Peta Sollander has over 15 years of experience managing operations and systems across various industries. She is currently an Executive at Moonee Valley City Council, where she oversees data, client, and resource management. Previously, she held Operations and Systems Manager roles at James Richardson Furniture and Ownworld, where she improved processes, implemented new technologies, and achieved certifications. She began her career in management roles focused on purchasing, shipping, and founding her own successful children's import business.
Peta Sollander has over 15 years of experience managing operations and systems across various industries. She is currently an Executive at Moonee Valley City Council, where she oversees data, client, and resource management. Previously, she held Operations and Systems Manager roles at James Richardson Furniture and Ownworld, where she improved processes, implemented new technologies, and achieved certifications. She began her career in management roles focused on purchasing, shipping, and founding her own successful children's import business.
Peta Sollander has over 15 years of experience managing operations and systems across various industries. She is currently an Executive at Moonee Valley City Council, where she oversees data, client, and resource management. Previously, she held Operations and Systems Manager roles at James Richardson Furniture and Ownworld, where she improved processes, implemented new technologies, and achieved certifications. She began her career in management roles focused on purchasing, shipping, and founding her own successful children's import business.
Peta Sollander has over 15 years of experience managing operations and systems across various industries. She is currently an Executive at Moonee Valley City Council, where she oversees data, client, and resource management. Previously, she held Operations and Systems Manager roles at James Richardson Furniture and Ownworld, where she improved processes, implemented new technologies, and achieved certifications. She began her career in management roles focused on purchasing, shipping, and founding her own successful children's import business.
PROFESSIONAL Dynamic Operations and Systems Manager driving results. Adept at overseeing end-to-end SUMMARY processes ensuring in-full and on-time delivery. Recognised for exceptional coaching and mentoring skills, evidenced by consistent and continuous improvements in staff KPIs and high levels of staff retention. Analyse business operations for enhancement opportunities, execute improvements and drive efficiency gains. Build and nurture internal and external stakeholder relationships yielding customer satisfaction and elevating brand reputation. Dedicated to innovation, problem-solving, and delivering tangible value to customers and organisations. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
ACCOMPLISHMENTS Business Accreditation for: GECA, ISO9001 Quality Management System and ISO14001 Environmental Management System
SKILLS • Stakeholder management • Training and • Multi-tasking and time-
• Conflict resolution development management • Project management • Recruitment • Relationship management • Operations management • Superior communication • Client-focused solutions and interpersonal skills • Continuous improvement • Analytical and creative strategies problem-solving
WORK HISTORY BUSINESS UNIT EXECUTIVE 05/2023 to Current (Contract)
Moonee Valley City Council - Aged & Disability, Melbourne, VIC • Responsible for data, client, and resource management, ensuring high-level customer service and efficient data processing. • Cultivate and strengthen client relationships using strong issue resolution and dynamic communication skills. • Deliver high-level customer service with integrity and confidentiality. • Increase efficiency in operations by streamlining processes and implementing data-driven decision-making models. • Manage system maintenance for timely reporting.
Achievements: • Restructured Business Unit's processes and procedures. • Implemented a new debt management plan, reduced debtors by 15% and documented workflow processes. .
OPERATIONS & SYSTEMS MANAGER 08/2020 to 12/2022
James Richardson Furniture, Melbourne, VIC • Managed Customer Service, Buying & Logistics, and Warehouse & Distribution teams. • Collaborated with business stakeholders to define system requirements for new technology initiatives, translating needs into actionable project plans. • Managed cross-functional teams and operational budgets. • Reviewed and negotiated contracts with third-party logistics service providers delivering substantial cost savings. • Optimised supplier and delivery performance. • Conducted performance reviews and recruitment.
Achievements: • Identified and implemented best-practice solutions for new ERP integration, reducing order processing timeframes by half. • Reduced transport/installation spend by 28%. • Seamlessly onboarded new delivery partner, resulting in 17% DIFOT performance improvement.
OPERATIONS, ADMINISTRATION & SYSTEMS MANAGER 03/2017 to 07/2020
Ownworld, Sydney, NSW • Led ERP system build, managed end-to-end procurement, accounts receivables and drove ISO certification. • Managed ERP across departments and streamlined processes. • Designed and implemented process and training manuals.
Achievements: • Built and implemented ERP system on time and within budget, resulting in 34% turnover increase. • Achieved ISO9001 and ISO14001 Management Systems within 6 months. • Reduced debtors from $1.15m to $36k. • Recruited replacement staff prior to phase transition.
NATIONAL PURCHASING & SHIPPING MANAGER 06/2015 to 02/2017
Living Edge, Sydney, NSW • Managed cross-functional teams and optimised supplier performance. • Managed local and offshore supplier relationships, product inventory and purchasing across multiple sites. • Conducted performance reviews and recruitment. • Procured Australia's largest single-source project.
Achievements: • Restructured Purchasing & Shipping departments, improving staff KPIs by 20%. • Recruited and trained new staff. • Procured Australia's largest single-source project, saving $160k. .
FOUNDER/DIRECTOR 01/2006 to 05/2015
Western Bloc, Sydney, NSW • Led all aspects of account management, business development, finance, and operations for a successful children's import and distribution business. • Secured key retail accounts and expanded presence in Australia and New Zealand. Clients acquired include leading retailers such as Myer, Domayne, Toys R Us, Baby Bunting, as well as 700+ boutique retailers. • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations. • Formulated and executed strategic initiatives to improve product offerings. • Built and managed five eCommerce websites.
Achievements: • Implemented efficient operational processes to optimise productivity, profitability and resource allocation. • Nurtured key accounts. • Sold business in 2015.
EDUCATION Australian College of Applied Psychology, Sydney, NSW
Bachelor of Science, Applied Psychology
ADDITIONAL Current Police Check: CrimeCheck AUSTRALIA
