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CH 11

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0% found this document useful (0 votes)
21 views14 pages

CH 11

Uploaded by

Hanako Ono
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Chapter 11

Database Analysis and the DreamHome Case


Study

1
Pearson Education © 2014
When Are Fact-Finding
Techniques Used?
Fact-finding used throughout the database
application lifecycle. Crucial to the early
stages including database planning, system
definition, and requirements collection and
analysis stages.

Enables developer to learn about the


terminology, problems, opportunities,
constraints, requirements, and priorities of
the organization and the users of the system.
2
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Fact-Finding Techniques
A database developer normally uses several
fact-finding techniques during a single
database project including:
examining documentation
interviewing
observing the organization in operation
research
questionnaires

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Examining documentation
Can be useful
to gain some insight as to how the need for a
database arose.
to identify the part of the organization
associated with the problem.
To understand the current system.

4
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Examples of types of documentation
that should be examined

5
Pearson Education © 2014
Interviewing
Most commonly used, and normally most
useful, fact-finding technique. Enables
collection of information from individuals
face-to-face.

Objectives include finding out facts,


verifying facts, clarifying facts, generating
enthusiasm, getting the end-user involved,
identifying requirements, and gathering
ideas and opinions.
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Advantages and disadvantages
of interviewing

7
Interviewing
There are two types of interviews
unstructured and structured.

Open-ended questions allow the interviewee


to respond in any way that seems
appropriate.

Closed-ended questions restrict answers to


either specific choices or short, direct
responses.
8
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Observing the Organization in
Operation
An effective technique for understanding a
system.

Possible to either participate in, or watch, a


person perform activities to learn about the
system.

Useful when validity of data collected is in


question or when the complexity of certain
aspects of the system prevents a clear
explanation by the end-users. 9
Pearson Education © 2014
Advantages and disadvantages
of using observation

10
Research
Useful to research the application and
problem.

Use computer trade journals, reference


books, and the Internet (including user
groups and bulletin boards).

Provide information on how others have


solved similar problems, plus whether or not
software packages exist to solve or even
partially solve the problem. 11
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Advantages and disadvantages
of using research

12
Questionnaires
Conduct surveys through questionnaires,
which are special-purpose documents that
allow facts to be gathered from a large
number of people while maintaining some
control over their responses.

There are two types of questions, namely


free-format and fixed-format.

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Advantages and disadvantages of
using questionnaires

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Pearson Education © 2014

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