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Refund and Returns Policy

Bella and Watson's refund and returns policy allows customers to return unused items within 30 days for a full refund. To be eligible, returns must be in the original condition and packaging with a receipt. The customer pays return shipping costs and refunds are processed as credit via the original payment method within a certain number of days. Exchanges are allowed only for defective items by contacting customer support.

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84 views2 pages

Refund and Returns Policy

Bella and Watson's refund and returns policy allows customers to return unused items within 30 days for a full refund. To be eligible, returns must be in the original condition and packaging with a receipt. The customer pays return shipping costs and refunds are processed as credit via the original payment method within a certain number of days. Exchanges are allowed only for defective items by contacting customer support.

Uploaded by

hamid elamli
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Refund and Returns Policy

https://bellaandwatson.com/policies/refund-policy

Our policy lasts 30 days. If 30 days have gone by since your purchase,
unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition
that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please do not


send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if
applicable):

– Any item not in its original condition is damaged or missing parts for reasons
not due to our error

– Any item that is returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you
that we have received your returned item. We will also notify you of the approval
or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will
automatically be applied to your PayPal or original method of payment within a
certain amount of days.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again, then
contact your PayPal authority, since it may take some time before your refund is
officially posted, only after that contact your bank. because there is often some
processing time before a refund is posted.

If you did all of this and you still haven’t received your refund yet, please
contact us at [email protected]

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective or damaged. If you need to exchange it
for the same item, send us an email at [email protected]

GIFTS
If the item used to be marked as a gift when bought and shipped directly to you,
you’ll not receive a gift card for the value of your return.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order
shipped to themselves to provide to you later, we will ship a refund to the gift
giver and he will locate out about your return.

We no longer guarantee that we will receive your returned item.


You can constantly contact us for any return query at [email protected]
What options do clients have for returning items?
-By Mail

How will clients get the return label?


For faulty merchandise – Download/print
For purchaser remorse – Download/print

Is there any restocking fee?


-No restocking fee

How much will clients pay for return shipping?


For defective merchandise – No cost
For client remorse – No cost
All items need to be again within 30 days of purchase. If greater than 30 days have
surpassed then no refund or exchange is available.

SHIPPING

Our shipping charge is free

You will be responsible for paying for your own shipping costs for returning your
item. If you receive a refund, the cost of return shipping will be deducted from
your refund.

Depending on where you live, the time it may take for your exchanged product to
reach you may vary.

We don’t guarantee that we will receive your returned item.

We’re available to answer any inquiries or issues you may have.

Mailing address: 2450 Grand Boulevard, Kansas City, MO 64108, United States.

E-mail Address: [email protected]

Phone Number: +12029514721

Monday to Friday: 9:30AM-6:30PM – Saturday: 9:30AM-5PM,

Need help?
If you have any more questions, please contact us

Address: 627 Main St, Lykens, PA 17048, United States

-E-mail Address: [email protected]


-Phone Number: +1 567 704 1529
Monday to Friday: 9:30AM-6:30PM – Saturday: 9:30AM-5PM

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