Tripp Lite Owners Manual 929188
Tripp Lite Owners Manual 929188
Tripp Lite Owners Manual 929188
SMART2200RM2U
SMART2200RM2UN
SMART3000RM2U
SMART3000RM2UN
SMART750RMXL2U
SMART750RMXL2UN
SMART1000RMXL2U
SMART1000RMX2UN
SMART1500RMXL2U
SMART1500RMXLN
SMART2200RMXL2U
SMART2200RMXLN
SMART3000RMXL2U
SMART3000RMXLN
BP48VRM2U BP72VRM2U
p/n: 614-40194
Revision 01
Safety Instructions
SAVE THESE INSTRUCTIONS. This manual contains important instructions that should be
followed during installation and maintenance of the UPS and batteries.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
This is a category C2 UPS product. In a residential environment, this product may cause radio
interference, in which case the user may be required to take additional measures.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause
undesired operation.
For questions regarding this FCC SDoC declaration, contact Eaton Corporation by telephone or
through the Internet.
Eaton reserves the right to change specifications without prior notice. Eaton is a registered trademark of Eaton. All other trademarks are
property of their respective companies.
©Copyright 2022 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the
express written approval of Eaton.
Special Symbols
The following are examples of symbols used on the product to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of
electric shock symbol.
Before maintenance, first shut down the UPS then disconnect the AC power
source, internal and external batteries then discharge capacitors by pressing the
ON button and wait 5 minutes.
Safety of Persons
• The system has its own power source (the battery). Consequently, the power outlets may be
energized ven if the systems is disconnected from the AC power source. Dangerous voltage
levels are resent within the system. It should be opened exclusively by qualified service
personnel.
• The system must be properly grounded at all times.
• The battery supplied with the system contains small amounts of toxic materials. To avoid
accidents, the directives listed below must be observed:
– Servicing of batteries should be performed or supervised by personnel knowledgeable about
batteries and the required precautions.
– When replacing batteries, replace with the same type and number of batteries or battery
packs.
– Do not dispose of batteries in a fire. The batteries may explode.
– Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very
high.
• Precautions must be taken for all handling:
– Wear rubber gloves and boots.
– Do not lay tools or metal parts on top of batteries.
– Disconnect charging source prior to connecting or disconnecting battery terminals.
– Determine if battery is inadvertently grounded. If inadvertently grounded, remove source
from ground. Contact with any part of a grounded battery can result in electrical shock. The
likelihood of such shock can be reduced if such grounds are removed during installation and
maintenance (applicable to equipment and remote battery supplies not having a grounded
supply circuit).
Product Safety
• To connect the UPS, instructions and operation described in the manual must be followed in the
indicated order.
• CAUTION - To reduce the risk of fire, the unit connects only to a circuit provided with 20 or 30
amperes maximum branch circuit overcurrent protection in accordance with the National Electric
Code, ANSI/NFPA 70 (US installations only).
• Check that the indications on the rating plate correspond to your AC powered system and to the
actual electrical consumption of all the equipment to be connected to the system.
• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall
be easily accessible
• Never install the system near liquids or in an excessively damp environment.
• Never let a foreign body penetrate inside the system.
• Never block the ventilation grates of the system.
• Never expose the system to direct sunlight or source of heat.
• If the system must be stored prior to installation, storage must be in a dry place.
• The admissible storage temperature range is -25ºC to +55ºC without batteries, 0°C to 40°C with
batteries.
• The system is not for use in a computer room AS DEFINED IN the standard for the Protection of
Information Technology Equipment, ANSI/NFPA 75 (US installations only).
Special Precautions
• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations.
• All handling operations will require at least two people (unpacking, lifting, installation in rack
system).
• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must
be energized for a period of 24 hours, at least once every 6 months (for a normal storage
temperature less than 25°C). This charges the battery, thus avoiding possible irreversible
damage.
• During the replacement of the Battery Module, it is imperative to use the same type and number
of element as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety. If there are any questions, don’t hesitate to contact your local Eaton
representative.
• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.
There are NO USER SERVICEABLE PARTS inside the UPS.
• For potential safety issue on defective UPS : DISCONNECT INTERNAL BATTERY for storage and
transportation.
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 Environmental protection ............................................................................................................................. 2
1.2 Benefits.................................................................................................................................................... 3
1.3 Special Precautions ..................................................................................................................................... 3
2 Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.1 Standard installation .................................................................................................................................... 5
2.2 Rear panel................................................................................................................................................. 6
2.3 Optional accessories ................................................................................................................................... 7
3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.1 Inspecting the equipment............................................................................................................................. 9
3.2 Recommended Positions ........................................................................................................................... 10
3.3 Connecting the Internal Battery ................................................................................................................... 13
3.4 EBM Connection ...................................................................................................................................... 13
3.5 UPS connection ....................................................................................................................................... 15
3.6 Connection with a FlexPDU (Power Distribution Unit) optional module ................................................................. 16
3.7 Connection with a HotSwap MBP (Maintenance ByPass) optional module ............................................................ 16
3.7.1 UPS Start-Up with the HotSwap MBP Module .......................................................................................... 17
3.7.2 HotSwap MBP module test .................................................................................................................. 17
5 Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.1 Start-up and normal operation ..................................................................................................................... 31
5.2 Starting the UPS on battery......................................................................................................................... 31
5.3 UPS shutdown ........................................................................................................................................ 31
5.4 Operating modes...................................................................................................................................... 32
5.5 Return of AC input power .......................................................................................................................... 32
5.6 Configuring Battery Settings ...................................................................................................................... 32
5.7 Retrieving the event and fault log ................................................................................................................ 33
6 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.1 Equipment Care ....................................................................................................................................... 35
7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
7.1 Typical Alarms and Faults .......................................................................................................................... 39
7.2 Detail Alarm or Fault Code .......................................................................................................................... 40
7.3 Silencing the Alarm .................................................................................................................................. 41
7.4 Service and Support ................................................................................................................................. 41
9 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Table 1. .................................................................................................................................................... 2
Table 2. Installation Formats.......................................................................................................................... 5
Table 3. Weights and Dimensions .................................................................................................................. 5
Table 4. SmartPro Model – Rear Panel Details................................................................................................... 6
Table 5. Smart Pro Optional Accessories.......................................................................................................... 7
Table 6. Package content.............................................................................................................................. 9
Table 7. Internal Battery Connection Steps ..................................................................................................... 13
Table 8. Tower EBM Installation Steps .......................................................................................................... 14
Table 9. Rack EBM Installation Steps ............................................................................................................ 14
Table 10. Power Supply Connection Steps ....................................................................................................... 15
Table 11. FlexPDU Connection Steps.............................................................................................................. 16
Table 12. HotSwap MBP Connection Steps...................................................................................................... 16
Table 13. HotSwap MBP Module Operation ..................................................................................................... 16
Table 14. Control Panel Details ...................................................................................................................... 19
Table 15. LED Indicator Details ...................................................................................................................... 19
Table 16. LCD Screen – Display Details ........................................................................................................... 20
Table 17. System Operational Status Details .................................................................................................... 21
Table 18. Menu Map for Display Functions ...................................................................................................... 22
Table 19. User Settings................................................................................................................................ 24
Table 20. RS232/USB Communication Port Connection Steps.............................................................................. 26
Table 21. RS232 Communication Port Contact Details ........................................................................................ 26
Table 22. Communication Card Installation Steps .............................................................................................. 26
Table 23. Programmable Signal Input Details .................................................................................................... 27
Table 24. RPO Connections Detail.................................................................................................................. 28
Table 25. Programmable Signal Outputs Details ................................................................................................ 30
Table 26. Alarm Conditions ........................................................................................................................... 39
Table 27. Alarm Codes................................................................................................................................. 40
Table 28. Alarm Fault Codes ......................................................................................................................... 40
Thank you for selecting an Eaton Tripp Lite Series SmartPro product to protect your electrical equipment.
The Eaton Tripp Lite Series SmartPro range has been designed with the utmost care. We recommend that you
take the time to read this advanced user guide to take full advantage of the many features of your UPS
(Uninterruptible Power System).
Before installing your Eaton Tripp Lite Series SmartPro, please read the information and safety instructions
provided.
Follow the instructions in the quick start guide and if necessary, refer to this advance user guide.
To discover the entire range of Eaton Tripp Lite Series products, we invite you to visit our web site at tripplite.
com or contact your Eaton Tripp Lite Series local representative.
NOTE This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This equipment is not intended for use in residential environments and may not provide adequate protection to
radio reception in such environments.
This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in
which case the user may be required to take additional measures.
UPS employing batteries with min. V-2 case are intended for use in computer room as defined in the standard
for the Protection of Information Technology Equipment, ANSI/NFPA 75.
UPS employing batteries with HB case are intended not for use in a computer room as defined in the standard
for the Protection of Information Technology Equipment, ANSI/NFPA 75.
Supplier's Declaration of Conformity of Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired
operation. For questions regarding this FCC SDoC declaration, contact Eaton Corporation by telephone or
through the Internet.
This UPS can be used in IT/TT/TN power system. This UPS complies with the IP20 protection type. Protective
class I.
Output short-circuit current max RMS & delay time: 90A/80ms; The max peak value: 140A.
For 3K LV models, the upstream circuit breaker of UPS for installation must committee the disconnection time
in 0.4s according to requirement of IEC 60364-4-41:2005 Table 41.1.
Substances
This product does not contain CFC and HCFC. This product does not contain asbestos. This product is
compliant with regulations on the restriction of the use of substances in electrical and electronic equipment.
Packaging
To improve waste treatment and facilitate recycling, separate the various packing components.
• Packing materials are recyclable and bear the appropriate identification symbol.
Table 1.
Materials Abbreviations Number in the symbols
Polypropylene PP 05
Polystyrene PS 06
End of life
Eaton Tripp Lite Series will process products at the end of their service life in compliance with local regulations.
Eaton Tripp Lite Series works with companies in charge of collecting and eliminating our products at the end of
their service life.
Product
The product is made up of recyclable materials. Dismantling and destruction must take place in compliance
with all local regulations concerning waste. At the end of its service life, the product must be transported to a
processing center for electrical and electronic waste. tripplite.com/support/recycling-program/
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries. The battery may be removed to comply with regulations and in view of correct disposal.
1.2 Benefits
The Eaton Tripp Lite Series SmartPro uninterruptible power system (UPS) protects your sensitive electronic
equipment from the most common power problems, including power outages, voltage sags, impulsive
transients, line noise, and long-term under and over voltage conditions, frequency variations, switching
transients, and harmonic distortion.
Power outages can occur when you least expect it and power quality can be erratic. These power problems
have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware - causing
hours of lost productivity and expensive repairs.
With the Eaton Tripp Lite Series SmartPro, you can safely eliminate the effects of power disturbances and
guard the integrity of your equipment. Providing outstanding performance and reliability, the Eaton Tripp Lite
Series SmartPro’s unique benefits include:
• Standard communication options: one RS-232 communication port, one USB communication port, relay
output contacts.
• Optional connectivity cards with enhanced communication capabilities.
• Extended runtime with up to four Extended Battery Modules (EBMs) per UPS.
• Remote on/off (ROO) and remote power off (RPO).
• Backed by worldwide agency approvals.
BP48VRM2U - BP72VRM2U
! IMPORTANT
Check the battery recharge date on the shipping carton label. If the date has passed and the batteries were
never recharged, do not use the UPS. Contact your service representative.
If you ordered other UPS accessories, refer to specific user manuals to check the tower installation
with the UPS.
If installing additional EBM, place them next to the UPS in their final location.
Follow steps 1 to 5 to adjust the orientation of the LCD panel and of the logo.
The optional CBLADAPT48 or CBLADAPT72 cables are forbidden with Eaton Tripp Lite Series SmartPro models
installed in the US or Canada.
1. Attach the UPS and the EBMs to each other using the supplied
mounting plate. Up to 4 EBMs may be connected to the UPS.
2. Connect the EBMs power cable and the attached battery detection
cable as shown in the picture.
3. Verify that the EBM connections are tight and that adequate bend
radius and strain relief exist for each cable.
Check that the indications on the name plate located on the back of the UPS correspond to the AC-power
source and the true electrical consumption of the total load.
1. Connect the input socket (48) on the HotSwap MBP module to the
AC power source.
2. Connect the UPS input power cord (13) to the receptacle "UPS
Input" (47) of the HotSwap MBP module.
3. Connect the "UPS Output" cable (46) of the HotSwap MBP module
to the outlet (3) of the UPS .
4. Connect the equipment to the outlets (42) on the HotSwap MBP
module.
These outlets differ, depending on the version of the HotSwap
MBP module.
The HotSwap MBP module has a rotary switch (45) with two positions:
Normal : the load is supplied by the UPS, LED (43) is on.
Bypass : the load is supplied directly by the AC power source. LED (44)
is on. Load is not protected.
2. Start the UPS by pressing the button on the UPS control panel. LED (43) "UPS ON - OK to switch" on
the HotSwap MBP module goes ON (otherwise, there is a connection error between the HotSwap MBP
module and the UPS).
3. Set switch (45) to Normal position. The red LED on the HotSwap MBP module goes OFF.
If fault or alarm appears, the first line of LCD will cycle between fault/alarm message and UPS mode, see
troubleshooting page for additional information.
NORMAL MODE
LOAD:35% 1050W
The following table describes the status information provided by the UPS :
Some fault has happened to the UPS. See troubleshooting page for additional
Fault Mode
Action may be needed. information.
NO
ROO
REMOTE ON/OFF RPO NO
BLD.ALARM
SHUTDOWN CMD
NO
ROO
REMOTE PWR OFF RPO NO
BLD.ALARM
COM SETTING SHUTDOWN CMD
NO
ROO
INPUT DB9-4 RPO NO
BLD.ALARM
SHUTDOWN CMD
ON BATTERY
OUTPUT RELAY LOW BATTERY BATTERY FAULT
BATTERY FAULT
UPS OK
LOAD PROTECTED
LOAD POWERED
GENERAL ALARM
OVRLOAD PREALARM
BAT DISCONN
ON BATTERY
LOW BATTERY
BATTERY FAULT
UPS OK
OUTPUT DB9-1 LOAD PROTECTED LOW BATTERY
LOAD POWERED
GENERAL ALARM
OVRLOAD PREALARM
BAT DISCONN
ON BATTERY
LOW BATTERY
BATTERY FAULT
UPS OK
COM SETTING (cont’d) OUTPUT DB9-7 LOAD PROTECTED UPS OK
LOAD POWERED
GENERAL ALARM
OVRLOAD PREALARM
BAT DISCONN
ON BATTERY
LOW BATTERY
BATTERY FAULT
UPS OK
OUTPUT DB9-8 LOAD PROTECTED ON BATTERY
LOAD POWERED
GENERAL ALARM
OVRLOAD PREALARM
BAT DISCONN
The UPS can now communicate with Eaton Tripp Lite Series
power management software.
You can improve the remote monitoring and power management of
the UPS by adding a communication card compatible with the
SmartPro product (see Table 22).
Function Description
RPO Remote Power off (RPO) is used to shutdown the UPS remotely.
Function Description
Shutdown commands Active input turns UPS output (or outlet groups) off after a user
defined shutdown delay but keeps on charging batteries
according to a selected charging scheme; inactive input does
not abort shutdown countdown. Depending on the "Restart"
parameter (see Settings > Comm Settings > Shutdown
commands) the unit may startup automatically.
Signal inputs have no function by default; please choose a function through the LCD (Settings > Com settings
> Input signals).
See below 2 examples of configuration with RPO terminal used as RPO function and ROO terminal use as
ROO function:
The RPO circuit is a safety extra low voltage (SELV) circuit. This circuit must be separated from any hazardous
voltage circuits by reinforced insulation.
• The RPO must not be connected to any utility connected circuits. Reinforced insulation to the utility is
required. The RPO switch must be a dedicated latching-type switch not tied into any other circuit. The RPO
signal must remain active for at least 250 ms for proper operation.
• To ensure the UPS stops supplying power to the load during any mode of operation, the input power must
be disconnected from the UPS when the Remote Power Off function is activated.
The ROO function is only active after the first use of the "Remote OFF" function.
ROO Comments
Connector type Terminal, 14 AWG Maximum wires
4. Plug the RPO connector into the back of the UPS and fix the screws.
5. Connect and restart the UPS according to the previously described procedures.
6. Activate the external remote shut down contact to test the function
Always test the RPO function before applying your critical load to avoid accidental load loss.
Low battery (Low Bat) DB9-Pin 1 UPS is in battery mode and has reached
the low battery alarm threshold
4.8 Cybersecurity
Eaton is committed to minimizing the Cybersecurity risk in its products and employs cybersecurity best
practices and the latest cybersecurity technologies in its products and solutions, making them more secure,
reliable and competitive for our customers. Eaton also offers Cybersecurity Best Practices whitepapers to its
customers, referenced at www.eaton.com/cybersecurity.
Check that the indications on the name plate located on the back of the UPS meets to the AC power source
and the true electrical consumption of the total load.
Battery charge
The UPS charges the battery as soon as it is connected to the AC outlet, whether the ON/OFF button is
pressed or not. It is recommended that the UPS be permanently connected to the AC power supply to ensure
the best possible autonomy.
3. Press the button on the UPS front panel for at least two seconds.
4. Check the UPS front panel display for active alarms or notices. Resolve any active alarms before
continuing; if the indicator is on, do not proceed until all alarms are clear (see ). Check the UPS status
from the front panel to view the active alarms. Correct the alarms and restart if necessary.
5. Verify that the indicator illuminates solid, indicating that the UPS is operating normally and any loads
are powered and protected. The UPS should be in Normal mode.
Battery start can be disabled. See the "Cold start" setting in Table 18.
To start the UPS on battery:
1. When the UPS is disconnected from the AC power source, press the button on the UPS front panel.
The UPS transfers from Standby mode to Battery mode. The indicator illuminates solid.
The UPS supplies power to your equipment.
2. Check the UPS front panel display for active alarms or notices besides the "Battery mode" and related
notifications that indicates missing utility power. Resolve any active alarms before continuing. See .
Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if
necessary.
The UPS starts to beep and shows a status of "SHUTTING DOWN...". The UPS then transfers to Standby mode.
Normal mode
When the green sinewave symbol is illuminated, the UPS is providing protected AC power output. The UPS
monitors and charges the batteries as needed and provides power protection to your equipment.
Battery mode
When the UPS is operating during a power outage, the alarm beeps once every ten seconds and the indicator
illuminates solid. The necessary energy is provided by the battery.
When the utility power returns, the UPS transfers to Normal mode operation while the battery recharges. If
battery capacity becomes low while in Battery mode, the audible alarm beeps once every three seconds.
This warning is approximate, and the actual time to shutdown may vary significantly; gracefully shutdown all
applications on connected equipment due to imminent UPS shutdown.
When utility power is restored after the UPS shuts down, the UPS automatically restarts.
Low-battery warning
The batteries are rated for a 3-5 year service life. The length of service life varies, depending on the frequency
of usage and ambient temperature (life divided by 2 each 10 °C above 25 °C).
If the UPS requires any type of transportation, verify that the UPS is turned off.
Batteries used beyond expected service life will often have severely reduced runtimes. Replace batteries at
least every 4 years to keep units running at peak performance.
Batteries runtime will be reduced at low temperature (below 10 °C).
After 4 years of operation you should take proactive steps to ensure you replace your batteries for optimal
operation and reliability.
Contact your service representative to order new batteries.
Battery recommended replacement reference can be accessed through the LCD.
For battery replacement, follow Eaton Tripp Lite Series instructions provided on www.eaton.com/UPSservices.
Batteries can be replaced easily without turning off the UPS or disconnecting the load.
1 - Pull off the front panel by pressing the tabs on both sides.
2 - Disconnect the battery pack by separating the connectors (never pull on the
wires).
3 - Remove the metal protection cover in front of the battery (three screws).
4 - Pull the plastic tab to remove the battery pack and replace it.
Take care not to reverse the polarity + (red) and - (black) when connecting the batteries as this will destroy the
device.
The HotSwap MBP module makes it possible to service or even replace the UPS
without affecting the connected loads (HotSwap function).
Maintenance
1. Set switch (45) to Bypass position. The red LED on the HotSwap MBP module
goes ON, indicating that the load is supplied directly with AC input source
power.
2. Stop the UPS by pressing the button on the UPS control panel. LED (43)
"UPS ON - OK to switch" goes OFF, the UPS can now be disconnected and
replaced.
1. Check that the UPS is correctly connected to the HotSwap MBP module.
2. Start the UPS by pressing the button on the UPS control panel. LED (43)
"UPS ON - OK to switch" on the HotSwap MBP module goes ON (otherwise,
there is a connection error between the HotSwap MBP module and the UPS).
3. Set switch (45) to Normal position. The red LED on the HotSwap MBP module
goes OFF.
Do not dispose the battery or batteries in a fire. Batteries may explode. Proper disposal of batteries is
required. Refer to your local codes for disposal requirements.
Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes.
It may be toxic. Do not discard the UPS or the UPS batteries in the trash. This product contains sealed,
lead acid batteries and must be disposed of properly. For more information, contact your local
recycling/reuse or hazardous waste center.
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal,
contact your local recycling/reuse or hazardous waste center.
The Eaton Tripp Lite Series SmartPro is designed for reliable, autonomous operation while providing you with
notifications and alerts whenever a potential operational or performance issue occurs. is designed for durable,
automatic operation and alerts you whenever potential operating problem may occur.
Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are
preventive alarms intended to alert the user.
• Events are silent status information that are recorded into the Event log. Example = "AC NOT PRESENT".
• Alarms are recorded into the Event log and displayed on the LCD status screen. Some alarms may be
announced by a beep every 3 seconds. Example = "BATTERY LOW".
• Faults are announced by a continuous beep and red LED, recorded into the EVENT log and displayed on
the LCD with a specific message box or Fault code. Example = "OVER LOAD!" or "FAULT #007".
Use the following troubleshooting chart to determine the UPS alarm condition.
1. Press any button on the front panel display to activate the menu options.
#107 INPUT BAD WIRING Site wiring fault that can come of
Phase neutral inversion on single
phase UPS
country / region.
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must
appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper
packaging are not covered under warranty. A replacement or repair unit will be shipped freight prepaid for all
warrantied units.
For critical applications, immediate replacement may be available. Call the Help Desk for the dealer or
distributor nearest you.
For US and Canada you can contact post-sales service support at: 1-(800)-356-5737.
TRIPP LITE SERIES SMARTPRO 2200 RT2U SMART2200RM2U 1950W/1950VA Rack / Tower
TRIPP LITE SMARTPRO 2200 RT2U SMART2200RM2UN
NETPACK
TRIPP LITE SERIES SMARTPRO 3000 RT2U SMART3000RM2U 3000W/3000VA Rack / Tower
TRIPP LITE SMARTPRO 3000 RT2U SMART3000RM2UN
NETPACK
TRIPP LITE SMARTPRO 750 RTXL2U SMART750RMXL2U 750W/750VA Rack / Tower
TRIPP LITE SMARTPRO 750 RTXL2U SMART750RMXL2UN
NETPACK
TRIPP LITE SMARTPRO 1000 RTXL2U TRIPP SMART1000RMXL2U 1000W/1000VA Rack / Tower
LITE SMARTPRO 1000 RTXL2U SMART1000RMX2UN
NETPACK
TRIPP LITE SMARTPRO 1500 RTXL2U SMART1500RMXL2U 1440W/1440VA Rack / Tower
TRIPP LITE SMARTPRO 1500 RTXL2U SMART1500RMXLN
NETPACK
Catalog Number Default input (Voltage/ Input nominal voltages Input voltage window
Current)
SMART750RMXL2U
SMART750RMXL2UN
120V/12A
SMART1000RMXL2U
SMART1000RMX2UN
SMART1500RMXL2U
120V/12A
SMART1500RMXLN
SMART2200RM2U 80-151V
100-125V
SMART2200RM2UN adjustable to 70-153V
120V/16A
SMART2200RMXL2U
SMART2200RMXLN
SMART3000RM2U
SMART3000RM2UN
120V/24A
SMART3000RMXL2U
SMART3000RMXLN
SMART750RMXL2U
SMART750RMXL2UN
(4) 5-15R Primary
SMART1000RMXL2U
(2) 5-15R Group1
SMART1000RMX2UN
(2) 5-15R Group2
SMART1500RMXL2U
SMART1500RMXLN
8.8 Battery
Type Sealed, maintenance-free, valve-regulated, lead-acid, with minimum 3-5 year float
service life at 25°C (77°F).
IEC/EN 62040-1:2008+A1:2013
EN IEC 62040-2: 2018
IEC 62040-2: 2016
FCC CFR Title 47, Part 15, Subpart B
Standards
IEC/EN 62040-3
IEC 62040-1:2017
UL1778 5th edition
CSA 22.2
EN IEC 62040-2: 2018 C2
EN 62040-2: 2006 C2
IEC 62040-2: 2016 C2
EMC (Emissions) EN 55011:Class A
CISPR11 Class A
CISPR32 Class A
FCC part 15 Class A
Up to 3,000 meters (9,843 ft) above sea level, no derating for 40°c (104°F) room
Operating altitude
temperature
Backup time Time during which the load can be supplied by the UPS operating on battery power.
Low-battery warning This is a battery-voltage level indicating that battery power is low and that the user must
take action before the UPS shuts down.
Load Devices or equipment connected to the UPS output.
Normal mode The normal UPS operating mode in which the AC source supplies the UPS which, in turn,
provides AC power to the connected loads.
OVL Overload. When the load exceeds 100% of the maximum load of the UPS.
Relay contacts Contacts supplying information to the user in the form of signals.
AVR The Automatic Voltage Regulation maintains a constant voltage level for electrical
equipment loads when the voltage falls outside the voltage tolerance range.
Bypass AC source Source supplying the bypass line. The equipment can be transferred to the by-pass line if an
overload occurs on the UPS output, for maintenance or in the event of a malfunction.