CH Sunil's Resume

CH.
SUNIL
74B, SR NAGAR, Hyderabad, TN-500038,
Email: [email protected] Contact No.: 9080586612.
CARRER OBJECTIVE:-
EDUCTIONAL DETAILS
COURSE NAME OF THE INSTITUTION BOARD OF STUDY YEAR OF PASSING AGGREGATE %
B.Tech Gandhi institute of science and
Biju Pattnaik university 2021 81.0
(mechanical) technology
Diploma Hi-tech institute of science and
SCT&VT 2016 72.95
(mechanical) technology
Andhra Pradesh State
MPC Priyadarshini Jr college 2013 64.7
Board
10TH Modern English School CBSE 2011 62.69
Professional Experience:-
Spoors Technologies Solutions Hyderabad (Aug 2022 to October 2023)

Business Analyst | Client Success manager
 Led requirements gathering process, ensuring clear understanding of client needs and objectives.
 Developed detailed Business Requirements Document (BRD), functional Requirements Documents to articulate project scope and
deliverables.
 Handling Strategic Clients like L&T RCU, Siemens, TAFE, Wellness Forever, Bluestone jewelry , Asian granite , Orient bell, Hitachi,
Rossari biotech, etc.
 Successfully On boarded various New Customers like Wellness Forever, Siemens, Growel pets, Growel Science.
 Developed functionality of Premium Features like “Target Vs. Achievement”, “POP UP Notifications” and others.
 Conducted frequent client meetings to provide updates, address concerns, and gather feedback.
 Configuring API integrations as per customer requirements,
 Conducted workshops on new features & developed workflows for BFSI, SME’s Etc.
 Conducted impactful product demos to showcase features and functionalities, resulting in increased client satisfaction.
 Proficient in both waterfall and agile methodologies, successfully managing projects through all stages of the Software Development Life
Cycle (SDLC) & software Development life cycle (STLC).
 Facilitated User Acceptance Testing (UAT) to ensure high-quality deliverables that meet client expectations.
 Experienced in working within agile frameworks, specifically sprints, to consistently deliver projects on time and within budget.
 Demonstrated exceptional project management skills to effectively coordinate resources, timelines, and deliverables.
 Proactively engaged with stakeholders to address project milestones, risks, and dependencies, ensuring smooth implementation and
stakeholder satisfaction.
 Acted as the single point of contact for all presales and configuration activities, ensuring efficient coordination and seamless execution of
tasks.
 Good Knowledge in JIRA
PROJECTS:-
Siemens
 Led onboarding process for new clients, ensuring smooth transition and successful implementation of project requirements.
 Facilitated change requests from stakeholders, demonstrating a proactive approach to improving project outcomes.
 Analyzed user journey and conducted thorough research to enhance user experience and optimize workflow design.
 Defined work flow and collaborated with cross-functional teams to streamline processes and improve efficiency.
 Conducted User Acceptance Testing (UAT) to identify and resolve any issues before project go-live.
 Successfully managed project from start to finish, ensuring a seamless go-live and delivering a high-quality product to users.
L&T RCU
 Led and implemented a dynamic project in the finance sector, specifically within the Risk Control Unit of BFSE.
 Configured complex Workflows. And API integrations for audit & risk control management.
 Spearheaded audits and effectively improved workflows, ensuring optimal risk management and compliance.
 Utilized strong analytical skills to identify potential risks and develop proactive strategies to mitigate them.
 Demonstrated passion and dedication by actively contributing to the success of the project in a collaborative team environment.
 Achieved notable results through meticulous attention to detail and precise execution of project tasks.
T.A.F.E
 Developed a project focused on implementing a streamlined work flow process for efficient field force management.
 Configured relevant software systems and tools to automate task assignments, scheduling, and data collection.
 Successfully optimized field force management operations, resulting in increased productivity and reduced costs.
 Improved communication and coordination among team members through real-time updates and notifications.
 Implemented performance tracking mechanisms to monitor key metrics and identify areas for improvement.
 Generated comprehensive reports and data analysis to provide insights for informed decision-making.
 Demonstrated the ability to effectively manage project timelines, resources, and deliverables.
P.V- Enterprises (Jan 2022-Aug 2022)
Sales and technical Engineer
 Delivered expert technical sales advice and customer service to both internal and external customers
 Established new accounts and strengthened existing customer relationships
 Developed knowledge of products and services to ensure customer inquiries were handled effectively
 Researched and evaluated customer requirements to recommend appropriate products
 Prepared and delivered presentations to potential clients
 Managed customer accounts and maintained regular contact to identify needs and ensure customer satisfaction
 Analyzed customer feedback to assess customer satisfaction and identify areas for improvement
 Developed and implemented customer service strategies to increase sales and customer loyalty
Skills:-
 AGILE Software development
 MS Office
 MS Excel
 MS PowerPoint
 Draw.io
 SAAS
 Google Suite
 Windows
 LCNC (Low Code/No Code Platform)
 JIRA
Soft Skills:-
 Analytical Thinking and Problem Solving Skills

 Teamwork and Project Management
 Accurate and Detail-oriented
 Effective Communication Skills
 Public Speaking
Professional References:-
 Mr. Sridhar Kumar -Head of client success and Presales
Spoors technology solutions Pvt ltd
Contact number: - 9652266188
PROFESSIONAL DEVELOPMENTS
● Participated in two days’ workshop on developing and testing software on bank website
● Participated in two days’ workshop on “Power BI ” Dashboards.

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CH.

Email: [email protected] Contact No.: 9080586612.

Spoors Technologies Solutions Hyderabad (Aug 2022 to October 2023)

 Analytical Thinking and Problem Solving Skills

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