HUSW2019 WorkshopManual
HUSW2019 WorkshopManual
HUSW2019 WorkshopManual
Husqvarna Automower ®
420/430X/430XH/440/450X/450XH/520/550/550H
Contents
7 Service
5 Autocheck service tool
7.1 Service schedule..................................................42
5.1 Installation and login............................................ 15
7.2 Screw fasteners................................................... 43
5.2 To connect the product........................................ 15
5.3 How to use Autocheck 3...................................... 15
5.4 Programming circuit boards................................. 16 8 Troubleshooting
8.1 Messages.............................................................45
8.2 Symptoms............................................................ 53
8.3 Loop signal...........................................................56
8.4 To find a break in the boundary loop....................58
8.5 Battery test........................................................... 58
2 1191 - 001 -
1 Introduction
1.1 Document description
The Workshop manual is intended for dealers and
service personnel, and is a supplement to the Operator’s
Manual. The following system is used in Workshop
manual to make it easier to use:
• Text written in italics is a text that is shown on the
display or in the menus in the Autocheck service
program.
• Text written in bold is one of the buttons on the
keypad of the product or a button on Autocheck
service program.
• Text written in UPPERCASE and italics refer to the
position of the main switch and the different
operating modes available in the product.
CAUTION: Used if there is a risk of damage to For more information about the battery, refer to
the product, other materials or the adjacent area Technical data in the Operator's manual.
if the instructions in the manual are not obeyed.
Tools
Charging station
GPS navigation**
*450X/450XH/550/550H Ultrasonic*
**430X/430XH/450X/450XH/520/550/550H
General Battery Loop Sensors Ultrasonic* Automower® Messages Search Automatic Installation Calibrate
Connect times passage shape
handling
*450X/450XH/550/550H
• Collision : When the collision sensors are activated • Ok : The communication status with the app.
the display shows YES. Note: The communication status must be Ok or
• Lifted : When the body is lifted up the lift sensor is there is no communication with the app.
activated and the product display shows Yes.
• Tilted : When the product is standing horizontally the • Error : Not connected, no GRPS link.
value should be max ±3. Inclination up and to the left • Search : Not connected, GPRS link ok.
is shown as negative values. • Blocked : The communication board is blocked.
• Normal position : Yes : the product is standing in a The serial number of the circuit board is not
normal position, No : the product is upside down. registered on Husqvarna server. Replace the
The Info - Sensors - Temperature menu has this communication board.
information: • SIMs : Data is not transmitted. Automower
connect is attempting to transmit data but the
• Product temperature : The temperature measured Husqvarna server is not receiving.
by a temperature sensor on the main circuit board.
Note: If the SIM card is a cash SIM card and
• LCD temperature : The temperature measured by a there is no money left, this can cause the SIMs
temperature sensor on the HMI circuit board.
code.
4.4.1.5 Tools - Info - Ultrasonic • PIN : SIM PIN is required.
The Tools - Info - Ultrasonic menu shows: • PUK : SIM PUK is required. To enter the PUK
• U.SONIC : The version of the ultrasonic program. code, insert the SIM card into a cell phone.
• Status : Shows if the sensors are active, ON or OFF. Note: You have to enter the PUK code when an
The ultrasonic sensors are only active when the incorrect PIN code is entered too many times.
product is operating. You can not enter the PUK code in the product.
• Error : Shows the error code if there is an error with
the sensors: • Locked : The SIM card is locked. The SIM card
• 1-4, 6 and 8: Communication failure between the is permanently locked and must be replaced.
ultrasonic circuit board and the main circuit
Note: The SIM card is locked when an incorrect
board.
PUK code is entered too many times.
• 5 : Electronic problem
• 7 : Continuous detection of obstacle due to • Error : Other fault.
obstacle stuck in the sensors for more than 15 • - : Automower® Connect is not active or no SIM
minutes or due to vibration. card is inserted.
• Data : Data transmission On/Off.
4.4.1.6 Tools - Info - Automower® Connect
• SMS : SMS function On/Off.
The Automower® Connect menu shows: • RSSI : The signal strength of GPRS reception,
• COM : the version of the program on the between 0-98. A higher the value means a better
communication board. reception. The value must be more than 10 for a
• SIM card : stable connection.
• Carrier : The name of the operator.
• OK : Connected.
• APN : The APN used for the operator
• PIN : SIM PIN is required.
• APN user : User name for APN
• PUK : SIM PUK is required. To enter the PUK
• APN pwd : Password for APN
code, insert the SIM card into a cell phone.
• GPS signal : The strength of the GPS reception. In
Note: You have to enter the PUK code when an order to set the center position of the Geofence, the
incorrect PIN code is entered too many times. GPS signal must be Strong.
You can not enter the PUK code in the product.
4.4.1.7 Tools - Info - Motors
The Tools - Info - Motors menu has these sections:
4.4.1.8 Tools - Info - GPS navigation 4.4.2.4 Tools - History, total - Battery capacity
The Tools - Info - GPS navigation shows: The History, total - Battery capacity menu has 4
sections: Test 1, 2, 3 and 4. Each of the 4 most recent
• Satellites : The number of satellites the GPS battery tests are saved in Battery capacity. For each of
receiver is currently in contact with. the tests the following is shown:
• Position : The products position in longitude and
• Date : The date of the test
latitude.
• Time : The time of the test
4.4.2 Tools - History, total • Chargings : The number of complete chargings at
the time of the test.
4.4.2.1 Tools - History, total - Key data • Capacity : Measured battery capacity (mAh) during
The Tools - History, total - Key data menu shows: the test.
• Total running : The total time in hours that the wheel 4.4.3 Tools - History, trip
motors have been running.
The History, trip - Key data has the same information as
Note: Total running also includes the time when the in History, total - Key data. However, in History, trip -
product is running without mowing. Reset trip values it is possible to reset all values, just
like for a trip meter in a car.
• Total mowing : The total time in hours that the blade
motor has been running. 4.4.4 Tools - Test
• Total search time : The total time in hours that the Note: The battery voltage should be at least 18 V when
product has been in search mode. This means the testing the wheel and blade motors
time from starting to search for the charging station,
until the product has docked. Depending on the
installation and work area, it is normal with 10-20% 4.4.4.1 Tools - Test - Motors
search time of the total running time.
Note: The STOP button needs to be enabled to enter
• Total charge time : The total time in hours when the this menu. Refer to To operate the product with the
product has been charging. hatch opened on page 9.
• Complete chargings : The total number of complete
chargings. A complete charging is defined as a
charging that proceeds for more than 20 minutes, The Tools - Test - Motors has 2 sections: Wheel motor
and is terminated when the charge current is less and Blade motor.
than 300 mA. • Wheel motor:
• Efficiency : How much of the total operating time that
the product has mowed the lawn. Efficiency is the 1. Lift the product so that the drive wheels are off
mowing time divided by the charging time + running the ground.
time. 2. Increase (Arrow up button) the power to 80%
• Run time/Fault : The average time the product has and block each drive wheel in different positions.
run for each fault message displayed. Run time/fault Check that the motor starts again when the
is the total running time divided by the number of blocking is released.
occurring faults.
1. Push the OK button to start the blade motor test. 1. Select the sensors left-right, left, right or OFF to see
the same information as in Tools - Info - Ultrasonics
2. Check the displayed values of Speed and
about the selected option. Refer to Tools - Info -
Current.The speed is normally 2500 rpm. The
Ultrasonic on page 11.
current is normally 350 mA +/- 100 mA.
2. Put an obstacle in front of the product and check
3. Push the Back button to exit the test.
that the distance is the same as the distance on the
• Cutting height motor: display.
1. Push the OK button to start the cutting height
motor test. The cutting disc will move up and 4.4.5 Tools - Special settings
down. Note: The Tools - Special settings contains settings that
2. Push the Back button to exit the test. are only available for service personnel.
4.4.4.2 Tools - Test - User interface
The Tools - Test - User interface menu shows: The Tools - Special settings menu shows:
5.3.4 Firmware 2. Connect the USB cable to the product and the
In the Firmware menu Autocheck updates the product computer.
firmware if necessary. 3. Start Autocheck.
CAUTION: Always let Autocheck complete a 4. Push the 0 button, and keep it pressed in until the
started programming process. An interrupted programming process is complete.
programming can block the main circuit board or
HMI circuit board. 5. Keep the 0 button pushed and set the Main switch to
0.
6. Keep the 0 button pushed and follow the firmware
5.3.5 Actions instructions in Autocheck.
The Actions menu shows:
7. When the programming process is complete,
• Reset: Contains reset functions, for example Reset release the 0 button.
charge cycles counter and Reset period time. Reset
charge cycles counter should be done when the 5.4.2 Programming a blocked main circuit board
product has a new battery. Reset period time should
1. Set the Main switch to 0.
be done before the product is returned to the
customer (if there is a need to create a new loop 2. Connect the USB cable to the product and the
signal between the product and the charging computer.
station).
• Unit replacement: Has the functionality to set the 3. Start Autocheck.
product serial number if the main circuit board is 4. Lift and hold the product by the front edge until the
exchanged. lift sensor is activated.
• Remote HMI: Contains additional functions like
Demo mode and Override loop detection. It is also 5. Keep the product lifted and set the Main switch to 1.
possible to get the Security code from the product. 6. Start programming in less than 10 seconds.
2
4
1
6
5 4
6.1.2 The center console
• The body system - 430XH/450XH
The center console is structured mechanically around
the modules that follow:
• The center console 420/430X/430XH/440/450X/
450XH:
1
3
2 2
1. Lower chassis
2. Front wheels
3. Rear wheels
1 3
2
1
2. Remove the 4 screws that hold the rear bumper to 3. Remove the center console. Refer to To remove and
the body. install the center console on page 22.
4. Disconnect all cables from the HMI circuit board.
5. Push the 2 clips to release the HMI circuit board.
Refer to To replace the HMI circuit board on page
29.
6. Peel off the keypad from the display cover.
6.8 To replace the front bumper 430XH/ 9. Remove the protective liner from the new keypad
and press the keypad into position.
450XH/550H
1. Remove the body. Refer to To remove and install CAUTION: There must not be any loose
the body on page 20. corners or air bubbles as this can cause dirt
and moisture to get in under the keypad.
2. Remove the 6 screws that hold the front bumper to
the body.
10. Install in opposite sequence.
6.11 To replace the buzzer 5. Install the new main switch together with the new
1. Remove the body. Refer to To remove and install gasket into the opening.
the body on page 20.
Note: Make sure that the main switch is installed
2. Remove the upper chassis. Refer to To remove and with the digit 1 is positioned to the left and 0 to the
install the upper chassis on page 20. right, seen from behind.
6.18.1 To replace the main circuit board CAUTION: If the board is to be checked in
order to evaluate the warranty, it must be
The operating information of the product is stored in the
main circuit board. The Autocheck service program
1 2
6.18.8 To replace the rear loop sensors and tilt 5. Install in opposite sequence.
sensor
The rear loop sensors and tilt sensor are integrated in 6.18.10 To replace the front collision circuit board
the main circuit board. The sensors cannot be replaced The magnet on the front edge underneath the body must
separately. The main circuit board must be replaced as be installed correctly for the correct operation of the
one unit. Refer to To replace the main circuit board on collision sensor. If this is not the condition, the magnet
page 28. holder which is a part of the charging plate installation
must be replaced. Refer to To replace the charging
6.18.9 To replace the lift sensor circuit board plates on page 33.
The magnet on the joysticks must be installed correctly 1. Remove the body. Refer to To remove and install
for the correct operation of the lift sensors. If this is not the body on page 20.
the condition, parts of the front joystick must be
replaced. Refer to To replace the front joysticks on page 2. Remove the upper chassis. Refer to To remove and
25. install the upper chassis on page 20.
1. Remove the body. Refer to To remove and install 3. Disconnect the cable from the front collision circuit
the body on page 20. board.
2. Remove the upper chassis. Refer to To remove and
install the upper chassis on page 20.
A
B
6. Install the new sensor circuit board. The battery is maintenance-free, but has a limited life
span. The battery is expected to last for 3000 - 4000
7. Install in opposite sequence. charging cycles. The normal charging current is 1.3 A.
6.18.11 To replace the rear collision circuit board 6.19.1 To replace the battery
The magnet on the right rear joystick must be installed Automower® 420/430X/430XH/520 have 1 battery.
correctly for the correct operation of the collision sensor. Automower® 440/450X/450XH/550/550H have 2
If this is not the condition, the front joystick must be batteries.
replaced. Refer to To replace the rear joysticks on page
26. 1. Remove the body. Refer to To remove and install
the body on page 20.
1. Remove the body. Refer to To remove and install
the body on page 20. 2. Remove the upper chassis. Refer to To remove and
install the upper chassis on page 20.
2. Remove the upper chassis. Refer to To remove and
install the upper chassis on page 20.
3. Disconnect the cable from the rear collision circuit
board.
4. Pull out and remove the wheel brush holder. 5. Carefully lift the charging cover forward and upward
from the charging tower.
5. Remove the used brush.
A B
6. Install the new brush into the holder. 7. Remove the 4 screws from underneath the
baseplate to remove the charging tower.
7. Install in opposite sequence.
1 2 3
CAUTION: Tighten by hand so as not to
damage the plastic.
*for 420/430X/440/450X/520/550
**for 430XH/450XH/550H
Note: Refer to the Operator's manual for more information about how to rectify errors.
Messages
Number Message Cause Action
BATTERY
11 Low battery The product cannot find the charging Break in the guide wire. Check the LED
station. on the charging station. Refer to Loop
signal on page 56.
Change the position of the guide wire.
Refer to Installation - Installation of the
guide wire in the Operator's manual.
Check the installation settings about
how to find the charging station.
The battery is spent. Perform a battery test. Refer to Auto
test on page 16.
12 Empty battery Refer to number 11 above Refer to number 11 above
30/66 Battery problem Battery not connected properly, or faul- Check that the battery is properly con-
ty nected. Refer to To replace the battery
on page 32.
Wrong type of battery Use only original batteries recommen-
ded by the manufacturer.
The main circuit board is faulty Refer to To replace the main circuit
board on page 28.
67 Battery problem 2 batteries are installed. Only 1 battery is used in these models:
420/430X/430XH/520.
58/59 Temporary battery Wrong type of battery (58 indicates bat- Use only original batteries recommen-
problem tery A and 59 indicates battery B). ded by the manufacturer .
60/61 Temporary battery Battery temperature sensor defective. Replace the battery. Refer to To re-
problem place the battery on page 32.
Wrong type of battery (60 indicates bat- Use only original batteries recommen-
tery A and 61 indicates battery B). ded by the manufacturer.
62/63 Temporary battery Battery temperature sensor gives a low Replace the battery. Refer to To re-
problem or a high temperature reading. place the battery on page 32.
68/79 Temporary battery Only 1 of 2 batteries is connected. Make sure that the 2 batteries are cor-
problem rectly connected. These models have 2
batteries: 440/450X/450XH/550/550H.
Refer to To replace the battery on page
32.
Incorrect combination of battery types. Use only original batteries recommen-
ded by the manufacturer.
Com - Error counter (6) Replace the main circuit board. Refer
to To replace the main circuit board on
Com - Main SW (8) page 28.
Continuous detection of obstacle due Check if the product is standing still in
to obstacle stuck on the sensors more front of an obstacle. Normal behavior,
than 15 minutes or due to vibration: move the product.
Detection counter (/)
Check if there are leaves or other ob-
jects stuck on the ultrasonic sensors.
Check if the body is installed correctly .
Replace the ultrasonic sensors. Refer
to To replace the ultrasonic sensors
450X/450XH/550/550H on page 30.
Replace the ultrasonic circuit board.
Refer to To replace the ultrasonic cir-
cuit board 450X/450XH/550/550H on
page 30.
Wrong PIN Wrong PIN code has been entered. Enter the correct PIN code. Contact the
Five attemts are permitted, then the local dealer if you forgot the PIN code.
keypad is blocked for 5 minutes.
Next start hh:mm The timer setting prevents the product Change the timer settings.
from operating.
The products clock is incorrect. Set the time.
8.2 Symptoms
The most commonly occurring symptoms are described below. All symptoms are grouped by the situation where they
occur most often.
1. Mowing 3. Following the guide wire
2. Searching 4. Docking
Note: Refer to the Operator's manual for more information about how to rectify errors.
The power supply is faulty. Check that the product is receiving the
charging power. Check that the value for
the current corresponds with the guide-
line value in The battery system on page
32.
114 15 13-26
www.husqvarna.com
2019-07-08