The Difference Between A Product and Service
The Difference Between A Product and Service
The Difference Between A Product and Service
Product
Services
Tangible
• capable of being touched; discernible by the touch; material
or substantial. real or actual, rather than imaginary or
visionary
Intangible
• That exists but cannot be touched; cannot be measured.
Tangible
• Tangible Assets Tangible assets are physical and
measurable assets that are used in a company's operations.
Assets such as property, plant, and equipment are tangible
assets. Tangible assets form the backbone of a company's
business by providing the means by which companies
produce their goods and services. Tangible assets can be
damaged by naturally-occurring events. These assets include:
like stocks, bonds, and cash.
Intangible
Summary
But what about the service the car buyer receives from the car
dealer? The way a car salesperson interacts with one buyer is
not the same way he interacts with another buyer. If the car
buyer is lucky, he may find a salesperson who is well-
informed, courteous, and is willing to negotiate. If he’s not,
the car salesperson might be one who lacks information or
behaves in a nonchalant way.