Lindner 2011
Lindner 2011
Lindner 2011
Lindner, Ralf and Riehm, Ulrich (2011) "Broadening Participation Through E-Petitions? An
Empirical Study of Petitions to the German Parliament," Policy & Internet: Vol. 3: Iss. 1, Article 4.
http://www.psocommons.org/policyandinternet/vol3/iss1/art4
DOI: 10.2202/1944-2866.1083
©2011 Policy Studies Organization
Broadening Participation Through E-
Petitions? An Empirical Study of Petitions to
the German Parliament
Ralf Lindner, Fraunhofer Institute for Systems and Innovation Research ISI,
Karlsruhe
Ulrich Riehm, Office of Technology Assessment at the German Bundestag
(TAB), Berlin
Abstract
Petitioning is a well established form of political participation in most liberal democracies,
but little is known about petitioners, their socio-demographics, motivations and assessments of
petitioning processes. In 2005, the German parliament introduced public e-petitions which are
submitted, signed and discussed on the Internet. This article reports a 2007 survey of 571
traditional and 350 e-petitioners. The results indicate that both petitioner samples are characterised
by an above average level of general political participation and Internet use. Users of the e-petition
system are younger than traditional petitioners, but the group continues to be dominated by men
and those with higher levels of formal education than traditional petitioners. E-petitions seem to
amplify existing inequalities in participation patterns as they predominately attract highly
mobilised and politically active individuals with a disproportionately high socio-economic status.
Author Notes: The research for this paper was funded by the German Bundestag.
Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
Introduction
The right to petition parliament has received unprecedented public attention in
Germany during the last few years. Arguably, the reason for the heightened
interest in this long-standing and constitutionally guaranteed right is related to a
number of notable procedural innovations which are at least in part reliant on the
Internet, and which have the potential to contribute to increased publicness and
transparency of the parliament’s petitioning processes. In 2005, the German
Federal Parliament (Deutscher Bundestag) initiated a two-year e-petitioning pilot
scheme that enabled citizens to submit, publish, co-sign, and discuss petitions
online. The launch of the e-petition system was accompanied by the introduction
of the statutory obligation of the Bundestag’s petitions committee to hold public
meetings with petitioners who collected 50,000 or more signatures supporting
their cause. Due to the broad public approval and the positive evaluation of the
pilot, the petitions committee decided to continue to provide the e-petition system
as a regular service in 2007. The “role model” for the Internet-related features of
the reform was the Scottish Parliament’s e-petition system, which was introduced
in 2000, only one year after the re-establishment of the Scottish legislature
(Macintosh, Malina, and Farrell 2002). The close working relationship between
the petition committees of the two parliaments is also signified by the fact that the
Bundestag’s e-petition system was based on the Scottish E-petitioner software
until 2008.
An analysis of the Bundestag’s e-petition system seems particularly
promising due to two main reasons: First, e-petitions—not only in Germany, but
also in other liberal democracies such as the UK—are clearly at the forefront of
official, fully operational e-participation opportunities provided to citizens by
governments and parliaments. Other forms of formal, institutionalized, and legally
codified forms of e-participation are rather exceptional, and the few existing
examples appear to be less mature, tend to remain at an experimental stage, or are
confined to specific target groups (Lindner and Riehm 2009a). Moreover, official
e-petition systems made available by public institutions seem to be better suited to
grasping the changing participation patterns associated with this form of e-
participation due to their “real-life” conditions. Second, the reform of the German
petitioning process, resulting in modified and Internet-based submission
procedures, the introduction of new rights for petitioners, and enhanced
transparency and publicness, potentially affects parliamentary core functions.
Thus, possible impacts of e-petition systems on political legitimacy and
responsiveness can be observed.
The reforms of the Bundestag’s petition procedures were the vantage point
for the Office of Technology Assessment at the German Parliament (TAB) to
conduct a comprehensive scientific evaluation focusing on different aspects of
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Policy & Internet, Vol. 3 [2011], Iss. 1, Art. 4
new media applications in parliamentary petitioning. Between 2006 and 2008, the
TAB carried out the research project “Public electronic petitions and civic
involvement” on behalf of the Bundestag.1 The findings were published in 2009
(Riehm et al. 2009; Riehm, Coenen, and Lindner 2009). Since 2009, TAB has
been working on the follow-up study “Electronic petitioning and the
modernisation of petitioning systems in Europe”.2 The empirical results presented
in this paper were primarily generated during the first project.
The purpose of this paper is to highlight a selection of the main findings of
this research. Particular emphasis will be put on the c-demographic characteristics
of the e-petition system users. Who uses the new e-petition system and what
distinguishes them from initiators and supporters of traditional, paper-based
petitions on the one hand, and the public at large on the other, in terms of socio-
demographics? What are their motives to use the web-based features offered by
the Bundestag, and how do they evaluate the e-petition system? Does the
availability of an online petitioning channel change established patterns of
political participation? Moreover, based on the overall results of the multiple
research endeavors of the project, a brief assessment of the procedural innovation
on the Bundestag’s decision-making processes with regard to increased
transparency and responsiveness will be presented.
The evaluation of the e-petitioning pilot scheme centered on four main
fields of investigation: (1) the software system, (2) the petitioners, users, and the
general public, (3) the staff of the parliamentary services and administration, and
(4) the petitions committee. A broad range of quantitative and qualitative methods
was applied during the project, including usability analyses, workflow analysis,
standardized surveys, semi-standardized expert interviews, and discourse analysis
(Riehm et al. 2009; Riehm, Coenen, and Lindner 2009, 219ff.). Only a small
portion of the empirical results can be presented in this paper.
The paper is organized as follows: First, a general definition of petitions
and their main functions in representative democracies are presented. Due to the
empirical focus of this paper, the German peculiarities of the petition process will
be briefly outlined as well. The ensuing section lays out the main empirical
findings of the evaluation study with regard to the socio-demographic profiles of
petitioners, their Internet usage patterns, their degree of civic involvement, and
their assessments of the (e-)petitioning process. Finally, a conclusion summarizes
the main findings and provides an assessment of the Bundestag’s reforms of the
petition system with regard to its impacts on political participation and
parliamentary responsiveness.
1
The English summary of the research report is available at http://www.tab-beim-bundestag.de/
en/publications/reports/ab127.html.
2
http://www.tab-beim-bundestag.de/en/research/u147.html.
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3
E-petition systems are operated both by public bodies as well as non-governmental, private
organizations. The former usually have institutionalized and, to a certain extent, legally codified
procedures in place, while the latter are free to determine the procedural requirements (Riehm et
al. 2009; Riehm, Coenen, and Lindner 2009, 190–195). This article deals with e-petition systems
operated by public bodies.
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4
Federal law according to Artikel 45c of the Basic Law, July19, 1975, Bundesgesetzblatt I,
p. 1921.
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Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
Political Functions
Petitions fulfil different political and democratic functions; their concrete role and
political significance in a given political system is dependent upon socio-historical
and institutional contexts. The most important general functions of petitioning in
democratic polities are briefly discussed below: against this background one can
also explore if these functions are fulfilled differently by e-petitions.
Individual-level functions: In comparative terms, the chance of reaching a
private or political goal via petitioning is relatively low. In the case of individual
complaints (res privata), other channels to remedy administrative wrongdoings,
such as recourse to the courts, seem more promising. With regard to petitions
aiming to change public policy (res publica), the formal political influence is also
limited. In effect, petitions can only put an issue on the agenda of the addressee.
The ensuing debate and decision-making process usually takes place without the
petitioner’s involvement. The procedural practice at the Public Petitions
Committee (PPC) of the Scottish Parliament is an interesting exception: in many
instances, the PPC invites petitioners to give oral evidence. However, petitioners
are not entitled to this right (Riehm et al. 2009; Riehm, Coenen, and Lindner
2009, 139f.), and in Germany a minimum of 50,000 signatures are required to be
heard by the Bundestag’s petitions committee in a public session. Regardless of
these formal limitations, petitions may indirectly become politically influential.
Particularly large signature campaigns can effectively mobilize supporters, and
many NGOs and interest groups strategically initiate large signature drives as part
of their issue-based campaigns in order to drum up supporters and capture media
attention (Baringhorst, Kneip, and Niesyto 2007).
Intermediate-level functions: Petitions fulfil a number of distinct functions
from the perspective of the addressee, for example, petitions presented to
parliament can support the parliamentary control of the executive. In the German
case, this function is supported, for instance, by a number of investigatory powers
vested to the petitions committee (Vitzthum 1985). In addition, petitions can
deliver useful information and perform as political indicators. From this
perspective, petitions are a component of the communicative linkages between the
represented and their representatives, and can potentially contribute to the
responsiveness of parliament (Herzog 1989). Under certain circumstances,
petitioning can also fulfil the secondary function of expanding the competences of
parliament vis-à-vis the executive. Historically it can be observed repeatedly that
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Background. Since the early 1960s, the Bundestag’s petition system has been
subject to a number of reform proposals. Recurring issues have included the
competences and investigatory powers which should be assigned to the petitions
committee, striking an adequate balance between res privata and res publica,
establishment of a national parliamentary ombudsman, and the desirable degree of
publicness in handling petitions (Banse 1973; Betz 1994; Bockhofer 1999; Ismayr
1992; 2004; Korinek 1977). The most recent wave of discussions concerning the
petition system dates back to 2002, which resulted in the Bundestag’s e-petition
pilot scheme and other notable procedural reforms in 2005.
The decision to initiate a pilot scheme for electronic and public petitions
was made in June 2005. Since September of that year, petitions addressed to the
Bundestag have been submittable online and, under certain conditions, have been
made public via the Internet.5
The confluence of several favorable factors allowed for this reform.
Already in 2002, at the beginning of the 15th legislative period, the coalition
agreement between Social Democrats (SPD) and the Greens (BÜNDNIS 90/Die
GRÜNEN) called for an advancement of the petition system (SPD and BÜNDNIS
90/Die Grünen 2002). During the course of the second social democratic–green
government under Chancellor Gerhard Schröder (2002–2005), a number of
5
The Bundestag’s current e-petition portal is at https://epetitionen.bundestag.de/.
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Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
noteworthy incidents paved the way towards the pilot scheme. In March 2003, a
delegation of five members of the petitions committee visited the Scottish
Parliament in order to learn more about their e-petition system.6 In November, the
Bundestag’s petitions committee received a petition by email. With this petition
parliament was called upon to allow petitions submitted by email. Three months
later, as part of the routine procedural assessment of this petition, the federal
ministry of the interior declared that petitions submitted by email were legally
unobjectionable. Against the background of this important legal clarification, the
coalition parties were able to commence with the reform. Subsequently, the
coalition parties in parliament tabled three motions in November 2004:
The ensuing political debate indicated that the reform proposals enjoyed
broad political support, including that of the opposition parties. At the same time,
however, the Bundestag administration pointed out a number of serious technical
and organizational obstacles for the realization of the pilot scheme. Referring to
the experiences of Scotland, and after a second visit to Edinburgh, the
administration suggested the adoption of the Scottish E-Petitioner for the purpose
of the German pilot. This solution was eventually agreed upon and implemented
by the end of August 2005, only a few weeks prior to the preterm dissolution of
parliament. The first public e-petition was submitted on September 5, 2005.
On the whole, the pilot scheme was very successful. In 2007, the petitions
committee decided to continue to make the new features available on a routine
basis, thereby also taking the generally positive evaluation and some of the
recommendations of the TAB study into account. In order to be able to better cope
with the high volume of traffic and improve user friendliness, a new software
system replacing the Scottish E-Petitioner was commissioned and implemented in
2008, and rolled out in October of that year.
The Pilot Scheme’s Features. The key elements of the pilot scheme were technical
and procedural. Technically, the reform of the petition process involved:
6
The Scottish Parliament’s e-petition portal is at http://epetitions.scottish.parliament.uk/.
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7
The moderation is limited to the observance of the compliance with the forum rules.
8
For details on these petitions, see https://epetitionen.bundestag.de.
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9
Cf. the most recent annual report: Deutscher Bundestag (2010).
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for public e-petitions decreased considerably (from 37.3 percent in 2006 to only
13.7 percent in 2009). In view of the obviously strong appeal of public e-petitions
for many petitioners, the continuing low official acceptance rate for public e-
petitions becomes even more problematic. Nevertheless, the total number of
eventually accepted public e-petitions more than doubled over the course of the
four years. The permitted public e-petitions still represent, however, only a very
small portion of all petitions submitted to the Bundestag (3.7 percent in 2009).
Use of the discussion forums has also experienced an upward trend. The
already high number of 16,000 postings in 2006 was amplified to a remarkable
58,000 postings in 2009. If the higher number of public e-petitions is taken into
account, the intensified discussion activity occurred in relative terms as well: in
2009, the average number of postings per public e-petition was 83, up from 57 in
2006.
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Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
a
The data for 2008 are incomplete due to the introduction of the new software system. Comparisons with the years 2006, 2007, and 2009 need
to take this into account.
b
Until September 2008, public e-petitions could only be submitted by email. Since October 2008, both public e-petitions as well as non-public
e-petitions have been submittable via a web interface (https://epetitionen.bundestag.de). E-petitions submitted by email are not accounted for
in the official statistics from October 2008 onwards.
Source: Riehm et al. (2009); Riehm, Coenen, and Lindner (2009, 222); Deutscher Bundestag (2007, 2008, 2009, 2010).
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10
The surveys were conducted by Zebralog e.V., Berlin within the research project “Public
electronic petitions and civic involvement” (Riehm et al. 2009; Riehm, Coenen, and Lindner 2009)
on behalf of the TAB (see also Riehm and Trénel 2009).
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Internet Usage. Most parts of the recent modernization of the Bundestag’s petition
system are dependent upon the Internet. By providing an online channel for
petitioning, the initiators of the pilot scheme also intended to respond to society’s
changing media usage patterns. In the following, the Internet usage of the two
petitioner groups (traditional and public e-petitioners) will be examined. The
analysis can provide answers to the question to which degree access to the
Internet and media literacy help explain why petitioners decide to use the e-
petition system.
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Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
Table 3 shows that no, or insufficient, access to the Internet does not seem
to be the main reason why traditional petitioners prefer paper petitions. Compared
with the general population, members of this petitioner group have above average
Internet access (67.3 vs. 63 percent). Similarly, traditional petitioners tend to use
the Internet with greater intensity than the average. The only exceptions are their
below average affinity to online games and discussion forums.
In order to be able to make use of an e-petition system, citizens do not
only need access to the Internet, they also have to be informed about this
participation channel. Only 16.9 percent of traditional petitioners replied that they
were aware of the existence of the possibility to submit petitions electronically. At
the same time, 70.4 percent of this group declared that they thought submitting
petitions online was “very interesting” or “interesting.” At least this figure seems
to imply that there is quite some potential to attract additional e-petitioners from
the group of traditional petitioners in the future.
Political Mobilization of Abstaining Groups? Are there any indications that the
availability of an electronic submission channel for petitions mobilizes politically
rather passive parts of society? Can e-petitions help to empower underrepresented
groups? Or are the main beneficiaries of the additional participation opportunities
made available by the e-petition system resource-rich members of society, as
implied by the standard model of political participation (Milbrath 1965; Verba
and Nie 1972, 125–137; Lindner 2007, 92–98)?
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Traditional Public e-
Population
Petitioners Petitioners
Party membership (%) 13.0 18.4 4.3
Trade union membership or professional
26.5 32.2 17.8
association, etc. (%)
Participation in public protests,
47.8 59.3 29.2
demonstration (%)
Source: TAB survey data 2007; ALLBUS (2007).
Traditional
Public e-Petitioners
Petitioners
Yes, I If yes, Yes, I If yes, Population
already also already also
did this online did this online
Supported a signature campaign
80.9 26.5 94.9 66.3 54.6
(n=535, 302, 332, 285) (%)
Submitted a petition, regardless
of the most recent one 54.3 28.7 54.0 53.7 –
(n=536, 202, 326, 164) (%)
Contacted media
59.5 51.3 70.8 79.5 –
(n=536, 230, 325, 219) (%)
Contacted elected representative
or administration 71.1 36.8 73.3 69.3 20.9
(n=539, 247, 326, 218) (%)
Source: TAB survey data 2007; ALLBUS (2007).
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Lindner and Riehm: An Empirical Study of Petitions to the German Parliament
are politically highly experienced and actively involved in public affairs, and
within the subgroup of e-petitioners this observation is even more pronounced. As
is to be expected, e-petitioners responded that they are more experienced in taking
part in the online equivalents of participation activities than traditional petitioners.
However, traditional petitioners are by no means strict “offliners” in this respect,
as over 51.3 percent declared that they had contacted the media, and 36.8 percent
elected representatives, via the Internet.
Instead of empowering politically underrepresented or disengaged groups,
these findings suggest the contrary: public e-petitions seem to amplify existing
inequalities in societal participation patterns, as they predominately attract highly
mobilized and politically active individuals.
Public E-Petitioners’ Motives and Assessments. The survey data presented in the
previous sections demonstrated that petitioners tend to be politically active and
experienced. It can therefore be assumed that they are rather well informed about
the chances of achieving one’s goals by means of this form of participation. The
survey questionnaires asked both petitioner groups about their motivations in
submitting petitions. In addition, the presenters of public e-petitions were asked to
assess the e-petition procedure.
An overwhelming majority of the respondents from both petitioner
groups—84.5 percent of traditional petitioners and 93 percent of public e-
petitioners—stated that their petition was submitted with the intention of
prompting legislative action. Accordingly, respondents from both groups are
clearly in favor of making their petitions known to the public and the media
(traditional petitioners: 80.5 percent, n=483; public e-petitioners: 93.0 percent,
n=330). The respondents’ strong political outlook is particularly noteworthy in the
German e-petitioning context due to the very low share of permitted public e-
petitions (see Table 1). Most of the requests for public e-petition are rejected by
the Bundestag because they are assessed as unfit for public debate.
Presenters of public e-petitions were presented with additional survey
items about their goals and objectives (multiple answers). Unsurprisingly, 89.6
percent (n=335) hoped that the issue of the submission would be taken into
consideration by parliament, 83 percent (n=311) would like their petitions to be
discussed publicly, and 80.8 percent (n=313) believed that they could attract the
most supporters with this instrument. Finally, 72.5 percent (n=316) were
convinced that public e-petitions are the best way to attract public attention.
The respondents were also asked to assess the petition procedure (Table
6). The data indicate that traditional petitioners seem to view the petition process
quite positively: 76.4 percent stated that they were “very satisfied” or “satisfied.”
The e-petitioners’ evaluation, on the other hand, was rather negative: only 41.6
percent of the respondents from this petitioner group were “very satisfied” or
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“satisfied.” It should be noted though that a direct comparison of the two groups is
problematic because the respondents had to make their assessments in different
phases of the petitioning process due to methodological reasons. While the
traditional petitioner’s appraisal was based on the official submission
confirmation issued by the petition committee, part of the presenters of public e-
petitions could evaluate the complete process. Moreover, a quite plausible reason
for the high level of dissatisfaction in this group might be the large share of
rejections in terms of which e-petitions get published (Table 1).11
Traditional
Petitioners Public e-Petitioners
(n=329)
(n=475)
How satisfied are you with the handling of your petition so far?
Very satisfied (%) 40.6 9.7
Satisfied (%) 35.8 31.9
Not satisfied (%) 13.3 34.3
Disappointed (%) 10.3 24.0
Source: TAB survey data 2007.
Preliminary Results from the Ongoing Follow-up Study. Within the follow-up
study “Electronic petitioning and the modernisation of petitioning systems in
Europe,” which started in 2009 and will be published in 2011, a second survey
wave of the two petitioner groups was conducted. As the research is still in
progress, and the results are not yet approved and published, only a limited set of
preliminary findings can be presented in this paper.
With regard to the socio-demographics of traditional petitioners, the
second survey revealed no significant changes compared with the 2007 data. The
disproportionally large share of men within the group of public e-petitioners has
increased even more. In terms of age, the composition of public e-petitioners has
changed as well: while the younger cohorts increased their share to the level of the
general population, the share of the 60+ generation decreased. Concerning the
levels of formal education attained by the two petitioner groups, the second
survey delivered largely the same results as in 2007: petitioners tend to have
higher levels of formal education than the average population.
11
Preliminary results from the follow-up study show that the level of dissatisfaction of traditional
petitioners asked after completion of the petition process is approximately the same as the level of
dissatisfaction within the group of e-petitioners.
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Conclusions
The introduction of the e-petition pilot scheme in 2005 was an important step in
the modernizing of the Bundestag’s petition procedures. This prize-winning
innovation13 has received broad approval and undoubtedly contributes to a higher
public visibility of petitioning as a form of political participation in Germany. The
reform did not only make parts of the petition process available online, but also
added to its improved publicness, transparency, and discursiveness (Lindner and
Riehm 2009b; Riehm et al. 2009; Riehm, Coenen, and Lindner 2009).
As part of the evaluation study of the e-petition pilot scheme, two surveys
examining traditional petitioners’ and public e-petitioners’ socio-demographic
make-up, their civic involvement, and their media usage patterns were conducted.
In summary, the results show that the introduction of the e-petition system was
successful to a very limited degree in attracting underrepresented societal groups.
Public e-petitioners are indeed significantly younger than the average traditional
petitioner. At the same time however, already existing gender and socioeconomic
biases are exacerbated as e-petitioners tend to be predominantly men and have
attained above average levels of formal education. Furthermore, both groups of
petitioners surveyed are politically more engaged than the general population: a
finding that is even more pronounced in the case of public e-petitioners. Instead of
fulfilling the hopes of those who had sought to attract the politically disengaged
by offering an online channel for petitioning, the results for the most part support
the expectations of political sociology’s well-established standard model of
12
The 2007 surveys were conducted at the beginning, and the 2009 surveys at the end of the
calendar year.
13
The Bundestag’s petitions committee was awarded with the “politics award” in the category
“innovation”: http://www.politikaward.de/gewinner2008/index.php.
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