Unit 5: Technical Marketing Information (TMI)

Unit 5
Technical Marketing Information (TMI)

Unit Objectives:
At the completion of this unit each student will be able to use the
Technical Marketing Infomation (TMI) System to obtain information
on Caterpillar products.

Unit References:
None

Tooling:
Personal Computer (PC) with Windows 2000 or XP

INSTRUCTOR NOTE: This unit is a working text to be used by

the instructor while performing the TMI tasks in the classroom
as the students perform the same tasks on individual computers.
Unit 5 2 Caterpillar Communications
Lesson 1

Corporate Sign-on

The TMI system is accessed directly through the internet at tmiweb.cat.com or

through the Service Information System (SIS) at sis.cat.com. If TMI is accessed
directly through the internet or through SIS, the Corporate Web Security (CWS)
screen will appear. CWS is the entry point for all the CAT data systems. Enter
your login ID and password. If you don’t have an ID yet contact your dealership’s
information systems coordinator.
Unit 5 3 Caterpillar Communications
Lesson 1

Service Information System

If SIS was accessed first, the SIS WEB screen appears. Select Engine Technical
Marketing Information – TMI WEB (Arrow). If the tmiweb.cat.com address was
used, the TMI web initial screen is displayed.
Unit 5 4 Caterpillar Communications
Lesson 1

Initial Screen for TMI Web

This is the initial screen for TMI Web. The vertical navigation bar on the left side
of the TMI Web opening screen includes several selections:

AIMS Applications: AIMS stands for A Cluster Information Management System.

TMI Web: When you choose any selections below TMI Web, information can be
accessed from many data sources by inputting a reference number.
TMI Definitions: The TMI Definitions includes an abbreviation list and a list of
engine performance definitions.
TMI Tutorial: A TMI tutorial is also accessible from the TMI Web initial screen.
Unit 5 5 Caterpillar Communications
Lesson 1

Access AIMS

This is the AIMS screen. AIMS allows you to access the Caterpillar main frame
and acquire engineering data and information. AIMS also allows access to Host on
Demand. For more information on AIMS select FAQs under the Help/Information
category.
Unit 5 6 Caterpillar Communications
Lesson 1

Reference Numbers

This is the Engine/Parts Data screen. Click on the drop-down window to select the
particular reference number source you’re going to use. There are several choices:

1. Emodel- this is an engineering model number. As a result of new product introduction new
engine models receive a Emodel number. By typing in the Emodel number technicians can
find out as shipped engine information.
2. Feature code- this number describes a part or engine so when an order is placed with
Caterpillar, the factory can determine what is being ordered.
3. Feature text search- this number will narrow down a general search to components that have
certain attachments or features

NOTE: As of this document publication date the Feature Text Search function is in
development and not yet available.

4. Flash file number- the flash file provides the parameters for the ECM.
5. Invoice number- this is assigned by Caterpillar when the engine is invoiced; it is how
the engine is billed to the dealer and provides a tracking path after the sale.
6. Part number- individual parts are assigned a number and many of these part numbers are
put together in an assembly to form a group.
7. Performance number- this number is assigned by Caterpillar to designate a particular set
of engine parameters.
8. Serial number- the primary number used for researching information about a specific
engine.
9. SerialNo prefix- this number coincides with a machine, engine, or generator.
10. Shipping order number- this number is assigned by the factory at the point of order and
is used to track the engine order through the manufacturing process.
11. Test spec number- this is the fuel setting number like the 0T, 2T, etc. number.
Unit 5 7 Caterpillar Communications
Lesson 1

Emodel

As a result of new product introductiona new engine models receive an Emodel

number. By typing in the Emodel number technicians can find out “as shipped”
engine information.
Unit 5 8 Caterpillar Communications
Lesson 1

Feature Code
1

Next let’s go to the category called feature code. Enter the number FLYHG02.
When the Retrieve Data button (1) is pressed the part is listed and the engine
models that the part is found on is also listed. You can select an engine model by
clicking on an engine model link (2).
Unit 5 9 Caterpillar Communications
Lesson 1

Engine Model

When an Engine Model is selected you will find the additional information shown
above.
Unit 5 10 Caterpillar Communications
Lesson 1

Flash File Number

The next category is flash file number. By entering a flash file number such as
2858506 in the Reference Number box and selecting retrieve data, the program will
perform a search and tell you if any changes have been made to that file. If no
changes are found, a message window will display indicating no change data found.
Unit 5 11 Caterpillar Communications
Lesson 1

Invoice Number

The next category on the drop down window is invoice number. If you have an
invoice number from a customer and want to get details on the content of the
invoice you can load that number into the reference number box and select retrieve
data.

Enter the invoice number 36GE125683 and click Retrieve Data. The information
for engine 4EK00343 is displayed. As you can see there are a number of individual
categories you can search through by using the invoice number. For example, the
selections you can choose from to get additional information are Engine Test, As
Shipped, Physical Data, Gasket Kit, Reman Data, Test Spec, Component Data, Spec
Xref, and Emissions Data.
Unit 5 12 Caterpillar Communications
Lesson 1

Engine Test

This is the information in the Engine Test tab retrieved by using the invoice number
36GE125683.
Unit 5 13 Caterpillar Communications
Lesson 1

As Shipped Consist

This is the information obtained when the As Shipped Consist tab is selected.
Unit 5 14 Caterpillar Communications
Lesson 1

Physical Data

This is the information obtained when the Physical Data tab is selected.
Unit 5 15 Caterpillar Communications
Lesson 1

Gasket Kit

This is the information obtained when the Gasket Kit tab is selected. The Gasket
Kit tab lists all the repair parts for the engine.
Unit 5 16 Caterpillar Communications
Lesson 1

Reman Parts

This is the information obtained when the Reman Parts tab is selected. The Reman
Parts will give you a list of all the remanufactured parts or components available for
the engine.
Unit 5 17 Caterpillar Communications
Lesson 1

Test Spec

This is the information obtained when the Test Spec tab is selected.
Unit 5 18 Caterpillar Communications
Lesson 1

Component Data

Selecting the Component data tab will allow you to find performance data on
specific components for the engine you are researching.
Unit 5 19 Caterpillar Communications
Lesson 1

Spec Xref

This is the information obtained when the Spec Xref tab is selected.
Unit 5 20 Caterpillar Communications
Lesson 1

Emissions Data

This is the information obtained when the Emissions Data tab is selected.
Unit 5 21 Caterpillar Communications
Lesson 1

Part Number

The next category is part number. Enter the part number 4N6954. Entering a part
number or group number will allow you to breakdown the part or group number into
its component parts. It also shows you the current change level of the part or group.
Previous levels also can be viewed by selecting another level from the window. You
can view engineering notes on a part number by clicking on the Click Here to View
Note Information link (arrow).
Unit 5 22 Caterpillar Communications
Lesson 1

Reference Number Notes

Based on the information contained in the notes you can determine if further
investigation is needed or if you have all the data required.
Unit 5 23 Caterpillar Communications
Lesson 1

Performance Number

The next inquiry mode is performance number. The performance number is

assigned by Caterpillar to designate a particular set of engine parameters. In the
reference number box, type in the performance number DM8492. Using the lower
arrow, scroll down the page and review the information available.
Unit 5 24 Caterpillar Communications
Lesson 1

Serial Number

Next in the list is Serial Number. Enter the serial number 7SM00356 and select
retrieve data. The following screen will appear. Again, from this screen you can
access several other areas and obtain additional information about this particular
engine.
Unit 5 25 Caterpillar Communications
Lesson 1

Serial No Prefix

Using the SerialNo Prefix 4EK, you will receive the information displayed above.
Unit 5 26 Caterpillar Communications
Lesson 1

Shipping Order Number

One of the last search categories in the reference number drop down menu is the
Shipping Order number. Enter the Shipping Order number CW78000 and click
Retrieve Data. The information for engine 4EK00343 is displayed. As you can see
there are a number of individual categories you can search through by using the
Shipping Order number. Typically, you won’t have access to this number unless
you get it from someone in the Engine Sales department at your dealership or if you
have direct access to the Caterpillar invoice. The selections you have available
from this screen are the same as previously described for the Invoice Number.
Unit 5 27 Caterpillar Communications
Lesson 1

Test Spec. Number

The last reference title on the drop down menu is Test Spec. Number. Type in the
Test Spec number 2T9370 in the Reference Number box. From one of the previous
screens you should already have the spec. number for your engine. There are
additional inquiries that can be made from this screen by using the tabs Test Spec,
When Used, Build History, and Spec Xref .
Unit 5 28 Caterpillar Communications
Lesson 1

Generator Data

The Generator Data screen is accessed from the TMI main screen under the TMI
Web category. With a model number, you can get information on how your
generator was tested in the factory and what scores it received on those tests. You
will be able to find your generator’s top performance ability.
Unit 5 29 Caterpillar Communications
Lesson 1

Transmission Data

The Transmissions Data screen is accessed from the TMI main screen under the
TMI Web category. The Transmissions Data option is very similar to the generator
data option. This area of TMI will provide you with the testing information on
many of Caterpillar’s transmissions before they left the factory.
Unit 5 30 Caterpillar Communications
Lesson 1

Machine Data

The Machine Data screen is accessed from the TMI main screen under the TMI
Web category. The machine data option is very similar to the generator data and
transmission data options. This area of TMI will provide you with the testing
information on many of Caterpillar’s machines before they left the factory.
Unit 5 31 Caterpillar Communications
Lesson 1

Certify Rerate

The certify rerate page shows engines that have been rerated if they are under or
over power. This page shows engines whose performance data has changed.

NOTE: The Certify Rerate tool has been updated and replaced. You can get
the certification information from the Emissions Certification (Emissions Data)
tab available from the Engine/Parts Data window. An example above shows
the tab after it was selected. The 'Certify Rerate' link that brought you to this
page will be removed.
Unit 5 32 Caterpillar Communications
Lesson 1

Compare Consists

The Compare Consists screen is accessed from the TMI main screen under the TMI
Web category. The Compare Consists page shows parts that have changed in their
displayed history of an assembly or group.
Unit 5 33 Caterpillar Communications
Lesson 1

Fuel Map

The Fuel Map screen is accessed from the TMI main screen under the TMI Web
category. The Fuel Map page is for internal Caterpillar only. This page will
provide fuel rates at various RPM’s for performance numbers.
Unit 5 34 Caterpillar Communications
Lesson 1

Zero Power Report

The Zero Power Report screen is accessed from the TMI main screen under the TMI
Web category. The zero power report section of TMI lists the engines that do not
have information available on TMI.
Unit 5 35 Caterpillar Communications
Lesson 1

TMI Abbreviations

The Abbreviations screen is accessed from the TMI main screen under the TMI
Definitions category. The abbreviation list includes abbreviations and definitions
for Caterpillar technical terms.
Unit 5 36 Caterpillar Communications
Lesson 1

TMI Performance Definitions

The Engine Performance Definitions screen is accessed from the TMI main screen
under the TMI Definitions category. To view a performance definition, select the
link in the right column. Select TM6825 (arrow).
Unit 5 37 Caterpillar Communications
Lesson 1

TMI Performance Definitions

This screen shows the Engine Performance Definition for TM6825 (Clutch
Selection Information).
Unit 5 38 Caterpillar Communications
Lesson 1

Data Contacts

The Data Contacts screen is accessed from the TMI main screen under the TMI
Definitions category. The Data Contacts screen is a list of who to contact to get
additional information on Caterpillar products.
Unit 5 39 Caterpillar Communications
Lesson 1

Critical Fields

The Critical Fields screen is accessed from the TMI main screen under the TMI
Definitions category. The critical fields screen lists information that is necessary to
create Spec Sheets, Performance sheets, and Technical data sheets.
Unit 5 40 Caterpillar Communications
Lesson 1

TMI Tutorial

The TMI Tutorial is accessed from the TMI main screen under the TMI Tutorial
category. The TMI tutorial provides a brief overview of the navigation and
functionality of the TMIWeb application. Navigation throughout TMIWeb is quite
simple since typical Web Brower technology is used throughout.
Unit 5 -1- Caterpillar Communications
Instructor Copy Exercise 5.1.1

Instructor Copy Exercise 5.1.1

TECHNICAL MARKETING INFORMATION (TMI)
EXERCISE 5.1.1

Exercise 1

Reference information:
Engine model / serial number: 3176, 7LG00774

From the consist what is the part number and change level of the flywheel group that was originally
shipped with this engine? Flywheel group part number: 7C1748
Change level= 10

Exercise 2

Reference information:
Engine model / serial number: 9NN00414

According to TMI Web what is the test spec number that this engine was built to? 2T8703
What is the engine only coolant capacity? 21 liters (5.5 gallons)
What is the part number for a remanufactured injector? 10R0955

Exercise 3

Reference information:
Engine model / serial number: 7SM00356

What is the total heat rejection to the cooling system on this engine? 19,279 btu's at 1800 rpm
Unit 5 -2- Caterpillar Communications
Student Copy Quiz 5.1.1

Student Copy Exercise 5.1.1

TECHNICAL MARKETING INFORMATION (TMI)
EXERCISE 5.1.1

Exercise 1

Reference information:
Engine model / serial number: 3176, 7LG00774

From the consist what is the part number and change level of the flywheel group that was originally
shipped with this engine? Flywheel group part number:
Change level=

Exercise 2

Reference information:
Engine model / serial number: 9NN00414

According to TMI Web what is the test spec number that this engine was built to?
What is the engine only coolant capacity?
What is the part number for a remanufactured injector?

Exercise 3

Reference information:
Engine model / serial number: 7SM00356

What is the total heat rejection to the cooling system on this engine?