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Fresher Interview Questions

Informatica Interview questions

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Prudhvinadh Kopparapu
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143 views5 pages

Fresher Interview Questions

Informatica Interview questions

Uploaded by

Prudhvinadh Kopparapu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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1. Tell me something about yourself?

It is the most basic Question which every Interviewer asks at the time of
Interview. So, in this case, the person who has faced this question should
uniquely impress the Interviewer by stating the qualities you hold in for the
particular designation.

Why should we hire you?

This the question where a candidate gets confused easily. Instead of thinking
too much, just easily answer it by defining all the qualities you hold and
mention the qualities which will suit best to fit you for this profile.

Are you Comfortable with the shifts and as well night shifts?

When it comes to the shifts, then a person who is willing to work in a BPO
Sector and also well prepared to crack down the Interview should not lack
behind by saying the direct answer.

Why do you see BPO as your Career?

Answer: BPO has always been a career opportunity for me as you are
exposed to a new field, wherein a person can develop the personality and
communication skills. Apart from it, BPO is a well-diversified Industry.

Will you be comfortable handling customers on the phone?

Say Yes! It is the most essential thing interviewer wants to know about your
ability to handle the customers on call, because the main task involves here is
to manage the customers and resolve their queries.

Why do you think you will do well in this job?

This is another question wherein an interviewer wants to know about your


mindset. In this situation, mention several reasons like experience, interest
and skills.
1. Tell us something about yourself.
This is probably the most commonly asked question in any BPO
interview. Since this is such an open-ended question, people
have a tendency to go overboard and start rambling. The best
way to answer this question is by giving details about
yourself that are directly or indirectly relevant to the job you
have applied for and make you a good fit.

2. What is BPO?
BPO stands for business process outsourcing where a company
outsources a business process to some other company instead of
keeping it in-house to save costs or increase efficiency. While the
answer to this question is simple enough, it will help you score
brownie points if you can give some information specific to the
particular BPO you are interviewing with.

3. Why do you want to work at a BPO?


This is another question through which the interviewer wants to
gauge your fitment. Do some research about the industry, how it
is booming and what the growth prospects are. Again, you will
perform better if you mention reasons specific to the company,
type of process, and industry that you have applied to.

4. What is the difference between inbound and outbound


calling?
Inbound calling refers to a call centre process where the calls are
incoming whereas outbound calling is when the call
centre employees make calls as well. Customer support is a good
example of an inbound process whereas most sales calls are
outbound.

5. Can you work night shifts?


This is especially important in international BPOs as the clients
you will have to call will most likely be located in a different time
zone. You may well have to do a “graveyard shift” at some point
or the other in your career. The best answer to this question is an
emphatic yes; in fact, if you just cannot work night shifts the BPO
industry may not be right for you.

6. Are you willing to relocate?


This question helps the interviewer gauge your flexibility and
eagerness for the job as well as helps them to map candidates
with openings in different locations. The desirable answer to this
question would be a “yes”. However, if you are genuinely not in
a position to relocate then don’t lie as it may cause problems for
you later. A vague answer to this question may make the
interviewer doubt your commitment.

7. Why should we hire you?


This question is a chance to display how your talents can fit well
in the job role and the organization. Make sure you explain how
different attributes of yours match with the job requirements and
the company culture.

8. What are your major strengths and weaknesses?


The only way to prepare for this question is to genuinely
introspect and discover your strengths and weaknesses that have
some relevance in the professional context. With weaknesses,
you should try and be as genuine as possible as long as you talk
about what you have done to overcome them.

9. What are your salary expectations?


A standard answer to this question if you’re a fresher is to say
that you want to be paid as per industry standards. It would be a
good idea to go through the Monster Salary Index to negotiate
your salary expectations.

If you’re experienced, then a 20-30% hike on your current salary


is the norm. You may choose to mention your expectations based
on the market demand for your skills. Again, some research can
really help with this.

10. Do you have any questions for us?


While this is not a typical interview question, most employers use
this question to gauge how aware and interested a candidate is.
Asking the right kind of questions, whether about career
trajectory or company culture, will give the interviewer the
impression that you’re a serious candidate.

How many other positions have you applied for?

I'm still looking for work and am in the final stages of an interview with another company.
With any project, I believe it is critical to remain flexible and keep all options open until I
commit. One of my core values is integrity. But, until then, I approach a job search like any
other project.

What motivates you to present your best self in service?

I have always found energy in challenges. In my previous position, I was in charge of


inducting our new hires and ensuring they passed the test with an 85% success rate.

15. What management style do you employ?

The best managers are stern but adaptable, to be sure. You must make sure to demonstrate
that in your response. As I said, I used to manage new hires, which opened me to a world of
understanding management.

 Why would you be an asset to our company?


 What is your five-year plan?

 How comfortable are you speaking to people on the phone?


 Are you comfortable using a chat function to communicate?
 What is your educational background?
 What languages do you speak?
 Do you have experience in technical or customer support?
 Have you worked in a call center before?
 What do you consider your greatest accomplishment in your
career so far?
 How do you contribute to a team atmosphere?
 Explain how BPO helps businesses.
 What is the difference between KPO and BPO?
 Name some of the different types of BPOs.
 Name some voice support services.
 What are some ways to improve customer satisfaction?
 Why are communication skills so important in the BPO industry?
 Why are you interested in BPO?
 Can you name some of the major industries that use
outsourcing?
 How have you handled a challenging customer or situation at
your previous position?
Explain how voice process BPO is different from non-voice BPO

What is the difference between the shore and offshore outsourcing?

What are the different types of BPO?

Why Companies Outsource?

What do you expect from us?

What are the advantages of BPO?

Reference:

https://www.indeed.com/career-advice/interviewing/voice-process-interview-
questions

https://learning.shine.com/talenteconomy/career-help/10-commonly-asked-
questions-in-a-bpo-interview/

https://career.guru99.com/top-25-bpo-interview-questions/

https://career.guru99.com/top-25-bpo-interview-questions/

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