CH 11
CH 11
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When Are Fact-Finding
Techniques Used?
Fact-finding used throughout the database
application lifecycle. Crucial to the early
stages including database planning, system
definition, and requirements collection and
analysis stages.
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Examining documentation
Can be useful
to gain some insight as to how the need for a
database arose.
to identify the part of the organization
associated with the problem.
To understand the current system.
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Examples of types of documentation
that should be examined
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Interviewing
Most commonly used, and normally most
useful, fact-finding technique. Enables
collection of information from individuals
face-to-face.
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Interviewing
There are two types of interviews
unstructured and structured.
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Research
Useful to research the application and
problem.
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Questionnaires
Conduct surveys through questionnaires,
which are special-purpose documents that
allow facts to be gathered from a large
number of people while maintaining some
control over their responses.
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Advantages and disadvantages of
using questionnaires
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