Amf-P-20 Procedure For Repair Procedure

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AKASH METAL FORMING

TITLE: PROCEDURE FOR REPAIR


REF. NO. : AMF-QSP-20
REV. NO. : 00
REV DATE : 01.11.2017

PURPOSE: To ensure that repairs are accurately recorded and arranged in a timely manner.

SCOPE: Error and Deviation Process activities


Resp.
SLNo Input Reference No. Interaction Out put Reference

1 1. Component AMF/ENG/F/04 1. Revised AMF/ENG/F/04


2. Drawing Production Production Drawing AMF/ENG/F/06
3. Dimension Chart Quality and Quality and 2. Revised BOM
4. Mould Development Development 3. APQP
5. In Process
inspection
report

ACTIVITY :-
 Record the date and time the request is received.

 Every request for repairs must be properly recorded and processed using the established procedure (no exceptions).

 Obtain as much detail about the requested repair as possible including makes and models of appliances (if you don’t already have them on
record).

 If an appliance requires repair, check whether the appliance is still under warranty.

 Always check the repair cost limit Customer has given you (if any), before arranging any repairs.
 If the estimated repair cost exceeds the nominated expenditure limit the Customer has given to the Management Agreement

 If no authority is included in the Management Agreement.


 All trades people being used must have the appropriate licenses & public liability insurance. These are to be viewed, certificate of
currency received & a diary note made to ensure that this is reconfirmed each year on the renewal dates. (Keep a photocopy in an
“Approved Tradespersons” folder).
 Only Company approved contractors are to be used for any repairs work.
 Email, is the preferred form of communication (unless specifically instructed otherwise).
 Where there is a reference made to the use of a particular letter to Customer in the following procedure, it is possible to replaced or
used in conjunction with a phone call or email. Providing the date, contents of the call/email and the customer
 All documentation sent or received in relation to a managed property is to be dated (received or sent) and filed appropriately (soft
copy preferred).
 All actions and/or communications in relation to a managed property are to be recorded in the appropriate section of the
computer. The date, details and people involved are to be recorded.
 Management Agreement requirements must be met at all times.

Prepared by : Production In charge Approved By; MP

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