Training Manual

Trouble Shooting
SelfCookingCenter® whitefficiency®
CombiMaster® Plus

80.51.115 - V01en - RTS/Sc - 04/2012

 General hints:

Isolate the appliance from mains supply before opening the appliance

When working with chemicals, i.e. aggressive cleaning materials

always wear protective clothing, goggles and gloves!

After maintenance / repair the appliance must be checked for electrical

safety in accordance with your national, state and local requirements!

Whenever working on any gas component like:

Gas valve, gas blower and / or changing connected type of gas a detailed
flue gas analysis MUST be done using adequate CO and CO2
measuring equipment! This shall ONLY be done by trained technicians!
Always check appliance for possible gas leakages!

© 2012 Rational Technical Services. All rights reserved.

Please note that any technical information concerning Rational products
must NOT be forwarded to any third party.

80.51.115 - V01en - RTS/Sc - 04/2012

List of content
Selftest - Manual Calibration 4
Fan Motor SCC_WE, CM_P 6
Bus Control 8
Humidity control SCC_WE, CM_P 10
Clima valve SCC_WE and CM_P 12
Solid State Relais - SSR 14
SCC_WE - Main PCB 16
CM_P - PCB 18
SCC_WE - Software 20
Cleanjet +Care 22
Gas 24

Error trees
Display: Selbsttest 26
Service 10 (SC pump) 27
Service 11 (CDS Sensor) 28
Service 19.1 (SD card) 28
Service 25 (Cleanjet pump) 29
Service 26 (Drain valve) 30
Service 27 (Drain valve) 30
Service 32 (only gas units) 31
Service 34 (BUS) 31
Service 40 (Care pump) 32
Service 41 (Y3) 33
Service 42 (Y4) 34
Service 43 (triple solenoid) 35
Service 44 (Steam heating, B1) 35
Service 110 (SC - pump) 36
Service 120 (filling solenoid, level electrode) 36
No display - SCC_WE 38
No display - CM_P 39
Reset Gas - SCC_WE, CM_P 40

Miscellaneous
Service Reference - SCC_WE 42
Service Reference - CM_P 44

80.51.115 - V01en - RTS/Sc - 04/2012

 Selftest - Manual Calibration

Selftest

SCC_WE and CM_P units will run a automatic Self Test routine after installation.

This Self test will start under the condition, that the temperature of B1, B2 and B4 are below 40°C (104°F).
Additionally 1 flat and closed GN container (max 20mm) shall be inserted into the cabinet with the opening fac-
ing down at a height center to the fan wheel. (201 - 202: 2 fan wheels = 2x GN containers)

Selftest Manual
Calibration
Component test
Needed
when changing:

Motor
Boiling point Calibration Fan wheel
Air baffle
P1
B4
UltraVent

200

The self test comprises a component test, calibration and determination of the boiling point
After the component test (S2, M4, Y1, Y4 -Y4 (SCC_WE only), CDS) the calibration will start with the offset
setting on P1 before the unit will determine the pressure values for all fan speeds and directions in cold and dry
condition.
During step 200 the boiling point will be determined and stored.
This is followed by P1 calculating the pressure values for all fan speeds and directions in steam and later com-
bination mode 170°C (338°F).

Should at a later point in time the unit be reinstalled at a altitude more than 300m different to the original instal-
lation height, a new self test should be initialized in order to determine the new boiling point.
Such re-initialization can be be done in Basic settings, self test.
A Selftest must also be done when the PCB is changed on a CM_P.

Calibration:
During a manual calibration only the P1 pressure values for cold (<40°C), steam (at boiling point) and combina-
tion (170°C) are calculated.
There will be NO determination of a new boiling point.

V01 en, Trouble shooting -4-

Pre condition before Self test and Calibration
temperature of cooking cabinet sensor B1 is below 40°C (102°F)
temperature of quenching sensor B2 is below 40°C (102°F)
temperature of humidity sensor B4 is below 40°C (102°F)
door contact closed
heating: OFF
fan motor: OFF

left side panel closed, interior cabinet clean, if possible dry;

to achieve best calibration values insert a closed 20mm GN container
with opening facing down onto the rail closest to the center of the fan wheel
(201-202: 2 motors - 2x GN container)

Step Function possible error reason for error - remedy

message

0 ready fo calibration Any indicated error relates to the corresponding malibration

step.

10 checking calibration 10 e.g. error 10 will be indicated, when the condition for calibra-
conditions tions is not given.
Reason: B1, B2 or B4 is above 40°C (104°F)
20 Measuring Offset P1 with 20
fan motor not turning
100 - 115 pressure measurement cold 100 - 115 16 steps for each fan motor, (32 steps with floor models), e.g.
table unit 61 - 102 100: running fan motor at constant speed „1“
101: store P1 value at this given speed
100 - 131 pressure measurement cold 100 - 131
floor unit 201 - 202
200 steam heating up to boiling 200 e.g. error 200 is indicated, when the steam heating will not
point without fan motor reach the necessary 70°C (158°F) to determine the boiling
202 steam heating with fan 202 point in the allocated time.
motor Reason: e.g. SSR (energy optimising) or gas burner is not
activated etc.
210 - 225 pressure measurement 210 - 225
steam table unit 61 - 102
210 - 241 pressure measurement 210 - 241
steam, floor unit 201 - 202
300 heating of cabinet to 300
193°C (380°F)
followed by 60 sec. to 170°C
(338°F) steady condition
e.g. error 302 is indicated, if sensor P1 does not give any or
301 - 316 pressure measurement 301 - 316
any valid value at this time.
combi table unit 61 - 102
Reason: P1 defective or hoses to P1 blocked by water.
301 - 332 pressure measurement 301 - 332
combi floor unit 201 - 202
999 calibration successful

These errors are indicated during the respective calibration

step is running.
After solving the problem the Selftest must be started again.

-5- V01 en, Trouble shooting

 Fan Motor SCC_WE, CM_P

Fan motor SCC_WE, CM_P 40.03.378 61, 101, 201

Power supply: 1NAC 100-250V (L1, N, PE)
Rotor black, 550W

40.03.513 62, 102, 202

Power supply: 1NAC 200-250V (L1, N, PE)
Rotor brown, 700W

40.03.514 61 - 202
Power supply: 3AC 400-480V (L1, L2, L3, PE)
Rotor brown, 700W

Bus
LED

1. Function:

The green LED shows when power is supplied from the secondary side main contactor. without power supply a bus
error „Service 34.x“ is indicated.

The running signal is coming via BUS connection from the main PCB. This signal also determines the speed of the
motor. rpm: 500, 1000, 1450, 1550 (identical for E and G, 61-202)

The motor is equipped with 2 identical BUS plug points, type Mini Fit. You can either use the left or right bus connec-
tion.

The motor is shipped with mounting support for gasket flange, motor shaft gasket and flange for motor shaft gasket.
When changing the motor an new motor shaft gasket MUST be used.

In floor models 201 and 202 two motors of the same kind are used. In these units the bottom motor must be equipped
with a jumper on the two lower pins. This jumper is part of the wiring harness.

V01 en, Trouble shooting -6-

2. Mounting sequence:

1. In order to align the motor shaft gasket correctly it shall be installed only after the motor is mounted and
finally fixed.

2. Slide the lower retaining brackets into the slots of the motor mounting u-profile;

3. Slide the top motor brackets over the threaded studs and secure with two nuts M 6, part number
10.00.709;

4. Using a plier push only the right lower retaining bracket slightly to the back to prevent the motor slipping
to the right;

5. The left lower retaining bracket shall NOT be bend back!

6. Slide the motor shaft gasket holder with the new gasket over the motor shaft and fix it with the 3 nuts.

7. Secure the fan wheel screw with a torque of 38Nm.

Note: After every change of fan wheel or motor the SCC_WE and CM_P must be newly calibrated for
humidity.

3. Possible fan motor problems:

1. BUS error:
CM_P: Display E34.1 (Motor top) or E34.2 (Motor bottom):

SCC_WE: Display: Service 34.1 (Motor top) or E34.2 (Motor bottom):

In case any bus error is indicated please make sure that the green LED is active.
Should all the green LEDs be active, change the bus cable one by one. If the indicated error changes the
BUS cable (40.03.996) is defective.

2. Motor doesn‘t start:

Green LED not active. Check power supply from
main contactor to component.

3. Power at secondary side main contactor ok, but green

LED is not active. Remove power plug from motor and check voltage on plug.
If voltage is existing, change motor.

4. In case the power supply plug is defective it can be ordered as a spare part.
40.02.611 (plug 3-pol) oder 40.02.612 (plug 4-pol)

LED Blink Code:

The motor LED can blink depending on different reasons. Blinking frequency 0,5 Hz, Pause 4 Seconds

Blink code Motor Reason Remedy

1x Starting error contact Rational, change motor
2x, 4x, 5x, 7x, 9x, Motor defective change motor
11x, 12x
3x, 6x voltage error check voltage supply, change motor
8x possible starting error check fan wheel for distortion, change motor
10x only with 3AC motor phase is missing
40.03.514

-7- V01 en, Trouble shooting

 Bus Control

1. BUS Layout

The following components are linked by BUS for information transfer:

• PCB
• fan motor (201-202 units: 2x, bottom motor with jumper)
• ignition box gas units (201-202 units: 2x, bottom ignition box with jumper)
• Ultravent (optional)

61-102 E 201-202 E
Electric units

X51

LED3
D15

LED1
1 2 3 4
ON

LED2
+
+

G3
K12

K9

K2
K3

K5
K7
K11

K6

K1
K4
K8

K10
F2

F1

61-102 G 201-202 G
Gas units

X51

LED3
D15

LED1
1 2 3 4
ON

LED2
+
+

G3
K12

K9

K2
K3

K5
K7
K11

K6

K1
K4
K8

K10
F2

F1

2. BUS connections (plug type: Mini Fit):

The BUS is connecting the main PCB with the fan motor, on floor units from the top to the bottom motor.
On gas units the BUS connects the PCB to the top ignition box to the fan motor(s) and the bottom ignition box.
The bottom motor and the bottom ignition box is having a jumper for identification.
X8 X106 X107 X3 X4

X2

The wiring sequence between PCB, motor and ignition box can be chosen freely. X51
X5
X6
X16

LED3
X24
D15

X1
X11
X12
LED1
X25 X30
1 2 3 4
ON

X29

X60

X14 LED2 X26

+
+

X15
G3

X13
X27
K12

K9

K2
K3

K5
K7
K11

K6

K1
K4
K8

K10

F2 F1
F2

F1

2AT 2AT

V01 en, Trouble shooting -8- X23 X21 X20 X75 X19 X18
3. Function

BUS adresses of the components: 34.x

x = 1 -fan motor (61 - 102), top fan motor (201 - 202)

x = 2 -bottom fan motor (201 - 202); Note: Jumper must be set!
x = 4 - ignition box (61 - 102), top ignition box (201 - 202)
x = 8 - bottom ignition box (201 - 202); Note: Jumper must be set!

An UltraVent BUS error is indicated by Service 35 (CM_P: E35).

4. BUS error code

• The bus error code 34.x relates to the index x. Also any combination of 1, 2, 4 and 8 is possible, e.g.
Service 34.12, BUS error on ignition box top and bottom. (4+8=12)

• Please check if the power supply to the component is ok. Without power supply (green LED on) the
BUS signal can not be processed.

• In case any error code 34.x is existing please change the BUS terminals left - right. Should the error
code change, the bus terminal is defective.

• In case any error code 34.x is existing please change the BUS cable to exclude a defective BUS
cable (40.03.996).

Note: Avoid any contact of the BUS cable with hot surfaces, e.g. the steam heating element flange.
The individual BUS wires can get damaged and cause a short circuit.

Note: A short circuit on the BUS cable can destroy the PCB, fan motor and ignition box.

-9- V01 en, Trouble shooting

 Humidity control SCC_WE, CM_P

1. Function humidity control

Humidity is permanently controlled inside the cabinet.

3 values are used for this control:
- Temperature of the cabinet is measured by thermocouple B4 (located behind motor mounting plate)
- Fan motor speed (controlled and measured by Bus cable from Motor to PCB)
- Voltage signal from pressure sensor P1

The voltage signal is higher when the fan motor is running at higher speed.
There is no humidity control possible when the motor is not turning at all.
pressure
At any specific given fan motor speed: sensor P1
The voltage signal of P1 is at its highest when the cabinet is cold and dry.
The voltage signal of P1 is at its lowest when the cabinet is hot and moist.
Bus signal
Thermocouple B4 Motor rpm
An average voltage signal for a dry and cold climate
(40°C) at standard fan speed (1450 rpm) would be humidity
between 2,8 and 3,2 Volt.
This can be seen in Diagnostic mode CM_P - dp 14 and
SCC_WE Real Time Data, - Clima -

In Steam Mode humidity is set to 100% and generated

by the steam generator.
Humidity can NOT be adjusted in Steam mode.

In Combi mode humidity is set default to 60% but can be manually changed between 0% and 100%. Humidity is
generated by the steam generator and the food.

In Hot Air mode humidity is generated by the cooking food ONLY. This value is set default to 100% and can be
limited to any value between 0% and 100%

2. Humidity control (combination)

In case the PCB detects a too high humidity level, the steam generator will be switched off. The clima valve
Y5 will open. Dry air will be sucked by the fan wheel into he cabinet and displaces the humid air through the
cabinet drain.
After a precalculated time the clima valve will close again.

3. Humidity calibration

All SCC_WE and CM_P units will perform a Selftest after installation.
Condition for this Selftest is that all temperatures of B1, B2 and B4 are below 40°C (104°F).
During this Selftest the humidity values are determined under the conditions: 1) cold and dry, 2)
steam 100°C and 3) combination 170°C.
Additional the boiling point will be determined.

A manual calibration does not include the boiling point calculation.

Manual calibration can be started in Basic Settings, Calibration.
Condition for manual calibration is that all temperatures of B1, B2 and B4 are below 40°C (104°F).
For both, Selftest and manual calibration please insert a 20mm closed GN container (no grid), open-
ing facing down in front of the fan wheel opening. (201 - 202: 2 motors - 2x GN containers)
Close the cabinet door.

V01 en, Trouble shooting - 10 -

4. Possible problems humidity control

• General Humidity control problems:

- Pipes and hoses from cabinet to Pressure sensor P1 might be blocked with fat or dirt particles.
- Water might block the hoses leading to the pressure sensor P1;
- Temperature of Quenching sensor B2 must react directly to cold water spray when quenching is active; if
temperature remains high check positioning of quenching nozzle to quenching sensor. This can be checked by
operating steam mode and observing the quenching sensor B2 in Diagnostic mode

Should the temperature of B2 not drop please check the quenching nozzle for
Center
possible scale build up.
P1
- The silicone hose connections to the pressure sensor are as follows: Center
The hose connecting closer to the center of the motor shaft is connected closer
to the center of pressure sensor P1.
Motor

• The vent pipe of the quenching box discharges steam which often condensates
at the kitchen ceiling or vent hood.
This pipe shall only be extended using a condensation breaker.
Therefore we are offering the following condensation breaker for units with index H:

60.72.591 for units 61, 101 and 62

60.72.592 for units 102
60.72.593 for units 201 and 202

• Unit is permanently quenching when in any steam mode

Check clima valve for proper closed status. If clima valve leaks air
into the cabinet unit will run into humidity emergency control.
In this case the quenching sensor is responsible for humidity control.

• Customer complains about steam not being visible inside the cabinet
Check if temperature is above 110°C (230°F). At this temperature steam is invisible. Caution: Danger of scald-
ing if door is opened.
In an empty cabinet at 100°C steam will disappear because there will be no demand for humidity after some
time.

• When changing Thermocouple B4 (# 87.00.470) make sure the insulation is covering the mounting position
again properly.

• Customer with baking application complains about uneven browning result

Calibrate the unit manually.
Make sure customer does not use grids while baking; only flat trays (aluminum baking tray) should be used to
achieve proper results;
Check if the customer is using the SCC baking process.
Baking in manual mode (hot air without humidity control) does not achieve good results!

• Drain connection is extended over several meters before ending in an

open floor drain or connected directly via P-trap
Venting the drain pipe within 0,5 meter from drain connection might help the
humidity control to maintain a set level.

3x 45°

X
200-300mm (8“-12“)

50mm

- 11 - V01 en, Trouble shooting

 Clima valve SCC_WE and CM_P

Clima valve 22.00.725 Clima valve

22.00.914 Air inlet pipe 61 - 62
22.00.915 Air inlet pipe 101 - 102
22.00.916 Air inlet pipe 201 - 202

1. Function
The clima valve is normally in closed position.
Only when the set humidity value is exceeded,
the clima valve will automatically open.
The power supply is 12V DC.

Y5

B1 F4
B3.1 - 3.6
The short wings on the rear side of the fan wheel create a negative pressure
behind the fan wheel.
This negative pressure increases with increasing fan speed.
P1
Y5

The clima valve will open when the humidity control detects a too high humid-
ity level.
The negative pressure behind the fan wheel causes that dry air from the M1

kitchen is sucked into the cabinet. This causes that humid air is discharged B4

through the cabinet drain into the quenching box.

The faster the fan wheel turns the more effective is this displacement of
humid air.
After a precalculated time the humidity valve will close again. S3

2. Mounting sequence

The o-ring for the clima valve

is available under part
number: # 22.00.837

V01 en, Trouble shooting - 12 -

3. Possible problems

• Unit doesn‘t reach steam temperature, steaming times are longer than usual.

The clima valve is leaking air, fresh air is permanently sucked into the cabinet and displaces the steam.
Close the cabinet door and operate the unit in steam mode. Remove the vent cover on top of the unit.
Close the opening with t a sheet of paper or hold a flame (lighter) over the opening:
In case the paper or flame is sucked in, the clima valve is not sealed and must be replaced.

- 13 - V01 en, Trouble shooting

 Solid State Relais - SSR

A+ A1

1. General function

Working voltage (200V - 240V, 380V - 400V, 440V and 480V)

voltage (12V DC)
Light

A solid state relay is an electronic circuit which acts as a relay.

Phototransistor
Thyristor Thyristor

LED
A 12V DC signal is used as control voltage for switching the working voltage

Signal with low

of 200-277V AC

Optocoupler
Should a solid state relay fail because of a secondary side short circuit
it will fail most likely in closed position causing the connected load A- A2

to be permanent on.

A2

2. SSR connection
12V DC
+
0V DC Section A
-
+
Section B
-
12V DC control voltage is supplied from the pcb terminal X24.
Rational Part.- No.:
Terminal A1 / B1 is the shared 200 - 277V input for the load supply. 40.00.453P
The pcb supplies either section (channel) A or section (channel) B. A1 / B1 B2
Both channels are never switched on at the same time!

Depending which Section - A or B - is supplied with 12V DC the channel A1/B1 to A2 or A1/B1 to B2 is closed.

A2 connects always to Steam elements, B2 connects always to Hot Air elements.

3. Measuring SSR

Solid state relay can NOT be tested with an Ohm meter!

Solid state relay are either tested using a clamp meter or Volt meter!

To test a SSR power must be supplied to your equipment.

Open the cabinet door to avoid control voltage supply from the I/O pcb.

• Testing with clamp meter (cabinet door is open): A2

Put your clamp meter around the wire to A1 / B1 of each SSR. +

Meter must read zero Amps at all times.
Section A
-
+
Section B
-

Rational Part.- No.: 0 Amp = OK

Should you measure any current the SSR is damaged 40.00.453P

and must be replaced! A1 / B1 B2

• Testing with Volt meter (cabinet door is open):

Put your volt meter across A1 / B1 and A2 or B2 of each SSR.
Meter must read your system voltage, i.e. 400V in case A2

your system supply is 3NAC 400V. +

-
Section A Volt Volt
+
Section B
-
400V = OK 400V = OK
Should you measure less than your connected system voltage Rational Part.- No.:
40.00.453P
or even 0 Volt, the SSR is damaged and must be replaced! A1 / B1 B2

V01 en, Trouble shooting - 14 -

4. Mounting of SSR

When mounting the SSR please make sure:

A stainless steel (silver) colour heat transfer foil is attached to the rear side of the SSR. Do not damage this
foil during storage or mounting. Should the old SSR have been fixed with a red heat transfer foil, remove
this prior to fixing the new SSR.
The 2 fixing screws must be tightened adequately to ensure equal pressure of the SSR base foil to the
supporting surface.

5. Typical SSR connections to heating elements

NOTE: The violet wire (L3) is connected directly to the main contactor and is NOT switched by SSR!

Below you find some samples of SSR circuits connecting to Steam elements (A2).

Note: If only 1 SSR is switched on, the unit is operating on partial load as 1 element is out of circuit.

3NAC 400-480V

Violet
L3
A1/B1 - A2 Steam / Dampf
A1/B1 - B2 Hot Air / Heißluft

12V DC
+ A
A2
0V DC
-
+ B
-
A1/B1 B2
P L2 Orange
C
B Black
12V DC
+ A
A2
0V DC
-
+ B
- B5

A1/B1 B2
L1
3AC 200-240V

L3
A1/B1 - A2 Steam / Dampf
A1/B1 - B2 Hot Air / Heißluft

12V DC
0V DC
+ A
A2

-
+ B
-
A1/B1 B2
P L2 Orange
C
B Black
12V DC
0V DC
+ A
A2

-
+ B B5
-
A1/B1 B2
L1

- 15 - V01 en, Trouble shooting

 SCC_WE - Main PCB
(spare part number: 42.00.080P)

1. Function

The SCC_WE main PCB controls the SCC_WE together with the MMI 42.00.081 and the TFT display with
Touch 42.00.112 in the control panel.
The power supply for the PCB (18V AC) is coming directly from the control transformer T1.

A SD Card is located on the main PCB. All unit specific data are stored also on this SD card in order to act as a
back up memory in case the PCB must be changed.

Should the SD card be defective, a PCB change will not be successful as the back up memory is not available.
In such case the original unit data must be retrieved through Rational and flashed back via USB stick.
You get these recovery data from Rational by quoting the serial number of the unit.

The memory of the SRAM on the PCB is buffered by the battery. In case the battery is removed the SRAM is
reseted. After the battery is set back, all data are restored from the internal flash memory or SD card.
Only data i.e... in Basic Settings, which were changed since the last hour before removing the battery are lost.

All DIP switches on the PCB are always on OFF!

In order have access to the service level you need the password: TECLEVEL.
(For additional information to the service mode please refer to the Training Manual. )

2. Booting of the PCB, Voltage failure:

The PCB is booting every time when the unit is switched off by the ON/OFF switch.
In case of power failure or switching ON and OFF for less than 15 minutes the unit will continue where it was
interrupted. Should the power failure be longer than 15 minutes, the unit will come back with the general
SCC_WE display and the previously running process is terminated.

3. Software update:

In order to update the software to a newer version you need the white
colour USB software stick 87.01.084.
USB sticks of other suppliers are not compatible with our PCB hard and
software.
Connect the USB stick to the USB interface at the bottom of the left
corner of the operator panel.
Switch the unit off and ON again. The software update can last up to 8
minutes.

4. Changing PCB:
When changing the PCB all HACCP data of the past are lost as
they are only stored on the main PCB. All other unit specific data are
available on both the PCB and the SD card and will be copied from the
original SD card to the new PCB.
After changing the PCB please please update the software of the PCB
and check in Unit Data and the diagnostic
program that serial number, units size and calibration values are
properly copied from the SD card to the PCB.

V01 en, Trouble shooting - 16 -

5. Fault finding SCC PCB:
Basic condition: Software SCC_WE 05-00-09 or later

• USB stick is not recognised by the PCB, Software update is not functioning.
Open the control panel and connect the USB stick with an auxiliary interface cable 40.00.470 directly at PCB
connector X54.
If the USB Stick is now recognised change the USB original USB cable.

• Electric unit does not heat after changing the PCB.

We are shipping a plug with integrated wire link (40.04.180) together with he spare part PCB 42.00.080P. As
this PCB is capable to recognise an energy optimising system (Sicotronic), it will only work correctly with the
Plug 40.04.180 connected to terminal X20 on the PCB.
(Please also refer to MI 1109)

• PCB without function

Three green LED‘s must be visible on the PCB.
Should the LED V68 below the SD card not be active, please check on the power supply 18V AC from the
control transformer T1.
Should the LED V68 below the SD card be active, but the LED V10 above the SD card not be active, the
PCB must be changed as the internal power supply for the processor is faulty.
The third LED is on the small processor LED has no additional function.

• Display „Clean air filer“ or „Service 29“

Clean air filter in a dish washer of change air filter.
Check function of cooling fan. The cooling fan must run when:
SCC_WE: any cooking mode or process is selected
CM_P: A cooking mode is selected and the cabinet door is closed.

Please check for any neighbouring heat sources.

Install optional heat shield on the left side.

- 17 - V01 en, Trouble shooting

 CM_P - PCB
(spare part number: 42.00.090P)

1. Function

The CM_PCB only controlled by the main PCB.

The power supply for the PCB (18V AC) is coming directly from the Control transformer

An external EEPROM is connected to the main PCB. all unit specific data (unit size, energy type etc.) are
stored on this EERPROM. Without this EEPROM the unit will not operate and “E 19” will be shown.

With indication “E19” an pcb change is not possible. In this case the original unit recovery data can be obtained
from Rational when you notify us with the serial number of the unit.

The memory of the SRAM on the PCB is buffered by the battery. In case the battery is removed the SRAM is
reseted. NOTE: All customer programs are stored on the SRAM and the EEPROM is the only back up.
In case the data on the EEPROM are corrupt these data can not be restored and the unit is without function and
the recovery data are required.

Left side of the battery you find 2 DIP switches.

A change in DIP switch position is only recognised when the unit is switched on.
The top DIP switch (DIP1) gives access to the following service packages:
Diagnostic (dp)
Error history (ER)
Running times (rt)
Basic settings (SE)

The bottom DIP switch (DIP2) gives access to the following service packages:
Manual calibration (CALI)
Function test (F)
(For further details to the service mode please refer to the training manual.)

2. Booting of the PCB:

The PCB will boot every time new when it is switched on.

3. Software update:

In order to update the software to a newer version you need the white colour USB software stick 87.01.085.
USB sticks of other suppliers are not compatible with our PCB hard and software.
Connect the USB stick to the USB interface at the bottom of the left corner of the operator panel.
Switch the unit off and ON again. In the top display the software version on the USB stick is shown. On the
lower display the software version on the PCb is shown. In order to upgrade the software press the „Prog/Start“
key once.

V01 en, Trouble shooting - 18 -

4. Changing the PCB
All calibration data and the calculated boiling point is ONLY stored on the memory of the PCB. This
means the after changing a PCB the unit must do again a new self test..
In order to set the self test from 0 to 1 you have to enter Basic settings SE 20.
To change from 0 to I or vice versa set desired status with timer dial
(0= Selftest disabled, I= Selftest enabled), keep time key pressed and press core key for 1 sec.
Now release the core key before releasing the time key. Switch the unit off and on again.
NOTE: The HACCP data are also lost after a PCB change.
Please make sure the latest software is present on the PCB.

5. Ethernet connection

Using the modification kit 87.01.189 the CM_P can be upgraded for Ethernet connectivity. Part of this kit a
small PCB which is mounted on top of the main PCB. The default IP address is 0.0.0.0.

6. Sicotronic connection
If a CM_P is ordered without the option “Sicotronic” the PCB 42.00.161 is located in the unit. This PCB is
not capable to send or receive data from an energy optimising system.

To retrofit a CM_P to this option the original PCB must be replaced by the spare part PCB 42.00.090P.
This PCB is always shipped as standard spare part.

7. Backup battery
The back up battery is storing all HACCP data, the HACCP time setting and all changes up the the next
time when data are copied onto the external EEPROM.
For this reason we advise not to remove the battery without reason.

- 19 - V01 en, Trouble shooting

 SCC_WE - Software

1. Software update:

For software update the original white Rational USB Software stick
87.01.084 is needed.
This USB stick is specially formatted for Rational and can not be re-
placed by any other USB stick.
Connect the USB stick to the USB interface at the bottom of the left
corner of the operator panel.

Switch the unit OFF and ON again to start the update function. The soft-
ware update can last up to 8 minutes.
After the update please check the software version and the unit serial
number.
If the USB stick is not recognised by the PCB and the Software update
is not functioning, open the control panel and connect the USB stick with
an auxiliary interface cable 40.00.470 directly at PCB connector X54.
If the USB Stick is now recognised change the USB original USB cable.

2. Software download to the USB Stick:

You find the file “update_SCC_WE.exe” on the Rational USB Software Stick 87.01.084.
Connect the computer to the internet and run the file “update_SCC_WE” from the explorer.

In order to avoid download errors we ask you to run the Update SCC_WE.exe in compatibility mode „Windows
XP SP2“ when using a Windows Vista or Windows 7 computer.

The integrated software connects automatically to the Rational server. Click on “Check for update”. You will be
informed should a new software version be available. Just follow the dialogue.

3. Software structure:
The Rational software has the fol-
lowing software structure:
Only these files and directory
should be available on the USB
Stick.
The software must be unzipped.
No other files shall be existing.

V01 en, Trouble shooting - 20 -

4. Software structure Folder
chain account / key account:
File

The configuration software for chain of key accounts is an additional package to the standard Rational soft-
ware and converts a Rational unit to a special chain / key account unit.
Should the customer require a software change. Only this configuration software will be changed. The basic
software will remain unchanged.

• Customer programs will not be changed by a software update. Also all information in Basic Settings will
remain unchanged.

- 21 - V01 en, Trouble shooting

 Cleanjet +Care

The display CARE represents the overall state of the unit over the last weeks and months.
Neglecting the cleaning requests increases number of bars and the arrow above the bars
will point to the right side in red colour..

If the CARE status is improving again, the arrow will point to the left in green colour and the
number of bars will decrease.

The display CLEAN represents the daily soiling status of the cabinet. Any Cleanjet mode:
Quick, Safe, Medium or Strong will reset all bars to 1 green bar.

1. Function

Cleanjet +Care is the cleaning and Care function for all SCC and SCC_WE units
produced since October 2008.

2 different chemicals are used for Cleanjet +Care:

Cleaner Tabs: order number: 56.00.210 bucket with 100 ea - for index E, G and index H units
Care Tabs: order number: 56.00.562 bucket with 100 ea - (Pack) - only for index G and H units
• Depending on the usage the unit will recommend a cleaning program. The number of tabs will be indicated.
• Remove the Cleaner tabs from their packing foil and place them into the basket of the air baffle.
• Remove the Care tabs (1 tab porting equals the content of 1 pack = 6 ea) from their packing foil and place them
into the care container next the hand shower.

• Make sure the air baffle and the racks of units 61-201 are properly locked and the trolley of units 201-202 is
standing vertically in the cabinet.
• Close the CARE drawer and the cabinet door and start the recommended Cleanjet +Care Program.

2. Functional sequence (general):

The process Cleanjet +Care Process can be separated into 3 phases:
Component test - Test of solenoid valves, SC pump and level electrode
Cleanjet -Phase - Cleaning of the cabinet
Care Phase - descaling of the steam generator and rinsing of the cabinet

• 3. Fault finding Cleanjet +Care:

• Too much foam during Cleanjet:

The connected water is too soft for the number of cleaning tabs used. In case soft water is connected to the
unit a minimum hardness of 8°dh (125 ppm) should remain.
Note: We do NOT recommend soft water treatment on Sodium ion exchanging principle.
This can cause corrosion!
In order to indicate a lesser number of Cleaner tabs set the “Soft water” switch in Basic settings to “ON”, fol-
lowed by switching OFF and ON the unit.

• Time of Cleanjet +Care is counting up

The fan motor detects the the water circulation by an increase in power demand. Should not enough water hit
the third or fourth level of the rack or trolley, the fan wheel does not suck in enough water.
Make sure the air baffle and the racks of units 61-201 are properly locked and the trolley of units 201-202 is
standing vertically in the cabinet.
Defective door gaskets can also cause water loss and the quenching box must be refilled.

V01 en, Trouble shooting - 22 -

Fault finding Cleanjet +Care:
• Service 25
- Reset by successful running a Cleanjet program.
The fan wheel does not detect water; possible reasons:
- Water tap is closed;
- Cleanjet pump is defective;
- Foreign particles (dirt) in the Cleanjet pipe blocks the water flow;
- Foreign particles (dirt) at the outlet of the Cleanjet pipe deflects the water spray; Water must hit the third
or fourth rack level.
- Drain valve does not close correctly;
- Check closing and opening time of the drain valve in Basic Settings, Times should be appr. 9 / 27 seconds
(Ratio 1.3). If needed re initialise the drain valve.

• Service 40
- reset by running Rinse program
Care pump does not fill enough care solution into the steam generator. (The CDS sensor detects that the fol-
lowing filling volume by Y1 up to the level electrode is too high.)
- Care pump defective, hose from care pump to steam generator might be kinked.

• Service 41
- reset by running Rinse program
At the beginning of the Cleanjet +Care process the moistening valve is tested automatically (CDS Sensor)
- Solenoid valve Y3 is defective or the moistening nozzle is blocked. Change triple solenoid valve
(50.01.050) and/or descale the moistening nozzle (15 mm spanner)

• Service 42
- reset by running Rinse program
At the beginning of the Cleanjet +Care process the CARE valve is tested automatically (CDS Sensor)
- Solenoid valve Y4 defective; change triple solenoid valve (50.01.050)

• Service 43
- reset by running Rinse program
During the test of solenoids Y1, Y3 and Y4 the CDS sensor detects that at least 1 valve does not closed
properly. Change triple solenoid valve (50.01.050)

• Service 44
- reset by running Rinse program
During heating of the cabinet at the beginning of the Cleanjet process thermocouple B1 does not detect any
temperature increase.
- Check B1, SSR and steam elements.

• Service 110
- reset by running ABORT program
SC pump did not work while care solution was inside the steam generator
- check / change SC pump

• Service 120
- reset by running ABORT program
The level electrode did not detect water while Care solution was inside the steam generator.
- Check wiring and function of filling solenoid and level electrode.

- 23 - V01 en, Trouble shooting

 Gas

1. Function

NOTE: All gas specific parts are identical to SCC_WE and CM_P.

The gas blower motor will start with “§START” rpm and purge the heat exchanger with fresh air.
This is followed by 5 seconds high voltage ignition. At the same time the gas vale is open.
The flame current signal is sent by the ignition electrode to the ignition box, the gas valve remains open and the
gas blower motor will adjust its speed to MAx or MIN rpm depending on the energy demand.
The value of the flame current can be observed in function test and should be between 5,0 and 5,75 µA.
Should the flame current drop below 2µA, the gas valve will close immediately, the heat exchanger will be
purged with fresh air and the ignition sequence will be repeated.
After 5 unsuccessful ignition sequences the unit will display “RESET GAS” (CM - rES).

2. Identification of components
Gas valve: 4
2 3a 3b 6
1. Gas supply 5
2. Test nozzle for dynamic input pressure
3a / 3b. Electric solenoid V M
1
V Main volume orifice 7
4. Pressure compensation hose
5. CO2 screw
6. Output pressure nozzle (not used in practice)
7. Valve outlet to blower premix chamber

Gas blower:
1. Gas supply 5
2. Gas valve
1
3. Ignition box
4. Pressure compensation hose
5. Fresh air supply
6. Whirlwind (non turning part) 2
7. Blower motor
8. Blower motor housing 4
9. Gas / Air mix to burner 6
10. Burner
7/8
Make sure at all times, that the gas compensation hose (4) is
not kinked and connected properly to its terminals. 10
9

3. Gas / air mixing

The blower (7) and the gas valve (2) are controlled by the ignition box(3). 3
The blower (7) sucks in air via the fresh air supply (5) and purges the heat exchanger. Now the ignition box (3)
starts ignition and opens the gas valve (2).
The air is forced into rotation by the whirl wind disk. The joining gas will fully mix with this circulating air and the
blower discharges it via pipe (9) to the burner.

V01 en, Trouble shooting - 24 -

4. Flue gas analysis SCC_WE

Flue gas analysis is ONLY done in “Function Test” - “Flue gas analysis”
Adjustment of the CO2 value is done with the CO2 screw. This adjustment has to be done in MAX rpm for
steam, hot air top and hot air bottom.
In MIN rpm the CO2 values are only checked but NOT adjusted.

5. Flue gas analysis CM_P

Flue gas analysis for CM_P is also done in function test F 19-21: Steam, F22-24: Hot air top, F25-27: Hot air
bottom,
Adjustment of the CO2 value is done with the CO2 screw. This is done in function test F 21 (MAX rpm for
steam), F27 (MAX rpm for hot air top) and F 27 (MAX rpm for hot air bottom)
In MIN rpm the CO2 values are only checked but NOT adjusted.

CO2 screw: Turning clockwise reduces the CO2 value, turning anti clockwise will increase the CO2 value.
Always approach the desired CO2 value from the lower range.

6. Fault finding Gas

Unit shows RESET (CM - rES)

1. Gas valve open?

2. Measure the dynamic gas pressure with all gas consumers on high flame. The dynamic gas pressure
shall not be lower than 20% below the static gas pressure. If the difference is above 20% please ask the
customer to have the gas pressure relief vale and the gas piping checked.

3. The gas pipe must be dimensioned for the entire gas load in the kitchen. The connected diameter to the
Rational unit is 3/4”.

4. RESET is shown only in the morning when the unit is cold.

The CO2 value might be too low, the mixture of gas and air is too lean; adjust the CO2 value.

RESET is only shown when the unit is hot. Do a flue gas analysis. The CO2 value in MAX and MIN might
be too high, the mixture of gas and air is too rich; adjust the CO2 value.

5. The gas compensation hose shall not be kinked. It must be located on the black stud of the whirl wind
housing.
NOTE: Do NOT connect it to the grey / white stud!

External Gas discharge pipes shall ONLY be connected with the original draft diverter.
There must be sufficient fresh air supply for the kitchen. There shall be no negative pressure in the
kitchen (the kitchen door must open / close freely without air drag).

- 25 - V01 en, Trouble shooting

 Display: Selbsttest

After initial installation the

SCC_WE and CM_P will run a
Display Selftest Selftest to determine the unit
specific humidity data at the
place of installation.

Selftest is displayed, but the

start key does not show.

Initialisation of the drain valve Thermocouple B1, B2 or B4 in

not yet complete (only the unit is too hot (temperature Door contact closed?
SCC_WE) must be below 40°C (104°F))
Yes Yes Yes
Wait unitl initialisation is Coold down unit with the
Check door contact
completed function test.

2 3

Display of Service 63
Selftest interrupts with a
(SCC_WE) or
indicated fault number.
CALI WET (CM_P)
Yes Yes
Relat the indicated fault
Initial Selftest was done
number to the calibration
without water. Now water was
table (chapter Selftest) and
detected.
eliminate the reason.
Yes Yes
SCC_WE: In Basic settings
set Selftest to "ON";
CM_P: In SE20 set Selftest
Restart Selftest.
from 0 to 1;
Switch unit OFF and ON
again.
Yes
Now Selftest will run with
water and boiling point
calculation.

V01 en, Trouble shooting - 26 -

 Service 10 (SC pump)

Display SC pump does not work during

Service 10 automatic pump off

Activate function test

Select SC pump M4 and press

"START"
Yes
Check pump for scale Short circuit level electrode;
deposits or other check drain system, quenching
No Pump active, water is discharged Yes
foreign matter which box for blockage and clean
might block the pump drain if needed.
Yes No
Clean pump housing,
descale steam 230V signal at PCB X18 1/2 during Check cable, pump and plugs.
Yes
generator and or function test? Change defective parts.
change SC pump.
No
Auxiliary contact 13/14 of main Change auxiliary contact of
No
contactor K1 ok? main contactor
Yes
Fuses F1/F2 on main PCB OK? Yes Change PCB
No
Check cable and pump for short
circuit, change fuses

Reset Service 10 by manual

flushing the steam generator.

- 27 - V01 en, Trouble shooting

 Service 11 (CDS Sensor)

The measured water volume of the

Display Service 11 steam generator is higher than it
should.

Water line from CDS to steam

Yes Eliminate leakage
generator leaking?
No
Check venting valve above the steam
generator for leakage No Change venting valve
Valve OK?
Yes
Level electrode clean, cable and plug Clean electrode, change electrode
No
OK? if needed.
Yes

Restart volume measuring by starting

manual pump off steam generator,
press function key, service key and
empty steam generator

Service 19.1 (SD card)

PCB can not correspond with

Display Service 19.1 the SD card.

After Selftest "Service 19.1" is displayed

PCB can not correspond with the SD

card.

Insert new SD card 42.00.128 "REV01";

Now all data will be copied automatically
from the PCB to the SD card.

V01 en, Trouble shooting - 28 -

 Service 25 (Cleanjet pump)

Cleanjet pump does not pump

enough water (possible water loss
Display Service 25 during pumping. Cleanjet time
counts up.

Check water filter, water pressure

Water connection OK ? No
and hoses
Yes
Check door gasket and trolley
Cabinet door leak tight? No gasket (floor units) and door
adjustment.
Yes
Water jet hits 3-4 rail of the
No Position rack / trolley correctly
hinged rack / trolley?
Yes

Activate Cleanjet pump in Voltage output at PCB terminal Check pump, cable and plugs,
No Yes
function test. Pump working? X18 3/4 existing? change defective part if needed.

No
Yes Change fuse on main PCB.

Check solenoid, cable and

Activate solenoid valves plugs, change defective part if
Voltage output at PCB terminal
moistening and quenching in No Yes needed. Check quenching box
X19/5 (Y2) or X75.1(Y4) existing?
function test. Both working? and moistening nozzle for scale
build up.
Yes No
Start Cleanjet program.
Remove all containers from
cabinet. Air baffle and racks Replace fuse on PCB
properly locked? Floor units:
trolley inside the unit?
Yes

Program is running correctly?

Cleanjet pump, hoses and pipes
(Enough water comes from No
clean?
cleanjet nozzle?)

Yes Yes
Error caused by wrong
Check drain valve, change if
application. Inform customer
needed
on correct handling.

- 29 - V01 en, Trouble shooting

 Service 26 (Drain valve)

Micro switch drain valve

Display Service 26 permanently closed. Unit
without function.

Activate drain valve in

function test
Yes

Check motor and end switch

Voltage output at PCB
drain valve (function test), Check 18V AC power supply
Yes terminal X25 7/8 (12V DC) No
cable and plugs. Change from T1.
existing?
drain valve if needed.

Service 27 (Drain valve)

Micro switch drain valve

Display Service 27 permanently open. Clean Jet
not possible.

Display Service 27 after every

switch on
Yes
Isolate unit from mains power
(ON / OFF switch is not
sufficient!) Reconnect after 20
seconds.
Yes
Start a Cleanjet Program and
Service 27 no more existing? Yes
check function
No
Activate drain valve in
function test.
Yes

Drain valve blocked by

Check 18V AC power supply Voltage at Pub terminal X25
No Yes foreign particles. Clean drain
from T1 7/8 (12V DC) existing?
valve. Change if needed.

V01 en, Trouble shooting - 30 -

 Service 32 (only gas units)

Internal error of ignition box,

Display Service 32 Service 32.1 - Table or floor unit top,
Service 32.2- floor unit bottom

Display Service 32.1 or 32.2

Switch unit OFF and ON again

Yes
Function ok? Yes Test run
No

After switching the unit OFF and ON again

3 times the ignition box does not reset and Yes Change respective ignition box
the unit still displays "No function"

Service 34 (BUS)

BUS error of faulty BUS connection

according to below table (combinations
of different errors are possible.
Display Service 34.x - 1: Motor top
- 2: Motor bottom
- 4: Ignition box top
- 8: Ignition box bottom

Display Service 34.1 up to 34.15

Yes
Power supply to component (LED)
No Check power supply
existing?
Yes
Disconnect and reconnect BUS cable from
indicated component.
Yes
Error eliminated? Yes Test run
No
Change BUS cable. Error eliminated? Yes Test run
No
Change component

- 31 - V01 en, Trouble shooting

 Service 40 (Care pump)

Care pump does not pump

enough care solution into the
steam generator (CDS sensor
Display Service 40 detects a too big volume by
the following water topping up
by Y1 up to level electrode)

Care pump can be operated Hose from Care pump to

Yes
in function test? steam generator is kinked
No
Power supply 230V at PCB Logic error. Check plug and
terminal X18: 3-4 to care No cable and change PCB if
pump existing needed.
Yes No
Check power supply via
Change Care pump
auxiliary contact K1
Yes
Reset error message by
successful running a rinse
program.

V01 en, Trouble shooting - 32 -

 Service 41 (Y3)

At the beginning of Cleanjet +Care Y3

Display Service is tested automatically (CDS sensor).
41 First time display: Descale nozzle,
second time display: "Service 41"

Moistening nozzle is
Yes Descale nozzle
blocked by scale
No
Operate solenoid Y3 in
function test
Yes
Logic error, check plugs
Power supply at Check power output at PCB terminal
No Yes and cable and change
solenoid Y3 existing? X21
PCB if needed
No
Check power supply at auxiliary switch
Yes
K1

Solenoid valve opens Yes Check CDS sensor

No
Change triple solenoid
50.01.050

Reset error message

by successful running
a rinse program.

- 33 - V01 en, Trouble shooting

 Service 42 (Y4)

At the beginning of the

CleanJet+Care process
Care valve Y4 is
Display Service 42 automatically tested (CDS
sensor does not measure
any pulses)

Operate solenoid Y4 in function

test
No

Power supply at solenoid Y4

Logic error, check plugs
existing? Check power output at PCB
No Yes and cable and change
Spannung 230V terminal X75:1-6
PCB if needed
am Magnetventil Care prüfen.

No
Check power supply at
Yes
auxiliary switch K1

Solenoid valve opens Yes Check CDS sensor

No
Change triple solenoid
50.01.050

Reset error message by

successful running a rinse
program.

V01 en, Trouble shooting - 34 -

 Service 43 (triple solenoid)

During testing of solenoid valves

Y1,Y3 and Y4 the CDS sensor
Display Service 43 detected, that any of the
solenoids are not closing
properly.

Deselect any cooking mode

Yes

Check unit drain for running water

Yes
Reset error message by
Change triple solenoid 50.01.050
successful running a rinse
50.01.050 wechseln
program.

Service 44 (Steam heating, B1)

B1 does not detect and

temperature increase during
Display Service 44
steam production at the
beginning of the Cleanjet+Care
process.

Check Amp draw in function test

Check steam elements / SSR

Current reading ok? no
for function
Yes
Reset error message by
Check thermocouple B1 for
successful running an ABORT
function
program.

- 35 - V01 en, Trouble shooting

 Service 110 (SC - pump)

SC pump without function while

Care solution was inside the
Display Service 110 steam generator. Chemical
solution could not be pumped off,
unit is without function.

Follow error tree Service

10!

Reset error message by

successful running an
ABORT program.

Service 120 (filling solenoid, level electrode)

After filling of care solution into the

steam generator and twice
opening Y1 no water is detected
Display Service 120 by level electrode S2. Steam
generator can not be rinsed /
washed. Cemical remains in the
steam generator. No function!

Open water tap

Yes
Operate solenoid Y1 in
function test.
Yes
Logic error, check plugs
Power supply at PCB terminal
Solenoid valve opens. no Yes and cable and change
X19: 1-4 existing?
PCB if needed
Yes no
Check function, wiring,
Check power supply at auxiliary
connection of level
switch K1
electrode

Reset error message by

successful running an
ABORT program.

V01 en, Trouble shooting - 36 -

- 37 - V01 en, Trouble shooting
 No display - SCC_WE

SCC_WE Supply voltage, Safety thermostats, fuses,

no display T1, cable, PCB

Check main fuse box, fuses of power

Supply voltage ok? No
supply and earth leakage breaker
Yes
replace faulty component and trouble
Fuses F1/F2 and contactor K1 OK? No
shoot failure reason
Yes

Press high limit steam generator once

Yes
Change safety thermostat. Trouble shoot
Display now active? Yes failure reason (SSR - Scale - Water
supply)
No
Press high limit cabinet once
Yes
Change safety thermostat. Trouble shoot
Display now active? Yes
failure reason (SSR)
No
Check main switch, change PCB if
Main switch S1 OK? No
needed
Yes

LED V68 below the SD card active? No Power supply 18V AC from T1 faulty

Yes

LED V10 above the SD card active? No Change PCB

Yes
Check flat cable 40.03.515 from A1 to
Connection from main PCB (A2)
No TFT display. Change TFT 42.00.112 if
X107 to MMI (A1) faulty
needed.
Yes
Check cable and plugs, no pins are
bend. Change PCB A1 42.00.081 or
cable 40.03.516 if needed.

V01 en, Trouble shooting - 38 -

 No display - CM_P

CM_P Supply voltage, Safety thermostats, fuses,

no display T1, cable, PCB

Check main fuse box, fuses of power

Supply voltage ok? No
supply and earth leakage breaker
Yes
replace faulty component and trouble
Fuses F1/F2 and contactor K1 OK? No
shoot failure reason
Yes

Press high limit steam generator once

Yes
Change safety thermostat. Trouble shoot
Display now active? Yes failure reason (SSR - Scale - Water
supply)
No
Press high limit cabinet once
Yes
Change safety thermostat. Trouble shoot
Display now active? Yes
failure reason (SSR)
No
Power supply at control fuse on PCB
No Replace fuse
ok?
Yes
18V AC from T1 at PCB terminal X14
No Check 5A fuse on T1, Check plug on X14.
ok?

- 39 - V01 en, Trouble shooting

 Reset Gas - SCC_WE, CM_P

Reason: No flame
Display „RESET“ detected after 5 ignition
cycles

Change unit setting to

Connected type of gas is connected gas type. Refer
corresponding with unit gas No to training manual for
setting (Data plate)? changing gas type. NOTE:
Run Flue gas analysis

Yes

Gas supply open and Open gas supply and

No
exhaust hood switched on? switch exhaust hood on

Yes
Diameter of gas pipe too
small. Dynamic gas Have gas pipe diameter
Reset only happens when
pressure insufficient. corrected and / or increase
all other gas consumers in
Yes Dynamic gas pressure No gas pressure. Check
the kitchen are switched
shall not be more than capacity of pressure
on?
20% below the static gas regulator.
pressure.
No

Press Reset key several

times? (CM_P: Timer key)
Service 33 when Reset
was triggered 4 times.
Service 33 display is
cancelled by switching unit
OFF and ON

Yes
Check: ignition electrode,
ignition wire, ignition box
and gas valve

V01 en, Trouble shooting - 40 -

- 41 - V01 en, Trouble shooting
 Service Reference

Date and time

All sensors and actuators are
Time format 24h Diagnose Real time data checked for their actual values.

Time format am / pm
ON/OFF switch
All times of actuators, cooking mo-
Running times

V01 en, Trouble shooting

Language setting des and switches are recorded.

Temperature setting °C - °F
Water All unit specific data according to
Basic setting unit size, energy and connections
Cleanjet / Care
are set.
Ultravent
Self test In order to store any changes made
Rufnummer the unit must be switched off and
on again.
Gas system
Care Key
Download customer programs
Efficient Level
Control
Deleate customer programs
All components can be operated individually
Program Key: Function test
to test function and electrical connections.
Download unit data Flue Gas Analysis

Upload customer programs Calibration

Download HACCP Daten Show Mode

- 42 -
Function Key
(Display Show Mode)
off on
IP Addresses ( KitchenManagement
System)

Settings
Time, language, °C/°F, Acustic, plate wight etc.
Service Reference - SCC_WE

Unit data (Software version, Serial number, Type)

Download HACCP data Service Level - Password TECLEVEL

Hotline Chef + Service

Communication
USB Stick, IP Address, customer programs
Show Mode inactiv (push 10 sec.for activating)

Service Show Mode activ (push 10 sec. for disactivating)

Descaling, Unit Data, Service package, Hotline numbers,
Self test, Calibration, Show Mode
Empty steem generator
Display configurator- Password RAdmin
80.51.686_A4 Edition: 12/2011

Forced clean
Recordmodus

https://portal.rational-online.com
 Service display: Calibration / Self test
Service display:
This basic information is evaluated during „selftest“ after installation
Service 10 SC-pump withput function Service 35 Connect Ultravent or during manual calibration and stored on the PCB and SD
Service 11 Check level electrode and water path to Service 36 Differential pressure sensor P1 defective Card.
steam generator for leakage
Service 37 Differential pressure sensor P1 no in ex- Manual calibration has to be done when:
Service 12 no signal from CDS sensor pected range, check connection of hoses. 1 changing differential pressure sensor P1,
Service 13 change water level electrode Service 40 Care pump doesn`t fill enough into steam 2 changing thermocouple B4,
generator, Care not possible; 3 removing of fan wheel / motor
Service 14 Level electrode doesn`t recognise water
Hose snapped off, Care pump defective 4 changing PCB
Service 16 Flash new software without SD card 5 Usage of a different standard rack, replacing the air baffle or
Service 41 Moistening without function; Solenoid valve divider plate of a floor model
Service 17 SD card not initialised, switch unit off-on Y3 defective or moistening valve blocked; 6 Installation of a Ultravent or extraction hood on top of the unit,
Service 18 SD card defective - change Service 42 Solenoid Y4 Care defective or hose to Installation as Combi Duo
Service 19 SD card not inserted care container blocked or kinked; 7 Customer complaint for uneven cooking results
CDS does not send any pulses; A Self test has to be done when:
Service 20-x Thermocouple defective, x= sensor 1 new installation
1=cabinet B1 Service 43 Y1, Y3 or Y4 do not close
2 change of location
2=quenching B2 CDS sensor sends always pulses;
4= humidity B4
Service 44 No steam heating during Cleanjet+Care Basic conditions:
8= steam generator B5
Service 60 Initialisation of ignition box incorrect Cabinet sensor B1 < 40°C
Service 23 SSR Steam short circuit Quench. sensor B2 < 40°C
Check gas settings
Service 24 SSR Hot air short circuit Humidity sensor B4 < 40°C
Service 63 Selftest without water
Service 25 No water flow detected during CleanJet. Heating, fan motor : OFF Humidity flap, dor: closed
Service 110 SC pump defective or level electrode
Check water pressure, water supply, Side panel must be fitted; Unit must be clean, if possible dry, control
calcified
moisteneing valve and nozzle and CDS

- 43 -
panel closed.
sensor. Service 120 Care pump M12 or level electrode defec-
tive to achieve best calibration values insert a closed 20mm GN contai-
Service 26 Drain valve permanently closed; at Show
ner with opening facing down onto the rail closest to the center of
Mode switch unit off - on
the fan wheel.
Service 27 Drain valve doesn‘t close during initialisati-
on, CleanJet without function Change PCB: Start calibration: In service level (Password TECLEVEL)
- Isolate unit from power supply select calibration and start.
Service 28 Thermocouple B5 above 180°C (356°F), - Removed SD card for usage in new PCB. Start self test: In service level (Passwort TECLEVEL)
discale steam generator - Change PCB select basic setting- select self test, set ON- switch unit off and on
Service 29 PCB temperature to high; - Insert SD card again.
change air filter - connect white USB stick with latest software to USB interface During Self Test all functions of the unit will be checked and the unit
- Reconnect unit to power supply and swich unit on will establish its own specific data and the installation altitude.
Service 30 humidity control failure - Software update to latest version If the individual functionsare completed successfully they will be
Service 31.X Core probe faulty - SCC display is shown marked with an √.
- Remove USB stick
Service 32.X Ignition box error; Change ignition box:
0-top; 1-bottom; 2-both
Service 33.X 4x Reset without function,
Change ignition box: 1-top; 2-bottom
Service 34.X BUS Signal error
- 1: Motor top - 2: Motor bottom
- 4: Ignition box top - 8: Ignition box bottom
when installed as a gas unit B13 (with # 42.00.128 # 87.01.084
exhaust through chimney) A flue gas analysis must be done after successfuly selftest on gas
check safety thermostat in draft diverter units!

V01 en, Trouble shooting

 Service Reference Activation Service Level (diagnostic, basic settings, runing Error code
times) Timer Cabinet Description / Remedy
display display
Switch unit ON, Open water tap
On operator PCB set DIP switch 1 to „ON“ position
Phase / Neutral (only gas units)

Steam (30° - 130°C) Acrivation function test, calibration Flame detection after ignition faulty

Hot Air (30°C bis 300°C) Switch unit ON, Temperature at PCB to high. Change air filter
On operator PCB set DIP switch 2 to „ON“ position Unit had done a selftest without water; Now water

V01 en, Trouble shooting

is detected and a full selftest must be done.
Combination (30°C bis 300°C)
M4 SC Pumpe
Finishing (30°C bis 300°C) Calibration / Self test
Flash new software without EEPROM
This basic information is evaluated during „selftest“ after installation
Cool Down or during manual calibration and stored on the PCB. Switch unit off and on. Applay EEPROM repair
Programming (50 Prog. with 6 steps each) EEPROM defective
Humidity reducing Manual calibration has to be done when:
Humidity increasing
1 changing differential pressure sensor P1, EEPROM not insered
Humidity indication
2 changing thermocouple B4,
Thermocouple defective, 1=cabinet B1; 2=quen-
3 removing of fan wheel / motor 1,2,4,8
Temperature display ching B2; 4= humidity B4; 8= steam generator B5
4 changing PCB
5 Usage of a different standard rack, replacing the air baffle or SSR Steam short circuit
divider plate of a floor model
SSR hot air short circuit
Temperature setting 6 Installation of a Ultravent or extraction hood on top of the unit,
Installation as Combi Duo 1 temperature B5 below -5°C (23°F)
7 Customer complaint for uneven cooking results 1,2 2 temperature B5 above 150°C (302°F)
A Self test has to be done when: (Hysteresis 150-110° on-off). steam heating swit-
Fan speed setting ched off, error message is surpressed for 30 sec.

- 44 -
1 new installation
2 change of location PCB temperature to high. Change air filter.
Time selection

Core probe selection Femergency humidity control active for longer than
Basic conditions: 15 min
Time - Core probe display Cabinet sensor B1 < 40°C
Preheating
Core probe defective
Quench. sensor B2 < 40°C Ignition error; Ignition box defective;
Time - Core probe setting Humidity sensor B4 < 40°C 0,1,2
0 = top; 1 = bottom; 2 = both
Flame signal not recognized; Ignition box defective:
Heating, fan motor : OFF Humidity flap, dor: closed 0,1,2
0 = top; 1 = bottom; 2 = both
Continuous run Side panel must be fitted; Unit must be clean, if possible dry, control BUS Signal error
panel closed. - 1: Motor top - 2: Motor bottom
Service Reference - CM_P

to achieve best calibration values insert a closed 20mm GN container 1,2,4,8 - 4: Ignition box top - 8: Ignition box bottom
Additional functions: with opening facing down onto the rail closest to the center of the fan when installed as a gas unit B13 (with exhaust through
wheel. chimney) check safety thermostat in draft diverter
1. Select Prog / Start
Bus connection UltraVent not recognised, Bus connec-
2. Select additional program with temperature dial: Start calibration: On operator PCB set DIP switch 2 to „ON“ position tion defective or UV not connected to mains supply.
Pin - upload program from stick and select . Differential pressure sensor defective (P1)
Pout - download program to stick
Start self test: On operator PCB set DIP switch 1 to „ON“ position- se- Differential pressure sensor signal out of range (P1)
Hout - download HACCP to stick
lect with time dial, activate with , select with time Mode switch defective
Sout - download Service Data to stick dial, during pressing change from 0 to 1 with time dial, activate with
ESG - Empty steam generator and switch unit off and on. Temperature potentiometer defective
CALC - Descale steam generator During Self Test all functions of the unit will be checked and the unit will
Timer / core probe potentiometer defective
establish its own specific data and the installation altitude.
°C°F - set temperature from °C - °F
real time clock CPU (rtc) not initialised
rtc - Setting of date and time (real time clock)
A flue gas analysis must be done after successfuly selftest on gas units!
CLE - Cleaning program change battery, Type CR 2032
Initialisation of ignition box incorrect. Check gas
settings
3. Start selected Programm by pressing button
CombiMasterPlus CombiMasterPlus CombiMasterPlus
 Diagnostic SE - Basic settings Motor top MAX rpm
Set rpm Act. rpm
Table and floor models
Software Version actual Software Steam heating time since last SC-Automatic Motor top MAX rpm
Version: Set rpm Act. rpm
Table and floor models
B1 thermocouple cabinet actual value Preset Steam heating time until SC-Automatic (default 60min) Motor top MIN rpm
Set rpm Act. rpm
Table and floor models
Flushing time SC-Automatic (default 45 seconds) Motor top MIN rpm
B2 thermocouple quenching actual value Set rpm Act. rpm
Table and floor models
Operation SC pump (oFF - continuous or on - pulsing) Motor bottom MAX rpm
B3 thermocouple core probe actual value Set rpm Act. rpm
floor models only
Show mode (on - oFF) Motor bottom MAX rpm
B4 thermocouple humidity actual value Set rpm Act. rpm
floor models only
Setting of quenching temperature hot air Motor bottom MIN rpm
B5 thermocouple Set rpm Act. rpm
steam generator actual value Setting of quenching temperature wet modes (Steam, Combi, floor models only
Finishing) Motor bottom MIN rpm
Set rpm Act. rpm
PCB temperature actual value floor models only
Setting new gas type (G20, G25, G30, G31, 13A) actual temp. Y2
Solenoid valve quenching
S2 level electrode S2: 0 - 1 Presetting of CO2 screw in mm on gas valve after gas type B2 quenching 1/0
modification / changing gas valve Level electrode S2 Y1
Solenoid valve filling
S3 door contact S3: 1 - 0 1/0 1/0
Adjusting speed of blower motor steam MIN Level electrode S2 M4
SC Pump
Steam heating 1/0 1/0
0 = off; 50; 100 Akt. Temp. B5 Adjusting speed of blower motor steam START
Buzzer 1/0
Hot air heating
Akt. Temp. B1 Adjusting speed of blower motor steam MAX
0 = off; 50; 100 All Displays / LED
rpm fan motor Adjusting speed of blower motor hot air top MIN
table unit / floor unit top Soll rpm Relays Ultravent /
0/2
extraction hood
rpm fan motor Soll rpm Adjusting speed of blower motor hot air top START
floor unit bottom Hubmagnet 1/0
Adjusting speed of blower motor hot air top MAX
Voltage signal P1 Offset Gas blower Steam MIN rpm actual rpm Set CO2

- 45 -
Adjusting speed of blower motor hot air bottom MIN Gas blower Steam
humidity in % clima valve Aktueller Wert actual rpm
Start rpm
Adjusting speed of blower motor hot air bottom START Gas blower Steam
Possible display: actual rpm Set CO2
calibration value fan speed 1 T dry, N wet, C Combi MAX rpm
T11 = dry (T) Adjusting speed of blower motor hot air bottom MAX Gas blower Hot air top MIN rpm
actual rpm Set CO2
calibration value fan speed 2 top motor (1) direction 1 table units / floor units top
T12 = dry, (T) Deactivation of Ultravent; calibration needed; NOTE: Gas
Gas blower Hot air top Start
top motor (1) direction 2 units: A flue gas analysis must be done after deactivation
calibration value fan speed 3 rpm actual rpm
N21 = wet, (N)
bottom motor (2) direction 1 Start Self test table units / floor units top
C22 = combi, (C) Gas blower Hot air top MAX
bottom motor (2) direction 2 F - Function test rpm actual rpm Set CO2
calibration value fan speed 4
Time display: table units / floor units top
Shown figures x 1000 Note: In function test components are NOT protected against overload!
Gas blower Hot air bottom
actual rpm Set CO2
Steam SSR time since last Set DIP switch 2 to „ON“ position! MIN rpm floor units bottom
SC Automatic SC automatic in min.
Cabinet Time Gas blower Hot air bottom
Function actual rpm
display display Start rpm floor units bottom
Unit size / energy 61 - 202 E/G Gas blower Hot air bottom Set CO2
actual temp.B5 actual rpm
Steam 50%, Electric unit 0 - 50 MAX rpm floor units bottom
steam generator
flame current steam [µA]
actual temp.B5
Steam 100%, Electric unit 0 - 100
flame current hot air steam generator
table unit / floor unit top [µA] Software Update:
actual temp.B1
Hot air 50%, Electric unit 0 - 50 - Switch unit off
flame current hot air cabinet
[µA] actual temp.B1 - connect white USB stick with latest software to USB interface
floor unit bottom Hot air 100%, Electric unit 0 - 100
cabinet - Switch unit on
Installation height (boiling point) n ts [m] actual temp.B5 0 = off - In the upper display must be the higher SW version
Steam Gas unit
B5 steam generator 100 = on
- The Prog/Start key is blinking. Pressing the Prog/Start key will
Installation height (P1 cold) n dd [m] Hot air Gas unit actual temp.B1 0 = off
table / floor top cabinet 100 = on start the software update; wait until key is blinking again
Installation height (factory) dLL [m] Hot air Gas actual temp.B1 0 = off - Switch unit off
floor unit bottom cabinet 100 = on - Remove USB stick
# 87.01.085

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V01 en, Trouble shooting

V01 en, Trouble shooting - 46 -
- 47 - V01 en, Trouble shooting
RTS contact Germany

Fax: +49 (0)8191-327397

e-mail: [email protected]
web: https://portal.rational-online.com

Service Parts:
Fax: +49 (0)8191-327408
e-mail: [email protected]

Chef Line:
Phone: +49 (0)8191-327300

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Please note that any technical information concerning Rational products
must NOT be forwarded to any third party.

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