Adapter User Guide
Adapter User Guide
User Guide
Release 28.3
December 15, 2023
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Intel® Ethernet Adapters and Devices User Guide
1. Overview
Welcome to the User Guide for Intel® Ethernet Adapters and devices. This guide covers hardware and
software installation, setup procedures, and troubleshooting tips for Intel network adapters, connections,
and other devices.
NOTE: Not all devices support all operating systems listed. Refer to the release notes for
detailed OS support information for your device.
NOTE:
l Devices based on the following do not support Microsoft Windows or Windows Server:
l Intel® Ethernet Connection E822-C
l Intel® Ethernet Connection E822-L
l Microsoft Windows 32-bit operating systems are only supported on Intel 1GbE Ethernet
Adapters.
l Some older Intel Ethernet adapters do not have full software support for the most recent
versions of Microsoft Windows. Many older Intel Ethernet adapters have base drivers
supplied by Microsoft Windows.
VMware* ESXi*
l VMWare ESXi 8.0
l VMware ESXi 7.0
Please refer to VMWare's download site for the latest ESXi drivers for Intel® Ethernet® devices.
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Linux*
l Linux Real Time Kernel 5.x and 4.x (only on Intel Ethernet E810 Series)
l Linux, v2.4 kernel or higher
l Red Hat* Enterprise Linux* (RHEL) 9.3
l Red Hat Enterprise Linux 8.9
l SUSE* Linux Enterprise Server (SLES) 15 SP5
l SUSE Linux Enterprise Server 12 SP5
l Canonical* Ubuntu* 22.04 LTS
l Canonical Ubuntu 20.04 LTS
l Debian* 11
FreeBSD*
l FreeBSD 14.0
l FreeBSD 13.1
Oracle* Solaris*
l Basic software and drivers are supported on Oracle Solaris. Drivers and support are provided by the
operating system vendor.
Discontinued OS Support
NOTE: See "Discontinued Support" on page 156 for information on the last release to support
particular versions of an operating system.
http://www.intel.com/support
Compatibility Notes
NOTE: Available features and settings are dependent on your device and operating system. Not all
settings described in this user guide are available on every device/OS combination.
In addition, note the following limitations for Intel Ethernet devices and connections.
Intel Ethernet 800 Series l Devices based on the Intel® Ethernet Controller E810-C have an expected
total throughput for the entire device of 100 Gb/s in each direction if one
100G cable is connected or if two 100G cables are connected.
l Devices based on the Intel® Ethernet 800 Series do not support RDMA when
operating in multiport mode with more than 4 ports.
Intel Ethernet 700 Series l Devices based on the Intel® Ethernet Controller XL710 (4x10 GbE, 1x40 GbE,
and 2x40 GbE) have an expected total throughput for the entire device of 40
Gb/s in each direction.
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Intel® Ethernet Adapters and Devices User Guide
l The first port of Intel® Ethernet 700 Series adapters will display the correct
branding string. All other ports on the same device will display a generic
branding string.
l For an Intel® Ethernet 700 Series adapter to reach its full potential, you
must install it in a PCIe Gen3 x8 slot. Installing it in a shorter slot, or a Gen2
or Gen1 slot, will limit the throughput of the adapter.
l Devices based on the Intel® Ethernet Controller X722 do not support the
following features:
l Intel® PROSet for Windows* Device Manager
l
l Intel® Advanced Network Services (Intel® ANS) teams or VLANs
(LBFO is supported)
Intel Ethernet 500 Series l Devices based on the Intel® Ethernet Connection X552 and Intel® Ethernet
Connection X553 do not support the following features:
l Energy Efficient Ethernet (EEE)
l Intel PROSet for Windows Device Manager
l Intel ANS teams or VLANs (LBFO is supported)
l Data Center Bridging (DCB)
l IPSec Offloading
l MACSec Offloading
In addition, SFP+ devices based on the Intel Ethernet Connection X552 and
Intel Ethernet Connection X553 do not support the following features:
l Speed and duplex auto-negotiation
l Wake on LAN
l 1000BASE-T SFP Modules
license.pdf Licenses pertaining to this software release Root folder of software download package
You can find additional resources, configuration guides, and technical documentation for Intel Ethernet
products on the Intel Resource & Documentation Center. Some documents may require a login.
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Intel® Ethernet Adapters and Devices User Guide
Intel Ethernet 800 Series Intel® Ethernet Controller E810 Feature Support Matrix
Intel Ethernet 700 Series Intel® Ethernet Controller X710/XXV710/XL710 Feature Support Matrix
Intel Ethernet 500 Series Intel® Ethernet Controller X550 Feature Support Matrix
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Intel® Ethernet Adapters and Devices User Guide
2. Installation
This chapter covers how to install Intel Ethernet adapters, drivers, and other software.
At a high level, installation involves the following steps, which are covered in more detail later in this
chapter.
If you are installing a network adapter, follow this procedure from step 1.
If you are upgrading the driver software, start with step 5.
NOTE: If you update the firmware, you must update the driver software to the same family
version.
1. Make sure that you are installing the latest driver software for your adapter. Visit Intel's support
website to download the latest drivers.
2. Review system requirements.
3. Insert the adapter(s) in the computer.
4. Attach the copper or fiber network cable(s).
5. Install the driver.
6. For Windows systems, install the Intel® PROSet software.
You can now set up advanced features, if necessary. The available features and the configuration process
varies with the device and your operating system. Refer to "Device Features" on page 25 for more
information; for Linux and FreeBSD drivers, refer to the README file inside the driver tarball.
NOTE:
l For devices that support bifurcation, make sure PCI slot bifurcation is enabled in your
system's BIOS.
l The Intel® 10 Gigabit AT Server Adapter will only fit into x8 or larger PCI Express slots.
Some systems have physical x8 PCI Express slots that actually support lower speeds. Please
check your system manual to identify the slot.
NOTE: Some systems have physical x8 PCI Express slots that actually only support lower speeds.
Please check your system manual to identify the slot.
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CAUTION: Turn off and unplug the power before removing the computer's cover. Failure
to do so could endanger you and may damage the adapter or computer.
CAUTION: Some PCI Express adapters may have a short connector, making them
more fragile than PCI adapters. Excessive force could break the connector. Use
caution when pressing the board in the slot.
If you replace an adapter in a Hot Plug slot, do not place the removed adapter back into the same network
until the server has rebooted (unless you return it to the same slot and same team as before). This
prevents a conflict in having two of the same Ethernet addresses on the same network.
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NOTE: To replace an existing SLA-teamed adapter in a Hot Plug slot, first unplug the adapter
cable. When the adapter is replaced, reconnect the cable.
2.2.3.1 PCI Hot Plug Support for Microsoft* Windows* Operating Systems
Intel® network adapters are enabled for use in selected servers equipped with PCI Hot Plug support and
running Microsoft* Windows* operating systems. For more information on setting up and using PCI Hot
Plug support in your server, see your hardware and/or Hot Plug support documentation for details. PCI Hot
Plug only works when you hot plug an identical Intel network adapter.
NOTES:
l The MAC address and driver from the removed adapter will be used by the replacement
adapter unless you remove the adapter from the team and add it back in. If you do not
remove and restore the replacement adapter from the team, and the original adapter is
used elsewhere on your network, a MAC address conflict will occur.
l For SLA teams, ensure that the replacement NIC is a member of the team before
connecting it to the switch.
Devices Based on the Intel Ethernet 800 Series and Intel Ethernet 700 Series
See "Feature Support Matrix" on page 5 for more information on supported media types for your device.
NOTES:
l Some Intel branded network adapters based on the X710/XL710 controller only support
Intel branded modules. On these adapters, other modules are not supported and will not
function.
l For connections based on the 710 series of controllers, support is dependent on your system
board. Please see your vendor for details.
l In all cases Intel recommends using Intel optics; other modules may function but are not
validated by Intel. Contact Intel for supported media types.
l In systems that do not have adequate airflow to cool the adapter and optical modules, you
must use high temperature optical modules.
l For XXV710 based SFP+ adapters, Intel recommends using Intel optics and cables. Other
modules may function but are not validated by Intel. Contact Intel for supported media
types.
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Intel® Ethernet Adapters and Devices User Guide
82599-Based Adapters
NOTES:
l If your 82599-based Intel® Network Adapter came with Intel optics, or is an Intel®
Ethernet Server Adapter X520-2, then it only supports Intel optics and/or the direct attach
cables listed below.
l 82599-Based adapters support all passive and active limiting direct attach cables that
comply with SFF-8431 v4.1 and SFF-8472 v10.4 specifications.
SR Modules
LR Modules
QSFP Modules
Intel TRIPLE RATE 1G/10G/40G QSFP+ SR (bailed) (40G not supported on 82599) E40GQSFPSR
The following is a list of 3rd party SFP+ modules that have received some testing. Not all modules are
applicable to all devices.
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Intel® Ethernet Adapters and Devices User Guide
82598-Based Adapters
NOTES:
l Intel® Network Adapters that support removable optical modules only support their original
module type (i.e., the Intel® 10 Gigabit SR Dual Port Express Module only supports SR
optical modules). If you plug in a different type of module, the driver will not load.
l 82598-Based adapters support all passive direct attach cables that comply with SFF-8431
v4.1 and SFF-8472 v10.4 specifications. Active direct attach cables are not supported.
l Hot Swapping/hot plugging optical modules is not supported.
l Only single speed, 10 Gigabit modules are supported.
l LAN on Motherboard (LOMs) may support DA, SR, or LR modules. Other module types are
not supported. Please see your system documentation for details.
The following is a list of SFP+ modules and direct attach cables that have received some testing. Not all
modules are applicable to all devices.
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Intel® Ethernet Adapters and Devices User Guide
THIRD PARTY OPTIC MODULES AND CABLES REFERRED TO ABOVE ARE LISTED ONLY FOR THE PURPOSE OF HIGHLIGHTING THIRD
PARTY SPECIFICATIONS AND POTENTIAL COMPATIBILITY, AND ARE NOT RECOMMENDATIONS OR ENDORSEMENT OR SPONSORSHIP OF
ANY THIRD PARTY'S PRODUCT BY INTEL. INTEL IS NOT ENDORSING OR PROMOTING PRODUCTS MADE BY ANY THIRD PARTY AND THE
THIRD PARTY REFERENCE IS PROVIDED ONLY TO SHARE INFORMATION REGARDING CERTAIN OPTIC MODULES AND CABLES WITH THE
ABOVE SPECIFICATIONS. THERE MAY BE OTHER MANUFACTURERS OR SUPPLIERS, PRODUCING OR SUPPLYING OPTIC MODULES AND
CABLES WITH SIMILAR OR MATCHING DESCRIPTIONS. CUSTOMERS MUST USE THEIR OWN DISCRETION AND DILIGENCE TO PURCHASE
OPTIC MODULES AND CABLES FROM ANY THIRD PARTY OF THEIR CHOICE. CUSTOMERS ARE SOLELY RESPONSIBLE FOR ASSESSING
THE SUITABILITY OF THE PRODUCT AND/OR DEVICES AND FOR THE SELECTION OF THE VENDOR FOR PURCHASING ANY PRODUCT. THE
OPTIC MODULES AND CABLES REFERRED TO ABOVE ARE NOT WARRANTED OR SUPPORTED BY INTEL. INTEL ASSUMES NO LIABILITY
WHATSOEVER, AND INTEL DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTY, RELATING TO SALE AND/OR USE OF SUCH THIRD PARTY
PRODUCTS OR SELECTION OF VENDOR BY CUSTOMERS.
The following table shows the types of direct attached cabling you can use.
Max Cable
Speed Cable Type Length Notes
25 Gbps SFP28 Direct Attached Cable (Twinaxial) 5 meters For optimal performance, must use CA-
25G-L with RS-FEC and 25GBASE-C.
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Intel® Ethernet Adapters and Devices User Guide
The following table shows the maximum lengths for each cable type at a given transmission speed.
25 Gbps NA NA NA 50m
40 Gbps NA NA NA 50m
CAUTION: If using less than 4-pair cabling, you must manually configure the speed
and duplex setting of the adapter and the link partner. In addition, with 2- and 3-
pair cabling the adapter can only achieve speeds of up to 100Mbps.
NOTE: For the Intel® 10 Gigabit AT Server Adapter, to ensure compliance with CISPR 24 and the
EU’s EN55024, this product should be used only with Category 6a shielded cables that are properly
terminated according to the recommendations in EN50174-2.
In all cases:
l The adapter must be connected to a compatible link partner, preferably set to auto-negotiate speed
and duplex for Intel gigabit adapters.
l Intel Gigabit and 10 Gigabit Server Adapters using copper connections automatically accommodate
either MDI or MDI-X connections. The auto-MDI-X feature of Intel gigabit copper adapters allows
you to directly connect two adapters without using a cross-over cable.
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Intel® Ethernet Adapters and Devices User Guide
Remove and save the fiber optic connector cover. Insert a fiber optic cable into the ports on the network
adapter bracket as shown below.
Most connectors and ports are keyed for proper orientation. If the cable you are using is not keyed, check
to be sure the connector is oriented properly (transmit port connected to receive port on the link partner,
and vice versa).
The adapter must be connected to a compatible link partner operating at the same laser wavelength as the
adapter.
Conversion cables to other connector types (such as SC-to-LC) may be used if the cabling matches the
optical specifications of the adapter, including length limitations.
The following table shows the connection requirements for fiber optic cables.
Intel Ethernet LR Server 1310 nanometer (not LC Single-mode fiber with 9.0µm 10 kilometers
Adapters visible) core diameter
Intel Ethernet 10 Gigabit SR 850 nanometer (not LC or SC Multi-mode fiber with 62.5µm 33 meters
Server Adapters visible) core diameter
Intel Ethernet Gigabit SR Server 850 nanometer (not LC or SC Multi-mode fiber with 62.5µm 275 meters
Adapters visible) core diameter
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You must have administrative rights to the operating system to install the drivers and software.
2.4.2 On Linux
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Component Description
Intel® PROSet for Windows* Device An extension to the Windows Device Manager. When you install Intel PROSet for
Manager Windows Device Manager, additional tabs are automatically added to Device Man-
ager.
Intel® PROSet Adapter Configuration A graphical user interface that allows you to configure and manage supported Intel
Utility (Intel® PROSet ACU) Ethernet adapters.
Intel® PROSet for Windows Power- Software that contains several cmdlets that allow you to configure and manage the
Shell* software Intel Ethernet adapters and devices present in your system.
For more information on installing or using Intel PROSet, refer to the following:
l "Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet" below
l "Installing Intel PROSet" on page 17
l "Configuring Device Features in Microsoft Windows" on page 20
NOTES:
l You must have administrator rights to install or use Intel PROSet.
l Intel PROSet requires the latest driver and software package for your Intel Ethernet
devices.
These Ethernet cmdlets do not require Intel PROSet to be installed on the system. For more information on
installing or using Intel Ethernet cmdlets, refer to the following:
l "Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet" below
l "Installing Intel Ethernet Cmdlets" on page 17
l "Configuring with Windows PowerShell" on page 21
l "Firmware Logging" on page 104
3.2 Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet
Note the following compatibility requirements for Intel Ethernet cmdlets and Intel PROSet. For Intel
PROSet, the installer will automatically detect and install the components compatible with your operating
system.
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Ethernet
Cmdlets Intel PROSet
PowerShell
Device No Support No Support1 Only2
Notes:
NOTE: On recent operating systems, older hardware may not support Intel PROSet. In this case,
the Intel PROSet tabs may not be displayed in the Windows Device Manager user interface, and the
Windows PowerShell cmdlets may display an error message stating that the device does not have
an Intel driver installed.
NOTE: Intel PROSet is not supported on Microsoft Windows 11. Microsoft Windows 10 is the last
Windows operating system that supports Intel PROSet.
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Intel PROSet for Windows PowerShell software Any supported version of Microsoft Windows Server
Intel PROSet Adapter Configuration Utility Microsoft Windows Server 2019 and later
Intel PROSet for Windows Device Manager Microsoft Windows Server 2016, and earlier versions
1. Download the zip file with the adapter cmdlets from the Intel Download Center.
2. Save the zip file to the system you're trying to configure or debug.
3. Extract files from the zip file.
4. In the extracted files, double-click on the .exe file. The cmdlets will automatically install to the
current user's PowerShell module directory (for example, to
C:\Users\Administrator\Documents\WindowsPowerShell\Modules\IntelEthernetCmdlets).
After installation, you can run the cmdlets at the PowerShell prompt without manually importing the
module.
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l You must install Intel PROSet if you want to use Intel® Advanced Network Services (Intel®
ANS) or VLANs. Intel ANS teams and VLANs are not supported on all operating systems or
devices. Refer to "Adapter Teaming" on page 25 and "Virtual LANs" on page 80 for more
information.
l Intel PROSet requires the latest driver and software package for your Intel Ethernet devices.
1. After the driver installation has finished, download and extract the Wired_PROSet_XX.X_*.zip
file for your version of Windows, where XX.X is the release number. This file will install Intel PROSet
on your system.
l If you are running a 32-bit operating system, download Wired_PROSet_XX.X_32.zip.
l If you are running a 64-bit operating system, download Wired_PROSet_XX.X_x64.zip.
2. In the extracted files, double-click on the .exe file to launch the installation of Intel PROSet.
3. In the install wizard that opens, follow the onscreen prompts to select the features you want to
install.
4. The Intel PROSet software will install. Click Finish when prompted.
NOTE: You can also run DxSetup.exe from the files downloaded from Customer Support. Refer to
"Command Line Installation for Intel PROSet" below for details.
If Intel PROSet was installed without Intel ANS support, you can install support by running DxSetup.exe,
and then selecting the Modify option when prompted. From the Setup Options window, select Intel®
Advanced Network Services then click Next to continue with the installation wizard.
NOTES:
l Intel PROSet cannot be installed with msiexec.exe. You must use DxSetup.exe.
l If the operating system and installed adapters do not support a given feature, that feature
will not be installed even if the command line option specifies it for installation.
You can also use DxSetup.exe to modify or upgrade software. If a feature is already installed, the public
property for that feature will default to 1 and if a feature is not installed, the public property for that feature
will default to 0. Running DxSetup.exe without specifying properties will upgrade all installed software. You
can remove installed software (except for base drivers) by setting the property to 0. If you uninstall Intel
PROSet (PROSET=0), all features that rely on Intel PROSet will also be removed.
DxSetup.exe supports the following command line parameters for fresh installations, modifying an
installation, or upgrading the software:
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Intel® Ethernet Adapters and Devices User Guide
Parameter Definition
PROSET Intel PROSet for Windows Device Manager or Intel PROSet ACU depending on operating system.
"0", do not install Intel PROSet. If Intel PROSet is already installed, it will be uninstalled.
NOTE: If PROSET=0, Intel ANS will not be installed. If PROSET=0 and Intel PROSet and Intel
ANS are already installed, Intel PROSet and Intel ANS will be uninstalled.
"0", do not install Intel ANS. If Intel ANS is already installed, it will be uninstalled.
NOTE: If the ANS parameter is set to ANS=1, both Intel PROSet and Intel ANS will be
installed.
ISCSI iSCSI
PROSet_ACU_ If Intel PROSet ACU is installed, create or update the "Intel® PROSet Adapter Configuration Utility"
Shortcut desktop shortcut.
"0", do not create or update the "Intel® PROSet Adapter Configuration Utility" desktop shortcut.
"1", create or update the "Intel® PROSet Adapter Configuration Utility" desktop shortcut.
If this parameter is not specified, the shortcut will only be created or updated if it was created by a
previous software installation.
"1", install iWARP firewall rule. If "1" is selected, the following parameters are allowed in addition to
IWARP_FIREWALL.
l IWARP_FIREWALL_DOMAIN [0|1] - Applies firewall rule to corporate domains.
l IWARP_FIREWALL_PUBLIC [0|1] - Applies firewall rule to public networks
l IWARP_FIREWALL_PRIVATE [0|1] - Applies firewall rule to private networks
FORCE "0", check that the installed device supports a feature (for example, iSCSI) and only install the feature
if such a device is found.
"1", install the specified features regardless of the presence of supporting devices.
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Parameter Definition
n Silent install
/l[i|w|e|a] /l --- log file option for PROSet installation. Following are log switches:
/l* Use the log file ability of SetupBD.exe. If you do not specify the path and filename, DxSetup.exe
<path\filename> creates a log file (named SetupBD_<timestamp>.log, for example SetupBD_18-04-2022_14-29-
20.log) in the same directory as the DxSetup/MSI log.
/x
NOTES:
l You must include a space between parameters.
l If you specify a path for the log file, the path must exist. If you do not specify a complete
path, the install log will be created in the current directory.
l You do not need to specify default values. To install Intel ANS and Intel PROSet, the
following examples are equivalent:
DxSetup.exe
DxSetup.exe PROSET=1 ANS=1
l The ANS parameter should only be set to ANS=1 if PROSET=1 is set.
l Even if ISCSI=1 is passed, iSCSI using DCB will not be installed if the operating system and
installed adapters do not support it. If FORCE=1 is also passed, iSCSI will be installed if the
operating system supports it.
l Public properties are not case sensitive. No white space is allowed between characters. For
example:
DxSetup.exe /qn PROSET=1
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NOTES: Refer to "Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet" on page 15 for
information on support limitations.
Module Names
The following table lists the module name in Windows PowerShell for each component.
Intel PROSet for Windows PowerShell software IntelNetCmdlets "Installing Intel PROSet" on page 17
To use the Import-Module cmdlet, you must specify the path. For example:
PS c:\> Import-Module -Name "C:\Program Files\Intel\Wired Networking\IntelNetCmdlets"
NOTE:
l If you include a trailing backslash ("\") at the end of the Import-Module command, the
import operation will fail. In Microsoft Windows 10 and Windows Server 2016, the auto-
complete function appends a trailing backslash. If you use auto-complete when entering the
Import-Module command, delete the trailing backslash from the path before pressing
Return to execute the command.
l If you encounter issues with Intel Ethernet cmdlets, you may need to manually import the
module using the instructions provided above.
See Microsoft TechNet for more information about the Import-Module cmdlet.
To configure Intel Ethernet device features using Windows PowerShell software, follow these general
steps:
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1. Install Intel PROSet or Intel Ethernet cmdlets, if you haven’t already. See the following for more
information:
l "Installing Intel Ethernet Cmdlets" on page 17
l "Installing Intel PROSet" on page 17
2. Open PowerShell.
3. At the PowerShell prompt, run your desired cmdlet.
l For detailed usage information for each cmdlet (including examples), type the following at the
Windows PowerShell prompt:
l To show only examples for a cmdlet, type the following at the Windows PowerShell prompt:
l To use the Minihelp property for any cmdlet in the module, append | Select Minihelp. For
example:
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NOTE: Refer to "Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet" on page 15 for
information on support limitations.
To configure Intel Ethernet device features using Intel PROSet ACU, follow these general steps:
NOTE: Refer to "Compatibility Notes for Intel Ethernet Cmdlets and Intel PROSet" on page 15 for
information on support limitations.
To configure Intel Ethernet adapter features using Intel PROSet for Windows Device Manager:
Intel PROSet for Windows Device Manager uses the following additional Windows Device Manager tabs:
Link Speed Allows you to change the adapter's speed and duplex setting, run diagnostics, and use the
identify adapter feature.
Advanced Allows you to customize how the adapter handles QoS packet tagging, Jumbo Packets, Off-
loading, and other capabilities. Some of the features might not be available depending on the
operating system you are running, the specific adapters installed, and the specific platform
you are using.
VLANs Allows you to create, modify, and delete VLANs. You must install Intel Advanced Network Ser-
vices in order to see this tab and use the feature.
Teaming Allows you to create, modify, and delete adapter teams. You must install Intel Advanced Net-
work Services in order to see this tab and use the feature.
Power Management Replaces the standard Microsoft Windows Power Management tab in Device Manager. The
standard Windows power management functionality is included on the Intel PROSet tab.
NOTE:
l The options available on the Power Management tab are adapter and system
dependent. Not all adapters will display all options. There may be BIOS or operating
system settings that need to be enabled for your system to wake up. In particular,
this is true for Wake from S5 (also referred to as Wake from power off).
l The Intel® 10 Gigabit Network Adapters do not support power management.
l If your system has a Manageability Engine, the Link LED may stay lit even if WoL is
disabled.
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For iSCSI Crash Dump configuration, use the Intel PROSet for Windows PowerShell software and refer to
the aboutIntelNetCmdlets.help.txt help file. iSCSI Crash Dump configuration is not supported in Intel
Ethernet cmdlets.
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4. Device Features
This chapter describes the features available on Intel Ethernet devices. Major features are organized
alphabetically.
NOTE:
l Available settings are dependent on your device and operating system. Not all settings are
available on every device/OS combination.
l Some features in this section refer to Intel PROSet, Intel PROSet for Windows Device
Manager, Intel PROSet Adapter Configuration Utility (Intel PROSet ACU), or Intel PROSet for
Windows PowerShell* software. Refer to "About Intel PROSet®" on page 15 for more
information.
Before creating a team or adding team members, make sure each team member has been configured
similarly. Settings to check include VLANs and QoS Packet Tagging, Jumbo Packets, and the various
offloads. Pay particular attention when using different adapter models or adapter versions, as adapter
capabilities vary.
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l NDIS 6.2 introduced new RSS data structures and interfaces. Because of this, you cannot enable
RSS on teams that contain a mix of adapters that support NDIS 6.2 RSS and adapters that do not.
l If a team is bound to a Hyper-V virtual NIC, you cannot change the Primary or Secondary adapter.
l To assure a common feature set, some advanced features, including hardware offloading, are
automatically disabled when an adapter that does not support the feature is added to a team.
l Hot Plug operations in a Multi-Vendor Team may cause system instability. We recommended that
you restart the system or reload the team after performing Hot Plug operations with a Multi-Vendor
Team. When you physically remove an adapter that is part of a team or a VLAN, you must reboot or
reload the team/VLAN before using that adapter in the same network. This will prevent Ethernet
address conflicts.
l Spanning tree protocol (STP) should be disabled on switch ports connected to teamed adapters in
order to prevent data loss when the primary adapter is returned to service (failback). Alternatively,
an activation delay may be configured on the adapters to prevent data loss when spanning tree is
used.
l Data Center Bridging will be automatically disabled when an adapter is added to a team with non-
DCB capable adapters.
l NLB will not work when Receive Load Balancing (RLB) is enabled. This occurs because NLB and iANS
both attempt to set the server's multicast MAC address, resulting in an ARP table mismatch.
l Teaming with the Intel® 10 Gigabit AF DA Dual Port Server Adapter is only supported with similar
adapter types and models or with switches using a Direct Attach connection.
l If you want to set up VLANs on a team, you must first create the team.
l After adding a VLAN to the team, the Network Connections window shows the team as disabled or
network cable unplugged. This is normal. The connection protocols are now bound to the VLAN on
the team. You can configure the connection protocols in the Properties for the VLAN.
1. If the adapter is part of a team remove the adapter from the team.
2. Shut down the system and unplug the power cable.
3. Disconnect the network cable from the adapter.
4. Open the case and remove the adapter.
5. Insert the replacement adapter. (Use the same slot, otherwise Windows assumes that there is a
new adapter.)
6. Reconnect the network cable.
7. Close the case, reattach the power cable, and power-up the server.
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NOTES:
l If you add an Intel AMT enabled port to an LBFO team, do not set the port to Standby in the
LBFO team. If you set the port to Standby you may lose AMT functionality.
l DCB is incompatible with Microsoft Server LBFO Teams. Do not create an LBFO team when
DCB is installed. Do not install DCB if you use LBFO teaming. Install failures and persistent
link loss may occur if DCB and LBFO are used on the same port.
NOTE: In order to use adapter teaming, you must have at least one Intel server adapter in your
system. Furthermore, all adapters must be linked to the same switch or hub.
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1. Remove the adapter from any teams using the Settings tab on the team properties dialog box.
2. Remove any VLANs from the adapter using the VLANs tab on the adapter properties dialog box.
3. Uninstall the adapter from Device Manager.
4.1.2.1 Configuring Teams with Intel PROSet for Windows Device Manager
Creating a Team
1. Launch Windows Device Manager
2. Expand Network Adapters.
3. Double-click on one of the adapters that will be a member of the team.
The adapter properties dialog box appears.
4. Click the Teaming tab.
5. Click Team with other adapters.
6. Click New Team.
7. Type a name for the team, then click Next.
8. Click the checkbox of any adapter you want to include in the team, then click Next.
9. Select a teaming mode, then click Next.
10. Click Finish.
The Team Properties window appears, showing team properties and settings.
Once a team has been created, it appears in the Network Adapters category in the Computer Management
window as a virtual adapter. The team name also precedes the adapter name of any adapter that is a
member of the team.
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Renaming a Team
1. Open the Team Properties dialog box by double-clicking on a team listing in the Computer
Management window.
2. Click the Settings tab.
3. Click Modify Team, then click the Name tab.
4. Type a new team name, then click OK.
NOTE: If you modify a team name from the team property sheet, it may take several minutes for
the name to change in Device Manager. Closing and opening Device Manager will load the new
name.
Removing a Team
1. Open the Team Properties dialog box by double-clicking on a team listing in the Computer
Management window.
2. Click the Settings tab.
3. Select the team you want to remove, then click Remove Team.
4. Click Yes when prompted.
NOTE: If you defined a VLAN or QoS Prioritization on an adapter joining a team, you may have to
redefine it when it is returned to a stand-alone mode.
1. In the Team Properties dialog box's Settings tab, click Modify Team.
2. On the Adapters tab, select an adapter.
3. Click Set Primary or Set Secondary.
4. Click OK.
The adapter's preferred setting appears in the Priority column on Intel PROSet's Team Configuration
tab. A "1" indicates a preferred primary adapter, and a "2" indicates a preferred secondary adapter.
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Creating a Team
Use the New-IntelNetTeam cmdlet. For example:
New-IntelNetTeam -TeamMemberNames "<adapter1_name>", "<adapter2_name>" -TeamMode
AdapterFaultTolerance -TeamName "<team_name>"
Renaming a Team
Use the Set-IntelNetTeam cmdlet. For example
Set-IntelNetTeam -TeamName "<team_name>" -NewTeamName "<new_team_name>"
Removing a Team
Use the Remove-IntelNetTeam cmdlet. For example
Remove-IntelNetTeamMember -Name "<adapter_name>"
NOTE: If you defined a VLAN or QoS Prioritization on an adapter joining a team, you may have to
redefine it when it is returned to a stand-alone mode.
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Renaming a Team
1. Launch the Intel PROSet ACU.
2. Select the team you wish to modify.
3. In the Team Information panel, type a new team name..
4. Click Apply Changes.
Removing a Team
1. Launch the Intel PROSet ACU.
2. Select the team you wish to remove.
3. Click Remove Team.
NOTE: If you defined a VLAN or QoS Prioritization on an adapter joining a team, you may have to
redefine it when it is returned to a stand-alone mode.
4.1.3.1 Overview
The following table explains the available teaming modes. Follow the links in the left column to view details
about that mode.
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Mode Description
Adapter Fault Tolerance (AFT) Provides automatic redundancy for a server's network connection. If the primary
adapter fails, the secondary adapter takes over. Adapter Fault Tolerance supports
two to eight adapters per team. This teaming type works with any hub or switch.
All team members must be connected to the same subnet.
Switch Fault Tolerance (SFT) Provides failover between two adapters connected to separate switches. Switch
Fault Tolerance supports two adapters per team. Spanning Tree Protocol (STP)
must be enabled on the switch when you create an SFT team. When SFT teams
are created, the Activation Delay is automatically set to 60 seconds. This
teaming type works with any switch or hub. All team members must be connected
to the same subnet.
Adaptive Load Balancing (ALB) Provides load balancing of transmit traffic and adapter fault tolerance. In
Microsoft* Windows* operating systems, you can also enable or disable receive
load balancing (RLB) in ALB teams (by default, RLB is enabled).
Virtual Machine Load Balancing (VMLB) Provides transmit and receive traffic load balancing across Virtual Machines
bound to the team interface, as well as fault tolerance in the event of switch port,
cable, or adapter failure. This teaming type works with any switch.
Static Link Aggregation (SLA) Provides increased transmission and reception throughput in a team of two to
eight adapters. This team type replaces the following team types from prior
software releases: Fast EtherChannel*/Link Aggregation (FEC) and Gigabit
EtherChannel*/Link Aggregation (GEC). This type also includes adapter fault
tolerance and load balancing (only routed protocols). This teaming type requires
a switch with Intel Link Aggregation, Cisco* FEC or GEC, or IEEE 802.3ad Static
Link Aggregation capability.
NOTE: All adapters in a Link Aggregation team running in static mode must run at
the same speed and must be connected to a Static Link Aggregation capable
switch. If the speed capability of adapters in a Static Link Aggregation team are
different, the speed of the team is dependent on the lowest common
denominator.
IEEE 802.3ad Dynamic Link Aggregation Creates one or more teams using Dynamic Link Aggregation with mixed-speed
adapters. Like the Static Link Aggregation teams, Dynamic 802.3ad teams
increase transmission and reception throughput and provide fault tolerance. This
teaming type requires a switch that fully supports the IEEE 802.3ad standard.
Multi-Vendor Teaming (MVT) Adds the capability to include adapters from selected other vendors in a team. If
you are using a Windows-based computer, you can team adapters that appear in
the Intel PROSet teaming wizard.
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IMPORTANT:
l Be sure to use the latest available drivers on all adapters.
l Before creating a team, adding or removing team members, or changing advanced
settings of a team member, make sure each team member has been configured similarly.
Settings to check include VLANs and QoS Packet Tagging, Jumbo Frames, and the various
offloads. These settings are available in Intel PROSet's Advanced tab. Pay particular
attention when using different adapter models or adapter versions, as adapter capabilities
vary.
l If team members implement Advanced features differently, failover and team
functionality will be affected. To avoid team implementation issues:
l Create teams that use similar adapter types and models.
l Reload the team after adding an adapter or changing any Advanced features. One
way to reload the team is to select a new preferred primary adapter. Although there
will be a temporary loss of network connectivity as the team reconfigures, the team
will maintain its network addressing schema.
NOTES:
l Hot Plug operations for an adapter that is part of a team are only available in Windows
Server.
l For SLA teams, all team members must be connected to the same switch. For AFT, ALB, and
RLB teams, all team members must belong to the same subnet. The members of an SFT
team must be connected to a different switch.
l Teaming only one adapter port is possible, but provides no benefit.
If the primary adapter fails, another adapter will take over its duties. If you are using more than two
adapters, and you want a specific adapter to take over if the primary fails, you must specify a secondary
adapter. If an Intel AMT enabled device is part of a team, it must be designated as the primary adapter for
the team.
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Failures are detected automatically, and traffic rerouting takes place as soon as the failure is detected. The
goal of AFT is to ensure that load redistribution takes place fast enough to prevent user sessions from being
disconnected. AFT supports two to eight adapters per team. Only one active team member transmits and
receives traffic. If this primary connection (cable, adapter, or port) fails, a secondary, or backup, adapter
takes over. After a failover, if the connection to the user-specified primary adapter is restored, control
passes automatically back to that primary adapter.
AFT is the default mode when a team is created. This mode does not provide load balancing.
NOTES:
l AFT teaming requires that the switch not be set up for teaming and that spanning tree
protocol is turned off for the switch port connected to the NIC or LOM on the server.
l All members of an AFT team must be connected to the same subnet.
In SFT mode, the two adapters creating the team can operate at different speeds.
NOTE: SFT teaming requires that the switch not be set up for teaming and that spanning tree
protocol is turned on.
Configuration Monitoring
You can set up monitoring between an SFT team and up to five IP addresses. This allows you to detect link
failure beyond the switch. You can ensure connection availability for several clients that you consider
critical. If the connection between the primary adapter and all of the monitored IP addresses is lost, the
team will failover to the secondary adapter.
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ALB is implemented by assigning one of the physical channels as Primary and all other physical channels as
Secondary. Packets leaving the server can use any one of the physical channels, but incoming packets can
only use the Primary Channel. With Receive Load Balancing (RLB) enabled, it balances IP receive traffic.
The intermediate driver analyzes the send and transmit loading on each adapter and balances the rate
across the adapters based on destination address. Adapter teams configured for ALB and RLB also provide
the benefits of fault tolerance.
NOTES:
l ALB teaming requires that the switch not be set up for teaming and that spanning tree
protocol is turned off for the switch port connected to the network adapter in the server.
l ALB does not balance traffic when protocols such as NetBEUI and IPX* are used.
l You may create an ALB team with mixed speed adapters. The load is balanced according to
the adapter's capabilities and bandwidth of the channel.
l All members of ALB and RLB teams must be connected to the same subnet.
l Virtual NICs cannot be created on a team with Receive Load Balancing enabled. Receive
Load Balancing is automatically disabled if you create a virtual NIC on a team.
The driver analyzes the transmit and receive load on each member adapter and balances the traffic across
member adapters. In a VMLB team, each Virtual Machine is associated with one team member for its TX
and RX traffic.
If only one virtual NIC is bound to the team, or if Hyper-V is removed, then the VMLB team will act like an
AFT team.
NOTES:
l VMLB does not load balance non-routed protocols such as NetBEUI and some IPX* traffic.
l VMLB supports from two to eight adapter ports per team.
l You can create a VMLB team with mixed speed adapters. The load is balanced according to
the lowest common denominator of adapter capabilities and the bandwidth of the channel.
l You cannot use and Intel AMT enabled adapter a VMLB team.
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NOTES:
l All adapters in a Static Link Aggregation team must run at the same speed and must be
connected to a Static Link Aggregation-capable switch. If the speed capabilities of adapters
in a Static Link Aggregation team are different, the speed of the team is dependent on the
switch.
l Static Link Aggregation teaming requires that the switch be set up for Static Link
Aggregation teaming and that spanning tree protocol is turned off.
l An Intel AMT enabled adapter cannot be used in an SLA team.
Dynamic mode supports multiple aggregators. Aggregators are formed by port speed connected to a
switch. For example, a team can contain adapters running at 1 Gbps and 10 Gbps, but two aggregators will
be formed, one for each speed. Also, if a team contains 1 Gbps ports connected to one switch, and a
combination of 1 Gbps and 10 Gbps ports connected to a second switch, three aggregators would be
formed. One containing all the ports connected to the first switch, one containing the 1 Gbps ports
connected to the second switch, and the third containing the 10Gbps ports connected to the second
switch.
NOTES:
l IEEE 802.3ad teaming requires that the switch be set up for IEEE 802.3ad (link
aggregation) teaming and that spanning tree protocol is turned off.
l Once you choose an aggregator, it remains in force until all adapters in that aggregation
team lose link.
l In some switches, copper and fiber adapters cannot belong to the same aggregator in an
IEEE 802.3ad configuration. If there are copper and fiber adapters installed in a system, the
switch might configure the copper adapters in one aggregator and the fiber-based adapters
in another. If you experience this behavior, for best performance you should use either only
copper-based or only fiber-based adapters in a system.
l An Intel AMT enabled adapter cannot be used in a DLA team.
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adapter to the switch. Although you can change speed and duplex settings after the team is
created, Intel recommends you disconnect the cables until settings are in effect. In some cases,
switches or servers might not appropriately recognize modified speed or duplex settings if settings
are changed when there is an active link to the network.
l If you are configuring a VLAN, check your switch documentation for VLAN compatibility notes. Not
all switches support simultaneous dynamic 802.3ad teams and VLANs. If you do choose to set up
VLANs, configure teaming and VLAN settings on the adapter before you link the adapter to the
switch. Setting up VLANs after the switch has created an active aggregator affects VLAN
functionality.
If you are using a Windows-based computer, adapters that appear in the Intel PROSet teaming wizard can
be included in a team.
The default setting works best for most computers and networks. By enabling this feature, the network
adapter dynamically adapts to the network traffic conditions. However, in some rare cases you might
obtain better performance by disabling this feature. This setting forces a static gap between packets.
Range l Enabled
l Disabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Adaptive Inter-Frame
Spacing" -DisplayValue "Enabled"
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Furthermore, DCB is a configuration Quality of Service implementation in hardware. It uses the VLAN
priority tag (802.1p) to filter traffic. That means that there are 8 different priorities that traffic can be
filtered into. It also enables priority flow control (802.1Qbb) which can limit or eliminate the number of
dropped packets during network stress. Bandwidth can be allocated to each of these priorities, which is
enforced at the hardware level (802.1Qaz).
Adapter firmware implements LLDP and DCBX protocol agents as per 802.1AB and 802.1Qaz respectively.
NOTE: The OS DCBX stack defaults to the CEE version of DCBX, and if a peer is transmitting IEEE
TLVs, it will automatically transition to the IEEE version.
For more information on DCB, including the DCB Capability Exchange Protocol Specification, go to
http://www.ieee802.org/1/pages/dcbridges.html
This setting is found on the Data Center tab of the device's Device Manager property sheet or in the Data
Center panel in Intel PROSet Adapter Configuration Utility.
Non-operational status: If the Status indicator shows that DCB is non-operational, there
may be a number of possible reasons:
l DCB is not enabled - select the checkbox to enable DCB.
l One or more of the DCB features is in a non-operational state.
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A non-operational status is most likely to occur when Use Switch Settings is selected or
Using Advanced Settings is active. This is generally a result of one or more of the DCB
features not getting successfully exchanged with the switch. Possible problems include:
l One of the features is not supported by the switch.
l The switch is not advertising the feature.
l The switch or host has disabled the feature (this would be an advanced setting for the
host).
l Disable/enable DCB
l Troubleshooting information
NOTES:
l On X710 based devices running Microsoft Windows, DCB is only supported on NVM version
4.52 and newer. Older NVM versions must be updated before the adapter is capable of DCB
support in Windows.
l On systems running a Microsoft Windows Server operating system, enabling *QoS/priority
flow control will disable link level flow control.
l If *QOS/DCB is not available, it may be for one of the following reasons:
l The Firmware LLDP (FW-LLDP) agent was disabled from a pre-boot environment
(typically UEFI).
l This device is based on the Intel® Ethernet Controller X710 and the current link
speed is 2.5 Gbps or 5 Gbps.
NOTE: Configuring a device in the VMQ + DCB mode reduces the number of VMQs available for
guest OSes.
In firmware-based mode, firmware intercepts all LLDP traffic and handles DCBX negotiation
transparently for the user. In this mode, the adapter operates in "willing" DCBX mode, receiving DCB
settings from the link partner (typically a switch). The local user can only query the negotiated DCB
configuration.
In software-based mode, LLDP traffic is forwarded to the network stack and user space, where a
software agent can handle it. In this mode, the adapter can operate in either "willing" or "nonwilling" DCBX
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mode and DCB configuration can be both queried and set locally. Software-based mode requires the FW-
based LLDP Agent to be disabled and kernel CONFIG_DCB enabled.
NOTES:
l Only one LLDP/DCBX agent can be active on a single interface at a time.
l Software-based and firmware-based DCBX modes are mutually exclusive.
l When the firmware DCBX agent is active, software agents will not be able to receive or
transmit LLDP frames. See "Firmware Link Layer Discovery Protocol (FW-LLDP)" on
page 42, as well as the Linux driver readme in your installation, for information on enabling
or disabling the FW-LLDP agent.
l In software-based DCBX mode, you can configure DCB parameters using software
LLDP/DCBX agents that interface with the Linux kernel's DCB Netlink API. We recommend
using OpenLLDP as the DCBX agent when running in software mode. For more information,
see the OpenLLDP man pages and https://github.com/intel/openlldp.
l For information on configuring DCBX parameters on a switch, please consult the switch
manufacturer's documentation.
NOTE: DCB does not install in a VM. iSCSI over DCB is only supported in the base OS. An iSCSI
initiator running in a VM will not benefit from DCB ethernet enhancements.
This setting provides feedback as to the DCB state, operational or non-operational, as well as providing
additional details should it be non-operational.
NOTE: On Microsoft Windows Server operating systems, if you configure Priority using IEEE, the
iSCSI policy may not be created automatically. To create the iSCSI policy manually, use Powershell
and type:
New-NetQosPolicy -Name "UP4" -PriorityValue 8021 Action 4 –iSCSI
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Intel® 82599-based adapters support iSCSI within a Data Center Bridging cloud. Used in conjunction with
switches and targets that support the iSCSI/DCB application TLV, this solution can provide guaranteed
minimum bandwidth for iSCSI traffic between the host and target. This solution enables storage
administrators to segment iSCSI traffic from LAN traffic. Previously, iSCSI traffic within a DCB supported
environment was treated as LAN traffic by switch vendors. Please consult your switch and target vendors
to ensure that they support the iSCSI/DCB application TLV.
Higher DMA Coalescing values result in more energy saved but may increase your system's network
latency. If you enable DMA Coalescing, you should also set the Interrupt Moderation Rate to 'Minimal'. This
minimizes the latency impact imposed by DMA Coalescing and results in better peak network throughput
performance. You must enable DMA Coalescing on all active ports in the system. You may not gain any
energy savings if it is enabled only on some of the ports in your system. There are also several BIOS,
platform, and application settings that will affect your potential energy savings. A white paper containing
information on how to best configure your platform is available on the Intel website.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "DMA Coalescing" -
DisplayValue "Enabled"
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to the device at runtime. Profiles can be used to, for example, add support for new protocols, change
existing protocols, or change default settings. DDP profiles can also be rolled back without rebooting the
system.
The DDP package loads during device initialization or driver runtime, depending on the operating system.
The driver checks to see if the DDP package is present and compatible. If this file exists, the driver will load
it into the device. If not, the driver will go into Safe Mode where it will use the configuration contained in
the device's NVM.
Safe Mode disables advanced and performance features, and supports only basic traffic and minimal
functionality, such as updating the NVM or downloading a new driver or DDP package. For more
information, see "Safe Mode" on page 114.
A general-purpose, default DDP package is automatically installed with all supported Intel Ethernet 800
Series drivers on supported operating systems. Additional DDP packages are available to address needs for
specific market segments or targeted solutions.
Refer to the Intel® Ethernet Controller E810 Dynamic Device Personalization (DDP) Technology Guide for
more information on configuring DDP.
NOTES:
l If you are using DPDK, see the DPDK documentation for installation instructions and more
information.
l In ESXi:
l Support for DDP packages for specific market segments requires the following:
l Driver: icen 1.9.1.x or higher
l Tool: intnet 1.8.3.x or higher
l Use esxcli to load and unload DDP packages for specific market segments during
driver runtime.
l A package update is not persistent between device resets or system reboots.
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NOTES:
l For devices to benefit from this feature, link partners must have FEC enabled.
l Intel® Ethernet 800 Series devices only enable Forward Error Correction (FEC)
configurations that are supported by the connected media and which are expected to yield
healthy Bit Error Rate (BER) connections.
l If you enable the registry keyword AllowNoFECModulesInAuto, Auto FEC negotiation
will include 'No FEC' in case your link partner does not have FEC enabled or is not FEC
capable.
l To change this setting in Windows PowerShell, use the Set-
IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -
RegistryKeyword AllowNoFECModulesInAuto -RegistryValue 1
l To change this setting in Linux, use ethtool. For example:
# ethtool --set-priv-flags <ethX> allow-no-fec-modules-in-auto on
l If you are having link issues (including no link) at link speeds faster than 10 Gbps, check
your switch configuration and/or specifications. Many optical connections and direct attach
cables require RS-FEC for connection speeds faster than 10 Gbps. One of the following may
resolve the issue:
l Configure your switch to use RS-FEC mode.
l Specify a 10 Gbps, or slower, link speed connection.
l If you are attempting to connect at 25 Gbps, try using an SFP28 CA-S or CS-N Direct
Attach cable. These cables do not require RS-FEC.
l If your switch does not support RS-FEC mode, check with your switch vendor for the
availability of a SW or FW upgrade.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "FEC Mode" -DisplayValue
"Auto FEC"
By enabling adapters to adjust packet transmission, flow control helps prevent dropped packets. You may
improve RDMA performance by enabling flow control on all nodes and on the switch they are connected to.
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NOTES:
l For adapters to benefit from this feature, link partners must support flow control frames.
l On systems running a Microsoft Windows Server operating system, enabling *QoS/priority
flow control will disable link level flow control.
l Some devices support Auto Negotiation. Selecting this will cause the device to advertise the
value stored in its NVM (usually "Disabled").
Range l Disabled
l RX Enabled
l TX Enabled
l RX & TX Enabled
l Auto Negotiation (only available on some
adapters)
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Flow Control" -
DisplayValue "Rx Enabled"
Setting this to any value other than "Auto Detect" overrides the hardware default.
NOTE: When Gigabit PHY Mode is forced to Primary mode on both the Intel adapter and its link
partner, the link speed obtained by the Intel adapter may be lower than expected or link may not
be established.
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This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Gigabit PHY Mode" -
DisplayValue "Auto Detect"
When an event such as packet receiving occurs, the adapter generates an interrupt. The interrupt
interrupts the CPU and any application running at the time, and calls on the driver to handle the packet. At
greater link speeds, more interrupts are created, and CPU rates also increase. This results in poor system
performance. When you use a higher ITR setting, the interrupt rate is lower and the result is better CPU
performance.
NOTE: A higher ITR rate also means that the driver has more latency in handling packets. If the
adapter is handling many small packets, it is better to lower the ITR so that the driver can be more
responsive to incoming and outgoing packets.
Altering this setting may improve traffic throughput for certain network and system configurations,
however the default setting is optimal for common network and system configurations. Do not change this
setting without verifying that the desired change will have a positive effect on network performance.
Range l Adaptive
l Extreme
l High
l Medium
l Low
l Minimal
l Off
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Interrupt Moderation
Rate" -DisplayValue "Adaptive"
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Enable Jumbo Packets only if ALL devices across the network support them and are configured to use the
same frame size. When setting up Jumbo Packets on other network devices, be aware that network
devices calculate Jumbo Packet sizes differently. Some devices include the frame size in the header
information while others do not. Intel adapters do not include frame size in the header information.
Jumbo Packets can be implemented simultaneously with VLANs and teaming. If a team contains one or
more non-Intel adapters, the Jumbo Packets feature for the team is not supported. Before adding a non-
Intel adapter to a team, make sure that you disable Jumbo Packets for all non-Intel adapters using the
software shipped with the adapter.
Restrictions
l Jumbo frames are not supported in multi-vendor team configurations.
l Supported protocols are limited to IP (TCP, UDP).
l Jumbo frames require compatible switch connections that forward Jumbo Frames. Contact your
switch vendor for more information.
l When standard-sized Ethernet frames (64 to 1518 bytes) are used, there is no benefit to
configuring Jumbo Frames.
l The Jumbo Packets setting on the switch must be set to at least 8 bytes larger than the adapter
setting for Microsoft Windows operating systems, and at least 22 bytes larger for all other operating
systems.
l Jumbo Frames are not supported over Intel ANS VLANs under Microsoft Windows 10.
(Set the switch 4 bytes higher for CRC, plus 4 bytes if using VLANs.)
NOTES:
l End-to-end hardware must support this capability; otherwise, packets will be dropped.
l Intel adapters that support Jumbo Packets have a frame size limit of 9238 bytes, with a
corresponding MTU size limit of 9216 bytes.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Jumbo Packet" -
DisplayValue "4088 Bytes"
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Range l Enabled
l Disabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Link State on Interface
Down" -DisplayValue "Enabled"
Exceptions:
l Do not use a multicast address (Least Significant Bit of the high byte = 1). For
example, in the address 0Y123456789A, "Y" cannot be an odd number. (Y must be
0, 2, 4, 6, 8, A, C, or E.)
l Do not use all zeros or all Fs.
If you do not enter an address, the address is the original network address of the adapter.
For example,
Intel PROSet does not use an adapter's LAA if the adapter is the primary adapter in a team and the
team has an LAA.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Locally Administered
Address" -DisplayValue "<desired address>"
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Range l Enabled
l Disabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Log Link State Event" -
DisplayValue "Enabled"
LLI can be used for data packets containing a TCP PSH flag in the header or for specified TCP ports.
l Packets with TCP PSH Flag - Any incoming packet with the TCP PSH flag will trigger an
immediate interrupt. The PSH flag is set by the sending device.
l TCP Ports - Every packet received on the specified ports will trigger an immediate interrupt. Up to
eight ports may be specified.
Range l Disabled
l PSH Flag-Based
l Port-Based
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
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Feature Intel Ethernet Intel Ethernet Intel Ethernet Intel I350 Gigabit Net-
800 Series 700 Series 500 Series work Connection
Range l Disabled
l Enabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "MDD Auto Reset VFs" -
DisplayValue "Enabled"
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Range l 2 Queues
l 4 Queues
l 8 Queues
l 16 Queues
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Max Number of RSS Queues
Per Vport" -DisplayValue "4 Queues"
4.19 Offloads
In addition to the offloads included this subsection, see the following pages for related information:
l "Priority & VLAN Tagging " on page 63
l "Virtual Machine Queue Offloading" on page 77
With Offloading off, the operating system verifies the IPv4 checksum.
With Offloading on, the adapter completes the verification (on RX) and computation (on TX) for the
operating system.
Range l Disabled
l RX Enabled
l TX Enabled
l RX & TX Enabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "IPv4 Checksum Offload" -
DisplayValue "Tx Enabled"
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Since the adapter hardware is able to complete data segmentation much faster than operating system
software, this feature may improve transmission performance. In addition, the adapter uses fewer CPU
resources.
Range l Enabled
l Disabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Large Send Offload V2
(IPv4)" -DisplayValue "Enabled"
Range l Enabled
l Disabled
This setting is found in the Adapter Settings panel in Intel PROSet Adapter Configuration Utility. On the
device's Device Manager property sheet, it is found on the Advanced tab, under the Offloading Options >
Encapsulated Task Offload setting.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "NVGRE Encapsulated Task
Offload" -DisplayValue "Enabled"
Range l Disabled
l Enabled
This setting is found on the Adapter tab and in the Adapter Settings panel of the Intel® PROSet Adapter
Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
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With Offloading off, the operating system verifies the TCP checksum.
With Offloading on, the adapter completes the verification for the operating system.
Range l Disabled
l RX Enabled
l TX Enabled
l RX & TX Enabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "TCP Checksum Offload
(IPv4)" -DisplayValue "Tx Enabled"
With Offloading off, the operating system verifies the UDP checksum.
With Offloading on, the adapter completes the verification for the operating system.
Range l Disabled
l RX Enabled
l TX Enabled
l RX & TX Enabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "UDP Checksum Offload
(IPv4)" -DisplayValue "Tx Enabled"
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With Offloading off, the operating system segments UDP packets into valid Ethernet frames.
With Offloading on, the adapter segments UDP packets for the operating system.
Range l Disabled
l Enabled
To change this setting in Windows PowerShell, use the Set_IntelNetAdapterSetting cmdlet. For example:
Set_IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "UDP Segmentation Offload
(IPv4)" -DisplayValue "Enabled"
VXLAN may be useful in multi-tenant environments such as cloud service providers where the number of
VLANs exceeds the 4094 limit imposed by the 12-bit VLAN ID used in Ethernet data frames.
Range l Enabled
l Disabled
This setting is found in the Adapter Settings panel in Intel PROSet Adapter Configuration Utility. On the
device's Device Manager property sheet, it is found on the Advanced tab, under the Offloading Options >
Encapsulated Task Offload setting.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "VXLAN Encapsulated Task
Offload" -DisplayValue "Enabled"
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NOTES:
l Linux users, see the README file in the Linux driver package for Linux-specific performance
enhancement details.
l The recommendations below are guidelines and should be treated as such. Additional factors
such as installed applications, bus type, network topology, and operating system also affect
system performance.
l These adjustments should be performed by a highly skilled network administrator. They are
not guaranteed to improve performance. Not all settings shown here may be available
through network driver configuration, operating system or system BIOS.
l When using performance test software, refer to the documentation of the application for
optimal results.
NOTE: Some PCIe x8 slots are actually configured as x4 slots. These slots have insufficient
bandwidth for full line rate with some dual port devices. The driver can detect this situation
and will write the following message in the system log: “PCI-Express bandwidth available for
this card is not sufficient for optimal performance. For optimal performance a x8 PCI-Express
slot is required.” If this error occurs, moving your adapter to a true x8 slot will resolve the
issue.
l For an Intel® Ethernet 700 Series adapter to reach its full potential, you must install it in a PCIe
Gen3 x8 slot. Installing it in a shorter slot, or a Gen2 or Gen1 slot, will impact the throughput the
adapter can attain.
l Use the proper cabling for your device.
l Increase the number of TCP and Socket resources from the default value. For Windows based
systems, we have not identified system parameters other than the TCP Window Size which
significantly impact performance.
l Increase the allocation size of Driver Resources (transmit/receive buffers). However, most TCP
traffic patterns work best with the transmit buffer set to its default value, and the receive buffer set
to its minimum value.
Jumbo Frames
Enabling jumbo frames may increase throughput. You must enable jumbo frames on all of your network
components to get any benefit.
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RSS Queues
If you have multiple 10 Gbps (or faster) ports installed in a system, the RSS queues of each adapter port
can be adjusted to use non-overlapping sets of processors within the adapter's local Non-Uniform Memory
Access (NUMA) Node/Socket. Change the RSS Base Processor Number for each adapter port so that the
combination of the base processor and the max number of RSS processors settings ensure non-
overlapping cores. For Microsoft Windows systems, do the following:
1. Identify the adapter ports to be adjusted and inspect their RssProcessorArray using the
Get-NetAdapterRSS PowerShell cmdlet.
2. Identify the processors with NUMA distance 0. These are the cores in the adapter's local NUMA
Node/Socket and will provide the best performance.
3. Adjust the RSS Base processor on each port to use a non-overlapping set of processors within the
local set of processors. You can do this manually or using the following PowerShell command:
Set-NetAdapterAdvancedProperty -Name <Adapter Name> -DisplayName "RSS Base
Processor Number" -DisplayValue <RSS Base Proc Value>
4. Use the Get-NetAdapterAdvancedproperty cmdlet to check that the right values have been set:
Get-NetAdapterAdvancedproperty -Name <Adapter Name>
For Example: For a 4 port adapter with Local processors 0, 2, 4, 6, 8, 10, 12, 14, 16, 18, 20, 22, 24, 26,
28, 30, and 'Max RSS processor' of 8, set the RSS base processors to 0, 8, 16 and 24.
CPU Affinity
When passing traffic on multiple network ports using an I/O application that runs on most or all of the
cores in your system, consider setting the CPU Affinity for that application to fewer cores. This should
reduce CPU utilization and in some cases may increase throughput for the device. The cores selected for
CPU Affinity must be local to the affected network device's Processor Node/Group. You can use the
PowerShell command Get-NetAdapterRSS to list the cores that are local to a device. You may need to
increase the number of cores assigned to the application to maximize throughput. Refer to your operating
system documentation for more details on setting the CPU Affinity.
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Quick response Video, audio, and High Performance l Minimize or disable interrupt moderation rate
and low latency Computing Cluster (HPCC) servers
l Disable offload TCP segmentation
l Disable jumbo packets
l Increase transmit descriptors
l Increase receive descriptors
l Increase RSS queues
CPU utilization Application, web, mail, and database l Maximize interrupt moderation rate
servers
l Keep the default setting for the number of receive
descriptors; avoid setting large numbers of receive
descriptors
l Decrease RSS queues
l In Hyper-V environments, decrease the max number of
RSS CPUs
3. Ensure the VMs have at least twice as many vCPUs as RSS queues. In this case, set the number of
total processors in the VM to 8. To do this:
a. Turn off the VM.
b. In the VM, click Settings.
c. Under Hardware, select Processor.
d. Change the value of Number of virtual processors to 8.
e. Apply the change.
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4. For Windows Server 2022, issue the following command while the VM is in the off state:
NOTE: In the locations where there are settings for the number of queues, that value can be
anything from 1 to 16. If you want more total throughput, increase the number of queues. When
updating the number of queues, you must set IovQueuePairsRequested to a value that is equal to
or greater than the number of queues you want to use in the VM.
By default, transmit balancing is disabled in the NVM. To enable this feature, use one of the following to
persistently change the setting for the device:
l Use the Ethernet Port Configuration Tool (EPCT) to enable the tx_balancing option. Refer to the
EPCT readme for more information.
l Enable the Transmit Balancing device setting in UEFI HII.
l Enable transmit balancing via Linux devlink. Refer to the Linux readme inside the driver tarball for
more information.
When the driver loads, it reads the transmit balancing setting from the NVM and configures the device
accordingly.
NOTE:
l The user selection for transmit balancing in EPCT, HII, or Linux devlink is persistent across
reboots. You must reboot the system for the selected setting to take effect.
l This setting is device wide.
l The driver, NVM, and DDP package must all support this functionality to enable the feature.
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server has optimal performance with only two RSS (Receive-Side Scaling) queues, but a web server
requires more RSS queues for better scalability.
NOTES:
l Not all options are available on all adapter/operating system combinations.
l If you have selected the Virtualization Server profile or the Storage + Virtualization profile,
and you uninstall the Hyper-V role, you should select a new profile.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Profile" -DisplayValue
"Standard Server"
Teaming Considerations
When you create a team with all members of the team supporting Performance Profiles, you will be asked
which profile to use at the time of team creation. The profile will be synchronized across the team. If there
is not a profile that is supported by all team members then the only option will be Use Current Settings.
The team will be created normally. Adding an adapter to an existing team works in much the same way.
If you attempt to team an adapter that supports performance profiles with an adapter that doesn't, the
profile on the supporting adapter will be set to Custom Settings and the team will be created normally.
This feature is not configurable through Intel PROSet ACU. On Microsoft Windows Server 2019, Microsoft
Windows* 10 Version 1809, and later, use Windows PowerShell.
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Power
State Description
S1 System is in low-power mode (sleep mode). The CPU clock is stopped, but RAM is powered on and being
refreshed.
S3 Suspend to RAM (standby mode). Most components are shut down. RAM remains operational.
S4 Suspend to disk (hibernate mode). The memory contents are swapped to the disk drive and then reloaded into
RAM when the system is awakened.
S5 Power off
Microsoft Windows Server is ACPI-capable. It does not support waking from a power-off (S5) state, only
from standby (S3) or hibernate (S4). When shutting down the system, these states shut down ACPI
devices, including Intel Ethernet adapters. This disarms the adapter's remote wake-up capability.
However, in some ACPI-capable computers, the BIOS may have a setting that allows you to override the
operating system and wake from an S5 state anyway. If there is no support for wake from S5 state in your
BIOS settings, you are limited to Wake From Standby when using these operating systems in ACPI
computers.
The Intel PROSet Power Management tab or the Adapter Settings panel in Intel PROSet ACU includes
Wake on Magic Packet and Wake on directed packet settings. These control the type of packets that
wake up the system from standby.
For some adapters, the Power Management tab in Intel PROSet or the Adapter Settings panel in Intel
PROSet ACU includes a setting called Wake on Magic Packet from power off state. Enable this setting
to explicitly allow wake-up with a Magic Packet* from shutdown under APM power management mode.
NOTES:
l To use the Wake on Directed Packet feature, WoL must first be enabled in the EEPROM using
BootUtil.
l If Reduce speed during standby is enabled, then Wake on Magic Packet and/or
Wake on directed packet must be enabled. If both of these options are disabled, power is
removed from the adapter during standby.
l Wake on Magic Packet from power off state has no effect on this option.
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Intel Ethernet Intel® Ethernet Network Adapter E810-2C-Q2 Do not support WoL
800 Series
Intel® Ethernet Network Adapter E810-C-Q2
Intel Ethernet Intel® Ethernet Network Adapter I710-T4L for Do not support WoL
700 Series OCP 3.0
Intel Ethernet Intel® Ethernet Server Adapter X520-2 Do not support WoL
500 Series
Intel® Ethernet Server Adapter X520-1 Note: Most Intel 10GbE Network Adapters do
not support Wake on LAN on any port.
Intel® Ethernet Server Adapter X540-T1
The following 10GbE Network Adapters do
Intel® Ethernet Converged Network Adapter support Wake on LAN on all ports:
X540-T2
l Intel® Ethernet Server Adapter X550-
Intel® Ethernet Converged Network Adapter T2 for OCP
X540-T1
l Intel® Ethernet Server Adapter X550-
T1 for OCP
Intel Ethernet Intel® Ethernet Server Adapter I350-T2 Support WoL only on Port A
300 Series
Intel® Ethernet Server Adapter I350-T4
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Range l Disabled
l Enabled
4.21.3 Reduce Power if Cable Disconnected & Reduce Link Speed During
Standby
Enables the adapter to reduce power consumption when the LAN cable is disconnected from the adapter
and there is no link. When the adapter regains a valid link, adapter power usage returns to its normal state
(full power usage).
The Hardware Default option is available on some adapters. If this option is selected, the feature is disabled
or enabled based on the system hardware.
Range The range varies with the operating system and adapter.
NOTE: If you experience link issues when two ULP-capable devices are connected back to back,
disable ULP mode on one of the devices.
Range l Disabled
l Enabled
Range 1 - 60 in seconds
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NOTES:
l Both ends of the EEE link must automatically negotiate link speed.
l EEE is not supported on every adapter.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To set this in Windows Powershell, first disable DCB, then set priority and VLAN tagging. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "DCB" -DisplayValue
"Disabled"
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Packet Priority & VLAN" -
DisplayValue "VLAN Enabled"
To set this in Windows Powershell, first disable DCB, then set QoS using the Priority and VLAN tagging
DisplayName in the cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "DCB" -DisplayValue
"Disabled"
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Packet Priority & VLAN" -
DisplayValue "VLAN Enabled"
Once QoS is enabled, you can specify levels of priority based on IEEE 802.1p/802.1Q frame tagging.
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The supported operating systems, including Windows Server, have a utility for 802.1p packet prioritization.
For more information, see the Windows system help and Microsoft's knowledge base.
NOTE: The first generation Intel® PRO/1000 Gigabit Server Adapter (PWLA 8490) does not
support QoS frame tagging.
You might choose to increase the number of Receive Buffers if you notice a significant decrease in the
performance of received traffic. If receive performance is not an issue, use the default setting appropriate
to the adapter.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Receive Buffers" -
DisplayValue "256"
NOTE: This setting has no effect if your system has only one processing unit.
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NOTES:
l This setting only affects NUMA systems. It will have no effect on non-NUMA systems.
l Choosing a value greater than the number of NUMA nodes present in the system
selects the NUMA node closest to the device.
l Receive Side Scaling Queues. This setting configures the number of RSS queues, which
determine the space to buffer transactions between the network adapter and CPU(s).
NOTES:
l Not all settings are available on all adapters.
l 8, or more, queues are only available when Intel PROSet for Windows Device
Manager or Intel PROSet ACU is installed. If Intel PROSet is not installed, only
4 queues are available.
l Using 8 or more queues requires the system to reboot.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Receive Side Scaling" -
DisplayValue "Enabled"
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The major difference is that iWARP performs RDMA over TCP, while RoCEv2 uses UDP.
On devices with RDMA capabilities, RDMA is supported on the following operating systems (refer to
"Supported Operating Systems" on page 2 for currently supported versions):
l Linux
l FreeBSD
l ESXi
l Windows Server
To avoid performance degradation from dropped packets, enable link level flow control or priority flow
control on all network interfaces and switches.
NOTES:
l On systems running a Microsoft Windows Server operating system, enabling *QoS/priority
flow control will disable link level flow control.
l Devices based on the Intel® Ethernet 800 Series do not support RDMA when operating in
multiport mode with more than 4 ports.
l On Linux systems, RDMA and link aggregation (LAG, also known as bonding) are not
compatible on most devices. If RDMA is enabled, bonding will not be functional.
l On Intel Ethernet 810 Series devices, RDMA and LAG are compatible if all the
following are true:
l RDMA technology is set to RoCEv2.
l LAG configuration is active-backup.
l Bonding is between two ports within the same device.
l The QoS configuration of the two ports matches prior to the bonding of the
devices.
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Linux FreeBSD
Device Base Driver RDMA Driver Base Driver RDMA Driver Supported Protocols
Intel® Ethernet 800 Series ice irdma ice irdma RoCEv2, iWARP
Intel® Ethernet X722 Series i40e irdma ixl not supported iWARP
At a high level, installing and configuring RDMA on Linux or FreeBSD consists of the following steps. See
the README file inside the appropriate RDMA driver tarball for full details.
NOTE: User mode applications may have prerequisites such as Microsoft HPC Pack or Intel MPI
Library, refer to your application documentation for more details.
1. Download the software package you want for the release. See "Install Drivers and Software" on
page 14 for more information.
A. If you are installing via the complete driver pack:
i. In the extracted files from the download, navigate to \APPS\PROSETDX and then the
Windows subfolder corresponding to your version of Windows (32-bit or 64-bit).
ii. Inside the Winx64 or Win32 folder, double-click on DxSetup.exe to launch the install
wizard.
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B. If you are installing via the separate webpacks for base drivers and Intel PROSet:
i. Download and extract the webpack for Intel PROSet.
ii. In the extracted files, double-click on the .exe file to launch the install wizard.
2. On the Setup Options screen, select "Intel® Ethernet User Mode RDMA Provider".
3. On the RDMA Configuration Options screen, select "Enable RDMA routing across IP Subnets" if
desired. Note that this option is displayed during base driver installation even if user mode RDMA
was not selected, as this option is applicable to Network Direct Kernel functionality as well.
4. If Windows Firewall is installed and active, select "Create an Intel® Ethernet RDMA Port Mapping
Service rule in Windows Firewall" and the networks to which to apply the rule.
NOTE: If Windows Firewall is disabled or you are using a third party firewall, you will need to
add this rule manually.
4.26.2.3 Enabling Priority Flow Control (PFC) on a Microsoft Windows Server Oper-
ating System
To avoid performance degradation from dropped packets, enable priority flow control (PFC) or link level flow
control on all network interfaces and switches.
NOTE: On systems running a Microsoft Windows Server operating system, enabling *QoS/priority
flow control will disable link level flow control.
Use the following PowerShell commands to enable PFC on Microsoft Windows Server:
Install-WindowsFeature -Name Data-Center-Bridging -IncludeManagementTools
New-NetQoSPolicy "SMB" -NetDirectPortMatchCondition 445 -PriorityValue8021Action 3
Enable-NetQosFlowControl -Priority 3
Disable-NetQosFlowControl -Priority 0,1,2,4,5,6,7
New-NetQosTrafficClass -Name "SMB" -Priority 3 -BandwidthPercentage 60 -Algorithm ETS
Set-NetQosDcbxSetting -Willing $FALSE
Enable-NetAdapterQos -Name "Slot1 4 2 Port 1"
Use the following PowerShell command to check if the network interfaces are RDMA capable and
multichannel is enabled:
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Get-SmbClientNetworkInterface
Use the following PowerShell command to check if Network Direct is enabled in the operating system:
Get-NetOffloadGlobalSetting | Select NetworkDirect
Use netstat to make sure each RDMA-capable network interface has a listener at port 445 (Windows Client
OSs that support RDMA may not post listeners). For example:
netstat.exe -xan | ? {$_ -match "445"}
Under certain circumstances, you may disable these settings by default. You can manually set these
options in the Adapter Settings panel of Intel PROSet ACU, in the Advanced tab of the adapter properties
dialog box, or with the following PowerShell commands:
Set-NetAdapterAdvancedProperty -Name <nic_name> -RegistryKeyword *SRIOV -RegistryValue 1
Set-NetAdapterAdvancedProperty -Name <nic_name> -RegistryKeyword *VMQ -RegistryValue 1
Set-NetAdapterAdvancedProperty -Name <nic_name> -RegistryKeyword RdmaMaxVfsEnabled -
RegistryValue <1-32>
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7. If you plan to use Microsoft Windows 10 Creators Update (RS2) or later on a guest partition, set the
RDMA weight on the VM Network Adapter by entering the following command on the host:
Set-VMNetworkAdapterRdma -VMName <vm_name> -VMNetworkAdapterName <device_name> -
RdmaWeight 100
8. Set SR-IOV weight on the VM Network Adapter (Note: SR-IOV weight must be set to 0 before
setting the RdmaWeight to 0):
Set-VMNetworkAdapter -VMName <vm_name> -VMNetworkAdapterName <device_name> -
IovWeight 100
9. Install the VF network adapter with the PROSET Installer in the VM.
10. Enable RDMA on the VF driver and Hyper-V Network Adapter using PowerShell in the VM:
Set-NetAdapterAdvancedProperty -Name <device_name> -RegistryKeyword RdmaVfEnabled -
RegistryValue 1
Get-NetAdapterRdma | Enable-NetAdapterRdma
4.26.2.7 RDMA for NDK Features such as SMB Direct (Server Message Block)
NDK allows Windows components (such as SMB Direct storage) to use RDMA features.
Note that since SMB Direct is a storage workload, the performance of the benchmark may be limited to the
speed of the storage device rather than the network interface being tested. Intel recommends using the
fastest storage possible in order to test the true capabilities of the network device(s) under test.
Test instructions:
1. Set up and connect at least two servers running a supported Microsoft Windows Server operating
system, with at least one RDMA-capable Intel® Ethernet device per server.
2. On the system designated as the SMB server, set up an SMB share. Note that the performance of
the benchmark may be limited to the speed of the storage device rather than the network interface
being tested. Storage setup is outside of the scope of this document. You can use the following
PowerShell command:
New-SmbShare -Name <SMBsharename> -Path <SMBsharefilepath> -FullAccess
<domainname>\Administrator,Everyone
For Example:
New-SmbShare -Name RAMDISKShare -Path R:\RAMDISK -FullAccess
group\Administrator,Everyone
For Example: Set the block size to 4K, run the test for 60 seconds, disable all hardware and software
caching, measure and display latency statistics, leverage 16 overlapped IOs and 16 threads per
target, random 0% writes and 100% reads and create a 10GB test file at
"\\<SMBserverTestIP>\<SMBsharename>\test.dat" :
.\diskspd.exe -b4K -d60 -h -L -o16 -t16 -r -w0 -c10G
\\<SMBserverTestIP>\<SMBsharename>\test.dat
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5. Verify that RDMA traffic is running using perfmon counters such as "RDMA Activity" and "SMB Direct
Connection". Refer to Microsoft documentation for more details.
You can use the following PowerShell cmdlet to unregister the RDMA statistics:
Unregister-IntelEthernetRDMACounterSet
Refer to the following for details on supported operating systems and how to set up and configure your
server and client systems:
l NVM Express over TCP for Intel® Ethernet Products Configuration Guide
l NVM Express over Fabrics for Intel® Ethernet Products with RDMA Configuration Guide
In the default mode, an Intel network adapter using copper connections will attempt to auto-negotiate
with its link partner to determine the best setting. If the adapter cannot establish link with the link partner
using auto-negotiation, you may need to manually configure the adapter and link partner to the identical
setting to establish link and pass packets. This should only be needed when attempting to link with an older
switch that does not support auto-negotiation or one that has been forced to a specific speed or duplex
mode.
Auto-negotiation is disabled by selecting a discrete speed and duplex mode in the adapter properties sheet.
The settings available when auto-negotiation is disabled are dependent on your device. Not all speeds are
available on all devices. Your link partner must match the setting you choose.
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NOTES:
l Only experienced network administrators should force speed and duplex manually.
l Fiber-based adapters operate only in full duplex at their native speed. You cannot change
the speed or duplex of Intel adapters that use fiber cabling.
l Some devices may list 10 Mbps and 100 Mbps in full or half duplex as options. These settings
are not recommended.
l Link speed information in Intel PROSet may display a blue informational icon with a mouse-
over message "This device is not linked at its maximum capable speed". In that case, if your
device is set to auto-negotiate, you can adjust the speed of the device's link partner to the
device's maximum speed. If the device is not set to auto-negotiate, you can adjust the
device's speed manually, but you must ensure the link partner is set at the same speed.
l Auto-negotiation and Auto-Try are not supported on devices based on the Intel® Ethernet
Connection X552 and Intel® Ethernet Connection X553.
The default setting is for auto-negotiation to be enabled. Only change this setting to match your link
partner's speed and duplex setting if you are having trouble connecting.
In Intel PROSet ACU, link speed is reported on the Adapter Information panel. Change speed and duplex in
the Adapter Settings panel.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Speed & Duplex" -
DisplayValue "Auto Negotiation"
NOTE: This feature is enabled and configured by the equipment manufacturer. It is not available
on all adapters and network controllers. There are no user configurable settings.
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If either of the overheated events occur, the device driver writes a message to the system event log.
4.29 Timestamps
Range l Enabled
l Disabled
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "PTP Hardware Timestamp" -
DisplayValue "Enabled"
Range l Disabled
l RxAll
l TxAll
l RxAll & TxAll
l TaggedTx
l RxAll & TaggedTx
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This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Software Timestamp" -
DisplayValue "RxAll"
You might choose to increase the number of Transmit Buffers if you notice a possible problem with
transmit performance. Although increasing the number of Transmit Buffers can enhance transmit
performance, Transmit Buffers do consume system memory. If transmit performance is not an issue, use
the default setting. This default setting varies with the type of adapter.
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Transmit Buffers" -
DisplayValue "128"
NOTES:
l Some virtualization options are not available on some adapter/operating system
combinations.
l The jumbo frame setting inside a virtual machine must be the same, or lower than, the
setting on the physical port.
l When you attach a Virtual Machine to a tenant overlay network through the Virtual NIC
ports on a Virtual Switch, the encapsulation headers increase the Maximum Transmission
Unit (MTU) size on the virtual port. The Encapsulation Overhead feature automatically
adjusts the physical port's MTU size to compensate for this increase.
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SR-IOV Benefits
SR-IOV has the ability to increase the number of virtual machines supported per physical host, improving
I/O device sharing among virtual machines for higher overall performance:
l Provides near native performance due to direct connectivity to each VM through a virtual function
l Preserves VM migration
l Increases VM scalability on a virtualized server
l Provides data protection
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For devices that support it, SR-IOV is enabled in the host partition. Some devices may need to have SR-IOV
enabled in a preboot environment.
NOTES:
l Configuring SR-IOV for improved network security: In a virtualized environment, on
Intel® Server Adapters that support SR-IOV or Intel® Scalable I/O Virtualization (Intel®
Scalable IOV), the virtual function (VF) may be subject to malicious behavior. Software-
generated layer two frames, like IEEE 802.3x (link flow control), IEEE 802.1Qbb (priority
based flow-control), and others of this type, are not expected and can throttle traffic
between the host and the virtual switch, reducing performance. To resolve this issue, and to
ensure isolation from unintended traffic streams, configure all SR-IOV or Intel Scalable IOV
enabled ports for VLAN tagging from the administrative interface on the PF. This
configuration allows unexpected, and potentially malicious, frames to be dropped.
l SR-IOV must be enabled in the BIOS.
l You must enable VMQ for SR-IOV to function.
l For best performance, on the host use 'Set-VMNetworkAdapter -IovQueuePairsRequested 4'
on the VF to allow the virtual network to use 4 queues (maximum supported value) and
assign 4 or more virtual CPUs to the connected VM. In the VM, set 'Maximum number of
Receive Queues" in the VF's adapter properties to 4.
l Binding more than two virtual functions (VFs) to a virtual machine (VM) is not
recommended. Binding more VFs to a VM may cause system instability.
l SR-IOV is not supported with Intel ANS teams.
l VMWare ESXi does not support SR-IOV on 1GbE ports.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "SR-IOV" -DisplayValue
"Enabled"
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Intel Scalable IOV and SR-IOV (Single Root I/O Virtualization) are mutually exclusive. If both are enabled
on your system, and all of the Intel Scalable IOV requirements are met, the PF driver will use Intel Scalable
IOV. If the Intel Scalable IOV requirements are not met, the PF driver will use SR-IOV.
For more information, please refer to the Intel Scalable I/O Virtualization Technical Specification (login
required).
Intel Scalable IOV is not available in the kernel driver. Download and install the current driver to use this
feature. Refer to the Customer Support section for where to download the current driver.
4.31.2.1 Requirements
l Your system platform must support Intel Scalable IOV
l A network device based on an Intel(R) Ethernet 800 Series controller
l The host operating system must be a Linux distro using kernel version 5.12 - 5.15
l The host PF driver must be version 1.9.0, or later
l The guest operating system must be Linux
l The guest iAVF driver must be version 4.5.0, or later
You can use Intel's Ethernet Port Configuration Tool (EPCT) to enable Intel Scalable IOV. If the EPCT tool is
not available, you can also enable Intel Scalable IOV through your system's HII interface (if it has one). The
recommended method is to use the EPCT tool. To enable or disable Intel Scalable IOV using the EPCT tool,
use one of these commands:
Where -nic=1 specifies the Intel Ethernet device. See the EPCT tool documentation for
instructions on how to determine the NIC number of your device.
If the EPCT tool is not available, and your system has an HII interface, you can use the HII interface to
enable/disable Intel Scalable IOV. Find the 'Intel Scalable IOV (Scalable IOV)' setting and select your
desired value.
Each Intel® Ethernet Adapter has a pool of virtual ports that are split between the various features, such
as VMQ Offloading, SR-IOV, and Data Center Bridging (DCB). Increasing the number of virtual ports used
for one feature decreases the number available for other features. On devices that support it, enabling DCB
reduces the total pool available for other features to 32.
NOTE: This does not apply to devices based on the Intel® Ethernet X710 or XL710 controllers.
For devices that support it, VMQ offloading is enabled in the host partition in the Adapter Settings panel in
Intel PROSet Adapter Configuration Utility or on the Advanced tab of the adapter's Device Manager
property sheet, under Virtualization properties. Virtualization properties also displays the number of virtual
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ports available for virtual functions, and allows you to set the distribution of available virtual ports between
VMQ and SR-IOV.
NOTES:
l When sent from inside a virtual machine, LLDP and LACP packets may be a security risk. The
Intel® Virtual Function driver blocks the transmission of such packets.
l The Virtualization setting on the Advanced tab of the adapter's Device Manager property
sheet is not available if the Hyper-V role is not installed.
NOTE: Intel ANS VLANs are not compatible with the Microsoft Hyper-V virtual machine switch. If
you want to bind the virtual machine switch to a VLAN, you must create the VLAN from within the
Virtual Switch Manager.
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different VLAN ID or not setting a VLAN ID on the Virtual NIC interface will result in loss of communication
on that interface.
Virtual Switches bound to an Intel ANS VLAN will have the same MAC address as the VLAN, which will have
the same address as the underlying NIC or team. If you have several VLANs bound to a team and bind a
virtual switch to each VLAN, all of the virtual switches will have the same MAC address. Clustering the
virtual switches together will cause a network error in Microsoft’s cluster validation tool. In some cases,
ignoring this error will not impact the performance of the cluster. However, such a cluster is not supported
by Microsoft. Using Device Manager to give each of the virtual switches a unique address will resolve the
issue. See the Microsoft TechNet article Configure MAC Address Spoofing for Virtual Network Adapters for
more information.
Virtual Machine Queues (VMQ) and SR-IOV cannot be enabled on a Hyper-V Virtual NIC interface bound to
a VLAN configured using the VLANs tab in Windows Device Manager.
NOTES:
l This applies only to virtual NICs created on a team or VLAN. Virtual NICs created on a
physical adapter do not require these steps.
l Receive Load Balancing (RLB) is not supported in Hyper-V. Disable RLB when using Hyper-
V.
NOTE: This step is not required for the team. When the Virtual NIC is created, its protocols
are correctly bound.
The following is an example of how to set up the configuration using Microsoft Windows PowerShell.
1. Get all the adapters on the system and store them into a variable.
$a = Get-IntelNetAdapter
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4.32.1 Overview
NOTES:
l For more information on Intel ANS, refer to "Adapter Teaming" on page 25.
l Intel ANS is not supported on Microsoft Windows Server 2016 and later.
l Microsoft Windows 10 is the last Windows operating system version that supports Intel ANS.
Intel ANS is not supported on Microsoft Windows 11 and later.
l You must install the latest Microsoft Windows 10 updates before you can create Intel ANS
Teams or VLANs on Windows 10 systems. Any Intel ANS Teams or VLANs created with a
previous software/driver release on a Windows 10 system will be corrupted and cannot be
upgraded. The installer will remove these existing teams and VLANs.
l If you are running Windows 10 Anniversary edition (RS1) you will need to install Intel
LAN software v22.1 or newer.
l If you are running Windows 10 Creators Update (RS2) you will need to install Intel
LAN software v22.3 or newer.
NOTE: If you are running Windows 10 Creators Update (RS2) and are using
Intel LAN software release v22.1 or v22.2, then Intel ANS will not function
until you update to the Intel LAN software v22.3 or newer.
l Intel ANS VLANs are not compatible with Microsoft's Load Balancing and Failover (LBFO)
teams. Intel PROSet will block a member of an LBFO team from being added to an Intel ANS
VLAN. You should not add a port that is already part of an Intel ANS VLAN to an LBFO team,
as this may cause system instability.
The term VLAN (Virtual Local Area Network) refers to a collection of devices that communicate as if they
were on the same physical LAN. Any set of ports (including all ports on the switch) can be considered a
VLAN. LAN segments are not restricted by the hardware that physically connects them.
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CAUTION: When using IEEE 802 VLANs, settings must match between the switch and those
adapters using the VLANs.
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CAUTION: Do not use the Network Connections dialog box to enable or disable
VLANs. Otherwise, the VLAN driver may not be correctly enabled or disabled.
NOTES:
l The VLAN ID keyword is supported. The VLAN ID must match the VLAN ID configured on
the switch. Adapters with VLANs must be connected to network devices that support IEEE
802.1Q.
l In most environments, a maximum of 64 VLANs per network port or team are supported
by Intel ANS.
l Intel ANS VLANs are not supported on adapters and teams that have VMQ enabled.
However, VLAN filtering with VMQ is supported via the Microsoft Hyper-V VLAN interface.
For more information, see Using Intel® Network Adapters in a Microsoft* Hyper-V*
Environment.
l You can have different VLAN tags on a child partition and its parent. Those settings are
separate from one another, and can be different or the same. The only instance where the
VLAN tag on the parent and child MUST be the same is if you want the parent and child
partitions to be able to communicate with each other through that VLAN. For more
information, see Using Intel® Network Adapters in a Microsoft* Hyper-V* Environment.
If this feature is on and the speed is not set to auto-negotiation, the driver will wait for a short time for link
to be established before reporting the link state.
If the feature is set to Auto Detect, this feature is automatically set to On or Off depending on speed and
adapter type when the driver is installed. The setting is:
l Off for copper Intel gigabit adapters with a speed of "Auto"
l On for copper Intel gigabit adapters with a forced speed and duplex
l On for fiber Intel gigabit adapters with a speed of "Auto"
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Range l On
l Off
l Auto Detect
This setting is found on the Advanced tab of the device's Device Manager property sheet or in the Adapter
Settings panel in Intel PROSet Adapter Configuration Utility.
To change this setting in Windows PowerShell, use the Set-IntelNetAdapterSetting cmdlet. For example:
Set-IntelNetAdapterSetting -Name "<adapter_name>" -DisplayName "Wait for Link" -
DisplayValue "Off"
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Refer to "About Intel PROSet®" on page 15 for an overview of this software, how to install it, and how to
use it to configure device features in Microsoft Windows.
NOTE: To successfully install or uninstall the drivers or software, you must have administrative
privileges on the computer completing installation.
This section describes how to install the base drivers. Refer to "Installing Intel PROSet" on page 17 for
additional instructions.
NOTES:
l This will update the drivers for all supported Intel® network adapters in your system.
l The Roll Back Driver feature of Windows Server (available on the Adapter Properties dialog's
Driver tab) will not work correctly if an adapter team or Intel PROSet are present on the
system. Before you use the Roll Back Driver feature, remove any teams. Then remove Intel
PROSet using Programs and Features from the Control Panel of Windows. See "Installing
Intel PROSet" on page 17 for details regarding Intel PROSet.
l Using Microsoft Windows Update to upgrade or downgrade your Ethernet network drivers is
not supported. Please download the latest driver package from the support website.
Before installing or updating the drivers, insert your adapter(s) in the computer and plug in the network
cable. When Windows discovers the new adapter, it attempts to find an acceptable Windows driver already
installed with the operating system.
If found, the driver is installed without any user intervention. If Windows cannot find the driver, the Found
New Hardware Wizard window is displayed.
Regardless of whether Windows finds the driver, it is recommended that you follow the procedures below
to install the driver. Drivers for all Intel adapters supported by this software release are installed.
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1. Download the latest software package from the support website and transfer it to the system.
2. Extract the downloaded software package to your hard drive.
3. If the Found New Hardware Wizard screen is displayed, click Cancel.
4. Navigate in your extracted files to \APPS\SETUPBD and then the Windows subfolder corresponding to
your version of Windows (32-bit or 64-bit).
5. Inside the Winx64 or Win32 folder, double-click on SetupBD.exe.
6. Complete the steps in the installation wizard.
7. If you want to install Intel PROSet, navigate to \APPS\PROSETDX and then the Windows subfolder
corresponding to your version of Windows (32-bit or 64-bit).
8. Inside the Winx64 or Win32 folder, double-click on DxSetup.exe.
9. Complete the steps in the installation wizard.
1. Download and extract the Wired_driver_XX.X_*.zip file for your version of Windows, where XX.X
is the release number. This file will install the base driver(s) for your system.
l If you are running a 32-bit operating system, download Wired_driver_XX.X_32.zip.
l If you are running a 64-bit operating system, download Wired_driver_XX.X_x64.zip.
2. In the extracted driver files, double-click on the .exe file to launch the installation.
3. In the dialog box that opens, click on OK to install the drivers.
4. The device driver(s) will install. Click Close when prompted.
NOTE: This method does not install Intel PROSet. See "Installing Intel PROSet" on page 17 for
additional instructions.
Switch Description
/l Create a log file with the specified path and filename. If you do not specify the path and filename,
<path\filename> SetupBD creates a log file (named SetupBD_<timestamp>.log, for example SetupBD_18-04-2022_14-
29-20.log) in the current directory.
/m Non-interactive install. This still displays the installation GUI, but you cannot interact with it. Use the
/s switch to suppress the GUI.
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Switch Description
/nr No reboot (must be used with the /s switch. This switch is ignored if it is included with the /r switch)
/s Silent install
Examples:
Option Description
SetupBD Installs and/or updates the driver(s) and displays the GUI.
SetupBD /s /l c:\temp\install.log Installs and/or updates the driver(s) silently and creates a log file in c:\temp
SetupBD /s /r Installs and/or updates the driver(s) silently and forces a reboot.
SetupBD /s /r /nr Installs and/or updates the driver(s) silently and forces a reboot (/nr is ignored).
The system on which you restore network configuration settings must have the same configuration as the
one on which the save was performed. A saved configuration file can be used to restore adapter settings
after an operating system upgrade. However, all adapter configuration settings may not be restored
depending on the features supported by the new operating system or adapter configuration software.
NOTES:
l You must have Administrator privileges to run scripts. If you do not have Administrator
privileges, you will not receive an error, the script just will not run.
l Only adapter settings are saved (these include Intel ANS teaming and VLANs). The adapter's
driver is not saved.
l Restore using the script only once. Restoring multiple times may result in unstable
configuration.
l Intel PROSet must be installed for the SaveRestore.ps1 script to run.
l For systems running a 64-bit OS, be sure to run the 64-bit version of Windows PowerShell,
not the 32-bit (x86) version, when running the SaveRestore.ps1 script.
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Option Description
The save option saves adapter and team settings that have been changed from the default settings. When
you restore with the resulting file, any settings not contained in the file are assumed to be the default.
-ConfigPath Optional. Specifies the path and filename of the main configuration save file. If not specified, it is the script
path and default filename (saved_config.txt).
-BDF Optional. Default configuration file names are saved_config.txt and Saved_StaticIP.txt.
If you specify -BDF during a restore, the script attempts to restore the configuration based on the PCI
Bus:Device:Function:Segment values of the saved configuration. If you removed, added, or moved a NIC to
a different slot, this may result in the script applying the saved settings to a different device.
NOTES:
l If the restore system is not identical to the saved system, the script may not restore any settings
when the -BDF option is specified.
l Virtual Function devices do not support the -BDF option.
5.2.2 Examples
Save Example
To save the adapter settings to a file on a removable media device, do the following.
Restore Example
To restore the adapter settings from a file on removable media, do the following:
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6. Remote Boot
Remote Boot allows you to boot a system using only an Ethernet adapter. You connect to a server that
contains an operating system image and use that to boot your local system.
NOTE: You cannot update the flash of a device in the "Pending Reboot" state. Reboot your system
before attempting to update the device's flash.
Intel PROSet for Windows Device Manager can only be used to program add-in Intel Ethernet network
adapters. LOM (LAN On Motherboard) network connections cannot be programmed with the UEFI network
driver option ROM.
6.1.1.1 Using Intel PROSet to flash the UEFI Network Driver Option ROM
Intel PROSet for Windows Device Manager can install the UEFI network driver on an Intel network
adapter's option ROM. The UEFI network driver will load automatically during system UEFI boot when
installed in the option ROM. UEFI specific *.FLB images are included in the downloaded release media. The
"Boot Options" tab in Intel PROSet for Windows Device Manager will allow the UEFI *.FLB image to be
installed on the network adapter.
BootUtil can only be used to program add-in Intel network adapters. LOM (LAN On Motherboard) network
connections cannot be programmed with the UEFI network driver option ROM.
6.1.3 Installing the UEFI Network Driver Option ROM from the UEFI Shell
The BootUtil command line utility can install the UEFI network driver on an Intel network adapter's option
ROM. The UEFI network driver will load automatically during system UEFI boot when installed into the
option ROM. For example, run BootUtil with the following command line options to install the UEFI network
driver on all supported Intel network adapters:
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BootUtil can only be used to program add-in Intel Ethernet network adapters. LOM (LAN On Motherboard)
network connections cannot be programmed with the UEFI network driver option ROM.
BOOTUTIL -E
BOOTUTIL -NIC=1 -FLASHENABLE
The first line will enumerate the ports available in your system. Choose a port. Then type the second line,
selecting the port you wish to enable. For more details, see the bootutil.txt file.
6.3 UEFI Network Device Driver for Intel® Ethernet Network Con-
nections
Reference implementations of the PXE and IP based network stack source code are available for download
at www.tianocore.org.
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A network boot option will appear in the boot options menu when the UEFI PXE network stack and Intel
UEFI network driver have been loaded. Selecting this
boot option will initiate a PXE network boot.
The ifconfig UEFI shell command must be used to configure each network interface. Running "ifconfig -?"
from the UEFI shell will display usage instructions for ifconfig.
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l Autonegotiate (recommended)
l 100 Mbps, full duplex
l 100 Mbps, half duplex
l 10 Mbps, full duplex
l 10 Mbps, half duplex
The speed and duplex setting selected must match the speed and duplex setting of the connecting network
port. A speed and duplex mismatch between ports will result in dropped packets and poor network
performance. It is recommended to set all ports on a network to autonegotiate. Connected ports must be
set to autonegotiate in order to establish a 1 gigabit per second connection.
Fiber-optic and 10 gigabit ethernet adapters do not support forced speed and duplex.
If the port is connected and link is up, initialize will generally finish in about 3.5 seconds (the time needed
to establish link, dependent on link conditions, link speed and controller type) and returns PXE_
STATFLAGS_COMMAND_COMPLETE. If the port is disconnected (link is down), initialize will complete in
about 5 seconds and return PXE_STATFLAGS_INIIALIZED_NO_MEDIA (driver initializes hardware then
waits for link and timeouts when link is not establish in 5 seconds).
The behavior of UNDI.Initialize is described in UEFI specs 2.3.1: Initializing the network device will take up
to four seconds for most network devices and in some extreme cases (usually poor cables) up to twenty
seconds. Control will not be returned to the caller and the COMMAND_COMPLETE status flag will not be set
until the adapter is ready to transmit.
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the Intel Boot Agent software. You can configure the Intel Boot Agent in any of the following
environments:
l A Microsoft Windows environment
l A preboot environment (before operating system is loaded)
The Intel Boot Agent supports PXE in preboot and Microsoft Windows environments. In each of these
environments, a single user interface allows you to configure PXE protocols on Intel Ethernet Adapters.
1. Open Intel PROSet for Windows Device Manager by opening the System Control Panel. On the
Hardware tab, click Device Manager.
2. Select the appropriate adapter and click the Boot Options tab. If the tab does not appear, update
your network driver.
3. The Boot Options tab shows a list of current configuration parameters and their corresponding
values. Corresponding configuration values appear for the selected setting in a drop-down box.
4. Select a setting you want to change from the Settings selection box.
5. Select a value for that setting from the Value drop-down list.
7. Once you have completed your changes, click Apply Changes to update the adapter with the new
values.
You can customize the behavior of the Intel Boot Agent software through a preboot (operating system
independent) configuration setup program contained within the adapter's flash ROM. You can access this
preboot configuration setup program each time the client computer cycles through the boot process.
When the boot process begins, the screen clears and the computer begins its Power On Self Test (POST)
sequence. Shortly after completion of the POST, the Intel Boot Agent software stored in flash ROM
executes. The Intel Boot Agent then displays an initialization message, similar to the one below, indicating
that it is active:
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NOTE: This display may be hidden by the manufacturer's splash screen. Consult your
manufacturer's documentation for details.
The configuration setup menu shows a list of configuration settings on the left and their corresponding
values on the right. Key descriptions near the bottom of the menu indicate how to change values for the
configuration settings. For each selected setting, a brief "mini-Help" description of its function appears just
above the key descriptions.
1. Highlight the setting you need to change by using the arrow keys.
2. Once you have accessed the setting you want to change, press the spacebar until the desired value
appears.
3. Once you have completed your changes, press F4 to update the adapter with the new values. Any
changed configuration values are applied as the boot process resumes.
The table below provides a list of configuration settings, their possible values, and their detailed
descriptions:
Network Boot Protocol PXE (Preboot eXecution Select PXE for use with Network management programs,
Environment) such as LANDesk* Management Suite.
Boot Order Use BIOS Setup Boot Order Sets the boot order in which devices are selected during
boot up if the computer does not have its own control
Try network first, then local method.
drives
If your client computer's BIOS supports the BIOS Boot
Try local drives first, then Specification (BBS), or allows PnP-compliant selection of
network the boot order in the BIOS setup program, then this
setting will always be Use BIOS Setup Boot Order and
Try network only
cannot be changed. In this case, refer to the BIOS setup
Try local drives only manual specific to your client computer to set up boot
options.
Legacy OS Wakeup Support 0 = Disabled (Default Value) If set to 1, the Intel Boot Agent will enable PME in the
(For 82559-based adapter’s PCI configuration space during initialization.
adapters only) 1 = Enabled This allows remote wakeup under legacy operating
systems that don’t normally support it. Note that
enabling this makes the adapter technically non-
compliant with the ACPI specification, which is why the
default is disabled.
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NOTE: If, during PXE boot, more than one adapter is installed in a computer and you want to boot
from the boot ROM located on a specific adapter, you can do so by moving the adapter to the top of
the BIOS Boot Order or by disabling the flash on the other adapters.
While the configuration setup menu is displayed, diagnostics information is also displayed in the lower half
of the screen. This information can be helpful during interaction with Intel Customer Support personnel or
your IT team members. For more information about how to interpret the information displayed, refer to
Diagnostics Information for Preboot PXE Environments.
NOTE: When the Intel Boot Agent software is installed as an upgrade for an earlier version boot
ROM, the associated server-side software may not be compatible with the updated Intel Boot
Agent. Contact your system administrator to determine if any server updates are necessary.
Invalid PMM func- PMM is not installed or is not working correctly. Try updating the BIOS.
tion number.
PMM allocation PMM could not or did not allocate the requested amount of memory for driver usage.
error.
Option ROM ini- This may be caused by the system BIOS assigning a 64-bit BAR (Base Address Register) to the
tialization error. network port. Running the BootUtil utility with the -64d command line option may resolve this
64-bit PCI BAR issue.
addresses not sup-
ported, AX=
PXE-E00: This sys- System does not have enough free memory to run PXE image. The Intel Boot Agent was unable to
tem does not have find enough free base memory (below 640K) to install the PXE client software. The system cannot
enough free con- boot via PXE in its current configuration. The error returns control to the BIOS and the system does
ventional memory. not attempt to remote boot. If this error persists, try updating your system's BIOS to the most-
The Intel Boot recent version. Contact your system administrator or your computer vendor's customer support to
Agent cannot con- resolve the problem.
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tinue.
PXE-E01: PCI Image vendor and device ID do not match those located on the card. Make sure the correct flash
Vendor and Device image is installed on the adapter.
IDs do not match!
PXE-E04: Error PCI configuration space could not be read. Machine is probably not PCI compliant. The Intel Boot
reading PCI con- Agent was unable to read one or more of the adapter's PCI configuration registers. The adapter
figuration space. may be mis-configured, or the wrong Intel Boot Agent image may be installed on the adapter. The
The Intel Boot Intel Boot Agent will return control to the BIOSand not attempt to remote boot. Try to update the
Agent cannot con- flash image. If this does not solve the problem, contact your system administrator or Customer Sup-
tinue. port.
PXE-E05: The LAN The adapter's EEPROM is corrupted. The Intel Boot Agent determined that the adapter EEPROM
adapter's con- checksum is incorrect. The agent will return control to the BIOS and not attempt to remote boot.
figuration is cor- Try to update the flash image. If this does not solve the problem, contact your system admin-
rupted or has not istrator or Customer Support.
been initialized.
The Intel Boot
Agent cannot con-
tinue.
PXE-E06: Option The system BIOS does not support DDIM. The BIOS does not support the mapping of the PCI expan-
ROM requires DDIM sion ROMs into upper memory as required by the PCI specification. The Intel Boot Agent cannot func-
support. tion in this system. The Intel Boot Agent returns control to the BIOS and does not attempt to
remote boot. You may be able to resolve the problem by updating the BIOS on your system. If
updating your system's BIOS does not fix the problem, contact your system administrator or your
computer vendor's customer support to resolve the problem.
PXE-E07: PCI BIOS BIOS-level PCI services not available. Machine is probably not PCI compliant.
calls not sup-
ported.
PXE-E09: Unex- The UNDI loader returned an unknown error status. xx is the status returned.
pected UNDI
loader error.
Status == xx
PXE-E0C: Firmware The adapter is in firmware recovery mode. Refer to the “Firmware Recovery Mode” section of this
recovery mode document for details.
detected. Ini-
tialization failed.
PXE-E20: BIOS BIOS could not move the image into extended memory.
extended memory
copy error.
PXE-E20: BIOS Error occurred while trying to copy the image into extended memory. xx is the BIOS failure code.
extended memory
copy error. AH ==
xx
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PXE-E51: No DHCP The Intel Boot Agent did not receive any DHCP or BOOTP responses to its initial request. Please
or BOOTP offers make sure that your DHCP server (and/or proxyDHCP server, if one is in use) is properly configured
received. and has sufficient IP addresses available for lease. If you are using BOOTP instead, make sure that
the BOOTP service is running and is properly configured.
PXE-E53: No boot The Intel Boot Agent received a DHCP or BOOTP offer, but has not received a valid filename to
filename received. download. If you are using PXE, please check your PXE and BINL configuration. If using BOOTP, be
sure that the service is running and that the specific path and filename are correct.
PXE-E61: Media The adapter does not detect link. Please make sure that the cable is good and is attached to a work-
test failure. ing hub or switch. The link light visible from the back of the adapter should be lit.
PXE-EC1: Base- No base code could be located. An incorrect flash image is installed or the image has become cor-
code ROM ID struc- rupted. Try to update the flash image.
ture was not found.
PXE-EC3: BC ROM Base code could not be installed. An incorrect flash image is installed or the image has become cor-
ID structure is rupted. Try to update the flash image.
invalid.
PXE-EC4: UNDI ID UNDI ROM ID structure signature is incorrect. An incorrect flash image is installed or the image has
structure was not become corrupted. Try to update the flash image.
found.
PXE-EC5: UNDI The structure length is incorrect. An incorrect flash image is installed or the image has become cor-
ROM ID structure is rupted. Try to update the flash image.
invalid.
PXE-EC6: UNDI The UNDI driver image signature was invalid. An incorrect flash image is installed or the image has
driver image is become corrupted. Try to update the flash image.
invalid.
PXE-EC8: !PXE The Intel Boot Agent could not locate the needed !PXE structure resource. An incorrect flash image
structure was not is installed or the image has become corrupted. Try to update the flash image.
found in UNDI
driver code seg- This may also be caused by the system BIOS assigning a 64-bit BAR (Base Address Register) to the
ment. network port. Running the BootUtil utility with the -64d command line option may resolve this
issue.
PXE-EC9: PXENV + The Intel Boot Agent could not locate the needed PXENV+ structure. An incorrect flash image is
structure was not installed or the image has become corrupted. Try to update the flash image.
found in UNDI
driver code seg-
ment.
This option has You attempted to change a configuration setting that has been locked by your system admin-
been locked and istrator. This message can appear either from within Intel® PROSet's Boot Options tab when oper-
cannot be ating under Windows* or from the Configuration Setup Menu when operating in a stand-alone
changed. environment. If you think you should be able to change the configuration setting, consult your sys-
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tem administrator.
PXE-M0E: Retrying The Intel Boot Agent did not successfully complete a network boot due to a network error (such as
network boot; not receiving a DHCP offer). The Intel Boot Agent will continue to attempt to boot from the network
press ESC to can- until successful or until canceled by the user. This feature is disabled by default. For information on
cel. how to enable this feature, contact Customer Support.
If you are having problems with the local (client) or network operating system, contact the operating
system manufacturer for assistance. If you are having problems with some application program, contact
the application manufacturer for assistance. If you are having problems with any of your computer's
hardware or with the BIOS, contact your computer system manufacturer for assistance.
If this does not work, the problem may be occurring before the Intel Boot Agent software even begins
operating. In this case, there may be a BIOS problem with your computer. Contact your computer
manufacturer's customer support group for help in correcting your problem.
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PXE option ROM does not follow the PXE specification with respect to the final
"discover" cycle
In order to avoid long wait periods, the option ROM no longer includes the final 32-second discover cycle. (If
there was no response in the prior 16-second cycle, it is almost certain that there will be none in the final
32-second cycle.
NOTE: Actual diagnostics information may vary, depending upon the adapter(s) installed in your
computer.
Item Description
PWA Number The Printed Wire Assembly number identifies the adapter's model and version.
Memory The memory address assigned by the BIOS for memory-mapped adapter access.
I/O The I/O port address assigned by the BIOS for I/O-mapped adapter access.
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Item Description
UNB The address in upper memory where the Boot Agent is installed by the BIOS.
PCI ID The set of PCI identification values from the adapter in the form:
VendorID/DeviceID/SubvendorID/SubdeviceID/Revision
NOTE: The number displayed is the BIOS version of the PCI slot number. Therefore,
actual positions of NICs within physical slots may not be displayed as expected. Slots
are not always enumerated in an obvious manner, and this will only report what is
indicated by the BIOS.
Flags A set of miscellaneous data either read from the adapter EEPROM or calculated by the
Boot Agent initialization code. This information varies from one adapter to the next
and is only intended for use by Intel customer support.
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7. Firmware
Firmware is a layer of software that is programmed into a device's memory. It provides low level
functionality for the device. In most cases you will not notice the firmware on your device at all. Firmware
error states usually occur because of an unsuccessful update.
You can update the MinSRev value during the firmware update process, locking the current security
version in as the new MinSRev baseline, by using the -optinminsrev command line option.
CAUTION: The MinSRev value on a device can never be decreased. Once the
MinSRev is increased, NVM downgrades attempting to install a lower Security
revision (SRev) than the current MinSRev will be rejected by the device. Users who
want to downgrade firmware without regard to security revisions should not use
this feature.
Where:
-o results.xml -- Specifies the name of the results file. This is an XML file that
contains the inventory/update results.
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-optinminsrev -- Specifies that the MinSRev and SRev values are included in
the results.xml file.
Examine the results.xml file for the SRev and MinSRev values.
NOTE: Make sure you specify -i for inventory mode. If you specify -u, the tool will update the
MinSRev value, rather than simply disclose it. You can achieve the same results by specifying
MINSREV:TRUE in the configuration file.
Where:
-o results.xml -- Specifies the name of the results file. This is an XML file that
contains the inventory/update results.
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The process for resolution of Firmware Recovery Mode Issues is outlined in the sub-sections below.
Actions:
l If NVM image damage or corruption is not detected, the device will initialize and operate normally.
No further action is required.
l If NVM image damage or corruption is detected, the device will not initialize. Proceed with the
additional recovery steps listed under Recovery Mode below.
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Actions:
1. Wait 10 minutes for the NVM self-check process to complete. If during this period normal operation
is achieved, the device will initialize and operate normally. No further action is required.
2. If after 10 minutes normal operation is not achieved:
a. Check the System Event log for Windows OSs or driver message and kernel logs for Linux and
ESXi based distributions. Recovery Mode is confirmed by presence of message/log entries as
listed in the Firmware Recovery Mode Errors and Messages section above.
b. Reboot the system and proceed with the additional recovery steps listed under NVM Image
Restoration below.
NOTES:
l While in Recovery Mode, for Windows OSs, clicking on the adapter in device manager may
present a dialog box indicating that Firmware Recovery Mode is active.
l Once the dialog is dismissed, while the device appears to be functioning normally, it is
in fact limited to only enable NVM image recovery.
l If the system is rebooted (versus power cycled), the driver status may not show a Code
10/yellow bang status as expected. Refer to events logged in System Event log for Windows
OSs or driver message and kernel logs for Linux and ESXi based distributions to accurately
assess the adapter status.
l When the adapter is in recovery mode, the link LED will not be lit and the adapter will not
appear in the following locations:
l F2 System Setup > Device Settings
l System BIOS as a NIC for PXE Boot in UEFI boot mode
Actions:
1. Before initiating device recovery, the integrity of the host operating system, device drivers and
firmware utilities must be verified and reinstalled if necessary. Fully functional operating system,
device drivers and tools are required for device recovery. Please consult your operating system
specific instructions on how to scan and repair potentially damaged system files.
2. If your device is in Firmware Recovery mode, you can restore it to factory defaults using the latest
NVM Update Package. Download the latest NVM Update Package from your vendor's support website
and follow the instructions in it.
3. After restoring the NVM image, perform an A/C power cycle of the system. Details for this are in the
Other General Notes section below.
NOTES:
l User configured settings (i.e. iSCSI target information, user defined port/alternate MAC
addresses) will not be restored to pre-recovery mode values.
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NOTES:
l To perform an AC power cycle, do the following:
l Shut down the system if its is powered up.
l Unplug all AC power cords from the system.
l Leave the AC power cords unplugged for 15 seconds to allow the system power
supply to discharge completely.
l Plug in AC power cords to the system.
Most of the functionality and commands are the same with the following exceptions:
l You cannot update a device in Recovery Mode. (To update a device in recovery mode, you must
download and install the Intel Ethernet driver set.)
l You cannot update the OROM or Netlist as a separate update, only as part of a full NVM update.
l If you specified a preservation level of PRESERVE_ALL, the system will immediately perform an
EMPR reset after the NVM update.
On devices that support it, you can also use the devlink command line directly to update the device NVM.
However, we recommend that you use NVMUpdate.
Where :
l pci/0000:3b:00.0 – The device you wish to update. You can get a list of devices with the "devlink
dev info" command.
l filename.bin – The file that contains the new NVM image.
NOTE:
l Both the device and the driver need to support firmware logging for the functionality to
work. If you are not able to set the configuration and the problem persists, reinstall the
driver.
l You must have the latest base driver and NVM installed.
l Firmware logging events and levels are device-wide settings. Changing the log configuration
on one port will apply it to all ports on a device.
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1. Set the configuration for the firmware log. See the following for more information:
l "Configuring Settings for Firmware Logs" below
l "Tips for Firmware Logs" on the next page
l "OS-Specific Information" on page 107
2. Perform the necessary steps to generate the issue you’re trying to debug.
3. Capture the firmware log. (Exact steps will vary by operating system.)
4. Stop capturing the firmware log.
5. Reset your firmware log settings as needed.
6. Work with Customer Support to debug your issue.
NOTE: Firmware logs are generated in a binary format and must be decoded by Customer Support.
Information collected is related only to firmware and hardware for debug purposes.
The device’s NVM sets default verbosity levels for each module. You can change the verbosity level per
module; refer to "OS-Specific Information" on page 107 for more details. You can set only one log level per
module, and each level includes the verbosity levels lower than it. Available verbosity levels are:
l 0 = none
l 1 = error
l 2 = warning
l 3 = normal
l 4 = verbose
If you see errors or suspect the issue could fall into the below categories, setting the firmware logs to
capture more verbosity for the corresponding module(s) in the right column will provide more information
in the firmware log.
Initialization Control
NVM NVM
Authentication
VPD
I/O I2C
SDP
MDIO
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Rx Parser
Switch
ACL
Post
Tx Scheduler
Tx Queue Management
HDMA
Manageability Manageability
Protocols LLDP
DCBx
Infrastructure Watchdog
Task Dispatcher
General
IOSF
PF Registration
Module Versions
XLR XLR
QoS DCB
Diagnostics SyncE
Health
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l In general, set the logging level to Verbose only for the configuration group(s) or module(s) you
need to debug. Setting too many modules to Verbose can overrun the buffer.
l You can try writing logs to a remote location or an external storage device, if your disk is full or your
system does not have sufficient storage.
Refer to the README in the driver tarball for more information on configuring firmware logs.
NOTE: In FreeBSD, the driver can register/unregister to receive events per PF.
Windows
In Windows, you use PowerShell and Intel Ethernet cmdlets to configure firmware logging and capture
firmware logs. At a high level, do the following to capture a firmware log in Windows:
1. Set the configuration for the firmware log, using the Set-IntelEthernetLogConfig cmdlet in
PowerShell.
2. Perform the necessary steps to generate the issue you're trying to debug.
3. Start capturing the firmware log, using the Start-IntelEthernetLog cmdlet.
4. Stop capturing the firmware log, using the Stop-IntelEthernetLog cmdlet.
5. Work with Customer Support to decode your firmware log file and debug the issue.
NOTE: Firmware logs will be captured in the file you designated with Start-
IntelEthernetLog.
ESXi
In ESXi, use esxcfg-module to set the configuration for firmware logs. Firmware logs are printed to kernel
logs, with the tag FWLOG; use dmesg or read the file at /var/log/vmkernel.log.
NOTE: Refer to the table after these steps for all commands and parameters.
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1. Set the configuration for the firmware log, using esxcfg-module. The ESXi driver uses the following
module parameters for firmware logging:
l FWLogEnable: Enables firmware logging functionality on the designated PF (0 = Disable, 1 =
Enable). Use commas to separate the values for each PF; the first value is for PF0, second for
PF1, and so on.
l FWLogEvents: Designates the firmware events to log, using a bitmask. Binary math is
required to set.
l FWLogLevel: Sets the verbosity level for the firmware event's log.
2. Redirect the kernel log or dmesg to a separate file for capturing the firmware log.
3. Reboot the system for changes to take effect.
4. After the system has rebooted, perform the necessary steps to generate the issue you’re trying to
debug.
5. Work with Customer Support to decode your firmware log file and debug the issue.
NOTE: Firmware logs will be captured in the file you designated in step 2.
Use the following commands in ESXi for tasks related to firmware logging:
Enable firmware logging and set the verbosity # esxcfg-module icen -s 'FWLogEnable=<values>
level for your desired events FWLogEvents=<bitmask> FWLogLevel=<value>'
For example, to enable firmware logging on PF0 and set all events to
log warning messages, use:
This debug dump contains a snapshot of the device and its existing hardware configuration, such as switch
tables, transmit scheduler tables, and other information. Debug dump captures the current state of the
specified cluster(s) and is a stateless snapshot of the whole device.
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NOTE:
l Like with firmware logs, the contents of the debug dump are not human-readable. You must
work with Customer Support to decode the file.
l Debug dump is per device, not per PF.
l Debug dump writes all information to a single file.
l This feature is not currently supported on Linux.
Exact steps will vary by OS, but do the following to generate a debug dump log file:
1. Using the method appropriate for your OS (see "OS-Specific Information" below), specify one or
more clusters that you want to dump the hardware configuration for.
l NOTE: Firmware will return an error if you call the command without specifying at least one
cluster. Available clusters include:
l Switch
l ACL
l Tx Scheduler
l Profile Configuration
l Link
l DCB
l L2P
2. Specify the path and filename for the dump file to be written to (optional depending on your OS).
3. Execute the command to write the debug dump file.
4. After the log file is written, work with Customer Support to decode the dump file.
Azure Stack HCI l Write-IntelEthernetDebugDump Ethernet cmdlet in PowerShell (see the cmdlet help for more
information)
l Intel® Ethernet Inspector
FreeBSD Use sysctl (see the FreeBSD base driver README for more information)
ESXi
NOTE: For this functionality to work, you must have installed version 1.10.x or higher of the intnet
tool, which is a plugin to the esxcli tool. You can download the latest version from the Intel
Download Center here.
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In esxcli, use the following command to generate the debug dump file for your specified cluster(s):
esxcli will output the debug dump results to a single file in the /scratch/core directory. The file naming
convention is vmnicX-<time-stamp>-dump.bin, where vmnicX is the VMware device alias of the affected
device.
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8. Troubleshooting
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The following troubleshooting table assumes that you have already reviewed the common problems and
solutions.
Problem Solution
Your computer cannot find the adapter Make sure your adapter slots are compatible for the type of adapter you
are using.
Diagnostics pass but the connection fails Make sure the cable is securely attached, is the proper type and does not
exceed the recommended lengths.
Make sure the duplex mode and speed setting on the adapter matches
the setting on the switch.
Adapter unable to connect to switch at correct This is applicable only to copper-based connections.
speed. Gigabit adapter connects at 100 Mbps
and 10 gigabit adapter connects at 1000 Mbps. Make sure the adapter and the link partner are set to auto-negotiate.
Verify that you are running the latest operating system revision for your
switch and that the switch is compliant with the proper IEEE standard:
l IEEE 802.3ad-compliant (gigabit over copper)
l IEEE 802.3an-compliant (10 gigabit over copper)
The device does not connect at the expected When Gigabit PHY Mode is forced to Primary mode on both the Intel
speed. adapter and its link partner, the link speed obtained by the Intel adapter
may be lower than expected or link may not be established.
The adapter stops working without apparent Run the adapter and network tests described in "Diagnostics in Intel
cause PROSet" on page 115.
The Link indicator light is off Run the adapter and network tests described in "Diagnostics in Intel
PROSet" on page 115.
Make sure that the link partner is configured to auto-negotiate (or forced
to match adapter)
The link light is on, but communications are not Make sure the proper (and latest) driver is loaded.
properly established
Both the adapter and its link partner must be set to either auto-detect or
manually set to the same speed and duplex settings.
RX or TX light is off Network may be idle; try creating traffic while monitoring the lights.
The diagnostic utility reports the adapter is The PCI BIOS isn't configuring the adapter correctly. See "PCI / PCI-X /
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Problem Solution
The computer hangs when the drivers are Try changing the PCI BIOS interrupt settings. See "PCI / PCI-X / PCI
loaded Express Configuration" later in this table.
The Fan Fail LED of the 10 Gigabit AT Server The fan cooling solution is not functioning properly. Contact customer
Adapter is on (red) support for further instructions.
PCI / PCI-X / PCI Express Configuration If the adapter is not recognized by your OS or if it does not work you may
need to change some BIOS settings. Try the following only if you are
having problems with the adapter and are familiar with BIOS settings.
l Check to see that the "Plug-and-Play" setting is compatible with
the operating system you are using.
l Make sure the slot is enabled.
l Configure interrupts for level-triggering, as opposed to edge-
triggering.
l Reserve interrupts and/or memory addresses. This prevents
multiple buses or bus slots from using the same interrupts.
Check the BIOS for IRQ options for PCI / PCI-X / PCIe.
Driver message: "Rx/Tx is disabled on this You installed an unsupported module in the device. See "Supported
device because an unsupported SFP+ module SFP+, SFP28, QSFP+, and QSFP28 Modules" on page 8 for a list of sup-
type was detected." ported modules.
If the computer has trouble detecting all adapters, consider the following:
l If you enable Wake on LAN* (WoL) on more than two adapters, the Wake on LAN feature may
overdraw your system’s auxiliary power supply, resulting in the inability to boot the system and
other unpredictable problems. For multiple desktop/management adapters, it is recommended that
you install one adapter at a time and use the IBAUtil utility (ibautil.exe in \APPS\BOOTAGNT) to
disable the WoL feature on adapters that do not require WoL capabilities. On server adapters, the
WoL feature is disabled by default.
l Adapters with Intel Boot Agent enabled will require a portion of the limited start up memory for each
adapter enabled. Disable the service on adapters that do not need to boot Pre-Boot Execution
Environment (PXE).
When the firmware detects an abnormal event during initialization, it will push health status information
to the base driver’s system event log, such as dmesg or the Windows Event Log. Health status messages
could encompass issues related to:
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l Unsupported modules
l The NVM or option ROM
l Invalid link configuration
l Port speed
l Link partner
l Other issues
The system log will identify the device experiencing the issue, list information about the problem, and
suggest a possible solution, such as updating to the latest NVM image or checking the cable or module.
See your system log for more information, if you are experiencing issues on Intel Ethernet 800 Series
devices.
NOTES:
l Safe Mode only applies to the affected physical function and does not impact any
other PFs.
l Firmware Recovery Mode takes precedence over Safe Mode.
You can download the latest drivers and DDP packages from the Intel support website.
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8.8 Diagnostics
Multiple utilities are available to help troubleshoot and diagnose issues with your Intel Ethernet devices.
Intel PROSet allows you to run the following types of diagnostic tests on supported Windows operating
systems.
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Note:
l The Cable Test is not supported on all adapters and will not run on Direct Attached Cables (DAC) or Fiber. The Cable
Test will only be available on adapters that support it.
To access these tests, select the adapter in Windows Device Manager, click the Link tab, and click
Diagnostics. A Diagnostics window displays tabs for each type of test. Click the appropriate tab and run
the test.
The availability of these tests is dependent on the adapter and operating system. Tests may be disabled if:
l The port is used as a manageability port.
l The tests are being run from a virtual machine.
NOTE: At this time, Windows diagnostics are not supported on ports based on an Intel Ethernet
Controller I225 and will fail.
The following table describes the possible result codes from the Test-IntelNetDiagnostics cmdlet (where
<X> below indicates a value returned in the message).
Result
Code Description
04 An instance of this test is already running. You can only have one test running at a time.
05 TCP/IP protocol is not configured. To run this test, configure this connection to use the TCP/IP protocol.
07 The IP address for this connection is invalid. Possible cause: The system may be waiting for a response from a
DHCP server.
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Result
Code Description
18 You cannot run this test while the device is included in a team or VLAN.
19 Auto-negotiation is not enabled on the device. The device has been configured to force a lower speed.
20 Auto-negotiation is not complete on this device. Please wait and try again later.
21 A Category 5 (or better) cable is required to run at 1 Gbps. The cable connected to the device either is not Cat-
egory 5 (or better) or has faulty wires.
22 Link speed: <X> Mbps. The link partner is not capable of higher speeds.
23 The link partner is not advertising a compatible speed. Please check that the link partner supports 1 Gbps.
24 Link speed has been reduced because a Power Saver option is enabled. Disable power saving in your OS settings
and run the test again.
27 Could not run the test at this time. Please try again later.
34 Passed
35 Failed
37 Passed
38 Failed
44 Cable quality is poor or no cable is connected. Possible causes: Faulty cable, faulty connector, or a speed/duplex
mismatch. Verify that the speed/duplex setting on the switch/hub is configured for auto-negotiation.
45 Cable quality is poor or no cable is connected. Possible causes: Faulty cable, faulty connector, or a speed/duplex
mismatch.
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Result
Code Description
50 The test detected a frequency response that does not meet IEEE specifications.
51 This device does not have link. Make sure the cable is connected and the speed and duplex settings are configured
correctly on the device and link partner.
52 Passed
53 Passed
54 Passed
55 Passed
56 Passed
57 Passed
58 Failed
59 Failed
60 Failed
61 Failed
62 Failed
63 Failed
64 Passed
65 Failed
67 Could not run the test at this time. The device may be connected to a remote target. Disconnecting the cable will
enable the test.
68 Could not run the test at this time. This device is used as a manageability port. Disconnecting the cable will
enable the test.
70 This test relies on a response from a gateway, DNS, DHCP, or WINS server and no such response was received. Any
such server for this connection may be unavailable or misconfigured.
72 This test relies on a response from a gateway, DNS, DHCP, or WINS server and no such response was received. Any
such server for this connection may be unavailable or misconfigured.
This device is configured to automatically obtain an IP address but no DHCP server is present on the network.
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Result
Code Description
73 Temperature is normal.
74 Possible values:
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9. Known Issues
Known issues are no longer included in this user guide. See the Release Notes for this release for all known
issues and fixed issues.
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l AS/NZS CISPR 22:2009 + A1:2010 Class A and CISPR 32:2015 for Radiated and Conducted
Emissions requirements (Australia/New Zealand)
l NRRA No. 2012-13 (2012.06.28), NRRA Notice No. 2012-14 (2012.06.28) (Korea)
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NOTE: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
CAUTION: If the device is changed or modified without permission from Intel, the user may void
his or her authority to operate the equipment.
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If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and receiver.
l Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
l Consult the dealer or an experienced radio/TV technician for help.
CAUTION: If the device is changed or modified without permission from Intel, the user may void
his or her authority to operate the equipment.
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NOTE: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
PRO/1000 PT, PRO/1000 GT, Gigabit PT, I210-T1, I340-T2/T4, and I350-T2/T4.
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Este producto cumple con las normas del Directivo Europeo 1999/5/EC.
This declaration is based upon compliance of the Class A products listed above to the following standards:
EN 55022:2010 (CISPR 22 Class A) RF Emissions Control.
EN 55024:2010 (CISPR 24) Immunity to Electromagnetic Disturbance.
EN 60950-1:2006/A11:2009A1:2010/A12:2011 Information Technology Equipment- Safety-Part 1:
General Requirements.
EN 50581:2012 - Technical documentation for the assessment of electrical and electronic products with
respect to the restriction of hazardous substances.
This declaration is based upon compliance of the Class B products listed above to the following standards:
EN 55022:2010 (CISPR 22 Class B) RF Emissions Control.
EN 55024:2010 (CISPR 24) Immunity to Electromagnetic Disturbance.
EN 60950-1:2006/A11:2009/A1:2010/A12:2011 Information Technology Equipment- Safety-Part 1:
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General Requirements.
EN 50581:2012 - Technical documentation for the assessment of electrical and electronic products with
respect to the restriction of hazardous substances.
WARNING: In a domestic environment, Class A products may cause radio interference, in which case the user may
be required to take adequate measures.
Responsible Party
For continued safe operation in case of an abnormal circumstance, always have the provided laser
connector cover in place or a compatible fiber optics cable properly connected when power is available to
the product.
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The Laser device must be factory serviced ONLY by the responsible manufacturer! NO adjustments, service
or maintenance is to be performed otherwise.
Contact the retailer or distributor of this product for information about product recycling and/or take-back.
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11. Specifications
ACT/LNK
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Green Linked at 40 Gb
ACT/LNK
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Green Linked at 10 Gb
Yellow Linked at 1 Gb
ACT/LNK
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Activity
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GRN 100G
ACTIVITY
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ACT/LNK
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ACT/LNK
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GRN 25G
ACTIVITY
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Green Linked at 10 Gb
LNK
Yellow Linked at 1 Gb
ACT
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Green Linked at 25 Gb
GRN 25G
Yellow Linked at 10 Gb or 1 Gb
ACTIVITY
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Activity
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Link
Activity
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Green Linked at 10 Gb
LNK
Yellow Linked at 1 Gb
ACT
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Green Linked at 10 Gb
Yellow Linked at 1 Gb
ACT/LNK
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Activity
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Green Linked at 10 Gb
Off No link
Activity
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Green
Data activity
blinking
ACT/LNK
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Off No link
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Green Linked
Off No link
Green
ACT/LNK Data activity
flashing
Off No link
Off 10 Mbps
Orange Identity. Use the "Identify Adapter" button in Intel PROSet to control
flashing blinking. See Intel PROSet Help for more information.
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Green
Data activity
flashing
ACT/LNK
Off No link
Off 10 Mbps
10=OFF
100=GRN Green 100 Mbps
1000=ORG
Orange 1000 Mbps
Green
Data activity
flashing
ACT/LNK
Off No link
Off 10 Mbps
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Data activity
flashing
ACT/LNK
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Off No link
Off 10 Mbps
10/100/1000
Yellow 1000 Mbps
Intel® Ethernet Server Adapter I350-T2, I340-T2, PRO/1000 P, and PT Dual Port Server Adapters
Green
Data activity
flashing
ACT/LNK
Yellow Identity. Use the "Identify Adapter" button in Intel PROSet to control
flashing blinking. See Intel PROSet Help for more information.
Off No link
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Activity
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Off No link
Off 10 Mbps
Intel® Ethernet Server Adapter I350-T4, I340-T4, and PRO/1000 PT Quad Port LP Server Adapters
Green
Data activity
Top LED flashing
ACT/LNK Orange Identity. Use the "Identify Adapter" button in Intel® PROSet to control
flashing blinking. See Intel PROSet Help for more information
Off No link
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ACT
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Release 28.2.3 is the last release that includes drivers for these OSs and devices.
Release End of support for RSS on Microsoft Windows operating systems for the following devices:
28.1
l Intel® Ethernet Connection I217-LM
l Intel® Ethernet Connection I218-LM
l Intel® Ethernet Connection (2) I218-LM
l Intel® Ethernet Connection (3) I218-LM
l Intel® Ethernet Connection I218-LM
l Intel® Ethernet Connection I218-V
l Intel® Ethernet Connection (2) I218-V
l Intel® Ethernet Connection (3) I218-V
l Intel® Ethernet Connection I218-V
l Intel® Ethernet Connection I217-V
l Intel® Ethernet Network Adapter I226-T1
l Intel® Ethernet Network Adapter I226-T1
l Intel® Ethernet Network Adapter I225-T1
l Intel® Ethernet Network Adapter I225-T1
l Intel® Ethernet Controller (2) I225-IT
l Intel® Killer(TM) E3100X 2.5 Gigabit Ethernet Controller
l Intel® Ethernet Controller (2) I225-LM
l Intel® Ethernet Controller (2) I225-LMvP
l Intel® Ethernet Controller (2) I225-V
l Intel® Ethernet Controller (3) I225-IT
l Intel® Killer(TM) E3100X 2.5 Gigabit Ethernet Controller
l Intel® Ethernet Controller (3) I225-LM
l Intel® Ethernet Controller (3) I225-LMvP
l Intel® Ethernet Controller (3) I225-V
l Intel® Ethernet Controller I226-IT
l Intel® Killer(TM) E3100X 2.5 Gigabit Ethernet Controller (3)
l Intel® Ethernet Controller I226-LM
l Intel® Ethernet Controller I226-LMvP
l Intel® Ethernet Controller I226-V
l Intel® Ethernet Controller I225-LM
l Intel® Ethernet Controller I225-V
l Intel® Ethernet Connection (2) I219-LM
l Intel® Ethernet Connection (2) I219-V
l Intel® Ethernet Connection (3) I219-LM
l Intel® Ethernet Connection (4) I219-LM
l Intel® Ethernet Connection (4) I219-V
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Release Release 27.9 is the last release that supports the following:
27.9
l Microsoft Windows 8.1
l Microsoft Windows 10 Version 20H2 (build 19042)
l Microsoft Windows 10 Version 21H1 (build 19043)
l VMWare ESXi 6.5
l VMWare ESXi 6.7
l iw_ixl FreeBSD driver
Release Release 27.5 is the last release that includes the Microsoft e1q driver in your download package. Release 27.6
27.5 removed the e1q driver from the installation package. This affects the following devices:
l Intel® 82575EB Gigabit Network Connection
l Intel® 82575EB Gigabit Backplane Connection
l Intel® Gigabit VT Quad Port Server Adapter
l Intel® 82575EB Multi-Function Network Device
l Intel® 82574L Gigabit Network Connection
l Intel® 82583V Gigabit Network Connection
l Intel® Gigabit CT Desktop Adapter
l Intel® Gigabit CT2 Desktop Adapter
l Intel® 82576 Gigabit Dual Port Network Connection
l Intel® Gigabit ET Dual Port Server Adapter
l Intel® 82576NS Gigabit Ethernet Controller
l Intel® 82576NS Gigabit Network Connection
l Intel® 82576NS SerDes Gigabit Ethernet Controller
l Intel® Gigabit EF Dual Port Server Adapter
l Intel® 82576 Gigabit Dual Port Server Network Connection
l Intel® Gigabit ET Quad Port Server Adapter
l Intel® Gigabit ET2 Quad Port Server Adapter
l Intel® 82576 Gigabit Dual Port Network Connection
l Intel® Gigabit ET Quad Port Mezzanine Card
Release Release 27.0 is the last release that supports the Microsoft Windows v1q driver. This driver will no longer be
27.0 tested or updated. The driver may still be provided in your download package or on your install media for your
convenience.
Release Release 26.7 is the last release that supports Intel® Ethernet Network Adapter E810-XXV-2 for OCP 2.0.
26.7
Release Release 26.4 is the last release that supports the following:
26.4
l SUSE Linux Enterprise Server 11.
l Canonical Ubuntu 16.04
l The Microsoft Windows e1q driver and devices. These drivers will no longer be tested or updated. This
affects devices based on the following:
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Release Release 26.3 is the last release that supports the following:
26.3
l Microsoft Windows 10, Version 1803
l Microsoft Windows 10, Version 1903
l Red Hat* Enterprise Linux* (RHEL) 6.x
l The FreeBSD em driver. Maintenance for this driver will be continued by the community.
Release Release 25.2 is the last release that supports the following:
25.2
l DOS tools and diagnostics.
l The 32-bit Microsoft Windows 10 e1d driver. 64-bit Microsoft Windows 10 is still supported. This affects
devices based on the following controllers:
l Intel® Ethernet Connection I217-LM
l Intel® Ethernet Connection I217-V
l Intel® Ethernet Connection I218-LM
l Intel® Ethernet Connection I218-V
l Intel® Ethernet Connection I219-LM
l Intel® Ethernet Connection I219-V
l The Linux e1000e driver. Maintenance for this driver will be continued by the community.
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Release Release 24.4 removed the following from the installation package:
24.4
l Support for PRO/100 devices
l DOS drivers
l UEFI driver support for PCI/PCI-X devices
l Support for WinCE
l Microsoft* Windows* 10 RS3 (NDIS65) Universal Drivers. Please use the NDIS68 drivers.
l Support for FCoE
Release Starting with Release 23.5, the drivers for the following adapters and devices will no longer be tested or updated.
23.5 The drivers may still be provided in your download package or on your install media for your convenience.
l Intel® 82566MM Gigabit Network Connection
l Intel® PRO/1000 PB Dual Port Server Connection
l Intel® PRO/1000 EB Network Connection with I/O Acceleration
l Intel® PRO/1000 EB1 Network Connection with I/O Acceleration
l Intel® PRO/1000 EB Backplane Connection with I/O Acceleration
l Intel® 82567V-3 Gigabit Network Connection
l Intel® 82567V-4 Gigabit Network Connection
l Intel® 82567LM-4 Gigabit Network Connection
l Intel® 82567LF Gigabit Network Connection
l Intel® 82567V Gigabit Network Connection
l Intel® 82567LM-2 Gigabit Network Connection
l Intel® 82567LF-2 Gigabit Network Connection
l Intel® 82567V-2 Gigabit Network Connection
l Intel® 82567LM-3 Gigabit Network Connection
l Intel® 82567LF-3 Gigabit Network Connection
l Intel® 82577LM Gigabit Network Connection
l Intel® 82577LC Gigabit Network Connection
l Intel® 82578DM Gigabit Network Connection
l Intel® 82578DC Gigabit Network Connection
l Intel® 82567LM Gigabit Network Connection
l Intel® 82566DM Gigabit Network Connection
l Intel® 82566DC Gigabit Network Connection
l Intel® 82566MC Gigabit Network Connection
l Intel® PRO/1000 PT Dual Port Network Connection
l Intel® PRO/1000 PT Dual Port Server Adapter
l Intel® PRO/1000 PT Dual Port Server Connection
l Intel® PRO/1000 PF Dual Port Server Adapter
l Intel® PRO/1000 PT Network Connection
l Intel® PRO/1000 PT Server Adapter
l Intel® PRO/1000 PF Network Connection
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Do not copy, install, or use this software and any associated materials (collectively, the
"Software") provided under this license agreement ("Agreement") until you have carefully
read the following terms and conditions.
By copying, installing, or otherwise using the Software, you agree to be bound by the terms
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non-Intel component products, is not licensed hereunder.
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Except as expressly provided herein, no license or right is granted to you directly or by implication,
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Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated
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Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Follow this link to view a full list of discontinued Intel Adapters that fall outside the 5-year warranty period
and are no longer under Warranty: List of Discontinued Retail Intel® Ethernet Adapters
Intel Adapters that are still active and shipping will continue to adhere to the Limited Lifetime Warranty
policy.
NOTE: If you are a consumer under the Australian Consumer Law, this warranty does not apply to
you.
Visit Australian Limited Lifetime Hardware Warranty to view the limited warranty applicable to
Australian consumers.
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Intel, any request by Customer for warranty and support services for Products will be accepted only on the
terms and conditions herein, notwithstanding any terms or conditions contained in or referenced on any
pre-printed Customer purchase order or similar order documentation. Except to the extent set forth in
these Terms and Conditions of Service, the Authorized Reseller’s purchase agreement or terms and
conditions of sale, or in the absence of such documents, Intel’s Terms and Conditions of Sale located at
Terms of Use shall govern the warranty and support services for Products. Intel reserves the right to
change the terms of Intel’s Terms and Conditions of Sale and these Terms and Conditions of Service,
including without limitation, the right to discontinue offering warranty and support services for the
Product, at any time without notice and without incurring any liability. These Terms and Conditions of
Service do not apply to custom products purchased directly or indirectly from Intel.
13.3.3.1 Intel warranty is limited to 5 years from the date of Intel’s announce-
ment of end of life or discontinuance of the adapter products.
Intel warrants to the original owner that the adapter product delivered in this package will be free from
defects in material and workmanship. This warranty does not cover the adapter product if it is damaged in
the process of being installed or improperly used.
THE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY,
INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF NONINFRINGEMENT OF INTELLECTUAL PROPERTY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE ARISING OUT OF ANY PROPOSAL,
SPECIFICATION, OR SAMPLE.
This warranty does not cover replacement of adapter products damaged by abuse, accident, misuse,
neglect, alteration, repair, disaster, improper installation, or improper testing. If the adapter product is
found to be defective, Intel, at its option, will replace or repair the hardware product at no charge except as
set forth below, or refund your purchase price provided that you deliver the adapter product along with a
Return Material Authorization (RMA) number (see below), along with proof of purchase (if not registered),
either to the dealer from whom you purchased it or to Intel with an explanation of any deficiency. If you
ship the adapter product, you must assume the risk of damage or loss in transit. You must use the original
container (or the equivalent) and pay the shipping charge.
Intel may replace or repair the adapter product with either new or reconditioned parts, and any adapter
product, or part thereof replaced by Intel becomes Intel's property. Repaired or replaced adapter products
will be returned to you at the same revision level as received or higher, at Intel's option. Intel reserves the
right to replace discontinued adapter products with an equivalent current generation adapter product.
Intel wants you to be completely satisfied with the Intel adapter product that you have purchased. Any
time within ninety (90) days of purchase, you may return your Intel adapter to the original place of
purchase for a full refund of the purchase price from your dealer. Resellers and distributors, respectively,
accepting returns and refunding money back to their customers may return Intel adapters to their original
place of purchase. Intel guarantees that it will accept returns under this policy and refund the original
purchase price to customers purchasing directly from Intel.
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Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitations may not apply to you.
13.3.3.5 Software
Software provided with the adapter product is not covered under the hardware warranty described above.
See the applicable software license agreement which shipped with the adapter product for details on any
software warranty.
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