PRACTICE TEST ONE

You will find the Answer Sheet for Practice Test One on page 255. Detach it from the
book and use it to record your answers. Play the audio for Practice Test One when you
are ready to begin.

LISTENING TEST

In the Listening test, you will be asked to demonstrate how well you understand spoken English. The
entire Listening test will last approximately 45 minutes. There are four parts, and directions are given
for each part. You must mark your answers on the separate answer sheet. Do not write your answers
in the test book.

PART 1

, Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best describes
what you see in the picture. Then find the number of the question on your answer sheet and mark
your answer. The statements will not be printed in your test book and will be spoken only one time.

Example
Sample Answer

© © - ®

Statement (C), "They're standing near the table," is the best description of the picture, so you
should select answer (C) and mark it on your answer sheet.

PRACTICE TEST ONE 3

 1.

2.

4 PRACTICE TEST ONE

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4.

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PRACTICE TEST ONE 5

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6.

6 PRACTICE TEST ONE

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8.

PRACTICE TEST ONE 7

 9.

10.

8 PMCTICE TEST ONE

PART2
Directions: You will hear a question or statement and three responses spoken in English.
They will not be printed in your test book and will be spoken only one time. Select the best
response to the question or statement and mark the letter (A), (B). or (C) on your answer sheet.

Example
Sample Answer
CD • ©
You will hear: Where is the meeting room?
You will also hear: (A) To meet the new
director.
(B) It's the first room on the right.
(C) Yes, at two o'clock.

Your best response to the question "Where is the meeting room?" is choice (B), "It's the first
room on the right," so (B) is the correct answer. You should mark answer (B) on your answer
sheet.

11. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.

13. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.

14. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.

15. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.

16. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.

17. Mark your answer on your answer sheet. 32. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet. 33. Mark your answer on your answer sheet.

19. Mark your answer on your answer sheet. 34. Mark your answer on your answer sheet.

20. Mark your answer on your answer sheet. 35. Mark your answer on your answer sheet.

21. Mark your answer on your answer sheet. 36. Mark your answer on your answer sheet.

22. Mark your answer on your answer sheet. 37. Mark your answer on your answer sheet.

23. Mark your answer on your answer sheet. 38. Mark your answer on your answer sheet.

24. Mark your answer on your answer sheet. 39. Mark your answer on your answer sheet.

25. Mark your answer on your answer sheet. 40. Mark your answer on your answer sheet.

PRACTICE TEST ONE 9

 13-1-iihi·il=iiiiii·►

1 PMCTICE TEST ONE

0
 PART 3
Directions: You will hear some conversations between two people. You will be asked to answer
three questions about what the speakers say in each conversation. Select the best response to
each question and mark the letter (A), (B), (C), or (D) on your answer sheet. The conversations
will not be printed in your test book and will be spoken only one time.

41. What does the man want the woman to 47. How many dozen pens is the man
do? ordering?
(A) Type a letter. (A) Two.
(B) Buy him a sweater. (B) Four.
(C) Have lunch with him. (C) Six.
(D) Work this evening. (D) Twelve.
42. What is the woman doing now? 48. What colors does he want?
(A) Eating lunch. (A) Green and purple.
(B) Leaving for the golf course. (B) Green and red.
(C) Making copies. (C) Red, black, and blue.
(D) Sending e-mail. (D) Red, black, and purple.
43. Where is the man going? 49. How will he pay for the pens?
(A) To a restaurant. (A) He will pay by check.
(B) To his office. (B) He will pay with cash.
(C) To the post office. (C) The woman will send him a bill.
(D) To the photocopy store. (D) The woman will charge it to his
account.
44. When will the phones be installed?
(A) Monday before noon. 50. Where does this conversation take place?
(B) Monday afternoon. {A) At the dinner table.
(C) Wednesday before noon. (B) 1n a grocery store.
(D) Wednesday afternoon. (C) 1n a bookstore.
(D) At a bakery.
45. Why weren't the phones installed last
week? 51. What does the man want the woman to
do?
{A) The equipment was out of order.
(B) They couldn't get an appointment. (A) Cook a meal.
(C) The order was placed too late. (B) Stop coughing.
(D) They didn't bring the right kind of (C) Eat some more.
phone. (D) Sing a song.

46. How long have they been waiting for the 52. What does the woman want to do?
phones?
(A) Read a book.
(A) Under a week. (B) Bake a cake.
(B) One week. (C) Drink coffee.
(C) One month. (D) Pick up her mail.
(D) More than a month.

10 PRACTICE TEST ONE

53. Who is giving advice? 59. What is the woman looking for?
(A) A travel agent. (A) Her raincoat.
(B) A physician. (B) Her boots and umbrella.
(C) A teacher. (C) Her bus ticket.
(D) A golfer. (D) Her watch.
54. What is the woman's problem? 60. What is the weather like?
(A) She lost her job. (A) Hot.
(B) She works toomuch. (B) Cold.
(C) She never takes a walk. (C) Rainy.
(D) She can't decide on a place for a (D) Misty.
vacation.
61. When will the bus leave?
55. What will the woman do? (A) In 15 minutes.
(A) Go to the health club. (B) In 20 minutes.
(B) Learn to play golf. (C) In 29 minutes.
(C) Take a vacation. (D) In 50 minutes.
(D) Hire someone to help her.
62. Where does the man live?
56. What don't thespeakers like? (A) By the school.
(A) Spring. (B) By the police station.
(B) The heat. (C) On a mountain.
(C) The rain. (D) Near a pool.
(D) Standing.
63. How does the woman get to work?
57. How is the weather today?
(A) On foot.
(A) Sunny. (B) By train.
(B) Cool. (C) By car.
(C) Humid. (D) By bus.
(D) Icy.
64. What time will the woman meet the man
58. When does this conversation take place? tomorrow?
(A) May. (A) At 7:00.
(B) September. (B) At 7:30.
(C) November. (C) At 11:00.
(D) December. (D) At 11:30.

PRACTICE TEST ONE 11

65. Why didn't the woman read this 68. What time did the woman go to bed?
morning's paper? (A) At7:00.
(A) She didn't have money to buy one. (13) After 7:00.
(B) She didn't have time to buy one. (C) At 11:00.
(C) It wasn't delivered on time. (D) After 11:00.
(D) She read yesterday's instead. 69. How many hours of sleep does the
66. What does the man suggest that the woman usually
get? woman do? (A) Four.
(A) Buy a newspaper at the newsstand. (B) Five.
(B) Read the front page. (C) Eight.
(C) Borrow his newspaper. (D) Ten.
(D) Have the newspaper delivered. 70. Why did she get up early?
67. What does the man want to do? (A) To do some work.
(A) Read the woman a story. (B) To work out at the gym.
(B) Tell the woman about the news. (C) To finish reading a book.
(C) Buy a newspaper for her. (D) To get ready for a trip.
(D) Copy a page from the newspaper.

12 PRACTICE TEST ONE

PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question
and mark the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.

71. What is being sold?

77. What kind of news item is this?
(A) Office space.
(A) An analysis.
(B) Office supplies.
(B) A review.
(C) Down pillows.
(C) A correction.
(D) Sailboats.
(D) A waming.
72. How long does this sale last?
78. When might this announcement be heard?
(A) One day.
(A) Spring.
(B) Three days.
(B) Summer.
(C) One week.
(C) Fall.
(D) Eight days.
(D) Winter.
73. When does the sale end?
79. What causes power failure?
(A) Thursday.
(A) Excessive use.
(B) Friday.
(B) Lack of demand.
(C) Saturday.
(C) Increased supply.
(D) Sunday.
(D) Poor quality fans.
74. What was the weather yesterday?
80. Who is probably listening to this
(A) Rainy. announcement?
(B) Foggy.
(A) Ticket agents.
(C) Sunny.
(B) Telephone line technicians.
(D) Clear.
(C) Airline representatives.
75. When might it snow? (D) Potential travelers.
(A) This evening. 81. Why is there a delay?
(B) Tomorrow morning.
(A) All the agents are busy.
(C) Tomorrow evening.
CB) All flights are late.
(D) This weekend.
(C) The fares are going up.
76. What will the weekend temperature be? (D) Representatives are on strike.
(A) Below freezing. 82. When should travelers to other countries
(B) Right around freezing. get to the airport?
(C) Around 7 degrees.
(A) Two hours before their flight leaves.
(D) About 11 degrees.
(B) Three hours before their flight
leaves.
(C) Four hours before their flight
leaves.
(D) Five hours before their flight leaves.

15·1-iili·ii=iiiiiitp►
PRACTICE TEST ONE 13
83. What kind of people are attenrung the 89. What kind of work is advertised?
seminar? (A) Full-time.
(A) Teachers. (B) Part-time.
(B) Managers. (C) Overtime.
(C) Waiters. (D) Volunteer.
(D) Gardeners. 90. What qualifications are required?
84. Which of the following describes (A) Law degree.
Mr. Margalis? (B) Medical diploma.
(A) Inexperienced. (C) Advertising experience.
(B) Retired. (D) Office skills.
(C) Speechless. 91. What are job seekers required to do?
(D) Young.
(A) Take a test.
85. Where is the announcement being heard? (B) Be available immediately.
(A) ln a garden. (C) Fill out an application form.
(B) In a private office. (D) Understand employment law.
(C) In a runing hall.
(D) On a train. 92. What time is the report being presented?
(A) At 8:00.
86. What is needed to enter? (B) At 10:00.
(A) A special pass. (C) At 12:00.
(B) An authorized signature. (D) At 2:00.
(C) A secure vehicle. 93. What advice is given?
(D) A hunting license.
(A) Wear a hat.
87. Where can passes be obtained? (8) Go to bed early.
(A) Within the secure area. (C) Have a nice day.
(B) From authorized personnel. (D) Take your umbrella.
(C) At the Security Office. 94. What is the weather now?
(D) At the License Bureau.

88. Wha.t should visitors do when leaving (A) Rainy.

(B) Clear skies.
the area? (C) Dark clouds.
(A) Sign out. (D) Windy.
(B) Pay an exit fee.
(C) Give the pass back.
(D) Keep the pass for future visits.
95. What kind of place is Family Security 98. Where is this announcement made?
Systems?
(A) Ata school.
(A) A police station. (B) At an airport.
(B) A travel agency. (C) At a grocery store.
(C) An insurance company. (D) At a shopping mall.
(D) An alarm instaUation company. 99. What is today's special?
96. For urgent problems, what number (A) Chicken.
should be pressed? (B) Beef.
(A) One. (C) Spaghetti.
(B) Four. (D) Vegetables.
(C) Five. 100. What do kids get with their meal?
(D) Six.
97. How can you register an address change? (A) A toy.
(B) Free dessert.
(A) Press 4. (C) Extra vegetables.
(B) Visit the website. (D) A seat by the entrance.
(C) Speak to an agent.
(D) Send it in by mail.

This is the end of the Listening test. Turn to Part 5 in your test book.
READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible
within the time allowed.
You must mark your answers on the separate answer sheet. Do not write your answers in the test
book.
PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C), or (D) on your answer sheet.

101. Both companies the 105. Ms. Bolton is both a strong manager
are same business. a skilled negotiator.
(A) in (A) or
(B) with (B) with
(C) from (C) and
(D) through (D) though
102. there were so many options, 106. the stockbrokers said the
everyone was satisfied. market was healthy, they refused to
invest more money.
(A) If
(B) Why (A) Because
(C) Because (B) Although
(D) When (C) In addition
(D) So
103. If they more aware of the
trends, they could have avoided 107. The seminar will adjourn
bankruptcy. five o'clock.
(A) were (A) in
(B) are (B) on
(C) have been (C) at
(D) had been (D) the
104. Make checks to the 108. Marketing is important; '
company. we're hiring a new relations firm.
public
(A) paid (A) therefore
(B) payable (B) even though
(C) paying (C) nevertheless
(D) pay (D) but
109. The secretary had the messenger 116. It's time to take advantage of current
the
envelope as soon as rates.
possible.
(A) interesting
(A) delivering (B) interest
(B) to deliver (C) interested
(C) deliver (D) interests
(D) delivered
117. The manager has to the
110. The board meetings usually _ presentation until next week.
ontime.
(A) put off
(A) have started (B) put with
(B) start (C) put on
(C) are starting (D) put through
(D) have been starting
118. When the directors aprofit,
111. Everyone was disappointed to hear that they'll be satisfied.
the company's proposal was (A) will see
(B) are seeing
(A) turned up (C) see
(B) turned on (D) have been seeing
(C) turned away
119. Do anestimate
(D) turned down
before getting it in writing.
112. Even though the exchange rate was
high, we from them. (A) not ever accept
(B) never accept
(A) buy (C) accept never
(B) must have bought (D) not accept ever
(C) had to buy
120. Production went down _
(D) had better buy
morale was low.
113. Dr. Rossi hired the new
(A) even though
assistant, the office has become
(B) when
more organized.
(C) but
(A) When (D) to
(B) Before
121. The distributors wiJJ collaborate
(C) While
a British company.
(D) Since
114. Mr. Cutler will aspresident. (A) with
(B) in
(A) step out (C) from
(B) step down (D) of
(C) step from
122. lf banks the number o.f
(D) step through
credit cards, the economy would
115. Ms. Silva sent the memo it improve.
h abde e n approved.
(A) limiting
(A) so (B) limited

-
(B) but (C) had limited
(C) after (D) are limiting
(D) until
 123. One suggestion was to 130. The CEOs will meet
gasoline taxes. Chicago next month.
(A) raise (A) at
(B) have raised
(B) in
(C) be raising
(C) to
(D) raising (D) from
124. The host will want the total amount 131. The award was contested by one of the
before paying the bill.
(A) checked
(A) competitors
(B) be checked
(B) competition
(C) checking
(C) competing
(D) check
(D) competitive
125. The new sales manager cooperates with 132. The wacosnsidered final.
her colleagues; ,shiesa
valued member. (A) decisive
(B) decided
(A) although
(C) decision
(B) however
(D) deciding
(C) for example
(D) therefore 133. Mr. Wong once lived _
New Orleans.
126. ouofrfice, Mr. James
voted against the proposal. (A) in
(B) at
(A) Representation
(C) from
(B) Representative
(D) on
(C) Representing
(D) Representative of 134. The report focused on the
of the study.
127. Paychecks
(A) foundlings
(A) are twice distributed a month
(B) finds
(B) twice a month are distributed
(C) findings
(C) are distributed twi.ce a month
(D) found
(D) a month are distributed twice
135. The staff thoeffice had
128. There has been a decLine in local
been burglarized.
national advertising.
(A) suspicion
(A) therefore
(B) suspense
(B) so
(C) suspicious
(C) but
(D) suspected
(D) and
136. altlhreferences to
129. Mrs. Lee was calling her
verify the information. \
husband's office, he was calling hers.
(A) Lookby
(A) While
(B) Look out
(B) Because
(C) Look up
(C) So
(D) Look to
(D) Then
137. Mary is anexcellent
139. After re-evaluating the proposal, the
writer.
agency thecontract to
(A) considerate us.
(B) considered
(A) awarding
(C) considerable
(B) had awarded
(D) considers
(C) awarded
138. They the launch of their (D) awards
new company only a year ago.
140. My supervisor had me the
(A) announce morning taking inventory.
(B) are announcing
(A) spend
(C) have announced
(B) to spend
(D) announced
(C) spent
(D) spending
 PART6

Directions: Read the texts that follow. A word or phrase is missing in some of the sentences.
Four answer choices are given below each of the sentences. Select the best answer to complete
the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

20 PRACTICE TEST ONE

 Questions 141-143 refer to the following letter.

Chandi Akella
Rapid Technology, Inc.
450 Cherry Circle
Detroit, Ml 40355

Dear Ms. Akella:

I was interested to read about your company in the online issue of
"Technology Today." Perhaps your company's technology can help us.

I own a candy company in Tennessee. We a variety of kinds

141. (A) consume
(B) manufacture
(C) purchase
(D) desire
of candy which are sold all over the USA and in other countries as well. As
part of their work, my employees use heavy equipment and move large
boxes every day. Sometimes they fall or hurt their backs. As a result, they
days of work. Everyone suffers from this situation.
142. (A) avoid
(B) gain
(C) miss
(D) save
These accidents cost my company a lot of money, and my employees suffer
from health problems.

Rapid Technology's "cobots" may help. I understand that a "cobot" is like

a robot. However, it is a robot that collaborates-or works with-people.
So, you call it a "cobot." Is that correct? I understand that people are
when they work with cobots. However, the article I read only
143. (A) safer
(B) more safely
(C) safety
(D) more safety
discussed cobots at car companies. Could they also be used at a candy
company?

We are very interested in cobots, but we are not sure if they would work
here. What do you think? Please reply via mail. Thank you.

Best wishes,
(
rA-
Priscilla Parton
President, Prissy's Candies

iHMii·ii=iiiiifli►
PRACTICE TEST ONE 21
Questions 144-146 refer to the following e-mail.

To: TEP Group All

From: Karin O'Flaherty
Subject: Office procedures

Dear Teachers,
Our new chool year is starting. I would like to remind everyone about the
rules for using our office during this exciting and busy time. Please review
these procedures carefully.
Door Code: You need a code to unlock the office door. New teachers,
your code will arrive this week.
Telephone: Everyone shares the same telephone number. If you answer a
call for another teacher, please take a message and leave in the
teacher's mailbox. 144. (A)
them
her
his
it
Computers: Please share the computers. Remember to sign _
145. (A) in
up
out
to
after using the computer. For help with the computer, please call Mario at
extension 42.1.
Copying: Copying can be very ,so please make only a few copies.
146. (A) costly
useful
necessary
complicated
Eating: Please eat in the lunchroom. After eating, throw all trash in the
bin. Keep this room clean at all times.
We have some new teachers this semester. They are not yet familjar with our
office procedure . Please help these new teachers, and welcome them to our
program. Thank you.

Best Wishes,
Karin

Karia O'Flaherty
Program Coordinator
Questions 147-149 refer to the following letter.

RDACOMPANY
5943 Alton Lane
Irvine, CA 91628
Office Services, Incorporated
Ms. Misato Sakai
1300 Lincoln Lane

San Francisco, CA

94043 Dear Ms.Sakai:

My boss recommended your company as the fastest at shipping office supplies.
I work at RDA Company, and we urgently need some supplies. I hope that
you can ship these items---
(A) quickly
quicker
quickest
quickness

We need two large desks, model 156A, one dark brown and the other black.
We also need two chairs for the new desks. We would like the colors to
t hdee s k s , so please send one dark brown and one black chair.
(A) contrast with
differ from
match
cover

We need one new computer, model ABC439, with a medium-sized, flat-screen

monitor. Please twsopeakers.
149. (A) include
included
to include (DJ
will include

We also need ten boxes of white, letter-sized paper.

Please send everything immediately. Our new employees need these suppEes as
soon as possible. Thank you for your assistance.

Regards,

Naser Abdelwali
Human Resources Director

ii+iiii•ii=iiii#O,►
 The Little Tea Room
13)umberg77
Adlkofen, Germany

Dr. Johannes Spieker

Hinterkirchstrasse 15
Frieburg, Germany

Dear Dr. Spieker: January 7, 20_

I wanted to write and personally thank you for your kind effort in helping
to tend to one of our atourerstaurant in her time of need.
Briana
150. (A) doctors
(13) nurses
customers
employees

Hilton, the woman you helped resuscitate on Monday, gave me your name and
address when I spoke to her on the phone today. You be glad to
(A) had better
could
will
are
know that she is recovering in the hospital and is almost ready to be released.

As it turns out, you assumed correctly that the woman was suffering from a
severe and sudden allergic reaction to nuts. She had neglected to inform the
waitress that she couldn't eat any food containing nuts. Your skill and presence
of mind saved her from suffering a terrible tragedy.

Please bring your family in for a complimentary meal at your earliest

convenience so I may thank you in person.
(A) that
thus
there
this

Sincerely,

Henrik Andresen, Manager

Questions 150-152 refer to the following letter.

PART 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper
articles, letters, and advertisements. Each text is followed by several questions. Select the best
answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

13'1-ifii·iliiiiilOI►
PRACTICE TEST ONE 25
 Questions 153-154 refer to the following job announcement.

SALES

California-based company seeking to expand its sales overseas is looking for

sales professionals to cover territory in the Pacific Rim region. Successful
candidates will have a minimum of two years experience in sales,preferably in
the clothing industry, as well as a good professional appearance, excellent
communication skills, and a college degree. Conversational knowledge of
Japanese or Mandarin Chinese and experience traveling or working in Asia are
desirable. Job is based in San Francisco but requires one to two weeks a
month of travel. We offer an excellent salary and benefits package including
health and life insurance, relocation allowance, and professional development
opportunities. Send resume and two letters of reference to: J.M. Schmidt, 150
State Street, San Francisco,CA 94181. Closing date: June 15.

153. Who would most likely apply for th.is

154. Which of the foliowing .is
job?
NOT mentioned as a
(A) An engineer requirement?
(B) A real estate agent
(A) Good appearance
(C) A professor
(B) Previous experience
(D) A clerk in a clothing store
(C) A master's degree
(D) Good speaking and writing skills

PRACTICE TEST ONE 27

 Questions 155-157 refer to the following article.

T hese days, everybody buys computer software.

Consumers purchase all kinds of software, from
games for the kids to highly sophisticated professional
programs and everything in between. Computer
software has become part of everybody's daily life, and
this is just one more thing adding to an ever-growing
problem. The excessive packaging on computer
software is joining catchy wrappers, durable plastic and
cardboard boxes, plastic jugs, and other types of
packaging in the trash. Everything we buy is packaged
in one way or another. When we get our purchases
home, we unwrap them and throw the packaging in the
trash. It then ends up in the nation's garbage dumps.
Communities all around the country are struggling with
the problem of where to put all this waste. Much of this
excessive packaging serves only to make the products
more attractive to consumers. It catches the eye but
I does not really protect the goods from damage.
i Environmentalists are asking consumers to say "No!" to
i wasteful packaging practices. Please purchase only
1 those products that come with a minimum of packaging
' I or that are packaged in 100% recycled materials.
[
155. What is this article about?
157. What happens to most packaging?
(A) Recycling
(A) It's recycled.
(B) Computer software
(B) It's discarded.
(C) The use of garbage dumps
(C) It's stored on shelves.
(D) A problem with packaging
(D) It's redesigned.
156. According to the passage, why are
products packaged?
(A) For protection
(B) For attractiveness
(C) For ease of consumption
(D) For environmental safety
 Questions 158-160 refer to the following table.

METRO BUS RIDERS

Average Monthly Riders (inthousands)
Commuters ■
500 Students

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
Dec
These figures apply tobustrips withinlhe city limits only. City-to-suburb and suburb-to-suburb trips were not included
in the study.

158. What docs this table compare?

160. In which month were the
(A) Daily schedules buses used least?
(B) Means of transportation
(A) February
(C) Monthly ridership
(B) May
(D) Riders with drivers
(C) August
159. Which month had the highest number (D) December
of commuters?
(A) June
(B) July
(C) September
(D) October
 Questions 161-164 refer to the following report.

The Postal System has announced that postal rates are going up yet again.
On the first of the year, the price of a first-class stamp will rise by 8 cents.
Express mail and priority mail rates will increase by 20 percent. The rates
for third-class mail will also go up. while the special book rate will be
entirely eliminated. Special services such as Delivery Confirmation,
Return Receipt, and Overnight Delivery will also cost more, and it has
even been announced that rental rates on post office mail boxes will
increase.

Everybody everywhere will be paying more for postal services next year,
but one sector will be particularly bard hit. Direct-marketing companies
rely on the posta] system to carry out their business. These companies
include catalog houses as well as sellers of mailing lists. Postal services
account for a significant percentage of their costs.

Direct-marketing companies say the proposed increases in postal rates

will hurt their industry and will likely even drive some into bankruptcy.
"Our business is carried out almost entirely through the mail," says
Esther Bergen, president of Mega Marketers, lnc., one of the largest
direct-marketing companies in the country. "Of course these increases
will hurt us. They will have a huge effecr on the way we do business."
Direct-marketing companies rely mostly on third-class mail, which is
expected to have rate increases as high as 30 percent. Will this mean less
junk mail arriving at your doorstep? "Possibly." says Bergen. "But the
more likely outcome is that the smaller companies, which will have more
difficulty absorbing the costs of the rate increases, will go under, while
the larger companies will stay in business and take over the markets now
covered by the smaller companies. There will probably be some increases
in prices of mail-order products, bul not enough to drive the average
consumer away."

161. The word "drive" in paragraph 3, line 2, 163. Accordillg to the passage, what rate do
is closest in meaning to most direct-marketing companies use?
(A) force (A) Book rate
(B) operate (B) First class
(C) transport (C) Third class
(D) remove (D) Proposed rate
162. According to the passage, who will be 164. What are the catalog houses in this
most affected by this change? report?
(A) Direct-marketing companies (A) Preferred postal clients
(B) Greeting card ma11ufacturers (B) Direct-marketing companies
(C) Postal employees (C) Financially stable companies
(D) Stamp collectors (D) First-class mail users
 Questions 165-168 refer to the following information.

1. The One-Call System

In most states, natural gas industry-supported laws requirecontractors andprivate landowners to call the
local One-Call number before beginning any kind of digging. With forty-eight hours' notice, apipeline
operator willlocatethepipeline andmark it clearly. Any damage at all to apipe-even theslightest scratch
could lead to aleak later on. Whether One-Call has become the law in your state or not, you can help
keep pipelines safe by calling the number on the right-of-way markers before you dig.
2. Leak Detection
Most pipelines are operated twenty-four hours aday from acontrol station, using telephone, satellite, or
microwave communications systems. Computers are widely used to monitor conditions along the line
every ten tosixty seconds, sounding an alarm if they detect any abnormality orsudden change in pressure.
In the event of an alarm, valves canbeclosedandnearby pipeline crews dispatched within minutes.
3. Emergency Response Preparedness
Although leaks occur infrequently and rarely result in a fire, readiness for any emergency isacrucial
responsibility for pipeline companies. Federal and state laws supported by the natural gas industry require
pipeline companies andlocal police and fire departments to maintain acoordinated plan of response and to
practice for anemergency by staging drills. These drills andpersonnel training programs emphasize the
need for immediate action and for cooperation between the various rescue agencies and the pipeline
company.
4. Public Awareness
TheOne-Call system, state-of-the-art leak detection equipment, and emergency response procedures have
all been put in place with one thing in mind-the safety of you, the public. Please visit the website of the
Natural Gas Association to findout more about our safety procedures, tips for using natural gas safely in your
home, andinformation on what todo if you see someone tampering withpipeline right-of-way markers.

165. What is the main focus of this passage?

167. What do rescue agencies and
(A) Safety pipeline companies coordinate?
(B) Personnel training
(A) Leaks
(C) Computer monitoring
(B) Drilling
(D) Industry-supported laws
(C) Emergency readiness
166. What is One-Call? (D) Microwave communications
(A) A telecommunications firm 168. The word "dispatched" in paragraph
(B) An excavating company 2, line 4, is closest in meaning to
(C) A contractor (A) fired
(D) A pipeline detection safety service (B) fixed
(C) sent
(D) hired

I§1-iill-ii=iiiiii·►
 Questions 169-171 refer to the following manual.

TROUBLESHOOTING
If your TV does not work, check the following points:
PICTURE SOUND POSSIBLE CAUSES WHAT TO DO
No picture Noise Not properly tuned Adjust tuning
Picture visible No sound • Volume control dial • Tum up volume
turned too low
• Earphones inserted • Disconnect
earphones
Picture all white Sound heard Brightness control not Adjust brightness
set correctly control
Picture dark or Sound heard Brightness control not Adjust brightness
blurred set correctly control

169. What is this chart used for?

171. When should the tuning be adjusted?
(A) To determine a problem with a TV
(A) When there is no picture and
(B) To pick a TV program
no sound
(C) To compare prices
(B) When there is a picture but
(D) To wrap packages
no sound
170. What does the manual advise if the (C) When the picture is white
picture is all white? (D) When there is noise but no picture
(A) Tum down the volume
(B) Adjust the brightness control
(C) Adjust the tuning
(D) Disconnect the earphones
 Questions 172-174 refer to the following letter.

April 23, 20_

China Books, Inc.
23405 San Antonio Ave.
San Fernando, CA

94509 To whom it may

concern:

I have just received a "Payment Due" notice from your office. This is
the second time I have received such a notice. I don't understand why
I have received these notices since I paid for my purchase at the time I
placed my order. I enclosed a check in the envelope with the order
form. The first time I received a notice, I sent you a photocopy of the
canceled check as proof of payment. I am now enclosing, for the second
time, a photocopy of both sides of canceled check #535 in the amount of
$35.95, which I sent to cover payment for the book In a Modem World,
plus shipping and handling costs. Please note that the date on the
check is October 13. The information on the back shows that it was
endorsed and deposited into your company's bank account on October
23.

Please call me at (415) 555-4856 to acknowledge receipt of this letter. I

wish to avoid any further harassment about this payment. Your
company is a wonderful source for hard-to-find books about Asia,
and I would like to continue doing business with you. As a professor
of Asian Studies, I am a frequent buyer of books dealing with all
aspects of Asian culture and history and often recommend your
store to my students. However, if we cannot resolve this matter
quickly, I will have to take my business elsewhere. I sincerely hope
that will not be necessary.

Sincerely,

Ovut

172. Who owes money?

174. According to the letter, which of
(A) Noone the following is NOT true?
(B) Ms. Tomkins
(A) Ms. Tomkins has paid twice.
(C) China Books
(B) This is Ms. Tomkins' second letter.
(D) The author
(C) Ms. Tomkins has received
173. When was the check written? two notices.
(A) April 23 (D) The company received the
(B) May30 payment.
(C) October 13
(D) October 23

Gii&iii-ii=iiiilt,►
 Questions 175-176 refer to the following report.

W hen personal computers first began showing

upoffices around the world, people believed
in
that this business tool would lead to something
called the office." This was hailed as a great advance
"paperless
in business practices.
The "paperless office" theory went something like this:
people would store their information on disks and
computers instead of using file folders and paper. As
a result, paper use would decrease. This was
supposed to help preserve natural resources as well
as reduce the world's solid-waste disposal problem.

In some ways this theory has played out in practice. In

offices everywhere around the world, files and records
are increasingly being stored electronically rather than
on paper. But the prediction has not proven to be
entirely true. Documents are often printed out in part
or in their entirety in order to be reviewed or shared
with others. Often multiple versions of a document go
through the printout stage, thus actually increasing the
use of paper for each document rather than reducing
it. In addition, computers have made it easier to
generate notices and flyers, of which people readily
make multiple copies to distribute to as wide an
audience as possible. In some ways, computers have
made it easier than ever before to use large quantities
of paper.

So, while computers have reduced paper use in some

areas, they have increased it in others. The issue of
felling forests in order to manufacture paper and the
question of how to dispose of so much solid waste still
remain problematic.

175. What is the report about?

176. What would the "paperless office"
(A) Selling computers have done?
(B) Desktop publishing
(A) Preserved resources
(C) The "paperless office"
(B) Confused secretaries
(D) World problems
(C) Cut costs
(D) Improved communication
 Questions 177-180 refer to the following job announcement.

Public Health
Pakistan
Position Available: Division of Public Health and Clinical Nutrition.
The University of Karachi at Karachi General Hospital (KGH) is recruiting for an
assistant clinical professor of medicine for the Division of Public Health and
Clinical Nutrition. The candidate will participate in all teaching, clinical, and basic
research activities of the division and serve as chief of the public health clinic at
KGH. The individual will be expected to develop independently funded clinical
research programs dealing with basic public health issues and/or clinical nutrition.
Board certification required. Competitive salary in U.S. dollars, airfare, and full
board/lodging included. Professional growth and cultural opportunities abound
Send curriculum vitae, summary of clinical research interests, and three letters of
reference to Faroque Khan, MD, 572 St. Kilda Road, Sydney 2000, Australia

177. ln line 2, the word "recruiting"

179. Which of the following is a requirement
is closest in meaning to
for employment?
(A) hiring (A) Pakistani medical license
(B) training
(B) Medical board certification
(C) helping
(C) Clinical nutrition training
(D) funding
experience
178, Which of the following is part of the job (D) Abstracts of published articles
description?
180. Which of the following is NOT
(A) Giving blood tests necessary to apply?
(B) Supervising research
(A) Curriculum vitae
(C) Repairing equipment
(B) References
(D) Diagnosing patients
(C) Clinical research summary
(D) Abstracts of published articles

e-,.N■ =iiii¥1II►
 Questions 181-185 refer to the following purchase order and letter.

PURCHASE ORDER
Ship Prepaid-Add all delivery charges on invoice

Fish Market Restaurant

905 North High Street
Baltimore, MD 21002

Tel: (401) 555-5154

Fax: (401) 555-5177

Vendor:
Super Seafood Suppliers Ship To:Joey Farina
39908 Cold Spring Circle Restaurant Manager
Baltimore, MD 21117 Address above
Tel: (401) 555-0087
Fax: (401) 555-0097

Reference: Purchase Order 9855 Invoice To: Catherine Cox

Date: April 9, 20_

Accounting Department
Address above

Delivery
Item Date:Number
April 16, 20_Quantity Unit Cost Total Cost
Tuna S8704T 200 pounds $4.00 $ 800.00
Lobster 543991 150 pounds 8.00 1200.00
Shrimp S3280S 350 pounds 6.00 2100.00
Salmon S2956A 300 pounds 8.00 2400.00
Subtotal 6500.00
Shipping/Handling 5% 325.00
TOTAL $6825.00

Prepared by: Tqey f(M"[Hu;v

Date: AprJ.,8, 2Q_

CC: Accounting Department; Purchasing Department; Receiving

Department

36 PRACTICE TEST ONE

 April 11, 20_
Mr. Joey Farina
Restaurant Manager
Fish Market Restaurant
905 North High Street
Baltimore, MD 21002

Dear Mr. Farina:

I received your purchase order yesterday, and I need to go over a few items with you. Please
call me as soon as you receive this letter. April 16 is coming soon and r have not been able to
reach you to discuss the order. Have you received my voicemail messages? We normally need
ten days between receiving a purchase order and filling it. You must pay an express service
charge of $100 in order to have the order filled by April 16.

I've checked with our suppliers, and we can provide 300 pounds of shrimp and 250 pounds of
salmon at the present time. We will provide the remainder as soon after April 16 as possible,
if that suits you.
Finally, a correction needs to be made to the shipping/handling fee on the purchase order.
Our usual charge for this is twice as much as you assumed. I'm enclosing a revised bill for
you. With the express service charge, the change in quantity of shrimp and salmon, and the
recalculated shipping/handling fee, your new total comes out to $6,480.

Please call or e-mail me today so that we can discuss your order. Thank you for working with
Super Seafood Suppliers.

Sincerely yours,

J
Sandra James
Sales Manager

181. Where does Joey Farina work?

184. What did Joey Farina forget to include
(A) At a fish market in his purchase order?
(B) At a seafood restaurant
(A) A shipping address
(C) At a fish canning factory
(B) An order for shrimp and salmon
(D) At a seafood supply house
(C) An express service charge
182. When does Joey Farina want his order (D) A shipping and handling fee
delivered?
185. What is the usual shipping and
(A) April8 handling fee charged by Super Seafood
(B) April 9 Suppliers?
(C) April 11
(A) 2%
(D) April 16
(B) 2.5%
183. How long did it take Joey Farina's letter (C) 5%
to reach Sandra James? (D) 10%
(A) 1 day (C) 3 days
(B) 2 days (D) 4 days

PRACTICE TEST ONE 37

Questions 186-190 refer to the following fax and memo.

FAX COVER SHEET

TECH

INTERNATIONAL
Betlemske namesti 11
198 16 Prague
CZECH REPUBLIC
Tel: (204) 12 44
Fax: (204) 12 45

To: All Board

Members From: Jarek Cichy
Marketing Department
Date: November 30, 20_
Pages: This+ 5
Ref: Annual Award

Message:

Please review the attached nomination form for our department's nominee for
this year's award. Anezka Novotna is my best staff member and is truly
deserving of this honor. 1 am going to Switzerland next week on business and
won't return until December 13. 1 will be checking my e-mail regularly while I'm
gone, so please e-mail me if you have any questions about this nominee.

Memo

To: All department staff

From: Jarek Cichy
Re: Annual party-please attend!

As usual, the Board Members are inviting everyone to their annua I Appreciation
Party held to show their appreciation of the hard work you have all done during
the year. This year, as in past years, the Board Members will give out the Employee
of the Year award during the party.

I would like to especially encourage each of you to attend the party since this year's
Employee of the Year award will be given to the nominee from our department. In
addition to the honor and award she will receive from the Board, we're collecting
money to buy her a group gift. lf everyone contributes just $10, we can buy her the
portable DVD player that she wants. See my assistant, Basia, by Thursday at 4:00 to
contribute to the gift. I hope to see you all on December 14 at 5:00 P.M.
186. Why did Jarek Cichy send the fax? 189. Who will receive an award?
(A) To invite employees to a party
(A) Basia
(B) To recommend someone for (B) Jarek Cichy
an award (C) Anezka ovotna
(C) To inform board members of (D) A board member
his trip
(D) To ask for money for a gift 190. Where does Basia work?

187. When will Jarek Cichy return to the (A) In Switzerland

office? (B) On the Board of Directors
(C) In the Marketing Department
(A) The day before the party (D) In the Accounting Department
(B) The day of the party
(C) Next week
(D) ovember30
188. What is the purpose of the party?
(A) To honor all company staff
(B) To give an award
(C) To give out presents
(D) To celebrate the holidays

IB+iihi·li=iiii!ii•-
Questions 191-195 refer to the following advertisement and form.

.-------------
!
Join our company!

I BANGALORE TECHNOLOGY CENTRE (BTC)

i Now hiring!

! One of the world's top 5 electronics companies

Located in Bangalore, India

!i Exc;:ellent benefits!
i
Educational assistance, health coverage, free gym membership, paid
i
!i vacation!
BTC is a great place to work, but don't just take our word for it. Look at
! the testimony from some of our employees:
i
''I've worked here for 3 years and it's wonderful. I will work here
forever!"
-Manov, Engineering Department

"BTC Is the perfect employer. You should apply today.·

-Rupal, Marketing Team

"Everyone on the BTC staff is a real team worker, and your supervisors
i really care about you. It's like one big family."
i -Mohan, Accounting Department
i
!
i Tel: (80) 91 22932001
!
i Fax: (80) 91 22932011
i! E-mail: [email protected]
http: www.btc.com
ii
To learn more, go to our website and fill out the "Request for
i Information" form.
i
i[
 Request for Information

Learn more about the company called the ''Best Technology Company" by the
Organization of Computer Engineers.

0 YES! Send me information about the excellent opportunities at BTC, including

the great benefits for employees.

0 YES! I would like to have a BTC employee contact

me. Name: Bert Roberts

Job: Electrical Engineer
Address-:G u=l f H=a=r=b=o=u=r D=r i v=e _
Auckland. New Zealand

Interested in working in: Engineering Department

Tell us something about yourself.

Highest level of education: Master's degree in electrical engineering
Work Experience: 5 years as an electricaI engineer at Servitrix Ltd.,
Auckland 2 years as an engineering assistant at R&T
Company. Auckland

When you have completed the form, click here.

191. What kind of business is BTC?

194. How many years of work experience
(A) A marketing firm does Bert Roberts have?
(B) An accounting firm
(A) Two
(C) A computer retail store
(B) Three
(D) An electronics company (C) Five
192. Which of the following benefits is (D) Seven
NOT offered by BTC?
195.If Bert Roberts accepts a job with BTC,
(A) Help paying for school what will he probably have to do?
(B) Medical insurance
(A) Get a master's degree
(C) Time off with pay
(B) Add his testimony to the
(D) Life insurance company's advertisements
193. How did Bert Roberts get th.is form? (C) Move to another country
(A) He visited a website. (D) Join a gym
(B) Manov sent it to him.
(C) He wrote to BTC to request it.
(D) He found it in the newspaper.
Questions 196-200 refer to the following agenda and e-mail.

International Environmental Protection Group

(IEPG) Meeting & Awards Ceremony
Thursday, August 1, 20_ 7:00 P.M.
Place: Room 1, Sofitel Hotel

AGENDA

Welcome Birsen Aksa

Fall projects & plans y Ari Tabaku
Introduction of Nominating Kazadi Koite
Committee
Presentation of award Jakob Skolnik
Recipient: J.S. Choi, CEO
Reception

To: Jakob
Skolnik From: Victoria
Williams
Subject: yesterday's awards ceremony

Mr. Skolnik,
We were all concerned about your sudden illness yesterday and hope
that you are feeling better today. I know that you will feel reassured to
learn that last night's awards ceremony went very well despite your
absence. We had Kazadi Koite lead both items 3 and 4, and I am happy
to report that he did an excellent job. The CEO of B. J. Technology
accepted the award for "most environmentally friendly company" on his
company's behalf and expressed great delight on receiving it. The
reception was enjoyed by all. We had reserved the room for only three
hours, and som guests stayed until the last possible moment. More
guests attended than we expected, so we barely had enough room for
everyone. Perhaps we should ask for a bigger room next year. Rooms 2
and 3 are also small, but either room 4 or room 6 would be a good size,
I think. Even though the ceremony and reception were a great success,
I have several other ideas for improvements for next year's ceremony. We
can discuss them when you return to work. Please rest well. We hope to
see you healthy and back at work soon.
Victoria
196. What company does J. S. Choi work 199. What time did the reception end?
for? (A) 3:00
(A) IEPG (B) 6:00
(B) B. J. Technology (C) 7:00
(C) Sofitel Hotels (D) 10:00
(D) Williams Tnc. 200. What does Victoria Williams suggest
197. Who presented the award? doing next year?
(A) Jakob Skolnik (A) Asking Jakob Skolnik to present
(B) Victoria Williams the award
(C) Kazadi Koite (B) Using a larger hotel
(D) Ari Tabaku (C) lnviting more guests
198. 1n which room was the reception held? (D) Reserving a different room
(A) Rooml
(B) Room2
(C) Room3
(D) Room4

Stop! This is the end of the test. If you finish before time is called, you
may go back to Parts 5, 6, and 7 and check your work.