hw1 Ie 406 2024
hw1 Ie 406 2024
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IE 406
Ch1
Q1. A consumer would like to buy a heater in this cold winter. Discuss how the eight dimension of
quality impacts the heater overall acceptance by the consumer. Explain the product features that
could be used to describe or measure each dimension.
Q2. What are the three primary technical tools used for quality control and improvement
Q3. Distinguish among quality planning, quality assurance and quality control and improvement
Q5. How can lean and six sigma work together to eliminate waste.
Q6. A manufacturing company produces part A where its thickness is critical size as the part will be
assembled with another part B. The manufacturing process produces part A with a mean thickness
of 7.5 cm and standard deviation of 0.05 cm. In order to achieve a perfect fit between the two parts,
the thickness specification for Part A is set to 7.5 ±0.15. Anything outside the specification limits will
create a misfit and part A is sent back for a rework. (Assume the thickness is normally distributed)
https://www.youtube.com/watch?v=kFDEvA8xxRw&list=RDCMUCRv18qqkI2IYUQCpdu9vdZQ&index
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b. What is the “goal” of the project as stated in the charter and indicate if it is measurable
c. What type of the process map did they use? In which phase the process map is usually
presented
d. Identify 4 major problems that cause the long waiting time as stated in the fishbone diagram
e. What are the y and x’s that were identified by the team?
g. Is Dr. Availability factor significant? (it affects the waiting time)? what tools they used to
verify it. In which phase of the DMAIC this analysis is performed?
j. For what purposes they used the 5 Y’s analysis and how does it help to identify possible
solutions. In which phase of the DMAIC this analysis is performed?
k. Why dd they used the X-bar ,R chart and in which phase it was implemented