Cloud Pak For Business Automation Content Services and Document Processing Level 2

3/2/24, 11:36 AM Cloud Pak for Business Automation Content Services and Document Processing Level 2 Quiz: Attempt
Quiz: Attempt review
Cloud Pak for Business Automation

Content Services and DocumentBack Next
Processing Level 2 Quiz
Started on Friday, March 1, 2024, 10:20 PM

State Finished
Completed on Friday, March 1, 2024, 10:35 PM
Time taken 15 mins 17 secs
Question 1
Correct
Weight 1.00
As you prepare for a client meeting, you decide to research

available demos for content services. What resource is
recommended to find demo assets for content services?
The Content and document services tile in the Cloud 

Pak for Business Automation Activation Kit on
Technology Zone.
The IBM GitHub site.
The Low-code business automation tile in the Cloud Pak

for Business Automation Activation Kit on Technology
Zone.
The Automation Home site in Seismic.
Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

C=3 (Quite sure: >80%)
https://learn.ibm.com/mod/quiz/review.php?attempt=2910480&cmid=207297 1/16
3/2/24, 11:36 AM Cloud Pak for Business Automation Content Services and Document Processing Level 2 Quiz: Attempt review
Question 2
Correct
Weight 1.00
Back Next
Let's look at the challenges which surround document

processing. Which of these statements is correct?
Each source of information / documents is standardized as

a result of consistent form factors, users, workflows,
environments, and use cases.
Decisions need to be made quickly based on 

information that is buried in documents.
Getting information from documents is a straight forward

process.
A barcode is NOT an example of a data type which can be

handled by document processing.

Question 3
Correct
Weight 1.00
As you are preparing a document processing presentation for a

client, you review the client presentation and the section on
Digitize, Analyze & Act, and Optimize. Which of the following
definitions is correct?
Act: Automatic data correction and suggestion of

alternative data values.
Optimize: Use human-in-the-loop to flag issues and 

verify your extracted data as needed.
Analyze: Extract the information you need, regardless of

source or format.
Digitize: Get your extracted data to line-of-business

applications, analytics systems, etc.

Question 4
Correct
Weight 1.00
Back Next
A client of yours is familiar with managing decisions and the

challenges and opportunities but now would like to here about
other Cloud Pak for Business Automation capabilities. As you
look at the challenges around managing content, you see which
of the following?
Compliance with evolving regulations requires systems 

and tools to ensure information is always secure and
protected.
With legacy systems, tasks like audits are highly

automated.
Critical content exists in a centralized location.
IT costs are constant even when information isn't stored

based on business need.

Question 5
Correct
Weight 1.00
You are preparing for your second conversation with a

document processing prospect. You review the market
landscape including the analyst report slides and links in the
seller enablement. Which of the following vendors has both a
pureplay focus on capture according to the Infosource report
link from 2020 and is in the leaders section of the Everest
matrix from 2021?
Automation Anywhere
ABBYY 
OpenText
IBM

Question 6
Correct
Weight 1.00
Back Next
Which of the following statements about IBM Content Services

is correct?
According to Forrester's wave published in Q2 2021, IBM is

ranked as a Leader ahead of Microsoft.
IBM Content Collector for SAP is available for deployments

in Cloud Pak for Business Automation and FileNet as part
of a "bare metal" deployment only.
IBM Navigator is available as a desktop application.
IBM Content Collector allow clients to collect, enhance, 

and manage email, documents, and file system data.

Question 7
Correct
Weight 1.00
During a meeting on content services with your prospect, they

ask: how can our business leaders adapt to their partner and
customer needs faster through a flexible application platform?
You remember the seller enablement presentation covers this
in the client questions section. Which of the following primary
benefits is an appropriate response?
Integration with Microsoft Teams
Integration with Salesforce
Customizing teamspaces
Business empowerment with low-code application 

creation

Question 8
Correct
Weight 1.00
Back Next
During a meeting with your content services prospect, they ask:

we have too many content silos leading to content duplication
and sprawl. How can I reduce the amount of duplicate and time
spent on searching for content? You remember the seller
enablement presentation covers this in the client questions
section. Which of the following primary benefits is an
appropriate response?
Provide centralized and federated content search 
Leverage IBM Automation Document Processing to classify

all your documents in each content silo
Leverage IBM Content Collector to migrate all data to

FileNet Content Manager
Leverage IBM Enterprise Records to manage records in

their content silos

Question 9
Correct
Weight 1.00
You are speaking with a new prospect that is not using any
Cloud Pak for Business Automation components and they ask
you how they can get started with automating extraction from
documents. You remember the seller enablement materials has
this as one of the client questions you prepared to answer.
Which of the following is a keyword or phrase that you should
listen for during the discussion on this question?
RPA 
Decisions
Workflow
Security

Question 10
Correct
Weight 1.00
Back Next
While preparing a proposal for a new Automation Document

Processing (ADP) client, you create an architecture diagram
which leverages containers. You anticipate a question about
container licensing requirements. Which of the following is a
non-ADP container that requires a license if you keep
documents for 30 days or less?
Application Engine (AE) 
Content Platform Engine (CPE)
Business Automation Studio (BAS)
User Management Services (UMS)

Question 11
Correct
Weight 1.00
Content services can be combined with other business

automation capabilities to add more value than when each is
implemented separately. Which of these statements is correct?
Content & Tasks: Automate tasks to reduce lead times 

and focus human workers on higher-value tasks.
Content & Workflow: Ensure consistent document handling

practices and data security.
Content & Decisions: Centralize information, make it

searchable, and share it to other applications.
Content & Document Processing: Manage content and

associated workflows with consistent governance and
visibility.

Question 12
Correct
Weight 1.00
Back Next
Your POC on document processing only covered the extraction

of data from documents but not how this data would be
reviewed or used downstream. You remember the seller
enablement covers some client questions such as helping
business leaders adapt to their partners' and customers' needs
faster. Which of the following is a primary benefit you should
work into the meeting for this topic?
Business empowerment with low-code application 

creation
Support for handwriting, signature and other advanced

extraction
Easily connect to system and automations
Comply with privacy regulations

Question 13
Correct
Weight 1.00
While reading up on the competitors in the document

processing landscape before your meeting with a prospect, you
download some battlecards. Which of the following competitors
formed a partnership with Blue Prism in November 2021?
Microsoft
Amazon (AWS) Testract 
Kofax
Automation Anywhere IQ Bot

Question 14
Correct
Weight 1.00
Back Next
An existing client of Cloud Pak for Business Automation has

Business Process Model and Notation (BPMN) workflows
deployed to production using the low-code user interface
included in the platform and they are considering expanding to
document processing. What skills would be transferrable from
the workflow capability to document processing?
Low-code user interfaces for BPMN workflows use a 

similar editor to that of the document processing low-
code applications and others across the Cloud Pak for
Business Automation.
There is only one type of business automation project in

the design environment for both workflow and document
processing projects.
There is no way for a document processing low-code

application to invoke a workflow using an automation
service.
No skills are shared between workflow and document

processing, not for design nor execution.

Question 15
Correct
Weight 1.00
Back Next
You are preparing to negotiate proof of concept success criteria

and you know you are competiting against another vendor so
you want to prepare some IBM differentiators. Document
processing provides much more than optical character
recognition (OCR). Which of the following statements is correct?
Document processing recognition is limited to RPA only.
Document processing recognition is limited to Workflow

and RPA only.
In addition to OCR, IBM provides the following 

recognition types: 1) Optical Mark Recognition (OMR) -
Check Boxes & Bubbles, 2) Intelligent Character
Recognition (ICR) - Handprint & Handwriting, 3) Bar
Code Recognition - 1D & 2D, 4) Signature Detection and
Validation
Document processing does not integrate with Artificial

Intelligence for recognition.

Question 16
Correct
Weight 1.00
Your prospect is looking to centralize their content from

multiple acquired companies into a new content services
platform over time. They are considering where to host the
platform. Which of the following options are available for
hosting the FileNet Content Manager based platform from IBM?
On premises and public cloud hosted on OpenShift only.
Private cloud, on premises and public cloud including 

SaaS.
SaaS only.
Private cloud, on premises and public cloud but no SaaS.

Question 17
Correct
Weight 1.00
Back Next
As you are preparing a content services presentation for a

client, you review the client presentation and the section on
Digitize, Analyze & Act, and Optimize. Which of the following
Analyze: Activate content using teamspaces, no-code UIs

and workflow.
Optimize: Understand content and worker performance by

reviewing throughput and performance dashboards.
Act: Manage enterprise policies to meet regulatory and

legal requirements and reduce data-related risks.
Digitize: Unlock business information in documents and 

people's minds and make it available to improve
collaboration and processes.

Question 18
Correct
Weight 1.00
Back Next
As we look at the "Automation and the future of work"

published by the IBM Institute for Business Value, which one of
the following statements accurately represents the current
state of the market?
A large percent of organizations do not support intelligent

machines rendering complex or mission-critical decisions
in the near future.
84% of global executives do not believe in the value of AI &

Automation.
Operational disruptions associated with COVID-19 

signal a critical need to fast track intelligent workflow
initiatives.
Only the fittest, fastest, or strongest business will survive

future disruptions - not the most adaptable.

Question 19
Correct
Weight 1.00
Back Next
IBM FileNet Content Manager provides several benefits

including which of the following?
IBM FileNet does not provide content managers and

business users the ability to engage low-code tools to
rapidly create secure, content-centric containerized
applications.
Provide no tangible benefits specific to reducing case

management times.
Users can quickly search documents across the enterprise

to access the most current content, excluding information
captured from paper documents.
Reduce turnaround times and improve customer 

experiences.

Question 20
Correct
Weight 1.00
You begin to prepare for a presentation to a new prospect about

content services and review the three business challenges that
drive today's content strategies. They are: Collaboration,
Governance, and Collection & Storage. Which one of these
Collaboration: Employees need to easily find and work 

with content to save time.
Collection: Need to manage content from creation through

legal disposition.
Storage: Data silos create inefficiencies.
Governance: Data exists in many places and needs to be

collected and maintained.

Question 21
Correct
Weight 1.00
Back Next
The client wants you to perform a competitive analysis between

IBM and the other vendors in the Leaders wave for The
Forrester Wave - Content Platforms Q2 2021. Which
competitive battlecards should you review in Seismic?
Microsoft, OpenText, Hyland, Box 
OpenText, Nuxeo, Box, Microsoft
OpenText, Microsoft, Hyland, Nuxeo
Laserfiche, M-Files, Nuxeo, Ser Group

Question 22
Correct
Weight 1.00
Back Next
In a meeting with the client, you discuss that IBM Content

Services performed very well in the Omdia and Forrester
analyst reports. However, the client cites that IBM did not favor
well in the Gartner Magic Quadrant for Content Service
Platforms. What information can you respond with as a
rebuttal?
IBM is praised for its strength in collaboration capabilities

and multi-tenant SaaS. However, Gartner cites that IBM
needed to invest more toward AI-powered automation.
IBM is praised for its strength in collaboration capabilities

and multi-tenant SaaS. However, Gartner made incorrect
assumptions which led them to cite a decline in IBM
revenue.
IBM is praised for its extensive capabilities, strength in 

business automation, governance, platform scalability,
customer base, and AI/ML capabilities. However, there
is a discrepancy between IBM and Gartner on content
services definition: Gartner puts significantly more
weight on collaboration capabilities and multi-tenant
SaaS.
IBM content services can be used to federate the products

listed in the leaders quadrant and therefore the report is
not really relevant.

Question 23
Correct
Weight 1.00
Back Next
You are preparing for a presentation to an existing content

services client that would like to hear how document
processing can provide them event more value. Which of the
following statements is correct when considering the
capabilities of a document processing solution?
Document processing currently does not provide Machine

Learning capabilities.
Document processing can automatically detect and 

correct data that may be incorrect or should be refined
without manual human intervention.
When setting up your document processing applications, a

data scientist is always required.
Document processing can only handle document types

which have been "seen before".

Question 24
Correct
Weight 1.00
Which of the following statements about document processing

is NOT correct?
Documents are a form of structured asset. 
Documents commonly originate from multiple channels of

ingestion – portals, email, fax, mobile, desktop,
repositories, file cabinets, FTP, etc.
Many documents have handwriting and machine print.
Documents come in many different formats – PDF,

Image (TIF, BMP, JPG, PNG), MS Office, HTML, etc.

Question 25
Correct
Weight 1.00
Back Next
Banco Galicia embarked on an ambitious journey to become an

entirely paperless business. They did so by deploying which of
the following solution(s).
They deployed IBM FileNet only.
They deployed IBM Datacap only.
They deployed IBM Content Navigator only.
They deployed IBM Datacap to detect and classify 

documents, IBM FileNet Content Manager as a
repository, and IBM Content Navigator to achieve
seamless access.


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3/2/24, 11:36 AM Cloud Pak for Business Automation Content Services and Document Processing Level 2 Quiz: Attempt

Quiz: Attempt review

Cloud Pak for Business Automation

Started on Friday, March 1, 2024, 10:20 PM

As you prepare for a client meeting, you decide to research

The Content and document services tile in the Cloud 

The IBM GitHub site.

The Low-code business automation tile in the Cloud Pak

The Automation Home site in Seismic.

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

Let's look at the challenges which surround document

Each source of information / documents is standardized as

Decisions need to be made quickly based on 

Getting information from documents is a straight forward

A barcode is NOT an example of a data type which can be

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

As you are preparing a document processing presentation for a

Act: Automatic data correction and suggestion of

Optimize: Use human-in-the-loop to flag issues and 

Analyze: Extract the information you need, regardless of

Digitize: Get your extracted data to line-of-business

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

A client of yours is familiar with managing decisions and the

Compliance with evolving regulations requires systems 

With legacy systems, tasks like audits are highly

Critical content exists in a centralized location.

IT costs are constant even when information isn't stored

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

You are preparing for your second conversation with a

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

Which of the following statements about IBM Content Services

According to Forrester's wave published in Q2 2021, IBM is

IBM Content Collector for SAP is available for deployments

IBM Navigator is available as a desktop application.

IBM Content Collector allow clients to collect, enhance, 

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

During a meeting on content services with your prospect, they

Integration with Microsoft Teams

Integration with Salesforce

Business empowerment with low-code application 

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

During a meeting with your content services prospect, they ask:

Provide centralized and federated content search 

Leverage IBM Automation Document Processing to classify

Leverage IBM Content Collector to migrate all data to

Leverage IBM Enterprise Records to manage records in

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

While preparing a proposal for a new Automation Document

Application Engine (AE) 

Content Platform Engine (CPE)

Business Automation Studio (BAS)

User Management Services (UMS)

Certainty  : C=1 (Unsure: <67%) C=2 (Mid: >67%)

Content services can be combined with other business

Content & Tasks: Automate tasks to reduce lead times 

Content & Workflow: Ensure consistent document handling

Content & Decisions: Centralize information, make it