CII Knowledge Structure
CII Knowledge Structure
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KNOWLEDGE STRUCTURE
G UIDE
Prepared by the
November 2001
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Chapter Page
Executive Summary v
1. Introduction 1
4. Conclusions 17
References 19
29v
Executive Summary
Since its initiation in 1983, CII has performed valuable research and produced
many project management processes and tools that have great potential to improve
the construction industry. However, implementation of CII products has still been
somewhat disappointing. In order to facilitate effective implementation of CII
products, the CII Implementation Strategy Committee (ISC) was formed in 1995
and has focused its efforts to increase the level of implementation of best practices
within CII member companies.
In order to help member companies implement CII products effectively, the CII
ISC has developed the CII Implementation Model which summarizes the needed steps
to effective implementation of best practices. It also sponsored the CII Knowledge Team
that recently developed the CII Knowledge Structure, logically organizing all CII products
and research findings. This document will summarize each of these efforts and provide
guidance to organizations wishing to implement CII products.
The CII Implementation Model contains a foundation and nine building blocks to
help develop an organization’s implementation effort. The foundation and building
blocks are discussed, including key issues that need to be pursued by organizations
wishing to improve implementation of CII products.
One of the biggest complaints concerning implementation of CII products has been
the shear volume of reports and tools and the difficulty with finding the “right practice”
to implement. A logical structure was developed in order to organize CII’s efforts since
1983 and facilitate identification of best practices. This development, called the CII
Knowledge Structure, including CII Best Practices and definitions of terms related to
the Knowledge Structure, is explained in this document. The CII Knowledge Structure
consists of 13 Knowledge Areas that are broken into 47 Focus Areas, which are
further divided into 11 Best Practices, 12 Proposed Best Practices, and 24 Information
Areas. Each Focus Area is supported by various CII products such as tools, products,
and/or references. The Knowledge Structure gives an organization a key mechanism for
supporting its implementation efforts.
31
Chapter 1
Introduction
CII has also addressed implementation as being one of six distinctive core
competencies in its strategic plan: (CII, 2001)
CII is implementation driven. CII acts as a focal point for collecting from
the worldwide construction industry state-of-the-art concepts and practices
for improving the quality and the cost effectiveness of the capital investment
process. CII is the key in transferring this information for the benefit of the
members. CII continuously seeks to support adoption and implementation of
best practices by the members.
1
1. Introduction
To resolve this problem and increase the level of implementation of CII products, the
CII ISC suggested the need for developing a well-organized structure of CII knowledge. As
a result, the CII Knowledge Structure was developed in order to enhance implementation.
All products developed by CII are included in this Knowledge Structure, which is
discussed after the presentation of the Implementation Model.
2
Chapter 2
CII Implementation Model
Celebrate Success
Measure Results
Product Implementation
Product(s) Training
Product Champions/Review Boards
Implementation Plan & Goals
Self Audit
Corporate Implementation Champion
Corporate Commitment
3
2. CII Implementation Model
1. A Foundation of CII Products, Support, and Benchmarking and Metrics Data. CII
products include implementation resources, research summaries and educational
materials that can be used to assist individuals in process improvements. The
products, including CII Best Practices, are discussed in more detail in the next
section. CII also provides programs such as staff assistance, the Experienced
User program, and Implementation Champions to facilitate implementation
within and across CII companies. The CII Benchmarking and Metrics program
provides project performance and process use metrics to assist organizations in
understanding improvement opportunities.
4
2. CII Implementation Model
• Determine which CII products have been implemented and the degree to
which each has been implemented.
• Use tools to make the self-auditing process efficient and consistent (e.g.,
CII IR 166-3, Implementation of CII Best Practices: Summaries and A
Self-Assessment Guide).
• Determine which CII Best Practices (or other practices) are applicable
to their organizations.
5
2. CII Implementation Model
• Include all key stakeholders of the project team impacted by the Best
Practice being implemented.
• Select CII Best Practices for implementation based on potential for improvement
in an organization or project.
6
2. CII Implementation Model
• Use the same techniques that were used during the self audit.
10. Celebrate Success. To effectively integrate the practices into the corporate culture
and to inculcate a culture of implementation, celebration of success is an effective
tool. Recommendations include:
• Use media such as newsletters, intranet sites, team meetings, and organization
process documentation to publicize successful implementation.
Systematically applying these building blocks and using the solid foundation
of support that CII provides will improve implementation efforts. The next
section will outline CII products that can provide an excellent starting point for
implementation efforts.
7
Chapter 3
CII Knowledge Structure
In 1998, the CII ISC identified the need to categorize CII studies and products in
order to facilitate implementation. A subcommittee was formed with representation from
all the CII standing committees, and the CII Knowledge Structure was developed through
a series of meetings in 1998 and 1999. Core terminology was defined concurrently with
completion of the development of the CII Knowledge Structure. Finally, the Knowledge
Structure was approved by the CII Executive Committee. Associated terminology is given
in Appendix 1. The development process is shown visually in Appendix 2.
The CII Knowledge Structure is broken into 13 Knowledge Areas. A Knowledge Area is
defined as logical grouping of CII topical areas and reflects project phases or specific topics,
project management techniques or issues. The 13 CII Knowledge Areas are:
Each of the Knowledge Areas is further broken into Focus Areas and supported by
CII products as illustrated in Figure 2 (next page). All existing CII products including
research summaries, research reports, implementation resources, education modules,
and videotapes are categorized into appropriate Focus Areas under the CII Knowledge
Structure. A total of 47 Focus Areas have been identified to date.
A Focus Area is defined as a distinct area of CII research emphasis that has led
to research publications/products.
9
3. CII Knowledge Structure
A Knowledge
Area
Focus Areas
Among the 47 Focus Areas identified, some are more often implemented by CII
member companies than others. Accordingly, those practices that are commonly
utilized typically have greater impact on the organizational success. Therefore,
three categories of Focus Areas were developed based on product support and
usage as described below.
Each Knowledge Area is subdivided into Focus Areas that include Best Practices,
Proposed Best Practices – Pending Validation, and/or Information. A CII Best Practice
is defined as a process or method that, when executed effectively, leads to enhanced
project performance. A CII Proposed Best Practice – Pending Validation is defined as
10
3. CII Knowledge Structure
a process or method that may become a CII Best Practice, but has not yet completed
the validation process. An Information Focus Area includes investigation results that
provide findings and/or reports, but does not provide processes or methods. To determine
whether a Focus Area falls into one of these three areas, the Knowledge Team developed
a Best Practice Screening Process that outlines the method of qualifying best practices.
This process is explained in detail later in this chapter.
Each Best Practice and Proposed Best Practice is supported by tools, products, and
references, while each Information Focus Area is supported by products and references
only. In order to implement a Best Practice, there must be access to and an understanding
of the associated tools and products. The reference materials only provide high level
information about the Focus Area.
CII Knowledge
Area (KA)
11
3. CII Knowledge Structure
As of December 2000, the CII Knowledge Structure had 47 Focus Areas under 13
Knowledge Areas, which were broken into 11 CII Best Practices, 12 CII Proposed Best
Practices, and 24 Information Areas as summarized in Table 1.
12
3. CII Knowledge Structure
In order to determine the right category for each Focus Area and to support future
updating of CII’s knowledge base, the Knowledge Team developed a Best Practice
Screening Process as summarized in Figure 4.
CII Best
Practice
STOP
CII Proposed
Best Practices NO
(Pending
Validation) Validation through (one of
Member
Rigorous Post-
BM&M Acceptance,
Research
Validation Use, and
Validation
Validation
STOP
NO
NO
Defined Process/Method
- Steps and activities
CII Focus
Area
13
3. CII Knowledge Structure
The best practice screening process starts with investigating whether a CII Focus
Area includes a defined process or a method that describes steps and activities. If not, it
is categorized under “Information.” If it includes a process or method, the question of
whether there has been comprehensive and overwhelming research study is examined. If
the answer is no, it also falls under “Information.” To become a CII Best Practice, it has
to be validated through one of three criteria. If it passes any one of these criteria, then it is
considered as a CII Best Practice. These three criteria include:
1. BM&M validation
2. Member acceptance, use, and validation
3. Rigorous post-research validation
If a Focus Area fails to pass this step, it is categorized under “CII Proposed
Best Practices – Pending Validation.” All products falling into this category may
become a “CII Best Practices” at a later date or move back to the “Information”
category based on an annual review.
• Team Building
14
3. CII Knowledge Structure
The three Focus Area types (CII Best Practices, CII Proposed Best Practices – Pending
Validation, and Information) were categorized based on the extent of development
and usage within CII. This characterization does not diminish the importance of any
of the Focus Areas that have been identified. Each area has been the subject of at
least one CII research investigation.
1. Front-End
Planning
(CII Knowledge Area)
Legend:
SP/IR: Special Publication or Implementation RS: Research Summary
Resource EM: Education Module
SD/RR: Source Document or Research Report
VC: Video Cassette
15
3. CII Knowledge Structure
16
Chapter 4
Conclusions
The CII ISC has continuously tried to help member companies implement the right
CII products in a logical, structured, and efficient manner so that they can gain the
greatest benefit from implementation. Three recommendations are given below to
organizations wishing to improve their implementation efforts.
The CII Implementation Model specifies building blocks for implementing CII
products. These building blocks include:
• Corporate commitment
• Self auditing
• Product(s) training
• Product implementation
• Measurement of results
• Celebration of success
17
4. Conclusions
The CII Knowledge Structure can be utilized in many ways. It can be used for
implementation assistance by providing a way of finding CII Best Practices and other
related products. The CII catalog has already been revised using this structure in
order to help members easily locate products. Consistent terminology will help with
communication among practitioners. The CII Knowledge Structure will be reviewed and
updated on an annual basis as new products emerge.
Eleven CII Best Practices have been identified thus far and the list will continue
to evolve. At a minimum, organizations should seriously consider adopting the CII
Best Practices as outlined below.
• Team Building
18
References
19
Appendix 1
Knowledge Structure Terminology
Knowledge Area – Logical grouping of CII topical areas. Knowledge Areas reflect
project phases or construction issues.
Focus Area – A distinct area of CII research emphasis that has lead to research
publications/products.
Best Practice – A process or method that, when executed effectively, leads to enhanced
project performance.
Proposed Best Practice – Pending Validation – A process or method that may become a
CII Best Practice, but has not yet completed the validation process.
Information – Investigation results that provide findings and/or reports, but do not
provide processes or methods.
Tools – A product supporting implementation that requires user interaction and results
in decisions, conclusions and/or outcomes.
Reference – Source or background materials that provide information about the topic
including research reports and video. Research Reports typify CII products that
are considered references.
21
Appendix 2
Knowledge Structure Development Process
Define Terminologies
23
Implementation Strategy Committee
* Principal Author
25
Previous Members of Implementation Strategy Committee
26
Construction Industry Institute
The University of Texas at Austin
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