Falls Guideline - MoH Hospital 2019

MOH/P/HKL/09.
19(GU)-e
FALLS
FALLS
FALLS
GUIDELINE
GUIDELINE
GUIDELINE
FOR
FOR
FOR
HOSPITALISED
HOSPITALISED
HOSPITALISED
OLDER
OLDER
OLDER
ADULTS
ADULTS
ADULTS
ININ
THE
IN
THE
THE
MINISTRY
MINISTRY
MINISTRY
OFOF
HEALTH
OFHEALTH
HEALTH
MINISTRY
MINISTRY
MINISTRY
OFOF
HEALTH
OF
HEALTH
HEALTH
MALAYSIA
MALAYSIA
MALAYSIA
I
FOREWORD
DIRECTOR-GENERAL OF HEALTH MALAYSIA

DATUK DR. NOOR HISHAM BIN ABDULLAH
Falls are a major public health concern globally. According to the WHO, falls are the second
leading cause of accidental injury and nonintentional deaths worldwide. Adults above the
age of 65 suffer the greatest number of falls.
Falls among hospital inpatients are common, causing significant morbidity such as fractures,
bleeding and even death. This increases healthcare cost and prolongs hospital stay.
Therefore falls have been included as one of the Malaysian Patient Safety Goals.
Causes of falls are frequently complex and multifactorial, and there is evidence that a
collaborative multidisciplinary team approach can decrease the incidence of falls.
Preventive strategies should emphasize education and training, creating safer environments
and establishing effective policies to reduce risk.
It is timely that the Ministry of Health Geriatrics Service have developed a Falls Pathway for
inpatient older adults, the patient demographic most susceptible to falls and injury. I would
like to thank and congratulate the team involved for their tireless effort and sacrifice in
coming up with this initiative.
My hope is that all staff and services in the Ministry work together to implement the
strategies and interventions outlined in this guideline to improve patient safety and quality
of care in the hospital.
Datuk Dr. Noor Hisham bin Abdullah
1
MESSAGE
DEPUTY DIRECTOR-GENERAL OF HEALTH MALAYSIA (MEDICAL)

DATO' DR. HAJI AZMAN BIN HAJI ABU BAKAR
Older adults form an increasing percentage of patients admitted to the hospital. This
proportion will grow as our population ages. Malaysia will be an aging nation officially in
2030, whereby 15 percent of our population will be aged 60 years and above.
A fall is a significant adverse event that occurs in hospitalized older adults. Older adults who
are frail, cognitively and physically impaired and have multiple comorbidities are more likely
to fall. They are also more likely to experience injury post-fall, leading to an inability to
return to their premorbid functional status.
It is very heartening to see various parties and specialties coming together to develop this
national guideline for falls in hospitalized older adults. This is an important step in providing
a safe, conducive and caring environment for our patients. I would like to personally thank
the authors for their hard work and enthusiasm in formulating this guideline.
Dato' Dr. Haji Azman bin Haji Abu Bakar
2
PREFACE
HEAD OF GERIATRICS SERVICE, MINISTRY OF HEALTH MALAYSIA

DR. YAU WENG KEONG
Malaysia is experiencing a demographic transition as a result of increasing life expectancy.

There is a growing subset of older adults who are at risk of developing complications and
functional impairment from multiple comorbidities and frailty. This population faces the
unique problem of the geriatric giants, one of which is falls. Falls bring about adverse
physical, psychological and functional repercussions, hence its reduction is recognized as an
important Malaysian Patient Safety Goal.
The silver lining is that falls can be prevented, especially with a dedicated multidisciplinary
team input. It is with this in mind that the writers selected to contribute to this pathway are
from various fields, and have had many years of experience managing patients at the
ground level. The breadth and depth of their expertise will prove useful to the readers of
this pathway who have chosen to undertake the task of managing falls in their respective
institutions.
I would like to thank all the contributors who have worked relentlessly and painstakingly,
sacrificing their precious time to produce this guide for the betterment of patient care.
Dr. Yau Weng Keong
3
FORMULATION COMMITTEE
ADVISORS
Dr. Lee Fatt Soon

National Advisor for Geriatrics Service, Ministry of Health Malaysia
Head of Geriatrics Service, Ministry of Health Malaysia 2003-2018
Dr. Yau Weng Keong

Head of Geriatrics Service, Ministry of Health Malaysia 2018-
Consultant Geriatrician, Hospital Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
REVIEWER
Dato Dr. Tunku Muzafar Shah bin Tunku Jaafar Laksmana

Deputy Head of Geriatrics Service, Ministry of Health Malaysia
Consultant Geriatrician, Hospital Selayang, Selangor
COORDINATOR
Dr. Elizabeth Chong Gar Mit

EDITOR
Dr. Alan Pok Wen Kin

EXTERNAL REVIEWERS
Professor Dr. Tan Maw Pin

Consultant Geriatrician, University Malaya Medical Centre, Wilayah Persekutuan Kuala
Lumpur
Dr. Nor’Aishah binti Abu Bakar

Senior Principal Assistant Director and Head, Patient Safety Unit, Medical Care Quality
Section, Medical Development Division, Ministry of Health Malaysia
Consultant Public Health Physician (Occupational Health)
4
LIST OF CONTRIBUTORS
GERIATRICIANS
Dr. Alan Ch’ng Swee Hock

Consultant Geriatrician, Hospital Seberang Jaya, Pulau Pinang
Dr. Cheah Wee Kooi

Consultant Geriatrician, Hospital Taiping, Perak
Dr. Goh Cheng Beh

Consultant Geriatrician, Hospital Tuanku Ja’afar, Negeri Sembilan
Dr. Nor Hakima binti Makhtar

Consultant Geriatrician, Hospital Melaka, Melaka
Dr. Nordiana binti Nordin

Consultant Geriatrician, Hospital Sungai Buloh, Selangor
Dr. Premala a/p Subramaniam

Consultant Geriatrician, Hospital Queen Elizabeth, Sabah
Dr. Rizah Mazzuin binti Razali

Dr. Teh Hoon Lang

Consultant Geriatrician, Hospital Sultanah Bahiyah, Kedah
Dr. Tiong Ing Khieng

Consultant Geriatrician, Hospital Umum Sarawak, Sarawak
Dr. Ungku Ahmad Ameen bin Ungku Mohd Zam

Consultant Geriatrician, Hospital Tuanku Ampuan Rahimah, Selangor
5
ALLIED HEALTH TEAM
NURSES
Hospital Kuala Lumpur
Roslawati binti Ramli

Che Ku Mohd Fairuz bin Che Ku Abdullah
Fadhilah ‘Aisyah binti Ramli
PHYSIOTHERAPISTS
Julaida binti Embong

Mohd Adha bin Nawawi
OCCUPATIONAL THERAPISTS
Mohamad Kamis bin Bakar

Nora Siha binti Manap
PHARMACISTS
Hannah binti Abdul Halim

Rosmaliah binti Alias
Jacqueline Wong Hui Yi
Chew Chia Zin
6
CONTENTS
CONTENTS
FOREWORD,
FOREWORD,MESSAGE
MESSAGEAND
AND PREFACE
PREFACE
Director-General
Director-GeneralofofHealth
Health Malaysia
Malaysia 11
Deputy
DeputyDirector-General
Director-General of
of Health
Health Malaysia (Medical)
(Medical) 22
Head
HeadofofGeriatrics
GeriatricsService,
Service, Ministry
Ministry of Health
Health Malaysia
Malaysia 33
FORMULATION
FORMULATIONCOMMITTEE
COMMITTEE AND
AND LIST
CONTRIBUTORS 44
EXECUTIVESUMMARY
EXECUTIVE SUMMARY 88
ARTICLES
ARTICLES
1.0Introduction
1.0 Introduction 99
2.0Falls
2.0 FallsIntervention
InterventionTeam
Team and
and Components
Components
2.1 Basic
2.1 BasicConcepts
Concepts 11
11
2.2 Process
2.2 Process 12
12
3.0 Screening 15
3.0 Screening 15
4.0 Risk Factors for Falls 16
4.0 Risk Factors for Falls 16
5.0 Prevention and Intervention 19
5.0 Prevention and Intervention 19
6.0 Post-Fall Management 20
6.0 Post-Fall Management 20
7.0 Roles of Team Members
7.0 Roles of Team Members
7.1 Nurses 22
7.1
7.2 Nurses
Physiotherapists 22
30
7.2
7.3 Physiotherapists
Occupational Therapists 30
33
7.3
7.4 Occupational
Pharmacists Therapists 33
36
7.4 Pharmacists 36
8.0 Training 40
8.0 Training 40
9.0 Audit 42
9.0 Audit 42
APPENDICES 44
APPENDICES 44
REFERENCES 56
REFERENCES 56
7
EXECUTIVE SUMMARY
THE NEED TO REDUCE FALLS
 Falls are common in hospital and are associated with significant adverse
outcomes
 Falls are preventable
FALLS INTERVENTION TEAM (FIT)
 The FIT is a multidisciplinary team consisting of the physician, nurses,

physiotherapists, occupational therapists and pharmacists
 A FIT assumes overall responsibility for the design of the falls prevention and
intervention programme
FALLS ASSESSMENT
 Tools such as the Morse Falls Scale need to be applied together with clinical
judgment
 Falls risk factor assessment should consist of a multifactorial evaluation
FALLS PREVENTION AND INTERVENTION
 Falls prevention and intervention measures should be individualized

 Environmental hazards that predispose to falls should be minimized
8
1.0 INTRODUCTION
FALLS
Definition
A fall is defined as an unplanned descent to a lower level, with or without injury.
Demographics
Falls are common
Falls are the most frequently reported incident in hospital wards, with rates ranging from
1.7-25 falls per 1,000 patient bed days, depending on the unit. Geriatric psychiatry patients
have the highest risk of falls.
Falls are dangerous and expensive
30-51% of falls in hospitals result in some form of injury, ranging from minor bruises to
severe wounds and fractures. Falls are associated with a longer length of stay in hospital,
greater utilization of healthcare and higher rates of discharge to nursing homes.
Falls may be prevented
Close to one-third of falls in hospitals and nursing care facilities can be prevented.
Local Data
A prevalence study done in a large tertiary hospital in Malaysia in 2011 showed that the
majority of falls occurred in the period between midnight and noon. This may have been
associated with toileting at night and higher activity in the mornings. Out of the 132 falls in
the study, 21.5% occurred in the toilet while 51.6% occurred by the bedside. 47.5% of
fallers had a previous history of falls. 41% occurred in the general medical wards. The
psychiatry, radiotherapy and oncology, and orthopedic wards together contributed to 25%
of the falls.
The most significant intrinsic risk factors were:

1. Functional status: the ‘middle group’ ie. those who were not bedbound nor fully
independent were at highest risk of falls (OR 2.3)
2. History of falls (OR 2.47)
3. Disorders of the circulatory system (OR 2.28)
9
FALLS PREVENTION AND INTERVENTION IN HOSPITALS
Readiness to Reduce Falls
Leaders and members of the healthcare team must understand why falls prevention and
intervention is important.
 Are the stakeholders ready for change?

 Have there been prior efforts to prevent falls?
 Is there adequate awareness, motivation and capability to prevent falls?
 What is currently used to assess organizational practice with respect to managing risk
factors for falls?
 What has been learnt from previous experience?
 What is the attitude and perception of staff with regards to falls prevention?
 Did falls prevention require a multidisciplinary team input?
 How did the multidisciplinary team coordinate its efforts to prevent falls?
As a preliminary step to setting up a prevention and intervention programme in a unit, the
team will need to review local organizational practices. The work of redesigning requires an
assessment of the organization’s current practices, looking at the gaps between current and
recommended practices.
Leadership Support
An organization’s leadership needs to stress the importance of falls prevention and

intervention and support this effort. Changes will require additional resources and an
emphasis on accountability.
10
2.0 FALLS INTERVENTION TEAM AND COMPONENTS
2.1 BASIC CONCEPTS
THE FALLS INTERVENTION TEAM (FIT)
What is a FIT?
A Falls Intervention Team (FIT) is a team of committed individuals who are strong advocates
for falls prevention. The FIT assumes the overall responsibility for the design of the falls
prevention and intervention program in the organization. They are also responsible for
making key decisions, working with unit-level teams, and monitoring progress.
Structure of a FIT
Individuals who may coordinate the programme include physicians, nurse managers, nurses,
physiotherapists, occupational therapists, pharmacists or staff members with a particular
interest in falls prevention.
Basic Principles for a FIT
Successful teams need capable leaders to define roles and responsibilities and be
accountable for outcomes.
 The scope of the FIT’s charge needs to be established

 Team members need to understand why they have been selected
 The team needs to be aware of the scope of the problem in their facility (eg. falls rates,
repeat falls rates, severity of injuries, outcomes)
 Roles and responsibilities need to be clearly defined with appropriate timelines for
outcomes
 A timeline for the team’s aims needs to be determined with appropriate prioritization
 The team should have access to the necessary tools and structures
 Regular meetings are required to monitor progress
 Quality/performance units/departments should be involved in setting up the
programme
11
Resources and Funding Required for a FIT
Required resources include:

 Support and monitoring from senior management
 Time for meetings and initiatives
 Time for training and education
 Communication and teaching material
 Staff education programmes
Funding is required for:

 Training programmes
 Educational material
 Information technology support
 Specific equipment (ultra low beds, floor mats, assistive devices, safe patient handling
equipment, bed exit alarms, etc, where available)
 Facilities (eg. meeting rooms)
2.2 PROCESS
IMPLEMENTING A FALLS PREVENTION PROGRAMME
Process Mapping
Process mapping can be employed to examine key processes where falls prevention is
applicable. Mapping can specify which unit or individual is responsible for each step in the
process, with particular attention paid to both patient movement and movement of
information about the patient. The goal is to come to an understanding of how a particular
care process is carried out, which then leads to further discussion about how the process
should be carried out.
Assessment may be carried out on a sample of representative units to determine which falls
prevention practices are already in place. For example, is an initial falls risk assessment
completed within a certain time frame from admission? Are the results used to determine
risk factors that can be acted upon?
Process mapping can also be used to describe current falls intervention practices and to
identify problem points. It will enhance understanding of how and when a falls intervention
program will complement existing processes (ie medical/surgical admissions or admissions
via the emergency department)
Results should be compared with other units to identify which challenges are unit-specific
and which are applicable to an organization as a whole.
12
Developing a Plan for Change
Once goals are set, a plan needs to be put in place to implement new practices, collect and
analyze data and monitor progress. This should include:
 Standards of care and practice
 Membership and operation of the interdisciplinary FIT
 Staff education and competency
 Staff accountability
 Performance assessment
Patient Safety and a Just Culture
Patient safety incidents such as falls should be seen as occurring due to failures of the
healthcare system rather than the fault of any specific individual. The focus on individual
mistakes instead of systemic weaknesses discourages error reporting and is inherently
counterproductive to identifying faults and engendering improvement.
Intimidation can lead to medical errors, adverse outcomes, patient dissatisfaction and
increased cost. It may also result in loss of staff discontented with the working
environment, and this includes clinicians, administrators and managers. The safety and
quality of patient care is dependent on teamwork, communication and a conducive work
environment.
The Just Culture model views events as opportunities to improve understanding of both
system and behavioural risk. It is about changing staff expectations and behaviour,
encouraging them to look for environmental risk, report errors and hazards, make safe
choices and design safe systems. This model promotes reporting and accountability among
staff. It also represents an opportunity to improve the environment and care delivery for
patients. The Just Culture therefore helps to improve the healthcare system in a
comprehensive manner.
Incident Reporting
The fundamental role of an incident reporting system is to enhance patient safety. Learning
from failures of the healthcare system occurs through the investigation of incidents. To
encourage incident reporting, a non-blaming and learning culture needs to be nurtured. In
most healthcare organizations, staff are not speaking out because of punitive work
environments. Staff fear repercussions from both superiors and peers when an error
occurs.
Staff need to feel safe to report incidents, without the threat of sanctions. Fear, coupled
with the perception that staff will not be protected when errors occur, discourages error
reporting. Recommendations should be made to reward error reporting. The outcomes of
any investigation should also be shared with other staff involved.
The process of incident reporting must be13simplified. Increased reporting can lead to
revisions in care delivery systems, creating safer environments and giving healthcare staff a
sense of ownership in the process.
with the perception that staff will not be protected when errors occur, discourages error
reporting. Recommendations should be made to reward error reporting. The outcomes of
any investigation should also be shared with other staff involved.
The process of incident reporting must be simplified. Increased reporting can lead to
revisions in care delivery systems, creating safer environments and giving healthcare staff a
sense of ownership in the process.
Taking Action 13
Falls incident reporting is mandatory and must be taken seriously. Capacity to investigate
using tools such as root cause analysis (RCA) must be developed and strengthened. This
should then be followed-up by implementation of suitable risk reduction strategies.
14
3.0 SCREENING
FALLS RISK ASSESSMENT TOOLS
A number of falls risk assessment tools have been developed and tested in different clinical
settings. These tools help identify older adults who are at risk of falls and facilitate steps to
prevent them. Reliable fall risk assessment tools are important in order to predict risk of
falls as accurately as possible. However, these tools need to be applied with clinical
judgment and assessment needs to be individualized.
The most important role of an assessment tool is to identify fall risk factors for which care
plans can be developed. Examples are the:
 Morse Fall Scale
 Hendrich II Falls Risk Model
 Schmid Falls Risk Assessment Tool
 St. Thomas’s Risk Assessment Tool (STRATIFY)
The Morse Falls Scale (Refer to Appendix 1)
Several studies have shown the benefits of using the Morse Falls Scale over other tools due
to its high positive predictive value in predicting fallers and its suitability for use in hospital.
The Morse Falls Scale identifies the risk of falling in hospitalized patients and care plans can
be modified to address this risk.
Advantages of the Morse Falls Scale are:

 A rapid and simple method of assessing an older adult’s likelihood of falling
 Requires less than 3 minutes to be completed
 Has good predictive validity and interrater reliability
 Widely accepted and used in acute care settings
It should be noted that Morse herself stated that the appropriate cut-off points to
distinguish risk should be determined by each institution based on the risk profile of its
patients.
15
4.0 RISK FACTORS FOR FALLS
Managing falls risk is a crucial part of falls intervention, to prevent falls and reduce risk of
recurrent falls. Causes of falls in the hospital are usually multifactorial, especially in older
persons. Risk factors can be intrinsic or extrinsic.
EXTRINSIC
INTRINSIC
ENVIRONMENTAL NON-ENVIRONMENTAL
 Cognitive  Lack of grab bars  Inappropriate
impairment/mood  Slippery floors footwear
disorders  Uneven walking  Inappropriate walking
 Dementia surfaces aids
 Delirium  Obstacles and tripping  Lack of attention or
 Depression hazards assistance from staff
 Dim lighting or glare  Drugs
 Weakness  Poor stair design  Alcohol
 Weakness due to  Carpets and mats  Bifocal glasses
underlying  Furniture height
musculoskeletal and  Height of shelves and
neurological disorders, other fixtures
eg stroke, spinal cord
injury
 Weakness due to
deconditioning or
disuse wasting
 Movement disorders
 Parkinsonism
 Dyskinesia
 Dystonia
 Vestibular problems
 Central causes, eg
cerebellar stroke
 Peripheral causes, eg.
BPPV, vestibular
neuritis, Meniere’s
disease
 Syncope/near syncope, eg.

 Cardiogenic syncope
 Neurogenic syncope
 Vasovagal attack
16
EXTRINSIC
INTRINSIC
ENVIRONMENTAL NON-ENVIRONMENTAL
 Postural hypotension, eg.
 Drug-induced
 Autonomic dysfunction
 Dehydration
 Joint problems
 Degenerative changes,
eg osteoarthritis,
spondylosis
 Inflammatory arthritis
eg rheumatoid arthritis,
psoriatic arthropathy
 Charcot’s joints
 Sensory deprivation
 Poor vision
 Loss of proprioception,
numbness of the feet
For practicality, falls risk factors can be divided into those which are reversible and
nonreversible. Many studies have shown that the 2 nonreversible factors of increasing age
and history of falls are strongly correlated with falls in older adults. On the other hand,
extrinsic risk factors are generally reversible and modifiable.
The first step to reduce falls in the hospital would be to target and modify extrinsic risk
factors and to provide a safer environment for patients. Some intrinsic risk factors are
modifiable whilst others are not. Therefore individualized assessment and management of
these risk factors is warranted.
17
EXAMPLES OF HAZARDS THAT PREDISPOSE TO FALLS
A B
C D
Lines, catheters and drains: A, B

Clothing of inappropriate length: C, D
Inappropriate footwear: A, C
18
5.0 PREVENTION AND INTERVENTION
FALLS RISK MANAGEMENT
Falls risk management can be divided into 2 levels: general and specific.
General Risk Management
These measures are recommended at all levels.
GENERAL MEASURES RISK STRATIFICATION
 Adequate lighting  Screening

 Walkway obstacles cleared  Cohort of high risk patients
 Floors kept dry and clean
 Grab bars
 Call bells
 Appropriate footwear
 Appropriate walking aids
 Ultra low bed (where available)
 Avoidance of high risk drugs
Specific Risk Management
These measures are recommended when and where resources are available.
RISK FACTORS SPECIFIC INDIVIDUALIZED INTERVENTION

Sensory deprivation Try to correct potential reversible risk
factors
Postural hypotension Manage accordingly
Weakness, abnormalities of joints or Physio- and occupational therapy
balance
Incontinence Manage accordingly
Syncope/near syncope Manage accordingly
Confusion/agitation Behavioural management
Drugs Medication review
19
6.0 POST-FALL MANAGEMENT
 A fall may be the first indication of an underlying medical condition

 Those who have fallen are 2-3 times more likely to fall again
 Post-fall management guidelines are useful in the assessment, management and follow-
up of patients after a fall
 The likelihood of further harm after a fall can be reduced if there is prompt and
systematic assessment and management, with early recognition of deterioration in the
patient’s condition
Responding to the Fall (Refer to Appendix 2)
 An immediate assessment must be carried out by a staff nurse or medical officer at the
scene of the fall
 Reassure the patient, but do not move the patient until basic assessment is completed.
 “C-A-B”
o Check the patient’s responsiveness, airway, breathing and circulation.
o Check for ongoing danger.
 Obtain baseline measurements: blood pressure, pulse, respiratory rate, oxygen
saturation, blood sugar, temperature and pain as soon as possible
 Check for injuries and exclude fractures
 Record neurological observations (Glasgow coma scale, speech, eye movements and
pupillary abnormalities)
Moving the Patient
 If there is suspected head or spinal injury, immobilize the cervical spine and call the
Rapid Response or Specialist team for assistance
 If it is deemed safe for the patient to move, assist the patient in returning to the bed or
chair using proper techniques or by employing a lifting device
Monitoring the Patient
 Observe for new or worsening confusion, headache, amnesia, vomiting or change in the
level of consciousness.
 Provide ongoing targeted monitoring of the patient as some injuries may not be
apparent at the time of the fall. There may be late manifestations of head injury and
monitoring maybe required up to 72 hours post-fall.
20
Other Considerations
 Clean and dress any wounds sustained from the fall. Consider the administration of
tetanus toxoid if appropriate.
 Provide analgesia if indicated.
 Order relevant investigations such as ECG, X-rays and blood tests (full blood count,
coagulaton profile, septic screening)
 Consider CT head if there is suspicion of head injury (and if CT findings will alter
management)
 Review medications (eg. antiplatelet or anticoagulant therapy) and discontinue if
appropriate
 Notify the caregiver about the fall at the earliest opportunity.
Post-Fall Review
 Explore the circumstances surrounding the fall by speaking to the patient and witnesses
 Details of the review should include the mechanisms of fall
 Identify fear of falling
 Refer as appropriate (eg. to the physiotherapist/occupational therapist/pharmacist/etc)
 Implement a targeted, individualized plan based on the findings of the assessment
 Communicate to everyone involved (staff, patient, caregivers) regarding assessment
findings and management recommendations.
Reporting the Fall (Refer to Appendix 2)
 Document details of the fall, circumstances and immediate response in the medical
records
 Notify as per local guidelines.
Fragility Fracture Post-fall
 Refer to the orthopedic team

 Commence osteoporosis treatment as per guideline with appropriate follow up
 Refer to the relevant unit for long term osteoporosis management
 Check baseline BMD to guide subsequent management
21
7.0 ROLES OF TEAM MEMBERS
7.1 NURSES
Falls prevention is part of routine nursing care for all older patients in hospital. Nurses need
to recognize patients’ risk of falls, formulate individualized falls intervention plans and
manage patients who have fallen. Nurses are also an important component in the
implementation of successful inpatient falls prevention programmes.
ASSESSMENT AND INTERVENTION FLOWCHART
22
ASSESSMENT
All patients admitted to the hospital should undergo a falls risk assessment within 24 hours
of admission. Risk assessment should be multidimensional and include medical, functional
and behavioural asessment of the patient.
Reassessment
In hospitals, reassessment of falls risk should be carried out at least once a day and where
there is a change in the patient’s condition or after an episode of fall during hospitalization.
1. Change in the patient’s condition

Any change in the patient’s condition could result in a change in their falls risk. For
example, falls risk may increase if the patient experiences a decline in physical function
and alertness, necessitating close supervision.
2. Change in medication
Some medications or combination of medications may place patients at risk of falls;
therefore, patients on these medications should be monitored closely. A nurse can
evaluate patients’ medications and suggest alternatives if those prescribed increases the
risk of falls.
3. Immediately after a fall

It is essential to implement a falls risk assessment immediately following a fall. The
purpose is to establish the circumstances leading to the fall, identify any new risk factors
and implement an appropriate intervention to prevent future falls. Refer to the section
on Post-Falls Management for details.
23
INTERVENTION
INTERVENTION
INTERVENTION
INTERVENTION
Standard Falls Risk Interventions (for all patients)
Standard
Standard Falls
INTERVENTION Falls Risk
Risk Interventions
Interventions (for (for all
all patients)
patients)
INTERVENTION
Standard Falls Risk Interventions (for all patients)
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1.
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that
the
person
clothing
patient
uses their
is call
to not glasses
interfering
for assistance with the
and/or the person’s
hearing
person’saids mobility
and walking aids (if required)
mobility
2.
4.
5.
3. Ensure
Instruct
Advice the
that
the
the person
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call for
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or and/or
with
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the person’s
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to and walking
mobility
prevent slippingaids (if required)
5. Secure
6. Instructathe call patient
bell at to call
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bedshoes assistance
table ornonslip
bedhead
3.
5.
6. Advice
Instruct
Secure the
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to call for or
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4.
7. Secure aathat
6. Ensure
Ensure
call bell
bellorat
clothing
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the bed
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atwheelchair
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4.
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locked, and bed rails are up (where
5.
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Ensure
Conduct
the
the patient
bed
regular or to
wheelchair
enviromental
assistance
is locked,
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to bedout
look rails are
for (where appropriate)
uphazards
falls appropriate)
(ie.ensure bathroom
5.
7.
8. Instruct
Ensure
Conduct the
the patient
bed
regular or to call
wheelchair
enviromental for assistance
is locked,
rounds and
to bed
look outrails are
for up
falls (where appropriate)
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6. Secure
8. Conduct
lights are
a call
on
bell
regular
and
at
the
the bed
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floor is
table
dry)
or
rounds bedhead
to look out for falls hazards (ie.ensure bathroom
bathroom
6.
7. Secure
8. Ensure
Conduct
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regular
and or at
thethe bed
enviromental
floor
wheelchair is table
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rounds bedhead
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andlook
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up hazards
(where (ie.ensure bathroom
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9. lights areeducation
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patient
7. Ensure
lights are theonbedandorenviromental
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locked, and bedoutrails
forare uphazards
(where appropriate)
9.
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9. Conduct
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patient and
and caregiver
to look
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8. Conduct
9. lights
Provide regular
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and to look
caregiver out for falls hazards (ie.ensure bathroom
lights areeducation
9. Provide on and the to floor is dry) and caregiver
the patient
Moderate
9. ProvideFalls Risk Interventions
education to the patient and caregiver
Moderate
Moderate FallsFalls Risk
Risk Interventions
Interventions
Moderate Falls Risk Interventions
1. Identify delirium and observe closely
1. Identify
IdentifyFalls
Moderate
1. delirium and observe
observe closely
Risk Interventions
delirium and closely
2. Identify
1. Check for
Moderate Fallspostural hypotension
Risk Interventions
delirium and observe and manage appropriately
closely
2.
2. Check
Check for postural
for postural hypotension
hypotension and manage
and manage appropriately
appropriately
3.
2. Reinforce
Check for instructions
postural to
hypotensioncall for assistance
and manage appropriately
3.
1.
3. Reinforce
Identify instructions
delirium and to
observe call for assistance
closely
4. Reinforce
1. Supervise
Identify
instructions
and assist to call for assistance
ambulation and activities of daily living when necessary
3.
4. Reinforce
2.
4. Supervise
Check
Supervisefordelirium
instructions
and assist
postural
and
and
assist observe
to call for
ambulation
hypotension
ambulation
closely
assistance
andmanage
and
and activitiesappropriately
activities of daily
of daily living
living when
when necessary
necessary
5.
2. Conduct
Check 4-hourly
for4-hourly
postural safety checks
hypotension
4.
5. Supervise
3.
5. Conduct
Reinforce
Conduct and assist
instructions
4-hourly safety call forand
ambulation
safety checks
tochecks andmanage
activitiesappropriately
assistance of daily living when necessary
6. Conduct
3. Check the4-hourly
Reinforce person safety
whentovisitors
call forleave
5.
6. Supervise
4.
6. Check the
Check the instructions
person
and
personassistwhen checks
visitors
ambulation
when visitors
assistance
leave
and activities of daily living when necessary
leave
7.
4. Apply
Supervisea Falls
and “MODERATE
assist ambulationRisk” tag andat the person’s bedliving
and in the medical notes
6.
7.
5. Check
Apply
Conduct the
a person
Falls
4-hourly when
“MODERATE
safety
7. Apply a Falls “MODERATE Risk” tag at visitors
Risk”
checks leave
tag atactivities of daily
the person’s
the person’s bed and
bed and in when
in necessary
the medical
the medical notes
notes
5.
7. Conduct
Apply a 4-hourly
Falls safety
“MODERATE
6. Check the person when visitors leave checks
Risk” tag at the person’s bed and in the medical notes
6.
7. Check
Apply athe person
Falls when visitors
“MODERATE Risk” tagleaveat the person’s bed and in the medical notes
HighApply
7. Falls aRiskFallsInterventions
“MODERATE Risk” tag at the person’s bed and in the medical notes
High Falls Risk Interventions
1. Place near nurses’ station (if possible)
1. Place
High
1. Place near
Fallsnear nurses’
Risk nurses’ station (if
Interventions
station (if possible)
possible)
2.
High
1. Lower the bed
Fallsnear
Risk to the
Interventions lowest (if position
2. Place
2. Lower
Lower the bed
the nurses’
bed to the
to station
the lowest
lowest possible)
position
position
3.
2. Place athe padded toarea (ie. Airex mattress) on the floor bedside if the patient is confused
3. Lower
1.
3. Place
Place near bed
aa padded
padded
nurses’ the
area lowest
(ie.
station
area (ie. (if position
Airex
Airex mattress) on
possible)
mattress) on the
the floor
floor bedside
bedside if if the
the patient
patient is is confused
confused
1.
3. but
Placemobile
near
a nurses’
padded station
area (ie. (if
Airexpossible)
mattress) on the floor bedside if the patient is confused
but
2. Lower mobile
the bed to the lowest position
but mobileeducation to the patient and caregiver
4.
2. Reinforce
Lower
4. but
3.
4. Place athe
mobile
Reinforce
Reinforce
bed toarea
education
padded
education
theto
to
lowest
the
(ie.
the Airexposition
patient and caregiver
mattress)
patient caregiver
on the floor bedside if the patient is confused
5.
3. Apply
Place aa Falls
padded “HIGH areaRisk”
(ie. tag
Airex the and
at mattress)
person’son bed
the and
floorin the medical if thenotes
4.
5. Reinforce
Apply
but mobile
5. Apply education
Falls “HIGH to
Risk”
a Falls “HIGH Risk” tag at the tagpatientthe and
at the caregiver
person’s
person’s bed
bed and
and inbedside
in the medical
the medical patient is confused
notes
notes
5. but mobile
4. Apply
Reinforcea Falls “HIGH Risk”
education to the tag at the and
patient person’s bed and in the medical notes
caregiver
4.
5. Reinforce
Apply a Falls education
“HIGH Risk”to the tagpatient
at the and caregiver
person’s bed and in the medical notes
5. Apply aFALLS Falls
FALLS
RISK
“HIGH
RISK Risk” tag at the person’s bed and INTERVENTIONS
in the medical notes
INTERVENTIONS
FALLS RISK INTERVENTIONS
All
FALLSpatients
RISK Standardized falls risk interventions
INTERVENTIONS
All
All patients
patients Standardized
Standardized falls falls risk
risk interventions
interventions
FALLS
All
Moderate RISK
patients risk Standardized
Standardized + INTERVENTIONS
falls risk
moderate interventions
falls risk interventions
FALLS
Moderate
Moderate RISKrisk
risk Standardized
Standardized INTERVENTIONS
++ moderate
moderate falls
falls risk
risk interventions
interventions
All patients
Moderate Standardized falls risk interventions
AllHigh riskrisk
patients Standardized
Standardized + moderate
+ moderate
Standardized falls
+ high
falls risk riskrisk
falls interventions
interventionsinterventions
High risk
High riskrisk Standardized
+ moderate + high
+ high falls
falls risk
risk interventions
interventions
Moderate
High riskrisk Standardized
+ moderate falls
+ high risk interventions
Moderate Standardized + moderate fallsfalls
riskrisk interventions
interventions
High risk Standardized + moderate + high falls risk interventions
Bed rails may Highbe riskused as a safetyStandardized barrier or as + moderate
a support+ for hightransfer.
falls risk interventions
They should be
Bed
Bed rails may
rails by be
be used
maydefault used as aa safety
as only safety barrier
barrierator
ortheas
as aadiscretion
support
support for for transfer.
transfer. They
They should be
lowered
Bed rails may be used andas a be
safety raised
barrier or as a support of
for the staff.
transfer. Bedshould
They
be
rails are
lowered by
lowered by default
inappropriate
default
for
and
and who
patients
only
only are be raised
be confused at
raised atand the discretion
themobile
discretion
enough
of the
oftothe climb
staff.
staff.
over Bedshould
Bed
them.
rails be
rails are
are
lowered
Bed rails by
inappropriate
inappropriatemaydefault
for
bepatients
for used andaswho
patients only
who be confused
are
a safety
are raised
barrierator
confused and
andthe adiscretion
asmobile
mobile enough
support
enough ofto
for theclimbstaff.
totransfer.
climb over
over Bedshould
them.
They
them. rails are
be
Bed rails by
inappropriate
lowered maydefault
bepatients
for used andaswho a safety
only are barrierator
be confused
raised and asmobile
the adiscretion
support
enough for
oftotransfer.
theclimb over
staff. They
Bedshould
them. be
rails are
lowered by default
inappropriate for patientsand whoonly are be confused
raised atand themobile
discretion
enough oftothe climbstaff.
over Bed rails are
them.
24
inappropriate for patients who are confused and 24 mobile enough to climb over them.
24
24
24
POST-FALLS INTERVENTION FLOWCHART
25
CLASSIFICATION OF PATIENT OUTCOME AFTER A FALL
CLASSIFICATION OF PATIENT OUTCOME AFTER A FALL
OUTCOME DEFINITION
OUTCOME
None DEFINITIONor no symptoms are
Patient outcome is not symptomatic
None Patient outcome
detected is not symptomatic
and no treatment is required or no symptoms are
detected
Eg. and no treatment is required
no injury
Eg. no injury
Minor Patient outcome is symptomatic: symptoms are mild, loss of
Minor Patient outcome
function or harm is symptomatic: symptoms but
minimal or intermediate are mild,
short loss of
term,
function
and no ororminimal
harm isintervention
minimal or intermediate but short term,
(eg. extra observation,
and no or minimal
investigation, reviewintervention (eg. extra observation,
or minor treatment) is required; there is
investigation,
increased review
length of stayor minor
(of up treatment)
to 72 hours)is required; there is
increased
Eg. lengthwith
minor injury of stay (of up or
abrasion to bruise
72 hours)
treated by dressing,
Eg. minor
limb injuryorwith
elevation abrasion
topical or bruise treated by dressing,
medications
limb elevation or topical medications
Moderate Patient outcome is symptomatic, requiring intervention
Moderate Patient
(eg. outcome
additional is symptomatic,
operative procedure requiring intervention
or additional therapeutic
(eg. additional
treatment); operative
there procedure
is increased lengthorofadditional therapeutic
stay (of more than 72
treatment);
hours to 7 days)there is increased length of stay (of more than 72
hours
Eg. to 7resulting
injury days) in muscle or joint strain or requiring
Eg. injury resulting
treatment by bandage,in muscle or joint
splinting strain or requiring
or suturing
treatment by bandage, splinting or suturing
Major Patient outcome is symptomatic, requiring life-saving
Major Patient outcome
intervention is symptomatic,
or major requiring
surgical/medical life-savingthere is
intervention;
intervention
increased or major
length of stay surgical/medical
(of more than 7intervention; there of
days), shortening is
increased
life lengthorofmajor
expectancy stay (of more than
permanent or 7long
days),
term shortening of
harm or loss
lifefunction
of expectancy or major permanent or long term harm or loss
of function
Eg. injury resulting in casting, skin traction or surgery, or injury
Eg. injury
that resulting
may need in casting,attention
neurological skin traction
such or
as surgery, or injury
intracranial bleed
that may need neurological attention such as intracranial bleed
Death On a balance of probabilities, death was caused or brought
Death On a balance
forward in theofshort
probabilities,
term by thedeath was caused or brought
incident
forward
Eg. in the
patient diesshort term by
as a result of the incident
serious injury
Eg. patient dies as a result of serious injury
STANDARDIZED SHIFT HANDOVER PROTOCOL

STANDARDIZED SHIFT HANDOVER PROTOCOL
To maintain continuity and improve quality of care, effective inter-shift communication of
information is necessary.
To maintain continuity Communication
and improve quality ofbreakdown is an
care, effective important
inter-shift contributor to
communication of
adverse outcomes,
information including falls.
is necessary. In order to enhance
Communication breakdowncommunication amongcontributor
is an important nurses at the
to
change
adverseof shift, evidence
outcomes, is emerging
including falls. In to support
order the practice
to enhance of a bedside
communication shift report.
among nurses at the
change of shift, evidence is emerging to support the practice of a bedside shift report.
Important information to include in a regular bedside shift report include:
1. Falls risk:
Important low, moderate
information or high
to include in a regular bedside shift report include:
2.
1. Interventions
Falls risk: low,required
moderate or high
3.
2. Whether
Interventionsthe required
patient and caregiver have been informed regarding falls risk and
3. interventions
Whether the patient and caregiver have been informed regarding falls risk and
interventions 26
If the patient has had a fall, the bedside shift report should include details of the fall
including:
1. WHERE - location of the fall
2. WHEN - time of the fall
3. WHY - mechanism of the fall
4. WHAT - injuries sustained
5. HOW - interventions required and provided
6. IF - if the caregiver and nursing sister have been informed regarding the incident
TRAINING
All New Nursing Graduates
A formal continuing nursing education (CNE) session on falls is required, encompassing:

1. Morse Falls Scale assessment
2. Falls prevention
3. Intervention post-falls
4. Documentation
Duration: 1 hour
All Nurses
Regular CNE sessions on falls are required, encompassing:

1. Morse Falls Scale assessment
2. Falls prevention
3. Intervention post-falls
4. Documentation
Frequency: twice a year
Duration: 2 hours
Falls Link Nurses
Qualification Required
1 year work experience as a staff nurse
Training Procedure
Candidates are required to attend one workshop and undergo on-the-job training for 1 year.
Workshop
Duration: 2 working days
27
27
Teaching hours: 16
Training modules: 8 hours
Case presentation and discussion: 1 hour
Scenarios and discussion: 2 hours
Practical sessions: 4 hours
Pre- and post-test: 1 hour
On-the-job Training
Duration: 1 year
Candidates need to fill in a log book and complete the following number of tasks:
30 Morse Falls Scales assessments
3 Post-falls intervention exercises
3 Surveillance reports
12 Monthly collections of census and reports
1 End of the year report
2 Conduct CNE
At the end of 1 year there will be an exit exam conducted by the Falls Nurse Trainer or
geriatrician.
Upon successful completion of training, the nurse will be privileged by as a Falls Link Nurse
by the respective geriatrician
Training Modules
Module 1 Introduction to Risk of Falls in Older Adults (1 hour)

Morse Fall Scale Assessment (1 hour)
Module 2 Falls Risk Assessment - Assessment, Prevention and Documentation (1 hour)

Post-Fall Assessment - Assessment, Intervention and Documentation (1 hour)
Module 3 Responsibilities of a Falls Link Nurse (1 hour)
Module 4 The Role of Exercise and Physiotherapy (1 hour)

Occupational Therapy and Intervention (1 hour)
Module 5 Promoting a Safe Hospital Environment (1 hour)
28
Falls Nurse
Completed Falls Link Nurse program (as above)
Training Procedure
Candidates are required to undergo on-the-job training for 2 years, and demonstrate the
ability to independently:
1. Manage a Falls service
2. Conduct Falls workshop
3. Collect census, write reports and suggest service improvements
Upon successful completion of training, the nurse will be privileged by as a Falls Nurse by
the respective geriatrician
29
7.2 PHYSIOTHERAPISTS
Physiotherapy assessment and intervention is an integral part of any falls care pathway. The
physiotherapist performs risk assessments and conducts targeted programmes such as
evidence-based exercise, education and advice programmes aimed at improving strength
and balance, increasing self-confidence, reducing fear of falling and promoting active and
healthy lifestyles.
ASSESSMENT AND INTERVENTION PROCEDURE
1. Referral received from the medical officer

2. Assessment performed by the physiotherapist
3. Risk factors for falls are identified, usually involving one or more of the following
systems:
a. Central nervous system
b. Vestibulocochlear system
c. Musculoskeletal system
4. Intervention is performed accordingly
5. Reassessment is conducted post-intervention
6. Education on falls prevention and a home exercise program is given to those who have
achieved physiotherapy goals or those who are at low risk of falls
30
ASSESSMENT MODALITIES
1. Timed Up and Go (TUG)

The Timed Up and Go test is a simple test used to assess a person's mobility. Both static
and dynamic balance is assessed. It measures the time a person takes to rise from a
chair, walk three meters, turn around, walk back to the chair, and sit down.
2. Berg Balance Scale (BBS)

The Berg Balance Scale is a performance-based assessment. It takes about 15 minutes
to complete and encompasses 14 mobility tasks. Each task is scored from 0 (unable to
complete task) to 4 (able to do the task independently). A score of less than 41 points
indicates a medium to high risk of falls.
3. Performance Oriented Mobility Assessment (POMA)

The Performance Oriented Mobility Assessment assesses both balance and gait through
direct observation of task performance. It takes about 10 minutes to complete. Each
component consists of a relevant score that indicates the risk of fall.
INTERVENTION MODALITIES
Intervention depends on the interpretation of clinical findings and the conclusion drawn
from the problem analysis. Interventions include:
1. Balance training
2. Strength training
3. Balance and strength training in combination
4. Walking
TRAINING
1 year experience as a physiotherapist within the medical or neurology department
Training Procedure
Recommended duration of attachment: 2 working weeks
Teaching hours: 40
31
Training Modules
Module 1 Introduction to the Physiotherapist’s Role in Geriatrics (1 hour)

Introduction to the Physiotherapist’s Role in Falls (1 hour)
Module 2 Falls Assessment (1 hour)

Comprehensive Falls Assessment (Inpatient, Outpatient, etc.) (8 hours)
Module 3 Intrinsic Factors for Falls (Balance, Neurology, etc ) (1 hour)

Falls Intervention and Reporting (1 hour)
Module 4 Role of the Multidisciplinary Team in Falls (22 hours)
32
7.3 OCCUPATIONAL THERAPISTS
Occupational therapists are an important component of the multidisciplinary team effort to

reduce falls in older adults both in the community and in healthcare settings. Interventions
to reduce falls in the older adult are mainly directed at improving home safety and activities
of daily living.
1. Referral is received from the medical officer

2. Assessment is performed by the occupational therapist
3. Physical and cognitive issues are identified
4. Intervention measures are initiated based on the issues identified
5. Patient is reassessed post-intervention
6. Education on falls prevention and home safety is given to those who have achieved
occupational therapy goals or those who are at low risk of falls
33
1. Reality Orientation (RO) assessment

Assessment of the patient’s orientation to time, place, person and surroundings is
performed before proceeding to more complex assessments.
2. Modified Barthel Index (MBI)

The MBI is a simple-to-administer tool for the assessment of self-care, mobility and
activities of daily living. Reliability, validity and overall utility are rated as good to
excellent.
3. Environmental assessment
Assessment of the surroundings (eg. the ward) is performed to identify any hazards that
can cause falls.
4. Dressing and footwear assessment

Assessment is made to identify any hazards to the patient from dressing and footwear.
1. Reality orientation training

2. Activities of daily living retraining
3. Environmental modification
4. Education for patients and caregivers regarding the importance of appropriate clothing,
footwear and walking aids
TRAINING
1 year work experience as an occupational therapist
Training Procedure
Recommended duration of attachment: 2 working days
Teaching hours: 12
Case presentation and discussion: 2 hours
34
Training Modules
Module 1 Introduction to the Occupational Therapist’s Role in Falls (1 hour)

ADL, instrumental ADL, Sleep and Rest (1 hour)
Module 2 Comprehensive Environmental Assessment (Ward, Home, etc.) (2 hours)

Home Falls Assessment Screening Tool (FAST) Assessment (1 hour)
Module 3 Equipment, Aids and Assistive Devices (1 hour)

Falls intervention and Reporting (1 hour)
Module 4 Role of the Multidisciplinary Team in Falls (1 hour)
35
7.4 PHARMACISTS
Pharmacists are trained to conduct thorough medication reviews, consisting of an appraisal

of age-related physical changes that predispose older adults to drug-drug interactions, drug-
disease interactions and medication side effects.
Medication use is one of the most highly modifiable risk factors for falls in older adults.
Polypharmacy, known as the use of multiple medications or the administration of more
medications than is clinically indicated, is common in older adults. Approximately 85% of
older adults take at least one prescription medication and about 25% take 5 or more types of
medications. Therefore, a routine medication review is a key component in preventing falls
in older adults.
To date, there is no established pathway in Malaysia to guide pharmacists in performing

comprehensive medication management that incorporates a fall-oriented assessment and
intervention. This process would require involvement by trained pharmacists from various
levels and facilities to ensure the continuity of care as the patient transits between
settings.
FRIDS – Falls-Risk Increasing Drugs
36
1. Referral is received from the medical officer.

2. Medication review and evaluation is performed by the pharmacist by comparing the
medication history (CP1) and current inpatient medications (refer to Appendix 3)
3. High-risk drugs and falls-risk increasing drugs (FRIDS) are identified according to the Falls
Risk Assessment Instrument (FRAI) (refer to Appendix 3)
4. Intervention measures are initiated based on the issues identified.
5. Patient is reassessed post-intervention.
6. Counselling and education on use of medications and changes in medication regime are
given to the patient before or upon discharge.
1. Medication Appropriateness Index (MAI) (Refer to Appendix 3)

This tool helps evaluate the appropriateness of individual medications and medication
regimes in older adults in terms of indication, efficacy, dosing, administration, drug-drug
and drug-disease interactions, medication duplications, duration of therapy and cost-
benefit ratio.
2. Tools for identification of potentially inappropriate medications, especially FRIDS
a. Beers Criteria 2015

The Beers Criteria is used to identify potentially inappropriate medications (PIM) in
older adults. It contains a list of PIMS and recommendations for prescribing.
b. Screening Tool of Older People's Prescriptions (STOPP)

This tool is used to minimize inappropriate prescribing in older persons. It is best
used during acute illness or hospital admissions to prevent adverse drug reactions
(ADR).
c. Anticholinergic Burden (ACB) Scale

The ACB measures the risk of anticholinergic effects of prescribed and over-the-
counter medications.
3. Screening Tool to Alert to Right Treatment (START)

This tool helps identify necessary medications that may have been missed, such as
osteoporosis medications.
No tool is all inclusive or considered the gold standard. Therefore, each of these tools is
helpful only when coupled with a thorough medication review by the primary care provider
(or, if possible, a pharmacist) and correlated with the patient’s clinical condition.
37
1. Education for patients and caregivers on medication changes (new, changed and
stopped medications)
2. Reconcilliation of medications upon discharge.
3. Education for patients and caregivers regarding the importance of adherence and
methods to overcome any possible adverse events secondary to non-preventable use of
FRIDs.
TRAINING
Qualifications Required
1. Pharmacists who have completed the Geriatric Training Module (and have been
privileged or credentialed) or
2. Masters in Clinical Pharmacy with 2 years’ experience in clinical pharmacy or
3. Bachelor of Pharmacy with 4 years’ experience in clinical pharmacy
If a candidate does not fulfill the requirements above but wishes to join the FIT programme,
a recommendation letter from the respective geriatrician and head of the pharmacy
department is required.
Training Procedure
Recommended duration of attachment: 5 working days
Teaching hours: 18
Falls case clerking: 5 hours (minimum 5 cases per attachment)
Pre- and post-test: 1 hour
Upon successful completion of training, the pharmacist will be privileged as a Falls

Pharmacist by the Falls Pharmacist Trainer
38
Training Modules
Module 1 The Role of Pharmacists in Preventing Falls in Older Persons (1 hour)
Module 2 Geriatric Syndromes, Adverse Drug Reactions and Polypharmacy (3 hours)
Module 3 Drugs in Frailty: The Art of Pharmacotherapy Modification (1.5 hours)
Module 4 Drugs and Instability: Balancing a Fine Line (1.5 hours)
Module 5 Tools to Assess Medications in the Older Person (1 hour)
Module 6 Preventing and Responding to Iatrogenesis (1 hour)
39
8.0 TRAINING
FALLS INTERVENTION TEAM TRAINING PROGRAM
Aims
1. To assist doctors and allied health staff in practicing and implementing intervention
policies from the FIT
2. To train staff to perform audits for the FIT
Curriculum
4 modules are suggested:
Module 1 Understanding and Awareness of Why Change is Needed

a. The objectives of the FIT
b. The importance of the FIT
c. The importance of falls rate reduction
Module 2 Implementing Changes and Adopting or Integrating Changes into Hospital Policies
a. Reinforcing the importance of the FIT to the hospital
b. Developing goals and plans for change
c. Supporting and preparing the hospital for change
d. Arousing interest amongst healthcare personnel and recruiting staff
e. Setting up a FIT in the hospital
Module 3 Best Practices in Falls Intervention

a. Training healthcare personnel in universal falls precautions
b. Identifying and training the use of a suitable and standardized falls
assessment tool
c. Identifying and training the implementation of suitable and standardized falls
intervention practices
d. Planning suitable individualized care for patients
e. Incorporating these best practices into a FIT in the hospital
Module 4 Performing Audits

a. Organizational audits
b. Clinical audits
40
Methods
1. Methods include
a. Lectures
b. Hands-on sessions
c. Group discussions, teaching and presentations
d. Coursework
2. Suggested time of each class or topic is 30 to 90 minutes
41
9.0 AUDIT
AUDIT PROTOCOLS
The objective of an audit would be to provide reliable, relevant and timely data in order to
facilitate local improvements in clinical practice and patient safety to reduce inpatient falls.
Audit comprises of 2 components: organizational and clinical.
Organizational Audit
An organizational audit is an assessment of an organization's capacity to carry out its falls

policy. It is performed via a review of policies and procedures, with an environmental
checklist.
Auditing should cover 3 main sections that can performed at the level of the hospital and at
the Ministry of Health:
1. Background details of the organisation including occupied bed days (OBDs) and number
of falls
2. Policies and protocols and paperwork
3. Leadership and service provision
Clinical Audit
A clinical audit involves a review of medical documents and bedside observation, with all
clinical data collected from patients. Clinical audit is a quality improvement process that
seeks to improve patient care and outcomes through systematic reviews of care against
explicit criteria, followed by the implementation of change.
1. Identify
Idenqfy
problems and 2. Set criteria
issues and standards
3. Observe practice
pracqce
5. Implement changes
collecqon
and data collection
and reaudit
and accuracy
improvement changes
4. Compare
performance
with criteria
and standards
42
FALLS AUDIT TOOLS (Refer to Appendix 4)
Audit tools should be designed to assess the flow of care and the adherence of staff to falls
intervention practices.
FITs in each facility must decide which elements require auditing.
In measuring key practices, data can be obtained from a number of sources. Each approach
has its strengths and limitations:
 Direct observation of care (where a trained observer determines, for example, whether
a patient‘s call bell or walking aid is within reach) will be the most accurate approach for
certain care processes, but this can be time consuming.
 Surveys may be helpful in certain circumstances, but rely on staff members’ recall of
specific events, which might be inaccurate.
 Review of medical records is the easiest approach to complete, but rely on what is
documented in the records (and much care for fall prevention may not be documented).
AUDITORS
Ideally an auditor should:

 Be someone familiar with falls intervention processes, the forms used and the overall
chart layout
 The audit should ideally be carried out by an external party
 Not audit their own work
 Have some training or guidance provided (to ensure consistency in application of
organization-specific criteria).
43
APPENDICES
APPENDIX 1
MORSE FALLS SCALE
ITEM ITEM SCORE PATIENT SCORE
1. History of falling
No 0
Yes 25
2. Secondary diagnosis
(≥ 2 medical diagnoses)
No 0
Yes 15
3. Ambulatory aid
None/bed rest/nurse assist 0
Crutches/cane/walker 15
Furniture 30
4. Intravenous therapy/heparin lock

No 0
Yes 20
5. Gait
Normal/bed rest/wheelchair 0
Weak 10
Impaired 20
6. Mental status
Oriented to own ability 0
Overestimates/forgets limitations 15
TOTAL SCORE
Low risk <25
Moderate risk 25-45
High risk >45
44
Scoring and Risk Level
The items in the scale are scored as follows:
History of falling
If the patient has fallen during the present hospital admission or if there was an
25 immediate history of physiological falls (eg. seizures or an impaired gait prior to
admission)
0 If patient has not fallen
Note: If a patient falls for the first time, then score immediately increases by 25
Secondary diagnosis
15 If more than one medical diagnosis is listed on the patient’s chart
0 None
Ambulatory aids
If the patient walks without a walking aid (also if assisted by a nurse), uses a
0
wheelchair, or is on a bed rest and does not get out of bed at all
15 If the patient uses crutches, a cane or a walker
30 If the patient ambulates clutching onto the furniture for support
Intravenous therapy
20 If the patient has an intravenous apparatus or a heparin lock inserted
0 None
Gait
For normal gait: walking with head erect, arms swinging freely at the side, and
0
striding without hesitance
For a weak gait: patient is stooped but is able to lift the head while walking without
10
losing balance. Steps are short and the patient may shuffle
For impaired gait: patient has difficulty rising from the chair, attempting to get up by
pushing on the arms of the chair or by bouncing (ie takes several attempts to rise).
20 The patient’s head is down, and he or she watches the ground. Poor balance,
therefore the patient grasps onto the furniture, a support person, or a walking aid
for support and cannot walk without this assistance
Mental status
Check patient’s own self-assessment of his or her own ability to ambulate by assessing the
patient’s response. Ask “Are you able to go the bathroom alone or do you need assistance?”
Scored as:
If the patient’s reply in judging his or her own ability is consistent with the prior
0
assessment, and patient is rated as ‘normal’
If the patient’s response is not consistent with the nursing orders or is unrealistic, of
15 which the patient is considered to overestimate his or her own abilities and to be
forgetful of limitations
45
45
Risk Level and Recommended Actions
RISK LEVEL MFS SCORE ACTION

Low Risk 0 - 24 Good basic nursing care
Mod Risk 25 - 44 Implement standard falls prevention interventions
High Risk ≥45 Implement high risk falls prevention interventions
Reassessment should be performed periodically and when there is a change in the patient’s
clinical condition.
46
APPENDIX 2: POST-FALL CHECKLISTS
47
48
49
APPENDIX 3: MEDICATION ASSESSMENT TOOLS
APPENDIX 8
MEDICATION HISTORY ASSESSMENT FORM CP 1
PHARMACY DEPARTMENT,HOSPITAL…………………………………………………………………….
FORM TO BE FILLED BY THE PHARMACIST UPON PATIENT ADMISSION
Pharmacist Sign & Stamp: _________________________________ Time / Date:________________________
Original : To be kept in patient’s folder

Duplicate : To be kept by Pharmacy
Pin. 1/10
50
51
52
52
MEDICATION APPROPRIATENESS INDEX (MAI) CHECKLIST
1 Is there an indication for the drug?

2 Is the medication effective for the condition?
3 Is the dosage correct?
4 Are the directions correct?
5 Are the directions practical?
6 Are there clinically significant drug-drug interactions?
7 Are there clinically significant drug-disease interactions?
8 Is there unnecessary duplication with other drugs?
9 Is the duration of therapy acceptable?
10 Is this drug the least expensive alternative compared to others of equal utility?
53
APPENDIX 4: EXAMPLES OF CLINICAL AUDIT TOOLS
APPENDIX 4: EXAMPLES OF CLINICAL AUDIT TOOLS
54
55
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MOH/P/HKL/09.

DIRECTOR-GENERAL OF HEALTH MALAYSIA

Datuk Dr. Noor Hisham bin Abdullah

DEPUTY DIRECTOR-GENERAL OF HEALTH MALAYSIA (MEDICAL)

Dato' Dr. Haji Azman bin Haji Abu Bakar

HEAD OF GERIATRICS SERVICE, MINISTRY OF HEALTH MALAYSIA

Malaysia is experiencing a demographic transition as a result of increasing life expectancy.

Dr. Yau Weng Keong

Dr. Lee Fatt Soon

Dr. Yau Weng Keong

Dato Dr. Tunku Muzafar Shah bin Tunku Jaafar Laksmana

Dr. Elizabeth Chong Gar Mit

Dr. Alan Pok Wen Kin

Professor Dr. Tan Maw Pin

Dr. Nor’Aishah binti Abu Bakar

Dr. Alan Ch’ng Swee Hock

Dr. Cheah Wee Kooi

Dr. Goh Cheng Beh

Dr. Nor Hakima binti Makhtar

Dr. Nordiana binti Nordin

Dr. Premala a/p Subramaniam

Dr. Rizah Mazzuin binti Razali

Dr. Teh Hoon Lang

Dr. Tiong Ing Khieng

Dr. Ungku Ahmad Ameen bin Ungku Mohd Zam

ALLIED HEALTH TEAM

Roslawati binti Ramli

Julaida binti Embong

Mohamad Kamis bin Bakar

Hannah binti Abdul Halim

THE NEED TO REDUCE FALLS

FALLS INTERVENTION TEAM (FIT)

 The FIT is a multidisciplinary team consisting of the physician, nurses,

FALLS PREVENTION AND INTERVENTION

 Falls prevention and intervention measures should be individualized

A fall is defined as an unplanned descent to a lower level, with or without injury.

Falls are common

Falls are dangerous and expensive

Falls may be prevented

The most significant intrinsic risk factors were:

Readiness to Reduce Falls

 Are the stakeholders ready for change?

An organization’s leadership needs to stress the importance of falls prevention and

2.1 BASIC CONCEPTS

THE FALLS INTERVENTION TEAM (FIT)

Basic Principles for a FIT

 The scope of the FIT’s charge needs to be established

Required resources include:

Funding is required for:

IMPLEMENTING A FALLS PREVENTION PROGRAMME

Patient Safety and a Just Culture

FALLS RISK ASSESSMENT TOOLS

The Morse Falls Scale (Refer to Appendix 1)

Advantages of the Morse Falls Scale are:

 Syncope/near syncope, eg.

Lines, catheters and drains: A, B

FALLS RISK MANAGEMENT

General Risk Management

These measures are recommended at all levels.

GENERAL MEASURES RISK STRATIFICATION