VISVESVARAYA TECHNOLOGICAL UNIVERSITY

Belagavi-590018, Karnataka

A Mini Project Report on

“FOOD ORDERING SYSTEM”

Submitted in partial fulfillment for the award of the degree in

Bachelor of Engineering in Computer Science & Engineering

Submitted by
SNEHAL KARKI USN: 1BH19CS103
SOUMYA J USN: 1BH19CS104
Under the guidance of
ASST. PROF. Mrs. Rekha Reddy

Department of Computer Science & Engineering

BANGALORE TECHNOLOGICAL INSTITUTE
(ISO 9001:2015 Certified Institute)
Sarjapura Road, Kodathi, Bangalore-560035
 BANGALORE TECHNOLOGICAL INSTITUTE
(An ISO 9001:2015 Certified Institute)
(Approved by AICTE, New Delhi / Affiliated to Visvesvaraya Technological University, Belagavi / Recognized by Govt. of Karnataka)

Off Sarjapura Road, Kodathi, Bangalore - 560035

Department of Computer Science and Engineering

CERTIFICATE
This is to certify that the project work entitled “FOOD ORDERING SYSTEM” carried out
by SNEHAL KARKI [1BH19CS103] and SOUMYA J [1BH19CS104] the Bona fide
students of Bangalore Technological Institute, Bangalore in partial fulfillment for the
award of Bachelor of Engineering in Computer Science and Engineering of
Visvesvaraya Technological University, Belgaum during the year 2021-22. Thus, it is
certified that all corrections/suggestion indicated for Internal Assessment have been
incorporated in the report. The mini-project report has been approved, as it satisfies the
academic requirement in the respect of mini-project report prescribed for the said degree.

…………………………

DR. SOHAN KUMAR GUPTA

H.O.D, Department of CSE

External Viva

Name of the Examiners Signature with date

1……...…………… ..…..………….

2……...…………… ...…..…………
 Department of Computer Science and Engineering

BANGALORE TECHNOLOGICAL INSTITUTE

(An ISO 9001:2015 Certified Institute)

DECLARATION

We, the students of 5th semester BE. COMPUTER SCIENCE AND ENGINEERING,
BANGALORE TECHNOLOGICAL INSTITUTE, BANGALORE, hereby declare the
project work entitled “FOOD ORDERING SYSTEM” has been independently carried
out by us at BANGALORE TECHNOLOGICAL INSTITUTE, Bengaluru and
submitted in partial fulfillment of the requirements for the award of the degree in Bachelor
of Engineering in Computer Science & Engineering of the Visvesvaraya
Technological University, Belagavi during the academic year 2021-22.

We also declare that, to the best of our knowledge and believe the work
reported here does not form or part of any other dissertation on the basis of which a degree
or award was conferred on an early occasion of this by any other students.

PLACE: BENGALURU

DATE:

SNEHAL KARKI 1BH19CS103 ………………………

SOWMYA J 1BH19CS104 ……………………….

Food Ordering System

ACKNOWLEDGEMENT

I would like to express my sincere thanks and appreciation to my supervisor, Mr. Murali G
who has given me this bright opportunity to engage in Food Ordering System project. A
million thanks to you. I also would like to thanks my friends for their support and
encouragement. Finally, I must say thanks to my parents and my family for their love,
support and continuous encouragement throughout the course.

ABSTRACT
This Restaurant Ordering System project is developed to transform the old and traditional
system that mostly used by the restaurants to a new and more efficient ordering system. The
traditional ordering system brings inconvenience to both staffs and customers as it requires a
lot of manual work. The manual work done by the staffs will cause some human errors such
as give the incorrect bill to the customers, ugly handwriting of the waiter, incorrect sequence
of the order. All these human errors will cause the customer dissatisfaction towards the
restaurant. Therefore, this restaurant ordering system is designed and developed to help the
restaurant to have a better management. By having this ordering system, the time of placing
order has reduced. The customers do not need to wait to be served when they eat in the
restaurant. The customers will be more satisfy at this ordering system.
The methodology that used to develop this system is throwaway prototyping methodology.
This methodology is chosen because the system will be developed in a shirt time compare to
other methodologies. Throwaway prototyping methodology also allows the developer to
listen to the feedback of the end user to keep on working on the development to match the
requirements of the user.
Food Ordering System

TABLE OF CONTENTS

ACKNOWLEDGEMENT

ABSTRACT

CHAPTER 1 INTRODUCTION 1

1.1 Problem Statement 1

1.2 Background and Motivation 2

1.3 Objectives 3

CHAPTER 2 LITERATURE REVIEW 4

2.1 Wireless Food Ordering System 4

2.2 Online Ordering System 5

Table of Contents

3.1 Use Case Diagram 7

3.2 Activity Diagram 9
3.2.1 Place Order 9
3.2.2 Update Menu 10
3.2.3 Update Category 11
3.2.4 Delete Menu 12
3.2.5 Delete Category 13
3.2.6 Create Menu 14
3.2.7 Create Category 15
3.3 User Interface Design 16
Food Ordering System

CHAPTER 4 TOOLS 25
4.1 Tools 25
4.2 Requirement 25
4.3 Implementation and Testing 26

CHAPTER 5 CONCLUSION 28
5.1 Conclusion 28

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Chapter 1: Introduction Food Ordering System

1.1 Problem Statement

Nowadays, many restaurants using traditional food ordering system to serve customers. In the
traditional food ordering system, the staff write down the foods that the customer order. The
paper will then pass to the kitchen and the chef will start to cook. This has caused few
inconveniences. The staff might make some errors while writing down the order. Sometimes,
when the staff write in hurry will make the handwriting difficult to understand. The staff
might lose the order paper and customers might also receive incorrect bill.

One of the problem that faced by restaurants that using traditional ordering system is the
customers do not know the time for preparation for the food. Some of the customers might
have next schedule after their lunch or dinner. They need to know the time preparation so that
they can plan their schedule wisely. Especially when there is a lot of customers, the
customers might think their order has been forgotten if their food still not yet be served in a
long time. It will be good if there is an estimated time to prepare the food shown to the
customers.

Furthermore, some of the customers might want to change their food or cancel their food. The
customers are only allowed to cancel their order if the chef not yet start cooking. If using the
traditional food ordering system, the customers need to inform the staff, then the staff only
inform to the chef. If there is a lot customer in the restaurants, the staff might forget to inform
to the chef. The staff might also too late approach the chef and the customers are unable to
cancel their order. This problem should be solved because it is inconvenient for the
customers. It is much more convenient for customers if they can cancel their order
themselves. They no need wait the staff to serve them and waste the time. A cancel button
should be displayed so that the customers can cancel their order if the chef not yet start
cooking.

Moreover, it is difficult to update the latest information to the customers. The availability of
the dishes is according to the ingredients that bought every day. When there is lack of
ingredients, the chef is unable to prepare some of the dishes. Therefore, it is difficult to
inform every customer when they want to order. The staff might forget to inform the
customers. As they have many things to do. If the customers already order and feel excited to

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Chapter 1: Introduction Food Ordering System

taste the dishes, but the staff inform them the dishes is unable to order due to lack of
ingredients. This will cause the customer dissatisfaction towards the restaurant. The brand
image of the restaurant will be affected.

1.2 Background and motivation

People like to dine in at restaurant for their meals nowadays. There are a lot reasons why
people prefer eating out. One of the reasons is they lazy to cook after work. People will feel
tired after more than 7 hours of work. Therefore, they do not have any energy to prepare their
meals. In addition, university students have a lot of works to do, such as assignments,
tutorials and take part in curriculum activities. It will be more convenient if they eat in
restaurant compare to they cook themselves. As more and more people eat in the restaurant,
the restaurant manager should make some changes to increase the speed of ordering.

Traditionally, the customers need to interact with the waiters to place order. The waiters write
down the foods that the customer order. The paper will then pass to the kitchen and the chef
will start to cook. The customers have faced a lot inconveniences with this traditional
method. For example, waiting to get the food served, received incorrect bill and many more.
All this inconvenience will cause the customers unsatisfied on the service of the restaurant.

The customers are demanding simplification tasks such as book movie tickets nowadays.
Therefore, restaurant also should make changes. With the new changes, the customers can
make their order through food ordering system. The customers do not need to wait to be
served usually at the peak hours. After they order themselves using the ordering system, they
just need to wait for the food.

In conclusion, this report is written to propose a restaurant ordering system. This system can
help to improve the current ordering method. Furthermore, it also brings convenient to both
restaurant and customers. After this project has done, this system will be very useful for many
restaurants.

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Chapter 1: Introduction Food Ordering System

1.3 Objectives

By using this food ordering system, it is easier to know the time preparation of the food. The
customers might have their own schedule after their lunch or dinner. Therefore, they need to
know the preparation time of food in order to plan their schedule wisely. During the peak
hours, when their food is not yet being served in a long time, they might think that their order
has been forgotten. By having this feature in the system, the customers can know the
estimated time preparation of the food. They can check the estimated preparation time
anytime and know that their order will not be forgotten by the chef.

• To ensure the customers can cancel their order

The restaurant that using traditional method include many steps when customers wish to
cancel their order. The customers need to inform the staff, then the staff will inform the chef.
In this restaurant ordering system, the customers can cancel their order without interact with
the staff. They can just click on the cancel button to cancel their order. The customers can
cancel

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Chapter 2: Literature Review Food Ordering System

2.1 Wireless Food Ordering System

Nowadays, internet is widely used in everywhere. People use internet to perform their tasks
every day, such as chat with family and friends, communicate with colleagues, search
information and many more. Internet is very convenient to the people as almost everything
can be done by internet. The telecommunication and internet has growth rapidly. There are
some industries starting to apply this technology into their business. This will help their
business be more efficient.

The user can access to data and services from a remote server, which will allow the user to
access the databases across the network or internet. Most of the handheld devices support this
wireless technology because they allow the user to access the database to retrieve the data.
People nowadays use mobile devices to work and access with data and information. It is
because the mobile devices are cheap and small. PDA which is Personal Digital Assistant is
the mobile device that suitable for business applications. They have the ability to access data
and information from remote locations.

In this ordering system, the waiters take the orders from the customers by using the PDA.
Then, the waiters will send the order to the kitchen via web-based wireless application. The
order of the customers will be displayed on a computer screen in the kitchen. The kitchen
staff will refresh the list when the food is ready to be served. The waiters will be informed
through the PDA. Then, they will serve the food to the respective Delivery boy and Delivery
boy deliver the food to the customers. This system will increase the efficiency of the services
as the waiters do not need to take an order using paper anymore.

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Chapter 2: Literature Review Food Ordering System

2.2 Online Ordering System

Internet is very famous and it plays a huge role in people’s life nowadays. People not only use
it for communication, they also use for education purpose, work purpose and many more.
Many company start to sell their items online because people nowadays like to purchase
items online. People also like to purchase items through internet as it brings a lot of
convenience to people.

Restaurant industry also started to make use of internet to attract more customers. Some of
the restaurant started to use online ordering system to let the customers to make their order.
When the customers make the order through the internet, the data and information will send
to the database of the restaurant. The order of the customers also will be displayed in the
screen of the restaurant.

This online ordering system brings convenience to customers. The customers can choose the
food they like through the internet. They can view the different menu and make their order
through the website.

Fig :Online Food Ordering System Context Diagram

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Chapter 2: Literature Review Food Ordering System

Fig :Entity Relationship Diagram for Online Food Ordering System

The strength of this system is it is flexibility. The customers can order the food anytime and
wherever they are. The customers just need to access to the internet using mobile device or
laptop to make their order. They do not need to waste their time to walk in to the restaurant to
make their order. They also do not need to queue up in the restaurant. This has save the
customer’s time.

The limitation of this system is not all the people use internet. Some of the senior citizen do
not know how to use internet. Therefore, they are unable to access to the internet to make
their order. This system is unable to target all types of customers. Moreover, this system
relies on internet. If there is no internet connection or the service provider is under
maintenance, the customers are unable to access to the website. This will bring inconvenience
to the customers.

The similarity of this system and proposed system is both of this systems using internet to let
the customers place order. The difference of both of this system is online ordering system is
used to make an order when you are lazy to eat in the restaurant. However, proposed system
is used when the customers make their order themselves when they go into the restaurant.

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Use Case Diagram Food Ordering System

3.1 Use Case Diagram

Figure 3-2 Use Case Diagram of Food Ordering System

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Use Case Diagram Food Ordering System

The figure above shows the use case diagram of Food Ordering System. There are some
functions provided by the system.

• Login
Login function is needed to identify whether the user is staff or chef. Different roles
can perform different tasks.

• View menu
The customers can view the menu through this system. They can view the menu
according to the category.

• Order food
The customers can order the food after they view the menu. They need to enter the
quantity of each dishes.

• View order details

The staff and chef can view the full order details of the customers. The chef need to
view to cook the dishes while the staff need to view the order details to serve the
customers.

• Change order status

The staff and the chef have the right to change the order status of the customers. If the
food of the customers has started to prepare, the chef will change the status of the
order. If all the food of the customers has been served, the staff will change the status
of the order.

• Create new menu

The staff can add new menu to the system. The staff can add the name, picture, price
and the category of the food. After the staff inserted, the customers can view it
through the menu page.

• Update new menu

The staff can update any menu through the system. The staff can change the name,
price, picture and the category of the food. The customers can view the new menu
after the staff make the changes.

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Use Case Diagram Food Ordering System

3.2 Activity Diagram

3.2.1 Place Order

Figure 3-3 Activity Diagram for Customers to Place Order

The customers can view the menu through the device that prepared by the restaurant. After
they made their decision, they can order the food through the device. the quantity of the food
in order to order the food. After the customers press submit button, the staff and chef can
view the order details of the customers.

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Use Case Diagram Food Ordering System

3.2.2 Update Menu

Figure 3-5 Activity Diagram for Staff to Update Menu

In order to update the menu, the staff must login to the system to perform the task. After the
staff login to the system, they can view the menu at the products page. They firstly choose the
record that need to update. Then, the staff can click the edit button to change the menu. They
can change the name, price, picture and category of the food. If the staff confirm to make the
changes, they can click update button to update the food details

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Use Case Diagram Food Ordering System

3.2.3 Update Category

Figure 3-6 Activity Diagram for Staff to Update Category

The staff must login to the system in order to update the category details. After the staff login
to the system, they can view the category details at the category page. The staff can click the
update button of any record to change the details of the category. They can change the name
of the category. If the staff confirm to make the changes, they can click update button to
update the category details.

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Use Case Diagram Food Ordering System

3.2.4 Delete Menu

Figure 3-7 Activity Diagram for Staff to Delete Menu

In order to delete the menu, the staff must login to the system to perform the task. After the
staff login to the system, they can view the menu at the products page. They firstly choose the
record that need to delete. Then, the staff can click the delete button to delete the menu. If the
staff confirm to delete the menu, they can click yes button to delete the menu.

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Use Case Diagram Food Ordering System

3.2.5 Delete Category

Figure 3-8 Activity Diagram for Staff to Delete Category

The staff must login to the system in order to delete the category details. After the staff login
to the system, they can view the category details at the category page. The staff can click the
delete button on the record that they wish to delete. If the staff confirm to make the changes,
they can click yes button to delete the category details.

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Use Case Diagram Food Ordering System

3.2.6 Create Menu

Figure 3-9 Activity Diagram for Staff to Create Menu

In order to create the menu, the staff must login to the system to perform the task. After the
staff login to the system, they can view the menu at the food page. They can click on the add
button to create new menu. Then, the staff can insert the name, price, picture and the category
of the menu. If the staff confirm to add the new menu, they can click update button to add the
menu.

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Use Case Diagram Food Ordering System

3.2.7 Create Category

Figure 3-10 Activity Diagram for Staff to Create Category

The staff must login to the system in order to create the category details. After the staff login
to the system, they can view the category details at the category page. The staff can click the
add button to create new category. The staff only need to enter the name of the category. If
the staff confirm to make the changes, they can click update button to add the new category
details.

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User Interface Design Food Ordering System

3.4 User Interface Design

Figure 3-11 Home Page

This is the home page of the system. If the customer is already have account on this website
then he or she can access the website by using login details but if the customer don’t have any
account then he or she can create the new account by clicking on the signup form.

Once the customer is login then they can easily able to use website all the links like
categories, food & order able on the navbar. The customer can click the search button and
able to search their favorite food.

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User Interface Design Food Ordering System

Figure 3-12 Categories or Featured section

This is the featured section where the different categories of the food are available.
If you click on this above biryani, burger or pizza photo .It will redirect customer to the page
where the same category of the food available.

Figure 3-13 Food Section

This is the food section where you can view food and place the order.

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User Interface Design Food Ordering System

Figure 3-14 Order Page

Once the customer clicked on the order button website will redirect the customer to the order
page. The above page is the order page of the system. It will show the category, name, picture
and price of the food. The customers need to fill the form and click on the submit button to
place the order.

Figure 3-15 Admin Login Page

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User Interface Design Food Ordering System

This is the admin login page for the staff to login. They are required to fill in the username
and password.

Figure 3-16 Dashboard

After the staff login to the system, they can view the dashboard of the food ordering system.
The dashboard includes the total number of categories , food present in the database and also
include how many orders are placed , how much income is generated.

Fig: Admin Page

This is the admin page of the system and contains all the username and password of staff. In
this page, the staff is able to update the username, password of the user and also able to delete
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User Interface Design Food Ordering System

the users.

Fig: Customer Details

This is the customer page of the system and contains all the username and password of
customer. In this page, the staff is able to update the username, password of the user and also
able to delete the users.

Fig: Category Crud

This is the Category page of the system. The staff can manage all the food in this page.
If the staff want to delete category, they can click on the delete button to perform the task.

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User Interface Design Food Ordering System

Fig: Update Category

If the staff wish to update the category details, they can click on the update button. Then, this
page will be displayed. The staff can change the title, image, featured and active of the
category. If the staff wish to make the changes, they can click on the update button.

Fig : Add Category

If the staff want to add new category, they can click on the add button. They need to fill in the
title, active, featured and image of the food. Then, they need to click Add Category button to
add the food.

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User Interface Design Food Ordering System

Fig: Food Crud

This is the Food page of the system. The staff can manage all the food in this page.
If the staff want to delete food, they can click on the delete button to perform the task.

Fig: Update Food

If the staff wish to update the food details, they can click on the update button. Then, this
page will be displayed. The staff can change the title, description, image, price, category,
featured and active of the category. If the staff wish to make the changes, they can click on
the update button.

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User Interface Design Food Ordering System

Fig: Add Food

If the staff want to add new food, they can click on the add button. They need to fill in the
title, description, price, category, featured, active and image of the food. Then, they need to
click Add Food button to add the food.

Fig: Order Page

This is the Order page of the system. The staff can manage all the order details in this page. If
the staff want to update order details, they can click on the update button to perform the
update task. If the staff want to delete food, they can click on the delete button to perform the

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User Interface Design Food Ordering System

task.

Fig: Update Order Page

In this Update page, the staff is able to change the Order Status whether the food is delivered
,ordered or cancelled and also able to change Full name, Email , Phone , Address.

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Tools and Requirements Food Ordering System

4.2 Tools
• PHP, HTML, CSS
These technologies are used to build the system. PHP and HTML are used to build the
interface of the system and build the functionality of the system. CSS is used to define
styles of the system.

• XAMMP
XAMPP is a free and open-source cross-platform web server solution stack package.
This software is used to connect to Apache and MySQL.

• phpMyAdmin
phpMyAdmin is an open source and free administration tool for MySQL. This tool is
used to insert the database.

• Visual Paradigm Community Edition

Visual Paradigm Community Edition is a UML CASE Tool. This software is used to
draw the use case diagram and activity diagram.

• Visual Studio Code

VS code is a free and open-source text and source code editor. This software is used
to code the system.

4.3 Requirement

• XAMMP Control Panel Version 3.3.0

• phpMyAdmin Version 8.0.12
• Laptop
Operating System: Windows 10
Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz 2.19GHz

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Implementation and Testing Food Ordering System

4.5 Implementation and Testing

The implementation of the system will be started after the end of the system design. The
structure of the database will firstly build during development phase. Then, the server side
and client side also built to allow the communication between customers and staff. During the
testing phase, few test cases are carried out to test the system. This is to make sure the system
is reliability.

Unit Testing 1: Login

Test Objective: To ensure the user able to login with valid name and password.
Input Expected output Actual output

Login by entering correct The system let the user login. The user login successfully.
name and password.

Login by entering wrong The system does not allow the The user can’t login to the
password. user to login. system.

Login by does not enter any The system does not allow the The user can’t login to the
value. user to login. system.

Unit Testing 2: Add new menu

Test Objective: To ensure the staff able to add new menu into the system.
Input Expected output Actual output

Enter all the information of the The food information is stored The food information is stored
food into the database. into the database and the user
can view the food in the list.

Enter few information of food The food information will not The system does not allow the
store into the database. user to add new food.

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Implementation and Testing Food Ordering System

Click Save button without The food information will not The system does not allow the
entering any information store into the database. user to add new food.

Unit Testing 3: Add new category

Test Objective: To ensure the staff able to add new category into the system.
Input Expected output Actual output

Enter the information of the The category information is The category information is
category stored into the database. stored into the database and
the user can view the category
in the list.

Click Save button without The category information is The system does not allow the
entering any information not store into the database. user to add new category.

Unit Testing 4: Order food

Test Objective: To ensure the customer able to order the food.

Input Expected output Actual output

Enter the information of the The order is processed The customer is allowed to make
quantity successfully. the order.

Click Order button without The order does not process The customer is not allowed to
entering any information successfully. make the order.

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Conclusion Food Ordering System

5.1 Conclusion

Nowadays, the innovation of technology brings a lot of convenience to the people. Many
company use management systems to grow their business as it is efficient for both sellers and
customers. The food and beverage industry also started to follow the trend to use
management system for their business.

In conclusion, this system helps to increase the productivity and efficiency of the restaurant.
It reduces the manual work of the staff. By having this ordering system, the customers can
make their order through the system. Then, the order will pass to the kitchen. The chef will
start to cook when they see the order of the customers. Everything is done by the system and
the staff just need to pass the food delivery guy and delivery guy deliver to the customers and
wait for the customers to make the payment.

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