Introduction to Management

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The Hawthorne studies constituted the single most important foundation for the behavioral approach to
management.

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True

False

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Technical skill involves the ability to view or to see an organization as a whole.

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True

False
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Labor turnover refers to the net result of the number of employees leaving the organization and the
number of employees joining the organization.

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True

False

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In the synthesis stage of time study, a job was divided in its elementary movements.

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True

False

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Strategies provide as guideline for decisions where as policies focus on action and deployment of
resources.

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True

False

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The larger the sizes of an organization the more will be the number of managerial levels.

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True

False

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Management makes better- economic life possible by making human efforts less productive and by
improving the standards of living.
Select one:

True

False

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First level management is concerned with least program decision making.

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True

False

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According to Maslow’s hierarchy of need theory once a need becomes satisfied no longer acts as a
motivator unless it became unsatisfied at a later time.

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True
False

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Pay and fringe are two of the more important motivator factor developed by Herzberg.

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True

False

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Which of the following is the specific function of a middle manager?

Select one:

a.

Identify ways of improving communication among subordinates

Develop specific schedules to guide action and facilitate control

c.

Plan daily and weekly activities based on the quarterly and yearly plans

d.

Take action to resolve performance problems

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Assume that Ato Bekele is a manager of a certain company and responsible for influencing the activities
of the subordinates through hiring, trainings and motivating. Which of the following managerial role
represents this issue?
Select one:

a.

Leader role

b.

Monitor role

c.

Liaison role

d.

Figurehead role

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Which of the following is the contribution of Harrington Emerson to the scientific management?
Select one:

a.

Standards and schedules

b.

Social responsibility management

c.

Training of personnel

d.

Task and bonus plan

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In which stage of planning process, does a planner anticipate future conditions?

Select one:

a.

Establishing time table

b.

Establishing policies

c.

Identifying premises

d.

Setting objectives

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One of the following is not the benefit of management.

Select one:

a.

It introduces better working methods.

b.

It helps to achieve inefficient and ineffective governments.

c.

It can brings new changes and adapt them in the organization

d.

It can expands career opportunities

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Which of the following managerial skills is equally necessary at all management levels?

Select one:

a.

Professional skill

b.

Human skill

c.

Technical

d.
Conceptual skill

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One of the following is not the contribution of Charles Babbage in the development of management.

Select one:

a.

Time study

b.

Cost analysis

c.

Job rotation
d.

Division of labor

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Which of the following is not correct about planning?

Select one:

a.

It helps to develop fire fighters

b.

It is a continuous process
c.

It increase uncertainties and anticipate the future

d.

It is a dynamic process

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Identify the one which is not the contribution of Hanry L. Gantt.

Select one:

a.

Social responsibility management

b.

Standard and schedules

Training of personnel

d.

Task and bonus plan

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A managerial skill which is equally important in all levels of management is__________.

Select one:

a.

Technical skill
b.

Human skill

c.

Operational skill

d.

Conceptual skill

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The level of management in the organization that requires the greatest degree of technical skill could be
_________.

Select one:
a.

general management

b.

first line management

c.

top management

d.

middle management

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Fayol’s Principle of unit of direction suggests___________

a.

one head and one plan in an organization

b.

one supervisor for a very individual worker in an organization

c.

two or more superior for an individual worker

d.

one subordinate for each supervision in an organization

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Who was the main advocator of a bureaucratic organization during the emergence of modern
management?
Select one:

a.

Elton Mayo

b.

Taylor

c.

Henry Fayol

d.

Max Waber

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Assume that Ato Sintayew Abebe is working at St. Mary’s University as an Assessor on contract of
employment for three the months. His activity and performance is appreciated by the institution and
having observed his personal quality. The institution has made him a permanent employee this
institution. This type of reinforcement is ________.

Select one:

a.

extinction

b.

avoidance learning

c.

positive reinforcement

d.

punishment reinforcement
Question 25

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Which one of the following is not the characteristic of projects?

Select one:

a.

It designs to carry out activities that are new to the organization

b.

It has a clear – cut operational objective

c.

It has a definite starting and completion time

d.
It commits the organization into the future

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Which of the following is not one of the levels of needs in the hierarchy of needs theory of motivation?

Select one:

a.

Belongingness needs

b.

Reinforcement needs

c.

Physiological needs
d.

Esteem needs

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Basic principles and concepts of management that are applicable to all types of organization based on
the belief that_______.

A. C.

B. D.

Select one:

a.

management is science

b.

management is universal
c.

management is an art

d.

management is adaptive

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The ability of a person to influence because of his/her position is called _________.

Select one:

a.

coercive power
b.

referent power

c.

expert power

d.

reward power

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Midroc construction PLC plans to finish 80 km road within 3 years or 4 years. These two separate plans
consider environmental uncertainties. Which type of plan they developed?

Select one:

a.
Supplementary plan

b.

Tactical plan

c.

Variable plan

d.

Alternative plan

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Organizations should formulate an effective production scheduling and control techniques. According to
Emerson’s principles of efficiency, it is ________________.

Select one:
a.

competent counsel

b.

common sense

c.

fair deal

d.

dispatching