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06 Troubleshooting

The document describes various error codes and troubleshooting steps for a washing machine. It lists 12 common errors including water supply errors, drainage errors, spinning errors, heating errors and provides potential causes and solutions to diagnose each problem.
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0% found this document useful (0 votes)
27 views11 pages

06 Troubleshooting

The document describes various error codes and troubleshooting steps for a washing machine. It lists 12 common errors including water supply errors, drainage errors, spinning errors, heating errors and provides potential causes and solutions to diagnose each problem.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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7.

General Error Function


l When an error occurs, this function starts to keep generating error melody sounds and displays error indicators as
shown in the followings per corresponding error by blinking in 0.5sec interval until the error status is completely cleared out.
In this case, all the driving devices are turned off until the error is cleared out.

1. WATER SUPPLY ERROR


- Display shows ‘E1’.
- Water Supply Error occurs when water level frequency does not show changes more than 100Hz or water is not supplied
up to the water level presetting for 20 min or more at the time of initial water supply.
- The error status can be cleared by turning POWER S/W OFF and resuming the POWER ON initial status.

2. WATER DRAIN ERROR


- Display shows ‘E2’.
- In case the water level frequency is 24.5KHz or less in the initial phase of UNB-detecting cycle.
- Water Drain error can be cleared by turning POWER S/W OFF and resuming the POWER ON initial status.

3. OVER-FLOW ERROR
- Display shows ‘E3’.
- Over-Flow error occurs when the water level is in abnormal operation. It can be cleared by turning POWER S/W OFF.
Water is drained prior to POWER S/W OFF and it is forced to be drained for 2 min if a frequency of more than 24.5
KHz is detected.

4. DOOR OPEN ERROR


- Display shows ‘door’,'Ed'
- Door Open error can be cleared by closing the door.

5. UNBALANCE ERROR
- Display shows ‘E4’.
- Laundry load is unbalanced; loosen any tangled laundry.
- If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an
“E4” error message will be shown in the display window.
- Unbalance error is cleared by POWER S/W OFF and by resuming the POWER ON initial status.

6. WATER HEATER ERROR


- Display shows ‘E5,E6’.
- In case the water temperature rises by 7°C or more in 1 min. or by 2°C less in 10 min after heating is started.
- It can be cleared by turning POWER S/W OFF.

7. ASS’Y PRESSURE S/W ERROR


* Generated Frequency Signal of WATER LEVEL(W/L) S/W (KHz)

Level Low Level High Level


Abnormal W/L Frequency 30.00 KHz 15.00 KHz
- If the same signal as the above table is detected for more than 5 seconds, it is a PRESSURE S/W Error.
- When the error occurs, water drain pump will operate for 3 min. and then turn off the water drain pump.
Then the display shows ‘E7’ indicating a pressure s/w error indicator.

8. ABNORMAL WATER TEMPERATURE ERROR

Course Water Temp


Delicate 50°C or more
Wool 50°C or more
- In case the water temperature is 50°C or more in Delicate and Wool course.
- At the time of initial water supply, if the water temperature is not appropriate, water starts to be drained
and it is forced to be drained for 2 min when the abnormal frequency of 24.5KHz is detected.
- Display shows ‘E8’.
- This error can be cleared by POWER S/W OFF.

9. WATER LEAKAGE ERROR (E9)


- Water Leakage error occures when water is drained naturally after washing program starts.

12
7. General Error Function

10. Tacho Error


- This error occurs in case motor thaco is out of order or tacho siganals inputted are fewer than 2
- "EA" displayed
- This error can be cleared by power s/w off

11. Motor Triac short Error


- This error occurs in case over 300 per 1 sec tacho signals are inputted power S/w should be off.
- "Eb" diplayed.
- This error can be cleared by power s/w off

12. Thermistor error


- This error occurs, when Thermistor circuit is abnormal or the detected electrical volt is 0.2v below or 4.5v over
- "Ec" displayed
- This error can be cleared by power s/w off

13
8. Trouble Diagnosis
- As the micom wash machine is configured of the complicate structure, there might be the service call.
Below information is prepared for exact trouble diagnosis and suitable repair guide.

Caution for the Repair and Replacement

Please follow below instruction for the trouble diagnosis and parts replacement.

1) As some electronic components are damaged by the charged static electricity from the resin part of wash
machine or the human body, prepare the human body earth or remove the potential difference of the
human body and wash machine by contacting the power supply plug when the work contacting to PCB is
executed.

POWER SUPPLY PLUG

2) Since AC220~240V is applied to the triac T1 and T2 on P.C.B, the electric shock may occur by touching
and be careful that the strong and weak electricity are mixed.

3) As the P.C.B assembly is designed for no trouble, do not replace the P.C.B assembly by the wrong
diagnosis and follow the procedure of the trouble diagnosis when the micom is not operated normally.

14
8-1. Trouble Diagnosis
No Item Cause and treatment
- Is the PCB connector connected well?
- Is the voltage normal?
- Is the power supply plug connected well?
- Is the noise filter connected well?
1 The power is not supplied
- Is the secondary output of the power supply transformation normal?
- Is the fuse disconnected? (option)
• If above points are not found, the PCB assembly is out of order.
Replace it.
- Is the knob open?
- Did you push START/PAUSE button after selecting the course?
- Is the water supply valve connected well?
2 The water is not supplied. - Is the winding of the water supply valve continuous?
- Is the connection and operation of the pressure switch normal?
• If above points are not found, the PCB assembly is out of order.
Replace it.
- Is the connection and operation of the pressure switch normal?
- Is the pressure switch hose damaged so that the air is leaked?
The wash does not start though - Is the pressure switch hose bent?
3
the water supply is stopped. - Check the operation of the water level switch.
• If above points are not found, the PCB assembly is out of order.
Replace it.
- Is the belt connected well?
- Is the winding of the motor continuous?
The drum does not rotate during (Rotor winding, stator winding, generator)
4
washing. - Is the motor protector normal?
• If above points are not found, the PCB assembly is out of order.
Replace it.
The drum rotates by one direction
- The PCB assembly is out of order. Replace it.
5 during washing. (The drum rotates
(Inversion relay open trouble)
to one direction for SPIN.)
- Is the drainage hose bent?
- Is the winding of the drainage pump continuous?
6 Drainage problem. - Is the drain filter clogged by the waste?
• If above points are not found, the PCB assembly is out of order.
Replace it.
- The unbalance is detected.
7 Dehydration problem.
- Put in the laundry uniformly and start again.
- Is the pulley nut loosen?
- Is the transport safety device removed?
8 Abnormal noise during SPIN.
- Is the product installed on the level and stable place?
(Little noise may be generated during the high-speed SPIN.)
<When the leak breaker and current breaker is installed separately>
- When the leak breaker is down, check and make the earth of the outlet.
- When the current is down, the current is leaked.
Leak breaker or current/leak <Is the breaker down when the leak/current breaker is combined?>
9
breaker is down during washing. - Check the rated capacity of the current and leak breaker.
The current breaker may be down due to the lack of the current when the
wash machine and other apparatus are used.
In this cas e, execute the cold w ater wash to check whether the current capacity is lack.
- Is the wash heater terminal unplugged?
- Is the wash heater normal?
10 The heating is not executed.
- If above points are not found, the PCB assembly is out of order.
Replace it.

15
8-2 . Problem Checking And Method Of PCB
8-2-1 The Part Of Power Source

NO Power On

YES

The Voltage Of
NO
Betweenⓐand ⓑIs Check The Trans
As Big As 12V?

YES

The Voltage Of Check The Diode(D15-D19)


NO
Betweenⓒand ⓓ Is And Condenser(CE5)
As Big As 12V?

YES

The Voltage Of
Exchange TR7(7805) And
NO
Betweenⓔand ⓓ Is
Check The
As Big As 5V?
Condenser(CE3)

YES

D15,16,18,19

D17 ⓒ TR7 CE3 ⓔ
60
7805 61
62
TRANS ⓑ 2200UF 470UF

30

CE5 63

16
8-2-2. Reset Part

The Value Of
Measurement Result Of NO
Check The Power Source
Between Micom 26 And
Gnd Is 5V?

YES

Check IC3

IC3
7042 R12 100
26

CE1 1UF

8-2-3. Interrupt Part

Check The Curve


Check D15 - D19
Output Of ⓐ ?

Check The Micom


Check TR6, R60
Number 11 ?

Check The Part Of


Oscillator

R60 4.7K

TR6 815
ⓐ R64 2.2K
11

C22
R61 C23

17
8-2-4. Checking The Part Of An Oscillator

When The Micom 27,28


Check, The Value Is NO
Check Resonator
8Mhz?

YES

Exchange Micom And Check R29

R29 1M
27

28
RESO
8MHz

8-2-5. Check The Part Of Buzzer

ⓐ Part Confirm DC12V ? NO


Check The Part Of Power Source

YES

Exchange BZ,
Check R40,R13

12V

IC6
BZ
R13 10K
12


R40 1K

18
8-2-6. Driving Part Checking
◆ Confirm The Output Of DC5V, When The Every Part Of Micom Number Check,
According To The Some Problem Condition
ex) When The Drain Is Not Operating But Pump Motor Is Operating, Check
The 5Voltage Of Micom

Micom Number, 17 Is NO
5Voltage? Micom Bad

YES

The Part Of ⓐ Is NO
Check The IC 65003
0 Voltage?

YES

Check R48, TRIAC4

MICOM

IC65003
ⓐ POWER
37
TRIAC5 R54 ⓐ PRE
19

TRIAC3 R47 ⓐ COLD


18

TRIAC2 R58 ⓐ RINSE


38

TRIAC7 R51 ⓐ DOOR


16

TRIAC4 R48 ⓐ PUMP


17

※ Check The Micom 18th In The Above Method When The Cold Water Is Bad

19
8-2-7. Confirm The Driving Part Of Motor

YES
Motor Is Not Spinning Check BD1, TRIAC1

NO

Motor Is Not Turnning YES


Check RELAY2
Right And Left

NO

Check The Tacho Part

12V
MICOM

BD1

CM2
CM05 R71 IC 65003

COIL2 R46
R69
22
TRIAC1 1W 300

15
RELAY3
D13

20
8-2-8. Checking The Tacho Part

Have The Motor Turn In Hand

Is The Rectangular
NO Check The Surroundings
Curve In The Micom 8,
Circuit And TR5
10th ?

YES

Exchange The Motor

MICOM
R41 4.7K
R39
TR5
R38 1K 8
815
10
C15 C28

21
9. Test Mode

F1215J/F1213J/F1015J/F1013J
F1215J/F1015J/F813J

1. Driving Compartment Test Mode


A. Hold down “1” and “2” keys simultaneously and then press POWER S/W “4” on.
(Whole lamps turn on and display show “tl” after 3 Seconds.)
B. The driving compartment can be tested when you press “3” key right after entering
into the initial stage of the TEST MODE.

• Driving Compartment Test


Pre-wash VALVE ON(0.3sec) ? OFF(0.3sec) ? COLD VALVE ON(0.3sec) ? [OFF(0.3sec) ?
HOT VALVE ON (0.3sec) : OPTION ] ? OFF(0.3sec) ? Rinse VALVE ON(0.3sec) ? OFF(0.3sec) ?
Pump MOTOR ON(0.3sec) ? OFF(0.3sec) ? MOTOR Left (0.5sec) ? OFF(0.5 sec) ?
MOTOR Right (0.5sec) ? OFF(0.3sec) ? HEATER RELAY ON(0.3sec) ? OFF(0.3sec) ? DOOR OPEN
(Function continues when door is closed)

2. THERMISTOR TEST MODE


A. Hold down “1” and “2” keys simultaneously and then press POWER S/W “4” on.
(Whole lamps turn on and display show “tl” after 3 Seconds.)
B. Press the “1” key and display shows “t2”
C. Press the “3” key and display shows the inside temperature of tub.

22

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