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Project Report

This document provides details about an internship completed at Care Hospitals in Visakhapatnam, India. The internship lasted from January 23rd to March 7th. During this time, the intern assisted the HR department with tasks like clerical work, resume screening, and employee onboarding. They also learned about the various sections within HR and processes like recruitment, training, and termination. The internship provided valuable practical experience in human resource management and helped bridge academic knowledge with real-world applications. It was a great learning experience for the intern.

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Sarath Roy Sarath Roy
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1K views11 pages

Project Report

This document provides details about an internship completed at Care Hospitals in Visakhapatnam, India. The internship lasted from January 23rd to March 7th. During this time, the intern assisted the HR department with tasks like clerical work, resume screening, and employee onboarding. They also learned about the various sections within HR and processes like recruitment, training, and termination. The internship provided valuable practical experience in human resource management and helped bridge academic knowledge with real-world applications. It was a great learning experience for the intern.

Uploaded by

Sarath Roy Sarath Roy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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A Study on

TRAINING & DEVELOPMENT


(With respect to Care Hospitals)

A Project report submitted in partial fulfilment of the


requirements for the award of the degree of
MASTER OF BUSINESS ADMINISTRATION
SUBMITTED BY
E.DEEPAK TEJA
Regd No:22331E0038
Under the Guidance of
Dr.MVV Bhanu MBA,Phd

Associate Professor

DEPARTMENT OF MANAGEMENT STUDIES


MVGR COLLEGE OF ENGINEERING (AUTONOMOUS)
Approved by AICTE and permanently affiliated to JNTUV-GV
Accredited by NBA by AICTE and NAAC-A of UGC
Chintalavalasa, Vizianagaram – 535005
OBJECTIVE OF THE STUDY
The main objectives of the study are:

• To study the profile of organisation.

• To know the various areas of training and development.

• To know different ways of training provided by the company in different departments.

• To analysis the system and strategies of training and development.

• To get an overview of training and development in Care Hospitals.


SCOPE OF THE STUDY
Training is a lifelong process, not a quick event. Training’s goal is to close the performance
gap between current performance and desired performance because training requires a lot of
time and money. The development of a training programme requires careful consideration of
both the needs of the workforce and the goals of the organisation. The goal of training and
development should be to achieve organisational goals by giving employees at all levels of
the hierarchy the chance to learn the necessary knowledge, skills, and attitudes. Considering
the aforementioned information. The current study aims to conduct a thorough investigation
into training and its efficacy at Care Hospitals Ltd.The study's focus is only on the
supervisory, manager, and officer levels of employees.
SIGNIFICANCE OF THE STUDY
Training is the most crucial strategy in human resource management, and it is largely
dependent on human resource development. As was previously said, no organisation is able
to find a candidate who perfectly suits the position and organisational requirements. As a
result, training is essential to help an individual grow and become qualified for his position.
Through HRD, training contributes to value addition for the business.

The demands of the job and the organisation change as the times do. In light ofTotal Quality
and Productivity Management (TQPM) awareness has changed as a result of technology
innovation. The TQPM's goals can only be met through training, which improves efficiency
and human skills. As a fundamental component of managerial control, training is crucial.

Training improves the four C's for the organisation: competence, creativity, commitment, and
contribution.-
NEED FOR THE STUDY
Programmes for training and development can be the ideal way for businesses to help their
staff. They can get new skills through these programmes that will benefit their firms in the
long run. It is a component of the workplace's performance management system. In these
situations, the employer must offer the employees the training necessary for them to
understand and apply the new strategies, resources, or manpower, new software, or new
hardware that are being used in the projects. This is done whenever technology changes in the
market, new strategies are implemented, resources or manpower are changed, or when new
software or hardware is used. This raises an organization's performance level and enhances
individual skill levels.

Studying employee satisfaction with the company's training and development initiatives may
assist the organisation further achieve long-term goals and offer the best training and
development strategies to the business.
PROFILE OF THE FIRM DETAILS IN SIMPLE

Founded in 1997 by a team of India’s leading cardiologists, CARE


Hospitals started its journey as a 100-bedded Heart Institute with a core team of
20 cardiologists, 1 operating theatre, and 1 catheterization laboratory. 25 years
later, the CARE Hospitals Group is a multi-speciality healthcare provider with
17 healthcare facilities serving 7 cities across 6 states in India. It is the regional
leader in South and Central India and is amongst the top 5 Pan-Indian hospital
chains. CARE Hospitals delivers comprehensive care in over 30 specialities.
Adopting a service-oriented delivery model, CARE Hospitals provides cost-
effective medical care, with an uncompromising commitment to its core purpose
– ‘To make quality healthcare accessible at affordable costs to all’

The CARE Hospitals group includes CARE Hospitals, Ramnagar, and


Visakhapatnam, as a vital component. Since its founding in 1999, it has been
providing all patients with the appropriate medical guidance. With a reputation
for providing the best medical care, CARE Hospitals, Ramnagar is now a
multidisciplinary super specialty hospital.

CARE Hospitals is a full healthcare ecosystem that pursues innovations to


lower the cost of healthcare. It includes associated elements of
education/training and research. Thousands of individuals in rural Andhra
Pradesh and Maharashtra receive care at their doorstep thanks to a network of
telemedicine facilities. The CARE Foundation, a partner organization, oversees
these operations.

CARE Hospitals continuously updated medical knowledge and applies it in


clinical settings, bringing breakthroughs from the lab to the patient's bedside.
The Group has a strict clinical research program (approved by India's Drugs
Controller General), cutting-edge facilities, and qualified personnel to carry out
clinical trials for the development of pharmaceuticals and medical devices.

INTERNSHIP PERIOD

CARE HOSPITAL, VISAKHAPATNAM


23-JAN-2024 to 7-MAR-2024
Tasks Assigned And Roles And Responsibilities Being An Intern.

Tasks assigned:
1. Assist and contributes to the team.

2. Performing clerical duties.

3. Assist to material management team

4. A detailed study of company annual reports.

5. Working on our project topic.

Roles and Responsibilities:


1. Work under the supervision of the Senior HR manager.

2. Screening the Resumes.

3. Involved in the Induction programmes that are conducted.

4. Interacted with other department HOD’s regarding work.

5. Helps in onboarding process of employees.

6. Involved in employee engagement activities.

7. Helped in Full and Final settlement of employees.

8. Created PF&ESI accounts to the employees.

9. Involved in purchasing activities.


10.Provided Offer Letters ,Appointment Letters, Experience Letters,

Checklist to the employees.

A BRIEF DESCRIPTION OF INTERNSHIP TASKS FULFILLED


WEEK 1

1. Performing clerical duties:


• Receiving and conveying messages from other sections.
• Making copies.
• Filling documents.
• Entering data

WEEK 2
Observation on employee onboarding and their training process.
Involved in providing the Offer Letters ,Appointment Letters, Experience
Letters.

WEEK 3
Interacted and gained knowledge about the work process carried out in
different HR sections at Care Hospitals, they are:
• Miscellaneous Section
• Work Section
• Administration Section

WEEK 4
Learned the employee Termination process, about Roaster , Biometric process.

WEEK 5
 Worked on our project topic.
 Assist with Internal Management Audit.
WEEK 6
 Worked on our project topic.

OUTCOMES FROM THE INTERNSHIP PERIOD AND GAINED FROM IT

• Gained a good understanding about the HR system activities of the


company.

• Understood about the Recruitment and Training activities process at Care


Hospitals.

• Enabled us to understand the practical knowledge of Human Resource


management.

• Understood main activities of a HR in a Organization


EXPERIENCE IN FULFILLING THE TASKS

It was a great experience doing an internship at Care Hospitals. I Learned how


to put my knowledge and skills into practice. Throughout my internship period,
I have learned so many new things which helped me to focus more on
communication skills.

I tried to bridge a gap between theoretical knowledge and real-life experience


as a part of my MBA program. In the beginning, it was difficult for me to
complete the tasks and responsibilities but slowly it become easy for me to
accomplish tasks with the support of our industry guide Ms Aparna Pallinti and
Mr. Vijay Kumar Godaba sir and other managers. Moreover, I have interested
with various finance sections in Care Hospitals where they politely explained
the work.

During my internship period, I learned many new things and understand


the work environment of Care Hospitals.

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