HRMC001 - Managerial Communication - Both

9/12/22, 6:57 PM Managerial Communication Question Answer MBA First Semester
Managerial Communication Question Answer 2021

By Avanindra Rai - March 17, 2021
the glossary is the list of
technical terms used in the report
social media audiences differ from those of traditional media because
none of these
which of these reports involves the checking of a piece of equipment
a presenter can reach to large or specific group of viewers of remote locations through
webinar
conflict is
all of these
using communication skills effectively will help you to
all of these
What is the term for the set of behaviours and tasks member of the group is expected because he
or she is a member of the group
Group roles
In presentation the ideas can be presented in the order
All
In a group discussion we should be
www.allgyan.com/communication-question-answer/ 1/26
1. Assertive
2. Dominatic
3. Subjective
4. Callous
Formal reports are not classified into
Informational
Interpretive
Oral
Routine
Reports include breakdown of machinery
Periodic
Feasibility
Trouble
Progress
A letter of application email message ideally should be addressed to
A specific individual
The hr department
Whom it may concern
The company
Unsolicited email advertising is known as
Newsgroups
Junk ads
Spam
None of these
Spam
Which of these should be avoided in pre listening analysis
Mental disciplines
Concentration
Prejudice
Patience
Prejudice
A __ report must contain rational information
Formal
Informal
Situational
Feasibility
As the definition of social media develops, what is one underlying element
The intersection btwn technology, social interaction and sharing information
Microsoft is the primary developer
Use of the various elements is free
All of the above
In which of these does the listener pick up special features of the speech
Listening in conversational interaction
Listening to structured talks
Predicting
Team listening
Which of the following will most likely be emphasized by an instrumental communicators
Persuasion
Message content
Body language
Emotions
Use narrative style of presentation with anecdotes if the
Group is small and informal
Group is small and formal
Group is big ang knowledgeable
Group is large and informal
The following room create for dealing with touch violation
assuming the first touch violation is accidental
Including complete information about your references on a resume
Is optional, since a list of references can typically be provided after a successful interview
Which statement is correct in case of presentation
Synchronise your speech and visuals
Rohan is sending a resume 2 and Advertising
I would appreciate an opportunity
If you are Speaking with someone has a hearing impairment what should you do
Make sure you face them when you are talking
Definition of social media develops what is one underlined element
The interaction between Technology social interaction and sharing information
In block text format you do not ___ each paragraph
Indent
The most important reason for teens to utilise agenda and minutes is that
Participants know what is expected of them and can track
According to berne we cannot directly ego States but we can observe
Life position
A good business letter is simple and Straightforward without being
patronizing
Which of these are vital for any organisation
Group discussions
The following are valid conclusions based on research gestures and cultures
Illustrators come naturally two individuals from all cultures
Form letters are also known as
Persuasive sales letters
Which of the following is not one of the reasons frequently
Assuming that others use similar reasonings processes
Which of these is not mentioned in progress report
Right choice of instruments
Achieving good cross cultural relations is hampered peoples perception
Discriminate
Dash is an extra item offered to the consumer usually in exchange for some proof
Premium
Which of the following is not one of the reason that language frequently causes miscommunication
during international business situations
Meanings conveyed through body language
Which of these types of listening is followed by skill release Ness
Evaluative listening
Which of these is not a quality of good debator
Interrupting their opponent’s speech
Which of these should the listener be able to make connections between different segments
Listening to structured talks
Which of the following most likely to be emphasized by an instrumental communication
Emotions
The central appeal in a persuasive letter
All of these
The minutes books are the ___ book of the company
Statutory
It is this strategy of winning against other party
Win-Win approach of negotiation
What is the last rule of thumb when creating an effective presentation
Minimise text on slides
What needs to be complete in order to have effective communication
Both sending and receiving of the message
Using your whole body to communicate is called what
Body language
Stories can be used by Business leaders
All of these
This is the most complex type of transaction
Ulterior
The following is a chatbot platform
Mobichat
What is the term for the set of behaviours and task number of the group is expected phone
because he or she is a member of the group
Group roles
The following is the best tool to communicate new information about the organisation whether it is
about product or services
Newsletters
Social media audiences differ from those traditional media
Traditional media audiences consume material created for them
Why should you keep text to a minimum on slides
Show the focus is on you as the speaker
What is meant by voting by poll
Where each shareholder or their proxies present at the meeting
A resume summarises information related to job’s requirements the application letter
Interpret the resume in terms of employer benefits
Guidelines for effective meetings include
Limiting length and frequency
Good business letters are characterized by following personal quality of the writer
Sincerity
When speaking on the phone what type of communication is being used
Verbal and tone of voice
What is the following linguistic characteristics also apply to nonverbal communication
None of these
Report provides rational findings
Interpretative
What percentage of shareholders is needed to pass special resolution
Not less than 75%
___ refers to the repeating sequences of transactions that leads to a result subconsciously
ans- Game analysis
Which of these is not a part of a report
Gender report writer
The correct use of open body language in a restaurant includes
Open gestures towards sitting and menu items
When companies try to create viral videos aur make grassroots blogs the practice is called
Astro-turfing
__ is authentic direct reality-based fact seeking and problem solving
Adult Ego state
One of the best ways to show customers you are listening is
Appropriate eye contact
It is formal and impersonal
Report writing
Social media platform has maximum users
Facebook
The time frame for the desired impact that the covering letter must meet is
Less than 1 minute
————The concept of “urban legends” (a story that appears mysteriously and spreads
spontaneously in various forms and is usually false posted on the Internet) and Internet scams are
a real problem for some businesses. Gerber Baby Foods was flooded with 1 million letters and
80,000 phone calls from parents responding to an e-mail about a phony class-action lawsuit.
Another urban legend about Costa Rican flesh-eating bacteria that affected banana shipments cost
that industry more than $30 million. Procter & Gamble had to deal with claims that its Febreeze
product contained Agent Orange, a dangerous chemical. Many companies choose to ignore these
myths created by angry customers or rabble-rousers, but experts believe this is the worst possible
action to take. Companies should instead do everything possible to reassure its customers.
-Refer to Urban Legends. __, or personality-, psychology-, and experience-based differences,

determine how consumers respond to Internet scams.
ans- Perceptual filters
-Refer to Urban Legends. Top managers who encouraged subordinates to do everything in their
power to assure customers that Internet myths about their companies were false engaged in __.
ans- downward communication
-Email users who received the e-mail about P&G Febreeze would have used —— to understand
decoding
-The angry P&G consumer who started the rumor about Febreeze would have used __ to create
the initial e-mail message.
Ans- encoding
-Refer to Urban Legends. Many urban legends are transmitted through the Internet, which could
be described as a(n) __.
ans- communication medium
-“script” in transactional analysis is developed during
ans- early childhood
-information and analytical reports are
ans- transformational
-annual reports of all public and private companies must have
ans- CSR
-Which of these is not a deterrent to the listening process?
ans- confidence
-_______ Report provides rational findings
ans-Interpretative reports/recommendation
-Automated mailing list administrators that allow for easy subscription, subscription cancellation,
and sending of e-mails to subscribers on the list are called
ans- Listservs.
-What should never be discussed on social media?
1. (Workplace politics
2. Clients in the facility
3. How you feel about management
4. How much you dislike your job)
ans- All of the above
-____ is a monitor of a group discussion.
ans- A moderator
-in which of these the listener puts himself in place of the speaker
ans- empathatic
-Which of these qualities are important in a group discussion?
ans-Emotional stability
-The conclusion or ending paragraph should bring the communication to a polite and _____ close
ans-businesslike
-If you assume that every member of a society or subculture has the same characteristics or
traits, you are guilty of ________.
ans-stereotyping
-A well organised talk is a ____ talk
ans-structured
-Who makes sure the meeting is functioning correctly?
ans-Chairperson
-In social media, what type of marketing has become important for advertisers?
ans- Word-of-mouth, or buzz marketing.
-you can set the list of dos and don’ts by using
ans-bullets
-_______ was one of the first uses of the Internet and is still the most popular use, accounting for
most of the traffic on the Internet.
ans- E-Mail.
-Which of these is not a type of listening?
Explanation: Listening can be of six types- superficial listening, appreciative listening, focused
listening, evaluative listening, attentive listening and empathetic listening.
ans-(none)
-Which of these are vital for any organisation?
ans-Group discussions
-Your relationship partner is under a lot of stress lately, and his/her outbursts of anger are
beginning to trouble you greatly. Which of the following are ways to manage the anger of your
partner?
ans- all of the above.
(a. validate your partner
1. be asymmetrical
2. probe
3. all of the above)
-As the definition of social media develops, what is one underlying element?
ans- The intersection between technology, social interaction, and sharing information
-To communicate competently with nonverbal communication
( a. observe multiple nonverbal cues before drawing any conclusions about a person’s
communication
1. try to match nonverbal and verbal communication to avoid mixed messages

2. monitor your own nonverbal communication
3. all of the above)
-An employer is likely to interpret a writing style or punctuation error on your résumé or letter of
application as an indication that
ans- all of above
(- You pay little attention to detail and do your work hastily
– You have shortcomings in basic education
– You lack pride and respect)
-when working to create and maintain a favorable relationship with a receiver a sender should
ans-positive wording
-What is the last Rule of Thumb when creating an effective presentation?
ans-Keep it simple
-___ was one of the most visited websites in India and Brazil in 2008
ans-Orkut
-it is the strategy to winning against other party
ans- win-win negotiation
-using communication skills effectively will help you
ans- all of above
-____ refers to give some recognition to others
ans- stroking
-The terms of reference for producing a specific report are given by the:
ans-organization
-what percentage of shareholders is needed to pass special resolution
ans-atleast 75%
-the formal greeting with which a business letter is called
ans-salutation
-Nonverbal and verbal communication are interconnected in which of the following ways?
-stories can be used by business leaders
ans- all of above
-how can a person correctly communicate
ans- all of above
-The central appeal in a persuasive letter
ans-emphasizes on how the reader will benefit from the request
-Including complete information about your references on a resume…
ans- Is optional, since a list of references can typically be provided after a successful interview
(A)-analysis of self awareness is primary concern of transactional analysis
(R)-according to self awareness self can be described in terms of image which includes both
concious and unconcious
ans- both a and r is true and r is the correct explanation of a
-Which of these reports is written before starting a new project?
ans-Feasibility report
-Blogs or weblogs are
ans- Web pages of short, frequently updated postings by an individual that are arranged
chronologically..
-Which of these reports provide information without any evaluation?
ans- Informational
-What are the two parts to communication?
and- When someone says something, and the other person has understood
-highlight your qualities
ans- job application
-Verbal communication refers
ans- when someone is talking and other is listening
-which of the given statement is true about ego states
ans- all of above
-the résumé summarizes information refers to a jobs requirements, application letter is
ans- interprets an employer in terms of benifits
Check if you have stressed this in the covering letter
Select one:
1. knowledge and skills over degress and qualications <<

2. Degrees and qualications over knowledge and skills
3. Qualications over Skills
4. Degrees over skills
You and your partner have had a heated disagreement. Emotions are raw, and feelings have been
hurt. You approach your partner after a
brief silence: “I’m sorry I attacked you like that. I got angry and said things I didn’t mean.” This is
an example of the collaborating tactic called
Select one:
1. Expanding the pie

2. Confrontation
3. Smoothing <<
4. Integration
Which of the following is a tactic of avoiding conict?
Select one:
1. Stonewalling <<
2. Autonomy
3. Competing
4. Compromising
Which of these is not used to organise a seminar?
Select one:
1. Exchange of ideas
2. Recommendations <<
3. Oral reports
4. Written reports
Posture, gestures, facial expressions, and eye contact are examples of ________.
Select one:
1. Paralanguage
2. Oculesics
3. Kinesic behavior <<
4. Proxemics
Which of following is not one of the suggested techniques for overcoming cross-cultural
communication barriers?
Select one:
1. Observe culture dierences and etiquette

2. Be alert to cultural dierences in customs and behavior
3. Use commonly accepted business jargons <<
4. Listen for understanding. Not agreement
A sure sign of ethnocentrism in a business deal would be which of the following assumptions by an
American banker?
Select one:
1. Japanese products usually have equal or better quality than American products.
2. Foreign currency trading can be a good investment even if you do not buy the U.S. Dollar.
3. The U.S. Dollar is the best most stable currency in the world and any other currency carries a
higher risk. <<
4. The euro dollar currency has an equal likelihood of returning a reasonable rate depending on
market conditions, just as the U.S.
dollar.
Members of a society who value ____________are more concerned with their careers than with
the good of the rm.
Select one:
1. Formality
2. Informality
3. Individualism <<
4. Collectivism
Decisions passed by shareholders are known as:
Select one:
1. Articles
2. Memorandums
3. Resolutions <<
4. Provisions
Information in the ………. should be organized.
Select one:
1. Notices
2. Presentation <<
3. Memo
4. Circular
_________ is done by drawing a list of the items of business to be transacted at the meeting.
Select one:
1. Invitation
2. Agenda <<
3. Minutes
4. Resolution
What can happen when employees are NOT involved in decision-making during a meeting?
Select one:
1. Most employees have little interest in being part of a decision in meetings.

2. The employee will perform as expected regardless of whether he/she was involved in the
process.
3. The employee is less likely to follow-up on tasks. <<
4. The employee is more likely to follow-up on tasks.
Curriculum vitae is a ____ word.
Select one:
1. Indian
2. German
3. Latin <<
4. French
The lack of pitch variation and unpromosing body language makes ….
Select one:
1. Cool zone speaker

2. Hot zone speaker
3. Dull zone speaker <<
4. Boring zone speaker
Which of the following is not one of the seven dimensions of cultural values that help us
understand how cultures dier from each other?
Select one:
1. Materialism versus concern for others

2. Internal locus versus external locus <<
3. High-context versus low-context
4. Formality versus informality
Groups which are formed as the consequence of organisational structure and work division are
known as:
Select one:
1. Informal groups
2. Operational groups
3. formal groups <<
4. Target groups
Which of these letters are in response to an advertisement?
Select one:
1. Letters of enquiry
2. Solicited letters <<
3. Letters of complaint
4. Unsolicited letters
When is the worst time to break into a discussion?
Select one:
1. When one person is talking

2. When there is less time left
3. When two or three people are talking simultaneously <<
4. When everyone is silent
Where is the name and address mentioned in a Job- Description CV?
Select one:
1. Top left corner <<

2. Top right corner
3. Bottom right corner
4. Bottom left corner
Which of the following is not an easy to read font?
Select one:
1. Times New Roman

2. Calibri
3. Arial
4. Sego Script <<
In a group discussion, the discussion must be directed to its ___________
Select one:
1. Opponents
2. Competitors
3. Final conclusion
4. Logical conclusion <<
Which of these must not be mentioned in your CV?
Select one:
1. How you helped your previous employer

2. Special recognitions
3. Salary you are looking for <<
4. Out of turn promotions
Which of these is not an ingredient of the speech process?
Select one:
1. Audience
2. Feedback
3. Message
4. Reading comprehension <<
___________ is the compliant part of the personality that conforms to the wishes and demands of
parental gures.
Select one:
1. Critical parent
2. Antideterministic
3. Adaptive child <<
4. Redecision school
To whom should a presentation be aimed?
Select one:
1. The highest authority in the room, regardless of where they are

2. The people in the closest rows
3. Your best friend in the room
4. The entire audience <<
Synchronising your speech with …………. is crucial in presentation.
Select one:
1. Notes
2. Visual aids <<
3. Gestures
4. Actions
In Johari window, ________ is known to others and self; whereas, ________ is unknown to self
but known to others.
Select one:
1. Hidden; unknown
2. Blind; open
3. Open; blind <<
4. Open; unknown
When presenting, your pose should be:
Select one:
1. Condent and relaxed <<

2. Shy
3. Nervous and angry
4. Annoyed
___________ is an ego state, producing an unexpected response
Select one:
1. Ulterior transaction
2. Crossed transaction <<
3. Angular transaction
4. Parallel transaction
Negotiating the price of a car, you are probably using a ________ bargaining strategy.
Select one:
1. Simulated
2. Distributive <<
3. Closed
4. Open
the ____ of business letter is called layout
all of these
A __ written by feeling in a blank form
Non-formal
The considerable variation between Americans and Chinese in the use of silence is an impact of
Paralanguage
Cross training cultural training program might include which of the following
All of these
Classifying content in social media happens through an activity such as
Tagging
Which of these is not a type of text for reading?
Reference material
Body of the letter is divided into
Three parts
Which of the following is not true about monochronic cultures
People change plan frequently
In third party negotiations a third-party with authority to dictate and agreement is known as
Arbitrator
The following is the best tool to communicate new information about the organisation
Email
In Win-Win approach it is __ versus __ that brings the two sides to a healthy dialogue
We,problem
Refers to giving some recognition to others
Stroking
It discusses in a small group or original Research
Seminar
Which of the following is suggested way of improving cross Cultural Relation
All
Key barrier to good relation is
Ethnocentrism
In an office and employee communicates horizontally with his
Colleagues
Why is an agenda important
And shows important topics are covered
When speaking on the phone you need to ensure that you do not
Breach confidentiality
Combination of assumption about oneself and another person is called
Ans- Life positions
Eric Berne developed
Ans- The concept and paradigms of transactional analysis in the late 1950s
___ refers to the repeating sequences of transactions that leads to a result subconsciously
ans- Game analysis
Avanindra Rai
1/16/22, 12:51 PM Assignment - 1: Attempt review
Started on Sunday, 16 January 2022, 12:02 PM

State Finished
Completed on Sunday, 16 January 2022, 12:50 PM
Time taken 47 mins 23 secs
Grade 13.00 out of 15.00 (87%)
Question 1
Complete
Mark 0.50 out of 0.50
A written draft that has a stamp of authority and has to be accepted is a:
Select one:
a. Order
b. Memo
c. Email
d. Notice
https://slm.imtcdl.ac.in/moodle/mod/quiz/review.php?attempt=50244&cmid=1613 1/16
Question 2
Complete
A business letter is written to achieve goals like:
Select one:
a. All of these
b. Making enquiry
c. Creating goodwill
d. Selling product
Question 3
Complete
If someone has a trouble speaking, for example had a stroke, what should you do?

Select one:
a. Teach them sign language
b. Guess what they are trying to say
c. Allow them time to answer
d. Use other forms of communication
Question 4
Complete
If you are speaking with someone who has a hearing impairment, what should you do?
Select one:
a. Give them paper and pen and write to each other
b. Just mouth the words as it is easier for them to read your lips
c. Make sure you face them when you are talking
d. You should learn sign language to communicate with them
Question 5
Complete
Ria was very upset on receiving a complaint from customer. Should she:

Select one:
a. None of these
b. Calm down and reply after some time
c. Stay silent
d. Reply immediately
Question 6
Complete
What forms the basis of non-verbal communication?
Select one:
a. Body language nd expression without words
b. Grammar
c. Syntax
d. Literacy
Question 7
Complete
As per the research, on Twitter you may have how many tweets per day?

Select one:
a. 5
b. 10
c. 15
d. 2
Question 8
Complete
Which listening barriers occurs when the coarse language of the speaker offends a listener?
Select one:
a. External
b. Being self absorbed
c. Emotional
d. Physical
Question 9
Complete
Which report is prepared on a single or special occasion?


Select one:
a. Special Report
b. Informal report
c. Formal report
d. None of these
Question 10
Complete
Most of our waking time goes in …..
Select one:
a. Reading
b. Speaking
c. Hearing
d. Writing
Question 11
Complete
Non-verbal communication involves … .


Select one:
a. space
b. silence
c. all the above
d. gestures
Question 12
Complete
A written statement that you prepare specially for a person or committee in order to give them information about a particular matter, it is
called a:
Select one:
a. Memo
b. Business letter
c. Circular
d. Notice
Question 13
Complete

When someone writes rude complaint letter you must:
Select one:
a. stay passive
b. stay silent
c. Reply calmly
d. Reply rudely
Question 14
Complete
Memo is derived from the latin word that means:
Select one:
a. None of these
b. Memoir
c. Memoi
d. memorare
Question 15
Complete
Which of the factors do not enhance listening skills


Select one:
a. Frankness
b. Attention
c. Fakeness
d. Clear perception
Question 16
Complete
As per the research, on Instagram you may have how many posts per day?
Select one:
a. 4 or 5
b. 2 or 3
c. 1 or 2
d. 3 or 5
Question 17
Complete
In a complete-block style, all parts of the letter, except the printed letter head, are aligned with the:

Select one:
a. Left margin
b. bottom aligned
c. top aligned
d. right margin
Question 18
Complete
Giving non-verbal messages is …
Select one:
a. spontaneous
b. tutured
c. dramatic1
d. deliberate
Question 19
Complete
Listening, like speaking, reading and writing is a …..


Select one:
a. art
b. habit
c. gift of nature
d. skill
Question 20
Complete
In a Semi-block style the paragraphs of the letter are:
Select one:
a. top aligned
b. Right aligned
c. Left aligned
d. Indented
Question 21
Complete
When speaking on the phone, what type of communication is being used?


Select one:
a. Verbal and body language
b. Verbal
c. Verbal and tone of voice
d. Face to face
Question 22
Complete
A writer must not convey information with ___________
Select one:
a. Precision
b. Clarity
c. Truth
d. Randomness
Question 23
Complete
What are the two channels of communication?


Select one:
a. Horizontal & upward
b. Written and Oral
c. Upward & Downward
d. Formal and Informal
Question 24
Complete
Rita is talking to Sheela but Sheela is not actively listening. Rita probably feels:
Select one:
a. Cheerful
b. Frustrated
c. Ashamed
d. Relaxed
Question 25
Complete
When employees are encouraged to voice their opinion and share their views it is called:

Select one:
a. Horizontal Communication
b. Lateral Communication
c. Upward Communication
d. Downward Communication
Question 26
Complete
The communication that is meant for all employees across various levels of business units/department is called:
Select one:
a. Corporate Communication
b. Corporate Communication
c. Organisational Communicato
d. Management Communication
Question 27
Complete
A letter can be:


Select one:
a. Only Business
b. Personal & Business
c. Business
d. Personal
Question 28
Complete
___________ refers to the awareness of the sound of another person talking, without really processing what is being said
Select one:
a. Listening
b. Evaluating
c. Speaking
d. Hearing
Question 29
Complete
What percentage of a person's communication is of non-verbal nature?


Select one:
a. 93
b. 29
c. 43
d. 67
Question 30
Complete
What are the number of components of Communication?
Select one:
a. seven
b. four
c. six
d. two
 
Started on Saturday, 27 November 2021, 5:00 PM

State Finished
Completed on Saturday, 27 November 2021, 5:50 PM
Time taken 50 mins
Grade 9.00 out of 15.00 (60%)
Question 1
Complete
As per the research, on LinkedIn you may have how many posts per day?
Select one:
a. 5
b. 1
c. 2
d. 4

Question 2
Complete
Corporate communication is considered successful when it:
Select one:
a. provokes changes in knowledge, attitude and behaviour of employees and customers/consumers.
b. Improves CSR
c. Brings profitability
d. Reduces turnover
Question 3
Complete

Select one:
a. Memo
b. Email
c. Order
d. Notice 
Question 4
Complete
As per the research, on Pinterest you may have how many pins per day?
Select one:
a. 11
b. 12
c. 3
d. 10
Question 5
Complete

Select one:
a. Formal and Informal
b. Horizontal & upward
c. Written and Oral
d. Upward & Downward 
Question 6
Complete
_____________ contains the date of submission, the name and designation of the writer and the name of the authority
Select one:
a. Acknowledgement
b. Preface
c. Objectives
d. A forwarding letter
Question 7
Complete

The 5 W's and 1 H stand for:
Select one:
a. Whom, What, When, Where, Why, How
b. Who, What,When, Where,Will, how
c. Whose, What,When, Where,Why, how
d. Who, What,When, Where,Why, how 
Question 8
Complete
Disseminating news about the organisation to the stakeholders, media etc is
Select one:
a. Group communication
b. Transformational communication
c. Mass communication
d. Organisational communication
Question 9
Complete

Select one:
a. Evaluating
b. Hearing
c. Listening
d. Speaking 
Question 10
Complete
Select one:
a. Clear perception
b. Frankness
c. Attention
d. Fakeness
Question 11
Complete

Feedback to the communication sent can be:
Select one:
a. Can be oral, written or silence
b. Only Oral
c. Can be oral or written
d. Only Written 
Question 12
Complete
Select one:
a. gestures
b. silence
c. space
d. all the above
Question 13
Complete

Select one:
a. Clarity
b. Precision
c. Randomness
d. Truth 
Question 14
Complete
Select one:
a. dramatic1
b. spontaneous
c. deliberate
d. tutured
Question 15
Complete

Select one:
a. None of these
b. Memoi
c. memorare
d. Memoir 
Question 16
Complete
Select one:
a. Indented
b. Left aligned
c. top aligned
d. Right aligned
Question 17
Complete

Select one:
a. seven
b. four
c. two
d. six 
Question 18
Complete
The main idea of the letter is conveyed in the:
Select one:
a. Complimentary clos
b. Subject line
c. Main Body
d. signature line
Question 19
Complete

Select one:
a. Hearing
b. Reading
c. Writing
d. Speaking 
Question 20
Complete
Which report is to be prepared and presented according to the form and procedure laid down by law?
Select one:
a. Informal Report
b. Routine report
c. None of these
d. Statutory Report
Question 21
Complete

Positive signals are body signals that make you look ….
Select one:
a. hurtful
b. arrogant
c. nervous
d. relaxed 
Question 22
Complete
Select one:
a. 15
b. 2
c. 5
d. 10
Question 23
Complete

The interpretation of non-verbal communication, may differ due to difference in …
Select one:
a. height
b. age
c. none of these
d. culture 
Question 24
Complete
Select one:
a. habit
b. gift of nature
c. skill
d. art
Question 25
Complete

Select one:
a. Literacy
b. Body language nd expression without words
c. Grammar
d. Syntax 
Question 26
Complete
Select one:
a. Reply immediately
b. Stay silent
c. Calm down and reply after some time
d. None of these
Question 27
Complete

______________ helps the reader to search and locate relevant information in the original source
Select one:
a. Annexure
b. Preface
c. none of these
d. List of References 
Question 28
Complete
Messages that are sent by subordinates to superiors.
Select one:
a. Upward communication
b. Downward communication
c. Horizontal communication
d. Parallel communication
Question 29
Complete

Select one:
a. Reply rudely
b. stay silent
c. Reply calmly
d. stay passive 
Question 30
Complete
Kinesics includes …
Select one:
a. eye contact
b. All of these
c. facial expression
d. gestures
 

Assignment - 1: Attempt review 24/01/22, 9:01 PM
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Assignment - 1: Attempt review https://slm.imtcdl.ac.in/moodle/mod/quiz/review.php?attempt=52283&cmid=1613
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State Finished
Grade 13.00 out of 15.00 (87%)
Question 1
Complete
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If you mention your Achievements, Honours, Awards etc in your CV
Select one:
a. It gives a positive impression of our personality and your candidature becomes

stronger
b. You are just increasing the length of your resume, it is of no use
c. Is not essential as jobs are given on your qualifications and experience and not the
awards you have won
d. Spoils your impression as recruiters think you are boasting
Question 2
Complete
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To contrast text on a presentation slide for better viewing, it is preferable to use:
Select one:
a. Dark text on a dark background
b. Dark text on a light background
c. Light text on a light background
d. background with pictures
Question 3
Complete
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The Objective Statement of your resume should be
Select one:
a. Anything who reads it and who believes it
b. Should be taken from some HR Professional or Recruiter, they can only understand it
c. What is your aim of corporate life and what you want to achieve during your
professional journey
d. Can be copied from internet as many good objective statements are available on net
Question 4
Complete
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To be able to give a good presentation, a full rehearsal is
Select one:
a. audience based
b. optional
c. necessary
d. useless
Question 5
Complete
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During the group discussion, the candidate is observed on the following parameters
Select one:
a. all the above
b. confidence
c. verbal and non-verbal communication
d. clarity of expression
Question 6
Complete
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While addressing the Job Application one should always mention
Select one:
a. Name, Designation, Company Name and Address of the addressee
b. Name and Designation of Addressee

c. Name, Designation and Company name of addressee
d. Name of Addressee
Question 7
Complete
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Which of the following is not a characteristic of conflict?
Select one:
a. Perceived interference for outside parties
b. Perceived incompatible goals
c. Independent parties
d. Expressed struggle
Question 8
Complete
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Select one:
a. Be alert to cultural differences in customs and behavior
b. Use commonly accepted business jargons
c. Observe culture differences and etiquette

d. Listen for understanding. Not agreement
Question 9
Complete
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Which of the following is/are suggested way(s) of improving cross-cultural relations?
Select one:
a. Focus on the individual
b. Participate in diversity Training
c. Develop cultural sensitivity
d. All of these
Question 10
Complete
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Question text
Distributive bargaining involves:
Select one:
a. Limited amount of resources and a short term
b. Varying amounts of resources
c. A win-win situation
d. The long term
Question 11
Complete
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It is a long-term process, not a one-time event.
Select one:
a. Managing conflict
b. Communicating assertively
c. Negotiation
d. Avoiding conflict
Question 12
Complete
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A well drafted professional resume can
Select one:
a. Can make a good impression on Recruiters and HR Professionals
b. All of these
c. Open the doors of your success in the corporate world
d. Enhance your chances of being called for interview
Question 13
Complete

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In business communication, it is useful to have …
Select one:
a. meetings
b. discussions
c. All of these
d. seminars
Question 14
Complete
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The participants of a board meeting are…
Select one:
a. directors
b. outsiders
c. members
d. members and directors
Question 15
Complete

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While mentioning your qualifications in your resume, you should
Select one:
a. Should not mention as jobs are given on experience and not on qualifications
b. Only mention Educations Qualifications
c. Only mention Professional Qualifications
d. Should mention both Professional and Academy qualifications in order of latest one
of highest one on top
Question 16
Complete
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The major contribution of Transactional Analysis is based on published ‘psychological’
works of
Select one:
a. I’m OK – You’re OK by Dr. Tom Harris
b. All of these
c. Games People Play by Dr. Eric Berne
d. Born to Win by Dr. Dorothy Johgeward
Question 17
Complete

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In win-win approach, it is ___________ Vs ___________ that brings the two sides to a healthy
dialogue.
Select one:
a. You, Problem
b. I, You
c. We, You
d. We, problem
Question 18
Complete
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Transactions in Transactional Analysis means
Select one:
a. Dealings of Parents with their Children
b. Games played in politics in Oganisations
c. Interpersonal interactions between ego states of parent, adult and child
d. Interpersonal Relations of employees in an organisation
Question 19
Complete

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Assuming that you wanted to start a good working relationship with a person from a
high-context culture, which of the following would be an effective strategy?
Select one:
a. Don't be concerned about building a relationship.
b. Be very conscious of time, rush to get started.
c. Provide written communication so that your proposal is formally presented.
d. Use nonverbal communication channels to get your message across and use body
language extensively to communicate.
Question 20
Complete
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Proper eye contact with the audience when delivering a presentation involves
Select one:
a. making a sweeping glance of the audience from left o right in the front rows of the
room
b. staring at each audience member
c. looking above the audience's heads
d. making a sweeping glance of audience from left to the right and front to back of the
room
Question 21
Complete
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Which of the following characteristics would likely be included in a training program that
is designed to teach individuals about diversity in organization?
Select one:
a. All of these
b. Weight status
c. Hair status
d. Abilities
Question 22
Complete
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In the group discussion, it is most important to …
Select one:
a. raise your voice
b. shout and get attention
c. improve your argument
d. repeat your points
Question 23
Complete

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A Job Application is a
Select one:
a. Resume
b. One page Application for Job along with resume
c. Descriptive Curriculum Vitae
d. Detailed Bio Data
Question 24
Complete
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Question text
To make a presentation effective, you should use:
Select one:
a. jargon
b. a simple and active form of sentences
c. complex sentences
d. passive sentences
Question 25
Complete

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The group discussion evaluates the candidates ability to
Select one:
a. lead others
b. confer with others
c. control others
d. argue with others
Question 26
Complete
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This is the best approach in negotiation
Select one:
a. Bargaining approach
b. Win-win approach
c. Compromise approach
d. Lose-lose approach
Question 27
Complete

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The record of the meeting is called …
Select one:
a. directions
b. minutes
c. agenda
d. invoice
Question 28
Complete
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The photograph on your Resume should be
Select one:
a. Coloured professional photograph in formal dress like business suit and tie
b. Any photograph of picnic where you are looking handsome
c. Any photograph of yours which is lucky for you and will help you to get a job
d. Colored photograph of any marriage party where you are looking happy and smiling
Question 29
Complete

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Which of the below options is the first to be mentioned in a notice?
Select one:
a. date
b. notice details
c. name of the organization
d. agenda
Question 30
Complete
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Question text
The inter personal behavior traits of a candidate surfaces best when he/she is with …
Select one:
a. elderly people
b. peers
c. seniors
d. children
Finish review
P R E V IO US A C TI V I T Y
Assignment - 1
NEXT ACTIVITY
Recorded video lecture of Session 1-Batch-01-PGDM-18 April'21
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Started on Thursday, 30 December 2021, 8:01 PM
State Finished
Completed on Thursday, 30 December 2021, 8:42 PM
Grade 14.00 out of 15.00 (93%)
Question 1
A presentation is a form of oral communication in which a person shares factual information with an audience
Complete
Mark 0.50 out Select one:
of 0.50
a. specific
b. small
c. large
d. mixed

Question 2 In business communication, it is useful to have …
Complete
of 0.50
a. All of these
b. seminars
c. meetings
d. discussions
Question 3 The Behaviours, thoughts and feelings copied from Parents or parent figures are known as
Complete
of 0.50
a. Child Ego State
b. Transactional Analysis
c. Adult Ego State
d. Parent Ego State
Question 4 A well drafted professional resume can
Complete
of 0.50
a. Enhance your chances of being called for interview
b. All of these
d. Can make a good impression on Recruiters and HR Professionals
Question 5 The negotiation process has three stages. Which one of the following is NOT a stage?
Complete
of 0.50
a. Preparation
b. Settling on details

c. Action
d. Strategy confirmation
Question 6 To be able to give a good presentation, a full rehearsal is

Complete
of 0.50
a. audience based
b. useless
c. optional
d. necessary
Question 7 Proper eye contact with the audience when delivering a presentation involves
Complete
of 0.50
a. making a sweeping glance of audience from left to the right and front to back of the room
c. making a sweeping glance of the audience from left o right in the front rows of the room
d. looking above the audience's heads
Question 8 A Good Resume prominently shows

Complete
of 0.50
a. Your Experience
b. Your hobbies, interests and personal data

c. All of these
d. Your Qualifications
Question 9 The participants of a board meeting are…

Complete
of 0.50
a. directors
b. members
c. outsiders
Question 10 Which of following is not one of the suggested techniques for overcoming cross-cultural communication barriers?
Complete
of 0.50
a. Use commonly accepted business jargons
b. Be alert to cultural differences in customs and behavior
c. Listen for understanding. Not agreement
d. Observe culture differences and etiquette
Question 11 How a Recruiter can quickly get to know the purpose of mail / letter that you have send?
Complete
of 0.50
a. Recruiters only get Job Applications
b. Through Subject Line

c. Through the intent of the letter
d. Through the content of the letter
Question 12 The record of the meeting is called …

Complete
of 0.50
a. directions
b. agenda
c. invoice
d. minutes
Question 13 The assumptions of Transactional Analysis are
Complete
of 0.50
a. Everyone is responsible for themselves
b. All seek Physical and Emotional Nurturing so our Behavior is modified to achieve this
c. Everyone is born OK and has a right to be in this world and to be accepted as they are
d. All of these
Question 14 During the group discussion, the candidate is observed on the following parameters
Complete
of 0.50
a. clarity of expression
b. confidence

d. all the above
Question 15 The photograph on your Resume should be

Complete
of 0.50
b. Colored photograph of any marriage party where you are looking happy and smiling
c. Any photograph of picnic where you are looking handsome
d. Any photograph of yours which is lucky for you and will help you to get a job
Question 16 It is a long-term process, not a one-time event.
Complete
of 0.50
c. Avoiding conflict
d. Negotiation
Question 17 The Objective Statement of your resume should be

Complete
of 0.50
b. Can be copied from internet as many good objective statements are available on net

c. What is your aim of corporate life and what you want to achieve during your professional journey
d. Should be taken from some HR Professional or Recruiter, they can only understand it
Question 18 While addressing the Job Application one should always mention
Complete
of 0.50
a. Name, Designation and Company name of addressee
c. Name, Designation, Company Name and Address of the addressee
Question 19 To contrast text on a presentation slide for better viewing, it is preferable to use:
Complete
of 0.50
a. Dark text on a light background
b. background with pictures
c. Dark text on a dark background
d. Light text on a light background
Question 20 The group discussion evaluates the candidates ability to

Complete
of 0.50
a. confer with others
b. lead others

c. argue with others
d. control others
Question 21 In the group discussion, it is most important to …

Complete
of 0.50
a. shout and get attention
b. improve your argument
c. raise your voice
Question 22 Assuming that you wanted to start a good working relationship with a person from a high-context culture, which of the following
Complete would be an effective strategy?
Mark 0.50 out
of 0.50 Select one:
a. Use nonverbal communication channels to get your message across and use body language extensively to communicate.
d. Don't be concerned about building a relationship.
Question 23 In win-win approach, it is ___________ Vs ___________ that brings the two sides to a healthy dialogue.
Complete
Select one:

Mark 0.00 out
of 0.50
a. We, You
b. I, You
c. We, problem
d. You, Problem
Question 24 Professionally written Job Application

Complete
of 0.50
a. Give you a Promotion
b. Increase chances that Recruiter will open your resume to read
c. Is more than enough and Resume is not required
d. Guarantees you a Job
Question 25 To whom should a presentation be aimed?
Complete
of 0.50
a. The highest authority in the room
b. The entire audience
c. Your best friend in the room
d. The people in the closest rows
Question 26 Members of a society who value ____________are more concerned with their careers than with the good of the firm.
Complete
of 0.50
a. Informality
b. Formality

c. Collectivism
d. Individualism
Question 27 Transactions in Transactional Analysis means

Complete
of 0.50
a. Interpersonal Relations of employees in an organisation
b. Dealings of Parents with their Children
c. Games played in politics in Oganisations
d. Interpersonal interactions between ego states of parent, adult and child
Question 28 A cross training cultural training program might include which of the following?
Complete
of 0.50
a. Communication techniques
b. Negotiation styles
c. All of the above.
d. Business etiquette
Question 29 Which of the following characteristics would likely be included in a training program that is designed to teach individuals about
Complete diversity in organization?
Mark 0.50 out
of 0.50 Select one:
a. Weight status 
b. Abilities
c. All of these
d. Hair status
Question 30 Which of the following is/are suggested way(s) of improving cross-cultural relations?
Complete
of 0.50
d. All of these
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 Assignment - 1 Recorded video lecture of Session 1-Batch-01-PGDM-18 April'21 

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Started on Friday, 18 February 2022, 9:48 PM

State Finished
Completed on Friday, 18 February 2022, 9:58 PM
Grade 15.00 out of 15.00 (100%)
Question 1
Complete
Select one:
a. Interpersonal Relations of employees in an organisation
b. Interpersonal interactions between ego states of parent, adult and child
c. Games played in politics in Oganisations

d. Dealings of Parents with their Children
Question 2
Complete
Select one:
a. Detailed Bio Data
d. Resume
Question 3
Complete 
Select one:
a. agenda
b. name of the organization
c. notice details
d. date
Question 4
Complete
Select one:
a. all the above
b. verbal and non-verbal communication
c. clarity of expression
d. confidence
Question 5
Complete 
A press report refers to …
Select one:
a. reports in newspapers
b. oral communication
c. written communication
d. report through letters
Question 6
Complete
In win-win approach, it is ___________ Vs ___________ that brings the two sides to a healthy dialogue.
Select one:
a. I, You
b. We, problem
c. We, You
d. You, Problem
Question 7
Complete 
Assuming that you wanted to start a good working relationship with a person from a high-context culture, which of the following would be
an effective strategy?
Select one:
d. Use nonverbal communication channels to get your message across and use body language extensively to communicate.
Question 8
Complete
Select one:
a. members and directors
b. members
c. outsiders
d. directors
Question 9
Complete 
Select one:
a. looking above the audience's heads
b. making a sweeping glance of audience from left to the right and front to back of the room
c. staring at each audience member
d. making a sweeping glance of the audience from left o right in the front rows of the room
Question 10
Complete
Select one:
a. seminars
b. All of these
c. discussions
d. meetings
Question 11
Complete 
The negotiation process has three stages. Which one of the following is NOT a stage?
Select one:
a. Settling on details
b. Strategy confirmation
c. Preparation
d. Action
Question 12
Complete
Select one:
b. The people in the closest rows
d. The entire audience
Question 13
Complete 
Select one:
a. argue with others
b. lead others
c. confer with others
d. control others
Question 14
Complete
Select one:
a. complex sentences
c. passive sentences
d. jargon
Question 15
Complete 
Select one:
a. Communicating assertively
b. Avoiding conflict
c. Managing conflict
d. Negotiation
Question 16
Complete
Select one:
a. elderly people
b. children
c. peers
d. seniors
Question 17
Complete 
The major contribution of Transactional Analysis is based on published ‘psychological’ works of
Select one:
b. Born to Win by Dr. Dorothy Johgeward
d. All of these
Question 18
Complete
Select one:
a. Name of Addressee
d. Name, Designation, Company Name and Address of the addressee
Question 19
Complete 
Select one:
a. necessary
b. audience based
c. optional
d. useless
Question 20
Complete
Select one:
a. Varying amounts of resources
b. A win-win situation
c. The long term
d. Limited amount of resources and a short term
Question 21
Complete 
The word 'discuss' has been derived from … language.
Select one:
a. Latin
b. English
c. Pali
d. Sanskrit
Question 22
Complete
Conflict is
Select one:
a. An unavoidable fact of life
b. A destructive force in relationships if continually avoided
c. Sometimes constructive
d. All of these
Question 23
Complete 
Select one:
a. large
b. mixed
c. small
d. specific
Question 24
Complete
Which of following is not one of the suggested techniques for overcoming cross-cultural communication barriers?
Select one:
b. Listen for understanding. Not agreement
d. Use commonly accepted business jargons
Question 25
Complete 
Select one:
a. Should mention both Professional and Academy qualifications in order of latest one of highest one on top
c. Should not mention as jobs are given on experience and not on qualifications
d. Only mention Professional Qualifications
Question 26
Complete
Select one:
a. Compromise approach
b. Bargaining approach
c. Win-win approach
Question 27
Complete 
Select one:
b. Open the doors of your success in the corporate world
c. All of these
Question 28
Complete
The Behaviours, thoughts and feelings copied from Parents or parent figures are known as
Select one:
a. Child Ego State
b. Parent Ego State
c. Adult Ego State
d. Transactional Analysis
Question 29
Complete 
Which of the following characteristics would likely be included in a training program that is designed to teach individuals about diversity in
organization?
Select one:
a. Hair status
b. Weight status
c. All of these
d. Abilities
Question 30
Complete
Select one:
b. Expressed struggle
c. Perceived incompatible goals
d. Independent parties
  
2/22/22, 12:05 AM Assignment - 2: Attempt review
Started on Monday, 21 February 2022, 11:52 PM

State Finished
Completed on Tuesday, 22 February 2022, 12:05 AM
Grade 15.00 out of 15.00 (100%)
Question 1
Complete
Select one:
a. Name of Addressee
b. Name, Designation, Company Name and Address of the addressee
c. Name and Designation of Addressee

d. Name, Designation and Company name of addressee
Question 2
Complete
Select one:
a. necessary
b. audience based
c. optional
d. useless
Question 3
Complete 
Select one:
a. Sanskrit
b. Pali
c. English
d. Latin
Question 4
Complete
Select one:
a. staring at each audience member
b. making a sweeping glance of the audience from left o right in the front rows of the room
d. making a sweeping glance of audience from left to the right and front to back of the room
Question 5
Complete 
Select one:
b. Develop cultural sensitivity
c. Participate in diversity Training
d. All of these
Question 6
Complete
Select one:
a. I, You
b. We, problem
c. We, You
d. You, Problem
Question 7
Complete 
Select one:
a. agenda
b. invoice
c. directions
d. minutes
Question 8
Complete
Select one:
a. Any photograph of picnic where you are looking handsome
b. Any photograph of yours which is lucky for you and will help you to get a job
c. Coloured professional photograph in formal dress like business suit and tie
Question 9
Complete 
Select one:
c. background with pictures
Question 10
Complete
Conflict is
Select one:
a. A destructive force in relationships if continually avoided
b. An unavoidable fact of life
c. All of these
d. Sometimes constructive
Question 11
Complete 
Which of the following characteristics would likely be included in a training program that is designed to teach individuals about diversity in
organization?
Select one:
a. All of these
b. Hair status
c. Weight status
d. Abilities
Question 12
Complete
Select one:
a. improve your argument
b. repeat your points
c. shout and get attention
d. raise your voice
Question 13
Complete 
Select one:
a. a simple and active form of sentences
b. complex sentences
c. jargon
Question 14
Complete
The assumptions of Transactional Analysis are
Select one:
a. All of these
c. Everyone is responsible for themselves
d. Everyone is born OK and has a right to be in this world and to be accepted as they are
Question 15
Complete 
Select one:
a. small
b. specific
c. large
d. mixed
Question 16
Complete
Select one:
a. control others
d. lead others
Question 17
Complete 
Members of a society who value ____________are more concerned with their careers than with the good of the firm.
Select one:
a. Individualism
b. Formality
c. Informality
d. Collectivism
Question 18
Complete
Select one:
a. discussions
b. meetings
c. All of these
d. seminars
Question 19
Complete 
Select one:
a. Win-win approach
b. Lose-lose approach
d. Bargaining approach
Question 20
Complete
Select one:
a. confidence
c. all the above
Question 21
Complete 
Select one:
c. Communicating assertively
d. Negotiation
Question 22
Complete
Professionally written Job Application
Select one:
a. Guarantees you a Job
b. Give you a Promotion
c. Increase chances that Recruiter will open your resume to read
d. Is more than enough and Resume is not required
Question 23
Complete 
Select one:
b. Limited amount of resources and a short term
c. The long term
d. A win-win situation
Question 24
Complete
Select one:
a. peers
b. seniors
c. elderly people
d. children
Question 25
Complete 
Select one:
a. Perceived incompatible goals
b. Perceived interference for outside parties
c. Expressed struggle
Question 26
Complete
Select one:
c. Can be copied from internet as many good objective statements are available on net
d. What is your aim of corporate life and what you want to achieve during your professional journey
Question 27
Complete 
Select one:
b. The people in the closest rows
Question 28
Complete
Select one:
a. directors
b. members and directors
c. outsiders
d. members
Question 29
Complete 
Select one:
a. You are just increasing the length of your resume, it is of no use
b. Is not essential as jobs are given on your qualifications and experience and not the awards you have won
c. It gives a positive impression of our personality and your candidature becomes stronger
Question 30
Complete
Select one:
  
Started on Sunday, 13 February 2022, 11:57 AM

State Finished
Completed on Sunday, 13 February 2022, 12:02 PM
Grade 13.50 out of 15.00 (90%)
Question 1
Complete
Select one:
a. English
b. Sanskrit
c. Pali
d. Latin

Question 2
Complete
Select one:
a. Perceived incompatible goals
b. Expressed struggle
c. Perceived interference for outside parties
Question 3
Complete
Mark 0.50 out of 0.50 
Select one:
a. peers
b. children
c. seniors
d. elderly people
Question 4
Complete
Select one:
a. Any photograph of yours which is lucky for you and will help you to get a job
b. Colored photograph of any marriage party where you are looking happy and smiling
c. Any photograph of picnic where you are looking handsome
d. Coloured professional photograph in formal dress like business suit and tie
Question 5
Complete
Mark 0.50 out of 0.50 
Select one:
a. Everyone is born OK and has a right to be in this world and to be accepted as they are
c. All of these
d. Everyone is responsible for themselves
Question 6
Complete
Select one:
a. all the above
c. clarity of expression
d. confidence
Question 7
Complete
Mark 0.50 out of 0.50 
Select one:
a. Give you a Promotion
b. Increase chances that Recruiter will open your resume to read
c. Guarantees you a Job
d. Is more than enough and Resume is not required
Question 8
Complete
How a Recruiter can quickly get to know the purpose of mail / letter that you have send?
Select one:
a. Through the intent of the letter
b. Recruiters only get Job Applications
c. Through Subject Line
d. Through the content of the letter
Question 9
Complete
Mark 0.50 out of 0.50 
Select one:
a. Is not essential as jobs are given on your qualifications and experience and not the awards you have won
b. It gives a positive impression of our personality and your candidature becomes stronger
c. You are just increasing the length of your resume, it is of no use
Question 10
Complete
Select one:
a. small
b. mixed
c. large
d. specific
Question 11
Complete
Mark 0.50 out of 0.50 
Members of a society who value ____________are more concerned with their careers than with the good of the firm.
Select one:
a. Collectivism
b. Formality
c. Informality
d. Individualism
Question 12
Complete
Select one:
a. Dark text on a light background
b. Dark text on a dark background
Question 13
Complete
Mark 0.00 out of 0.50 
Select one:
a. repeat your points
b. improve your argument
c. raise your voice
d. shout and get attention
Question 14
Complete
Select one:
a. Resume
c. Detailed Bio Data
d. Descriptive Curriculum Vitae
Question 15
Complete
Mark 0.50 out of 0.50 
Select one:
a. Your best friend in the room
b. The entire audience
c. The highest authority in the room
d. The people in the closest rows
Question 16
Complete
What sort of Words or language should be used in a Job Application
Select one:
a. Diplomatic words and language
b. Positive words and progressive language
c. Straight forward words and language
d. Plain language with any jargons
Question 17
Complete
Mark 0.50 out of 0.50 
Select one:
a. agenda
b. minutes
c. invoice
d. directions
Question 18
Complete
Conflict is
Select one:
a. Sometimes constructive
b. A destructive force in relationships if continually avoided
c. An unavoidable fact of life
d. All of these
Question 19
Complete
Mark 0.00 out of 0.50 
Select one:
a. Communicating assertively
c. Negotiation
d. Managing conflict
Question 20
Complete
Select one:
a. We, You
b. I, You
c. You, Problem
d. We, problem
Question 21
Complete
Mark 0.50 out of 0.50 
Assuming that you wanted to start a good working relationship with a person from a high-context culture, which of the following would be
an effective strategy?
Select one:
a. Provide written communication so that your proposal is formally presented.
b. Use nonverbal communication channels to get your message across and use body language extensively to communicate.
c. Be very conscious of time, rush to get started.
d. Don't be concerned about building a relationship.
Question 22
Complete
Select one:
b. The long term
c. Limited amount of resources and a short term
d. A win-win situation
Question 23
Complete
Mark 0.50 out of 0.50 
Which of these details are not mentioned in minutes?
Select one:
a. Venue of the meeting
b. date of the meting
c. Name of the chairman
d. Age of chairman
Question 24
Complete
The first objective in a group discussion is to
Select one:
a. create sub-groups
b. act as a self-appointed leader of the group
c. prove your superiority
d. catch the group's attention
Question 25
Complete
Mark 0.50 out of 0.50 
Select one:
a. audience based
b. optional
c. useless
d. necessary
Question 26
Complete
Select one:
Question 27
Complete
Mark 0.50 out of 0.50 
All of the following are ways of improving Cross-cultural relations except:
Select one:
a. Focus on groups
b. Participate in diversity training
c. Value cultural differences
d. Develop cultural sensitivity
Question 28
Complete
Select one:
b. Develop cultural sensitivity
d. All of these
Question 29
Complete
Mark 0.50 out of 0.50 
Select one:
a. Games played in politics in Oganisations
b. Interpersonal Relations of employees in an organisation
c. Dealings of Parents with their Children
d. Interpersonal interactions between ego states of parent, adult and child
Question 30
Complete
Select one:
a. argue with others
c. control others
d. lead others
 

Started on Friday, 18 February 2022, 9:30 PM

State Finished
Completed on Friday, 18 February 2022, 9:45 PM
Grade 14.00 out of 15.00 (93%)
Question 1
Complete
Select one:
a. Syntax
b. Literacy
c. Grammar

d. Body language nd expression without words
Question 2
Complete
Select one:
a. Stay silent
b. Reply immediately
c. None of these
d. Calm down and reply after some time
Question 3
Complete 
Select one:
a. Ashamed
b. Frustrated
c. Relaxed
d. Cheerful
Question 4
Complete
Select one:
a. right margin
b. bottom aligned
c. top aligned
d. Left margin
Question 5
Complete 
Select one:
a. facial expression
b. gestures
c. All of these
d. eye contact
Question 6
Complete
Select one:
a. Truth
b. Precision
c. Clarity
d. Randomness
Question 7
Complete 
Select one:
a. Order
b. Memo
c. Email
d. Notice
Question 8
Complete
Select one:
a. Preface
b. List of References
c. none of these
d. Annexure
Question 9
Complete 
Select one:
a. Upward & Downward
b. Written and Oral
c. Formal and Informal
d. Horizontal & upward
Question 10
Complete
Select one:
a. Downward communication
b. Horizontal communication
c. Upward communication
Question 11
Complete 
Which step in the listening process involves focusing on a particular sound or message
Select one:
a. understanding
b. selecting
c. remembering
d. attending
Question 12
Complete
Select one:
a. 93
b. 29
c. 43
d. 67
Question 13
Complete 
Select one:
a. arrogant
b. relaxed
c. nervous
d. hurtful
Question 14
Complete
As per the research, on Facebook you may have how many posts per day?
Select one:
a. 3
b. 1
c. 2
d. 4
Question 15
Complete 
Select one:
a. Speaking
b. Reading
c. Writing
d. Hearing
Question 16
Complete
Select one:
a. Who, What,When, Where,Why, how
b. Whom, What, When, Where, Why, How
c. Whose, What,When, Where,Why, how
d. Who, What,When, Where,Will, how
Question 17
Complete 
Select one:
a. External
b. Emotional
c. Physical
d. Being self absorbed
Question 18
Complete
Select one:
a. 15
b. 5
c. 2
d. 10
Question 19
Complete 
Select one:
a. Left aligned
b. top aligned
c. Indented
d. Right aligned
Question 20
Complete
Corporate communication is considered successful when it:
Select one:
a. provokes changes in knowledge, attitude and behaviour of employees and customers/consumers.
b. Improves CSR
c. Reduces turnover
d. Brings profitability
Question 21
Complete 
Select one:
a. Subject line
b. signature line
c. Main Body
d. Complimentary clos
Question 22
Complete
Select one:
a. Reply rudely
b. stay passive
c. stay silent
d. Reply calmly
Question 23
Complete 
As per the research, on Instagram you may have how many posts per day?
Select one:
a. 3 or 5
b. 1 or 2
c. 2 or 3
d. 4 or 5
Question 24
Complete
Select one:
b. Corporate Communication
d. Management Communication
Question 25
Complete 
Select one:
a. Only Written
b. Can be oral or written
c. Can be oral, written or silence
d. Only Oral
Question 26
Complete
Select one:
a. Speaking
b. Hearing
c. Listening
d. Evaluating
Question 27
Complete 
Select one:
a. Attention
b. Frankness
c. Fakeness
d. Clear perception
Question 28
Complete
Select one:
a. silence
b. space
c. gestures
d. all the above
Question 29
Complete 
Which of the following statement is true for an oral report?
Select one:
a. provides permanent record
b. Can be referred to again
c. Lacks authenticity
d. None of these
Question 30
Complete
Which of these is not an element of non-verbal communication?
Select one:
a. written words
b. eye contact
c. personal appearance
d. posture
  
Started on Monday, 21 February 2022, 10:27 PM

State Finished
Completed on Monday, 21 February 2022, 10:45 PM
Grade 15.00 out of 15.00 (100%)
Question 1
Complete
Select one:
a. Group communication
b. Organisational communication
c. Transformational communication

d. Mass communication
Question 2
Complete
Select one:
a. Physical
b. Emotional
c. External
d. Being self absorbed
Question 3
Complete 
Select one:
a. top aligned
b. Indented
c. Left aligned
d. Right aligned
Question 4
Complete
Select one:
a. spontaneous
b. dramatic1
c. deliberate
d. tutured
Question 5
Complete 
_____________ contains the date of submission, the name and designation of the writer and the name of the authority
Select one:
a. A forwarding letter
b. Preface
c. Objectives
d. Acknowledgement
Question 6
Complete
Select one:
b. Management Communication
c. Corporate Communication
d. Organisational Communicato
Question 7
Complete 
Which report is to be prepared and presented according to the form and procedure laid down by law?
Select one:
a. Statutory Report
b. Informal Report
c. None of these
d. Routine report
Question 8
Complete
Select one:
a. all the above
b. silence
c. gestures
d. space
Question 9
Complete 
Select one:
a. eye contact
b. written words
c. personal appearance
d. posture
Question 10
Complete
Select one:
a. Selling product
b. Creating goodwill
c. Making enquiry
d. All of these
Question 11
Complete 
Select one:
a. arrogant
b. relaxed
c. nervous
d. hurtful
Question 12
Complete
Select one:
a. Syntax
b. Grammar
c. Body language nd expression without words
d. Literacy
Question 13
Complete 
Select one:
a. 10
b. 11
c. 12
d. 3
Question 14
Complete
Select one:
a. seven
b. six
c. four
d. two
Question 15
Complete 
Select one:
a. Stay silent
b. Reply immediately
c. Calm down and reply after some time
d. None of these
Question 16
Complete
Select one:
a. Reply calmly
b. stay passive
c. Reply rudely
d. stay silent
Question 17
Complete 
Select one:
a. None of these
b. provides permanent record
c. Lacks authenticity
d. Can be referred to again
Question 18
Complete
Select one:
a. Can be oral, written or silence
b. Can be oral or written
c. Only Written
d. Only Oral
Question 19
Complete 
Select one:
a. Horizontal communication
b. Upward communication
c. Downward communication
Question 20
Complete
Select one:
a. none of these
b. Annexure
c. List of References
d. Preface
Question 21
Complete 
Select one:
a. Left margin
b. right margin
c. bottom aligned
d. top aligned
Question 22
Complete
Select one:
a. Cheerful
b. Frustrated
c. Relaxed
d. Ashamed
Question 23
Complete 
Select one:
a. Face to face
b. Verbal and tone of voice
c. Verbal and body language
d. Verbal
Question 24
Complete
Select one:
a. Guess what they are trying to say
b. Use other forms of communication
c. Teach them sign language
d. Allow them time to answer
Question 25
Complete 
Which report is prepared on a single or special occasion?
Select one:
a. None of these
b. Informal report
c. Special Report
d. Formal report
Question 26
Complete
Select one:
a. Attention
b. Clear perception
c. Fakeness
d. Frankness
Question 27
Complete 
Select one:
a. age
b. culture
c. height
d. none of these
Question 28
Complete
Select one:
a. Subject line
b. Main Body
c. signature line
d. Complimentary clos
Question 29
Complete 
Good listeners concentrate on:
Select one:
a. important words
b. the speakers every word
c. minor details
d. the speakers main thought
Question 30
Complete
Select one:
a. eye contact
b. facial expression
c. gestures
d. All of these
  
Started on Sunday, 13 February 2022, 11:26 AM

State Finished
Completed on Sunday, 13 February 2022, 11:35 AM
Grade 13.50 out of 15.00 (90%)
Question 1
Complete
Select one:
a. silence
b. gestures
c. all the above
d. space

Question 2
Complete
Select one:
a. Frankness
b. Fakeness
c. Attention
d. Clear perception
Question 3
Complete
Mark 0.50 out of 0.50 
Select one:
a. Allow them time to answer
b. Teach them sign language
c. Use other forms of communication
d. Guess what they are trying to say
Question 4
Complete
Select one:
a. Creating goodwill
b. Selling product
c. All of these
d. Making enquiry
Question 5
Complete
Mark 0.50 out of 0.50 
Select one:
a. Speaking
b. Evaluating
c. Hearing
d. Listening
Question 6
Complete
Select one:
b. Face to face
c. Verbal
d. Verbal and tone of voice
Question 7
Complete
Mark 0.50 out of 0.50 
Select one:
a. Downward communication
b. Parallel communication
c. Horizontal communication
d. Upward communication
Question 8
Complete
Select one:
a. attending
b. remembering
c. selecting
d. understanding
Question 9
Complete
Mark 0.50 out of 0.50 
Select one:
a. Only Written
b. Only Oral
c. Can be oral, written or silence
d. Can be oral or written
Question 10
Complete
Select one:
a. Upward Communication
b. Lateral Communication
c. Downward Communication
d. Horizontal Communication
Question 11
Complete
Mark 0.50 out of 0.50 
Select one:
a. 1
b. 2
c. 3
d. 4
Question 12
Complete
Select one:
a. Reply rudely
b. stay passive
c. stay silent
d. Reply calmly
Question 13
Complete
Mark 0.50 out of 0.50 
Select one:
a. Indented
b. Left aligned
c. Right aligned
d. top aligned
Question 14
Complete
Select one:
a. 43
b. 67
c. 29
d. 93
Question 15
Complete
Mark 0.50 out of 0.50 
A letter can be:
Select one:
a. Personal & Business
b. Only Business
c. Personal
d. Business
Question 16
Complete
Select one:
a. None of these
b. Lacks authenticity
c. Can be referred to again
d. provides permanent record
Question 17
Complete
Mark 0.00 out of 0.50 
Select one:
a. Written and Oral
b. Formal and Informal
c. Upward & Downward
d. Horizontal & upward
Question 18
Complete
Select one:
a. Body language nd expression without words
b. Syntax
c. Literacy
d. Grammar
Question 19
Complete
Mark 0.50 out of 0.50 
Select one:
a. Main Body
b. Complimentary clos
c. signature line
d. Subject line
Question 20
Complete
Select one:
a. None of these
b. Memoir
c. memorare
d. Memoi
Question 21
Complete
Mark 0.50 out of 0.50 
Select one:
a. written words
b. personal appearance
c. posture
d. eye contact
Question 22
Complete
Select one:
a. Ashamed
b. Relaxed
c. Frustrated
d. Cheerful
Question 23
Complete
Mark 0.50 out of 0.50 
Select one:
a. culture
b. age
c. height
d. none of these
Question 24
Complete
Select one:
a. Transformational communication
b. Group communication
c. Organisational communication
d. Mass communication
Question 25
Complete
Mark 0.50 out of 0.50 
Select one:
a. gestures
b. facial expression
c. All of these
d. eye contact
Question 26
Complete
Select one:
a. dramatic1
b. deliberate
c. tutured
d. spontaneous
Question 27
Complete
Mark 0.50 out of 0.50 
Select one:
a. 10
b. 12
c. 3
d. 11
Question 28
Complete
Select one:
a. Hearing
b. Speaking
c. Writing
d. Reading
Question 29
Complete
Mark 0.00 out of 0.50 
Select one:
a. two
b. seven
c. six
d. four
Question 30
Complete
If you are speaking with someone who has a hearing impairment, what should you do?
Select one:
a. Give them paper and pen and write to each other
b. Make sure you face them when you are talking
c. Just mouth the words as it is easier for them to read your lips
d. You should learn sign language to communicate with them
 

State Finished
Grade 13.00 out of 15.00 (87%)
Question 1
Complete
Flag question
Question text
Select one:
a. It gives a positive impression of our personality and your candidature becomes

stronger
b. You are just increasing the length of your resume, it is of no use
c. Is not essential as jobs are given on your qualifications and experience and not the
awards you have won
Question 2
Complete
Flag question
Question text
Select one:
Question 3
Complete
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Question text
Select one:
d. Can be copied from internet as many good objective statements are available on net
Question 4
Complete
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Question text
Select one:
a. audience based
b. optional
c. necessary
d. useless
Question 5
Complete
Flag question
Question text
Select one:
a. all the above
b. confidence
Question 6
Complete
Flag question
Question text
Select one:
a. Name, Designation, Company Name and Address of the addressee

Question 7
Complete
Flag question
Question text
Select one:
b. Perceived incompatible goals
c. Independent parties
d. Expressed struggle
Question 8
Complete
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Question text
Select one:

d. Listen for understanding. Not agreement
Question 9
Complete
Flag question
Question text
Select one:
d. All of these
Question 10
Complete
Flag question
Question text
Select one:
a. Limited amount of resources and a short term
d. The long term
Question 11
Complete
Flag question
Question text
Select one:
c. Negotiation
d. Avoiding conflict
Question 12
Complete
Flag question
Question text
Select one:
b. All of these
Question 13
Complete

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Question text
Select one:
a. meetings
b. discussions
c. All of these
d. seminars
Question 14
Complete
Flag question
Question text
Select one:
a. directors
b. outsiders
c. members
Question 15
Complete

Flag question
Question text
Select one:
c. Only mention Professional Qualifications
d. Should mention both Professional and Academy qualifications in order of latest one
of highest one on top
Question 16
Complete
Flag question
Question text
The major contribution of Transactional Analysis is based on published ‘psychological’
works of
Select one:
b. All of these
d. Born to Win by Dr. Dorothy Johgeward
Question 17
Complete

Flag question
Question text
In win-win approach, it is ___________ Vs ___________ that brings the two sides to a healthy
dialogue.
Select one:
a. You, Problem
b. I, You
c. We, You
d. We, problem
Question 18
Complete
Flag question
Question text
Select one:
a. Dealings of Parents with their Children
b. Games played in politics in Oganisations
c. Interpersonal interactions between ego states of parent, adult and child
d. Interpersonal Relations of employees in an organisation
Question 19
Complete

Flag question
Question text
Select one:
Question 20
Complete
Flag question
Question text
Select one:
a. making a sweeping glance of the audience from left o right in the front rows of the
room
room
Question 21
Complete
Flag question
Question text
Select one:
a. All of these
b. Weight status
c. Hair status
d. Abilities
Question 22
Complete
Flag question
Question text
Select one:
a. raise your voice
b. shout and get attention
c. improve your argument
Question 23
Complete

Flag question
Question text
Select one:
a. Resume
Question 24
Complete
Flag question
Question text
Select one:
a. jargon
Question 25
Complete

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Question text
Select one:
a. lead others
c. control others
d. argue with others
Question 26
Complete
Flag question
Question text
Select one:
a. Bargaining approach
b. Win-win approach
Question 27
Complete

Flag question
Question text
Select one:
a. directions
b. minutes
c. agenda
d. invoice
Question 28
Complete
Flag question
Question text
Select one:
b. Any photograph of picnic where you are looking handsome
c. Any photograph of yours which is lucky for you and will help you to get a job
Question 29
Complete

Flag question
Question text
Select one:
a. date
b. notice details
c. name of the organization
d. agenda
Question 30
Complete
Flag question
Question text
Select one:
a. elderly people
b. peers
c. seniors
d. children
Finish review
P R E V IO US A C TI V I T Y
Assignment - 1
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Managerial Communication-Assignment 2
Management information system (Institute of Management Technology, Ghaziabad)
Studocu is not sponsored or endorsed by any college or university

Downloaded by anish das ([email protected])
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Started on Sunday, 1 August 2021, 12:37 PM

State Finished
Completed on Sunday, 1 August 2021, 12:45 PM
Grade 15.00 out of 15.00 (100%)
Question 1
Complete
Flag question
Question text
Select one:
a. verbal and non-verbal communication
b. clarity of expression
c. all the above
d. confidence
Question 2
Complete
Flag question
Question text
A Good Resume prominently shows
Select one:
a. Your Qualifications
b. All of these
c. Your hobbies, interests and personal data
d. Your Experience
Question 3
Complete

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Flag question
Question text
A cross training cultural training program might include which of the following?
Select one:
a. All of the above.
b. Communication techniques
c. Business etiquette
d. Negotiation styles
Question 4
Complete
Flag question
Question text
Select one:
b. Only mention Professional Qualifications
c. Only mention Educations Qualifications
d. Should mention both Professional and Academy qualifications in order of latest one of
highest one on top
Question 5
Complete
Flag question
Question text

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A press report refers to …
Select one:
a. report through letters
b. oral communication
c. written communication
d. reports in newspapers
Question 6
Complete
Flag question
Question text
Select one:
a. lead others
d. control others
Question 7
Complete
Flag question
Question text
The Behaviours, thoughts and feelings copied from Parents or parent figures are known
as
Select one:
a. Transactional Analysis
b. Adult Ego State
c. Child Ego State

lOMoARcPSD|20565666
d. Parent Ego State
Question 8
Complete
Flag question
Question text
Members of a society who value ____________are more concerned with their careers
than with the good of the firm.
Select one:
a. Individualism
b. Formality
c. Informality
d. Collectivism
Question 9
Complete
Flag question
Question text
Select one:
a. audience based
b. useless
c. optional
d. necessary
Question 10
Complete

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Flag question
Question text
How a Recruiter can quickly get to know the purpose of mail / letter that you have send?
Select one:
a. Recruiters only get Job Applications
b. Through the content of the letter
c. Through the intent of the letter
d. Through Subject Line
Question 11
Complete
Flag question
Question text
Select one:
a. The people in the closest rows
b. The highest authority in the room
Question 12
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. Lose-lose approach
b. Bargaining approach
d. Win-win approach
Question 13
Complete
Flag question
Question text
Select one:
a. Age of chairman
b. Name of the chairman
c. Venue of the meeting
d. date of the meting
Question 14
Complete
Flag question
Question text
Select one:
a. making a sweeping glance of audience from left to the right and front to back of the
room
b. making a sweeping glance of the audience from left o right in the front rows of the
room

lOMoARcPSD|20565666

d. staring at each audience member
Question 15
Complete
Flag question
Question text
Select one:
a. invoice
b. directions
c. agenda
d. minutes
Question 16
Complete
Flag question
Question text
All of the following are ways of improving Cross-cultural relations except:
Select one:
a. Focus on groups
b. Value cultural differences
c. Participate in diversity training
Question 17
Complete

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Flag question
Question text
Select one:
a. Expressed struggle
b. Independent parties
d. Perceived interference for outside parties
Question 18
Complete
Flag question
Question text
Select one:
a. Pali
b. Sanskrit
c. English
d. Latin
Question 19
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. background with pictures
b. Dark text on a dark background
c. Dark text on a light background
Question 20
Complete
Flag question
Question text
Select one:
a. The long term
d. Limited amount of resources and a short term
Question 21
Complete
Flag question
Question text
Select one:
a. seminars
b. meetings
c. discussions

lOMoARcPSD|20565666
d. All of these
Question 22
Complete
Flag question
Question text
A presentation is a form of oral communication in which a person shares factual
information with an audience
Select one:
a. specific
b. large
c. mixed
d. small
Question 23
Complete
Flag question
Question text
Select one:
a. Name, Designation and Company name of addressee
b. Name of Addressee
c. Name, Designation, Company Name and Address of the addressee
d. Name and Designation of Addressee
Question 24
Complete

lOMoARcPSD|20565666
Flag question
Question text
The negotiation process has three stages. Which one of the following is NOT a stage?
Select one:
a. Settling on details
b. Action
c. Preparation
d. Strategy confirmation
Question 25
Complete
Flag question
Question text
Select one:
a. All seek Physical and Emotional Nurturing so our Behavior is modified to achieve this
b. Everyone is born OK and has a right to be in this world and to be accepted as they
are
c. All of these
d. Everyone is responsible for themselves
Question 26
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. jargon
Question 27
Complete
Flag question
Question text
Select one:
a. catch the group's attention
b. prove your superiority
c. act as a self-appointed leader of the group
d. create sub-groups
Question 28
Complete
Flag question
Question text
Select one:
a. Is more than enough and Resume is not required
b. Give you a Promotion
c. Guarantees you a Job

lOMoARcPSD|20565666
d. Increase chances that Recruiter will open your resume to read
Question 29
Complete
Flag question
Question text
Select one:
a. Hair status
b. Abilities
c. All of these
d. Weight status
Question 30
Complete
Flag question
Question text
Select one:
a. Participate in diversity Training
b. Focus on the individual
d. All of these
In win-win approach, it is ___________ Vs ___________ that brings the two sides to a

healthy dialogue.
Select one:

lOMoARcPSD|20565666
a. I, You
b. You, Problem
c. We, You
d. We, problem
Question 2
Complete
Flag question
Question text
Conflict is
Select one:
a. An unavoidable fact of life
b. Sometimes constructive
c. A destructive force in relationships if continually avoided
d. All of these
Question 3
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. Interpersonal interactions between ego states of parent, adult and child
b. Interpersonal Relations of employees in an organisation
c. Dealings of Parents with their Children
d. Games played in politics in Oganisations
Question 4
Complete
Flag question
Question text
A Good Resume prominently shows
Select one:
a. All of these
b. Your Experience
c. Your Qualifications
d. Your hobbies, interests and personal data
Question 5
Complete

lOMoARcPSD|20565666
Flag question
Question text
Select one:
a. Lose-lose approach
b. Win-win approach
d. Bargaining approach
Question 6
Complete
Flag question
Question text
Select one:
c. Should mention both Professional and Academy qualifications in order of latest one of
highest one on top
d. Only mention Professional Qualifications

lOMoARcPSD|20565666
Question 7
Complete
Flag question
Question text
Select one:
a. passive sentences
b. jargon
d. a simple and active form of sentences
Question 8
Complete
Flag question
Question text
Select one:
b. Can be copied from internet as many good objective statements are available on net

lOMoARcPSD|20565666
d. Should be taken from some HR Professional or Recruiter, they can only understand it
Question 9
Complete
Flag question
Question text
Select one:
a. staring at each audience member
b. making a sweeping glance of the audience from left o right in the front rows of the
room
room
Question 10
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. shout and get attention
b. repeat your points
c. raise your voice
d. improve your argument
Question 11
Complete
Flag question
Question text
Select one:
a. optional
b. necessary
c. audience based
d. useless
Question 12
Complete
Flag question

lOMoARcPSD|20565666
Question text
Select one:
a. directions
b. invoice
c. agenda
d. minutes
Question 13
Complete
Flag question
Question text
Subject Line of an email sent to a recruiter for a position, should cover
Select one:
a. Salary expected
b. Notice period
c. Introduction of Sender
d. Position applied for
Question 14
Complete

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Flag question
Question text
Select one:
a. Resume
b. Descriptive Curriculum Vitae
c. One page Application for Job along with resume
Question 15
Complete
Flag question
Question text
Select one:
a. discussions
b. meetings
c. All of these
d. seminars
Question 16

lOMoARcPSD|20565666
Complete
Flag question
Question text
Select one:
a. children
b. elderly people
c. seniors
d. peers
Question 17
Complete
Flag question
Question text
Select one:
a. act as a self-appointed leader of the group
b. catch the group's attention
c. create sub-groups

lOMoARcPSD|20565666
d. prove your superiority
Question 18
Complete
Flag question
Question text
What sort of Words or language should be used in a Job Application
Select one:
a. Plain language with any jargons
b. Positive words and progressive language
c. Diplomatic words and language
d. Straight forward words and language
Question 19
Complete
Flag question
Question text
Select one:
a. Age of chairman
b. Name of the chairman

lOMoARcPSD|20565666
c. Venue of the meeting
d. date of the meting
Question 20
Complete
Flag question
Question text
The Behaviours, thoughts and feelings copied from Parents or parent figures are known
as
Select one:
a. Parent Ego State
b. Child Ego State
c. Transactional Analysis
d. Adult Ego State
Question 21
Complete
Flag question
Question text
Select one:

lOMoARcPSD|20565666
a. name of the organization
b. agenda
c. date
d. notice details
Question 22
Complete
Flag question
Question text
Select one:
b. Provide written communication so that your proposal is formally presented.
c. Be very conscious of time, rush to get started.
Question 23
Complete
Flag question

lOMoARcPSD|20565666
Question text
Select one:
a. members
b. directors
c. outsiders
Question 24
Complete
Flag question
Question text
Members of a society who value ____________are more concerned with their careers
than with the good of the firm.
Select one:
a. Formality
b. Informality
c. Collectivism
d. Individualism
Question 25
Complete

lOMoARcPSD|20565666
Flag question
Question text
Select one:
a. Expressed struggle
b. Independent parties
d. Perceived interference for outside parties
Question 26
Complete
Flag question
Question text
Select one:
a. Pali
b. Latin
c. Sanskrit
d. English
Question 27

lOMoARcPSD|20565666
Complete
Flag question
Question text
Select one:
a. Enhance your chances of being called for interview
b. Can make a good impression on Recruiters and HR Professionals
d. All of these
Question 28
Complete
Flag question
Question text
Select one:
b. All of these

lOMoARcPSD|20565666
Question 29
Complete
Flag question
Question text
Select one:
a. A win-win situation
b. Limited amount of resources and a short term
c. The long term
d. Varying amounts of resources
Question 30
Complete
Flag question
Question text
A cross training cultural training program might include which of the following?
Select one:
a. All of the above.
b. Communication techniques

lOMoARcPSD|20565666
c. Business etiquette
d. Negotiation styles
Select one:
a. two
b. six
c. seven
d. four
Question 2
Complete
Flag question
Question text
Select one:
a. Left aligned
b. Indented
c. top aligned
d. Right aligned
Question 3

lOMoARcPSD|20565666
Complete
Flag question
Question text
Select one:
a. Horizontal & upward
b. Written and Oral
c. Formal and Informal
d. Upward & Downward
Question 4
Complete
Flag question
Question text
Select one:
a. Relaxed
b. Cheerful
c. Frustrated

lOMoARcPSD|20565666
d. Ashamed
Question 5
Complete
Flag question
Question text
Select one:
a. silence
b. gestures
c. all the above
d. space
Question 6
Complete
Flag question
Question text
Select one:
a. Attention
b. Frankness

lOMoARcPSD|20565666
c. Clear perception
d. Fakeness
Question 7
Complete
Flag question
Question text
Select one:
a. attending
b. remembering
c. understanding
d. selecting
Question 8
Complete
Flag question
Question text
Select one:
a. Creating goodwill

lOMoARcPSD|20565666
b. All of these
c. Making enquiry
d. Selling product
Question 9
Complete
Flag question
Question text
Select one:
a. Can be oral or written
b. Only Written
c. Only Oral
d. Can be oral, written or silence
Question 10
Complete
Flag question
Question text
Select one:

lOMoARcPSD|20565666
a. 4
b. 1
c. 3
d. 2
Question 11
Complete
Flag question
Question text
Which listening barriers occurs when the coarse language of the speaker offends a
listener?
Select one:
a. Emotional
b. Being self absorbed
c. External
d. Physical
Question 12
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. facial expression
b. eye contact
c. All of these
d. gestures
Question 13
Complete
Flag question
Question text
Select one:
a. Who, What,When, Where,Will, how
b. Who, What,When, Where,Why, how
c. Whom, What, When, Where, Why, How
d. Whose, What,When, Where,Why, how
Question 14
Complete

lOMoARcPSD|20565666
Flag question
Question text
Select one:
a. gift of nature
b. habit
c. art
d. skill
Question 15
Complete
Flag question
Question text
Select one:
a. 10
b. 15
c. 2
d. 5
Question 16

lOMoARcPSD|20565666
Complete
Flag question
Question text
Good listeners concentrate on:
Select one:
a. the speakers every word
b. minor details
c. the speakers main thought
d. important words
Question 17
Complete
Flag question
Question text
As per the research, on LinkedIn you may have how many posts per day?
Select one:
a. 4
b. 2
c. 5

lOMoARcPSD|20565666
d. 1
Question 18
Complete
Flag question
Question text
A written statement that you prepare specially for a person or committee in order to give
them information about a particular matter, it is called a:
Select one:
a. Business letter
b. Circular
c. Notice
d. Memo
Question 19
Complete
Flag question
Question text
Select one:
a. Memo

lOMoARcPSD|20565666
b. Order
c. Notice
d. Email
Question 20
Complete
Flag question
Question text
The communication that is meant for all employees across various levels of business
units/department is called:
Select one:
b. Management Communication
d. Corporate Communication
Question 21
Complete
Flag question
Question text

lOMoARcPSD|20565666
Select one:
a. Subject line
b. Complimentary clos
c. Main Body
d. signature line
Question 22
Complete
Flag question
Question text
Select one:
a. arrogant
b. hurtful
c. relaxed
d. nervous
Question 23
Complete
Flag question

lOMoARcPSD|20565666
Question text
Select one:
a. 11
b. 10
c. 12
d. 3
Question 24
Complete
Flag question
Question text
Select one:
a. Reading
b. Speaking
c. Writing
d. Hearing
Question 25
Complete

lOMoARcPSD|20565666
Flag question
Question text
Select one:
a. tutured
b. spontaneous
c. deliberate
d. dramatic1
Question 26
Complete
Flag question
Question text
Select one:
b. Verbal
c. Verbal and tone of voice
d. Face to face
Question 27

lOMoARcPSD|20565666
Complete
Flag question
Question text
Select one:
a. Memoir
b. Memoi
c. None of these
d. memorare
Question 28
Complete
Flag question
Question text
Select one:
a. culture
b. height
c. none of these

lOMoARcPSD|20565666
d. age
Question 29
Complete
Flag question
Question text
Select one:
a. Upward communication
b. Parallel communication
c. Downward communication
d. Horizontal communication
Question 30
Complete
Flag question
Question text
Select one:
a. Lateral Communication
b. Horizontal Communication

lOMoARcPSD|20565666
c. Downward Communication
d. Upward Communication

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9/12/22, 6:57 PM Managerial Communication Question Answer MBA First Semester

Managerial Communication Question Answer 2021

the glossary is the list of

technical terms used in the report

social media audiences differ from those of traditional media because

which of these reports involves the checking of a piece of equipment

using communication skills effectively will help you to

In presentation the ideas can be presented in the order

In a group discussion we should be

Formal reports are not classified into

Reports include breakdown of machinery

A letter of application email message ideally should be addressed to

Whom it may concern

Unsolicited email advertising is known as

Which of these should be avoided in pre listening analysis

A __ report must contain rational information

As the definition of social media develops, what is one underlying element

The intersection btwn technology, social interaction and sharing information

Microsoft is the primary developer

Use of the various elements is free

All of the above

Listening in conversational interaction

Listening to structured talks

Which of the following will most likely be emphasized by an instrumental communicators

Use narrative style of presentation with anecdotes if the

Group is small and informal

Group is small and formal

Group is big ang knowledgeable

Group is large and informal

The following room create for dealing with touch violation

assuming the first touch violation is accidental

Including complete information about your references on a resume

Which statement is correct in case of presentation

Synchronise your speech and visuals

Rohan is sending a resume 2 and Advertising

I would appreciate an opportunity

Make sure you face them when you are talking

Definition of social media develops what is one underlined element

The interaction between Technology social interaction and sharing information

In block text format you do not ___ each paragraph

Participants know what is expected of them and can track

According to berne we cannot directly ego States but we can observe

A good business letter is simple and Straightforward without being

Which of these are vital for any organisation

Illustrators come naturally two individuals from all cultures

Form letters are also known as

Persuasive sales letters

Which of the following is not one of the reasons frequently

Assuming that others use similar reasonings processes

Which of these is not mentioned in progress report

Right choice of instruments

Achieving good cross cultural relations is hampered peoples perception

Meanings conveyed through body language

Which of these types of listening is followed by skill release Ness

Which of these is not a quality of good debator

Interrupting their opponent’s speech

Listening to structured talks

Which of the following most likely to be emphasized by an instrumental communication

The central appeal in a persuasive letter