Together we can beat poverty for good. Will you join us?

JOB DESCRIPTION: PROGRAMME QUALITY MANAGER

Oxfam is a development, humanitarian and campaigning international confederation of 20

organizations that work in over 90 countries to find lasting solutions to poverty, inequality,
and injustice. Oxfam was established in Rwanda in 1980s, although prior to that had funded
the work within the country. We have been always inspired and driven by the potential that
is inherent in all Rwandan people; the potential not only to survive tragic history but to thrive
and achieve impressive growth and stability. Oxfam is not an implementing organization,
rather it works through partners. In Rwanda, OXFAM vision is just Rwanda without poverty.
Our mission is to ensure that women, youth and men enjoy equal rights and benefit from fair
and inclusive development.

We place a high priority on ensuring that only those who share and demonstrate our values
are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for
ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening
checks, which can include criminal records and terrorism finance checks. Oxfam GB also
participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme,
we will request information from job applicants’ previous employers about any findings of
sexual exploitation, sexual abuse and/or sexual harassment during employment, or
incidents under investigation when the applicant left employment. By submitting an
application, the job applicant confirms his/her understanding of these recruitment
procedures.

We are committed to ensuring diversity and gender equality within our organisation and
encourage applicants from diverse backgrounds to apply.
Shaping a stronger Oxfam for people living in poverty.

ABOUT OXFAM

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can
be overcome. We are shop volunteers, women’s right activists, marathon runners, aid
workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water
engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of the international confederation Oxfam.

OUR TEAM

Oxfam is a development, humanitarian and campaigning international confederation of 20

organizations that work in over 90 countries to find lasting solutions to poverty, inequality,
and injustice. Oxfam was established in Rwanda in 1980s, although prior to that had funded
the work within the country. We have been always inspired and driven by the potential that
is inherent in all Rwandan people; the potential not only to survive tragic history but to thrive
and achieve impressive growth and stability. Oxfam is not an implementing organization,
rather it works through partners. In Rwanda, OXFAM vision is just Rwanda without poverty.
Our mission is to ensure that women, youth and men enjoy equal rights and benefit from fair
and inclusive development.

Oxfam and partners implement legacy projects and activities falling under the three
programme pillars, namely Sustainable Livelihoods including Entreprise Development
Programme, Gender Justice and resilience strengthening. Participatory governance is a
cross-cutting theme implemented through the other pillars.

JOB PURPOSE

The overall objective of the Programme Quality Manager (PQM) role is to maintain a
strong culture and practice of high quality programming and continuously works towards
improving the impact and advancing Oxfam work in fighting poverty and inequality. PQM
will strengthen partners capacity and support in programme design and development of
proposals for funding. S/he will working in collaboration with partner and support
programme teams in ensuring social accountability. S/he will take leadership in guiding
programmes to deliver on their outcomes and adhering to the organisation programme
standards. S/he will coordinate cross learning and feedback across partners and lead
them to adapt as per lessons generated. S/he will support the Legacy Manager to ensure
that the organisation is represented in critical partner, donor, CSOs, and government
meetings or convenings. S/he will provide leadership to the programme team to ensure
that planned commitments are accomplished.

WHAT THE RECRUITING MANAGER HAS TO SAY ABOUT THE ROLE?

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The Programme Quality Manager’s role is accountable for ensuring that the project
management, monitoring, review, evaluation, documentation, reporting and closure
processes of legacy projects, including meet Oxfam Minimum Standards for Programming
and CAMSA guidelines. The role also ensures compliance with all external and internal
programme quality and contractual obligations of Oxfam in Rwanda and advises the team
on the risks derived through projects implementation, monitoring and evaluation. The Job
holder will ensure that the phasing out of legacy projects, comply with the Rwanda
Governance Board (RGB) closing checklist.

CORE DETAILS

Location: The job holder shall be based at Oxfam Legacy Office in Kigali

Salary: Competitive salary package

Internal Grade: C2

Division National Job Programme

Family:

Contract type: Fixed Term: Ending March 2023 with possible extension

Hours of work:
37.5 hours per week. This is a full-
time role; however, Oxfam offers various flexible arrangements
which candidates can discuss with the Recruiting Manager at
interview stage

This role reports to: Legacy Manager

Staff reporting to this None

post:

Annual budget for the

post:

Key Staff of Oxfam legacy in Rwanda, Partner Organisations

relationships/interactions:

Screening checks: All successful candidates will be screened through Refinitiv World-
Check One to comply with counter terrorism and financial
sanctions regulations.

References: Should you be successful and not already employed by Oxfam GB,
we will require minimum of two references covering five years of
employment history.
DBS checks (for roles based in the UK):It is a requirement
in the UK for a new DBS check at enhanced level for every
new member of staff who works directly with, or has regular
contact with, children or vulnerable adults in the UK
(consistent with DBS guidance and relevant law).

KEY RESPONSIBILITIES

1. Programme Quality Assurance, Documentation and influencing

(40%)

• Coordinate implementation of monitoring, evaluation systems and processes in

the legacy projects.
• Coordinate the roll out of and compliance with Oxfam’s program quality
frameworks such as CAMSA.
• Take the lead in the using MEAL frameworks as effective tools for information
and communication and materials to facilitate documentation and effective
information sharing and celebration of the key achievements
• Provide a critical analysis of the strategies and approaches and facilitate
appropriate changes to ensure legacy projects’ outcomes are sustainable and
demonstrate wider impact.
• Maintain links with regional and global program development, monitoring,
evaluations and accountability initiatives and build/strengthen networks for
policy, advocacy and influencing around women’s rights.
• In collaboration with the Legacy Manager, provide high-quality technical advice
to Oxfam and partners teams in monitoring and documentation of progress of
the results/ objectives/outcomes and impact as Oxfam phases out from Rwanda.
• Act as lead and liaison point for high quality final evaluations and initiatives in
compliance with Oxfam’s evaluation policy and ensure that learning from these
processes are disseminated and acted upon.
• Facilitating capacity building process, using various approaches and
methodologies, of partners and Oxfam staff on knowledge, skills and
competencies necessary for quality delivery of legacy programme
• Provide technical guidance in the quantitative & qualitative data collection,
analysis and management and report back in an effective manner.
• Take lead in identifying learning points across the range of work carried out
during the legacy period and identify opportunities to share the learnings through
meetings, workshops, reflection reviews, reports and documentation of best
practices.
• Work with the legacy team to use Oxfam knowledge management system and
organizational learning framework to facilitate access to different projects and
program level learning and use it for celebrating Oxfam existence in Rwanda.
• Strengthen partners capacity and support in programme design and
development of proposals for funding
• Working in collaboration with partners, s/he will support programme teams in
ensuring social accountability

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 • Coordinate cross learning and feedback across partners and lead them to
adapt as per lessons generated.

2. Managing Programme Monitoring, Evaluation, Accountability and Learning

(30%)
• Facilitate evaluation and management of the process, including the
management response to evaluations and audits of programmes.
• Giving specific focus on women and young people through monitoring,
evaluations, and accountability measures.
• Working closely with the legacy team to ensure that the partners have the
necessary organisational and technical capacity to entrench quality work
throughout the legacy period.
• Maintain oversight for the monitoring of the implementation of the legacy
programme/projects; supporting legacy managers to maintain active
implementation plans and acceleration plans.
• As focal a point for Oxfam’s People-soft programme accountability system and
review work with the OGB EA node and the OI regional platform to ensure that
the legacy programme/projects management information is recorded,
maintained (kept up to date) and meets minimum standards.
• Provide refresher sessions and support to the legacy team at Oxfam and
partners’ level on the use of Oxfam’s People-soft programme accountability
system.
• Support the legacy team at Oxfam and partners’ level to create and maximise
the links between program work and influencing strategies and activities.

3. Programme management
20%

• Provide support in day to day implementation of Legacy Projects.

• Participate in meetings, training sessions, conferences and public promotion of
projects’ activities.
• Support development and implementation of plans and field visits plans to
support the programme’s implementation and smooth spending of programme’s
budget.
• Support the organization of key advocacy/awareness raising events within
legacy projects;
• Perform broad range of tasks and activities aimed at ensuring effective
implementation of the legacy projects;
• Preform regular (at least monthly) visits to the location of legacy project sites;
• Provide hands-on support to Oxfam partners during implementation of activities
especially to field officers and finance officers;
• Establish, build and maintain effective working relationships with the rest of the
legacy unit staff;
• Ensure compliance with a variety of standards and work processes that are fully
documented, researched and reported;
• Review a variety of data, identify and adjust discrepancies, support identification
and resolution of operational problems and be able to provide inputs to other
legacy projects related processes;
 • Play a key role within the legacy team to ensure acceptable segregation of
duties.
• Provide support to project logistical arrangements;
• Provide technical support and assistance in analysing the projects’ financial
information (e.g. projects’ financial projections, BVAs);
• Support the collection and review of success stories and documentation of
lessons learned from the implementation of the projects;
• Support in the implementation of legacy project’s annual work plan;
• Contribute to programme reporting, supporting in the consolidation of partners
reports into solid, consistent, and high quality reports to donors;
• Coordinate learning events for programme improvement.

4. Partnership Management
(10%)
•In consultation with the Legacy Manager provide technical support to design and
deliver training and support to address legacy staff and partner programme
management capacity gaps on programme quality, documentation, monitoring,
evaluation, accountability and learning.
• Schedule and manage the delivery of training to legacy staff and partners on
Oxfam program quality standards including CAMSA.
• Lead in maintaining systems and processes that will ensure that there is strong
accountability in the program between programme beneficiaries, other
stakeholders, and Oxfam with programme staff, partners and communities.
• Interact with Oxfam communities of practice working on programme quality to
represent the issues emerging from the programme, to remain up to date with
internal good practice and to solicit capacity building and other support when
necessary.
• Provide support to PM in facilitation, and communication with implementing
partners and other stakeholders and responding to their queries;
• Document lessons learned from training activities, community meetings, field
visits and assist in preparing training reports;
• Assist in partnership capacity strengthening, safeguarding reviews and data
quality assessment.
Technical Skills, Experience & Knowledge.
Leadership and Management:
• Passion for improving effectiveness of development programmes and
demonstrating tangible outcomes for poor and vulnerable women and men
• Proven experience in leading on, or leading strategic thinking for quality
programmes
• Senior level program advisory or management experience and understanding of
program realities at country level.
• Proven experience in managing, advising, training coaching, and developing
others on programme quality issues
• Effective negotiation abilities and informal leadership skills in a multi-
stakeholder, network environment
• Demonstrable organisational and project management skills (including budget
management) and an ability to manage multiple projects to deadlines

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Job Profile Template Oct 2019
 • Ability to plan workload and demonstrate accountability for outputs with minimal
direct supervision
• Good organisational skills including accuracy, consistency, attention to detail,
tenacity and the ability to work under pressure

Technical skills
• Strong technical competence in research, monitoring, evaluation and
accountability methods; and, good grasp of latest sector thinking, codes,
standards and practice.
• Understanding of a broad range of program quality issues and the practical
issues faced by program managers in demonstrating impact.
• Excellent knowledge of programme development and delivery approaches,
tools, methodologies and best practices
• Experience of working with multi-donor contracts and knowledge/ experience of
their programme quality requirements.
• Proven experience of improving effectiveness of development programmes and
demonstrating tangible outcomes for poor and vulnerable women and men
• Strong understanding of all aspects of programme quality and the practical
issues faced by programme managers
• Proven ability to lead and facilitate a Legacy Strategy and programme
implementation strategies
• Proven experience in supporting partnership management, strategic thinking
and quality implementation
• Understanding of, and commitment to Oxfam’s ‘one programme approach’
(linking humanitarian, development & influencing work)
• Demonstrable understanding of effective programme cycle management in
rights-based long-term development, campaigning/advocacy and humanitarian
work, with relevant direct field programme experience.
• Practical experience of mainstreaming gender in programme quality
components related to development, influencing or humanitarian work.
• Demonstrable ability to think creatively and practically to improve programme
quality
• Strong analytical skills

Communication, networking and influencing

• Ability to liaise with a wide range of people, mainly internally and at many levels,
• Excellent interpersonal and negotiation skills with demonstrable ability to lead,
influence and motivate others in a diversity of contexts and functions
• Strong self-awareness, as well as strong analytical and critical thinking skills.
• Excellent communications, facilitation and team building skills
• Demonstrable ability to contribute to teams and to work with and influence
people from diverse backgrounds.
• Effective negotiation abilities and informal leadership skills in a multi-
stakeholder, network environment
• Excellent personal communication skills, in written and verbal English, with high
impact influencing and persuasive skills an able to represent Oxfam to donors
and external institutions
 • Excellent knowledge of the INGOs legislation in Rwanda, with a good
understanding of key external organisations, how they operate and make
decisions, and the country development context
• Ability to work effectively with others persuading, influencing, negotiating and
supporting, following as required to achieve targets
• Good research and analytical skills and ability to write quality reports and make
recommendations for improvements
• Competent in the use of computers especially spreadsheets (Excel), accounting
packages, and word processing preferably Word. Competent in the use of email
packages (Outlook, Teams, Zoom, etc.)
• Experience of working in a multicultural team

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Job Profile Template Oct 2019
 How this will
PERSON SPECIFICATION
be assessed? 1
Note to candidates: Shortlisted candidates will be assessed on our organisational values and attributes at the

Presentation

Other<pleas
Shortlisting
interview stage. The successful candidate(s) will be expected to adhere to our code of conduct. We encourage

e specify)
Interview
candidates to read and understand our code of conduct here.

Key Organisational Attributes

Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal
opportunities.

Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming,
women’s rights, and diversity for all aspects of development work.

Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who
come into contact with Oxfam are as safe as possible

Organisational Values

Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and
hold ourselves accountable. We believe that others should also be held accountable for their actions

Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people
living in poverty, should feel they can make change happen

1
Whilst we make every effort to indicate how the candidates will be assessed against a criterion, this is subject to change and may be influenced by the quality of applications.
Page 9 of 14
 Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make,
regardless of visible and invisible differences

Oxfam Leadership Competencies

Other<please
Presentation
Shortlisting
1. Focus on overall impact of work rather on only department area of operations.
2. Getting more familiar with the complex systems and environment.

Interview

specify)
3. Working more and more with teams.
4. Understanding and getting familiar with the cross function’s linkage and coordination.

• Strategic thinking: Focus on wider system and feed learnings to wider programme

• Strengthening the system: Focus on wider system and feed learnings to wider programme

• Solution Oriented: Solutions to functions problems/challenges support to overall country programs.

Essential - Experience, Knowledge, Qualifications & Competencies

• Minimum 5 years of working experience in agriculture value chain, economic justice and women's
economic rights with at least 3-year experience in programme management role, enterprise development,
markets-based or value chain development and/or Value Chain Finance projects; or similar private sector
positions.

• University degree in Agribusiness, Business Administration, Economics, or related field

• Demonstrated experience in high impact influencing program development, implementation, coordination,

monitoring, evaluation and learning and strong operational management ability with a clear focus on
results delivery

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Job Profile Template Oct 2019
 • Proven experience in designing and overseeing implementation of women’s economic empowerment and
rights projects including voice, participation and leadership projects.
•
• Clear understanding of market analysis, role of private sectors in poverty eradication, and value chain
promotion.

Desirable

• Demonstrated use of system skills and ability to learn and manipulate online system.

• Demonstrable communication, facilitation and representation skills (in English and Kinyarwanda
preferably).

• Experience of 5 years in partnership development, nurturing and management and alliance building and
maintenance across actors and sectors.
HOW TO FIND OUT MORE ABOUT US

• Find out more about our pay & benefits here. Get a feel of what it is like to work at
Oxfam here.
• Look at our ‘How to apply’ section for helpful tips here.

• Technical glitch? If you have any issues when submitting your application, please
contact [email protected]

• We are unable to accept prospective applications, but you can sign up for our job
alerts here

• External applicants: https://jobs.oxfam.org.uk, Internal applicants:

https://jobs.oxfam.org.uk/internal

• Find out about everything we do here.

FOLLOW US

Oxfam GB is a Disability Confident Employer. Should you be unable to

submit your application online and would prefer an alternative method
please contact our recruitment team.

Page 12 of 14
 OXFAM LEADERSHIP COMPETENCY FRAMEWORK - For your information only. Please
use criteria in the ‘Person Specification’ section to demonstrate your suitability for the role.

Competencies Description

Decisiveness We are comfortable to make transparent decisions and to adapt decision

making modes to the context and needs.

Influencing We have the ability to engage with diverse stakeholders in a way that leads to
increased impact for the organization. We spot opportunities to influence
effectively and where there are no opportunities we have the ability to create
them in a respectful and impactful manner.

Humility We put ‘we’ before ‘me’ and place an emphasis on the power of the collective,
nurture the team and play to the strengths of each individual. We are not
concerned with hierarchical power, and we engage with, trust and value the
knowledge and expertise of others across all levels of the organization.

Relationship We understand the importance of building relationship, within and outside the
Building organization. We have the ability to engage with traditional and non-traditional
stakeholders in ways that lead to increased impact for the organization.

Listening We are good listeners who can see where deeper levels of thought and tacit
assumptions differ. Our messages to others are clear, and consider different
preferences.

Mutual We can explain our decisions and how we have taken them based on our
Accountability organizational values. We are ready to be held to account for what we do and
how we behave, as we are also holding others to account in a consistent
manner.

Agility, We scan the environment, anticipate changes, are comfortable with lack of
Complexity, and clarity and deal with a large number of elements interacting in diverse and
Ambiguity unpredictable ways.

Systems We view problems as parts of an overall system and in their relation to the whole
Thinking system, rather than reacting to a specific part, outcome or event in isolation. We
focus on cyclical rather than linear cause and effect. By consistently practicing
systems thinking we are aware of and manage well unintended consequences
of organizational decisions and actions.

Strategic We use judgment, weighing risk against the imperative to act. We make
Thinking and decisions consistent with organizational strategies and values.
Judgment

Vision Setting We have the ability to identify and lead visionary initiatives that are beneficial
for our organization and we set high-level direction through a visioning process
that engages the organization and diverse external stakeholders.
Self-Awareness We are able to develop a high degree of self-awareness around our own
strengths and weaknesses and our impact on others. Our self-awareness
enables us to moderate and self-regulate our behaviors to control and channel
our impulses for good purposes.

Enabling We all work to effectively empower and enable others to deliver the
organizations goals through creating conditions of success. We passionately
invest in others by developing their careers, not only their skills for the job. We
provide freedom; demonstrate belief and trust provide appropriate support. We
give more freedom and demonstrate belief and trust, underpinned with
appropriate support.

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