CO1

1. Discuss about the business functions and business processes of an

enterprise.
2. Explain the interactions between processes and participants in Supply
Chain Management.
3. Discuss briefly the phases of BPR.
4. Guidelines for maximizing Chances for BPR Success
5. Discuss the data warehouse architecture and advantages of data
mining?
6. Explain the various technologies integrated with an ERP system in
conducting business.
7. Discuss the common ERP myths in detail.
8. What are the components of CRM and uses of CRM?
9. Describe the tangible and intangible benefits of both ERP systems in
detail.

CO2
1. Discuss about the phases in ERP Lifecycle
2. Elaborate on the factors that have to be considered in selecting an ERP
consultant.
3. Discuss briefly about the ERP implementation strategies.
4. Explain in detail about the costs that are part of ERP project.
5. Discuss the major problem areas which the project manager has to
focus upon.
6. What are the typical ERP implementation challenges? Explain in detail.
7. Briefly explain the objectives of ERP implementation.
8. Discuss the reason for the failure of ERP implementation.
9. In detail explain the PMBOK nine knowledge areas based on project
management.
CO3
1. Discuss the functions of QM module and comment on benefits an
organization obtains through an integrated system.
2. Highlight the functions of sales order processing and the set of
business transactions involved.
3. With the help of neat sketch, explain the integration of ERP, supply
chain and customer relationships application.
4. Memorize the major objective of the materials management module.
5. Describe the major subsystems of plant maintenance module.
6. With a neat diagram briefly explain the subsystems of sales and
distribution module.

CO4
1. Explain the characteristics of ERP vendor tiers.
2. Discuss Microsoft Dynamics ERP.
3. Discuss Oracle corporation.
4. Taking example explain the dynamics of on demand and on-premise
ERP models in the Indian market.

CO5
1. Present your view on combination of Business Analytics and ERP.
2. Discuss about the need for EAI and the challenges faced by
organizations in implementing it.
3. What are the current figures and future trends of EAI in the market?
4. Why ERP is starting to embed social collaboration?
5. What is the impact of SaaS and cloud ERP on the market dynamics?
6. Briefly explain the implementation requirements of integrating the BA
as the front end to ERP systems.
CO1
1. Discuss about the business functions and business processes of an enterprise.
2. Explain the interactions between processes and participants in Supply Chain
Management.
3. Discuss briefly the phases of BPR. – ERP Digital Notes – page 12
4. Guidelines for maximizing Chances for BPR Success
5. Discuss the data warehouse architecture and advantages of data mining? – ERP Digital
notes – page 21 & 26
6. Explain the various technologies integrated with an ERP system in conducting business.
 7. Discuss the common ERP myths in detail.
ERP Means More Work and Procedures
Many employees think that ERP will burden them with additional work, complicate the
work, and will add unnecessary procedures.However, if the manage-
ment and the implementation team do their job correctly, ensuring that the employees
are told what to
expect and give them proper training, then the transition can be smooth.

ERP will Make Many Employees Redundant and Jobless

Popular misconception about ERP systems is that its implementation will make many
jobs redundant (because of the automation), and hence many employees will lose their
jobs.
Many tasks will be automated and the jobs that people were doing will become
redundant, but ERP systems will also create new job opportunities and the very same
people whose jobs were automated could be used to fill the new positions after giving
them proper training on the new tasks.

ERP is the Sole Responsibility of the Management

Making an ERP system successful is the responsibility of all the employees. It involves
virtually every department and every employee within the company system. If the
employees are not fully appraised, trained, satisfied, and are
not happy with the system and are not using it properly, then the ERP system will be a
failure.

ERP is for the Managers/Decision-makers Only

The managers and decision-makers are the major users of the ERP system.
However, every employee in an organization will benefit from the ERP system.

ERP is Designed for Manufacturing Organizations

This assumption is basically due to the fact that ERP was historically developed from
the methods
of material requirement planning (MRP) and manufacturing resource planning (MRP II),
which are functions of manufacturing organizations.
However in reality, the concept of enterprise-wide planning of resources is not limited to
any particular segment of the industry.

ERP is for the ERP Implementation Team Only

The ERP implementation team usually consists of external consultants, vendor
representatives, and select group of employees.But once the implementation and user
training is over,it is the responsibility of each and every employee
of the company to use the ERP system effectively and to optimize the new features and
facilities to their advantage.
8. What are the components of CRM and uses of CRM?
9. Describe the tangible and intangible benefits of both ERP systems in detail.
Tangible
Intangible
CO2
1. Discuss about the phases in ERP Lifecycle. – ERP Digital Notes – page 27
2. Elaborate on the factors that have to be considered in selecting an ERP consultant.
3. Discuss briefly about the ERP implementation strategies.
4. Explain in detail about the costs that are part of ERP project.
5. Discuss the major problem areas which the project manager has to focus upon.
 6. What are the typical ERP implementation challenges? Explain in detail.

Choosing an adequate ERP system

The first and foremost challenge organizations face, is determining what sort of an ERP system
they should implement. Managers must decide on the size, type and scope of the ERP system
they
need and how to select the best solution amongst the existing multitude of systems in the
market.
This selection dilemma arises for all businesses (without exception) and is of critical importance
as an ERP system choice defines an enterprise’s strategy for at least the following 5 to 10 years
(or longer) and, has a considerable impact on the future success of the entire business.

Organizational Changes
ERP implementation produces significant changes in an organization’s conventional business
model and its day-to day practices. It requires organizations to reengineer their key business
processes in fundamental ways, overhauling old methods of conducting business, redefining
position responsibilities, and restructuring the organization. For major multinational
corporations,
the ERP systems must be customized to tackle global issues where different countries have
diverse
ways of doing business, and to incorporate country-specific business practices relating to
accounting, tax requirements, environmental regulations, human resources, manufacturing, and
currency conversion into the integrated systems.

ERP Implementation Goals

One of the principal issues with ERP implementations derives from not having well-defined
measurable goals and objectives at the outset of the project as well as a process in place for
adding
to or changing these goals. Many projects, not just an ERP implementation, have failed because
of this. One of the most often misinterpreted issues with most ERP systems is that they
normally
need extensive customization. Often what an organization is buying is not a packaged solution,
but a framework with which to build a solution. When decision makers do not ask the right
questions and are not able to appreciate these two factors, projects are delayed and thus
experience
cost overruns.

Flexibility of ERP Software/System

An ERP system that is not flexible may force an adopter to change their business processes to fit
the ERP system model. This requires a re-engineering of steps needed to complete business
tasks
and a retraining of employees and business partners; and sometimes even customers or clients.
As
people do not inherently like change, this will create resistance and delays for any organization
(at
least in the short term).

Resistance to Change
Another ERP implementation challenge is organizational cultural resistance. It can often be
difficult to convince business units of an organization to switch from already running business
processes to a new ERP system. Usually in these circumstances, the two main threats are
replacing
known processes with an unknown, and taking away decision-making authority for the routine
business activities. If the advantages of ERP systems are not explained well, the employees can
even resist and slowdown the development and adaptation process of the ERP system.
Despite these challenges, ERP is a resource that can significantly improve an organization’s
workflows, business, and decision making. Preparing early and being proactive and aware of the
various challenges that come with the implementation of an ERP system is definitely worth the
effort

Time consuming & costly to Implement

Plenty of time and effort needs to be invested into ERP implementation before it actually starts
yielding results. ERP cost structure categories include:
Analysis;
System designing and customization;
Implementation;
Training cost;

Maintenance; and
Support cost

7. Briefly explain the objectives of ERP implementation.

Ans:
8. Discuss the reason for the failure of ERP implementation.
Ans:
9. In detail explain the PMBOK nine knowledge areas based on project management.
Ans:
CO3
1. Discuss the functions of QM module and comment on benefits an organization obtains
through an integrated system.
2. Highlight the functions of sales order processing and the set of business transactions
involved.

3. With the help of neat sketch, explain the integration of ERP, supply chain and customer
relationships application.
4. Memorize the major objective of the materials management module.
5. Describe the major subsystems of plant maintenance module.
6. With a neat diagram briefly explain the subsystems of sales and distribution module.
CO4
1. Explain the characteristics of ERP vendor tiers.
2. Discuss Microsoft Dynamics ERP.
3. Discuss Oracle corporation.
4. Taking example explain the dynamics of on demand and on-premise ERP models in the
Indian market.
CO5
1. Present your view on combination of Business Analytics and ERP.

2. Discuss about the need for EAI and the challenges faced by organizations in
implementing it.
3 Explain companies extending ERP with e-business will keep their business more agile
and competitive.
 When ERP and e- business are properly implemented, they supercharge each other.A
fully integrated ERP system will capture and create accurate, consistent and timely
relevant data, and assist in intelligent business decision making.The impact of
ERP/e-business integration is substantial, ranging from reduced inventory
and personnel level to improved order and cash management. It also results in improved
customer responsiveness, reduced IT costs, and the availability of resources for
value-added activities.every organization generates huge amounts of data—financial
statements, purchase and sales details, information about the environment, details
about the competition and so on. The organization can benefit greatly if this data is put
to use. Data warehousing, data mining, OLAP and other such knowledge discovery tools
and business intelligence tools and techniques help the organization in collecting,
collating and analyzing these data and come up with business intelligence that can be
used by executives to make better and informed decisions.

3. What are the current figures and future trends of EAI in the market?
4. Why ERP is starting to embed social collaboration?

5. What is the impact of SaaS and cloud ERP on the market dynamics?
6. Briefly explain the implementation requirements of integrating the BA as the front end
to ERP systems.