This document provides instructions for updating the firmware on Epson TM-T88VI printers from version 40.01 or below to version 40.02. The update addresses a security vulnerability and involves downloading an update file, verifying the current version, running an executable file to initiate the update process, and confirming the update was successfully installed. The process takes around 10 minutes and requires an internet-connected Windows PC on the same network as the printer. Restarting the printer or losing power during the update could damage the unit.
This document provides instructions for updating the firmware on Epson TM-T88VI printers from version 40.01 or below to version 40.02. The update addresses a security vulnerability and involves downloading an update file, verifying the current version, running an executable file to initiate the update process, and confirming the update was successfully installed. The process takes around 10 minutes and requires an internet-connected Windows PC on the same network as the printer. Restarting the printer or losing power during the update could damage the unit.
This document provides instructions for updating the firmware on Epson TM-T88VI printers from version 40.01 or below to version 40.02. The update addresses a security vulnerability and involves downloading an update file, verifying the current version, running an executable file to initiate the update process, and confirming the update was successfully installed. The process takes around 10 minutes and requires an internet-connected Windows PC on the same network as the printer. Restarting the printer or losing power during the update could damage the unit.
This document provides instructions for updating the firmware on Epson TM-T88VI printers from version 40.01 or below to version 40.02. The update addresses a security vulnerability and involves downloading an update file, verifying the current version, running an executable file to initiate the update process, and confirming the update was successfully installed. The process takes around 10 minutes and requires an internet-connected Windows PC on the same network as the printer. Restarting the printer or losing power during the update could damage the unit.
Epson has learned of a firmware vulnerability (CVE-2017-6443) impacting certain Epson
Ethernet and wireless POS products, including Epson POS printers and interface cards used in those printers. The vulnerability may compromise the security of printer web browsers.
Please note: updating the firmware, will not change the functionality of the product.
THESE INSTRUCTIONS APPLY TO THE FOLLOWING SKU’S
T88VI (All Models)
With Soft Versions 40.01 and below. Instructions for checking your firmware version are located below.
IMPORTANT NOTES
- Do not turn off the printer or computer while the update is in progress. This may result in damage to your unit. - Before performing the update, carefully review the instructions below. - Please check your current firmware version to verify if your device needs this update. - In case of connectivity problems, you may need to disable your firewall and antivirus software.
FIRMWARE VERIFICATION
In order to determine the current firmware version, you will need to print a printer self-test sheet using the procedure described below.
1. Power off the printer.
2. Press and hold the Feed button, while at the same time turning on the printer. Release the Feed button when the self-test sheet starts printing. 3. Verify the “Printer Firmware Version” on the status sheet (highlighted in red below):
Procedure for Updating TM-T88VI Firmware to v40.02 1
4. If the “Printer Firmware Version” is 40.01 or below, the update needs to be installed. 5. If the version is 40.02 or later, this update is not needed.
Ensure your PC is connected to the same network as the printer that will be updated. The printer should be set to DHCP, however in some cases it might revert to the default settings of IP: 192.168.192.168 and Subnet Mask: 255.255.255.0. If this is the case, set the network settings of the PC to communicate with the above IP address (i.e. IP: 192.168.192.167, Subnet Mask: 255.255.255.0). Procedure for Updating TM-T88VI Firmware to v40.02 2 UPDATE PROCEDURE
1. Extract the “TM-T88VI_Firmware_Updater_Ver.40.02.exe” to a folder of your choice.
When extracting is completed, verify that the following file is present inside the folder: - “TM-T88VI_Firmware_Updater_Ver.40.02.exe”
Note: by default, the instructions will extract to: <System Drive>\Epson Firmware Update (example: C:\Epson Firmware Update)
2. Double-click the “TM-T88VI_Firmware_Updater_Ver.40.02.exe” file.
3. Depending on your computer configuration, the following window may appear (Fig.1). Select “Yes” as highlighted in red below.
Fig. 1
4. A License Agreement window will appear (Fig. 2). Carefully review the License Agreement and select “I accept the terms in the license agreement”, then click “Next” as highlighted in red below.
Fig. 2
5. In the next window (Fig.3), review the information and click “Next” (highlighted in red below) when ready.
Procedure for Updating TM-T88VI Firmware to v40.02 3
Fig. 3
6. Review information contained in Fig. 4. Click “Next” when ready (highlighted in red below).
Fig. 4
7. The following window will appear (Fig.5). Click the “NET” button (highlighted in red below).
Procedure for Updating TM-T88VI Firmware to v40.02 4
Fig. 5
8. Select your printer on the right side of the window (Fig.6, highlighted in red - a). Click the “Communication Test” button (highlighted in red - b). If no printers appear in this window, turn off your firewall and antivirus software and press the “Search port” button (highlighted in red - c), to try again.
Fig. 6
9. A confirmation window will appear (Fig.7). Click the “OK” button as highlighted in red below.
Procedure for Updating TM-T88VI Firmware to v40.02 5
Fig. 7
10. Press the now active “Next >” button, as highlighted in Fig.8 below.
Fig. 8
11. The window will display a summary of the firmware update (Fig.9). Press the “Start >” button as indicated below.
Procedure for Updating TM-T88VI Firmware to v40.02 6
Fig. 9
12. A final confirmation window will appear (Fig.10). Please click the “Yes” button when ready (highlighted in red below).
Fig. 10
13. The firmware update will begin. The status bar (Fig.11, highlighted in red) will indicate progress.
Procedure for Updating TM-T88VI Firmware to v40.02 7
Fig. 11
14. When the firmware update is complete, the window will look like Fig. 12. Click the “Finish” button to exit the utility (highlighted in red below).
Fig. 12
15. Follow the steps from section “FIRMWARE VERIFICATION” above, to print out the self- test sheet. Verify that the firmware versions are same as below in Fig.13.
Procedure for Updating TM-T88VI Firmware to v40.02 8
Fig. 13
16. The update is completed.
GETTING ASSISTANCE
If you have any questions or require assistance with this procedure, please call our technical support at 800-442-4521 (US/Canada).
Procedure for Updating TM-T88VI Firmware to v40.02 9
