HP LaserJet Pro Color MFP M476

Repair Manual

M476dn
M476dw
M476nw

www.hp.com/support/colorljMFPM476
www.hp.com/support
Orderable parts
Accessories
The following list of accessories was current at the time of printing. Ordering information and availability of
the accessories might change during the life of the product.

Table 2-1 Accessories

Item Description Part number

Paper-handling Optional Tray 3 feeder assembly main body (includes paper cassette) CE863-67901
accessories
250-sheet paper cassette (optional Tray 3) RM1-8544-000

Cable 2-meter A-to-B USB cable 8121-0868

Toner cartridges

Table 2-2 Toner cartridges

Description Cartridge number Part number (service)

High-capacity black toner cartridge with HP ColorSphere toner CF380X CF380-67901

Standard-capacity black toner cartridge with HP ColorSphere toner CF380A CF380-67902

Cyan toner cartridge with HP ColorSphere toner CF381A CF381-67901

Yellow toner cartridge with HP ColorSphere toner CF382A CF382-67901

Magenta toner cartridge with HP ColorSphere toner CF383A CF383-67901

NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield
depends on specific use.

Customer self repair (CSR) and service kits

Table 2-3 Customer self repair (CSR) and service kits

Description Part number

Cover, DIMM RC4-2852-000

Paper cassette (Tray 2) RM2-5469-000

250-sheet paper cassette (optional Tray 3) RM1-8544-000

Optional Tray 3 feeder assembly main body (includes paper cassette) CE863-67901

2-meter A-to-B USB cable 8121-0868

ENWW Orderable parts 109

 Whole unit replacement (WUR)
Table 2-4 Pro 400 Color MFP M476 nw

Description Part number

Prod-Replacement 110V M476nw WUR BR CF385-67019

Prod-Replacement 220V M476nw WUR CN/MY CF385-67023

Prod-Exchange 220V M476nw WUR EMEA CF385-69001

Prod-Exchange 110V M476nw WUR NAR/TW CF385-69002

Prod-Exchange 220V M476nw WUR AP CF385-69003

Prod-Exchange 220V M476nw WUR LAR CF385-69004

Table 2-5 Pro 400 Color MFP M476 dn

Description Part number

Prod-Exchange 220V M476dn WUR EMEA CF386-69001

Prod-Exchange 110V M476dn WUR NAR CF386-69002

Table 2-6 Pro 400 Color MFP M476 dw

Description Part number

Prod-Replacement 220V M476dw WUR CN/MY CF387-67022

Prod-Replacement 110V M476dw WUR BR CF387-67023

Prod-Exchange 220V M476dw WUR EMEA CF387-69001

Prod-Exchange 110V M476dw WUR NAR/TW CF387-69002

Prod-Exchange 220V M476dw WUR AP CF387-69003

Prod-Exchange 220V M476dw WUR LAR CF387-69004

110 Chapter 2 Parts and diagrams ENWW

Service parts
The following service parts are not shown in the exploded view diagrams sections.

Table 2-7 Service parts

Description Part number

Assy-Control Panel NFC (M476dw) CF387-60114

Assy-Control Panel Non-NFC (M476nw, M476dn) CF385-60101

Related documentation and software

Table 2-8 Related documentation and software

Item Description Part number

HP Color LaserJet Pro MFP M476 User Guide Product user guide. CF385-90907

HP Color LaserJet Pro MFP M476 Repair Manual English service manual (this N/A
manual)

ENWW Service parts 111

 How to use the parts lists and diagrams
The figures in this chapter show the major subassemblies in the product and their component parts. A parts
list table follows each exploded view assembly diagram. Each table lists the item number, the associated
part number, and the description of each part. If a part is not listed in the table, then it is not a field
replacement unit (FRU).

CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay
careful attention to the voltage that is listed in the description column. Doing so will ensure that the part
number selected is for the correct all-in-one model.

NOTE: In this manual, the abbreviation “PCA” stands for “printed circuit-board assembly.” Components
described as a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables
and sensors.

112 Chapter 2 Parts and diagrams ENWW

ENWW How to use the parts lists and diagrams 113
 Scanner and document feeder main assembly
Figure 2-1 Scanner and document feeder main assembly

114 Chapter 2 Parts and diagrams ENWW

 Table 2-9 Scanner and document feeder main assembly

Ref Description Part number Qty

1 Scanner assembly/ADF CF387-60106 1

ENWW Scanner and document feeder main assembly 115

 Covers
Figure 2-2 External panels and covers

4 3
2

6
5
7

8
1
10

116 Chapter 2 Parts and diagrams ENWW

 Table 2-10 Covers

Ref Description Part number Qty

1 Cover, left RL1-3063-000 1

2 Cover, top assembly RM2-5300-000 1

3 Cover, DIMM RC4-2852-000 1

4 Cover, right RC4-2855-000 1

8 Cover, right front RC4-2860-000 1

10 Door, front assembly RM2-5301-000 1

ENWW Covers 117

 Internal assemblies
Internal assemblies (1 of 7)
Figure 2-3 Internal assemblies (1 of 7)

(J167)

(J4017)
(J3006)

3
See PCAs (SR14)
(J153) (J3006)

(J3015)

1
(J3015)

118 Chapter 2 Parts and diagrams ENWW

 Table 2-11 Internal assemblies (1 of 7)

Ref Description Part number Qty

2 Cartridge-tray assembly RM2-5299-000 1

ENWW Internal assemblies 119

 Internal assemblies (2 of 7)
Figure 2-4 Internal assemblies (2 of 7)

(J161)

(J209)

(SL1)

120 Chapter 2 Parts and diagrams ENWW

 Table 2-12 Internal assemblies (2 of 7)

Ref Description Part number Qty

1 Solenoid, Tray 1 (MP) RM1-5420-000 1

2 Color misregistration sensor assembly RM1-8029-000 1

3 Intermediate transfer belt (ITB) RM2-0192-000 1

4 Roller, paper-pickup Tray 1 RL1-1802-000 1

ENWW Internal assemblies 121

 Internal assemblies (3 of 7)
Figure 2-5 Internal assemblies (3 of 7)

(CL1)
(J208)

(J162) 9
(SR7)
(J3010)

(J3010)

(J163)
1
(J164)
(J165)
4 (J203)

6 (J207)

7
8 5

122 Chapter 2 Parts and diagrams ENWW

 Table 2-13 Internal assemblies (3 of 7)

Ref Description Part number Qty

1 Cassette, Tray 2 RM2-5469-000 1

2 Multi purpose clutch assembly RM1-8318-000 1

3 Pad, separation Tray 1 RL1-1785-000 1

4 Registration assembly RM1-4841-000 1

5 Paper pickup assembly RM1-8045-000 1

6 Tray 2 paper pickup roller assembly RM1-8047-000 1

7 Tray 2 separation roller assembly RM1-4840-000 1

9 Multi purpose tray assembly RM1-8610-000 1

ENWW Internal assemblies 123

 Internal assemblies (4 of 7)
Figure 2-6 Internal assemblies (4 of 7)
Wireless model
1

(Jxxx) (J901)
(J904) (J992) (J130)
(Jxxx)

*A03
2 See PCAs (J140)
See PCAs 10
9
(J501)
(J131)

(J166)
(J2001)

(J3001) (J204)
(J2002)
(J2003)

7
(SW1) (M1)
(J168) (J2002) 6

(M2)
(J2003)

4 (J301)

(J155) 5

(J903)
(J151)
(J210)

(J4004)

8
See PCAs

124 Chapter 2 Parts and diagrams ENWW

 Table 2-14 Internal assemblies (4 of 7)

Ref Description Part number Qty

6 Motor, developer DC (M1) RL1-3053-000 1

7 Motor, drum DC (M2) RL1-1800-000 1

8 Fan RK2-3847-000 1

ENWW Internal assemblies 125

 Internal assemblies (5 of 7)
Figure 2-7 Internal assemblies (5 of 7)

(M4)
(J2001)

(J202)

(J706)
(J157) (J2004)
4
1
(FM1)

(M5)
(J2004) (J206)

126 Chapter 2 Parts and diagrams ENWW

 Table 2-15 Internal assemblies (5 of 7)

Ref Description Part number Qty

1 Feed motor assembly RM1-5419-000 1

2 Fixing assembly (110v) RM2-5476-000 1

2 Fixing assembly (220v) RM2-5478-000 1

3 Fixing motor assembly RM1-8609-000 1

6 Paper delivery assembly RM1-8049-000 1

ENWW Internal assemblies 127

 Internal assemblies (6 of 7)
Figure 2-8 Internal assemblies (6 of 7)
2
*A10

*A12

*A08
*A03
*A09
*A03

*A04
*A06
1

A
*A11

*A01 3
*A07
A *A09 *A02
*A05

128 Chapter 2 Parts and diagrams ENWW

 Table 2-16 Internal assemblies (6 of 7)

Ref Description Part number Qty

1 Paper feed guide assembly (simplex model; includes transfer roller) RM1-8043-000 1

2 Door, rear (simplex model) RC3-1665-000 1

3 Cover, rear (simplex model) RL1-3072-000 1

ENWW Internal assemblies 129

 Internal assemblies (7 of 7)
Figure 2-9 Internal assemblies (7 of 7)
3

6
7

4
8
(FM2)
(J705)

9
(J704)

(J703)

(J701)

(J152)
2

130 Chapter 2 Parts and diagrams ENWW

 Table 2-17 Internal assemblies (7 of 7)

Ref Description Part number Qty

1 Cover, upper-rear RL1-3068-000 1

2 Cover, lower-rear RC3-1700-000 1

3 Door, rear RM1-8052-000 1

4 Reverse drive assembly RM1-4880-000 1

5 Feed guide, duplex assembly (includes transfer roller)1 RM1-4879-000 1

6 Paper feed guide assembly (includes transfer roller) RM1-8043-000 1

7 Rib assembly, rear-door RM1-8053-000 1

9 Paper-pickup guide assembly RM1-8051-000 1

1 For a broken link-guide: you must replace either the duplexing-feed guide assembly, or the entire product (the interior paper guide is
not replaceable).

ENWW Internal assemblies 131

 PCAs
Figure 2-10 PCAs
4 5 1
6

3
2
7

132 Chapter 2 Parts and diagrams ENWW

 Table 2-18 PCAs

Ref Description Part number Qty

1 Driver PCA RM1-8032-000 1

2 High-voltage power supply RM1-8031-000 1

3 DC controller RM2-8028-000 1

4 Low-voltage power supply (110v) RM2-8030-000 1

4 Low-voltage power supply (220v) RM2-8032-000 1

5 Fax PCA (US only) CF206-60001 1

5 Fax PCA (Europe only) CF207-60001 1

5 Fax PCA (Brazil only) CF208-60001 1

6 Wireless controller PCA 1150-7951 1

Not shown Formatter PCA M476 nw CF385-60001 1

Not shown Formatter PCA M476 dn CF386-60002 1

Not shown Formatter PCA M476 dw CF387-60004 1

Not shown Formatter PCA M476 nw (China only) CF385-60002 1

Not shown Formatter PCA M476 dn (China only) CF386-60003 1

Not shown Formatter PCA M476 dw (China only) CF387-60005 1

ENWW Internal assemblies 133

 Accessories
250-sheet paper feeder accessory kit (optional Tray 3)
Figure 2-11 250-sheet paper feeder (optional Tray 3)

134 Chapter 2 Parts and diagrams ENWW

 Table 2-19 250-sheet paper feeder accessory kit (optional Tray 3)

Ref Description Part number Qty

1 Tray 3 feeder assembly main body (includes paper cassette) CE863–67901 1

2 Tray 3 paper cassette only RM1-8544-000 1

ENWW Accessories 135

 Alphabetical parts list
Table 2-20 Alphabetical parts list

Description Part number Table and page

Cartridge-tray assembly RM2-5299-000 Internal assemblies (1 of 7)

on page 119

Cassette, Tray 2 RM2-5469-000 Internal assemblies (3 of 7)

on page 123

Color misregistration sensor assembly RM1-8029-000 Internal assemblies (2 of 7)

on page 121

Cover, DIMM RC4-2852-000 Covers on page 117

Cover, left RL1-3063-000 Covers on page 117

Cover, lower-rear RC3-1700-000 Internal assemblies (7 of 7)

on page 131

Cover, rear (simplex model) RL1-3072-000 Internal assemblies (6 of 7)

on page 129

Cover, right RC4-2855-000 Covers on page 117

Cover, right front RC4-2860-000 Covers on page 117

Cover, top assembly RM2-5300-000 Covers on page 117

Cover, upper-rear RL1-3068-000 Internal assemblies (7 of 7)

on page 131

DC controller RM2-8028-000 PCAs on page 133

Door, front assembly RM2-5301-000 Covers on page 117

Door, rear RM1-8052-000 Internal assemblies (7 of 7)

on page 131

Door, rear (simplex model) RC3-1665-000 Internal assemblies (6 of 7)

on page 129

Driver PCA RM1-8032-000 PCAs on page 133

Fan RK2-3847-000 Internal assemblies (4 of 7)

on page 125

Fax PCA (Brazil only) CF208-60001 PCAs on page 133

Fax PCA (Europe only) CF207-60001 PCAs on page 133

Fax PCA (US only) CF206-60001 PCAs on page 133

Feed guide, duplex assembly (includes transfer roller)1 RM1-4879-000 Internal assemblies (7 of 7)
on page 131

Feed motor assembly RM1-5419-000 Internal assemblies (5 of 7)

on page 127

Fixing assembly (110v) RM2-5476-000 Internal assemblies (5 of 7)

on page 127

Fixing assembly (220v) RM2-5478-000 Internal assemblies (5 of 7)

on page 127

136 Chapter 2 Parts and diagrams ENWW

 Table 2-20 Alphabetical parts list (continued)
Description Part number Table and page

Fixing motor assembly RM1-8609-000 Internal assemblies (5 of 7)

on page 127

Formatter PCA M476 dn CF386-60002 PCAs on page 133

Formatter PCA M476 dn (China only) CF386-60003 PCAs on page 133

Formatter PCA M476 dw CF387-60004 PCAs on page 133

Formatter PCA M476 dw (China only) CF387-60005 PCAs on page 133

Formatter PCA M476 nw CF385-60001 PCAs on page 133

Formatter PCA M476 nw (China only) CF385-60002 PCAs on page 133

High-voltage power supply RM1-8031-000 PCAs on page 133

Intermediate transfer belt (ITB) RM2-0192-000 Internal assemblies (2 of 7)

on page 121

Low-voltage power supply (110v) RM2-8030-000 PCAs on page 133

Low-voltage power supply (220v) RM2-8032-000 PCAs on page 133

Motor, developer DC (M1) RL1-3053-000 Internal assemblies (4 of 7)

on page 125

Motor, drum DC (M2) RL1-1800-000 Internal assemblies (4 of 7)

on page 125

Multi purpose clutch assembly RM1-8318-000 Internal assemblies (3 of 7)

on page 123

Multi purpose tray assembly RM1-8610-000 Internal assemblies (3 of 7)

on page 123

Pad, separation Tray 1 RL1-1785-000 Internal assemblies (3 of 7)

on page 123

Paper delivery assembly RM1-8049-000 Internal assemblies (5 of 7)

on page 127

Paper feed guide assembly (includes transfer roller) RM1-8043-000 Internal assemblies (7 of 7)
on page 131

Paper feed guide assembly (simplex model; includes transfer roller) RM1-8043-000 Internal assemblies (6 of 7)
on page 129

Paper pickup assembly RM1-8045-000 Internal assemblies (3 of 7)

on page 123

Paper-pickup guide assembly RM1-8051-000 Internal assemblies (7 of 7)

on page 131

Registration assembly RM1-4841-000 Internal assemblies (3 of 7)

on page 123

Reverse drive assembly RM1-4880-000 Internal assemblies (7 of 7)

on page 131

Rib assembly, rear-door RM1-8053-000 Internal assemblies (7 of 7)

on page 131

Roller, paper-pickup Tray 1 RL1-1802-000 Internal assemblies (2 of 7)

on page 121

ENWW Alphabetical parts list 137

 Table 2-20 Alphabetical parts list (continued)

Description Part number Table and page

Scanner assembly/ADF CF387-60106 Scanner and document feeder

main assembly on page 115

Solenoid, Tray 1 (MP) RM1-5420-000 Internal assemblies (2 of 7)

on page 121

Tray 2 paper pickup roller assembly RM1-8047-000 Internal assemblies (3 of 7)

on page 123

Tray 2 separation roller assembly RM1-4840-000 Internal assemblies (3 of 7)

on page 123

Tray 3 feeder assembly main body (includes paper cassette) CE863–67901 250-sheet paper feeder
accessory kit (optional Tray 3)
on page 135

Tray 3 paper cassette only RM1-8544-000 250-sheet paper feeder

accessory kit (optional Tray 3)
on page 135

Wireless controller PCA 1150-7951 PCAs on page 133

138 Chapter 2 Parts and diagrams ENWW

Numerical parts list
Table 2-21 Numerical parts list

Part number Description Table and page

1150-7951 Wireless controller PCA PCAs on page 133

CE863–67901 Tray 3 feeder assembly main body (includes paper cassette) 250-sheet paper feeder
accessory kit (optional Tray 3)
on page 135

CF206-60001 Fax PCA (US only) PCAs on page 133

CF207-60001 Fax PCA (Europe only) PCAs on page 133

CF208-60001 Fax PCA (Brazil only) PCAs on page 133

CF385-60001 Formatter PCA M476 nw PCAs on page 133

CF385-60002 Formatter PCA M476 nw (China only) PCAs on page 133

CF386-60002 Formatter PCA M476 dn PCAs on page 133

CF386-60003 Formatter PCA M476 dn (China only) PCAs on page 133

CF387-60004 Formatter PCA M476 dw PCAs on page 133

CF387-60005 Formatter PCA M476 dw (China only) PCAs on page 133

CF387-60106 Scanner assembly/ADF Scanner and document feeder

main assembly on page 115

RC3-1665-000 Door, rear (simplex model) Internal assemblies (6 of 7)

on page 129

RC3-1700-000 Cover, lower-rear Internal assemblies (7 of 7)

on page 131

RC4-2852-000 Cover, DIMM Covers on page 117

RC4-2855-000 Cover, right Covers on page 117

RC4-2860-000 Cover, right front Covers on page 117

RK2-3847-000 Fan Internal assemblies (4 of 7)

on page 125

RL1-1785-000 Pad, separation Tray 1 Internal assemblies (3 of 7)

on page 123

RL1-1800-000 Motor, drum DC (M2) Internal assemblies (4 of 7)

on page 125

RL1-1802-000 Roller, paper-pickup Tray 1 Internal assemblies (2 of 7)

on page 121

RL1-3053-000 Motor, developer DC (M1) Internal assemblies (4 of 7)

on page 125

RL1-3063-000 Cover, left Covers on page 117

RL1-3068-000 Cover, upper-rear Internal assemblies (7 of 7)

on page 131

RL1-3072-000 Cover, rear (simplex model) Internal assemblies (6 of 7)

on page 129

ENWW Numerical parts list 139

 Table 2-21 Numerical parts list (continued)
Part number Description Table and page

RM1-4840-000 Tray 2 separation roller assembly Internal assemblies (3 of 7)

on page 123

RM1-4841-000 Registration assembly Internal assemblies (3 of 7)

on page 123

RM1-4879-000 Feed guide, duplex assembly (includes transfer roller)1 Internal assemblies (7 of 7)
on page 131

RM1-4880-000 Reverse drive assembly Internal assemblies (7 of 7)

on page 131

RM1-5419-000 Feed motor assembly Internal assemblies (5 of 7)

on page 127

RM1-5420-000 Solenoid, Tray 1 (MP) Internal assemblies (2 of 7)

on page 121

RM1-8029-000 Color misregistration sensor assembly Internal assemblies (2 of 7)

on page 121

RM1-8031-000 High-voltage power supply PCAs on page 133

RM1-8032-000 Driver PCA PCAs on page 133

RM1-8043-000 Paper feed guide assembly (simplex model; includes transfer roller) Internal assemblies (6 of 7)
on page 129

RM1-8043-000 Paper feed guide assembly (includes transfer roller) Internal assemblies (7 of 7)
on page 131

RM1-8045-000 Paper pickup assembly Internal assemblies (3 of 7)

on page 123

RM1-8047-000 Tray 2 paper pickup roller assembly Internal assemblies (3 of 7)

on page 123

RM1-8049-000 Paper delivery assembly Internal assemblies (5 of 7)

on page 127

RM1-8051-000 Paper-pickup guide assembly Internal assemblies (7 of 7)

on page 131

RM1-8052-000 Door, rear Internal assemblies (7 of 7)

on page 131

RM1-8053-000 Rib assembly, rear-door Internal assemblies (7 of 7)

on page 131

RM1-8318-000 Multi purpose clutch assembly Internal assemblies (3 of 7)

on page 123

RM1-8544-000 Tray 3 paper cassette only 250-sheet paper feeder

accessory kit (optional Tray 3)
on page 135

RM1-8609-000 Fixing motor assembly Internal assemblies (5 of 7)

on page 127

RM1-8610-000 Multi purpose tray assembly Internal assemblies (3 of 7)

on page 123

RM2-0192-000 Intermediate transfer belt (ITB) Internal assemblies (2 of 7)

on page 121

140 Chapter 2 Parts and diagrams ENWW

 Table 2-21 Numerical parts list (continued)

Part number Description Table and page

RM2-5299-000 Cartridge-tray assembly Internal assemblies (1 of 7)

on page 119

RM2-5300-000 Cover, top assembly Covers on page 117

RM2-5301-000 Door, front assembly Covers on page 117

RM2-5469-000 Cassette, Tray 2 Internal assemblies (3 of 7)

on page 123

RM2-5476-000 Fixing assembly (110v) Internal assemblies (5 of 7)

on page 127

RM2-5478-000 Fixing assembly (220v) Internal assemblies (5 of 7)

on page 127

RM2-8028-000 DC controller PCAs on page 133

RM2-8030-000 Low-voltage power supply (110v) PCAs on page 133

RM2-8032-000 Low-voltage power supply (220v) PCAs on page 133

ENWW Numerical parts list 141