enteral is one example. the decision trees
aresuch that amatetial or product lot can-
not be rejected, this setup can constitute
the practice of testing into compliance
Solution. lot must have the oppor-
tunity to be rejected and fail. These sit-
uations can be complicated and may
warw.pharmtech.comneed a detailed decision flow chart to
help in finding the problem. The com-
pany’s QA or quality engineering de-
ppartment should develop a flow chart of
the standard operating procedure to re
veal this situation
Situation 10:“Let Joan do it over.”
Having the retest conducted by a second
analyst without first finding an explana-
tion about why te first analyst obtained
an 008 value could be suspicious to a
cynical investigator. The second analyst
aay be better of worse than the first an-
alyst and may obtain an in-specifiation
value by“bending”the method or just by
simple incompetence.
Solution. Investigate and document the
training of all analysts.
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Situation 11:”It must be correct.
Is within specifications.”
‘Another example from the author's expe
rience involved sampling tablets. As the
tablets were made, they were loaded into
five-gallon plastic lined buckets. When a
bce was fl, «sample was taken off the
top and tested in the laboratory. Ifthe
sample passed, the bucket was released. If
the sample failed, the bucket was rejected.
About 50% ofthe buckets failed the test.
Solution, An investigation found thatall
buckets were the same, There were no
‘good buckets or bad buckets. The prod:
Uct had very poor content uniformity. Any
sample testing was the same as tossing a
coin as to whether a bucket was accepted
ot rejected, Being in specification is not
evidence that the values are acceptable.
Situation 12:*Roll them bones.”
Although gambling will seldom pay off in
the casino, it can pay dividends for an un-
cthical supple. Many companies use sam-
pling plans to check incoming materials.
"These plans are designed to accept lots that
_meet the specifications a great percentage
of the time. However, there is always a
small risk that a good lot will be rejected.
Likewise, there is low probability that a
bad lot will be accepted. Some vendors
play the odds on sampling plans by sim-
ply reshipping and resubmitting the re-
jected lot back again, without any correc-
tiveaction, in hopes that it will be accepted
con the second try
Solution. To prevent ths situation, doc
uument rejected lots so that they must be
100% inspected and/or reworked before
they can be resubmitted
Situation 13: “Put it in the midd
In this variation of fraud, a supplier will
place the best product on the top of the
pallet and the worstin the center in hopes
that the samples will be taken off the top
of the pallet. An in-process variation of
this tactics done by pulling samples from
physical locations known to be good and
avoiding locations that are known to pro-
vvide poor results such asin blending and
cleaning, This practice clearly constitutes
testing into compliance.
Solution. Pull truly representative sarm-
ples from the lot or throughout a pro-
duction run,
‘www.pharmtaen.comSituation 14: “Where did they go?”
Inthe case of one laboratory, samples just
conveniently disappeared. Seven days into
an eight-day test, the incubation plates
simply disappeared overnight without ex-
planation or investigation into what had
happened.
Solution, Management is responsible for
preventing this fraudulent practice.
What's New i
Situation 15:
“tma little normal deviate.’
Data are not always normally distributed
Nonstatisticians, and even statisticians,
too often assume that data are normally
distributed without frst graphing or test
ing that hypothesis, Mos failure data are
right skewed, as are particle sizes. DNA
assay data, for example, generate a text-
book log-normal distribution. Environ-
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mental data typically are dramatically
skewed, with zeros accounting for the ma-
jority of values. Selecting an incorrect dis-
tribution solely to avoid OOS results con-
stitutes testing into compliance.
Solution. Determine the shape of the
distribution of the data before a sta
cal analysis is begun,
Situation 16:
“ve been transformed.”
As part ofa statistical analysis, various
‘mathematical transforms may be use, in-
cluding taking the log or square root of
the original data. This practice is usually
conducted to achieve normality or equal
ity of variances. Transformations are sc
entfially nd regulatory defensible sta-
tistical tools. However, changing the
transformation to avoid OOS results eon-
stitates testing into compliance
Solution, Once chosen for a given situ-
ation, a transformation cannot be changed
‘without an investigation, justification, and
documentation by QA personnel.
Acceptable practices
Examples that do not constitute testing
{nto compliance include the following:
Increase the sample ize. Its acceptable
to take a large numberof initial samples.
Sample size alone is not evidence of test-
{ng into compliance. Of course, all sam-
ples must be tested, recorded, kept, and
reported to QA personnel. Do no
‘or hide any data. Itis only common sense
that a larger sample size will give better
estimates and better understanding. More
knowledge is better.
Increase the numberof retest. It is ac-
‘ceptable to perform a large number of ad-