DATA LOGGER

USER GUIDE

Global Tech China Ltd, 3 Floor, Wai Yip Industrial Building.

171 Wai Yip Street, Kwun Tong, Kowloon, Hong Kong.
Tel: +852 2884 4318 Fax: +8522884 4816
www.sunsynk.com / [email protected]
www.globaltechhk.com

V5.0 (02/04/2022)
 INDEX

1. INSTALLATION 3

1.1. DATA LOGGER INSTALLATION 3

1.2. CONNECTING TO WI-FI 4
1.3. NETWORK CABLE 6

2. ACCOUNT MANAGEMENT 7

2.1. REGISTRATION 7
2.2. REQUESTING USER LEVEL ACCESS CHANGE 8
2.3. FORGOT PASSWORD 8

3. PLANT MANAGEMENT 9

3.1. CREATING A PLANT 9

3.2. ADDING A DEVICE 12
3.3. EDITING A PLANT 13
3.4. TRANSFERING A PLANT 14
3.5. DELETING A PLANT 16
3.6. PLANT MAP 17
3.7. INVERTER STATISTICS 18
3.8. PLANT OVERVIEW 19

4. EQUIPMENT 23

4.1. GATEWAY MANAGEMENT 23

4.2. GATEWAY DISTRIBUTION 24
4.3. INVERTER MANAGEMENT 26
4.4. CHANGE INVERTER SETTINGS 27
4.5. INVERTER FIRMWARE MANAGEMENT 28
4.6. INVERTER FIRMWARE MANAGEMENT 30

5. ENTERPRISE MANAGEMENT 31

5.1. COMPANY INFORMATION 31

5.2. ROLE MANAGEMENT 32
5.3. STAFF MANAGEMENT 33
5.4. SETTING / CHANGING CUSTOMER PERMISSIONS 34
5.4.1 CREATING USER PERMISSIONS 34
5.4.2 ASSIGNING CUSTOMER PERMISSIONS 36
5.5. SHARING A PLANT 37
 INSTALLATION

1. INSTALLATION

1.1. DATA LOGGER INSTALLATION

Insert the Data Logger into the DB9 interface of the inverter, as shown in the following
figure.

Insert the two screws that come with the Data Logger trough the holes, and then tighten
them with a Phillips screwdriver, as shown in the figure below.

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1.2. CONNECTING TO WI-FI

To connect the data logger to the Wi-Fi you need to go to the Wi-Fi setting on your
device and search for it. You will see an available connection with the SSID ‘EAP-*****’
(‘*****’ are the last 5 digits of the serial number on the data logger).

1) Select the correct connection and then enter the password 12345678.

2) Once you have connected to the EAP connection, you need to connect it to your
own Wi-Fi. To do this, open the Internet browser and search the IP address
10.10.10.1.

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3) Once connected, click ‘Scan’ to search the Wi-Fi List and you should then see your
Wi-Fi connection.

4) Select your Internet / Wi-Fi connection, enter your password, and click
‘Connect’.

5) Once your data logger is connected to your Wi-Fi, you can then disconnect from
the data loggers EAP connection and connect back to your usual wi-fi
connection.

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1.3. NETWORK CABLE

Use a flat-blade screwdriver to press the buckles on the left and right sides of the shell,
as shown in the following figure. Then extract the DB9 interface part manually.

Pass the network cable through its specific hole at the bottom of the shell. Then, insert
the RJ45 plug into the RJ45 socket, and place the sealing plug with the hole on the
network cable, as shown in the figure below.

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 ACCOUNT MANAGEMENT

2. ACCOUNT MANAGEMENT

2.1. REGISTRATION

Enter https://sunsynk.net in your browser to access the web version of the management
tool. Then, click ‘Sign Up’ on the Login page to access the Registration page.

Enter a valid phone number or e-mail address to receive the verification code. After
completing the registration information, enter a password, check the box in the user
agreement to indicate that you have read and agree to the agreement, then click ‘Agree
and register’.

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2.2. REQUESTING USER LEVEL ACCESS CHANGE

If you are an installer and have registered an account on the Sunsynk Logger platform,
you may have the default basic user account with limited permissions. Therefore, to
request a different user level so that you can change parameters, remotely upgrade
the inverter, in addition to other functions, please visit https://www.sunsynk.org/remote-
monitoring and fill in the form.

2.3. FORGOT PASSWORD

Click ‘Forget password’ at lower right corner on the Login page to access the Reset
Password page.

Enter your e-mail address to receive the verification code. Then, enter the verification
code, choose your new password, and click ‘Confirm’ to set the new password.

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 PLANT MANAGEMENT
3. PLANT MANAGEMENT

3.1. CREATING A PLANT

In the menu, first click ‘My Plant’, then ‘Plant List’.

1) To create a new plant, click ‘Create a Plant’ on the right corner of the page.

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2) Enter the Serial Number (SN) and KEY on the Data Logger label, then click the
‘Next’.

3) Enter the total capacity in ‘Capacity’ select the correct type in ‘Plant Type’, the
information displayed on the page will be different if choose different types of plants.
To ensure the accuracy of the plant statistics, please fill in the information on the
page correctly.

4) You can enter the installation address of the plant in the address input box on the
map to locate the specific installation location or you can use the map to select the
correct installation location.

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5) Also, please confirm if the time zone of the plant is correct. If it is not, please change
it. Finally, click ‘Next’.

6) Select your currency, your total investment, and your preferred Valuation Method.
Note: The Live Price option is only currently available for UK customers.

7) Enter the name of the user who is going to manage the system, their phone number,
and e-mail.

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3.2. ADDING A DEVICE

In the menu, first click ‘My Plant’, then ‘Plant List’.

1) Select the plant that need to add equipment from the ‘Plant List’.

2) Click the ‘More (...)’ button and Select ‘Add Gateway’.

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3) Input the serial number SN and Key of the Data Logger to be connected, and finally
‘Confirm’.

3.3. EDITING A PLANT

In the menu, first click ‘My Plant’, then ‘Plant List’.

1) Select the plant that need to be edited from the ‘Plant List’.

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2) Click the ‘More (...)’ button and select ‘Edit’ to enter the Edit Plant page in order to
make the changes to the plant.

WARNING

3.4.CAUTION
TRANSFERING A PLANT

NOTICE
When transferring a plant to another user this will remove the ownership from
you and you will no longer be able to access that plant.

In the menu, first click ‘My Plant’, then ‘Plant List’.

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1) Select the plant that need to be edited from the ‘Plant List’.

2) Click the ‘More (...)’ button and select ‘Transfer' to enter the Transfer Plant page in
order to make the changes to the plant.

3) Enter the user’s account in the pop-up window to complete the transfer of the plant.

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3.5. DELETING A PLANT

In the menu, first click ‘My Plant’, then ‘Plant List’.

1) Select the plant that need to be deleted from the ‘Plant List’.

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2) Click the ‘More (...)’ button and select ‘Transfer to enter the Transfer Plant page in
order to make the changes to the plant.

3.6. PLANT MAP

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In the menu, first click ‘My Plant’, then ‘Plant List’.

1) Click ‘Plant Map’.

A map with the listed plants will be displayed.

3.7. INVERTER STATISTICS

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Click in the menu: ‘My Plant’ → ‘Plant List’, you can intuitively know the statistical
quantities of status of all inverters under this account in [Inverter Status Statistics].

Click the < or > icon to view the abnormal information of the inverter in the last hour,
as shown in the following figure.

3.8. PLANT OVERVIEW

In the menu, first click ‘My Plant’, then ‘Plant List’.

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1) Select plant list ‘Plant List’ and click the corresponding plant name to enter the plant
Overview page.

2) In the plant overview page, you can view the status of the plant, weather information,
energy flow diagram, inverter status, abnormality in the past hour, power generator
chart and other information.

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3) Click ‘Equipment’ in the Overview page to enter the Equipment page. Here you can
view all the equipment in the plant, the corresponding operational data charts,
remote upgrades, parameter Settings, and other operations.

4) In the Equipment page, click the more button ‘(…)’ in the upper right corner to set
an alias for the device, perform remote upgrade, and change inverter settings /
parameters, as shown in the figure below.

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5) Click ‘Event’ menu in the power plant Overview page to switch to the Event page.

Here you can view the current plants abnormal information, as shown in the figure
below.

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 EQUIPMENT
4. EQUIPMENT

4.1. GATEWAY MANAGEMENT

In the menu, click ‘Equipment’ → ‘Gateway’, to enter the Gateway List page.

In the Gateway List page, click on the ‘SN’ of a gateway to view the detailed information
of the Data Logger.

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If you need to remove the gateway from a power station, you need to unbind the
gateway from the plant where it is located. The specific operation is as follows:

1) Select the gateway to be unbound on the Gateway List page.

2) Click the more button ‘(…)’ and select ‘Unbind’ in the popup menu.
3) Follow the prompts to complete the unbind operation, as shown in the following
figure.

4.2. GATEWAY DISTRIBUTION

In the menu, click ‘Equipment’ → ‘Gateway’, enter the Gateway Management page
and click the ‘Import’ button.

1) Click ‘Template’, download the template for importing the gateway, fill in the SN and
KEY for the gateway to be assigned to the template, and save it.

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2) Click the ‘Select File’ button to select the template file that has been written in the
Data Logger information.

3) Select assigned/imported customers (Dealers/Distributors) and then confirm.

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4.3. INVERTER MANAGEMENT

In the menu, click ‘Equipment’ → ‘Inverter’ to enter the Inverter List page.

1) In the Inverter List page, click on the SN of an inverter to view the detailed
information and operational data of the inverter.

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2) Click on the plant name to enter the plant of the inverter.

4.4. CHANGE INVERTER SETTINGS

In the menu, click ‘Equipment’ → ‘Inverter’ to enter the Inverter List page.

In the Inverter List click More ‘(…)’, then select the Inverter you wish to edit the settings,
and finally click ‘Settings’.

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You will then have access to the settings for that inverter such as Battery Setting, Timer, Grid
Setting, Aux Load Output, Basic Setting, Advanced Setting.

4.5. INVERTER FIRMWARE MANAGEMENT

In the menu, click ‘Firmware → ‘Inverter Firmware’ to enter the Inverter Firmware
page.

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Click the ‘Publish’ button and follow the prompts in the pop-up page to complete the
new firmware release operation.

When a certain inverter firmware is no longer in use, Sunsynk can delete the firmware
that need to be deleted in the firmware list, click the more ‘(…)’ button, and follow the
prompts to complete the ‘Delete’, as shown in the figure below.

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4.6. INVERTER FIRMWARE MANAGEMENT

Click ‘Operation Data’ in the menu to enter the Operation Date page.

1) Enter the inverter’s serial number (SN) for which data needs to be viewed.
2) Select the date range.
3) Click the search button to view the inverter’s operational data.

If you need to download the data to your local device, click the ‘Download’ button to
save it as a file in the “.xlsx” format.

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 ENTERPRISE MANAGEMENT
5. ENTERPRISE MANAGEMENT

5.1. COMPANY INFORMATION

In the main menu, click ‘Company’ → ‘Info’ to enter the Information page, where you
can add company information according to the prompts.

To update/change the company information, click the ‘Edit’ button on the Information page.

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5.2. ROLE MANAGEMENT

In the main menu, click ‘Company’ → ‘Info’ to enter the Role page.

Click the ‘Add’ button on this page to enter the role name and select the permissions
you want to assign in the pop-up window to complete the new role addition. As shown
below.

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When you need to edit the permissions of a role or delete the role, click the ‘Edit’ or
‘Delete’ button behind the role in the ‘Role List’ to complete the operation. As shown in
the figure below.

5.3. STAFF MANAGEMENT

In the main menu, click ‘Company’ → ‘Staff’ to enter the Staff page.

Click the ‘Add’ button and follow the prompts to complete the addition of new
employees. As shown below.

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When an employee changes, you can find the employee in the Staff List page and click
the ‘Edit’ or ‘Delete’ button to change the role of the employee or delete the employee.

5.4. SETTING / CHANGING CUSTOMER PERMISSIONS

If you are an installer, you have the ability to change and set your customers
permissions.

5.4.1 Creating user permissions

You need to start by creating a Customer Type.

1) In the menu, first click ‘Customer’, then ‘Customer Type’.

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2) Here you then want to click ‘Add’ to create a customer type.

3) You will need to give the customer type a name and remark. For example, we have used
‘Advanced Customer’ as the name and a brief description of what that customer type has
access to in the ‘Remark’ section. You can then set the appropriate sections that you feel
this Customer Type can have access to.

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5.4.2 Assigning customer permissions

After creating the customer type, you need to assign the customer type you created to
your customer.

1) In the main menu, first click ‘Customer’, the ‘Customer’.

2) Then click ‘Add’ to the customer and assign the customer type.

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3) You now need to enter the customer username in the ‘Account’ field, select you
‘Customer Type’ that you just created from the drop-down list, and then enter the
company or users name in the ‘Company’ field (this is mainly for your records).
Finally click ‘Confirm’ to save the changes.

5.5. SHARING A PLANT

If you are an installer and need to share the plant you created for a customer, follow
the steps below.

1) In the menu, first click ‘My Plant’, then ‘Plant List’.

2) Click ‘More’ (…) and then ‘Share’ in the plant you want to share.

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3) You will then be presented with the option to share to an account. At this moment,
you need to enter the customers username that they used to sign up to the platform,
and finally click ‘Confirm’.

For more information, training videos, software upgrades, help line, forum please refer
to http://www.sunsynk.com - Tech Support (Do not forget to register first on the
website).

Sunsynk

@energysolutions

@sunsynkofficial

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Sunsynk Limited & Global Tech China Ltd,
3 Floor, Wai Yip Industrial Building.
171 Wai Yip Street, Kwun Tong,
Kowloon, Hong Kong.
Tel. HK +852 2884 4318 Fax: +852 2884 4816
Tel. UK +44 151 528 9945
Tel. SA +27 1108 39837
[email protected]

Audio Training manuals on Apple Pod Cast and Spotify

Full training support, manuals and videos on www.sunsynk.com

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