Auto Service Manager Resume Examples
Auto Service Manager Resume Examples
Auto Service Manager Resume Examples
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Works under the supervision of the Automotive Service Center Manager, who establishes priorities
and scope of assignments. Review of work is minimal and generally only in terms of overall
effectiveness and achievement of objectives. Maintain creative source file archives for all programs.
Selection, hiring, development, goal setting, performance mgmt., coaching, engagement and
retention of Core 4 team members. Domestic travel to OEM and SiriusXM office locations. Define
and execute Go-To-Market strategies for new products and services together with our Go-To-Market
and Customer Marketing teams.Identify and evaluate partnerships with other companies to help
enrich the valuable ecosystem around our products. Excellent written and verbal communication
skills with superb attention to detail. Provided schedule for all truckdrivers Inspect all trucks before
departure. Tailor your resume by picking relevant responsibilities from the examples below and then
add your accomplishments. Created and developed long lasting relationships while integrating
SiriusXM processes and procedures within each of 200 dealerships. Fast paced, multi-tasking, ability
to work under pressure. Strong cash handling skills, including the use of POS systems. Must be
fluent in both written and spoken English and French. Dispatch service order to technician in priority
order Communicate with technician regarding diagnosis of problems. Prepare estimates based on
service charges, labor and parts. Prepared daily reports of fuel, oil, and accessory sales. Be adaptable
and flexible in this fast paced environment. Have a friendly personality, and a a professional manner.
Advised customers on the care and service of their vehicles and the value of maintenance in
accordance with the manufacturer's specifications. Be personally responsible, self-motivated with
high integrity. Bachelor’s Degree AND 8 years of experience in sales or account management. Must
be able to rotate among job functions as needed. Meet and exceed projected sales goals set by
management. Skills: Customer Service, Developing Skills, Multitasking. Approves new charge
accounts and oversees collection of past due accounts. Maintain a positive, team-oriented attitude
with an Entrepreneurial Spirit. Our professional designs are tailored to beat the ATS and help you
land your dream job. Write a brief description of the problem on the repair order to help technicians
locate the problem. Act as a liaison between Finance, Advertising, Hub, etc. Prepare accurate and
detailed repair orders that describe customer concerns, known issues, and likely causes along with
services and repairs required. Prospects and develops new customer relationships, persuasively
communicates strategies for meeting customer needs.
Works with internal and external digital teams on implementation and tracking of Dealer websites
and email campaigns. Give every customer an accurate estimate at the same time the repair order is
initially written. Responsible for developing creative briefs and presenting program strategy and
plans during project kick-off calls with Marketing Director. Must be fluent in both written and
spoken English and French. There are no supervisory responsibilities associated with this job at
present. Deep understanding of the tech and mobile landscape. Skills: Documentation Skills,
Planning Skills, Supervising Skills. Coordinate Quality Assurance Testing (QAT) resources required
for development of portals and implementation of initiatives within agreed time lines. Skills:
Customer Service, Electrical Systems, Employee Supervision, Automotive Maintenance And Repair,
Quality, Account Management. Experience with Automotive adhesives, sealers, paints, etc. Provided
payroll for all drivers and mechanics on duty. Skills: Leadership SKills, Tracking SKills, Planning
Skills. Answer incoming calls on the department’s 800 repair line. Experience in heavy duty parts
and service or paints is also a plus. Determine, communicate and resolve any hurdles that will
influence the awarding of business to Sony. Please contact our Customer Success team at 877-316-
3872 for assistance. Oversaw the operations of the entire auto center staff, operations, inventory
controls, and sales quotas. Developing project implementation schedules and facilitating appropriates
sign-offs of timelines, project scope, plans and budgets. Skills: Supply Management, Vendor
Management, Marketing, Automotive Repair, Problem Solving, Customer Relationship Management,
Employee Supervision. Manage price and margin according to the business guidelines. Greets
customers as they enter the Center and ensure that their repair concerns are addressed immediately.
Controls all posted documents, including time records, vehicle deals, commissions, and additions
and changes to inventory. Stay up-to-date on benefits and features of product mix as well as
competition. Develop deep relationships with our OEM customer’s key purchasing and engineering
leads. Continuously increase knowledge of dealer services, fees, and vehicle repair needs. Scheduled
and managed 15-24 employees work-flow based on peaks hours. Skills: Hand Tools And Pnuematic
Tools, Pallet Jack, Computer, Problem Solving, Automotive Maintenance And Repair. Work with
sales team to define long term customer strategy to ensure strong growth rates and high customer
satisfaction with key account. Negotiates fees or services with clients with management approval.
Take customer and market trends, feedback and opportunities to create technology focus.
May drive customer vehicles to ascertain proper repair and to determine effective repairs. Ability to
independently set tasks and complete work with limited direction. Identify and quantify new
business and product opportunities, and work with Business Planning and Strategy teams to define
business models and strategic business cases for new investments. May supervise the automotive
shop in the absence of the Automotive Service Center Manager. Build and contribute to a high-
performance marketing culture. Remain continuously posted on the shops workload to determine the
kind of work the shop can quickly accommodate. Contained and controlled expenses, including
payroll, supplies, and repairs to increase profitability. Ability to compute rate, ratio, and percent, and
to read and interpret bar graphs. Experienced Automotive Office Manager Mile One Automotive.
Review service and repair requests to ensure proper application. Managing the business in
accordance with AutoNation and manufacturer requirements and processes. Write a brief description
of the problem on the repair order to help technicians locate the problem. Thorough knowledge of
MS-Office Suite (Word, Excel, PowerPoint, Access). Contacted customers regarding any changes in
the estimate or promised time, explained cost and time requirements in detail, received proper
authorization before any additional repairs were to be performed. Responsible for engaging
customers, scheduling appointments, building trust, understanding needs, communicating processes
and timelines, and selling parts and service that make the customer's car run at peak efficiency;
adheres to Company Customer Care standards to meet customer expectations. Core competencies
include strong sales skills, quality control, and employee motivation as well as excellent
communication and time management skills. Lead meetings centered on system and operational
requirements for product changes and new product development. See our sample Automotive
Service Advisor Cover Letter. Experience in heavy duty parts and service or paints is also a plus.
Proficient in Microsoft software applications (i.e., Word, Excel, Outlook, and PowerPoint) and social
media platforms. Answered multiple phone lines, scheduled appointments, sold appropriate services,
managed technician's time. This way, you can position yourself in the best way to get hired. Works
with internal and external digital teams on implementation and tracking of Dealer websites and email
campaigns. Must use good interpersonal skills in solving customers’ problems and build positive
relationships with them. Develop a common project management and communications methodology
and ensure its roll-out and use. Sold and installed accessories, such as batteries, windshield wiper
blades, fan belts, bulbs, or headlamps. Coordinate Quality Assurance Testing (QAT) resources
required for development of portals and implementation of initiatives within agreed time lines.
Performs related clerical duties, maintains filing and record systems, completes reports and answers
customer concerns. Whether you're an employer or a job seeker, our best-in-class solutions and
personalized customer care will save you time and effort in finding the right talent or the right career.
Communicate key information from the OEMs within SiriusXM to drive timely responses, overall
strategy, product decisions, and ultimately prioritization of initiatives.