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Queue Multiple Server Template

The document summarizes the results of a multiple server waiting line model with an arrival rate of 5 customers per hour, a service rate of 2 customers per hour, and 6 servers. The average number of customers in the system is 2.53, while the average wait time in the queue is 0.41 minutes and the average time in the system is 30.41 minutes. It also provides the probability of having n customers in the system for values of n from 1 to 20.

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24 views2 pages

Queue Multiple Server Template

The document summarizes the results of a multiple server waiting line model with an arrival rate of 5 customers per hour, a service rate of 2 customers per hour, and 6 servers. The average number of customers in the system is 2.53, while the average wait time in the queue is 0.41 minutes and the average time in the system is 30.41 minutes. It also provides the probability of having n customers in the system for values of n from 1 to 20.

Uploaded by

rahulsuryavanshi.iift2325
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLS, PDF, TXT or read online on Scribd
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A Multiple-Server Waiting Line System OM Student - Multiple server model

(only edit green-shaded cells)


Input: Input the arrival rate,
service rate, number of
lambda Arrival rate = 5 per hour servers, and n for
mu Service rate = 2 per hour calculating the
probability of n
No. of servers, s = 6 customers in the
system.
Output:
Po = 0.082
Pw = 0.047
Pn = 0.082 n=
Average number in the system (L) = 2.53
Average number in the queue (Lq) = 0.03
Average time in the system (W) = 30.41 minutes
Average time in the queue (Wq) = 0.41 minutes

n P(n)
1 1.0000
2 3.5000
3 6.6250
4 9.2292
5 10.8568
6 11.6706
7 12.0097
8 12.1308
9 12.1686
10 12.1791
11 12.1817
12 12.1823
13 12.1825
14 12.1825
15 12.1825
16 12.1825
17 12.1825
18 12.1825
19 12.1825
20 12.1825

rho is lmabda/k(number of servers)*mu which is always less than 1.


L*Maintainenace Cost+Number of Servers*Labour Cost

300 1210.167
75

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