Title: Mastering the Art of Crafting a Literature Review on Turnover Intention

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critical analysis that evaluates the strengths and weaknesses of different studies. It involves
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However, the organization must understand the needs of its employees, which will help
organizations, adopt certain strategies to improve employee performance and reduce turnover. The e-
ticketing system that implemented by cinema companyis very useful for customer. High turnover
might be hurtful to an organization's efficiency in the event that gifted labourers are much of the time
leaving and the specialist populace contains a high level of fledgling labourers. These employees are
extremely crucial to the organization since their value to the organization is essentially intangible and
not easily replicated Meaghan et al. (2002). Lee (2006); Raub and Streit (2006);Stovel and Bontis
(2002) have linked employee retention and turnover to recruitment source, while others researched
into the phenomenon under relatively stabled economic environments in the western world.
Furthermore, employee turnover has a huge impact on an organization due to the costs associated
with employee turnover and can negatively impact the productivity, sustainability, competitiveness,
and profitability of an organization. Additionally, motivation factors that influence a person online
purchase intention included internal and external motive. Pavlou (2002) said perceived risk is very
influential point of discussing customer online purchase intention because customer is trying to avoid
risks during online purchase.Thus, cinema company must do well in web security in order to reduce
perceived risk of customer when using cinema e-ticketing system. Give us your email address and
we’ll send this sample there. Upload Read for free FAQ and support Language (EN) Sign in Skip
carousel Carousel Previous Carousel Next What is Scribd. Literature Review about Merger and
Acquisition Performance Finance Essay. Customer will more confident to use cinema e-ticketing
system when customer perceived usefulness of cinema e-ticketing system, web security is secure and
the level of risk is low. Thus, customers only will online purchase cinema movie ticket when
customers confident with the online transaction system provided by cinema company.Cinema’s
website is one of the contact tools between cinema company and customers. Web security is the
largest issues of e-ticketing system in Malaysia (Sulaiman et al, 2008). Kwek, Daud, Tan, Kay and
Hassan (2011) stated perceived risk can be defined in various types of risk in the transaction
environment. Community Reviews 0.00 0 ratings 0 reviews 5 stars 0 (0%) 4 stars 0 (0%) 3 stars 0
(0%) 2 stars 0 (0%) 1 star 0 (0%) Search review text Filters No one has reviewed this book yet.
Therefore, these are the main factors to estimate customer online purchase intention in the e-
commerce market. 2.2.2 Cinema E-ticketing E-ticketing system is a new version that transform from
the conventional paper ticket.E-ticket also is an electronic record to keepin the cinema’s reservations
system. LITERATURE REVIEW of the Effectiveness of Online Recruitment. However, the
purchasing process of online cinema movie ticket included select a cinema, select a date, select a
movie, select a payment method, select seat and then make payment after that customer will get the
e-ticket from the cinema e-ticketing system.Enhance customer service and improve effeciency are the
elements to lead e-ticketing system to success (Hoosain et al, 2000). A review of the literature on
employee turnover Henry Ongori Department of Management, University of Botswana, Botswana
E-mail: ongorih mopipi ub bw. Therefore, the e-commerce company must pay attention and solve
these factors in order to gain more profits. You can download the paper by clicking the button above.
Antecedents of Turnover Intentions: A Literature Review 1221 Quality of Work Life Quality of
work life (QWL) constitutes a major part of any employee s life. Beside this, the hospital is
committed to provide world class medical treatment with care, compassion and empathy. The scope
of the review concentrates on existing reviews of the empirical literature in the a rea of teacher
turnover, retention, and attriti on published in the last fi ve years. Impact of staff turnover on
organisational - DUT Open? pdf. Jacoby and Kaplan (1972) identified there are five types of risk in
pre-Internet context that are financial, performance, social, psychological and psychical risk. Design:
A comprehensive search of the recent literature related to nursing turnover was. Managers at all costs
must minimize employee's turnover. To provide these things to the employees in an economic way is
very difficult and cumbersome. Therefore, customer will feel secure when using cinema e-ticketing
system to purchase movie ticket.
Objectives: The objectives were to conduct a comprehensive review of the related. Li te ra tu re ?n di
ng s ar e pr es en te d us in g. On the other hand, Salisbury, Pearson.R, Pearson.A and Miller (2001)
stated customer will only online purchase when the sensitive information is safe. According to Lau,
Choo and Tan (2011), AirAsia was the first to start the e-ticketing system and subsequently followed
by cinema companyin Malaysia.Thus, cinema company still need time to gain customers confidence
of the e-ticketing system in order to succeed in the e-commerce market. It showed that which
organisation need to use e-ticketing system must pay attention in web security. This term is also
often utilized in efforts to measure relationships of employees in an organization as they leave,
regardless of reason. Thus, perceived usefulness is a factor that influences customer online purchase
intention of cinema movie ticket.Moreover, Venkatesh and Davis (2000) stated perceived usefulness
will influence customer intention of using Internet. However, the purchasing process of online
cinema movie ticket included select a cinema, select a date, select a movie, select a payment method,
select seat and then make payment after that customer will get the e-ticket from the cinema e-
ticketing system.Enhance customer service and improve effeciency are the elements to lead e-
ticketing system to success (Hoosain et al, 2000). Therefore, customer will feel secure when using
cinema e-ticketing system to purchase movie ticket. Thus, implementing strategies will increase job
satisfaction, motivation and the productivity of individuals and organizations, which can reduce
employment problems, absenteeism, and employee turnover. Cinema company must pay attention in
web security in order to protect privacy of customers. The Internet market penetration rate has
increased rapidly in Asia region (Maddox and Gong, 2005). Perceived risk also can be defined as
consumers’ belief the transaction has uncertain negative outcomes (Martin and Camarero, 2008).
Employers see little point in raising skills in sectors where a high proportion of individuals will leave,
yet failure to invest in training and. This shows perceived risk plays an important role in purchase
decision.Lee and Tan (2003) stated customer will perceived higher level of risk when online purchase
compared with traditional retail shop. To browse Academia.edu and the wider internet faster and
more securely, please take a few seconds to upgrade your browser. Overtime organizations invest
substantial resources in their employees. Continuous dedication and day night effort of staff gave
grant success to ALKA Polyclinic result turn into ALKA Hospital in 2062 BS. Customer will more
confident to use cinema e-ticketing system when customer perceived usefulness of cinema e-
ticketing system, web security is secure and the level of risk is low. However, over time there have
been a number of factors that appear to be consistently linked to turnover. These online retailers are
selling products and services in a virtual medium through Internet. Voluntary turnovers are further
distinguished between functional and dysfunctional turnovers. The corresponding costs to the firms
regarding the quitting of employees and the subsequent hiring of replacement employees can be
significant in terms of personal, work-unit and organizational readjustment Cascio (1991) and
Mobley (1982). However, customer is less likely to purchase online when perceived high risk. Report
this Document Download now Save Save Literature Review For Later 0 ratings 0% found this
document useful (0 votes) 270 views 10 pages Literature Review: Causes of High Turnover in
Private Organizations Uploaded by Waleed Khalid AI-enhanced title and description Employees'
turnover is a much studied phenomenon in organizations. Design: A comprehensive search of the
recent literature related to nursing turnover was. LITERATURE REVIEW of the Behavioral Aspects
of SHRM. In order to reach the research objectives, the published journals, articles and textbooks
will help this research study to proceed with further investigation and hypotheses testing. This
replacement cycle is known as turnover Wood s, (1995). But it is also crucial for any organization to
retain its talented employees.
An early review article of studies on turnover by Mobley et al (1979) revealed that age, tenure,
overall satisfaction, job content, intentions to remain on the job, and commitment were all negatively
related to turnover (i.e. the higher the variable, the lower the turnover). You can download the paper
by clicking the button above. Review of Literature on Economic Innovation and Dell Case Study. Li
te ra tu re ?n di ng s ar e pr es en te d us in g. The online purchase of Malaysia is still at the
development stage. Nearing to peoples popular Movement 2062 (April 2006), there was sprouting
yet another hospital called ALKA Hospital in the heart of the Lalitpur District ALKA Hospital is
located at Jawalakhel, Lalitpur, Nepal. Upload Read for free FAQ and support Language (EN) Sign
in Skip carousel Carousel Previous Carousel Next What is Scribd. The highest level of turnover
normally found in private sectors than public sectors. This r esearch basically examines the causes of
high employee turnover and some strategies on how to minimize employee turnover in private
organizations Key Words. These online retailers are selling products and services in a virtual medium
through Internet. Thus, imposing techniques will growth activity pride, motivation and the
productiveness of people and agencies that may lessen employment issues, absenteeism, and worker
turnover. Each large review study has a slightly different set of rules for inclusion or exclusion, but
the attempt is to support rigorous conclusions in order to inform the field. This research basically
examines the causes of high employee turnover. Report this Document Download now Save Save
Literature Review on Teacher Retention and Attriti. To provide these things to the employees in an
economic way is very difficult and cumbersome. By continuing, you agree to our Terms and
Conditions. LITERATURE REVIEW of DATA, INFORMATION, KNOWLEDGE and WISDOM.
Managers define turnover as the entire process associated with filling a vacancy: Each time a
position is vacated, either voluntarily or involuntarily, a new employee must be hired and trained.
Voluntary turnovers are those caused by the interest of the employee (e.g. to take job in other
organization for better salary) while involuntary turnovers are the decision of management to quit
employees from work (e.g. dismissal for gross misconduct weak performance of employee, high
absentiseem, inappropriate behavior etc). Presents a brief literature review on turnover Section 3
provides the research methodology whereas section 4 presents the causes and influencing factors of.
Since the most recent review identified was published in 2008 and contained no studies published
since 2006, a search was made of the more recent, peer-reviewed literature for individual studies in
teacher retention that might supplement the r eview publications. Perceived risk also can be defined
as consumers’ belief the transaction has uncertain negative outcomes (Martin and Camarero, 2008).
Key research findings indicate that employees have several reasons to leave their workplaces, such
as job stress, job satisfaction, job security, work environment, motivation, wages, and rewards.
Hacker is the person that will stole customer personal information and credit card detail, this will
cause customer financial loss. The Internet market penetration rate has increased rapidly in Asia
region (Maddox and Gong, 2005). The purpose of this research is to identify and understand the
reasons and concepts that prompt the employees to leave the organization. Apr 2015 1 19 Structure
of the Chapters 13 1 20 Conclusion 14 CHAPTER 2: LITERATURE REVIEW 2 1 Introduction 15 2
2 Employee Staff Turnover. As the replacement cost of key employees involves huge turnover, there
is a need to develop a fully integrative retention policy to tackle such type of problems. The objective
of this study is to critically analyze the various works done in the field of employee retention and
highlight factors responsible for employee departure and retention initiatives followed to retain them.
Apr 2015 1 19 Structure of the Chapters 13 1 20 Conclusion 14 CHAPTER 2: LITERATURE
REVIEW 2 1 Introduction 15 2 2 Employee Staff Turnover. Vijayasarathy (2004) said perceived
usefulness is customer believes online purchase will get more benefits such as save time, convenience
and many more.
The second part of the literature review presents some of the strategies used by There is a vast
literature on the causes of voluntary employee turnover dating. Therefore, these activities taken place
in customer online purchase process.Other than that, Pavlou (2003) explained the information
retrieval of products or services are considered as the intention of customer to use a website during
online purchase.Thus, the description of products and services also affect customer online purchase
intention. Therefore, management should gives special attention to avoidable turnover over which it
has control and improves the situation and then staffs retention. Upload Read for free FAQ and
support Language (EN) Sign in Skip carousel Carousel Previous Carousel Next What is Scribd.
Voluntary turnovers are further distinguished between functional and dysfunctional turnovers.
However, the business enterprise need to apprehend the wishes of its personnel, with the intention to
assist agencies, undertake positive techniques to enhance worker overall performance and decrease
turnover. Report this Document Download now Save Save Literature Review on Teacher Retention
and Attriti. It means customer will use cinema e-ticketing system when perceived usefulness and
customer will continue to use this technology. Antecedents of Turnover Intentions: A Literature
Review 1221 Quality of Work Life Quality of work life (QWL) constitutes a major part of any
employee s life. This builds a foundation on which the entire research is carried out. The second part
of the literature review presents some of the strategies used by There is a vast literature on the causes
of voluntary employee turnover dating. It has proven to be one of the most costly and seemingly
intractable h uman resourc e challenges confronting organizations. The following chart adapted from
Loquercio et al gives a clear picture of staff turnover ladder. Consumers will only accept a new
technology when that is usefulness, low risk and secure. At the same time, cinema company must
confirm that web security is secure and the risk is low. Literature review on turnover - to better
understand the situation in Macau by Some recommendations were made to help retaining talented
employees. These studies were then scr eened as eligible for further consideration if the data would
allow an estimation of effect size as part of a meta- analysis. To browse Academia.edu and the wider
internet faster and more securely, please take a few seconds to upgrade your browser. The thrust of
the present study is to consider the effectiveness of employee reward system in a highly unstable
economic environment. LITERATURE REVIEW of DATA, INFORMATION, KNOWLEDGE and
WISDOM. The scope of the review concentrates on existing reviews of the empirical literature in the
a rea of teacher turnover, retention, and attriti on published in the last fi ve years. Employee turnover'
as a term is widely used in business circles Although several studies have been conducted on this
topic, most of the researchers focus on. However, the function of web security is to protect customer
information and credit card payment process. Goh (2001) explained that hacker, poor security and
immature website will influence consumer intention of online purchase.It showed that Malaysia’s
Internet users are concern with web security issue. In the case of e-ticketing system, customer
perceived usefulness of online purchase cinema movie ticket included convenience, save time and
flexibility compared with the traditional way. Since the most recent review identified was published
in 2008 and contained no studies published since 2006, a search was made of the more recent, peer-
reviewed literature for individual studies in teacher retention that might supplement the r eview
publications. It showed that perceived usefulness is a significant factor that will influence customer
online purchase intention of cinema movie ticket. 2.2.6 Web Security and Customer Online Purchase
Intention There is a relationship between independent variable and dependent variable in this research
study that are web security and online purchase intention of cinema movie ticket. Financial risk is
loss of money derived from a bad product choice. Therefore, these are the main factors to estimate
customer online purchase intention in the e-commerce market. 2.2.2 Cinema E-ticketing E-ticketing
system is a new version that transform from the conventional paper ticket.E-ticket also is an
electronic record to keepin the cinema’s reservations system. Impact of staff turnover on
organisational - DUT Open? pdf.
The independent variables and dependent variable will be review in this chapter to get better
understanding in this research study. 2.2 Previous Study 2.2.1 Customer Online Purchase Intention
Jarvenpaa, Sirkka and Noam (1999) stated customer online purchase intention is customer’s intention
to purchase products or services from online retailer.Except selling products and services through
traditional ways, there are many companies conduct online retail at the same time. In the end, the
review reveals many interesting and relevant f indings that surround the overall issue of. Vo lu nt ar y
nu rs e tu rn ov er is s ho wn to b e i n. However, there are not much information to know the
customer online purchase intention and the factors that influence customer online purchase intention
in the online purchase environment. A detailed account of literature for various demographic,
organizational, and social factors responsible for work life balance and those for the turnover
intention of the employee have been documented in this book which serves as a base for this
research. It showed that the perceived usefulness will influence online purchase intention so when
the perceived usefulness increase, it tends to increase intention of online purchase at the same time.In
addition, customer’s perception on risk and usefulness and web security will affect online purchase
intention. Either turnover occur volunteer or non volunteer organization incurs direct as well as
indirect expenses which directly affect on organization performance. Therefore, many large scale
online retailer pay attention in the web security to protect the customer information.Customer will
demand that online retailer to protect their sensitive analysis such as name, identity card number,
credit card number and security code. Report this Document Download now Save Save Literature
Review For Later 0 ratings 0% found this document useful (0 votes) 270 views 10 pages Literature
Review: Causes of High Turnover in Private Organizations Uploaded by Waleed Khalid AI-
enhanced title and description Employees' turnover is a much studied phenomenon in organizations.
Thus, imposing techniques will growth activity pride, motivation and the productiveness of people
and agencies that may lessen employment issues, absenteeism, and worker turnover. The second
section will be the relationships between independent variables and dependent variable. It showed
that there is a rapidly growth in the Internet subscription and online purchase in Malaysia. Impact of
staff turnover on organisational - DUT Open? pdf. Other than that, customer can avoid long queue
when using cinema e-ticketing system to purchase cinema ticket and it is save time for customer. The
Internet market penetration rate has increased rapidly in Asia region (Maddox and Gong, 2005).
Butler and Peppard (1998) stated consumers willgain benefits from online purchase because online
purchase provides consumers global market and larger product catalogues from wide range of
sellers.Nowadays, consumer can be easily connected to global networks because of the advanced
network and technologies. The risk in online purchase always refers to financial risk that may lead
customer financial loss (O’cass, 2002). Therefore, these are the main factors to estimate customer
online purchase intention in the e-commerce market. 2.2.2 Cinema E-ticketing E-ticketing system is
a new version that transform from the conventional paper ticket.E-ticket also is an electronic record
to keepin the cinema’s reservations system. For Later 0% 0% found this document useful, Mark this
document as useful 0% 0% found this document not useful, Mark this document as not useful
Embed Share Print Download now Jump to Page You are on page 1 of 26 Search inside document.
Cinema company must pay attention in web security in order to protect privacy of customers. To
provide these things to the employees in an economic way is very difficult and cumbersome. Impact
of staff turnover on organisational - DUT Open? pdf. According to Malaysia Internet Usage and
Telecommunication report (2014), the number of Internet subscribers in Malaysia has increased from
2.9 million in year 2004 to 20 million in year 2013. Objectives: The objectives were to conduct a
comprehensive review of the related. It showed that company must pay attention in web security
when running e-commerce because web security is a factor that will influence intention of online
purchase. Literature review on turnover - to better understand the situation in Macau by Some
recommendations were made to help retaining talented employees. Impact of staff turnover on
organisational - DUT Open? pdf. Roca, Garcia and Vega (2009) stated customer will be more willing
to use online purchase if the information provided during transaction is more secure. The literature on
employee turnover is di vided into three gro upings: causes of high turnover, effects of hig h turnover
and the strategies to minimize turnover. ALKA Hospital had its footprints in the form of ALKA
Pharmacy, which was established in 2052BS (1995) with an aim of supplying and quality medicine in
its close vicinity.