Travel Agent

Mohd Firoj.
284 Paroli Deoband Up CONTACT

NUMBER: 9599798917
[email protected]
KEY COMPETENCIES:
 Highly experienced Travel Manager with extensive knowledge of the

industry. Passionate about providing excellent customer service and
helping clients plan their dream holidays.
 Extremely organized and reliable Travel Manager with strong
communication and customer service skills. Experienced with a range
of booking IATA systems and cleating travel itineraries.
 Detail-oriented travel Manager agent with 5+ years of experience.
Skilled in using a variety of booking systems to create travel packages
tailored to client requirements.
 Motivated travel agent with a proven ability to exceed customer
expectations. Skilled in developing creative solutions to make travel
plans as cost-effective as possible.
 Dynamic travel Manager with a passion for exploding new cultures and
destinations. Skilled at cleating unique itineraries and providing the
highest standard of customer service
 Familiar with a range of proprietary software including Microsoft Office (Words,
Adobe Acrobat 7.0
SKILLS & COMPETENCIES
 Comprehensive travel planning and coordination

 Travel policy development and implementation
 Negotiation skills with travel vendors
 Travel risk management
 Visa and passport processing
 Travel trends and cost analysis
 Relationship management with travel vendors
 Travel itinerary creation and management
 Travel expense monitoring and tracking
 Customer service and issue resolution
 Budget management and cost reduction strategies
 Knowledge of latest travel advisories and safety protocols
 Proficiency in travel management software
 Excellent communication and interpersonal skills
Page 1 of
 Attention to detail and accuracy
 Time management and multitasking abilities
 Ability to work under pressure and handle emergencies
 Knowledge of international travel regulations and customs
 Proficiency in multiple languages
 Ability to adapt to changing travel conditions and regulations.
a. Ticketing IATA
b. Booking
c. Itinerary Planning
d. Destination Knowledge
Professional Experience: -

Nature of Job : Travel Manager
Company : Ral international (SAUDI)
Designation : Travel Manager
Period of Working : From. 03, Dec.,2017 to 11, Nov.,2019.

Nature of Job : Travel Manager
Company : AS Corporation (INDIA)
Designation Travel Manager
Period of Working : From. 10, Mar.,2020 to 15, Nov.,2023.
Language Knowledge : Hindi, English & Arabic
Description:
1. Provide complex travel consultation with demonstrated knowledge of domestic and

international travel.
2. Handle all aspects of bookings including airline, hotel, and car rental reservations,
group tours, bus and cruise travel.
3. Process exchanges and refunds for airline tickets. Assisted with international travel
issues, including passports, visas, and currency.
4. Responsible for timely and accurate processing of client travel inquires and travel
request. Act a liaison been customer and supplier Support clients via phone and e-
mail.
Page 2 of
5. Collaborates with celebrity booking agents to book travel for clients.
6. Coordinates with tour operators and other travel agencies regarding tour package
choices; bargains with them to get the best rates Travel Domestic and International
to become familiar with destinations and services to better promote and sell
destinations.
7. Maintain regular communication with the customer prior to departure to provide

updated travel information including but not limited to delayed departures and earlier
flight availability.
8. Responsible for collecting and recording deposits and final payments.
Job Responsibilities:
1. MeetsBackground:
Educational with clients to determine travel needs, budgets and preferences.
2. Sells
10th passed andU.P.
from coordinates transportation, accommodations, insurance, tours and
Board in 2012
activities.
12th passed from U.P. Board in 2014
3. Advises clients regarding destinations, cultures, customs, weather and
B.sc University of Manchester
activities.
Industrial Biotechnology 10 March
4. Collects payments, books travel arrangements and pays applicable fees.
2022 course application Online
5. Handles travel issues, conflicts, complaints, cancelations and refunds.
Personal Details:
6. Builds and maintains relationships with travel and tour vendors.
7. Attends travel seminars and conferences.
Date of Birth : 01-01-1996
8. Conducts research on destinations and industry trends.
Sex : Male
9. Maintains
I hereby accurate
certify that the records
above details are of bookings,
facts to the bestpayments, transactions,
of my knowledge phone calls
and beliefs.
and meetings.
Mohd Contributes to agency efforts by accomplishing related tasks as needed.
Firoj.
10.
Applicant
Page 3 of
.A. S
CORPORATION
Tour And Travel Industry
No. 10th, Office No. 2, Ground
Floor, Metro Plaza, Sector-12,
Dwarka, Delhi.
0120451201070,
012045284107\.09312940759
Date: - 18-11-2023
TO WHOMSOEVER IT MAY CONCERN
This is to certify that Mr. MOHD FIROJ S/o Mr. Mohd Muneer worked As “
Travel Manager ” in our company with M/s. A. S CORPORATION. Dwarka,
Delhi, India from 10th Mar. 2020 to 15th Nov. 2023.
With our entire satisfaction During his working period, we found him a sincere,
honesty hardworking, dedicated employee with a professional attitude and very
good job knowledge.
He is amiable in nature and character is well. we have no objection to
allow him/ her in any better position and have no liabilities in our company regular
hard working and honesty in his duty. Our Team wishes him success for his bright
future.
With Best Wishes
SAMAR KANT SHARMA

Executive Director/Company Secretary
A.S CDRPDRATIDN
Dwarka Branch
Page 4 of

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Mohd Firoj.

284 Paroli Deoband Up CONTACT

 Highly experienced Travel Manager with extensive knowledge of the

SKILLS & COMPETENCIES

 Comprehensive travel planning and coordination

Language Knowledge : Hindi, English & Arabic

1. Provide complex travel consultation with demonstrated knowledge of domestic and

7. Maintain regular communication with the customer prior to departure to provide

8. Responsible for collecting and recording deposits and final payments.

TO WHOMSOEVER IT MAY CONCERN

With Best Wishes

SAMAR KANT SHARMA

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