WALLAGA UNIVERSITY

COLLEGE OF BUSINESS AND ECONOMICS

DEPARTMENT OF COOPERATIVE
COURSE OUTLINE
Course Code MGMT 2083
Course Title Organizational Behaviour
Credit Hours 3
ECTS 5
Prerequisite Course Introduction to management and general psychology
Offering Time 3rdYear, 2ndsemester
Category of the Course Core
Teaching and Learning Lectures, Debates and Discussions, Role playing, Presentation, Case studies.
Methods
Course Description The course organizational behaviour is a field of study that investigates the impact that individuals, groups
and organization structure have on behaviour within organizations; and the application of this knowledge to
improve productivity and job satisfaction in an organization. Organizational behaviour uses systematic study
to improve behaviour so as to increase productivity and employee satisfaction. This course deals with
theories of organizations, environment and organizational goal setting, organizational behaviour, individual
attitude and perceptions, individual and group attributes in organizational behaviours, group dynamics, group
and team formation, power and politics, conflict, and conflict management.
Course Objectives At the end of this course, students will be able to:
 Understand the core management principles in organization behavior.
 Analyze how cognitive, behavioral, and emotional outcomes contribute to and sustain organizations.
 Realize how individual differences in personality, attitudes, emotions, and perceptions influence behavior
in organizations.
 Know how to successfully manage diversity in organizations.
 Understand organizational norms and how does organizational culture affect behavior in organizations.
 Understand the impact of organizational politics, and power on behavior in organizations.
 Know how communication affects organizational processes and what makes for effective communication.
 CONTENTS OF THE COURSE
CHAPTER 1- AN OVER VIEW OF ORGANIZATIONAL BEHAVIOR (6 hours)
1.1. What is organizational behavior?
1.2. The three basic units of analysis in OB
1.3. The characteristics of OB
1.4. The development of OB
1.5. Contributing disciplines to OB
1.6. Management and organizational behavior in the 21stcentury
1.7. Organization as a system
CHAPTER 2- FOUNDATION OF INDIVIDUAL BEHAVIOR AND LEARNING IN AN ORGANIZATION (9 hours)

2.1. Perception
2.1.1. What Is Perception?
2.1.2. Perceptual Process
2.1.3. Factors Influencing Perception
2.2. Attitude
2.2.1. Definition of Attitude
2.2.2. Characteristics of Attitudes
2.2.3. Component of attitude
2.2.4. How attitudes are formed
2.2.5. Source of attitude
2.2.6. Types of attitude
2.2.7. Attitudes and consistency
2.3. Personality
 2.3.1. Definition of Personality
2.3.2. Personality determinants
2.3.3. Major personality attributes influencing OB
2.3.4. Matching personality and job
2.4. Learning
2.4.1. Types of learning
2.4.2. Strategies of reinforcement, punishment and extinction
2.4.3. Theories of learning
CHAPTER 3 - FOUNDATION OF GROUP BEHAVIOR (8 hours)
3.1. Defining teams and/or groups
3.2. Classifying teams and/or groups
3.3. Why do people form and/or join teams/groups?
3.4. Stages in team/group development
3.5. Obstacle to team /group productivity
3.6. Increasing team/group productivity
3.7. Group behavior
3.8. Implication for performance and satisfaction
CHAPTER 4 – CONCEPTS OF MOTIVATION AND THEIR APPLICATIONS (5 hours)
4.1. Definition of motivation
4.2. Features of motivations
4.3. Importance of motivation
4.4. Early theories of motivation
4.5. Contemporary theories of motivation
 4.6. Implication of motivation for performance and satisfaction
4.7. Managerial approaches for improving motivation
CHAPTER 5 - MANAGEMENT OF ORGANIZATIONAL CONFLICT (5 hours)
5.1. Definition of conflict
5.2. Functional Vs dysfunctional conflict
5.3. Nature of conflict in an organization
5.4. Cause of conflict in organizations
5.5. Conflict management strategies
CHAPTER 6 - STRESS MANAGEMENT (3 hours)
6.1. Definition and features of stress
6.2. Understanding sources of stress and its consequences
6.3. Effects of Stress
6.4. Stress management strategies
6.5. Implications for performance and satisfaction
CHAPTER 7 - CULTURE AND DIVERSITY (3 hours)
7.1. Culture and cultural diversity
7.2. Globalization and people at work
CHAPTER 8 - POWER AND POLITICS IN AN ORGANIZATION (3 hours)
8.1. Definition of power
8.2. Contrasting leadership and power
8.3. Base and sources of power
8.4. Power in group coalitions
CHAPTER 9 - ORGANIZATIONAL DESIGN AND STRUCTURE (6 hours)
9.1. The essence of organizational design and structure
 9.2. Key organization design process
9.3. Types of organization structure
9.4. Technology and job design
Techniques of Evaluation Weight
Test 1 10%
Test 2 10%
Quiz 1 5%
Individual assignment 10%
Group assignment 15%
Final Exam 50%
Total 100%

Classroom Etiquette: Students are expected to observe proper etiquette in class. Disruptions, such as talking to a classmate and
leaving in the middle of class must be avoided. All students must maintain a high level of professionalism in their classroom with
instructor and with their fellow students. This means coming to class on time, being respectful during class discussions, and in all
communications with instructor and others
Academic Integrity: Academic Integrity is a fundamental value essential to the pursuit of learning and scholarships at the University.
Participating honestly, respectively, responsibly, and fairly in this academic community ensures that the degree that you earn will
continue to be valued and respected as a true signifier of a student's individual work and academic achievement. As a result, the
University treats cases of academic misconduct very seriously.
References:

 Buelens, M., Van Den Broeck, H., Vanderheyden, K., Kreitner, R. &Kinicki, A. (2006). Organizational Behavior, 3rd ed. London:
McGraw-Hill.
 Dick, P. & Ellis, S. (2006) Introduction to Organizational Behavior, 3rd ed. London: McGraw-Hill.
 George, J.M. & Jones, G.R. (2005). Understanding and Managing Organizational Behavior, 4 th (International) Edition, Upper Saddle
River, New Jersey: Prentice Hall.
 George, M. J. & Jones, G. R. (2008). Understanding and Managing Organizational Behavior 5th ed. Pearson Education Co.
 John M.Ivancevich, Robert Konopaske And Michael T. Matteson, (2005). Organizational Behavior and Management, 7 th ed. New
York: McGraw-HILL Companies, INC.
 John R. Schermerhorn, Jams G. Hunt & Richard N. Osborn, (2002).Organizational Behavior,7 th ed. USA, University of Phoenix:
John Wiley & Sons Inc.
 John R. Schermerhorn, Jr. James G. Hunt, Richard N. Osborn, (2002). Organizational Behavior, 7 th ed. USA: John Wiley & Sons,
Inc
 Kinicki, A. &Kreitner, R. (2006). Organizational Behavior – Key Concepts, Skills & Best Practices, New York: McGraw-Hill Irwin.
 Linda K. Stroh, Gregory Northcraft& Margaret A. Neale. (2002). Organizational behavior: a management challenge 3 rd ed.
Lawrence Erlbaum Associates, Inc., Publishers
 Robbins, S. P., & Judge, T. A. (2007). Organizational behaviour. 12 thed. Upper Saddle River, NJ: Prentice-Hall. ISBN: 0-132-
43156-4
 Robbins, S.P. (2005). Essentials of Organizational Behavior, 8 th (International) Edition, Upper Saddle River, New Jersey, Prentice
Hall.
 Robbins, S.P. (2005). Organizational Behavior, 11th (International) Edition, Upper Saddle River, New Jersey: Prentice Hall.
 Rollinson, D. (2005) Organizational Behavior and Analysis, An integrated Approach, 3rd ed. Harlow, Prentice Hall.
 V.G. Kondalkar, (2007). Organizational Behavior, New Delhi: New Age International (P) Ltd., Publishers.