G6Nature Lab
G6Nature Lab
NATURE LAB
Submitted by:
Bautista, Amiel Christian
Cortejo, Danica Faith Louise
Diamzon, Carlo Conrado
De San Jose, Rafael Mari
Singh, Ma.Patricia Andrea
Visda, Johanna Regina
3HHL1
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
ACKNOWLEDGEMENT
CERTIFICATE OF ORIGINALITY
We hereby declare that this submission is our work and that, to the best of our
knowledge and belief, it contains no material previously published or written by another person
nor material which to a substantial extent has been accepted for the award of any other institute
of higher learning, except where due acknowledgement is made in the text.
We also declare that the intellectual content of this entrepreneurial plan is the product of
our own work, even though we may have received assistance from others on style, presentation
and language expression.
Course Facilitator
Date:_______________________
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
TABLE OF CONTENTS
Acknowledgement
Table of Contents
List of Figures
List of Tables
List of Graphs
Executive Summary
1. COMPANY PROFILE
1.1 Company Summary
1.2 Company Logo
1.3 Products and Services
1.4 Business Model
1.5 Business Organization
1.6 Mission and Vision Statement
1.7 Company Objectives
2. INDUSTRY ANALYSIS
2.1 Industry
2.2 Trends and Challenges
2.3 Industry Competition
2.3.1 Direct Competitor
2.3.2 Indirect Competitor
3. MANAGEMENT PLAN
3.1 Organizational Chart
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College of Tourism and Hospitality Management
5. OPERATIONAL PLAN
5.1 Location
5.2 Facilities, Layout and Design
5.3 Equipment and Supplies
5.4 Sourcing
5.5. Production and Service Procedures
5.6 Monitoring
5.7 Inventory Management and Control
5.8 Quality Control and Customer Service
5.9 Maintenance
6. FINANCIAL PLAN
6.1 Initial Capital Expenditure
6.2 Return of Investment (ROI)
6.3 Five-year Projected Sale
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REFERENCE
APPENDIX
COMPANY PROFILE
Company Summary
Company Logo
Nature Lab creates Organic Solutions at your Convenience. The Logo Design that
Nature Lab created is a mix of blue and green color only. The Blue portrays the Cleanliness, air
and sky, water and sea, and development wherein Nature Lab promotes. It also symbolizes
knowledge, transparency, spirituality, and imagination which is all reflected by this cool and
soothing color. Meanwhile, Green is the color of the natural world and environment, and
integrates Development, fitness, rebirth and fertility, youth, peace and freshness. It is commonly
utilized to support nutritious foods, medical care, and environmental organizations. Lastly, The
emblem is shaped like a sphere, much like the Earth as Nature Lab believes “ what goes
around, comes around’, if we mistreat anything, we will have to live with the repercussions of
our acts at some point.
focus on Recurring revenue for our existing subscribed customers, Transaction based
customers for our new customers and the revenue from our sold goods.
Business Organization
Nature lab is a corporation type of business, consisting of seven employees and desires
to affiliate with Hotels that promotes eco-friendly and sustainable accommodation and products
like the Hospitality Sales & Marketing Association International (HSMAI) wherein it is association
for hotel and hospitality sales, publicity, income control, distribution, multimedia and general
managers that can help to utilize and optimize revenue and inspire the market. Lastly, the
Philippine Institute of Environmental planners, as Nature lab wants to promote an absolute
eco-friendly innovative development.
Mission Statement
Nature Lab seeks to create better, more eco- friendly products to help promote a cleaner
and greener world for the next generation. We strive to be a business with integrity, to care not
only for our environment but also to our employees.
We are goal-focused in helping the company grow and spreading the awareness of
cruelty-free and organic products as a much healthier alternative. With Persistence, Creativity
and Opportunity, Nature Lab is driven with uniqueness and sustainability to make the world a
better place.
Vision Statement
By 2030, Our Vision is to end the use of plastic tubes and to create healthier and
plastic-free alternatives for everyday routine for our body and ecosystem.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Company Objectives
Nature labs company objectives are to achieve sales success dedicated by the team to
our customers. And as we continuously improve our -earning capacity as we also want to
contribute to the development of society by providing job opportunities and providing quality
products at reasonable prices; and promote a healthy working team by providing reasonable
remuneration, benefits, and leave. Nature Labs economic objectives are first, to maximize the
profit-earning capacity of the business to ensure its growth and stability.
Second, to increase the productive capacity of the business through decreasing
resource wastage and increasing the effective use of machinery and equipment. Third, to
improve the research and development department of the business in order to maximize
possible innovations in promoting an eco-friendly business. Lastly, to effectively and efficiently
utilize the business resources such as the workforce, raw materials, and technology used in the
business.
The Social Objectives of nature lab is to ensure that the business maintains a good quality of
the product as advertised to the customers by employing a team and to consistently considers
the social consequences of its operations before making major decisions and utilize the use of
our resources by making sure all human/physical resources are used productively.
National Level Objectives of Nature Lab, To ensure that the business complies with the
government regulations and policies by meeting the obligations stipulated in the law such as tax
payment and to provide goods and services at reasonable prices and providing jobs to the
national workforce.
Nature Labs Global Objectives, to promote a greener world and to be known globally for
our effort to make the world a better, and greener world. We strive to protect our environment
and planet by reducing waste and promoting more healthier alternatives. and lastly for the
business company objectives, the human objectives. Nature Lab wants to promote a healthy
working environment and to ensure that employees are given ample time for vacation and leave
with proper benefits and credits.
Nature lab does not only care about the profit but how we handle our employees and
how we can bring the good, healthy, organic and alternative to life. With a brighter smile, we
choose the friendly way, we Choose sustainability. We choose change here at nature lab.
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College of Tourism and Hospitality Management
INDUSTRY ANALYSIS
Industry
Nature lab is under the manufacturing industry. Since we create, process and prepare
the products from raw materials in order to create Oralax. Under the manufacturing Industry
category, Nature Lab is under the Fast moving Consumer Goods and a Crafted household
goods, since it is hand made and in view of the fact that Oralax is still a ‘tooth paste’ yet in a
different guise and more eco-friendly.
Nature Lab also serves industries like the Tourism and hospitality industry, as it is one of
the main target markets in order to fulfill the principle needs of the customers and the primary
essence of our product.
Nature Lab is a manufacturing company based in the Philippines. Nature Lab can cater
Countries in Asia through the use of famous Online Shopping Sites such as Shoppee and
Lazada. Natura Lab caters to all kinds of customers but main target markets are Hotels that
promote sustainability and also eco- friendly people such as: vegans and campers.
SWOT Analysis
Internal Environment
STRENGTHS
WEAKNESSES
External Environment
- job opportunities
-
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College of Tourism and Hospitality Management
Industry Competitors
Direct Competitors
Going green and being more eco-friendly is a trend these days and there are a
lot of Products/Companies that are considering giving more attention and love to our
mother earth. Here are some of the direct competitors of our brand Oralax which also
considers zero-waste, vegan, in tablet form, and is also made from raw materials and
are manufactured on their own here in the Philippines.
1. ToothyTabs, EcoCare PH
- Eco-friendly, non-toxic and zero-waste! Made from 100% natural ingredients,
fluoride-free, vegan and made in the Philippines.
2. KinTab Toothtabs
- Eco-friendly, alternative to the toothpastes in traditional plastic tubes. A pack
contains 310 tabs that will last until 5 months. Ingredients are mild, sulfate-free,
vegan-friendly, refillable and low impact on the environment.
3. Lush, Toothy Tabs
- These contain charcoal that would help with the balancing out the pH in your
teeth and also prevent infection. This is also good to freshen your breath and
also exfoliate your teeth.
4. Simula, Freshies Toothpaste/Mouthwash Tablets
- Helps polishes your pearly whites and also keeps your breath fresh. Can be used
as a toothpaste and also a mouthwash.
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Indirect Competitors
The indirect competitors of Nature Lab, a company that produces Oralax dental
tabs, are those companies that produce almost similar products that target the same
customers. It is for this reason that the indirect competitors of Nature Lab include
toothpaste manufacturers and other companies producing dental hygiene products such
as mouthwash. The following are the specific names of Nature Lab’s indirect
competitors:
MANAGEMENT PLAN
Organizational Chart
Figure 1.7 Organization Chart Structure
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College of Tourism and Hospitality Management
Sales/Logistics Department
The sales department aids in the expansion of your company as well as customer
retention.
Production Department
This department is responsible for the production of Oralax and other products of Nature Lab.
Standard of the products. The following are the other responsibilities of the Production manager
of Nature Lab:
MARKETING PLAN
Market Size and Growth
Ecocare's Toothy tabs are sold at Php 99 pesos each, with 75pcs of solid toothpastes.
Simula Freshies Toothpaste/Mouthwash is sold at Php 200/40g.
Lush toothy tabs are sold Php 525 / 50g and give 2 flavors, one is made from
gunpowder tea and charcoal and the other is made with kaolin powder, neroli and spearmint
oils.
Disclaimer
We tried reaching out to our direct competitors here in the Philippines, unfortunately got
no luck getting a response from them via call, sms or email. Data found online for global and
domestic competitors specifically for the product toothpaste tabs require us to purchase the
market research data. Hence, we will provide the market growth and size for the general oral
care in the Philippines.
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pack of dental tabs for Php 150 per unit, and with the percentage of sales of the oral care
industry at 7.7%. The average daily expense is Php 1500 a day and we need to sell at least 50
units a day to get by the capital investment and breakeven.
* data provided is based on Oral care market growth and size in the Philippines and information
on the daily expense rate and units need to be sold are hypothetical.
We are Third Year Students from the College of Tourism and Hospitality Management at the University of Santo
Tomas Major in Hospitality Leadership from the section 3HHL1. In relation to our Entrepreneurship class, we students
are proposing a Business Plan.
In line with this we would like to ask you to answer a short survey with the use of an online questionnaire through
Google Forms, which will take approximately 3- 4 minutes to finish. Rest assured that all information obtained in this
Business Plan is strictly confidential and will only be used for academic purposes.
We are hoping for your kind participation. Thank you and God Bless
Email: optional
Gender:
● Male
● Female
● Prefer not to answer
● Others:
Age
● 15 and below
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College of Tourism and Hospitality Management
● Twice a day
● More than twice a day
● Others: ______
9. Where do you Usually Buy your toothpaste from?
● Department store
● Health and Beauty Store
● Grocery store
● Local Store
10. Are you aware that there is such a product called tablet toothpaste?
● Yes
● No
11. Have you ever tried using Tablet Toothpaste?
● Yes
● No
12. How much are you willing to pay for your toothpaste?
● Below 100
● 101-150
● 151-200
● 201 and above
13. What is the reason for choosing your brand?
● Good reviews
● Word of Mouth
● Advertisement
● Accessibility
● Price
14. Do you have a preference for the flavor?
● Mint
● Fruity
● Fresh
● no flavor at all
15. Would you be interested in trying a tablet toothpaste that would give you the same oral benefits of a regular
tubed toothpaste brand?
● Yes
● No
Comments And suggestions: ______________________________________________________________
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College of Tourism and Hospitality Management
Demographic : Gender
Male 46
Female 140
LGBTQ+ 11
The majority of respondents when it comes to gender are female to be followed by the
male and lastly is the LGBTQ+. Two (2) people prefer not to say their genders. This
demographic is important in order for Nature Lab to know the majority gender of the target
market. Since this is one of the important considerations when it comes to development. This
way Nature lab can overlook whether gender standards and power dynamics impact the
behaviour and resources of various men and women groups.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Demographic : Age
15 and below 4
The majority of respondents when it comes to age are the 16-26 years old, to be
followed by the 26- 36 years old, then 36 years old and above and lastly is the 15 years and
below. This demographic is important in order for Nature Lab to know the majority age of the
target market. When evaluating the target audience, age is a significant factor to remember.
This way Nature lab can overlook if there are frequently many of the same similarities as other
people their age. A collection of common values, opinions, and behaviors that are important to
remember when planning a speech is an outcome of a cultural generation.
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College of Tourism and Hospitality Management
Demographic : Occupation
Student 78
Employed 98
Unemployed 8
Self- Employed 16
The majority of respondents when it comes to age are Employed, to be followed by the
students, then self employed and lastly are the unemployed. Some answered others for their
occupation. This demographic is important in order for Nature Lab to know the majority
occupation of the target market. This way Nature lab can overlook in order to calculate the size
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
of a market opportunity by segmenting a population using this demographic. This can be used
to assess whether Nature Lab goods are being marketed to its most relevant customers.
The majority of respondents when it comes to answering on how often they travel are
rarely, to be followed by occasionally, then frequently followed by seldom and lastly is always.
Some answered others on how often they travel. Answering this question is important for Nature
UNIVERSITY OF SANTO TOMAS
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Lab in order to know how frequent the target market is traveling. This way Nature lab can
overlook the behavior of the target market when traveling.
Camping Stays 47
Answering this question is important for Nature Lab in order to know how where the target
markets usually prefer to stay when traveling. Nature Lab may select the best channels to
market the product. Nature Lab will be able to make effective use of their marketing budgets and
make well-informed business decisions.
For Business 11
For Education 11
others: 1
The majority of respondents when it comes to answering why they travel are the one
who chooses for pleasure (leisure and tourism), to be followed by family matters, then equally
answered for education and business. One (1) answered others on choosing to answer why
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
they travel. Answering this question is important for Nature Lab in order to know why the target
market is traveling.
Other 12
The majority of respondents when it comes to answering what their travel motivations
are those who choose the need to escape from everyday life, to be followed by the need to live
a strong experience, then the need to discover new horizons to be followed by the need to learn
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
new things and lastly is the need to meet new people. Some answered others on what their
travel motivations are. Answering this question is important for Nature Lab in order to know what
is the purpose and motivations on why the target market is traveling.
others 7
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
The majority of respondents when it comes to answering how much their budget is when
traveling are 5,000 PHP and below to be followed by 6,000 PHP- 11,000 PHP, then 30,000 PHP
and above to be followed by 12,000 PHP- 17,000PHP then 18,000 PHP- 23,000PHP and lastly
24,000 PHP- 29,000PHP. Some answered others on how much their budget was when
traveling. Answering this question is important for Nature Lab in order to know how much is the
budget of the target market when traveling.
Are you a:
What you think is the most important thing to bring when traveling among the
choices given
What you think is the most important thing to bring Number of Respondents
when traveling among the choices given
Medicine 132
Map 23
Sun glasses 55
Emergency whistle 39
Others 12
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
The majority of respondents when it comes to answering what they think is the most
important thing to bring when traveling the ones who choose to bring toiletries to be followed by
bringing water bottle then medicine to be followed by first aid kit then sunglasses and last two
are emergency whistle and map. Some answered others on what they think is important to
bring when traveling. Answering this question is important for Nature Lab in order to know what
are the important necessity the target market bring
Once a day 4
others 4
The majority of respondents when it comes to how many times they brush their
teeth. Majority are the twice a day followed by more than twice a day and lastly are the
once a day. Some answered others on how many times they brush their teeth.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Answering this question is important for Nature Lab in order to know how many times
the target market brushes their teeth. This will help nature lab know if they need to
increase the number of tablets per bottle or to come up with variations of packaging
when availing the toothpaste tablet.
Department store 44
Local store 35
Pharmacy store 30
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College of Tourism and Hospitality Management
The majority of respondents answered where they buy their toothpaste from. Majority are
from the grocery store to be followed by the ones who buy in the department store. Then those
who buy in a health and beauty store, followed by those who buy in a local store and lastly are
those who buy in a pharmacy. Answering this question is important for Nature Lab in order to
know where the target market usually get their toothpaste from. This will help nature Lab know
where the products are available to buy and also the accessibility of the target market.
Are you aware that there is such a product called tablet toothpaste?
Yes 36
No 160
Maybe 7
The majority of respondents answered if they are aware about the tablet
toothpaste. Majority answered No, to be followed by the people who answered Yes and
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College of Tourism and Hospitality Management
some answered Maybe. Answering this question is important for Nature Lab in order to
know if people are aware if there is such a thing called tablet toothpaste.
Yes 5
No 198
The majority of respondents answered if they have tried to use tablet toothpaste.
Majority answered No, to be followed by the people who answered Yes. Answering this
question is important for Nature Lab in order to know if people have tried to use tablet
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College of Tourism and Hospitality Management
toothpaste. This will help nature lab to boost the promotion when it comes to marketing
in order for it to reach the target market.
How much are you willing to pay for your Number of Respondents
toothpaste?
Below 100 71
101-150 85
151-200 35
others 2
The majority of respondents answer on how much they are willing to pay for their
toothpaste. Majority answered 101-150 PHP, to be followed by the people who answered below
100 PHP. Then those who answered 151-200 PHP and lastly are those who are willing to pay
for 201 PHP and above. Answering this question is important for Nature Lab in order to know
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
how much people are willing to pay for a toothpaste.This will help nature lab to manage their
pricing strategy and if they are willing to pay for the given price of each pack of tablet
toothpaste.
Word of mouth 47
Advertisement 54
Accessibility 74
Price 72
The majority of respondents answer on what is their reason for choosing their brand.
Majority answered because of good reviews, to be followed by those who answered because of
accessibility. Then those who answered because of price followed by advertisement and lastly
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
are those who answered because of word of mouth. Answering this question is important for
Nature Lab in order to know what are the reasons why people choose their brand.This will help
nature lab to manage and boost their marketing strategy in order for the product to reach the
target market.
Mint 166
Fruity 12
Fresh 92
No flavor at all 8
others 1
The majority of respondents answer on their preference for the flavor. Majority answered
the flavor mint, to be followed by those who answered fresh. Then those who answered fruity
and lastly those who answered no flavor at all. One (1) answered the other for their preferred
flavor. Answering this question is important for Nature Lab in order to know what the preferred
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
flavor of the target market is. This will help nature lab to add or remove certain flavors of the
tablet toothpaste.
Would you be interested in trying a tablet toothpaste that would give you the same oral
benefits of a regular tubed toothpaste brand? (plus Eco friendly and sustainable)
Yes 155
No 10
Maybe 38
The majority of respondents answer on their preference for the flavor. Majority answered
the flavor mint, to be followed by those who answered fresh. Then those who answered fruity
and lastly those who answered no flavor at all. One (1) answered the other for their preferred
flavor. Answering this question is important for Nature Lab in order to know what the preferred
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
flavor of the target market is. This will help nature lab to add or remove certain flavors of the
tablet toothpaste.
is starting. In this way, Naturelab will be able to focus more on the customers and
their needs.
Aside from directly selling to the customers, Naturelab will also sell the
Oralax Dental Tabs through the internet. Shopee and Lazada are leading online
shops today. Hence, Naturelab would like to take advantage of the reach that
these online shops today.
Promotion
Naturelab will advertise Oralax through online advertisements, TV Ads, and
physical promotions suchs as exhibitions and conferences. One of Naturelab’s
promotional stunts is a package deal wherein if a customer buy 2 packs they will receive
a incentive of 1 pack with 15 pieces, “the more you buy, the more you get”; Second is
bulk buying wherein if a customer buys in huge quantities they will receive a price cut
that is reasonable for both sides.
Nature Lab also offers a subscription of products for 4 months where they can
get discounts and save money. This nature lab also gives free delivery to those who will
avail the 4-months subscription, and can cancel anytime. Sample promotion layout seen
below:
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Competitive Advantage
Lush, Toothy Tabs ● Sustainable Products (Oral, bath, hair and body essentials, small
collection of make-up and more)
● Consultations and tailored advice in every store
● Virtual parties
● Hosting parties and events
● Virtual consultations
Simula, Freshies ● Sustainable Products (Oral, Face, Body, Hair, and more)
Toothpaste/Mouthwash ● Gift Bundles
Tablets ● Accessories
● Home and Cleaning Supplies
● Pet accessories
● Wellness Products
● Partnered Brands
Nature Lab focuses on dental tabs that use organic and sustainable materials that are
eco-friendly to promote a greener world and healthier lifestyle. Customers can purchase bulk
orders or request for a subscription that comes with discounts. The products and services
offered by our company are based on the customer’s budget and reference which are
conducted through a survey. Nature Lab’s market is not just for locals but for everyone who
wants to avail.
Nature Lab may have common features from other direct competitors like EcoCare PH,
KinTab, Lush and Simula company, however, Nature Lab has all natural ingredients, a
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
packaging made of 100% recyclable materials which makes it plastic-free, recyclable and safe,
subscriptions with discounts, bulk orders for hotels, free shipping and more eco and budget
friendly that will surely meet customer’s satisfaction.
Marketing Positioning
Operational Plan
Location
Nature Lab is located in Rockwell Business Center Sheridan, HIghway Hills
Mandaluyong City. The Entrepreneurs chose this location since there are nearby condominiums,
Subdivisions and Establishments surrounding Nature Lab.
Facility is made out of glass panels as Nature Lab wants to let the customers visualize on how
the entrepreneurs make the product.
The Laboratory consists of metal racks in order for safer and longer use. The Laboratory
has access to both the cash register and storage room for convenience with small access
doors. The Facility also has a customer and employee lounge since Nature Lab values the
relationship to the customer and the employees where they can relax or can be used during
break times. Cabinets are also seen for storage and product display.
Nature lab wants the exterior facade of the shop to be filled with plants in order for it to
be tuneful and in line with the vision, mission and objectives of Nature Lab. The products that
will be used for the interior and exterior design of the shop will be bamboo products since it is
Durable, Eco-friendly and easy maintenance. The use of bamboo is also water resistant, natural
and cost effective since it is much more affordable than traditional solid hardwood. Nature Lab
will also keep a minimalist look for the interior design of the shop to keep it clean-looking.
https://delishdeliversp
h.com/
Pasig, Metro Manila
Bambang Medical,
Hospital &
Equipment Supply,
Co
Address: Santa Cruz,
Manila, Metro Manila,
Philippines
Bambang Medical,
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Hospital &
Equipment Supply,
Co
Address: Santa Cruz,
Manila, Metro Manila,
Philippines
Bambang Medical,
Hospital &
Equipment Supply,
Co
Address: Santa Cruz,
Manila, Metro Manila,
Philippines
● Max tablet
Dimater: 12 mm
● Capacity of 2100
pcs/h
Ingredients
● Tricalcium 1 P500
Phosphate/
Calcium 500 grams
Phosphate
Powder
500 grams
100 grams
https://delishdeliversp
h.com/
Pasig, Metro Manila
● Glycerin 1 P269
1 Liter
Sourcing
was established in 2014 and founded by Leo Lee. The company is located in Danzao
Town, Nanhai, China. The product tablet press machine manual from them will be used
to mold the toothpaste tablets. The company’s official website is zonesun.com, their
email address is [email protected] and whatsapp contact number is
008618923152017.
● Econest PH is a marketing and distribution company that specializes in eco-friendly,
technologically advanced, and unique packaging products that was founded in 2018.
The product that we will need from them is the Cassabag MultiUse Mini with Econest
Monogram Print. We will need this for our packaging needs. Their company is located in
EcoNest Philippines, Bulacan Eco Hub, Baliuag, Bulacan, and their contact number is
0927 876 7466, and you can email them at [email protected].
● Kemrad Incorporated is a chemical supplier that was first opened in 2005, and they are
also the first online chemical shop in the Philippines. They are also the sister company of
Dalkem Corporation, Which is also one of our suppliers. The products that we will need
at Kemrad is the Bentonite Clay, which is one of the ingredients to make the toothpaste
tablet. Their address is Unit-A No. 700 Del Monte Avenue Brgy. Talayan Quezon City,
1104, Philippines. Their contact number is +63 2 8925 7400, and their email address is
[email protected].
● Dalkem Corporation is the sister company of Dalkem Inc. and was established in 2018,
they are also a supplier of Industrial Chemicals for different kinds of industries. Products
that we will need at Dalkem Corporation are, Tricalcium Phosphate/Calcium Phosphate
Powder, Baking Soda, and Glycerin, which are also ingredients to make the toothpaste
tablets. Their address is also Unit-A No. 700 Del Monte Avenue Brgy. Talayan Quezon
City, 1104, Philippines. Their Contact numbers are +63 2 8359 0929 / 8925 7310 / 7798
6035, their fax number is +63 2 7798 6035, their mobile number is +63 9989848721, and
their email address is [email protected].
● Delish Delivers PH is an online bakery store that offers affordable, non-commercial,
quality products. Products that we will need from them are the measuring spoons, and
the cream of tartar, which is also an ingredient to make the toothpaste tablets.Their
website is delishseliverph.com, their contact number is +639178056939, and their email
address is [email protected].
● Nutrifinds is also an online shop that offers affordable and quality supply of healthy food
and ingredients. Products that we will need from them are also an ingredient for our
toothpaste tablet which is the xylitol powder which is a healthier alternative to sugar.
Their website is nutrifinds.com, and they can also be located in 3754 Sun Valley Dr,
Parañaque, 1709 Metro Manila. Their contact number is (02) 8982 1791.
● Young Living is a global company that offers essential oils and oil-infused products, and
they have also expanded their company here in the Philippines. Products that we will
need from them are the spearmint essential oil, or any other flavor oils to add flavor to
our toothpaste tablets. They can be located in 12F Twenty-Five Seven Bldg. 25th Street
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College of Tourism and Hospitality Management
corner 7th Ave, McKinley Bonifacio Global City, Taguig Metro Manila Philippines. Their
Hotline is (632) 8249 9555, and their email address is [email protected].
Production and
Service
Procedures
Overall
Business
Procedure
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College of Tourism and Hospitality Management
proceed to the
next part.
Monitoring
Suppliers
Nature lab practices first in first out for the products to prevent them from spoilage or
dead stock (expired goods). This is also to help us with perishability control. We also build a
good relationship with our suppliers by constant purchasing of goods, the business asks for
discounts that would help with the decrease of purchasing prices.
Storage
Nature lab optimizes the storage cost by reducing the chance of maintaining excessive
stock. A good inventory process will also help with the company's cash flow with its
effectiveness, we can ensure enhancement of the operational efficiency.
Production
By maintaining sufficient stock, there wouldn't be a need to worry about the shortage of
the stocks and raw materials.
Retailer
The continuous process of sales depends on the production of the goods and selling
them. We keep track of the products and make sure that there is enough inventory and avoid
being “out of stock”.
Customers
The forecasting of market demand plays a role in the inventory process because it helps
with the estimation of the quantity of the products to be sold.
Process
Nature lab ensures all processes for quality control are met. We make sure that all end
products meet the quality standards and requirements. We have set a quality standard for
compliance.
Samples
We create samples of our product and test them ourselves. Nature lab wants to
determine if there would be any specifications for the final product and if there are any other
necessary contents that need to be changed. We will also do random checks and have them
tested again for good quality assurance.
Quality check/ analysis
Once we have the samples, we have a checklist of the product so they will all be uniform
and identical. We check for its appearance: color, size, possible defects, the taste and even the
packaging.
Tests
After all the quality checks, we conduct a random test to assure that all our products are
in line with the quality standard. This is also to determine if all products are the same and no
defects on packaging.
Quality assurance
Nature lab is very keen in making sure that we have quality products. We believe that
our products should be perfect and consistent because the company depends on it. We conduct
monthly meetings regarding any updates on the quality of our products and if there are any new
trends or new flavors we would like to add for the betterment of our products.
Customer Service
● Feedback and suggestions
Nature lab is open to feedback and suggestions. We highly encourage our
consumers and are written in the packaging of our products to send us an inquiry or a
message on how we can continuously improve our product.We believe that through our
customer service, we can help the business grow and also we could focus more on
catering to what the customer demands.
● Customer service
Our store attendant also is trained to help with any inquiries or concerns about
our products. It can either be by chat/ email, or through phone. We would offer support.
Maintenance
The business will maintain the sanitation of the facilities, especially the laboratory by
cleaning the tools every after business hours. The tools will be sanitized with hot water and
organic sanitizing products. The equipment will be wiped and cleaned every after business
hours and thorough checking will be done every twice a week. The shelves and cabinets will be
wiped and clean every day to avoid dirt build up. The Lounges and Stock room also be clean at
least thrice a week to avoid pests and the build up of dirt and webs.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Financial Plan
Initial Capital Expenditure
Naturelab’s capital expenditures as shown on the table above states the initial
investment made for the rental of the lab/office and renovation. This also includes the equipment
used for production and the initial inventory.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Our start-up costs include the capital expenditures that would be initially paid by credit
card, 24 months to pay with zero interest. A security deposit for 2 months for our rent, and a one
month advance. Naturelab has a buffer cost good for 2 months which will also help as an
emergency funding for the company.
Our fixed costs include our monthly rent, electricity and our staff’s wage and their
benefits (assuming we only employ a total of 3, two for the maker and one for the store
attendant/storage checker). Our fixed costs are at Php 80,800 per month, with or without any
revenue or sales. These are the projected amounts that will be automatically out of the
company’s budget.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Our variable costs with the assumption that we can create 64 tabs in an hour, having at
least 32 batches and we can assume we can produce a total of 2,048 tabs in a day.
The amount of Php 124.59 is used as our guide to come up with the right accurate price
for our product. For a pack of dental tablets, we will sell 90pcs at Php 150. Our gross margin per
unit is our company’s revenue minus the cost of the goods that are sold. We need to sell at least
3,180 tablets per month or a total of 127 packs a day to breakeven.
Nature Lab’s projected sales amounting to ₱9M, ₱11.2M, ₱13.5.0 million and ₱15.7
million for Year 2, Year 3, Year 4 and Year 5, respectively. We have considered a sales increase
of 0%, 25%, 20% and 17% for the Year 2, Year 3, Year 4, and Year 5, respectively. The sales
increase is due to the following assumptions:
● Production of 30 tablets per day at the start of operations in our first year.
● Subsequent increase of production of tablets from 150 tablets to 600 tables per day at
the end of Year 1
● Production of 200 for the first two years, increased to 250 on the third, 300 on the fourth
and 350 to the fifth year.
Nature Lab’s projected net income amounting to ₱363,52, ₱630,332, ₱897,137 and
₱1.1 million for Year 2, Year 3, Year 4 and Year 5, respectively. There was a sales increase of
193.50%, 173.39%, 142.32% and 129.73% for the second to the fifth year, respectively. These
are all after the deduction of the corporate tax of 30%.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Return of Investments
Return of Investment growth of 15.06%, 69.24%, 123.43% and 177.62% for Year 2, Year
3, Year 4 and Year 5, respectively.
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
REFERENCES
APPENDIX
Demographic : Gender
Male 46
Female 140
LGBTQ+ 11
15 and below 4
Student 78
Employed 98
Unemployed 8
Self- Employed 16
Camping Stays 47
For Business 11
For Education 11
others: 1
Other 12
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
others 7
Are you a:
What you think is the most important thing to bring when traveling among the choices
given
What you think is the most important thing to bring Number of Respondents
when traveling among the choices given
Medicine 132
Map 23
Sun glasses 55
Emergency whistle 39
Others 12
Once a day 4
others 4
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Department store 44
Local store 35
Pharmacy store 30
Are you aware that there is such a product called tablet toothpaste?
Yes 36
No 160
Maybe 7
Yes 5
No 198
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
How much are you willing to pay for your Number of Respondents
toothpaste?
Below 100 71
101-150 85
151-200 35
others 2
Word of mouth 47
Advertisement 54
Accessibility 74
Price 72
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management
Mint 166
Fruity 12
Fresh 92
No flavor at all 8
others 1
Would you be interested in trying a tablet toothpaste that would give you the same oral benefits
of a regular tubed toothpaste brand? (plus Eco friendly and sustainable)
Yes 155
No 10
Maybe 38
UNIVERSITY OF SANTO TOMAS
College of Tourism and Hospitality Management