Q.2. Study the following CASE/SITUATION AND express your opinion.

1) Mr. HARSHAD is AN entrepreneur AND ENGAGED in production of eco-friendly

utensils. Both MALE AND FEMALE workers ARE working in his FACTORY. All MALE
employees ARE directly working on MACHINES WHEREAS FEMALE employees ARE
working in PACKAGING DEPARTMENT. Mr. SHARATH is working AS FINANCE
MANAGER while Mrs. NAINA is working AS HR MANAGER who is responsible for
recruiting employees in the FACTORY. On this BASIS:
i) Identify ANY one principle of MANAGEMENT in ABOVE CASE.
PRINCIPLE OF DIVISION OF WORK
ii) WHAT is the DESIGNATION of Mrs. NAINA in this ORGANIZATION.
HUMAN RESOURCE MANGER
iii) Who is responsible for OVERALL PLANNING of the ORGANISATION?
MR. HARSHAD

2) In 'Fine DIAMONDS Ltd.' 200 employees ARE working in three shifts. In first shift 60
employees, in second shift 60 employees AND in third shift 80 employees ARE
working without sufficient BREAKS except lunch BREAK AND shift CHANGE BREAK.
No employee is ABLE to complete the work in DESIGNATED time due to
INAPPROPRIATE time MANAGEMENT which results into DELAY for next shift
employees.
i) Identify which scientific principle needs to be followed by the COMPANY.
PRINCIPLE OF SCIENTIFIC MANAGEMENT – SCIENCE, NOT RULE OF THUMB
ii) Suggest two scientific techniques which CAN be used for smooth flow of
work in 'Fine DIAMONDS Ltd. '
Work study – Fatigue study and Scientific task setting
iii) Why the work is not being completed in time?
 Long working hours without sufficient breaks
 No Time mangement

3) Mr. RAM, AN emergining entrepreneur HAS designed A STRUCTURE of his business

ORGANIZATION by TAKING into CONSIDERATION the required resources such AS LAND,
money, MACHINERY, workforce etc, for his new business. He APPOINTED MR.SHYAM
AS A MANAGER. MR.RAM HAS ASSIGNED the responsibilities such AS recruitment,
selection, TRAININg AND development AND to determine the REMUNERATION of the
employees' to MR.SHYAM. Mr. RAM HAS ALSO APPOINTED MR.SHUBHAM to supervise
the work done by the employees ACCORDING to the STANDARDS given to the employees.
MR.SHUBHAM HAS to ALSO suggest the remedies to the employees wherever NECESSARY.
On this context, find out the MANAGEMENT functions performed by
i. Mr. RAM – Planning & organising
ii. MR.SHYAM - Staffing
iii. MR.SHUBHAM - CONTROLLING
4) In XYZ COMPANY, Mr. Lele gives instructions to the employees working under
him, provide GUIDANCE AND MOTIVATES them for their best PERFORMANCE. On the
other HAND MR.SAYYAD TAKES effort to HARMONIZE the work done by the
employees of different DEPARTMENTS while ACHIEVING ORGANIZATIONAL GOAL.
MR.DESAI is looking AFTER the ARRANGEMENT of required resources to the business
ORGANIZATION.

Mention the NAME of employee ENGAGED in following functions:

 Organisation – Mr. Desai
 Direction – Mr. Lele
 Coordination – Mr. Sayyad

5) Mr. SOHAM is young MBA degree holder, Mr. NAVIN is B.Com GRADUATE. Mr.
SOHAM is willing to START DAIRY FARM AT his VILLAGE. Mr. NAVIN is willing to work AS
CASHIER in PRIVATE COMPANY.
i) Find out DREAM of SOHAM AND NAVIN.
 Soham - Entrepreneur
 Navin – get a fixed salaried job
ii) STATE ANYONE FEATURE of Entrepreneur.
Risk bearer
iii) To become successful entrepreneur, which QUALITIES Mr. SOHAM should HAVE?
Risk bearer, innovator and creator

6) MS.HARSHALI HAS STARTED new business two YEARS AGO. Her customers ARE
LOCATED in different PARTS of the country AND hence they ARE directly depositing bill
AMOUNT in her business ACCOUNT. At the SAME time she used to PAY VARIOUS
PAYMENTS from this ACCOUNT only.
i) Identify Type of ACCOunt MAINTAINED by Ms. HARSHALI.
CURRENT ACCOUNT
ii) Suggest ANY one modern WAY of money TRANSFER to MS.HARSHALI.
NEFT – NATIONAL ELECTRONIC FUND TRANSFER
iii) WHAT kind of FACILITY does she get on her BANK ACCOUNT?
OVERDRAFT FACILITY

7) Mr. JAGAN is A SALARIED person. He WANTS to TAKE policy for his two children which
ASSURES them protection AS well AS COMPLETES their FINANCIAL needs once they
become MAJOR by AGE.
i) Suggest him A policy which CAN SATISFY requirements of his children.
 Child Insurance Policy
ii) Who ARE BENEFICIARIEs of policy?
Children of the insured person
iii) In ABOVE CASE which principle is involved?
Principle of Insurable interest

8) Mr. SHARAN is successful MANUFACTURER. He is HAVING production units AT VARIOUS

LOCATIONS. He is HAVING multiple production units, he HAS LARGE stock of RAW
MATERIAL AND finished goods. He is worried ABOUT SAFEGUARDING goods from ANY
UNWANTED FINANCIAL loss. He ALSO requires to TRANSFER RAW MATERIAL AND finished
goods from one unit to other but does not HAVE ANY FACILITY for THAT. He ALSO
requires funds for EXPANSION.
i) NAME the service which will help him to SAFEGUARD goods from ANY
DAMAGE?.

WAREHOUSING
ii) Which service will help him to remove difficulty of PLACE?
TRANSPORTATION
iii) From which service sector will he get FINANCIAL support?
Banking sector

9) Mr. Amit is A BUSINESSMAN. He HAS his own FACTORIES in Pune AND NASHIK.
He lives in Pune with his wife AND 2 DAUGHTERS AGED 5 AND 8 YEARS.
i) CAN Mr. Amit TAKE A life INSURANCE policy for his wife AND 2 children?
Whole Life Policy
ii) CAN Mr. Amit TAKE A MARINE INSURANCE policy for his FACTORIES?
CANNOT TAKE MARINE INSURANCE FOR HIS FACTORIES
iii) Which type of INSURANCE should Mr. Amit TAKE for protecting his FACTORIES
from loss due to fire?
Floating Fire Insurance

10) ABHAY PURCHASES some gift ARTICLES online from WWW.FLIPKART.COM. At the SAME
time SHEETAL PURCHASED gift from E-BAY.COM.
i) Which website is reLATED to C2C?
E-BAY.com
ii) Which website is rELATED to B2C?
Flipcart
iii) WHAT first step does ABHAY need to follow?
Registration
11) SATVIK PURCHASES WATCH from TITAN shop AND his friend SHAMBHAVI PURCHASES
WATCH from online shopping site.

iv) Which shopping is from TRADITIONAL business?

Purchase of watch from titan shop
v) Which shopping is from e-business?
Purchase of watch from online site
vi) Which business involved high risk ?
E-business

12) Mr. Ved MADE his PAYMENT by cheque AT the SAME time Mr. Shlok MADE his
PAYMENT by fund TRANSFER.

vii) Whose PAYMENT is FASTER ?

Fund transfer by Mr. Shlok
viii) Whose PAYMENT is RELATED to TRADITIONAL business ?
Mr. Ved
ix) Whose PAYMENT is RELATED to e-business ?
Mr. Shlok

13) YASHWANT Co. Ltd. is providing FACILITIES for their FEMALE STAFF like DAY CARE
centre for kids AND work from home FACILity. Even MANAGEMENT TAKES their
suggestions while TAKING the decisions though they ARE members of TRADE union
i) By doing this they ARE following SOCIAL responsibilities TOWARDS which
interest groups?
Towards Employees
ii) WHAT VALUES ARE they presenting?
Social values
iii) WHAT kind of responsibilities employer follows in ABOVE CASE?
RECOGNITION OF TRADE UNIONS

14) An ORGANISATION MANUFATURING PAINTS HAS been enjoying A prominent MARKET

position since MANY YEARS. It HAS been dumping its UNTREATED poisonous WASTE
on the river BANK: which HAS CREATED MANY HEALTH problems for the NEARBY
VILLAGES.

iv) Which responsibility is neglected by MANUFACTURING ORGANISATION?

RESPONSIBILITY TOWARDS THE PROTECTION OF THE ENVIRONMENT
v) WHAT kind of pollution they ARE doing?
Water Pollution
 vi) WHAT PRECAUTIONARY MEASURES they need to TAKE?
WASTE MANAGEMENT

3R – REDUCE, REUSE AND RECYCLE

15) A vehicle MANUFACTUring COMPANY HAS ADOPTED the following PRACTICES.

A. Only those components will be used by the comPANY which ARE environment
friendly.
B. There will be DISCHARge of HARMFUL WASTES only AFTER their proper
TREATMENT.
C. Pollution level of every vehicle will be MAINTAINed AS per INTERNATIONAL
STANDARDS.

i) by doing this,business ORGANISATion follows sociAL responsibility

tOWARDS which interest group?
Towards society for the Protection of the environment
ii) WHAT kind of pollution do they WANT to AVOID?
AIR POLLUTION
iii) WHAT kind of MESSAGE do they WANT to convey?
Protect the environment

16) Mr. Ashok visited A SHOP to buy A PAIR of shoes of RS. 700. The SALESMAN forced
him to buy A PAIR of bigger size shoes of ORDINARY COMPANY by CLAIMING this
size would be SUITABLE to him. After REACHING home, he discovered THAT shoes
ARE still too big for him. He COMPLAINED ABOUT the shoes to the shopkeeper. It
WAS denied by the shopkeeper to REPLACE the shoes despite of AVAILABILITY of
stock.
In ABOVE CASE
i) Which right HAS been VIOLATED?
Right to choose
ii) Comment on the right which HAS been VIOLATED.
CUSTOMER HAS THE RIGHT TO CHOOSE AND NO SELLER CAN FORCE THE
CUSTOMER TO CHOOSE A PARTICULAR PRODUCT
iii) Where CAN Mr. Ashok file his COMPLAINT?
REDRESSAL FORMS

17) Mrs. MEERA A resident of NAGPUR District bought A WASHING MACHINE worth Rs.
50,000 without CASH memo with A WARRANTEE period of 2 YEARS. After 1.5
YEARS she noticed some defect AND ASKED the COMPANY to REPAIR or REPLACE it.
The COMPANY did not ACCEPT her COMPLAINT despite of the defective product.
In the ABOVE CASE,
i) Suggest SUITABLE REDRESSAL MACHINERY to protect her right.
District Commission
ii) If she is not SATISFIED with the decision given by REDRESSAL MACHINERY,
where should she APPEAL?
 STATE COMMISSION
iii) WHAT WAS the negligence of Mrs. MEERA while buying the WASHING
MACHINE?
DID NOT COLLECT CASH MEMO

18) Mr X PURCHASES goods from NEAREST shop. Mr Y PURCHASES mobiles from

Tokyo. Mr Z of NANDURBAR PURCHASES electronic goods from Delhi.
i) From which type of MARKET does Mr.X PURCHASE?
Local Market
ii) NAME the type of MARKET from where Mr.Y DEALS?
International Market
iii) STATE the type of MARKET from where Mr.Z PURCHASES goods?
National Market

19) Mr. X DEALS in import AND export business so he needs different foreign currencies.
For the EXPANSION of his business, he borrows money from BANK. He invests his
funds in the equity SHARES.
i) NAME the MARKET from where does Mr.X borrow money?
Capital Market
ii) NAME the MARKET where does Mr. X invest his funds?
Regulated Market
iii) Which type of currency is required for INTERNATIONAL MARKET?
Foreign currency