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CENTRE FOR DISTANCE AND ONLINE EDUCATION

Jamia Millia Islamia, New Delhi

PROGRAMME GUIDE
2023-24

Master of Commerce
(Online Mode/Distance Mode)

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MESSAGE FROM CDOE

Dear Students,

It is a pleasure welcoming you to Jamia Millia Islamia for the Distance Mode Master
of Commerce (M. Com) Programme being offered at the Centre for Distance and
Online Education.

Education, needless to reiterate, is a sine qua non for the growth of a nation and
personality development of its citizens. Distance education is one of the many multi-
pronged instrument adopted to promote literacy across India. It aims not just at
fostering social mobility and lifelong education but also at upholding the core values of
the Indian Constitution and society, that is, democracy, secularism, social justice and
equality of opportunity.

Jamia Millia Islamia in its endeavor to endorse and promote these values and advance
literacy, has pledged to take education to the doorsteps of the learners.

We wish you success in your educational endeavors.

Professor Jessy Abraham

Hony. Director
CDOE, Jamia Millia Islamia

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CONTENTS

1. About the Programme Page No.

1.1 Introduction of the Programme 3
1.2 Objectives of the Programme 3
1.3 Duration of the Programme 3
1.4 Medium of Instruction 3
1.5 Programme Fee 3
1.6 Course Structure 5-8
1.7 Detailed Programme Structure 9-21
2. Counseling Session 22
2.1 Mode of Instruction 22
3. Update Regarding Academic Activities 22
4. Academic Calendar 22
5. Learner Support Centre 22
6. Evaluation System 23
6.1 Assignments 23
6.2 Semester Examinations 23
6.2.1 Semester Examination Form 23
6.2.2 Semester Examination Date-Sheet 23
7. Semester End Examination Result 24
7.1 Declaration of Result 24
7.2 Grievance Committee 24
7.3 Promotion to the next Semester of the Programme 24
7.4 Re-evaluation of Answer Scripts 25
7.5 Improvement of Result 25
8. General Regulation 25
9. Renewal Regulations 26
10. Forms 24-33

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PROGRAMMECOORDINATOR/IN-CHARGE

Dr. MOHD. AFZAL SAIFI

Assistant Professor (Commerce)
Centre For Distance and Online
Education
Jamia Millia Islamia,
New Delhi-110025.

1. ABOUTTHEPROGRAMME

1.1 Introduction of the Programme

The CDOL has developed an innovative programme Master of Commerce (M. Com) with
emphasis on Finance, Marketing and Human Resources. The basic objectives of the
programme are to prepare the students with necessary conceptual, entrepreneurial and
analytical skills required for handling modern and technical business operations at both
national and international levels.

1.2 Objectives of the Programme

This programme aims to achieve the following objectives:

• To provide an opportunity to get an M. Com degree to those who find it difficult
or even impossible to pursue regular M. Com course at a university either due
to their job commitments or other circumstances;
• To help the learners study at their own pace, and from their own chosen place.
• To develop various skills in matters related to Commerce, Finance, Marketing
and Human Relations;
• To create an additional avenue of self-employment and also to benefit various
institutions/organizations engaged in business and commerce; and
• To prepare students to exploit opportunities, being created in the field of
commerce due to the processes of Globalization, Privatization and
Liberalization.

1.3 Duration of the Programme

Minimum duration of the Programme: 4 Semesters/ 2 (Two) Year

Maximum duration of the Programme: 8 Semesters/ 4 (four)Year

1.4 Medium of Instruction: English

(The SLMs and Question Papers will be provided in English and Hindi both. However,
the Assignments questions will be provided only in English.)

1.5 Programme Fee:

Previous Year Rs.12000/- p/a (Two Semester)
Final Year Rs.12000/- p/a (Two Semester)

Note: Rs. 12,000/- (Twelve Thousand) per annum (Two Semesters) to be paid in advance in the beginning
of each academic year.
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1.6 Brief Programme Structure

Papers offered in M. Com– Online Mode/Distance Mode

Year Semester Semester
First I II
Second III IV

Semester-I
Paper Paper Title Paper Counselling Marks Allotted
Code Credit Sessions
(2 Hrs Theory Assignment Total
Each) Marks
MCM-101 Managerial 4 5 75 25 100
Economics
MCM-102 Statistical 4 5 75 25 100
Analysis
MCM-103 Accounting for 4 5 75 25 100
Managerial
Decisions
MCM-104 Marketing 4 5 75 25 100
Management
MCM-105 Organisational 4 5 75 25 100
Behaviour
Total 20 -- 375 125 500

Semester-II
Paper Paper Title Paper Counselling Marks Allotted
Code Credit Sessions
(2 Hrs Theory Assignment Total
Each) Marks
MCM-201 Business 4 5 75 25 100
Environment
MCM-202 Financial 4 5 75 25 100
Management
and Policy
MCM-203 Corporate Legal 4 5 75 25 100
Framework
MCM-204 Corporate 4 5 75 25 100
Accounting and
Disclosure
MCM-205 Research 4 5 75 25 100
Methodology
for Business
Total 20 -- 375 125 500

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Semester-III
Paper Paper Title Paper Counselling Marks Allotted
Code Credit Sessions
(2 Hrs Theory Assignment Total
Each) Marks
MCM-301 Corporate Tax 4 5 75 25 100
Planning and
Management
MCM-302 Human Resource 4 5 75 25 100
Management
MCM-303 E-Commerce 4 5 75 25 100
MCM-304 Specialization 4 5 75 25 100
Paper-I (F1/M1)
MCM-305 Specialization 4 5 75 25 100
Paper-II (F2/M2)
Total 20 -- 375 125 500

Semester-IV
Paper Paper Title Paper Counselling Marks Allotted
Code Credit Sessions
(2 Hrs Theory Assignment Total
Each) Marks
MCM-401 Strategic 4 5 75 25 100
Management
MCM-402 International 4 5 75 25 100
Business
MCM-403 Retail 4 5 75 25 100
Marketing
Management
MCM-404 Specialization 4 5 75 25 100
Paper-III
(F3/M3)
MCM-405 Specialization 4 5 75 25 100
Paper-IV
(F4/M4)
MCM-406 Project Work* 2 -- -- --- 100
Total 22 -- 375 125 600
Total Credits for All 4 82 -- -- -- --
Semester

MCM-406: Project Work

Objectives of the Project Work:
 To give exposure to the students on the methodology of planning a study, data collection,
analysis, presentation and decision-making about problems related to society.
 To gain an insight into the functional areas of commerce and business management, and to
knowhow problems are identified and solved.

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Scheme of Evaluation:
The Survey Project shall carry 100 Marks. The evaluation of the Project Work has been divided
into three parts:

Internal Evaluation= 35 Marks

External Evaluation= 35 Marks
Viva Voce =30Marks

Format of Project Report:

 The students will finalize the topic in consultation with their project supervisor.
 The outer cover of the Project Report shall be dark green in colour and printed in silvery-
white.
 The text of the cover-page and the first inner-page will be in Times New Roman font.
 The text of the Project Report shall be typed in double spacing with margins of 1.5” on the
left, 1” on the right, 1” on the top and 1” on the bottom.
 Figures and Tables shall be numbered based on the respective chapters, such as1.1, 1.2, 2.4,
3.5 etc.
 The project report will contain chapters /components.

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Specializations
Note:

1. A student promoted to their Semester-III shall select any one Specialization form
the available options at the commencement of the Semester. Each Specialization
comprises of two papers. However, specialization shall be offered subject to
availability of resources (Faculty).
2. The area of Specialization in Semester-IV will remain the same as selected in
Semester III and it will be comprises of two papers.
3. Once a Specialization has been selected, no change will be allowed later.

Specialization Courses (Semester-III)

Specializations Paper No. Paper Title

Finance MCM-304 –F1 Financial Institutions and Markets
MCM-305– F2 Security Analysis and Portfolio Management
OR
Marketing MCM-304 – M1 Advertising and Sales Management
MCM-305– M2 Marketing Research

Specialization Courses (Semester-IV)

Specializations Paper No. Paper Title
Finance MCM-404–F3 Financial Planning and Management
MCM-405–F4 International Financial Management
OR
Marketing MCM-404– M3 International Marketing
MCM-405– M4 Customer Relationship Management

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6.7 Detailed Programme Structure

Master of Commerce (M.Com.) Revised Syllabus w.e.f. 2021-22

Semester-I
MCM-101: Managerial Economics

Block 1: Basics of Managerial Economics

Unit 1: Managerial Economics-Nature and Scope
Unit 2: Economic Theory and Managerial Theory
Unit 3: Managerial Economist’s Responsibilities

Block 2: Introduction and Theories of Demand

Unit 4: Demand Concepts, Law of Demand and Determination of Demand
Unit 5: Elasticity of Demand-Use of Elasticity in Managerial Decisions
Unit 6: Theory of Consumer Choice
Unit 7: Demand Estimation and Forecasting Techniques

Block 3: Production and Cost Function

Unit 8: Production: Theory, Functions, Stages, Economic Scale
Unit 9: Estimation of Production and Cost Function
Unit 10: Short and Long Run Cost Functions: Nature, Shape and Inter-relationship
Unit 11: Law of Variable Proportions and Return to Scale

Block 4: Markets and Price Determination

Unit 12: Market: Characteristics and Structures
Unit 13: Structure and Barriers to Entry
Unit 14: Price Determination under Different Market Conditions
Unit 15: Inflation: Definition, Characteristics and Types

MCM-102: Statistical Analysis

Block 1: Introduction of Business Statistics
Unit 1: Statistics: An Overview
Unit 2: Data: Sources and Processing
Unit 3: Diagrammic and Graphic Presentation of Data

Block 2: Methods of Data Collection and Processing of Data

Unit 4: Methods of Data Collection
Unit 5: Processing and Analysis of Data
Unit 6: Univariate Analysis: An Overview of Central Tendency
Unit 7: Correlation and Regression Analysis

Block 3: Dispersion and Probability Theory

Unit 8: Dispersion
Unit 9: Skewness
Unit 10: Probability Theories and Distribution

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Block 4: Interpretation of Data and Report Writing

Unit 11: Statistical Quality Control
Unit 12: Test of Hypothesis (Parametric or Standard)
Unit 13: Interpretation and Report Writing

MCM-103: Accounting for Managerial Decisions

Block 1: Accounting Fundamental
Unit 1: Concept, Characteristics and Types of Accounting
Unit 2: Introduction to Cost Accounting
Unit 3: Introduction to Management Accounting
Unit 4: Responsibility Accounting

Block 2: Financial Analysis

Unit 5: Financial Statement Analysis
Unit 6: Ratio Analysis
Unit 7: Cash Flow Statement Analysis

Block 3: Cost Control

Unit 8: Budgeting and Budgetary Control
Unit 9: Marginal and Absorption Costing
Unit 10: Decision- Making
Unit 11: Break-Even Analysis: Meaning, Assumption and Practical Application

Block 4: Variance Analysis and Reporting

Unit 12: Standard Costing
Unit 13: Reporting to Management: Objective and Needs
Unit 14: Recent Development in Accounting

MCM-104: Marketing Management

Block 1: Fundamentals of Marketing
Unit 1: Marketing: Nature Scope and Importance
Unit 2: Marketing Mix
Unit 3: Marketing Environment
Unit 4: Market Segmentation and Positioning

Block 2: Consumer Behaviour and Product Mix

Unit 5: Consumer Behavior
Unit 6: Consumer Decision Making Process
Unit 7: Product: Concept and Classification, Development and Life Cycle
Unit 8: Product Mix

Block 3: Product Pricing and Distribution

Unit 9: Branding, Packaging and Labelling
Unit 10: Pricing: Policy and Strategy
Unit 11: Distribution- Meaning, Function and Types of Channels

Block 4: Promotion Decision

Unit 12: Publicity and Public Relation
Unit 13: Advertising: Concept and Budgeting
Unit 14: Promotion Mix
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Unit 15: Issues and Development in Marketing

MCM-105: Organisational Behaviour

Block 1: Overview of Organisational Behaviour
Unit 1: Organisational Behaviour: Concept and Significance and Principles of OB
Unit 2: Organising: Concept, Principles and Types of Organisation
Unit 3: Authority, Responsibility, Delegation of Authority and Decentralisation

Block 2: Employees Attitude, Behaviour and Personality

Unit 4: Job Attitude, Value, Perception and Ability of Employees
Unit 5: Individual Behaviour and Learning
Unit 6: Perception
Unit 7: Personality

Block 3: Motivation and Leadership

Unit 8: Transaction Analysis
Unit 9: Motivation: Meaning, Types and Theories of Motivation
Unit 10: Leadership: Concepts, Types, Styles and Theories of Leadership

Block 4: Organisational Conflict, Organisational Development Change and Intervention

Unit 11: Organisational Conflict: Sources, Levels, Types, Approaches and Resolution of Conflicts
Unit 12: Organisational Development: Concept and Levels
Unit 13: Organisational Change: Need, Resistance, Theories of Change
Unit 14: Organisational Development and Intervention

Semester-II
MCM-201: Business Environment
Block-I: Business and Its Environment
Unit-1: Concept and Significance of Business Environment
Unit-2: Social Responsibilities of Business
Unit-3: Business Ethics
Unit-4: Concept of Culture, Interface Between Business and Culture

Block-II: Social and Cultural Environment and Environment Scanning

Unit-5: Cross Cultural Communication
Unit-6: Social and Cultural Environment
Unit-7: Environment Scanning and Economic System

Block-III: Economic Environment

Unit-8: NITI Ayog: Concepts and Significance
Unit-9: Government Policies Relating to Industrial Development
Unit-10: New Economic Policy: Major Thrust
Unit-11: New Industrial Policy, 1991
Unit-12: MNCs: Implications of Globalization and WTO on Indian Economy

Block-IV: Political and Technological Environment

Unit-13: Public Sector Enterprises: Genesis, Growth, Its Problems and Prospects and
Privatization of PSU
Unit-14: Political Environment in India
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Unit-15: Technological Environment

Unit-16: Consumer Protection Act, Objects and Disputes Redressal Agencies

MCM-202: Financial Management and Policy

Block-I: Introduction of Business Finance

Unit-1: Financial Management: Objectives, Nature, Scope and Functions
Unit-2: Valuation of Securities
Unit-3: Time Value of Money
Unit-4: Risk and Return Analysis

Block-II: Cost of Capital and Capital Structure

Unit-5: Cost of Capital: Meaning, Importance and Measurement
Unit-6: Short Term and Long-Term Debt and Debentures
Unit-7: Share Capital and Retained Earnings
Unit-8: Capital Structure: Concept, Assumptions and Theories

Block-III: Financial Leverage and Management of Investment

Unit-9: Financial Leverage
Unit-10: Capital Budgeting and Capital Rationing
Unit-11: Investment: Types Evaluation and Management
Unit-12: Returns: Average, Internal and NPV

Block-IV: Management of Cash, Inventory and Working Capital

Unit-13: Management of Cash
Unit-14: Inventory Management
Unit-15: Management of Working Capital
Unit-16: Dividend Decisions
Unit-17: Account Receivable and Payable Management

MCM-203: Corporate Legal Framework

Block-I: The Companies Act, 2013
Unit-1: Definition and Types of Companies
Unit-2: Formation of Companies
Unit-3: Memorandum and Articles of Association
Unit-4: Prospectus

Block-II: Company Management, Meetings, Winding up and Dissolution

Unit-5: Company Management and Administration
Unit-6: Meetings and Resolutions
Unit-7: Winding up and Dissolution

Block-III: Foreign Exchange Management Act, 2000 and Consumer Protection Act, 2019
Unit-8: Foreign Exchange Management Act, 2000
Unit-9: Consumer Protection ACT, 2019
Unit-10: Consumer Protection Council and Dispute Redressal Agencies

Block-IV: The SEBI Act, Competition Act, WTO, TRIPS and TRIMS
Unit-11: SEBI Act, 1992
Unit-12: Competition Act, 2002
Unit-13: World Trade Organisation
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Unit-14: Ministerial Conferences and Uruguay Round

MCM-204: Corporate Accounting and Disclosure

Block-I: Accounting for Share Capital and Debentures
Unit-1: Accounting for Share Capital and Buy-back of Equity Shares
Unit-2: Redemption of Preference Shares and Issuing of Right and Bonus Shares
Unit-3: Accounting for Issue and Redemption of Share Capital and Debentures

Block-II: Final Accounts, Cash Flow Statement, Valuation of Goodwill and Shares
Unit-4: Final Accounts of Companies
Unit-5: Cash Flow Statement
Unit-6: Valuation of Goodwill
Unit-7: Valuation of Shares

Block-III: Accounting for Amalgamation, Reconstruction and Relevant Accounting Standards

Unit-8: Amalgamation of Companies
Unit-9: Reconstruction of a Company: Internal and External
Unit-10: Relevant Accounting Standards

Block-IV: Corporate Disclosures and Recent Developments in Accounting

Unit-11: Corporate Disclosures: Objectives and Requirement as per Companies Act, 2013
Unit-12: Voluntary Disclosures: Value Added Statement, Economic Value Added
Unit-13: Human Resource and Environmental Accounting
Unit-14: Corporate Social Accounting and Corporate Governance Reporting

MCM-205: Research Methodology for Business

Block-I: Introduction to Research Methodology
Unit-1: Research: Meaning, Significance, Aims and Process
Unit-2: Defining the Research Problem
Unit-3: Research Design

Block-II: Data Collection and Measurement Scales

Unit-4: Methods and Techniques of Data Collection
Unit-5: Sampling and Sampling Designs
Unit-6: Measurement and Scaling Techniques
Unit-7: Reliability and Validity in Research

Block-III: Data Presentation and Analysis

Unit-8: Cross Tabulation of Data
Unit-9: Index Number
Unit-10: Time Series Analysis
Unit-11: Parametric Techniques: t-test, z-test, One Way and Two Way ANOVA

Block-IV: Non-parametric and Multivariate Analysis Techniques

Unit-12: Chi-Square Analysis
Unit-13: Other Classical Non-parametric Test: Runs Test, Spearman’s Rank Correlation Test,
Wilcoxon Signed Rank Test, Mann-Whitney U-test, Kruskal-Wallis Test
Unit-14: Multiple Correlation and Regression Analysis: The Classical Linear Regression Model

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Semester-III
MCM-301: Corporate Tax Planning and Management
Block I: Introduction to Corporate Tax Planning
Unit-1: Concepts of Tax Planning/Avoidance/Evasion & Tax Management
Unit-2: Assessment of Companies (including Corporate Taxation and Dividend Tax)
Unit-3: Taxation of Non-Residents
Unit-4: Double Taxation Relief

Block-II: Tax Planning with Reference to Specific Business

Decisions and Employees’ Remuneration
Unit-5: Tax Planning with reference to Setting up of a New Business
Unit-6: Tax Planning with reference to Financial Management Decisions
Unit-7: Tax Planning with reference to Specific Business Decisions
Unit-8: Tax Planning with reference to Employees’ Remuneration

Block III: - Business Reorganization / Restructuring

Unit-9: Tax Issues in respect of Amalgamation of Companies
Unit-10: Tax Issues in respect of Demerger of Companies
Unit-11: Tax Provisions in respect of Slump Sale
Unit-12: Transfer of Assets and Conversion of Business Organisation

Block IV: - Business Tax Procedure and Management

Unit-13: Advance Payment of Tax
Unit-14: Deduction and Collection of Tax at Source
Unit-15: Returns/Assessment of Income

MCM-302: Human Resource Management

Block-I: Introduction of HRM
Unit-1: HRM: Concept, Scope and Functions
Unit-2: Organising the Personnel Functions
Unit-3: Personnel Policies: Meaning, Types and Process
Unit-4: Changing Social Context and Emerging Issues

Block-II: Procurement and Development of HR

Unit-5: Human Resource Planning: Concept, Objectives and Process
Unit-6: Recruitment and Selection
Unit-7: Human Resource Development:
Unit-8: Career Planning, Succession Planning and Talent Management

Block-III: Employees Compensation and Reward Management

Unit-9: Performance Appraisal: Techniques and competency Mapping
Unit-10: Wage and Salary Administration
Unit-11: Compensation Strategy, Structure and Composition
Unit-12: Benefits and Reward Management

Block-IV: Employer-Employees Relationship

Unit-13: Regulatory Management in Industrial Relation
Unit-14: Dealing with Unions and Association
Unit-15: Industrial Democracy
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Unit-16: Grievance Handling and Discipline

MCM-303: E-Commerce
Block-I: E-Commerce: An Introduction
Unit-1: Introduction to E-Commerce
Unit-2: E-Commerce Consumer and Organisations Application
Unit-3: E-Commerce in India and Its Future Prospects

Block-II: Network Infrastructure for E-Commerce and E-Commerce Models

Unit-4: Network Infrastructure for E-Commerce
Unit-5: E-Commerce and Internet: Internet Security
Unit-6: E-Commerce Models

Block-III: E-Advertising & Marketing and Electronic Payment Systems

Unit-7: E-Advertising and Marketing
Unit-8: Electronic Payment System
Unit-9: Electronic Data Exchange
Unit-10: IT Act, 2000 and Its Implication for Electronic Data Exchange

Block-IV: E-CRM and E-Security

Unit-11: E-Customer Relationship Management
Unit-12: E-Security and Legal Aspects of E-Commerce
Unit-13: Global Scenario of E-CRM and Emerging Trends in India

MCM-304-F1: Financial Institutions and Markets

Block-I: Financial Institutions: An Overview
Unit-1: Role of Finance in Economy and Kinds of Finance
Unit-2: Introduction to Indian Financial System
Unit-3: Financial Instruments and Intermediaries
Unit-4: Recent Development in Indian Financial System

Block-II: Commercial Banks and Other Development Banks

Unit-5: Commercial Banks: Functions and Importance
Unit-6: Development Banks: Concept, Objectives and Functions
Unit-7: SFCs and IFCI: Importance and Functions
Unit-8: Development Banks- EXIM Bank, SIDBI, NABARD, IDBI and ICICI

Block-III: Reserve Bank of India and NBFCs

Unit-9: Reserve Bank of India and its Monetary Policy
Unit-10: Instruments of Monetary Policy and Credit Control
Unit-11: Non-banking Financial Companies (NBFCs)

Block-IV: Other Financial Institutions

Unit-12: Merchant Banking in India
Unit-13: Mutual Funds in India
Unit-14: Unit Trust of India
Unit-15: LIC & GIC and Privatization of Insurance Industry in India

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MCM-305-F2: Security Analysis and Portfolio Management

Block-I: An Overview of Investment
Unit-1: Investment Analysis: Nature and Scope
Unit-2: Approaches to Investment Analysis
Unit-3: Concept of Return and Risk
Unit-4: Security and Risk Analysis

Block-II: Securities Market in India

Unit-5: Functions and Methods of Selling Securities in Primary
and Secondary Market
Unit-6: Broker: Importance Types and Role
Unit-7: Trading Mechanism and Listing of Securities in Stock Exchange

Block-III: Analysis for Equity Investment

Unit-8: Depository Act, 1996
Unit-9: Valuation of Securities: Bond, Debentures, Preference and Equity Shares
Unit-10: Fundamental Analysis
Unit-11: Technical Analysis
Unit-12: Efficient Market Hypothesis

Block-IV: Portfolio Theory

Unit-13: Portfolio Analysis
Unit-14: Effects of Combination of Securities
Unit-15: Capital Market Theory
Unit-16: Portfolio Performance Evaluation

MCM-304-M1: Advertising and Sales Management

Block-I: Advertising Basics and Tools
Unit-1: Advertising an Overview
Unit-2: Advertising and Consumer Behaviour
Unit-3: Advertising Budget
Unit-4: Advertising Promotion: Current Scenario in India

Block-II: Media and Message Design for Advertising

Unit-5: Media Concepts and Characteristics
Unit-6: Media Planning, Scheduling and Media Selection Decisions
Unit-7: Media Design
Unit-8: Managing Advertising Agency and Client Relationship

Block-III: Selling Fundamentals and Planning

Unit-9: Selling Concepts
Unit-10: Sales Planning
Unit-11: Sales Organisation and Manpower Planning
Unit-12; Principles of Determining Sales Organisation
Unit-13: Sales Personnel

Block-IV: Sales Force Management

Unit-14: Selection, Training and Development
Unit-15: Placement and Motivation
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Unit-16: Compensation and Promotion

Unit-17: Sales Meeting, Contest and Evaluating Sales Performance

MCM-305-M2: Marketing Research

Block-I: Marketing Research: Nature and Scope
Unit-1: Introduction to Marketing Research
Unit-2: Marketing Research: Problem Formulation
Unit-3: Research Design: Meaning and Types

Block-II: Data Collection Methods and Sampling Design

Unit-4: Data Collection Methods and Techniques
Unit-5: Sampling Design: Meaning and Types
Unit-6: Questionnaire Design

Block-III: Data Processing and Ethical Issues in Marketing Research

Unit-7: Sampling Measurement and Scaling Techniques
Unit-8: Data Analysis and Interpretation
Unit-9: Ethical Issues in Marketing Research

Block-IV: Product Research, Report Writing and Media Selection

Unit-10: Product Research: Copy Testing and Test Marketing
Unit-11: Media Selection
Unit-12: Research Report: Preparation and Presentation

Semester-IV
MCM-401: Strategic Management
Block-I: Introduction to Strategic Management
Unit-1: Strategic Management: Concept Characteristics and Process
Unit-2: Strategy Formulation
Unit-3: Environmental Appraisal
Unit-4: Strategic Guidelines

Block-II: Strategic Analysis and Cost

Unit-5: Strategic Analysis and Choice
Unit-6: Distinctive Competitiveness: Selection of Matrix
Unit-7: Budgets/Cost
Unit-8: Strategy Implementation

Block-III: Behavioural Issues and Social Responsibilities

Unit-9: Organizational Structure
Unit-10: Behavioural Issues
Unit-11: Social Responsibilities
Unit-12: Functional Issues

Block-IV: New Model and E-Commerce

Unit-13: New Business Models
Unit-14: E-Commerce Environment
Unit-15: Organizational Capability Profile
Unit-16: Corporate Portfolio Analysis
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MCM-402: International Business

Block-I: Basic Concepts of International Business
Unit-1: International Business: Nature and Scope
Unit-2: India’s Export Performance
Unit-3: India’s Export Measures
Ubit-4: Export Promotion Schemes

Block-II: International Marketing Research

Unit-5: International Marketing Research
Unit-6: Conducting Market Research
Unit-7: Estimating Potential
Unit-8: Other Study Areas of International Marketing Research

Block-III: Business Environment

Unit-9: Business Environment
Unit-10: Economic Environment of Business
Unit-11: Political and Legal Environment
Unit-12: Social Environment and International Environment

Block-IV: Setting up International Business Step by Step

Unit-13: Setting Up Business
Unit-14: Potential Products and Markets
Unit-15: Export Sale Contract
Unit-16: Export Documents

MCM-403: Retail Marketing Management

Block-I: An Overview of Retail Management
Unit-1: Introduction to Retailing
Unit-2: Types of Retailers
Unit-3: Retail Marketing Environment
Unit-4: Retail Marketing Segmentation

Block-II: Store Management and Retail Marketing Strategies

Unit-5: Store Location
Unit-6: Store Layout and Store Design
Unit-7: Retail Marketing Strategies
Unit-8: Retail Merchandising

Block-III: Retail Marketing Communication and Retail Pricing

Unit-9: Integrated Marketing Communication
Unit-10: Retail Communication Mix
Unit-11: Retail Pricing

Block-IV: Relationship Management and International Retailing

Unit-12: Customer Relationship Management in Retailing
Unit-13: International Retailing: An Overview
Unit-14: E-Tailing: Future of Electronic Retailing

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MCM-404-F3: Financial Planning and Management

Block-I: Financial Planning & Investment Alternatives
Unit-1: Introduction to Financial Planning
Unit-2: Application of Investment Alternatives in Financial Plans
Unit-3: Operation of Trading and Demat Account

Block-II: Diversity in Financial Planning

Unit-4: Planning for Life Insurance and Health Insurance
Unit-5: Application of Compounding and Indexing
Unit-6: Common Stock with Uncommon Profits
Unit-7: Principles and Variables of Value Investing System

Block-III: Building Financial Plans and Investment in Primary Market

Unit-8: Critical Analysis of Investment
Unit-9: Risk Assessment of Individual
Unit-10: Evaluation of Financial Plans
Unit-11: Investment in Primary Market

Block-IV: Credit and Retirement Planning

Unit-12: Managing Credit: Education, Consumer and Housing Credit
Unit-13: Retirement Planning
Unit-14: Taxation Planning
Unit-15: Estate Planning

MCM-404-F4: International Financial Management

Block-I: Introduction to International Financial System
Unit-1: Bretton Woods Conferences and Afterwards
Unit-2: International Financial Management: Complexities and Issues
Unit-3: International Capital and Money Market Instruments
Unit-4: Role of Financial Intermediaries

Block-II: Foreign Exchange Market and Exchange Rate Risk Management

Unit-5: Exchange Rate Determination
Unit-6: Exchange Rtae Risk Management
Unit-7: Multinational Working Capital Management

Block-III: Foreign Investment and Financing Decisions

Unit-8: Capital Budgeting for Multinational Corporations
Unit-9: International Financing Sources and Financial Structure
Unit-10: Country Risk Analysis
Unit-11: Cost of Capital for Overseas Investment and Capital Structure

Block-IV: International Portfolio Management and

International Accounting and Reporting
Unit-12: International Portfolio Management
Unit-13: International Portfolio Diversification
Unit-14: International Accounting
Unit-15: International Finance Reporting

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MCM-405-M3: International Marketing

Block-I: International Marketing: Nature and Scope
Unit-1: International Marketing: An Introduction
Unit-2: International Marketing Environment
Unit-3: International Market Segmentation
Unit-4: International Market Entry Strategies

Block-II: International Product Planning and Pricing Decisions

Unit-5: Major Product Decisions: Product Strategy
Unit-6: Managing Product Line
Unit-7: New Product Development
Unit-8: Pricing Decisions for International Markets

Block-III: International Distribution Decisions

Unit-9: International Distribution Channel Strategy
Unit-10: Selection and Management of Overseas Channel
Unit-11: International Distribution Logistics

Block-IV: International Promotion Strategy

Unit-12: Communication Decisions for International Markets
Unit-13: International Promotion Tools and Planning
Unit-14: Standardization and Adaptation in International Market
Unit-15: International Public Relations for Product Promotion Campaign

MCM-405-M4: Customer Relationship Management

Block-I: Customer Relationship Management: Nature and Scope
Unit-1: An Introduction to CRM
Unit-2: Evolution of CRM
Unit-3: Customer Loyalty and Retention
Unit-4: Types of CRM and CRM Models

Block-II: CRM Process and Customer Retention Strategies

Unit-5: CRM Process
Unit-6: Customer Retention Strategies
Unit-7: CRM Process in Service Organisation

Block-III: CRM: Implementation, Applications and Assessment

Unit-8: CRM Implementation
Unit-9: CRM Applications
Unit-10: CRM Assessment

Block-IV: CRM: Tools, Marketing Channels and Technology

Unit-11: CRM Tools
Unit-12: CRM in Marketing Channels
Unit-13: Technological Developments in CRM

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2. COUNSELLINGSESSION

Counseling sessions are held at the learner support center normally on weekends with in the
general academic scheduled of the Programme. You should note that the counseling
sessions are not classroom teaching or lectures. Counselors will not be delivering
lectures as in conventional teaching on the contrary discussions will try to help you to
overcome difficulties which you face while going through the SLM. In these sessions,
leaner must try to resolve your subject-based difficulties and any other related
problems. Before you proceed to attend the counseling sessions, please go through
your course materials and make a plan of the points to be discussed. The detailed
schedule of the counseling sessions will be available on the University Website:
https://www.jmi.ac.in/cdoe/cschedule

Counseling sessions will be organized for all theory courses. The counseling duration
andtimeforeachtheorycoursewillconsistof7sessionsof2hourseach.Attendingthecounseling
sessions is not mandatory, nevertheless is always in the interest of learners to attend these
sessions.

2.1 MODEOFINSTRUCTION

It is based on Self-Learning Study Material prepared and supplied by CDOE, besides

counseling sessions and other exercises such as assignments etc. (The SLM will be provided in
English and Assignments and Question Papers will be provided only in English.)

3. UPDATES REGARDING ACADEMIC ACTIVITIES

Students are advised to remain in touch with their respective Learner Support
Centre/programme coordinator and visit the CDOE and COE, JMI websites for the updates
regarding academic activities pertaining to their Programme. Further, they should follow the
Academic Calendar provided to them for the current academic year.

4. ACADEMICCALENDAR

The academic calendar provides important dates and other relevant information
corresponding to activities such as Counseling, Assignments, and Examinations etc. Try to
keep an eye on the important dates given in your academic calendar for different
activities. You can view and download your academic calendar from JMI website –
https://www.jmi.ac.in/bulletinboard/academic-calendar/cdol as well as on the notice board of
Centre for Distance and Online Education / Learner Support Centers.

5. LEARNERSUPPORTCENTRE

The Learner Support Centre to which you have been admitted will remain your Learner
Support Centre till you clear all components of the programme during maximum duration of
the programme. No student would be permitted to change his/her Learner Support Centre at
any point of time. All the activities related to Counseling, Assignments and Semester End
Examinations will be held at the Learner Support Centre only. However, the CDOE, JMI
reserves the right to discontinue/change the Examinations/ Learner Support Centre at any
point of time as it deems appropriate.

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6. EVALUATIONSYSTEM

6.1 Assignments

Assignments are the part of continuous evaluation system. The submission of assignments is
compulsory. Assignments of a course carry about 25% weightage.

The assignments are designed in such a way as to help you concentrate mainly on the
printed course material. However, access to other books and sources will be an added
advantage in your academic pursuits.

Assignments should be handwritten. Typed or printed assignments shall not be entertained.

For your own record it is advisable to retain a copy of all the assignment responses. You
have to submit the Assignments to the Study Centre on or before the last date of submission
mentioned in the Academic Calendar. Write your Name and Roll Number correctly on the
Assignments.

Getting pass percentage in assignments is mandatory. If you do not get passing marks in any
assignment, you have to submit a fresh assignment in consultation with the Programme
Coordinator. However, once you get the passing marks in an assignment, you cannot re-
submit it for improvement of marks.

6.2 Semester End Examinations

Semester examination is the major component of the evaluation system and it carries
70%weightage in a final result. You must fill in the Semester Examination Form and send to
the Centre for Distance and Open learning, Jamia Millia Islamia, Jamia Nagar, Okhla, and
New Delhi-110025.

6.2.1 Semester End Examination Form

You must fill in the Semester End Examination Form online through Distance Students Exam
Portal as per the instruction given in the notification issued on Controller of Examination,
JMI website http://jmicoe.in/. The examination forms should be submitted on or before the
last date mentioned in the Academic Calendar/Notice from the Controller of
Examination JMI.
6.2.2 Semester Examination Date-Sheet

After the successful submission of Examination Form, the Admit Card will be generated
15 days before the commencement of the Semester End Examination. In case you fail to
download the Admit Card before the commencement of examination, you may contact
your Examinations Centre / Learner Support Centre. Examinations Date-sheet will be
uploaded on the website much in advance before the commencement of the
Examination.

While submitting your Examination Form for the Semester End Examinations, it is
your responsibility to check whether you are registered for the programme and
eligible to appear for that examination. If any of the above requirements are found
missing, your examination is liable to be cancelled.

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7. SEMESTER END EXAMINATION RESULT

The evaluation consists of two parts (i) Assignments (ii) Semester End Examination. In the
final result all the Assignments of a course will carry 25% weight age while 75% weight age
will be given to the Semester End Examination.

7.1 Declaration of Result

To pass the Programme under distance mode, a candidate must obtain:
(a) At least 33% marks in each component of theory papers i.e. in assignments and
Semester Examination, separately;
(b) an aggregate of at least 40% marks based on all theory papers and assignments, to
obtain the degree;
(c) If a student fails to qualify any component of a paper or a course he/she can repeat
the same during the subsequent years, up to the maximum duration provided for the
programme from the date of registration; and
Division
(d) On the basis of the marks obtained, division will be awarded in the following way:
(i) Distinction to those who obtain75% marks or more in the aggregate.
(ii) First division to those who obtain 60% marks or more in the aggregate.
(iii) Second division to those who obtain less than 60% marks in the aggregate
But not less than50% marks.
(iv) Third division to those who obtain less than 50% marks in the aggregate
But not less than40% marks.
Grace Marks: A maximum of three (3) grace marks shall be given only to those students
who by obtaining them are able to either pass the examination or improve to get a division.
Only minimum grace marks as required shall be awarded. The grace marks awarded shall be
counted in Grand total.

Grievance committee:
(i) VC Nominee (Subject)
(ii) Hony. Director
(iii) Subject Expert from concerned Department
(iv) Academic Coordinator

7.2 Promotion to the next Semester of the Programme

 No candidate shall be permitted to move to the third semester if he/she has a

backlog of more than 50% of the courses of the first and second semesters combined.

 The students will be declared successful for award of Degree only after clearing all
theory papers and assignments required within the maximum time period inclusive
of the year of admission. A student who does not appear in any component
(Semester End Examination and assignments) in the minimum duration provided for
the Programme, he/she will have to seek re-registration by submitting the
prescribed fee through online portal/Demand Draft if he/she wishes to continue
through the Programme.

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7.3 Re-evaluation of Answer Scripts

No request for re-evaluation of the result declared in any course shall be entertained.
However, the re- totaling of marks of an answer book will be permitted on submission of an
application along with the prescribed fee by the candidate to the Controller of Examinations.

7.4 Improvement of Result

A student may be allowed to appear in the Semester End Examination for improving
his/her result provided that:
 A student may be allowed to improve his/her grade in any two of the courses in the
next semester. However, the improvement of the odd/even semester course will be
permitted in the next odd/even Semester End Examination only.
 Improvement examination will be held in Theory courses only.
 The appearance at such an examination in the course will be allowed only once. No
further chance will be given under any circumstances.
 For the purpose of determining the final division/ grade, the grades obtained by the
candidate in the improvement examination only will be taken into consideration.

8. GENERALREGULATIONS

Programme Fee, Re-Registration, Late fee and other Charges

 Programme Fee: The Programme fee is payable in advance each year, irrespective of
results through CDOE Online Fee Payment Portal on or before the date fixed by
CDOE, Jamia Millia Islamia. No refund of fees is allowed in any case.

 Re-Registration Fee: A student who does not appear in any component (i.e. theory
and assignment) of the Programme during the minimum period and wishes to
continue the Programme, then he/she will have to re-register by paying the
prescribed re-registration fee; given in the table on next page.

 Late Fee: A student who doesn’t submit his/her Assignments and Examination
Form on time may submit the same with the prescribed late fee; and

 Candidates are required to intimate the relevant authorities, sufficiently in advance,

if there is any change of address/mobile number etc.

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Table: Renewal and other Fee applicable for M.COM (Distance Mode)

Sl.No. M.COM (Distance Mode) Fees/Charges (Rs.)

1. Programme/Renewal Fees (to be paid for final Year) 12000/-

2. Submission of Assignments with late fees up-to the 100/-
maximum period of 4weeks (Per Assignment)
3. Submission of Assignments in the following years (In 200/-
case of absence/fail if any) (Per Assignment)
4. Submission of Semester Examination form with late fees 500/-
up to 4 weeks.
5. Submission of Semester Examination form with late fees 600/-
beyond 4weeksuptothenext4weeks.
6. Re-appearing in Semester Examination (In case of 500/-
absence/fail/improvement) (Per paper/course)
7. Re-Registration Fee* 3600.00/-
8. Provisional Certificate 50/-
9. Migration Certificate 50/-
(after passing exam)
10. Migration Certificate 200/-
(before passing exam)
11. Duplicate Statement of Marks (Attach a copy of FIR) 200/-
12. Duplicate Identity Cards (Attach a copy of FIR) 200/-
13. Change of Address in ID Card 50/-
14. Re-evaluation of (current)Answer Script 500/-
(Per Course)
15. Change of medium of course to be exercised in the 1000/-
application form.

Note: * If a candidate fails to appear in any of the prescribed components of the Programme
within the stipulated period of 2 years (4 Semester) and desires to continue the Programme
after the lapse two years he/she should re-register for the Programme by depositing the above
mentioned re-registration fee. The Fee once paid will not be refunded or adjusted under any
circumstances.

All the fees/charges wherever, applicable will be payable only through CDOE Online Fee
Payment Portal.

All the aforesaid fee is subjected to revision during the academic year as per University rules.

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Distance Mode
Application Form for Re-registration
(Particulars should be filled in by the Candidate in his/her own hand-writing)
The Hony. Director
Centre for Distance & Online Education
Jamia Millia Islamia Affix an attested
photograph
New Delhi 110025

Sir,

I seek re-registration to the programme…......................................................... (Distance Mode),

Session …………………………….. As I could not appear in any component in the Part
………………….Session………………….
I certify that I am the same person who took admission in this programme in
session………………………..
Yours Faithfully

(SignatureoftheApplicant)R

e-registrationfeeRs.………………………….………byDDNo. .................................................... Drawn on

Bank…………………………………………………………Dated…………………………………is enclosed herewith.
Particulars
Candidate’s Name (in Block Letters)……………………………………………………………………………
Candidate’s Name in Urdu or Hindi:…………………………………………………………………………………
Father’s Name:(in Block Letters):……………………………………………………………………………………
Father’s Name in Urdu or Hindi:……………………………………………………………………………………...
Present Postal Address:…………………………………………………………………………………………………...
…………………………………………………………………………………………Phone No....…………………………...
Name of the Programme Admitted…………………………………………………Part………Year………….
Roll No.…………………………………………………………EnrolmentNo.…………………………………………..
Programme Centre Code & Name……………………………………………………………………………………...
(For Office Use Only)

Received application form of Ms/Mr………………………………Roll No.……………………………………

forre-registrationtotheprogramme…………………………(DistanceMode)Session…………….…
DD No.……………………………Bank………………………………………Date……………………………………
Of Amount………………………………………

Centre for Distance and Open Learning Dated……………………………..

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Distance Mode
APPLICATIONFORRE-EVALUATIONOFANSWERSCRIPT(S)
(Particularsshouldbefilledinbythecandidateinhis/herownhandwriting)
A. Name of candidates (in Block letters)…………………………………………………………………..…
Roll No.……………………………………………….Enrolment No.………………………………….……..
Name of the Programme/Exam……………………………………………….. Part………….
(Semester200……Particulars of papers in which Re-evaluation is required is given
below:
Course/Paper(see MARKS Aggregate Result
Paras5&12) Obtained out of

1. ………………………… ………………………… ………………………… …………………………

2. ………………………… ………………………… ………………………… …………………………

Note: Original Statement of Marks (Marks-sheet) together with a Photostat copy should be
attached herewith.

B. DECLARATION:
(i) I have carefully read ordinance regarding re-evaluation and I agree to abide by the
same.
(ii) I also under take to accept the final result to be declared by the Controller of
Examinations, Jamia

Date………………………… …………………………………………………………………..…
Signature of Candidate

Present Address…………………………………………...
…………………………………………………………………..…
…………………………………………………………………..…

C. Amount of Fee of Rs.…………………….paid Vide Receipt No./DD No…………………….

Name of the Bank ……………………………….. Date… ............................ (Receipt/DD
attached)
(seeParas1,3&6printed-verleaf)

Received application from of Mr./Ms.……………………………………………………………………………….

Class… ............................................................. (Distance Mode) for Re-evaluation.

Date………………………… For Controller of Examination

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ORDINANCE FOR RE-EVALUATION OF ANSWER-SCRIPTS

1. (a) Any candidate intending to apply for Re-evaluation for Answer script(s) of any Paper,
Subject of his/her written examination, may do so on the prescribed app1ication form
within ONE MONTH of the declaration of the result in each case.
(b) However, the Re-evaluation of scripts will not be allowed in more than ONE-THIRD
of written papers up to the maximum of three papers (whichever is less) of a Semester
Examination.
2. The application for Re-evaluation shall be made once only in respect of the papers of an
examination in which re-evaluation is required.
3. No application for re-evaluation shall be, entertained beyond the prescribed time limit
under any circumstances whatsoever.
4. Each application for re-evaluation shall be accompanied by the
"ORIGINALSTATEMENT OF MARKS issued to the candidate. The photo copy of the
statement of marks/grades will be returned to the candidate after proper endorsement of the
same to the effect that the candidate's result is under consideration and that he/she will
accept the final result to be declared by Jamia as a result of re-evaluation applied for by
him/her.
5. Re-evaluation shall not be permitted in the case of Practical Examination, internal
evaluation, Viva-Voce, as also the answer scripts of any examination which have already
been valued in full by joint Examiners/Board of Examiners.
6. The candidate applying for Re-evaluation shall be required to pay a fee of Rs.500/- per
paper or part thereof. No refund will be made in any case.
7. The merit list, declared in the result of the respective examination will not be disturbed due
to re-evaluation of scripts.
8. If there be any change in the result of the Examination due to Re-evaluation of answer
scripts, no examinee can complain in the Court of Law or any action can be taken against
the examiner concerned.
9. If the award of there-evaluator varies from the original award up to and Including+5%of
the maximum marks, secured earlier, the original award will stand, If a candidate secures
more than+5% and less than or equal to 20%ofmarks, the marks awarded by the re-
evaluator will be final. if a candidate secures more than 20% of marks (plus or minus) in
re-evaluation the answer-script will be sent to the 3rd examiner. The average of the marks
awarded by the 2nd and 3rd examiners will be taken and it will be final.
10. All cases of re-evaluation of script shall be reported to the Examination Committee.
11. Application for re-evaluation of answer-scripts of only Annual Examination shall be
accepted.
12. Answer-scripts of those who appeared for Improvement of the Division or Percentage shall
be fina1 and are not subject to Re-evaluation.
NOTE: (a) Demand Draft of Rs. 500/- per course should be in favour of “Jamia Millia Islamia,
New Delhi” and payable at New Delhi. Please send all the documents and demand draft for
re-evaluation to “The Controller of Examinations, Jamia Millia Islamia, New Delhi.”
(b) Students must fill separate forms attaching separate Demand Draft for papers of
different parts.
(c) Postal Charges: If the certificate / Marksheet etc. is required by post then you must
send your forms accompanied by a self-addressed envelope bearing Indian stamps of
Rs.45/-only.
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Centre for Distance and Online Education

JAMIAMILLIAISLAMIA
(A Central University by an Act of Parliament)

APPLICATIONFORCERTIFICATE
The Controller of Examination
Jamia Millia Islamia, New Delhi -
110025Sir,
I request you to please issue me the Certificate mentioned below. I certify that I am the same candidate who
appeared at the following examination. My
signatureandparticularsgivenbelowareattestedbytheProgrammeIncharge/Director, Centre for Distance and
Open Learning/Gazzetted Officer.
Yours faithfully,

……………………….…………
CANDIDATE
PARTICULARS
1.Candidate’sName………………………………………………………………………….……………….………….………………….…………..
(in Block Letters)

2.Candidate’sNameinHindiorUrdu………………………………………………...………………………..…………………….………….
3. Father’s Name………………………………………………………………………………..………………………..………………..….…………..
(in Block Letters)

4.Father’sNameinHindiorUrdu…………………………………………………………………………………………………….…………...
5.PresentPostalAddress…………………………………………………………………………….………………………………….…………….
………………………………………………………………..Phone/MobileNo…………………………….…………..…………...….……………
6.NameoftheExamination……………………………..Part………………….Year……………………………………....….….……………
7. RollNo………….………EnrolmentNo……………..……….PreviousEnrolmentNoifany……………………......….……………
8. Dateofadmission(intheCentreforDistanceandOpenLearning)……………….……………………………….…………….
(To be filled when the Migration Certificate is required)
9.CertificateRequired…………………………………………………………..………………………………………….……………………….....

…………………………………………….
Attested by the Director, Centre for Distance and Open Learning/The Programme Incharge/Gazzetted Officer (Office Stamp)

NOTE: FOR PROVISIONAL/MIGRATION, PLEASE ATTACH A Received the Certificate mentioned above
PHOTOSTATE COPY (ATTESTED) OF THE MARKSHEET OF
FINAL EXAMINATION ……………………………………………….
CANDIDATE

Amount of Fee of Rs.……………………………..paid Vide Receipt No/DD No… ............................................... Name of the
Bank………………………………………………………….……….Date…………..……….(Receipt/DD attached). I authorize……
………..………………..…..to collect my ................................. Certificate.
The Specimen Signature of Messenger is given below:

………………………………….……………………… ……………………………………………….
Specimen Signature of Messenger CANDIDATE
--------------------------------------------------------------------------------------------------------------------------------------------
Received application form of Mr./ Ms………………………………………….……Class… .................................... (Distance
Mode) for.................... Certificate.

Date……………………………… For Controller of Examination

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FEES FOR ISSUING MIGRATION, PROVISIONAL & OTHER CERTIFICATES

RUPEES
1. PROVISIONAL CERTIFICATE 50

2. DUPLICATE MARKSHEET/MIGRATION/PROVISIONAL 200

(For above–mentioned Duplicate Certificate attach a copy of F.I.R)

3. MIGRATIONCERTIFICATE
a) After passing the examination for which the applicant was studying 50

b) Before passing the examination for which the applicant was studying 200

4. CHANGEOFNAME:
A student applying for change of his/her name in the Register of students shall submit his/her
application to the Controller of Examinations accompanied by:
a) TheprescribedfeeRs.150/-by demand draft.
b) An affidavit relating to his/her present and proposed name, duly sworn in the presence of a
Magistrate by himself/herself.
c) Apublicationfromanewspaperinwhichtheproposedchangeofnamehasbeenadvertised.
However, the provision relating to publication shall not be applicable in case where a
woman candidate is wanting to change her name following her marriage.
The Examination Committee on considering such applications and taking decisions thereon
shall report to the Majlis-I-Talimi (Academic Council)

Minimum Time required

(working days)
i) Provisional Certificate ------- 20days
ii) Migration ------- 20days
iii) Duplicate Marksheet ------- 20days
iv) Change of Name ------- 6-7days

5. TIMEREQUIREDFORPREPARATIONS/ISSUEOFTHEMARK-
SHEET/CERTIFICATEPROVIDEDALLOTHERREQUIREDDOCUMENTSARE ATTACHED.

Note: a) Old casesofmorethan3yearswillrequiremoretime.

b) Students must fill separate forms and attach separate Demand Drafts for each certificate to
be issued.
c) Demand Draft of an appropriate amount per certificate etc. should be in favour of “Jamia
Millia Islamia”. and payable at New Delhi. Please send all the documents and demand
draft for the required certificates to “The Controller of Examinations, Jamia Millia
Islamia, Jamia Nagar, NewDelhi-110025”.
d) Postal Charges: If the Certificate Marksheets etc. is required by post, then you must send
your form accompanied by a self-addressed envelope bearing Indian Postal Stamps of
Rs.30/-Only.

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Centre for Distance and Online Education

JAMIAMILLIAISLAMIA
(A Central University by an Act of Parliament)

Distance Mode
FOR ISSUEOFDEGREE/DIPLOMA/CERTIFICATE
The Controller of Examination
Jamia Millia Islamia,
NewDelhi-110025Sir,
Affix an attested
photograph

I request you to please issue me the Degree/Diploma/Certificate mentioned below. I certify that I am the same
candidate who appeared at the following examination. My particulars are as follows

1.Candidate’sName………………………………………………………………………….……………….………….………………….…………..
(in Block Letters)
2.Candidate’sNameinHindiorUrdu………………………………………………...………………………..…………………….………….
3. Father’s Name………………………………………………………………………………..………………………..………………..….…………..
(in Block Letters)
4.Father’sNameinHindiorUrdu…………………………………………………………………………………………………….…………...
5.Mother’sName………………………………………………………………………….……………….………….………………….…………..
6.PresentPostalAddress…………………………………………………………………………….………………………………….…………….
………………………………………………………………..Phone/MobileNo…………………………….…………..…………...….……………
7.NameoftheExamination……………………………..Part………………….Year……………………………………....….….……………
8.RollNo………….………EnrolmentNo……………..……….PreviousEnrolmentNoifany……………………......….……………

Previous Enrolment No if any……………………...………………………….……………………..… Yours Faithfully,

Verified from the records and certified that Mr./Ms………………….……………………

Whose signature &photograph are attested above, has signed in my presence and
is a genuine candidate. He/ She has no dues. (Signature of Candidate)

Signature with Seal Received the Degree/Diploma/Certificate

Dean/Principal/Headmaster/Director (Concerned)

Candidate/Messenger Signature with date

I authorize… ............................................................ to collect my above-me nt ione d Degree/Diploma/Certificate.

The Specimen Signature of Messenger is given below:

Specimen Signature of Messenger (Signature of Candidate)

(See instruction over leaf)

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INSTRUCTIONS

1. Attach photocopies of marks sheets of all year’s examination(passed) (in case of

improvement, attach a photocopy of improved marksheet).
2. If the course is completed in more than minimum duration of course, attach photocopy
of the combined marks sheet.
3. Photocopy of notification in case of Ph.D. Degree
4. The Candidate/Messenger must show his/her Identity at the time of receiving the
degree/diploma/certificate.

Issue of Duplicate Degree/Diploma/Certificate:

Duplicate degree/diploma/certificate can also be obtained on submitting an application along

with the following:

1. An affidavit signed and certified by the First-Class Magistrate

2. Cutting from the leading newspaper showing that the original has been lost or
destroyed, or submit defaced/remaining portion of degree/diploma/certificate.
3. Prescribed fee of Rs.100/-

Time required for preparation/issue of the certificate provided all other required
documents are attached.

Degree/Diploma/Certificate 30days

Duplicate Degree/Diploma/Certificate 60 days

Note: Old cases of more than 5 year will require more time.
I have read all above mentioned instructions carefully. I will abide by the rules and regulations
or any instructions given by Examination Department.

…………………………………………………………..
Signature
Candidate/authorized person

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Centre For Distance and Online Education

JAMIA MILLIA ISLAMIA
Maulana Mohammed Ali Jauhar Marg
Jamia Nagar, NewDelhi110025
Ph:26929226,26981717-Ext:4224,4227Fax:26921264
Website: www.jmi.ac.in

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