International Journal of Scientific Research in Engineering and Management (IJSREM)

Volume: 06 Issue: 05 | May - 2022 Impact Factor: 7.185 ISSN: 2582-3930

Project Chatbot Using Python

Namdev Tidke1, Abhijeet Vyavhare2,Saidnuman Tamboli3 ,Rohit Mathpati4
Diploma In computer Engineering ,

Vshweshwarayya Abhiyantriki Padvika Mahavidyalaya, Almala.

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Abstract – ChatBot can be described as software that can chat
with people using artificial intelligence. This software is used to
perform tasks such as quickly responding to users, informing
them, helping to purchase products and providing better service
to customers.

We are going present the general working principle

and the basic concepts of artificial intelligence based chatbots
and related concepts as well as their applications in various
sectors such as telecommunication, banking, health, customer
call centers and e-commerce. Additionally, the results of an
example chabbot for donation service developed for
telecommunication service provider are presented using the
Fig -1: Figure
proposed architecture.

Key Words: telecommunication, intelligence.

1. INTRODUCTION
Chatbots, also known as conversational agents, are designed
with the help of AI (Artificial Intelligence) software. They
simulate a conversation (or a chat) with users in a natural
language via messaging applications, websites, mobile apps, or
phone.
There are two primary ways chatbots are offered to visitors:
Web-based applications, Standalone applications
Chatbots represent a potential shift in how people interact with
data and services online. While there is currently a surge of
interest in chatbot design and development, we lack knowledge
Fig -2: Figure
about why people use chatbots.

2. Body of Paper
This chatbot system is used to reduce the time and effort
of human. Also in this system chatbot is used to chat with user
and predefined Q & A are defined. Human efforts are reduced
in due to this bot.
 24-7 availability – Unlike humans, chatbots
once installed can attend queries at any time of
the day.
 Learning and Updating – AI-based
chatbots are capable of learning from
interactions and updating themselves on
their own. Fig -3: Figure
 Multiple Customer Handling – They can handle as
many queries as required at once, this is a major
benefit of using chatbots

© 2022, IJSREM | www.ijsrem.com | Page 1

 International Journal of Scientific Research in Engineering and Management (IJSREM)
Volume: 06 Issue: 05 | May - 2022 Impact Factor: 7.185 ISSN: 2582-3930

the user and companies to main their data with the help of
intelligent assistance.

8.REFERENCES
 Ling, G., Fern, Y., Boon, L. and Huat, T. (2016).
Understanding Customer Satisfaction of Internet
Banking: A Case Study In Malacca. ‘Procedia
Economics and Finance’, 37, pp.80-85.n (Accessed
11/10/2017). Barty, J. and Recketts, T. (2014).
'Promoting Competetion in the UK banking Industry',
Promoting Competetion in the UK banking Industry.
Fig -4: Figure BBA Competition Report., , pp. 4. Available
at:https://www.bba.org.uk/wpcontent/uploads/2014/0
6/BBA_Competition_Report_23.06_WEB_2.0.pdf
3. CONCLUSIONS (Accessed 10/10/2017).
With a chatbot, your organization can easily offer high-quality  Aburub, F., Odeh, M., & Beeson, I. (2007).
support and conflict resolution any time of day, and for a large ‘Modelling non-functional requirements of business
quantity of customers simultaneously. Chatbots boost Processes’. Information and Software Technology,
operational efficiency and bring cost savings to businesses 49(11–12), 1162-1171. Available at:
while offering convenience and added services to internal http://dx.doi.org/10.1016/j.infsof.2006.12.002
employees and external customers. They allow companies to (Accessed 10/10/2017). Cardline. (2010). ‘Half of UK
easily resolve many types of customer queries and issues while internet users now bank online’, 10(3), pp. 32-32.
reducing the need for human interaction. Availablle at:
http://web.b.ebscohost.com/bsi/detail/detail?vid=1&s
4.ACKNOWLEDGEMENT id=23ade416-2f14-4608-a8a1-
We would regard this project as the culmination of efforts put 3de95541175b%40sessionmgr102&bdata=JnNpdGU
by various persons during this academic year. We express the 9YnNpLWxpdmU%3d#AN=47659678&db =bth
whole hearted thanks to our guide Mrs. Sanghita Deb for such (Accessed 10/10/2017).
priceless and affectionate guidance throughout the project,  Watson, A. (2010). How to succeed with NLP: Go
without which this report would only be a dream. We also from good to great at work using the power of neuro-
express our sincere thanks to Head of Department Computer linguistic programming. Oxford: Capstone .(Accessed
Technology Mr. Ambulge S. S for providing all necessary 11/10/2017) KingING, W. B. (2017). Year of the
prerequisites. We express our deepest regards towards the staff chatbot: Credit unions gearing up for artificial
members and friends for their constant support. We express intelligence. Credit Union Journal, 21(4), 18-18 .
whole hearted thanks to our principal of VAPM, Almala (Acccessed 11/10/2017). Dole, A., Sansare, H.,
College Mr. Dharashive P. S for providing all necessary Harekar, R. and Athalye, S. (2015). [online]
infrastructures, labs, etc. www.ijettcs.org. Available at:
http://www.ijettca.org/Volume4Issue5(2)/IJETTCS-
5.ADVANTAGES 2015-10-09-16.pdf [Accessed 11 Oct. 2017].
 Less cost
 24/7 Availability
 Learning and updating
 It manages multiple clients
 It is easy to use
 Human effort is less

6.ADVANTAGES

 It takes more time for installing the app

 Security is less

7.FUTURE SCOPE OF PROJECT

By making the some upgradation in it will be very inficient to
handle the data. with the help of our software it will be easy for

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