SOFTNET-IE RNA 1

Introduction

Safety notes 2

Product description 3
SIMATIC NET
Installing and uninstalling 4
PG/PC - Industrial Ethernet
SOFTNET-IE RNA Diagnostics and
5
troubleshooting

Further Information 6
Operating Instructions

PRP-compatible devices 7

11/2019
C79000-G8976-C272-07
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.

DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.

WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.

CAUTION
indicates that minor personal injury can result if proper precautions are not taken.

NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by personnel qualified for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:

WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.

Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

Siemens AG Document order number: C79000-G8976-C272 Copyright © Siemens AG 2019.

Digital Industries Ⓟ 10/2019 Subject to change All rights reserved
Postfach 48 48
90026 NÜRNBERG
GERMANY
Table of contents

1 Introduction ............................................................................................................................................. 5
2 Safety notes ............................................................................................................................................ 9
3 Product description ............................................................................................................................... 11
4 Installing and uninstalling ...................................................................................................................... 15
4.1 Notes on setting up .................................................................................................................15
4.2 Installation ...............................................................................................................................16
4.3 Configuration ...........................................................................................................................19
4.4 License key .............................................................................................................................21
4.5 SNMP service .........................................................................................................................22
4.6 Uninstalling .............................................................................................................................23
4.7 Updating Ethernet network adapters ......................................................................................24
5 Diagnostics and troubleshooting............................................................................................................ 27
5.1 Diagnostics .............................................................................................................................27
5.2 Troubleshooting ......................................................................................................................36
6 Further Information ............................................................................................................................... 39
7 PRP-compatible devices ....................................................................................................................... 41

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Table of contents

SOFTNET-IE RNA
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Introduction 1
SIMATIC NET SOFTNET-IE RNA (Redundant Network Access)
The "SOFTNET-IE RNA" software is part of the SIMATIC NET product family.
The SIMATIC NET family comprises various software and hardware components that
complement each other and that are carefully tailored for specific automation tasks.

What is possible with SOFTNET-IE RNA?

Using the "SOFTNET-IE RNA" software, two real Ethernet network adapters of the PC can
be configured into one virtual RNA adapter. When an application uses a virtual RNA adapter,
Ethernet communication takes place simultaneously over these two real Ethernet network
adapters. Ethernet communication takes place based on the Parallel Redundancy Protocol
functionality (PRP).

Purpose of this document

This document supports you during installation and commissioning of the "SOFTNET-IE
RNA" software on a PC system.

Path information in the document

Note
Path information is based on Windows 7
The path information described in this document is based on the Start menu of Windows 7.

Validity of this document

This document is valid for the following software of the SIMATIC NET product family:
SOFTNET-IE RNA

Standards and approvals

The "SOFTNET-IE RNA" software was developed based on the "IEC 62439-3 Edition 2.0
2012" standard taking into account the draft "IEC 62439-3:2011/FDIS" and with adaptation of
the MIB.

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Operating Instructions, 11/2019, C79000-G8976-C272-07 5
Introduction

Industry Online Support

In addition to the product documentation, the comprehensive online information platform of
Siemens Industry Online Support at the following Internet address:
Link: (https://support.industry.siemens.com/cs/de/en/)
Apart from news, there you will also find:
● Project information: Manuals, FAQs, downloads, application examples etc.
● Contacts, Technical Forum
● The option submitting a support query:
Link: (https://support.industry.siemens.com/My/ww/en/requests)
● Our service offer:
Right across our products and systems, we provide numerous services that support you
in every phase of the life of your machine or system - from planning and implementation
to commissioning, through to maintenance and modernization.
You will find contact data on the Internet at the following address:
Link: (http://www.automation.siemens.com/aspa_app/?ci=yes&lang=en)

Training
See alsoThe training offer includes more than 300 courses on basic topics, extended
knowledge and special knowledge as well as advanced training for individual sectors -
available at more than 130 locations. Courses can also be organized individually and held
locally at your location.
You will find detailed information on the training curriculum and how to contact our customer
consultants at the following Internet address:
Link: (https://new.siemens.com/global/en/products/services/industry/sitrain/personal.html)

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 Introduction

Security information
Siemens provides products and solutions with industrial security functions that support the
secure operation of plants, systems, machines and networks.
In order to protect plants, systems, machines and networks against cyber threats, it is
necessary to implement – and continuously maintain – a holistic, state-of-the-art industrial
security concept. Siemens’ products and solutions constitute one element of such a concept.
Customers are responsible for preventing unauthorized access to their plants, systems,
machines and networks. Such systems, machines and components should only be
connected to an enterprise network or the internet if and to the extent such a connection is
necessary and only when appropriate security measures (e.g. firewalls and/or network
segmentation) are in place.
For additional information on industrial security measures that may be implemented, please
visit
Link: (https://www.siemens.com/industrialsecurity)
Siemens’ products and solutions undergo continuous development to make them more
secure. Siemens strongly recommends that product updates are applied as soon as they are
available and that the latest product versions are used. Use of product versions that are no
longer supported, and failure to apply the latest updates may increase customers’ exposure
to cyber threats.
To stay informed about product updates, subscribe to the Siemens Industrial Security RSS
Feed under
Link: (https://support.industry.siemens.com/cs/ww/en/ps/15247/pm)

SIMATIC NET glossary

Explanations of many of the specialist terms used in this documentation can be found in the
SIMATIC NET glossary.
You will find the SIMATIC NET glossary on the Internet at the following address:
50305045 (https://support.industry.siemens.com/cs/ww/en/view/50305045)

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Introduction

SOFTNET-IE RNA
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Safety notes 2
Important notes on the use of SOFTNET-IE RNA

Note
Transmission speed
The "SOFTNET-IE RNA" product is also suitable for a transmission speed (T) of 100 Mbps
with long packets. With short packets, the transmission speed is reduced by a factor
corresponding to how much shorter the packets are than 1500 bytes.
T = 100 Mbps * packet length / 1500 bytes
At higher transmission speeds (T), the processor load of the PC can reach values at which
the PC works only with certain restrictions.

NOTICE
Ensure adequate resources
Redundancy mechanisms influence the performance of the system. You should therefore
make sure that there are adequate resources for the processor, memory and network. If the
PC is overloaded for a long time (more than 80 % processor or memory utilization), this
may result in restrictions and functional disturbances.

Note
The quality of redundancy depends largely on the network adapters used. By updating the
adapter drivers, the response can be significantly changed.

Note
The current standard prescribes that any redundant packet that arrives with a delay greater
than 400 ms is treated as a new packet and not discarded.

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Safety notes

NOTICE
After creating the virtual adapter, only use this adapter.
The Ethernet adapters used must not be used actively from the point in time when the
virtual RNA adapter is configured; in other words, for example, not configured or integrated
in other software.
The "SOFTNET-IE RNA" product must not be used alongside other link aggregation
variants (Server-, Intel-Teaming etc.).
After creating the virtual RNA adapter, this is the only one to be used. If you use the real
adapters assigned to the virtual RNA adapter, this can lead to functional disturbances.
Before you make changes to the hardware (real Ethernet adapters), you need to remove
corresponding virtual Ethernet adapters from the configuration.

Note
Depending on the components being used and configurations, "Wake on LAN" does not
work with self-assigned MAC addresses. In this case, use the original MAC addresses.

WARNING
SCALANCE X204RNA and RUGGEDCOM RS950G products (PRP-RedBox)
Note the warnings and security notices in the respective operating instructions when you
use products of the SCALANCE X204RNA and RUGGEDCOM RS950G product line.

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Product description 3
The "SOFTNET-IE RNA" product allows the cost-effective connection of a PC station to a
redundant network according to the PRP standard. Along with a brief introduction to this
standard, this section describes the connection of PC stations with "SOFTNET-IE RNA"
compared to the SCALANCE X204RNA product line based on examples.

What is the Parallel Redundancy Protocol?

The Parallel Redundancy Protocol is a redundancy protocol for Ethernet networks. It is
defined in Part 3 of the IEC 62439 standard. In the remainder of the text, PRP always stands
for the PRP-1 protocol. The areas of application of PRP are distributed applications with high
reliability demands that depend on the high availability of the network. Compared with classic
fault-tolerant networks, bumpless redundancy is possible with PRP. This redundancy
procedure can maintain data communication without interruption if there are interruptions in
the network. Other redundancy procedures have a reconfiguration time of the network of, for
example 200 ms (MRP, 50 nodes in the ring) or 300 ms (HSR, 50 nodes in the ring).
PRP has the advantage that it uses parallel, separate networks made up of standard
network components. End devices not capable of PRP can be connected to a PRP network
via a device with PRP capability, for example, a SCALANCE X204RNA or RUGGEDCOM
RS950G. This means that the frame of the end device can be transferred at the same time
via both networks. If a transmission path is interrupted, the frame arrives at its destination via
the second path.

Note
When using "SOFTNET-IE RNA", you may only use Ethernet network adapters that support
long Ethernet frames (Jumbo Frames) as the communication adapter.

Which network topologies can be implemented with SOFTNET-IE RNA?

With Gigabit Ethernet network adapters, PCs can be connected to a PRP network.

Note
Make sure that the maximum permitted cable lengths for the relevant devices are not
exceeded. You will find the permitted cable lengths in the Operating Instructions of the
relevant device.

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Product description

What is possible with the PRP-Redbox SCALANCE X204RNA and RUGGEDCOM RS950G?
The devices of the SCALANCE X204RNA and RUGGEDCOM RS950G product lines allow
the cost-effective setup of Industrial Ethernet structures with PRP functionality.
The following products are available:

SCALANCE Article number

X204RNA 6GK5204-0BA00-2KB2
X204RNA EEC 6GK5204-0BS00-3LA3
RUGGEDCOM RS950G 6GK6095-0GS2.-....
RUGGEDCOM RS950GNC 6GK6095-0GS1.-....

Note
You can find additional product information in the respective operating instructions.

Note
For PCS7 plants in which the frame length should at no point exceed an MTU-Size of 1500
bytes, the cascading of SCALANCE X204RNA with SCALANCE S is not recommended
because SCALANCE S forms frames with 1500 bytes of user data that are extended by
SCALANCE X204RNA to 1506 bytes according to the PRP standard.

Example of use

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 Product description

With the Parallel Redundancy Protocol (PRP), each node must transmit frames on two
independent, parallel networks (in the graphic LAN A and LAN B). These are two physically
separate networks with a bus (linear), star or ring topology. The PRP destination device must
also be connected to the two networks. This then receives each frame twice (via LAN A and
LAN B). The frame that is received first is forwarded to the application. The frame received
via the other LAN is discarded. This guarantees permanent communication when one of the
LANs fails.
Generally, the two separate networks are known as LAN A and LAN B. Since the frames
created for the particular LAN have an ID indicating the LAN, it is possible to identify frames
sent via the wrong network.
Devices that are connected to only one network, such as switches, are known as SANs
(single attached nodes). Devices that are connected over device interfaces to two networks,
are known as DANs (double attached nodes).

How is a redundant PRP network set up?

A network topology in which the Parallel Redundancy Protocol is used (PRP network)
consists of two separate Ethernet subnets. The structure of the two subnets does not need
to be identical.
A PRP network can be set up both with end devices with PRP capability and with standard
components. The following devices can be used:
● End devices with PRP capability (Double Attached Nodes PRP, Double Attached Node
implementing PRP, DANP), for example:
– CP 443-1 RNA
– PC with SOFTNET-IE RNA
– SIPROTEC protective devices with PRP capability
● Standard components (Singly Attached Nodes, SAN)
Standard components without PRP functionality can receive this functionality via
SCALANCE X-204RNA, SCALANCE X204RNA EEC or RuggedCom RS950G and be
connected to a PRP network.
SANs can, also be connected to a PRP network without supporting the PRP functionality.
All devices that are intended to use the PRP function in redundant networks must be able to
process frames with a length of up to 1532 bytes (Jumbo Frames). If this function is not
supported, data may be lost.

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Product description

Example of a configuration for a PRP network

The following figure shows the options for connecting devices in a network topology in which
the Parallel Redundancy Protocol (PRP) is used.

Figure 3-1 Example of the configuration of a network topology with PRP

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Installing and uninstalling 4
4.1 Notes on setting up
Read the following notes before you start to set up your system:
1. Identify the networks clearly, for example by labeling them (LAN A / LAN B).
2. Use a uniform setup.
Example: Always assign the left / top adapter on a PC to the network of LAN A and the
right / bottom adapter to the network of LAN B.
3. The assignment of the hardware to the corresponding entry in the system can be difficult.
To simplify this, you can, for example, connect the adapter for LAN A to an active
network, this is then noted in the network view and you can now assign this adapter to
LAN A and rename it accordingly.
4. Do not connect to the network until after the installation. With the help of SOFTET-IE-
RNA diagnostics, you can then recognize whether an adapter was connected to the
wrong network as long as an active redundancy partner exists.
5. Try to set up the network as symmetrically as possible. Due to differences in the number
of received frames on the LAN as shown by RNA diagnostics (redundancy status), you
can identify redundancy problems in the network more easily.
6. Use identical network adapters and make sure that these have the same driver version.

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Installing and uninstalling
4.2 Installation

4.2 Installation

User experience
To install SIMATIC NET PC software products, you should have experience of installing
software under the Windows version you are using.
To configure the communications modules, you should have experience and knowledge of
the following:
● Structure of the plant involved
● Configuration of the plant
You should only undertake the installation and configuration described below if you have this
knowledge.

Requirements and necessary permissions

To be able to operate "SOFTNET-IE RNA" on your PC, you require the following:
● Two Ethernet network adapters (onboard network adapters of the PC or additional
plugged-in Ethernet network adapters) for connection to a PRP network
● Administrator privileges for installation
● One SOFTNET-IE RNA license for each PC

General information

Note
Virus scanners
The use of a virus scanner during runtime can impair or severely slow down communication.
Dynamic virus protection, in particular using gatekeeper mechanisms, is therefore not
advisable. This is especially the case when trace files of the communication are written at
the same time.

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 Installing and uninstalling
4.2 Installation

Procedure during installation

To install "SOFTNET-IE RNA" follow the steps below:
1. Insert the data medium in a DVD drive.

Note
If Setup is not started automatically, start it by double-clicking on the "Setup.exe" file in
the main directory of the data medium.

2. Click "Install software".

3. Read the message about turning off the power save mode and click "Install software".
4. Select a Setup language and click "Next".
5. Read and accept the license conditions and click "Next".
6. Select the entry "SOFTNET-IE RNA" and click "Next".
7. Read and accept the changes to the system settings.
8. Click "Next". Depending on the selected components, the content of the dialog box may
differ.
9. Wait until all necessary components have been installed.
10.Depending on the installed software components, the "License Setup" dialog box opens.
In this dialog box you have the option of transferring license keys during the installation.
You have the following options for transferring the license key:
– To transfer the license key now during the installation, click on "Transfer license key".
The "Automation License Manager" is started. Enter the license key and return to the
installation (License key (Page 21)).
– To transfer the license key later, click "Next".
If the dialog box does not open, start the "Automation License Manager" when you have
completed the installation and enter the license keys.
11.To complete the installation, select the option "Yes, restart the computer now." and click
"Finish".
The computer is restarted.

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Installing and uninstalling
4.2 Installation

Extension for the SNMP service

Note
Note that to be able to use this functionality, the Windows SNMP service must be installed
(SNMP service (Page 22)).

The extension of the SNMP service, the "SNMP extension agent" software allows
communication via SNMP (Simple Network Management Protocol). It supports the
Community-based SNMP Version 2 (SNMPv2c). The "SNMP Extension Agent" software
makes the defined PRP MIB of the standard available (OID=.1.0.62439.3). The MIB
(IEC62439_120217.mib) is on the data medium (cd\sw\snmp\mibs) and contains
descriptions of the individual objects.

Run "Installation SNMP extension agent"

1. Install the software from the Start menu:
"Start" > "All Programs" > "Siemens Automation" > "SIMATIC" > "SIMATIC NET" >
"SOFTNET-IE RNA" > "Installation SNMP extension agent"
After installation, a dialog window is opened.
2. Close the dialog with "OK".

Run "Uninstall SNMP extension agent"

1. Uninstall the software from the Start menu:
"Start" > "All Programs" > "Siemens Automation" > "SIMATIC" > "SIMATIC NET" >
"SOFTNET-IE RNA" > "Uninstall SNMP extension agent"
After it is uninstalled, a dialog window is opened.
2. Close the dialog with "OK".

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 Installing and uninstalling
4.3 Configuration

4.3 Configuration

Procedure during configuration

Note
The configuration with SOFTNET-IE RNA requires administrator privileges.

To configure the software, follow the steps below:

1. Open the properties page of the SOFTNET-IE RNA configuration via the Start menu:
"Start" > "All Programs" > "Siemens Automation" > "SIMATIC" > "SIMATIC NET" >
"SOFTNET-IE RNA" > "SOFTNET-IE RNA Configuration"
2. Wait until the dialog for configuration opens and then make the required configurations.

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Installing and uninstalling
4.3 Configuration

The following configurations are available:

– Display configured adapters
The "Configured adapters" area shows the existing virtual RNA adapters.
– Delete configured adapters
To delete a virtual RNA adapter, select it in the list in the "Configured adapters" area
and click "Remove".
– Configure further adapters
To create a new virtual RNA adapter, enter a name for the adapter in the "Adapter
name" box in the "Configure further adapters" area.
Then assign real network adapters for LAN A and LAN B of the virtual adapter.
Available adapters are displayed in the list boxes. When an adapter is selected on one
side, it is no longer available on the other.
Set the MAC address of the virtual RNA adapter in the "MAC address of virtual
adapter" box. To do this, use the MAC address of one of the two real network
adapters or enter a valid MAC address. No multicast/broadcast address and no
address that already exists in the network may be entered. The character set for
permitted adapter names is as follows: 0-9; a-z; A-Z; - (hyphen); _ (underscore); ' '
(space); # (hash)
– Add a configured adapter
With the "Add" button, you enter the configured adapter in the list in the "Configured
adapters" area.
– Apply changes
With the "Finish" button, you exit the configuration screen and the changes are
adopted in the system.
– Discard changes
With the "Cancel" button, you close the dialog without adopting the changes.
– When the dialog is open, the adapters are locked
When the dialog is open, the functionality of the SOFTNET-IE RNA module is not
affected. However, when the dialog is open, the SOFTNET-IE RNA module cannot be
changed with other configuration tools, e.g. VMWare ESXi. If you wish to configure the
SOFTNET-IE RNA module, you need to close the dialog first.

Note
Not all applications make changes to the running system. To retain full performance,
restart the system after making changes to network adapters.
Note that the configuration of the adapters can take several minutes (maximum 5 min)
depending on the number of adapters involved and the system. The progress can be
followed in the Device Manager or in the Network and Sharing Center.

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 Installing and uninstalling
4.4 License key

4.4 License key

Transferring the license key

A matching license key is required for the "SOFTNET-IE RNA" software.
You can manage the license keys for running SIMATIC NET programs with the "Automation
License Manager".

Note
For more detailed information on the "Automation License Manager", refer to the online help
for the program.

Follow the steps below to transfer a license key:

1. Start the "Automation License Manager".
2. Select the data medium containing the required license key in the left-hand list
(navigation area).
3. In the right-hand list (object area), select the license key you want to transfer.
4. Click on the menu command "License Key" > "Transfer..." > "Transfer License Key"
dialog box.
5. Select the local drive of your PC to which you want to transfer the license key and confirm
with "OK".

Releasing licenses in use

Note
To release a license that is in use, remove all virtual RNA adapters from the system.
Enabling the license can take some time (maximum 5 minutes).

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Installing and uninstalling
4.5 SNMP service

4.5 SNMP service

Installing the SNMP service

The SNMP functionality of "SOFTNET-IE RNA" requires the SNMP service in the operating
system.
Following standard installation of Windows, the full SNMP service is not yet available in the
operating system.
To be able to use the full SNMP functionality of "SOFTNET-IE RNA", you must first work
through the following steps in order:
● Installing the SNMP service
● Adapting the network security settings to your own security needs
To do this follow the same steps as described in the installation instructions for the "SIMATIC
NET PC Software". This is in the "doc" subdirectory of the "SIMATIC NET PC Software"
DVD.

SNMP - MIB file for SOFTNET-IE RNA

The MIB file to be used for "SOFTNET-IE RNA" is on the "SIMATIC NET PC Software" DVD
in the folder "\sw\snmp\mibs" > "IEC62439_120217.mib".

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 Installing and uninstalling
4.6 Uninstalling

4.6 Uninstalling

Procedure for uninstalling

To uninstall the "SOFTNET-IE RNA" software, follow these steps:
1. Close all open programs.
2. Open the list of installed programs from the Start menu:
"Start" > "Control Panel" > "Programs" > "Programs and Features"
3. Right-click on the component "SIMATIC NET SOFTNET-IE RNA".
4. Select the "Uninstall" entry in the shortcut menu.
5. Confirm the prompt with "Yes".
6. Restart the PC to complete the uninstall procedure.

Note
If you have not used any other Siemens products, you can then also uninstall the
"Siemens Automation License Manager". To save your licenses prior to uninstalling the
"Siemens Automation License Manager", follow the steps below:
1. Use the "Siemens Automation License Manager" to back up the licenses.
2. Uninstall the "Siemens Automation License Manager" if you no longer require it.

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Installing and uninstalling
4.7 Updating Ethernet network adapters

4.7 Updating Ethernet network adapters

If you operate Ethernet network adapters via the "SOFTNET-IE RNA" software and want to
update their drivers, follow the steps below:
1. Remove the Ethernet network adapter from SOFTNET-IE RNA operation using the
configuration (refer to the section "Configuration (Page 19)".
2. Update the drivers of the Ethernet network adapter.
3. Configure the SOFTNET-IE RNA mode of the Ethernet network adapter again, see
section "Configuration (Page 19)".

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 Installing and uninstalling
4.7 Updating Ethernet network adapters

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Diagnostics and troubleshooting 5
5.1 Diagnostics
Start "SOFTNET-IE RNA diagnostics" from the Start menu:
"Start" > "All Programs" > "Siemens Automation" > "SIMATIC" > "SIMATIC NET" >
"SOFTNET-IE RNA" > "SOFTNET-IE RNA Diagnostics".

Note
If you start diagnostics with administrator privileges, you have additional configuration
options.

With "SOFTNET-IE RNA diagnostic", you can monitor a plant to obtain pointers regarding
disruptions in the redundant network. If you require more information, you can use a
"diagnostics" SAN to perform more precise diagnostics on a LAN with conventional network
tools.
The next section describes the menus of "SOFTNET-IE RNA diagnostic".

The following general elements exist in every menu:

● Overview
With this button, you open the "Overview" menu.
● Adapters 1-4
With these buttons, you select the adapter that is to be diagnosed. A separate button
appears for each adapter you create.
● Update
With this button, you update the values.
● Help
With this button, you open the online help.
● info
With this button, you open a window with information about the product (article number,
version etc).

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 27
Diagnostics and troubleshooting
5.1 Diagnostics

"Overview" menu

The overview page lists all the existing virtual RNA adapters with the following information:
● Adapter name
Name of the virtual Ethernet adapter
● Network name
Network name of the virtual Ethernet adapter
● Link status
The link status of the relevant adapter is displayed for each interface.

Symbols Cause Remedy

There is a network connection. -

There is no network connection. Check the network connectors.

SOFTNET-IE RNA
28 Operating Instructions, 11/2019, C79000-G8976-C272-07
 Diagnostics and troubleshooting
5.1 Diagnostics

● Redundancy status
The redundancy status monitors the communication

Symbols Cause Remedy

PRP frames are transferred via the -
intended LAN. Both LANs are working.

Redundancy problem, redundant • Check the link status of both real

communication is currently not guaran- adapters.
teed:
• Check whether PRP frames are being
• PRP frames on the wrong LAN received via the wrong LAN (in the
• There are more PRP frames being "Statistics" tab and in the "Node ta-
received via one LAN A than via ble").
the other LAN B (can also occur • Check whether PRP frames are being
due to a heavy data load). received via both LANs from all DANs
• A network connection is disrupted. (in the "Node table" tab).
• Reduce the communication load.
No PRP frames are transferred. Con- Check the network connectors and make
nection disruption on both LANs. sure that the computer is connected to an
active LAN.

"Statistics" tab

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 29
Diagnostics and troubleshooting
5.1 Diagnostics

After selecting the virtual RNA adapter, the "Statistics" tab shows important counters for
diagnostics. These are broken down into the real Ethernet adapters used.
These are the following:
● Adapter name
Name of the real Ethernet adapter
● Network name
Network name of the real Ethernet adapter
● Link status
Display of the connection status (up/down)
● Frames sent (Tx)
PRP frames sent over this LAN
(range of values: 0 to 4,294,967,295)
● Frames received (Rx)
PRP frames received from this LAN
(range of values: 0 to 4,294,967,295)
● Bad frames
Number of bad PRP frames received on the LAN. Errors occur either due to an incorrect
or missing RCT (Redundancy Check Tag) or due to a bad supervision frame.
● Frames (Rx) on wrong LAN
PRP frames that according to their identifiers were received on the wrong LAN.
● Generated supervision frames
Number of generated supervision frames
● "Reset" button
Resets the values of the statistics.

SOFTNET-IE RNA
30 Operating Instructions, 11/2019, C79000-G8976-C272-07
 Diagnostics and troubleshooting
5.1 Diagnostics

"Node table" tab

Each node in the table consists of two rows. Each row stands for a LAN. The first row stands
for LAN A and the second row for LAN B. General information is shown only in the first row
of a node (MAC address, type etc).
In addition to the information in the table, the "Node table" tab contains the following
information and buttons:
● Number of nodes
Number of nodes with which there was no contact during a specific period.
This period is configured in the "Settings" tab with "Forget node after".
● Maximum number of nodes
Maximum number of stored nodes in the node table.
● "Reset" button
Removes all entries from the node table.
● "Export" button
Exports the table to a CSV file.

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 31
Diagnostics and troubleshooting
5.1 Diagnostics

The following table describes the parameters of the node table:

Parameter Description
MAC address Shows the MAC addresses of the connected nodes in the network
Type Shows how a node is connected:
• "SAN" (Single Attached Node)

Extra parameter that shows the LAN via which the node is connected:
– "A"
– "B"
– "A+B"
• "DAN" (Double Attached Node)

Extra parameter that shows the standard of redundancy:

– "P" for Parallel Redundancy Protocol (PRP)
– "H" for High-availability Seamless Redundancy (HSR)
• "REDBOX" for red boxes, such as the SCALANCE X204RNA
• "VDAN" for nodes connected via a red box
D filter Shows whether or not a node discards duplicate frames (1 - discard, 0 - forward) and whether out-
going frames have an RCT frame.
Seq no. Contains the (RCT) sequence number of the last received frame of the node
SF seq. no. Contains the sequence number of the last received supervision frame of the node
Received frames Contains the sum of all frames received on a LAN
Sent frames Contains the sum of all frames sent on a LAN
Last frame Time of the last frame received from a node
Last SF Time that has elapsed since the last supervision frame received from a node
Received red. Number of received PRP frames
Sent red. Number of PRP frames sent
Received SF Number of supervision frames received
Wrong LAN Shows how many frames were received on the wrong LAN

SOFTNET-IE RNA
32 Operating Instructions, 11/2019, C79000-G8976-C272-07
 Diagnostics and troubleshooting
5.1 Diagnostics

"Settings" tab

Note
Administrator rights required to make configurations
Configurations can only be made if diagnostics was started with administrator privileges.
Remember that changes to the configurations can impair the general functionality and
communication.
The parameters IP address, Subnet mask and MAC address cannot be changed.

The "Settings" tab contains the following information or configuration options:

● IP address
IP address used for the virtual RNA adapter
● Subnet mask
Subnet mask used for the virtual RNA adapter
● MAC address
MAC address used for the virtual RNA adapter
● Multicast address
Multicast address of the protocol

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 33
Diagnostics and troubleshooting
5.1 Diagnostics

● Monitoring interval [ms]

Interval in milliseconds at which supervision frames are sent.
● Forget node after [s]
Time after which a node is removed from the node table.
● Transparent reception
If this is enabled, the RCT frame of frames is not removed before they are forwarded to
the application.

Note
Enabling the "Transparent reception" option can cause problems with the communication
capability with various applications. These applications need to remove the RCT frame.

● Duplicates buffer
Configuring the input and output buffers.

Note
Changes to the "Duplicates buffer" cause a brief interruption of the connection. With
certain protocols, this interruption can lead to a connection abort.

● Statistics refresh rate [ms]

Time in milliseconds after which the statistics are updated.
● Language
Sets the language of the Diagnostic dialog box.
● "Save" button
Applies the changes made.
The following table shows the parameters you can configure in the "Settings" menu:

Name Value
Multicast address 01:15:4E:00:01:00 - 01:15:4E:00:01:FF
Only the last two characters can be changed.
The default value is 01:15:4E:00:01:00.
Monitoring interval 500 ... 3 600 000 [ms] (= 0.5 s ... 1 h)
The default value is 2000 ms.
Forget node after 10 ... 3 600 [s] (= 10 s ... 1h)
The default value is 60 s.
Duplicates buffer 32 ... 1024 frames
The default value is 512 frames.
Statistic Update Time 100 ... 3 600 000 [ms] (= 0.1 s ... 1 h)
The default value is 5000 ms.
Language German or English

SOFTNET-IE RNA
34 Operating Instructions, 11/2019, C79000-G8976-C272-07
 Diagnostics and troubleshooting
5.1 Diagnostics

"Info" menu
The "Info" menu opens a dialog box in which all important information about the product is
shown.

Function check
You can use "SOFTNET-IE RNA Diagnostic" or the SNMP functionality to check the
functionality. The following properties provide you with a general overview:
● LAN A and LAN B are connected.
● The counters for "Frames sent (Tx)" and "Frames received (Rx)" increase when data is
transferred. The counters are not generally identical.
● The error counter for LAN A and LAN B should both be 0. Bad frames occur, in particular,
following restarts and reconfiguration of SOFTNET-IE RNA. If the error counters rise
continuously, you should check your network for errors/faults.
● The counter for "Frames (Rx) on wrong LAN" must be 0 for LAN A and LAN B. If not,
check and correct your network configuration.
● The " Number of nodes" counter shows the number of redundant devices.

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 35
Diagnostics and troubleshooting
5.2 Troubleshooting

5.2 Troubleshooting

Remedy if errors occur

Errors Possible cause Troubleshooting

Media status = down • No connection to network • Check the connection to the net-
• Software not correctly installed work (cable correctly plugged in,
partner exists and active, change
the cable, the receiving port or the
partner).
• Check the Link LED on the Ethernet
adapters.
• Reinstall the software.
Frames are received on the wrong At least one node in the network is incor- Check and adjust the cabling and as-
LAN. rectly connected. signment of the Ethernet adapters of
the redundant nodes. The MAC ad-
dress of the incorrectly connected node
can be obtained from the node table.
LAN A or LAN B is up but no frames No communication Check the firewall configurations of the
are being received (Rx). devices involved.
More frames are being received on • More SAN devices on one LAN Check the availability of the devices in
one LAN than on the other. the network with fewer frames (for
• There is an interruption in one of the
example, run ping tests using a SAN).
networks
Transport lower data volumes or adjust
• Overload of a LAN, for example when the slower LAN so that the same data
one LAN has 100 Mbps and the other rates can be achieved.
LAN 1 Gbps and large data volumes
(> 100 Mbps) are being transported
• Differences due to a high communica-
tion load
Error in a LAN (damaged redundant • A node is sending damaged redun- • Identify the source of the problem
frames are being received). dant frames (for example by disconnecting
• Redundant frames are being corrupt- nodes in the network affected and
ed in the network monitoring the number of errors).

• The receiving adapter is damaging • Replace the devices (switches,

the redundant frames adapters).

• Different standard implementations • Make sure that all devices com-

are being used municate according to the same
version of the standard.
• A former DAN does not send any
further PRP frames because it was • Before reconfiguring, disconnect the
reconfigured to become a SAN. nodes from the LANs and reset the
statistics and the node table. After
disconnecting, you must wait for at
least as long as configured in the
"Settings" tab under "Forget node
after".

SOFTNET-IE RNA
36 Operating Instructions, 11/2019, C79000-G8976-C272-07
 Diagnostics and troubleshooting
5.2 Troubleshooting

Errors Possible cause Troubleshooting

The SNMP service is not supplying • The SNMP service is not installed. • Check whether the SNMP service
any values. and SNMP Extension Agent were
• Security settings were forgotten or
incorrectly configured. installed.

• Firewall is blocking the SNMP port • Check the security settings for the
SNMP service and the configuration
of the firewall.
No communication is possible. LAN is not active. • Check the cabling and the network
configurations (IP, subnet mask,
etc.).
• Perform a ping test.
• Reinstall the software.
The node is not indicated as a re- • The node uses an incorrect PRP • Check the PRP address.
dundant device on other nodes. address. • Match up the time settings.
• The monitoring interval is greater than
the value of the other nodes (in the
"Settings" tab under "Forget node af-
ter").
The node table contains less stations The monitoring interval of these nodes is Match up the time settings.
than actually exist. less than the value of the other nodes (in
the "Settings" tab under "Forget node
after").
Duplicate frames are being received. The delay between LAN A and LAN B is • Reduce the communication load.
greater than 400 ms or the communica-
• Match up the network speeds of
tions buffer is full and the later redundant
frame is treated as a new frame. LAN A and LAN B.

Only duplicate frames are being The "Discard duplicates" function is disa- Enable the "Discard duplicates" func-
received. bled so that both redundant frames are tion via SNMP.
forwarded.
License message appears perma- No license found. Check whether a license was installed
nently. and used.
The Ethernet adapters can no longer The Ethernet adapters are disabled. Restart the system.
be activated.
Problems in communication. The duplicate filter was disabled. Set the duplicate filter to active again
via SNMP (lreDuplicateDiscard).
An application is receiving frames The "Transparent reception" function is Disable the "Transparent reception"
with an RCT frame. enabled so that frames with an RCT function under "Settings" in the diag-
frame (trailer) are forwarded to the appli- nostics.
cation.
Created adapters are not present. The configuration is not yet finished. • Wait until the adapters are fully
configured (5 minutes).
• Reconfigure the adapters and follow
the progress in the Device Manager
(network adapter).
The adapters being used are not compat- Use compatible adapters.
ible.

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 37
Diagnostics and troubleshooting
5.2 Troubleshooting

Errors Possible cause Troubleshooting

During adapter configuration, several Several adapters have the same name Uninstall the affected adapters and
adapters disappear in the list of and were not indexed by Windows. reinstall them with the same driver.
available adapters.
The configured adapters do not exist Applications do not register the changes Restart the system.
in some user interfaces. to the running system.
IP and MAC address are not applied A different application uses one of the • Close the other application. Repeat
after configuration of a virtual RNA real adapters. the "RNA configuration".
adapter.
• Under "Network Connections" in the
Windows Control Panel, you can
configure the IP and MAC address
at a later time.

SOFTNET-IE RNA
38 Operating Instructions, 11/2019, C79000-G8976-C272-07
Further Information 6
Readme file
All important information on "SOFTNET-IE RNA" software can be found in the readme file
(main folder on the product DVD).

Additional Information on the Internet

Along with a wide range of other information, you can also obtain documentation on the
product from the Internet:
(http://support.automation.siemens.com/WW/view/de/)
(https://support.industry.siemens.com/cs/ww/en/ps) → Technical Info (see "More on Product
Information" box) → Manuals/Operating Instructions
Other product-related Internet addresses include:
SIMATIC NET product catalog "IK PI"
(http://www.automation.siemens.com/infocenter
(https://support.industry.siemens.com/cs/us/en/view/109745642))

Technical support, contacts and training

You will find information on this in the file "TechnicalSupport.pdf" in the "\doc" folder of the
"SIMATIC NET PC Software" DVD.

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 39
Further Information

SOFTNET-IE RNA
40 Operating Instructions, 11/2019, C79000-G8976-C272-07
PRP-compatible devices 7
Note
When using SOFTNET-IE RNA you may only use gigabit Ethernet network adapters that
support frames up to 1532 bytes (Jumbo Frames) as the communications adapter.

PRP-compatible devices
For a device to be used in PRP networks, it must be able to process a frame length of at
least 1528 bytes (Jumbo Frames). This value is the maximum frame length including VLAN
tag of 1522 bytes plus the length of the PRP trailer of 6 bytes.
The SCALANCE X devices meet these requirements with a few exceptions. You will find the
exact "Maximum frame size" value in the technical specifications of the respective operating
instructions.
The devices listed below are suitable for use in PRP networks as of a specific version.

Product Article number As of version *

SCALANCE X005, unmanaged IE switch 6GK5 005-0BA00-1AA3 HS 7
SCALANCE X005-TS, unmanaged IE switch, printed-circuit 6GK5 005-0BA00-1CA3 HS 7
board painted, -40 °C ... +75 °C
SCALANCE X204-2, managed IE switch 6GK5 204-2BB10-2AA3 V4.4
SCALANCE X204-2TS, managed IE switch 6GK5 204-2BB10-2CA2 V4.4
SCALANCE X204-2LD, managed IE switch 6GK5 204-2BC10-2AA3 V4.4
SCALANCE X206-1, managed IE switch 6GK5 206-1BB10-2AA3 V4.4
SCALANCE X206-1LD, managed IE switch 6GK5 206-1BC10-2AA3 V4.4
SCALANCE X208, managed IE switch 6GK5 208-0BA10-2AA3 V4.4
SCALANCE X208PRO, managed IE switch 6GK5 208-0HA10-2AA6 V4.5
SCALANCE X212, managed IE switch 6GK5 212-2BB00-2AA3 V4.4
SCALANCE X212-LD, managed IE switch 6GK5 212-2BC00-2AA3 V4.4
SCALANCE X216, managed IE switch 6GK5 216-0BA00-2AA3 V4.4
SCALANCE X224, managed IE switch 6GK5 224-0BA00-2AA3 V4.4
SCALANCE XF204, managed IE switch 6GK5 204-0BA00-2AF2 V4.4
SCALANCE XF204-2, managed IE switch 6GK5 204-2BC00-2AF2 V4.4
SCALANCE XF206-1, managed IE switch 6GK5 206-1BC00-2AF2 V4.4
SCALANCE XF208, managed IE switch 6GK5 208-0BA00-2AF2 V4.4
RUGGEDCOM RS950G, managed PRP Redundancy Box 6GK6 095-0GS1-... ("..." means, V3.11.1
depending on combination)
6GK6 095-0GS2-...("..." means,
depending on combination)
SCALANCE X304-2FE, managed IE switch 6GK5 304-2BD00-2AA3 V3.7.0

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 41
PRP-compatible devices

Product Article number As of version *

SCALANCE X306-1LD FE, managed IE switch 6GK5 306-1BF00-2AA3 V3.7.0
SCALANCE X307-3, managed IE switch 6GK5 307-3BL00-2AA3 V3.7.0
SCALANCE X307-3LD, managed IE switch 6GK5 307-3BM00-2AA3 V3.7.0
SCALANCE X308-2, managed IE switch 6GK5 308-2FL00-2AA3 V3.7.0
SCALANCE X308-2LD, managed IE switch 6GK5 308-2FM00-2AA3 V3.7.0
SCALANCE X308-2LH, managed IE switch 6GK5 308-2FN00-2AA3 V3.7.0
SCALANCE X308-2LH+, managed IE switch 6GK5 308-2FP00-2AA3 V3.7.0
SCALANCE X310, managed IE switch 6GK5 310-0FA00-2AA3 V3.7.0
SCALANCE X310-FE, managed IE switch 6GK5 310-0BA00-2AA3 V3.7.0
SCALANCE X320-1FE, managed IE switch 6GK5 320-1BD00-2AA3 V3.7.0
SCALANCE X320-3LD FE, managed IE switch 6GK5 320-3BF00-2AA3 V3.7.0
SCALANCE X308-2M, managed IE switch 6GK5 308-2GG00-2AA2 V3.7.0
6GK5 308-2GG10-2AA2 HS 1
SCALANCE X308-2M TS, managed IE switch, printed-circuit 6GK5 308-2GG00-2CA2 V3.7.0
board painted 6GK5 308-2GG10-2CA2 HS 1
SCALANCE XR324-12M, managed IE switch, 24 V DC power 6GK5 324-0GG00-1AR2 V3.7.0
supply unit, cable outlet front 6GK5 324-0GG10-1AR2 HS 1
SCALANCE XR324-12M, managed IE switch, 230 V AC power 6GK5 324-0GG00-3AR2 V3.7.0
supply unit, cable outlet front 6GK5 324-0GG10-3AR2 HS 1
SCALANCE XR324-12M, managed IE switch, 24 V DC power 6GK5 324-0GG00-1HR2 V3.7.0
supply unit, cable outlet rear 6GK5 324-0GG10-1HR2 HS 1
SCALANCE XR324-12M, managed IE switch, 230 V AC power 6GK5 324-0GG00-3HR2 V3.7.0
supply unit, cable outlet rear 6GK5 324-0GG10-3HR2 HS 1
SCALANCE XR324-12M TS, managed IE switch, 24 V DC pow- 6GK5 324-0GG00-1CR2 V3.7.2
er supply unit, cable outlet front, printed-circuit board painted 6GK5 324-0GG10-1CR2 HS 1
SCALANCE X302-7EEC, managed IE switch, 24 V DC power 6GK5 302-7GD00-1EA3 V3.7.0
supply unit
SCALANCE X302-7EEC, managed IE switch, 24 V DC power 6GK5 302-7GD00-1GA3 V3.7.0
supply unit, printed-circuit board painted
SCALANCE X302-7EEC, managed IE switch, 24 V DC redun- 6GK5 302-7GD00-2EA3 V3.7.0
dant power supply unit
SCALANCE X302-7EEC, managed IE switch, 24 V DC redun- 6GK5 302-7GD00-2GA3 V3.7.0
dant power supply unit, printed-circuit board painted
SCALANCE X302-7EEC, managed IE switch, 100 ... 240 V 6GK5 302-7GD00-3EA3 V3.7.0
AC/DC power supply unit
SCALANCE X302-7EEC, managed IE switch, 100 ... 240 V 6GK5 302-7GD00-3GA3 V3.7.0
AC/DC power supply unit, printed-circuit board painted
SCALANCE X302-7EEC, managed IE switch, 100 ... 240 V 6GK5 302-7GD00-4EA3 V3.7.0
AC/DC redundant power supply unit
SCALANCE X302-7EEC, managed IE switch, 100 ... 240 V 6GK5 302-7GD00-4GA3 V3.7.0
AC/DC redundant power supply unit, printed-circuit board paint-
ed
SCALANCE X307-2EEC, managed IE switch, 24 V DC power 6GK5 307-2FD00-1EA3 V3.7.0
supply unit

SOFTNET-IE RNA
42 Operating Instructions, 11/2019, C79000-G8976-C272-07
 PRP-compatible devices

Product Article number As of version *

SCALANCE X307-2EEC, managed IE switch, 24 V DC power 6GK5 307-2FD00-1GA3 V3.7.0
supply unit, printed-circuit board painted
SCALANCE X307-2EEC, managed IE switch, 24 V DC redun- 6GK5 307-2FD00-2EA3 V3.7.0
dant power supply unit
SCALANCE X307-2EEC, managed IE switch, 24 V DC redun- 6GK5 307-2FD00-2GA3 V3.7.0
dant power supply unit, printed-circuit board painted
SCALANCE X307-2EEC, managed IE switch, 100 ... 240 V 6GK5 307-2FD00-3EA3 V3.7.0
AC/DC power supply unit
SCALANCE X307-2EEC, managed IE switch, 100 ... 240 V 6GK5 307-2FD00-3GA3 V3.7.0
AC/DC power supply unit, printed-circuit board painted
SCALANCE X307-2EEC, managed IE switch, 100 ... 240 V 6GK5 307-2FD00-4EA3 V3.7.0
AC/DC redundant power supply unit
SCALANCE X307-2EEC, managed IE switch, 100 ... 240 V 6GK5 307-2FD00-4GA3 V3.7.0
AC/DC redundant power supply unit, printed-circuit board paint-
ed
SCALANCE XR324-4M EEC, managed IE switch, 24 V DC 6GK5 324-4GG00-1ER2 V3.7.0
power supply unit, cable outlet front 6GK5 324-4GG10-1ER2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 24 V DC 6GK5 324-4GG00-2ER2 V3.7.0
redundant power supply unit, cable outlet front 6GK5 324-4GG10-2ER2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 100 ... 240 V 6GK5 324-4GG00-3ER2 V3.9.3
AC/DC power supply unit, cable outlet front 6GK5 324-4GG10-3ER2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 100 ... 240 V 6GK5 324-4GG00-4ER2 V3.9.3
AC/DC redundant power supply unit, cable outlet front 6GK5 324-4GG10-4ER2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 24 V DC 6GK5 324-4GG00-1JR2 V3.7.0
power supply unit, cable outlet rear 6GK5 324-4GG10-1JR2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 24 V DC 6GK5 324-4GG00-2JR2 V3.7.0
redundant power supply unit, cable outlet rear 6GK5 324-4GG10-2JR2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 100 ... 240 V 6GK5 324-4GG00-3JR2 V3.9.3
AC/DC power supply unit, cable outlet rear 6GK5 324-4GG10-3JR2 HS 1
SCALANCE XR324-4M EEC, managed IE switch, 100 ... 240 V 6GK5 324-4GG00-4JR2 V3.9.3
AC/DC redundant power supply unit, cable outlet rear 6GK5 324-4GG10-4JR2 HS 1
SCALANCE X308-2M PoE, managed IE switch 6GK5 308-2QG00-2AA2 V3.7.0
6GK5 308-2QG10-2AA2 HS 1
SCALANCE XR324-4M PoE, managed IE switch, 24 V DC pow- 6GK5 324-4QG00-1AR2 V3.7.0
er supply unit, cable outlet front 6GK5 324-4QG10-1AR2 HS 1
SCALANCE XR324-4M PoE, managed IE switch, 230 V AC 6GK5 324-4QG00-3AR2 V3.9.3
power supply unit, cable outlet front 6GK5 324-4QG10-3AR2 HS 1
SCALANCE XR324-4M PoE, managed IE switch, 24 V DC pow- 6GK5 324-4QG00-1HR2 V3.7.0
er supply unit, cable outlet rear 6GK5 324-4QG10-1HR2 HS 1
SCALANCE XR324-4M PoE, managed IE switch, 230 V AC 6GK5 324-4QG00-3HR2 V3.9.3
power supply unit, cable outlet rear 6GK5 324-4QG10-3HR2 HS 1
SCALANCE XR324-4M PoE TS, managed IE switch, 24 V DC 6GK5 324-4QG00-1CR2 V3.9.3
power supply unit, module painted 6GK5 324-4QG10-1CR2 HS 1
SCALANCE X408-2, modular IE switch 6GK5 408-2FD00-2AA2 V3.7.0

SOFTNET-IE RNA
Operating Instructions, 11/2019, C79000-G8976-C272-07 43
PRP-compatible devices

Product Article number As of version *

SCALANCE X414-3E, modular IE switch 6GK5 414-3FC00-2AA2 V3.7.0
CP 343-1 Lean 6GK7 343-1CX10-0XE0 V2.4
CP 343-1 Bacnet 6FL4 343-1CX10-0XE0 V1.1
CP 343-1 6GK7 343-1EX30-0XE0 V2.4
CP 343-1 Advanced 6GK7 343-1GX30-0XE0 V1.2
CP 343-1 Advanced 6GK7 343-1GX31-0XE0 V3.0
CP 443-1 Advanced 6GK7 443-1GX20-0XE0 V2.1
CP 443-1 Advanced 6GK7 443-1GX30-0XE0 V3.0
CP 443-1 6GK7 443-1EX20-0XE0 V2.1
CP 443-1 6GK7 443-1EX30-0XE0 V3.0

* Information about the hardware release (HS) or the firmware version (V) as of which PRP is supported.

SOFTNET-IE RNA
44 Operating Instructions, 11/2019, C79000-G8976-C272-07