3/2/24, 11:36 AM Cloud Pak for Business Automation Content Services and Document Processing Level 2 Quiz: Attempt
Quiz: Attempt review
Cloud Pak for Business Automation
Content Services and DocumentBack Next
Processing Level 2 Quiz
Started on Friday, March 1, 2024, 10:20 PM
State Finished
Completed on Friday, March 1, 2024, 10:35 PM
Time taken 15 mins 17 secs
Question 1
Correct
Weight 1.00
As you prepare for a client meeting, you decide to research
available demos for content services. What resource is
recommended to find demo assets for content services?
The Content and document services tile in the Cloud
Pak for Business Automation Activation Kit on
Technology Zone.
The IBM GitHub site.
The Low-code business automation tile in the Cloud Pak
for Business Automation Activation Kit on Technology
Zone.
The Automation Home site in Seismic.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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3/2/24, 11:36 AM Cloud Pak for Business Automation Content Services and Document Processing Level 2 Quiz: Attempt review
Question 2
Correct
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Let's look at the challenges which surround document
processing. Which of these statements is correct?
Each source of information / documents is standardized as
a result of consistent form factors, users, workflows,
environments, and use cases.
Decisions need to be made quickly based on
information that is buried in documents.
Getting information from documents is a straight forward
process.
A barcode is NOT an example of a data type which can be
handled by document processing.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
Question 3
Correct
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As you are preparing a document processing presentation for a
client, you review the client presentation and the section on
Digitize, Analyze & Act, and Optimize. Which of the following
definitions is correct?
Act: Automatic data correction and suggestion of
alternative data values.
Optimize: Use human-in-the-loop to flag issues and
verify your extracted data as needed.
Analyze: Extract the information you need, regardless of
source or format.
Digitize: Get your extracted data to line-of-business
applications, analytics systems, etc.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 4
Correct
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A client of yours is familiar with managing decisions and the
challenges and opportunities but now would like to here about
other Cloud Pak for Business Automation capabilities. As you
look at the challenges around managing content, you see which
of the following?
Compliance with evolving regulations requires systems
and tools to ensure information is always secure and
protected.
With legacy systems, tasks like audits are highly
automated.
Critical content exists in a centralized location.
IT costs are constant even when information isn't stored
based on business need.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
Question 5
Correct
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You are preparing for your second conversation with a
document processing prospect. You review the market
landscape including the analyst report slides and links in the
seller enablement. Which of the following vendors has both a
pureplay focus on capture according to the Infosource report
link from 2020 and is in the leaders section of the Everest
matrix from 2021?
Automation Anywhere
ABBYY
OpenText
IBM
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Question 6
Correct
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Which of the following statements about IBM Content Services
is correct?
According to Forrester's wave published in Q2 2021, IBM is
ranked as a Leader ahead of Microsoft.
IBM Content Collector for SAP is available for deployments
in Cloud Pak for Business Automation and FileNet as part
of a "bare metal" deployment only.
IBM Navigator is available as a desktop application.
IBM Content Collector allow clients to collect, enhance,
and manage email, documents, and file system data.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
Question 7
Correct
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During a meeting on content services with your prospect, they
ask: how can our business leaders adapt to their partner and
customer needs faster through a flexible application platform?
You remember the seller enablement presentation covers this
in the client questions section. Which of the following primary
benefits is an appropriate response?
Integration with Microsoft Teams
Integration with Salesforce
Customizing teamspaces
Business empowerment with low-code application
creation
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 8
Correct
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During a meeting with your content services prospect, they ask:
we have too many content silos leading to content duplication
and sprawl. How can I reduce the amount of duplicate and time
spent on searching for content? You remember the seller
enablement presentation covers this in the client questions
section. Which of the following primary benefits is an
appropriate response?
Provide centralized and federated content search
Leverage IBM Automation Document Processing to classify
all your documents in each content silo
Leverage IBM Content Collector to migrate all data to
FileNet Content Manager
Leverage IBM Enterprise Records to manage records in
their content silos
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C=3 (Quite sure: >80%)
Question 9
Correct
Weight 1.00
You are speaking with a new prospect that is not using any
Cloud Pak for Business Automation components and they ask
you how they can get started with automating extraction from
documents. You remember the seller enablement materials has
this as one of the client questions you prepared to answer.
Which of the following is a keyword or phrase that you should
listen for during the discussion on this question?
RPA
Decisions
Workflow
Security
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Question 10
Correct
Weight 1.00
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While preparing a proposal for a new Automation Document
Processing (ADP) client, you create an architecture diagram
which leverages containers. You anticipate a question about
container licensing requirements. Which of the following is a
non-ADP container that requires a license if you keep
documents for 30 days or less?
Application Engine (AE)
Content Platform Engine (CPE)
Business Automation Studio (BAS)
User Management Services (UMS)
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
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Question 11
Correct
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Content services can be combined with other business
automation capabilities to add more value than when each is
implemented separately. Which of these statements is correct?
Content & Tasks: Automate tasks to reduce lead times
and focus human workers on higher-value tasks.
Content & Workflow: Ensure consistent document handling
practices and data security.
Content & Decisions: Centralize information, make it
searchable, and share it to other applications.
Content & Document Processing: Manage content and
associated workflows with consistent governance and
visibility.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 12
Correct
Weight 1.00
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Your POC on document processing only covered the extraction
of data from documents but not how this data would be
reviewed or used downstream. You remember the seller
enablement covers some client questions such as helping
business leaders adapt to their partners' and customers' needs
faster. Which of the following is a primary benefit you should
work into the meeting for this topic?
Business empowerment with low-code application
creation
Support for handwriting, signature and other advanced
extraction
Easily connect to system and automations
Comply with privacy regulations
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
Question 13
Correct
Weight 1.00
While reading up on the competitors in the document
processing landscape before your meeting with a prospect, you
download some battlecards. Which of the following competitors
formed a partnership with Blue Prism in November 2021?
Microsoft
Amazon (AWS) Testract
Kofax
Automation Anywhere IQ Bot
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 14
Correct
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An existing client of Cloud Pak for Business Automation has
Business Process Model and Notation (BPMN) workflows
deployed to production using the low-code user interface
included in the platform and they are considering expanding to
document processing. What skills would be transferrable from
the workflow capability to document processing?
Low-code user interfaces for BPMN workflows use a
similar editor to that of the document processing low-
code applications and others across the Cloud Pak for
Business Automation.
There is only one type of business automation project in
the design environment for both workflow and document
processing projects.
There is no way for a document processing low-code
application to invoke a workflow using an automation
service.
No skills are shared between workflow and document
processing, not for design nor execution.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 15
Correct
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You are preparing to negotiate proof of concept success criteria
and you know you are competiting against another vendor so
you want to prepare some IBM differentiators. Document
processing provides much more than optical character
recognition (OCR). Which of the following statements is correct?
Document processing recognition is limited to RPA only.
Document processing recognition is limited to Workflow
and RPA only.
In addition to OCR, IBM provides the following
recognition types: 1) Optical Mark Recognition (OMR) -
Check Boxes & Bubbles, 2) Intelligent Character
Recognition (ICR) - Handprint & Handwriting, 3) Bar
Code Recognition - 1D & 2D, 4) Signature Detection and
Validation
Document processing does not integrate with Artificial
Intelligence for recognition.
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Question 16
Correct
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Your prospect is looking to centralize their content from
multiple acquired companies into a new content services
platform over time. They are considering where to host the
platform. Which of the following options are available for
hosting the FileNet Content Manager based platform from IBM?
On premises and public cloud hosted on OpenShift only.
Private cloud, on premises and public cloud including
SaaS.
SaaS only.
Private cloud, on premises and public cloud but no SaaS.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
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Question 17
Correct
Weight 1.00
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As you are preparing a content services presentation for a
client, you review the client presentation and the section on
Digitize, Analyze & Act, and Optimize. Which of the following
definitions is correct?
Analyze: Activate content using teamspaces, no-code UIs
and workflow.
Optimize: Understand content and worker performance by
reviewing throughput and performance dashboards.
Act: Manage enterprise policies to meet regulatory and
legal requirements and reduce data-related risks.
Digitize: Unlock business information in documents and
people's minds and make it available to improve
collaboration and processes.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
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Question 18
Correct
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As we look at the "Automation and the future of work"
published by the IBM Institute for Business Value, which one of
the following statements accurately represents the current
state of the market?
A large percent of organizations do not support intelligent
machines rendering complex or mission-critical decisions
in the near future.
84% of global executives do not believe in the value of AI &
Automation.
Operational disruptions associated with COVID-19
signal a critical need to fast track intelligent workflow
initiatives.
Only the fittest, fastest, or strongest business will survive
future disruptions - not the most adaptable.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 19
Correct
Weight 1.00
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IBM FileNet Content Manager provides several benefits
including which of the following?
IBM FileNet does not provide content managers and
business users the ability to engage low-code tools to
rapidly create secure, content-centric containerized
applications.
Provide no tangible benefits specific to reducing case
management times.
Users can quickly search documents across the enterprise
to access the most current content, excluding information
captured from paper documents.
Reduce turnaround times and improve customer
experiences.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
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Question 20
Correct
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You begin to prepare for a presentation to a new prospect about
content services and review the three business challenges that
drive today's content strategies. They are: Collaboration,
Governance, and Collection & Storage. Which one of these
definitions is correct?
Collaboration: Employees need to easily find and work
with content to save time.
Collection: Need to manage content from creation through
legal disposition.
Storage: Data silos create inefficiencies.
Governance: Data exists in many places and needs to be
collected and maintained.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 21
Correct
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The client wants you to perform a competitive analysis between
IBM and the other vendors in the Leaders wave for The
Forrester Wave - Content Platforms Q2 2021. Which
competitive battlecards should you review in Seismic?
Microsoft, OpenText, Hyland, Box
OpenText, Nuxeo, Box, Microsoft
OpenText, Microsoft, Hyland, Nuxeo
Laserfiche, M-Files, Nuxeo, Ser Group
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Question 22
Correct
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In a meeting with the client, you discuss that IBM Content
Services performed very well in the Omdia and Forrester
analyst reports. However, the client cites that IBM did not favor
well in the Gartner Magic Quadrant for Content Service
Platforms. What information can you respond with as a
rebuttal?
IBM is praised for its strength in collaboration capabilities
and multi-tenant SaaS. However, Gartner cites that IBM
needed to invest more toward AI-powered automation.
IBM is praised for its strength in collaboration capabilities
and multi-tenant SaaS. However, Gartner made incorrect
assumptions which led them to cite a decline in IBM
revenue.
IBM is praised for its extensive capabilities, strength in
business automation, governance, platform scalability,
customer base, and AI/ML capabilities. However, there
is a discrepancy between IBM and Gartner on content
services definition: Gartner puts significantly more
weight on collaboration capabilities and multi-tenant
SaaS.
IBM content services can be used to federate the products
listed in the leaders quadrant and therefore the report is
not really relevant.
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Question 23
Correct
Weight 1.00
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You are preparing for a presentation to an existing content
services client that would like to hear how document
processing can provide them event more value. Which of the
following statements is correct when considering the
capabilities of a document processing solution?
Document processing currently does not provide Machine
Learning capabilities.
Document processing can automatically detect and
correct data that may be incorrect or should be refined
without manual human intervention.
When setting up your document processing applications, a
data scientist is always required.
Document processing can only handle document types
which have been "seen before".
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Question 24
Correct
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Which of the following statements about document processing
is NOT correct?
Documents are a form of structured asset.
Documents commonly originate from multiple channels of
ingestion – portals, email, fax, mobile, desktop,
repositories, file cabinets, FTP, etc.
Many documents have handwriting and machine print.
Documents come in many different formats – PDF,
Image (TIF, BMP, JPG, PNG), MS Office, HTML, etc.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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Question 25
Correct
Weight 1.00
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Banco Galicia embarked on an ambitious journey to become an
entirely paperless business. They did so by deploying which of
the following solution(s).
They deployed IBM FileNet only.
They deployed IBM Datacap only.
They deployed IBM Content Navigator only.
They deployed IBM Datacap to detect and classify
documents, IBM FileNet Content Manager as a
repository, and IBM Content Navigator to achieve
seamless access.
Certainty : C=1 (Unsure: <67%) C=2 (Mid: >67%)
C=3 (Quite sure: >80%)
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