Rasna
Rasna
Both the legends, Ashokbhai and AGK, met at the Navrangpura branch
of the State Bank of India (SBI), where both had their corporate and
individual accounts. As very often happens, the waiting period got the
two men talking, and they exchanged cards. Being the shrewd
businessperson, Ashokbhai realised that perhaps a good Ad agency
145
was the missing link to Jaffe's success. Therefore, he invited AGK for
a chat at his office.
AGK sensed another opportunity for some good creative work that
could create another successful brand. The discussions led to Mudra
being appointed as an advertising agency for Pioma Industries
Limited. The Company manufactured and marketed Jaffe in 1982.
For Mudra Agency, the first challenge was to find a suitable brand
name. Jaffe did not ring a bell amongst the potential target segment.
It also did not seem a very appropriate name for a soft drink. After
considerable deliberations, the client and the agency decided to call
the drink 'Rasna.' The word Rasna originates from the word "Ras,"
which means juice. It was appropriate for a soft drink had a friendly
ring tone, which worked well for advertising.
Later, a suitable logo was also designed and approved. The Brand
Rasna was ready to be launched.
146
The agency and client, therefore, commissioned large-scale research
with the following objectives:
1. To ascertain if there were any areas of dissatisfaction with soft
drinks and
2. The consumers' opinions on Rasna after trying the brand for a
few days. (Product taste test)
On the other hand, on distributing the Rasna trial drink, there was
a near-unanimous verdict in Rasna's favour. Among the various
attributes, taste and economy had a relatively greater role in inducing
brand trials. Therefore, it was decided to position the brand on the
twin platform of taste and economy.
Since the product was for household use, it fell squarely into the
homemakers' shopping basket and the other regular groceries.
147
Therefore, the target segment was broadly defined as all homemakers
in the age group of 20+ with a monthly income of Rs. 750+ in 1982.
However, the agency realised early in the game that the child would
be a significant influencer purchasing the product. It was perhaps for
the first time in the history of Indian advertising that the child was
recognised as a powerful influencer in buying a household product.
32 glasses of d
soft drink!
:·..
It's so simple. even a child could do the trick
All you do is mix Rasna with sugar and
water. and ii ·s ready in minutes,
, _ · Rasna ~
2 bottles of syrup to make ±y soft drin
32 glasses of delicious soft drink. < R concentrat,
Just compare that with any .,;,
syrup/squash and you'll find
Rasna works out to ~
less than half the cost,
Rasna
So ft Drink Con cen trate 'DW5MI °
So delicious
So economical
Manufactured by: PJoma Industries. Aaarwa. Ahmtdabad ;j6() 016
Also avWlnble In: Kuwait. Duba,!. Buhraln, Maur1tlu11. Cairo. Khartoum. Lu.aka. Nairobi. Jeddah, Oslo. London.
148
in its infancy. Doordarshan was the only commercial television channel
available since satellite TV had not kicked in then. In consultation
with the client, the Ad agency decided to go for print and cinema as
the primary media.
One of the critical lessons learnt over the years is the importance of
strong bonding between the agency and the client in the success of
a brand. This usually happens when there is implicit trust between
two professionals and a passion for making the brand successful.
PRODUCT
The beverage market includes various segments, broadly classified as
the market for in-home consumption and out-of-home consumption.
149
RASNA
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150
strong point. Suitable marketing communications supported each
launch for these products.
Some new flavours were fruit friendly, like Aam Panna, Shikanji, Jamun,
Masala Orange, Berry Cocktail, etc. New products like Rasna Insta,
Rasna Native Haat, Super Squash, Vitos, Rasna Native Haat Honey,
Pickles, Honey Vita, Badam Vita, etc., were introduced. Rasna, from
time to time, did innovate their products and achieved leadership in
them. Some innovations are as follows (Indiamart, 2019):
First in the industry to introduce dual format
New concepts like Premium Powder, Alphonso Mango, Home-
made Nimbupani, Ghar ka Range, Aqua fun (blue coloured)
were introduced as a soft drink for the first time by Rasna and
Bollywood Bite an Indian Namkeen in a canister 1ka 2- First Re/-
pack in SDC category
First, to introduce the Cola flavour as a non-aerated cola at Rs.
0.50 per glass in the world.
First to introduce the Indian shake mix brand, i.e., Rasna Shake-up
They had an extensive range of flavours among any beverages
viz Orange, Pineapple, Mango, Nimbupani, Guava, Watermelon,
Mixed fruit, Litchee, Sha hi Gulaab, Khas, Kala Khatta, etc.
Launched the first masala drink concentrate beverage
PACKAGING
The most preferred flavour in the Rasna range was the orange flavour.
Hence, the original pack had predominantly orange as its dominant
colour.
151
152
PRICIN G
One of Rasna's fundamental strategies was its pricing on the platform
of the economy. This is seen in the following table:
Soft Drink Rasna (New Masala Orange) 70g (makes Rs. 42 Rs. o.6
Concentrate Kesar Soft Drink 32 glasses) Rs. 80
Concentrate Mix
Aerated Soft Drinks Coca Cola 750 ml Bottle Rs. 40 Rs. 0.053
Pepsi 750 ml Bottle Rs. 40 Rs. 0.053
PLACEMENT
The early success of Rasna may be attributed to the fact that the
company was able to set up a vast network of wholesalers and
retailers across the country, which was very important for success
in the FMCG sector. It was estimated that Rasna was available in
as many as 1.6 million retail outlets across the country.
Rasna Plants are located across India at Mahij, Kalol, Saij, Mehsana,
Daman, Ambala, Dehradun, Chittoor and Tanuku. While depots of Rasna
are located across India at Delhi, Zirakpur, Lucknow, Ghaziabad,
Dehradun, Ambala, Kolkata, Bhubaneshwar, Patna, Ranchi, Guwahati,
Ahmedabad, Jaipur, Nagpur, Indore, Raipur, Jabalpur, Bhiwandi, Pune,
Goa, Chennai, Cochin, Madurai, Secunderabad, Bangalore and Vijaywada.
153
PROM OTION
One of the crucial reasons why Rasna succeeded over the years was its
emphasis on Integrated Marketing Promotion. Rasna used both above
the line and below the line promotion strategy to a significant effect.
(Bhasin, 2019)
Over the years, Rasna used many film celebrities in its advertising,
such as Hrithik Roshan, Akshay Kumar, Kareena Kapoor, Genelia
D'Souza, Anupam Kher, Paresh Rawal, Karishma Kapoor and Johnny
Lever and even sports personalities such as Sain a Nehwal, Virendra
Sehwag, Kapil Dev and Vivian Richards.
Rasna. 'ou just can't stop at one... Rasna.You just can't stop at one...
and you don't have to! and yon don't have to!
Rasna
the one drink you can be generous with
154
Ad starts with Akshay Kumar getting A kid approaches Akshay Kumar and requests
ready for a film shot. him to visit home and surprise his mother
on her birthday, as she is a big fan of him.
Akshay somehow agrees when he hears They reach home and mother is surprised
that the kid is offering free Rasna and that to see Akshay Kumar at her door, as he
too in five different flavours. wishes her on her birthday with a balloon.
All kids along with Akshay enjoy the party As soon as Akshay drinks Rasna, he gets a
as the mother serves them with Rasna. party makeover and dances with the kids.
Akshay and kids enjoy the party (Tagline As the party ends, both Akshay and the kid
of Rasna "Life mein Rasna Milaofy" turns express their love for Rasna saying "I love
into a melody). you Rasna."
155
One of the critical strategies in Rasna's advertising was to use a
child as its brand ambassador. The Ankita Ads with the tagline "I
love you Rasna" became the legendary property of the brand. Early
research showed that when consumers were asked to recall Rasna,
they invariably referred to its tagline. Today, the brand has evolved,
keeping in view the current needs. The brand went through several
transitions in its brand positioning over the years, from 'I love you
Rasna' to 'Relish a Gain' to 'Shararat Ek Ghoont.' Rasna always tried to be
relevant to its target segment in the face of increasing competition.
When it was felt that Rasna was seen as a synthetic drink, Vitamins
were added and promoted accordingly. New flavours were added and
advanced, with line extensions, whenever necessary.
RADIO
Rasna used radio periodically as a reminder medium over the years.
Of particular mention was the use of 92.7 Big FM to launch the Rasna
FruitPlus campaign. The creative story essentially evolved around
three friends who venture out to do something different and prepare
Rasna FruitPlus in just 5 seconds. The campaign proved to be a huge
hit amongst children. ("Rasna back on radio after 5 years," 2010)
156
DIG ITAL M A RKET IN G
Over the years, Rasna primarily used traditional media for its
promotion, such as television, print, radio and OOH. However,
in recent times it has increased its presence on social media.
Facebook
Rasna's Facebook page carries relevant content, which is engaging
to the consumer. Earlier posts consisted of product details, features,
news, etc. Nowadays, the content is more engaging and includes
quizzes, puzzles, contests, and the like. Events such as the World Cup
etc. provide good opportunities for the brand to engage itself with its
followers in an exciting way.
157
Q
Photos
Twitter
The recognition that each platform has a different audience and
expects to deliver another type of content enables the brand to use
it effectively. The Twitter followers are different from a Facebook
follower, different from a Linkedln follower or an lnstagram follower.
Essentially each community has to be treated differently and
communicated with as such. Hence, the Twitter follower would be
more interested in the latest news, happenings, and opinions. Not
so much frivolous content, which one might find on Facebook. Hence,
different strokes for different folks then becomes the mantra.
Instagram
This platform is a hit amongst the youth and eminently suited for
a brand like Rasna. It is also a visually-driven platform and allows
excellent creative expression.
158
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rasna_internatlonal . Follow
rasna_international Watch a
gripping tale by Rohit Shetty, starring
the newly-wed Ranveer Singh in a
story that will keep you glued to your
seats if you are a lover of action-
romance! Enjoy the film with your
favourite film companion- Rasna!
1)1 #simmbathefilm #rasnalnternat!ona\
#rasna #filmyfriday #bollywood
#movie #rasnafllmyfriday #movies
#iun #simba
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£N£RGISI )l.'T\ONS
sjNCE GENER
rasna_international
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Ras naa
rat
The lovti o! India since Geneu!lons ..
For any queries please DM
# Rana #iloveyour asna #loveurasnarecipes
bll.ly{loveun1nere<:lpt1t_lern1aaOOcondillon1
~
'f'U RASN ..
he Goodnoe,
Th@ Goodness~~~ Rosna With
9getherres,
159
rasna_international • Follow
#Rasna.AurRevision
13 2w
SALES PROMOTION
Rasna engaged in several trade and consumer promotions over the years.
One sales promotion worth mentioning is Prankies' consumer promotion.
160
homemaker's idea of what they wanted the kid to be. Rasna's marketing
and advertising team realised a need to understand the changing
trends and capture this in communication for the new millennium.
Accordingly, a significant research study was commissioned to study
the child's changing nature, and the results were interesting to see. It
was clear that the cute child was giving way to the new millennium's
smart aspirational kid.
In keeping with this idea, items such as small lizards, rats, and other
crawlies were chosen, which were almost lifelike and could be easily
161
placed in the pack as a gift item. These were then advertised through
exciting ads across various media.
The result was that the sales promotion was extremely successful, and
the brand increased its sales by over 15% that year. What was more, the
promotion was considered strategic and enhanced the brand's equity.
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TRADE PROMOTIONS
Rasna employed several trade promotions in the past and continues
to do so. One interesting trade promotion was the annual sales
conference held across the country each year in a different location
in a 5-star property where all the major distributors and wholesalers
were invited. The marketing and advertising plans were unfolded for
the coming year. The trade was rewarded with prizes for exceptional
performance, and traditional schemes and freebies were given during
the year.
PUBLIC RELATIONS
Rasna is often in the media for a good reason. The Khambatta Trust
engages in several philanthropic activities, which very often gave the
brand good publicity. Following is a snapshot of their Press Releases
(Rasna International, n.d.):
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Rasna forays into ready-to-drink
beverage segment
New Delhi: Fruit drink concentrate maker Rasna
today entered the ready- to-drink beverage segment
in the country with launching four variants of
ju ices and ... ,1J ti PKpects t300 ,:,-rf"/1'(' rt'Wll'!IU•!S l\'vlm
the category in the next three years
"We would be happy if it (beverage segment)
bec<>m,,, 11 f ;oo crore t-nhty In lhP. lll!tt 2.:1 yon.ra •
Rasna chairman and managing director P!ruz
Khambatta told reporters here. 'T'he juice segment
in the country is M1itl\nlod to be around 5,000
crore per (ll)num. he added. ''he company also plans
to come up with ti· own mnnuJ.icturiug plant to
come out with ready to drink beverages.
"Currently, we have contract manufacturing
,u·nmg,,'lm•nl for juices. In the next six months, we
plan to cotnc up With tllJr own J•lanl at llll tnl,1'>1·
ment of around 50-60 crore," Mr Khllmbau., ~aid l\t
present, the company has seven facilities across the
country to make powder <:onccntmtu. 1'1'1
REFERENCES
• Bhasin, H. (2019, March 25). Marketing mix of rasna - rasna marketing
mix Retrieved from https:/ /www.marketing91.com/marketing-mix-
rasna /#Prod uct-i n-theMa rketi ng-M ix-Of-Ras na
• lndiamart.com (n.d.). Rasna Enterprises. Retrieved from https://www.
ind i a ma rt com/ ra sna-e nte rp rises/ a bout-us. htm I
• Kar, S. & Das, S. (2015, January 14). 40 years ago...and now: Rasna fights to
keep the love affair going. Business Standard. Retrieved from https://www.
bu si ness-sta nda rd .com/ article/man age me nt/ 40-yea rs-ago-and-now- ras na-
fights-to-keep-the-love-affa i r-go ing-114031301261_1.htm I
e Ranga,M.(2014, September 26). Marketing strategies for Rasna. Retrieved
September 07, 2019, from http://rangamegha.blogspot.com/
• Rasna International, (n.d.). Media activities & news. Retrieved from https:/ /
www.rasnainternational.com/commercial-media.html
• Rasna, back on radio after 5 years, with 92.7 BIG FM; launches 'Rasna Fruitplus
campaign'. (2010, April 17). Retrieved September 07, 2019, from https:/ /www.
adg u I ly.com Ira sna-back-on-rad io•after-5-yea rs•with-92. 7-bi g-f m-launches-
ra s na-fru itpl us-cam pa ign-42764.htm I
• Rasna taps into nostalgia with new digital campaign #LoveURasnaRecipes.
(n.d.). Exchange4media.com Retrieved from https:/ /www.exchange4media.
com Id i git a I-news/ ra s na • ta ps-i nto-n osta I gia-with-new-d i git a I-campaign-
love u ra s n a recipes-112594, htm I
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KEV
INSIGHTS
RASNA