IT Rules 2021
IT Rules 2021
IT Rules 2021
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ClearIAS Team
The IT rules 2021 were amended in a major push towards an Open, Safe & Trusted,
and Accountable Internet. The Ministry of Electronics and IT notified these
amendments aimed at protecting the rights of Digital Nagriks. Read here to know
more about the need for the amendments.
The Information Technology (Intermediary Guidelines and Digital Media Ethics Code)
Amendment Rules, 2022 are aimed at enhancing due diligence requirements and ensuring
accountability of social media and other intermediaries.
They have been notified against the backdrop of complaints regarding the action/inaction on
the part of the intermediaries on user grievances regarding objectionable content or
suspension of their accounts.
The draft amendment to IT rules, 2021 was released earlier this year.
Table of Contents
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Key provisions of IT Rules 2021
Amendment to IT rules 2021
News about IT Rules
Concerns with IT rules
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Key provisions of IT Rules 2021
IT Rules 2021 were released under section 87 of the IT Act, 2000 for Social-Media, Digital
Media, and OTT platforms.
Social media intermediaries, with registered users in India above a notified threshold,
have been classified as significant social media intermediaries (SSMIs).
The Rules prescribe a framework for the regulation of content by online publishers of
news and current affairs content and curated audio-visual content.
All intermediaries are required to provide a grievance redressal mechanism for
resolving complaints from users or victims.
The privacy policies of social media platforms must make sure that users are informed
about not disseminating copyrighted material and anything that could be seen as
threatening the unity, integrity, defence, security, or sovereignty of India or friendly
relations with other states, or breaking any current law.
They are required to establish a grievance redressal mechanism and remove unlawful
and unfitting content within stipulated time frames.
Within 24 hours after receiving complaints, intermediaries are required to remove or
limit access to any content that exposes people’s private regions, depicts them in full or
partial nudity, performs sexual acts, or is otherwise impersonated, including through the
use of morphing photos, etc.
The rules also have made it explicit for the intermediary to respect the rights accorded to the
citizens of India under Articles 14, 19, and 21 of the Indian Constitution
Grievance Appellate Committees (GAC): The Central Government shall establish one or
more Grievance Appellate Committees (GAC) within three months.
Each GAC will consist of a chairperson and two whole-time members appointed by the
Central government.
Of these, one member shall be ex-officio, while the other two shall be independent
members
The GAC will hear appeals by social media users against the decisions of grievance
officers appointed by the intermediary.
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The idea behind setting up the committees is to give users of social media platforms,
including Facebook and Twitter, recourse other than approaching the courts to settle
complaints.
However, users will always have the right to approach courts for any remedy.
Dispute Resolution Mechanism: Online dispute resolution mechanism, i.e., digital mode of
the entire appeal process, from the filing of an appeal to the decision.
Time-bound: The companies will be required to acknowledge complaints from users within
24 hours and resolve them within 15 days or 72 hours in case of an information takedown
request.
Currently, intermediaries are only required to inform users about not uploading certain
categories of harmful/unlawful content.
For effective communication of the rules and regulations of the intermediary, the
communication must be done in regional Indian languages as well.
Some of the content categories in rule 3(1)(b) have been rephrased to deal particularly with
misinformation, and content that could incite violence between different religious/caste
groups.
The amendment requires intermediaries to respect the rights guaranteed to users under the
Constitution, including a reasonable expectation of due diligence, privacy, and transparency.
While the IT Rules of 2021 mandated that social media intermediaries would be responsible
for informing users not “to host, display, upload, modify, publish, transmit, store, update or
share any information” not permitted under the law, the amended rules only say that
intermediaries should take “all reasonable measures” to inform users of these rules.
The Rules may be going beyond the powers delegated under the Act in certain cases.
Such as where they provide for the regulation of significant social media intermediaries
and online publishers and require certain intermediaries to identify the first originator of
the information.
Restrictive:
There are no procedural safeguards for requests by law enforcement agencies for
information under the possession of intermediaries.
Requiring messaging services to enable the identification of the first originator of
information on its platform may adversely affect the privacy of individuals.
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