Cisco 7100 Series VPN Router Documentation

Your product shipped with a minimal set of printed documentation, as well as a Documentation
CD-ROM. The CD-ROM contains product documentation (user guides, configuration manuals, and so
forth), which you can access and print out.
You can access the URLs listed for each document on the Documentation CD-ROM and online at
www.cisco.com, or you order printed copies by following the instructions in “Ordering Documentation”.

Cisco 7100 Series VPN Router Documentation

• Cisco 7100 Series VPN Router Documentation—DOC-7814391=
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/products_product_index09186a00800fa
142.html
• Cisco 7100 Series VPN Quick Start Guide—DOC-786343=
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/products_quick_start09186a00800a8557
.html
• Cisco 7100 Series VPN Router Installation and Configuration Guide—DOC-786341=
http://www.cisco.com/univercd/cc/td/doc/product/core/7100/hwicg/http://www.cisco.com/en/US/p
roducts/hw/vpndevc/ps333/products_installation_and_configuration_guide_book09186a008007cb
e6.html
• Cisco 7100 Series VPN Router Regulatory Compliance and Safety Information—DOC-786345=
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/products_regulatory_approvals_and_co
mpliance09186a0080119622.html

FRU Documentation for the Cisco 7100 Series VPN Routers

• For Cisco 7100 series VPN router field replaceable units (FRUs):
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/prod_installation_guides_list.html
• Gigabit Interface Converter Installation Instructions—DOC-7810901=
http://www.cisco.com/en/US/products/hw/routers/ps359/prod_installation_guide09186a00800c1a1
b.html

Corporate Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

Copyright © 2004. Cisco Systems, Inc. All rights reserved.

 Cisco 7100 Series VPN Router Documentation

• Installing the Flash Disk—OL-6452-01

http://www.cisco.com/univercd/cc/td/doc/product/core/7200vx/72vxfru/6452fd.htm

Cisco 7100 Series VPN Router Port and Service Adapters and Service Modules
• For Cisco 7100 series VPN router service adapters and modules:
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/products_relevant_interfaces_and_modu
les.html
• Integrated Services Adapter and Integrated Services Module Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2957/products_module_installation_guide_b
ook09186a008007dc9d.html
• Cisco VPN Accelerator Module (VPN) Installation and Configuration Guide
http://www.cisco.com/en/US/products/hw/routers/ps341/products_module_installation_guide_cha
pter09186a008007c96e.html
• PA-A1 ATM Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_installation_guide_book0918
6a008007e46d.html
• PA-A3 Enhanced ATM Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007dc68.html
• PA-FE 100BaseT Fast Ethernet Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007ce96.html
• PA-2FE-TX and PA-2FE-FX 2-Port Fast Ethernet Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007dccd.html
• PA-GE Gigabit Ethernet Port Adapter Installation and Configuration Guide
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007e341.html
• PA-H HSSI Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_installation_and_configuratio
n_guide_book09186a00800f6cb0.html
• PA-MC-2E1/8E1 PRI Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007daa4.html
• Multichannel DS1/PRI Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007dda4.html
• PA-E3 Serial Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007dd08.html
• PA-4E Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008010927d.html

Cisco 7100 Series VPN Router Documentation

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 Cisco 7100 Series VPN Router Documentation

• PA-T3 Serial Port Adapter Installation and Configuration

http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007cac9.html
• PA-4T+ Synchronous Serial Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007d06e.html
• PA-8T-232 Synchronous Serial Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007cdf7.html
• PA-8T-V35 Synchronous Serial Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007de50.html
• PA-8T-X21 Synchronous Serial Port Adapter Installation and Configuration
http://www.cisco.com/en/US/products/hw/modules/ps2033/products_module_installation_guide_b
ook09186a008007dde5.html

Related Cisco 7100 Series VPN Router Documentation

• For FIPS 140 Security documentation online:
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/prod_technical_reference09186a008010
bc18.html
• For the VPN Device Manager documentation online:
http://www.cisco.com/en/US/products/sw/cscowork/ps2322/products_release_and_installation_not
es_list.html

Cisco IOS Software Configuration Documentation

• For Cisco IOS software online:
http://www.cisco.com/en/US/products/sw/iosswrel/index.html
• For sample configurations, see the Cisco IOS Enterprise VPN Configuration Guide online:
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/products_configuration_guide_book091
86a008007dcb2.html

Cisco 7100 Series VPN Router Troubleshooting Information

• For Cisco 7100 series router troubleshooting information online:
http://www.cisco.com/en/US/products/hw/vpndevc/ps333/prod_tech_notes_list.html

Cisco 7100 Series VPN Router Documentation

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 Other Useful Links

Other Useful Links

• Registered Cisco Direct users can access the following websites:
– Tools, Maintenance, and Troubleshooting Tips for Cisco IOS Software for Cisco IOS
Release 12.2:
http://www.cisco.com/en/US/products/sw/iosswrel/ps1835/prod_troubleshooting_technique09
186a00800f9050.html
– Tools, Maintenance, and Troubleshooting Tips for Cisco IOS Software for Cisco IOS
Release 12.1:
http://www.cisco.com/en/US/products/sw/iosswrel/ps1831/prod_troubleshooting_technique09
186a0080107cc7.html
– Tools, Maintenance, and Troubleshooting Tips for Cisco IOS Software for Cisco IOS
Release 12.0:
http://www.cisco.com/en/US/products/sw/iosswrel/ps1828/prod_troubleshooting_technique09
186a008010929b.html
– Bug Toolkit:
http://www.cisco.com/en/US/partner/products/hw/routers/ps341/prod_bug_toolkit.html
– Bug Navigator:
http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
– Feature Navigator:
http://www.cisco.com/en/US/partner/products/prod_feature_navigator_for_cisco_IOS_tool_la
unch.html
– Output Interpreter:
https://www.cisco.com/cgi-bin/Support/OutputInterpreter/home.pl
– Cisco IOS Error Message Decoder:
http://www.cisco.com/cgi-bin/Support/Errordecoder/home.pl
– Cisco Dynamic Configuration Tool:
http://www.cisco.com/en/US/ordering/or13/or8/ordering_ordering_help_dynamic_configurati
on_tool_launch.html
– MIB Locator:
http://tools.cisco.com/ITDIT/MIBS/servlet/index
• Additional tools include:
– Tools Index:
http://www.cisco.com/en/US/partner/products/prod_tools_index.html
– Cisco IOS Software Selector Tool:
http://tools.cisco.com/ITDIT/ISTMAIN/servlet/index

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 Obtaining Documentation

Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several
ways to obtain technical assistance and other technical resources. These sections explain how to obtain
technical information from Cisco Systems.

Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml

Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
• Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from
the Ordering tool:
http://www.cisco.com/en/US/partner/ordering/index.shtml
• Nonregistered Cisco.com users can order documentation through a local account representative by
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in
North America, by calling 800 553-NETS (6387).

Documentation Feedback
You can send comments about technical documentation to [email protected].
You can submit comments by using the response card (if present) behind the front cover of your
document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.

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 Obtaining Technical Assistance

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco
Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical
Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical
Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service
contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and
resolving technical issues with Cisco products and technologies. The website is available 24 hours a day,
365 days a year at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password.
If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3
and S4 service requests are those in which your network is minimally impaired or for which you require
product information.) After you describe your situation, the TAC Service Request Tool automatically
provides recommended solutions. If your issue is not resolved using the recommended resources, your
service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at
this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone.
(S1 or S2 service requests are those in which your production network is down or severely degraded.)
Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business
operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity
definitions.
Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You
and Cisco will commit all necessary resources around the clock to resolve the situation.

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 Obtaining Additional Publications and Information

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your

business operation are negatively affected by inadequate performance of Cisco products. You and Cisco
will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations
remain functional. You and Cisco will commit resources during normal business hours to restore service
to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or
configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online
and printed sources.
• Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit
Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
• The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as
ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://cisco.com/univercd/cc/td/doc/pcat/
• Cisco Press publishes a wide range of general networking, training and certification titles. Both new
and experienced users will benefit from these publications. For current Cisco Press titles and other
information, go to Cisco Press at this URL:
http://www.ciscopress.com
• Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and
networking investments. Each quarter, Packet delivers coverage of the latest industry trends,
technology breakthroughs, and Cisco products and solutions, as well as network deployment and
troubleshooting tips, configuration examples, customer case studies, certification and training
information, and links to scores of in-depth online resources. You can access Packet magazine at this
URL:
http://www.cisco.com/packet
• iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies
learn how they can use technology to increase revenue, streamline their business, and expand
services. The publication identifies the challenges facing these companies and the technologies to
help solve them, using real-world case studies and business strategies to help readers make sound
technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
• Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering
professionals involved in designing, developing, and operating public and private internets and
intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
• World-class networking training is available from Cisco. You can view current offerings at
this URL:
http://www.cisco.com/en/US/learning/index.html

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 Obtaining Additional Publications and Information

This document is to be used in conjunction with the appropriate documentation that shipped with your router.

CCSP, the Cisco Square Bridge logo, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play
and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified
Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver,
EtherChannel, EtherFast, EtherSwitch, Fast Step, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard,
LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX,
Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered
trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship betwee
Cisco and any other company. (0406R)

Copyright © 2004 Cisco Systems, Inc.

All rights reserved

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