Ohaegbulam’s Tech Central

Report

Report Subject: Report of Business Operations

Name: Uchenna Ohaegbulam

Date: January 25th 2024

 Table of Contents
Executive Summary............................................................................................................................1
Introduction..........................................................................................................................................2
Services Offered.................................................................................................................................3
Customer Groups................................................................................................................................4
Customer Statistics.............................................................................................................................5
Finances...............................................................................................................................................6
Conclusion...........................................................................................................................................7
 Introduction

Here at Ohaegbulam's Tech Central, innovation is the heartbeat of our existence. From a
modest garage start up to our now grans headquarters; our journey epitomizes the human
spirit's capacity for innovation and collaboration. We're more than a company; we're a
community of dreamers, thinkers, and doers united by a shared vision of shaping the future of
technology in Antigua. At our core, we believe in the power of creativity to transform lives
and industries. Every idea, no matter how bold, finds a home here, nurtured by our
unwavering dedication to excellence. We are therefore pleased to present this report to the
Marketing Manager of the Telecommunications Division for you to get an inside look into
the inner-workings of our company!

Business Review 1
 Services Offered

The following are the services offered at Ohaegbulam Tech Central and a description:

1. 4G LTE: internet service provides lightning-fast connectivity, delivering seamless

browsing, streaming, and downloading experiences. Powered by innovative
technology, it ensures reliable and high-speed internet access, with download speeds
of up to 30 mbps and upload speeds of 15 mbps. The price is $175 XCD/month but
Home and NPO users get a discount.

2. WiMax: WiMax internet service provides robust wireless connectivity, offering high-
speed internet access over long distances. With its wide coverage range and
reliability, WiMAX enables users to stay connected in remote areas where traditional
wired infrastructure may not be available. It is suitable for business with branches
stretching across the island. with download speeds of up to 45 mbps and upload
speeds of 75 mbps. The price is $150 XCD/month. Home and NPO users get a
discount.

3. Fiber: With Fiber-optic technology, users experience seamless browsing, streaming,

and downloading, even during peak usage times. Say goodbye to buffering and slow
connections—our Fiber service provides the ultimate internet experience, perfect for
homes, businesses, and digital enthusiasts alike. with download speeds of up to 80
mbps and upload speeds of 30 mbps. The price is $200 XCD/month Home and NPO
users get a discount.

4. 5G: our 5G internet service represents the pinnacle of connectivity, offering

unparalleled speed, low latency, and reliability. Our fastest internet service provides
seamless streaming, and support for emerging technologies like VR. with download
speeds of up to 100 mbps and upload speeds of 80 mbps. The price is $250
XCD/month, although Home and NPO users get a discount.

Business Review 2
 Customer Groups

The following are the primary customer groups with which we supply our services:

Business: OTC has 5 Businesses using its services. Consisting of family companies and large
conglomerates, they tend to use the Fiber or 5G Plan and provide a total of $13,500 XCD
gross revenue annually to Ohaegbulam’s Tech Company.

Homes: Consists of approximately 6 families and individuals, they prefer the 4G LTE Plan,
and provide a total of $12,600 XCD gross revenue annually to Ohaegbulam’s Tech
Company.

Non-profit Organizations (NPOs): Only 6 total NPOs currently utilize Ohaegbulam’s Tech
Central as an ISP, as our organization only recently opened to them. They tend to opt for the
WiMAX package and bring in a total of $10,800 XCD annually to OTC.

Business Review 3
 Customer Statistics

Most Common Customer Group: HOMES; Ohaegbulam’s Tech Central was opened to
cater to the internet needs of Homes in Antigua and Barbuda as a result today we have almost
7 homes using our services.

Popular Service Types: The most popular service type offered at OTC is 4G, as it has 5
concurrent users. It is our service with the best value; it consists of only Home and NPO
users. WiMax and Fiber are also quite popular among users as they both have 4 concurrent
users.

Business Review 4
 Finances

Service Type Gross Revenue The following is our projected revenue this year,
per annum based on the current customer base:
WiMax $7,200 XCD
5G $9,000 XCD
4G LTE $10,500 XCD
Fiber $9,600 XCD
TOTAL $36,300 XCD

Collecting Outstanding Amounts: Initially this proved to be a major issue for us at the OTC
as many of our Home customers were unable to pay their outstanding fees for their internet
service. To combat this, we imposed strict deadlines which saw connection being cut on the
2nd of every month if fees were still outstanding. Additionally, the OTC now requires a
payment slip as a prerequisite before internet routers are installed.

Business Review 5
 Executive Summary

At Ohaegbulam's Tech Central, we're on a mission to transform telecommunications with

innovation and heart. In this summary, we highlight our operations, services, and customer
bases, tailored for you.

As someone shaping the Telecommunications Division's strategy, we invite you to explore

how our solutions can amplify your goals. At OTC, our commitment to customer-centric
innovation drives everything we do.

Customer Flat Rate vs. Monthly Charge

$300.00

$250.00

$200.00

$150.00

$100.00

$50.00

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Flat Rate Monthly Charge

Fig 1. Chart showing each individual customer currently using Ohaegbulam’s Tech
Central as an ISP; and the flat rate of the service they choose vs. the actual amount they
are charged monthly depending on whether or not they got a discount

Business Review 6
 Conclusion

In conclusion, we here at Ohaegbulam’s Tech Central look forward to further cooperation

with the Telecommunications division. We hold your esteemed division as a vital part of our
journey to achieving our goal of a technologically advanced Antigua and Barbuda.
Furthermore, we wish to thank, the Marketing Manager of the Telecommunications Division
for taking the time out to review this business report and look forward to your feedback.

Sincerely Yours,

Uchenna Ohaegbulam
CEO

Business Review 7