Topic: HR Analytics of Walton Digi-tech Industries Ltd.

And Its Effectiveness

Semester: Autumn
Internship Report
Course ID: BBA499A-1

Submitted to:
Aminul Islam
Lecturer A
Department of Management Information System

Date of Submission: 17th December 2023

Submitted by:
Name: Maisha Mainul
ID: 1830824
 Letter of Transmittal

7th December 2022

Md. Aminul Islam
Lecturer A
Management Information System, BBA, IUB

Subject: Internship Report

Dear Sir,
I am submitting, my internship report, which is one of the requirements of our department
for the completion of our degree.
My report is grounded on my time working for an IT Service Industry. The name of my
organization is Walton Digi-Tech Industries LTD. I have included my daily work routine,
the structure of the organization, and my workflow.
Name of the Organization: Walton Digi-
Tech Industries LTD
Supervisor: Md. Mahmudul Haque (Head
of the Department of HR and
Aministration)

Contact:

Sincerely,

Maisha Mainul

ID: 1830824

Page 2
Acknowledgments

I would like to express my sincere gratitude to all those who have contributed to the successful
completion of my internship and the preparation of this report.

First and foremost, I extend my heartfelt thanks to Md. Aminul Islam, my supervisor, for guiding
me. His guidance, support, and valuable insights throughout the internship have been
instrumental in shaping my learning experience. I must Thank Md. Mahmudul Haque for
providing me with the opportunity to work with Walton Digi-Tech Industries LTD.

I am also grateful to the entire HR and Admin Department for their warm welcome, cooperation,
and willingness to share their knowledge. Working alongside such talented professionals has
been an enriching experience that has greatly contributed to my personal and professional
growth.

Special thanks to Aasif Andalib, who served as my mentor during the internship. His mentorship
and continuous feedback were invaluable, and I appreciate the time and effort he invested in
helping me navigate the challenges of the work environment.

I would like to express my appreciation to my colleagues for their assistance. The positive
working atmosphere at Walton Digi-Tech Industries LTD made my internship truly enjoyable
and rewarding.

In conclusion, I am grateful to everyone who played a part in making my internship a meaningful

and educational experience. Thank you for your support and guidance.

Sincerely,

Maisha Mainul

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 Table of Contents:

Content Page No:

Chapter-1
Introduction ..........................................................................................................................8
Company Profile...................................................................................................................8

Chapter-2
Job Responsibilities.............................................................................................................11
Function of the Department.................................................................................................12

Chapter-3
Analysis of Industry.............................................................................................................14
Market Analysis...................................................................................................................14
Opportunity & Analysis.......................................................................................................15
Recommendation..................................................................................................................17

Chapter-4
Conclusion............................................................................................................................18

Reference..............................................................................................................................19

Page 4
List of Tables

Job Responsibility …………………………………..Table 1

Opportunity & Development .....................................Table 2

Page 5
List of Figures

Product Line ........................................... Figure 1

Sample of HR Analytics Dash Board ......Figure 2

Attendance of Trainee..............................Figure 3

Steps in HR Analytics..............................Figure 4

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Executive Summary

In any organization, employee is more important for the success of a business. For the long-term
success of the business, the company utilizes human resource efficiently and manage talent
effectively. This report focuses on the effectiveness of implementing Human Resource analytics.

Overview:

In achieving organizational goals, Walton Digi-tech Industries Limited recognizes the strategic
importance of Human Resources. The company’s commitment to data-driven decision-making
and optimizing workforce performance is a key component in implementing HR analytics.

Types of Analytics

Descriptive Analytics- Learn past and current business performance and make informed decision

Predictive Analytics- Analyze past performance and predict the future by examining historical
data

Prescriptive Analytics- Help decision makers to identify the optimal alternative in problems

Objectives of HR analytics

Talent Acquisition- Assessing the effectiveness of recruitment strategies in attracting and

retaining top talent.

Employee Engagement- Estimate employee satisfaction and determine factors influencing

engagement and productivity.

Performance Management- Measure the impact of performance metrics on overall organizational

success.

Workforce Planning-Assess current and future workforce needs to align with business objectives.

Conclusion

To adapt to dynamic workforce challenges and support sustainable growth, the company can
focus on data-driven decision-making.

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Chapter 1

1.1 Company Profile

1.1.1 Vision, Mission, Objectives

Walton is the pioneer and the most popular, trusted, and prestigious Bangladeshi Tech-Giant,
Electrical, Electronics, Home, Kitchen, and Electrical Appliances Brand with the largest and
most sophisticated R and I facilities. It has a well-equipped manufacturing plant which is treated
as one of the best manufacturing plants in Bangladesh even in South Asia.

Walton Digi-Tech Industries Limited started its journey in 2018 manufacturing Desktop
Computers, Laptops, Mobile Phones, Networking Devices, Monitors, Projectors, Motherboards,
Data Storage, Devices, Peripherals, Wearables, Workstations, Tablet PCs and just to name a
few.

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Mission

Walton envisions building a more advanced, sustainable, and environment-friendly society

through the combination of advanced technologies and industry-leading expertise. In a world of
constantly increasing customer expectations, Walton has gained a high reputation in terms of its
unbeatable capability to produce Electrical Electronics (E'E) products most competitively in
aspects of quality, cost, design, innovation, extensive market coverage, and last but not the least,
the prompt after-sales services.

Vision

Walton has set a milestone to become the highest exporting Bangladeshi Tech-Giant in the field
of E'E and establish itself as an influential Global Brand in 2022. The company is intensively
working towards becoming one of the world's Top 5 Brands by 2030.

1.1.2. Corporate Division/ Departments

There are overall 14 departments in Walton Digi-Tech Industries LTD. Among these 14
departments, there are 7 departments in the corporate office and 7 departments in the factory.
• Departments in the Corporate Office:
• HRM and Administration
In this department, there are four teams which include, Recruitment and Selection,
Training, Core HR, and Administration.
• Finance and Accounts
This department is responsible for recording and analyzing Business activities. Incoming
and Out coming cash flow is recorded and
• Logistics and Order Management
They are responsible for managing stock levels, transportation costs, and delivery times.
• Supply Chain Management
• IT Support
• Marketing and Sales
• CRM

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1.1.3. Details of the Product lines or services

Walton Digi-Tech Industries Ltd. is a sister concern of Walton Group, which is based on IT
service and IT consulting. This industry specializes in computer manufacturing, laptop
manufacturing, IT accessories manufacturing, and software development.

Fig.1

1.1.4 Operation Details

Walton has gained a milestone as the highest-exporting Bangladeshi enterprise in the field of
electronics. The operations of Walton are at full swing in the markets of Nepal, India, Myanmar,
Maldives, United Arab Emirates, Qatar, Nigeria, and West Africa.
Walton Digi-tech Industries Limited is a sister concern of Walton Group. Walton has a
workforce of more than 20000+ in total 22 production bases under 680+ acres of factory area.
The capacity of yearly production is 10 million units based on the market demands.

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In this year, Walton Digi-tech Industries has achieved another success by exporting 10,000
pieces of “Made in Bangladesh” tagged PCB manufactured in its production plant to a renewed
company in the European country of Greece.

Chapter 2
2.1 Job Responsibilities

Weekly Responsibilities Keyword

Week 1 Selection of CV by signing in Bdjobs, Facebook, and

LinkedIn

Week 2 Organizing interviews through Zoom calls and final

selection for written and viva

Week 3 Creating an Account of the employee in the Database

(HRMS)

Week 4 Assisting interview of campus ambassador

Week 5 Creating Presentation on Tender for Tender Team

Week 6 Creating Market Analysis on Monitor Product Matrix

Week 7 Preparing Questions, Attendance, and Scheduling

Training for December

Week 8 Improving Tender presentation and understanding Tender Data Sheet,

Documents related to Tender
Notification of Award
(NOA),

Bank Guarantee, e-
GP
Assisting training of the new joining Sales Consultants
Week 9

Week10

Week11

Week12
Table 1

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2.2 Functions of the Human Resource Management Department

Recruitment and Selection Team:

Joining Checklist

1. Nominee’s information
2. Reference Letter
3. Personal Declaration
4. Guarantees Paper

Teams in HR
• Recruitment and Selection
• Core HR
• Administration
• Training
Recruitment and Selection
• Selection of CV by sing Bdjobs, Facebook, and LinkedIn
• Matching CV according to the criteria
• Requisition from the department
• Organizing interviews through Zoom calls and final selection for written and viva
• Final selection from written and viva
Joining Formalities
• Creating an Account of the employee in the Database (HRMS)
• Joining Checklist (These are a must, as these are confidential papers.)
1) Nominee’s information
2) Reference Letter
3) Personal Declaration
4) Guarantees Paper

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Training Team:
Scheduling training and orientation for each department of the corporate office and
factory, Creating Zoom Links, Attendance Links and Questions in Google Forms for online
training. Exams are taken especially for the Sales Consultants. No examination is taken for other
departments.
On the other hand, In-person training is taken for the employees of corporate offices and
factories.

The following training is taken by the Training and development department:

• Orientation Training
• Smart App Training
• Sales Consultant IT Product Training
• Branding Team Product Training
• Corporate Sales Training
• Logistics Team Product Training
• Miscellaneous Training
• PSD IT Product Training
• Service Team Training

Apart from these sections, some departments or higher officials might suggest training on certain
subjects. According to their requirements, we prepare the training model.

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Chapter 3

Internship Outcome
3.1 Analysis of Industry
Since 2006, WALTON has been a trusted name in the E&E industry in Bangladesh. With a
history of delivering innovative solutions, exceptional quality, and unparalleled customer
satisfaction, we have expanded to manufacturing digital devices and IT products in 2018. Since
then we have been exporting Digital Devices and IT products worldwide with the tagline 'Made
in Bangladesh,' WALTON is driving positive impact and shaping the future of the tech world.
Our vision is to become one of the top 5 global brands. Join us on this exciting journey as we
continue to thrive and redefine excellence in the industry.

3.2 Market Analysis

Walton Digi-Tech Industries LTD was one of the first local giants to introduce the country’s
first-ever smartphone and tablet on 5th October 2017. The products arrived at the market in
January 2018. By this year 2023, they have successfully launched 17 products.
While doing the product matrix of the monitor, I got the opportunity to learn about the
competing companies. Walton Digi-Tech Industries LTD manufactures 22inch, 24inch, and
27inch and their competitor is Gigabyte, Hikvision, Lenovo, Xiaomi, LG, Samsung, and HP.
Overall, the competing companies are Samsung, LG, Sony, HP, and Xiaomi.

3.3 Opportunity and Analysis

As HR analytics require assembling, analyzing, and interpreting data related to numerous HR
processes and activities; it can help make data-driven decisions and identify trends, performance,
and employee satisfaction. HR analytics allow to development of targeted strategies for
recruitment, training, and development, eventually guiding to a more efficient and
effective workforce. In any organization Human Resource Management plays a key role,
they are responsible for recognizing the value employees bring to an organization.
Thus, this project is going to focus on the opportunities and effectiveness of HR analytics
by using Power BI. There are often discussions about performance evaluation, decision-

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making, setting goals, and developing strategies, but the discussion can be more impactful if the
data of individual teamwork can be presented visually. It is quite time-consuming, huge data sets
are difficult to compare and there is a huge possibility of missing any information.
However, HR analytics using Power BI and Excel can help make decisions easier for the
department. As the organization is growing, the number of datasets is becoming larger, for this
reason, more analytical tools need to be introduced.
The analytical tools are:
➢ R
➢ Python
➢ Excel
➢ Power BI
➢ SPSS
➢ Tableau
➢ Visier

Using the analytical tool, the following developments can be made:

Issues/Opportunities Solutions/Developments
Performance Evaluation Compare currently active and former
employees
Setting Target It can be for any team, e.g. evaluating
good or bad hires by age group
Developing Strategies
Comparing effective training and
ineffective training

Attendance Evaluating the number of employees present

in online training
HR Report HR Analytics Dashboard can be made to see
the monthly report

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 Table 2

Fig. 2 A Sample of HR Analytics Dashboard

The above HR analytics Dashboard gives a quick review of the employee number, attrition
(employee left), active employees, monthly income, and educational field. Employee
Performance can be evaluated by comparing the active employees with the overall employees.
Thus, inactive employees are found, and HR can develop some strategies accordingly.

From this dashboard we can learn about the number of employees working from age 25 to 55,
and most importantly which gender of people are more. It is the responsibility of the HR
department to know the level of job satisfaction of the employees from different departments.

The dashboard can be presented as a monthly report and based on this dashboard the
organization can make decisions. This HR analytics is an evidence-based approach for
developing individual and organizational performance.

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 Fig. 3 Attendance of Trainee
The training and development team is responsible for providing training and recording the
attendance of the trainee. In Walton Digi-tech Industries Ltd. 97 sales consultants are working
overall in 12 divisions of Bangladesh, and their training is held online through Zoom. To take
their attendance google form is created, by filling out this form they give their attendance. To
evaluate their attendance we can create a pivot table and easily compare division that is
performing well. The above pivot table shows that on 2nd October 2023, among 6 sales
consultants of the Division 6, 5 were present and 1 was absent. In this following way, we can
calculate the attendance of the other divisions and take steps accordingly.

3.4 Recommendation based on the outcome of the analysis

There might be a question, of why an organization should implement HR analytics, the reasons
are given below:

• To connect workforce utilization to strategic and financial goals for developed business
performance.
• To forecast workforce requirements and identify to fill open positions.
• To determine factors that lead to greater employee satisfaction and productivity.

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 • To establish effective training and career development methods.
• To understand the reasons for employee attrition and find high-value employees at risk of
leaving.

Key Goals of HR Analytics:

• Find opportunities for HR impact
• Supporting Organizational Strategic Planning
• Prioritize HR investments and actions
• Allow managers to make better decisions regarding workforce management
• Align HR strategy with corporate strategy

Steps in HR Analytics

Defining Objectives of HR Analytics

Data Collection

Assessment of HR Metrics

Decision-Making Stage

Alteration in Decision

Fig. 4

As Walton Digitech Industries LTD is growing, the work and data sets are increasing, to gain a
competitive advantage HR analytics can be implemented. Human Resource analytics can help
organizations take current operational and strategic data and convert it into an active approach.

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4.1 Conclusion

The objective of this report is to show how Walton Digitech Industries Limited can implement
HR analytics and benefit from it. To play a more relevant and strategic role in the organization,
the HR function needs to move beyond more reporting to accurate prediction. Apart from
generating reactive reports it needs to implement advanced analytics and predictive techniques
that support strategic organizational goals.

Reference

• waltondigitech.com
• learn.microsoft.com/en-us/power-bi/create-reports/sample-human-resources
• Microsoft Power BI, “Bring your data to life with Power BI - Power BI Whitepaper,”
• http://powerbi.com, vol. July 2015, 2015.
• Surlisa Widjaja, Tuga Mauritsius, “International Journal of Mechanical Engineering and
Technology (IJMET),” Article, vol. 10,no. May, pp. 235-249.
• P. Madhavi Lakshmi, P. Siva Pratap, “HR ANALYTICS - A STRATEGIC APPROACH
TO HR EFFECTIVENESS,” Article, vol. 6, no. June, pp. 2249-6874.
• Alan Dennis, Barbara Haley Wixom, Roberta M.Roth,” System Analysis and Design”, 6th
Edition
• Michael J. Kavanagh, Richard D. Johnson,” Human Resource Information System”, 4th
Edition

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