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Unit 2 - MS

The document discusses a case study about a parcel delivery company called DZD. It includes questions about defining a job description, identifying levels of Maslow's hierarchy of needs, factors to consider when recruiting applicants, and advantages and disadvantages of being a private limited company. The final question discusses whether a service business should only employ part-time workers.

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Pratham Garodia
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73 views3 pages

Unit 2 - MS

The document discusses a case study about a parcel delivery company called DZD. It includes questions about defining a job description, identifying levels of Maslow's hierarchy of needs, factors to consider when recruiting applicants, and advantages and disadvantages of being a private limited company. The final question discusses whether a service business should only employ part-time workers.

Uploaded by

Pratham Garodia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Name: …………………………………… Grade: 9

Subject: Business Studies Topic: Unit 2- REVISION

Q 1) Read the case study given below and answer the questions based on it:

DZD is a large private limited company in parcel delivery business. Many of its employees work
part-time. DZD’s directors are planning to expand the business and must decide on a suitable
source of finance for 20 new vehicles. DZD will also recruit 60 new employees. The Human
Resources Director is preparing a job description for the new employees. She is considering
using Maslow’s hierarchy of needs to increase the motivation of DZD’s employees.

a Define the term job description.

Award 2 marks for a full definition. Award 1 marks for apartial definition.
Outlines the responsibilities and duties to be carried out bysomeone employed to do a specific job
[2] OR
A list of the key points about a job, job title, key duties,responsibilities, and accountabilities [2]
OR
A description of the tasks, role, and responsibilities of aparticular position [2] OR
What the job entails/explains the job with a list of suitablecontent [2]
Partial definition, e.g. What they must do in a job/list ofcontent [1]

b Identify two levels from Maslow’s hierarchy of needs.


Award 1 mark per level (max 2). Two from:
• Physiological/physical
• Safety/security
• Social/(love and) belonging
• Esteem
• Self-actualisation
Only award the first two responses given.
Do not award examples such as job security.
Do not award answers such as ‘psychological’ or ‘basicneeds’ as too vague.
…………
c Outline two factors DZD should consider when deciding which applicants to recruit.

Award 1 mark for identification of each relevantfactor (max 2).


Award 1 mark for each relevant reference to this business(max 2).

Points might include:


• Experience [k] of delivering parcels [app]
• Qualifications or relevant examples such as do they have a driving licence [k] to drive the (20)
vehicles [app]
• Skills or examples such as good at communication [k] aswill work in a large business [app]

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• Whether they match the requirements of business/job orexamples such as physical ability/know
the area [k] willing to work part-time [app]
• Whether they match the culture of the business [k]
• Performance during interview/testing [k]
• Age [K]
• References [K]
• Other appropriate responses should also be credited.

To use words from the stem as application, the referencemust be appropriate, (i.e. make sense)
in relation to the point being made.

The following words are likely to be appropriate for allresponses on this question:
• Delivery business or examples such as parcels
• 60 employees
• Large business
• (20) vehicles
• Part-time
• Planning to expand
• Maslow
• Human resource director
Other appropriate examples in context can be credited.

d Explain one advantage and one disadvantage to DZD of becoming a private limited company.

Award 1 mark for each relevant advantage/disadvantage(max 2). Award 1 mark for each relevant
reference to thisbusiness (max 2). Award 1 mark for each relevant explanation (max 2).

Points might include:


Advantages:
• Limited liability [k] so personal assets are not at risk ifthe business is not able to repay its debts/
only liablefor the amount invested [an]
• Separate legal identity [k] so the owners are not held responsible for the actions of the business
[an] which isnot true for a partnership [app]
• Able to raise finance by selling shares [k] to fund expansion [an] if the business decides it does
not wantto remain small [app]
• Continuity [k]
• Can choose who buys shares [k]

Disadvantages:
• More legal formalities [k] which takes time away fromother activities [an] in the parcel
delivery business [app]
• Separation of ownership and control [k] so the ownersmay not be involved /agree with
business decisions taken [an] as the directors may not listen to the family [app]
• Expensive/time consuming to change to this form ofbusiness organisation [k]
• Accounts must be made available [k]
• Dividends may/ be paid [k] reducing retained profit [an]

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To use words from the stem as application, the referencemust be appropriate, (i.e. make sense)
in relation to the point being made.

The following words are likely to be appropriate for allresponses on this question:
• Delivery business or examples such as parcels
• 60 employees
• Large business
• (20) vehicles
• Part-time
• Planning to expand
• Maslow
• Human resource director

e Do you think a service business should only employ part-time workers? Justify your answer.

Award up to 2 marks for identification of relevant points. Award up to 2 marks for relevant
development of points.Award up to 2 marks for justified decision as to whether a service business
should only employ part-time workers.

Points might include:

Part-time:
• When not working no need to pay wages [k] helping toreduce labour costs [an]
• Need to recruit/train more employees [k] taking moretime/money [an]
• Could allow the business to recruit wider range of skills[k]
• More flexible hours/less likely to take time off forappointments [k]
• Easier to extend worker hours at busy times [k] or [an]
• Some employees may not be willing/want part-time jobs
• [k] so may miss out on possible candidates if notoffered full-time option [an]

Full-time:
• Able to offer consistency of service [k] so could improvereputation/increase customers [an]
• Workers may be committed to business [k] which couldincrease the productivity of the business
[an]
• Easier to communicate/update [k]
• Less workers needed [k]

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