Fall - 2023 - Cisy 362 - 01 - First Test-09-28-23
Fall - 2023 - Cisy 362 - 01 - First Test-09-28-23
Fall - 2023 - Cisy 362 - 01 - First Test-09-28-23
MULTIPLE CHOICE
1. ____ refers to the combination of hardware, software, and services that people use to manage,
communicate, and share information.
a. Information systems
b. Information technology
c. Computer systems
d. Computer technology
2. Over 40 years ago, a concept called Moore's Law accurately predicted that computer processing power
would double about every ____.
a. 2 months c. 24 months
b. 12 months d. 48 months
3. When planning an information system, a company must consider how a new system will interface with
older systems, which are called ____.
a. enterprise applications c. operating applications
b. network operating systems (NOS) d. legacy systems
4. Systems analysts use a ____ to graphically represent company operations and information needs.
a. JAD c. RAD
b. Scrum d. business process model
9. ____ is a systems development technique that produces a graphical representation of a concept or process
that systems developers can analyze, test, and modify.
a. Prototyping c. Scrum
b. Rapid application development d. Modeling
10. ____ is a systems development technique that tests system concepts and provides an opportunity to
examine input, output, and user interfaces before final decisions are made.
a. Scrum c. Modeling
b. Prototyping d. Rapid application development
11. Structured analysis is a traditional systems development technique that uses a series of phases, called the
____, to plan, analyze, design, implement, and support an information system.
a. O-O c. MSF
b. SDLC d. RUP
12. Because it focuses on processes that transform data into useful information, structured analysis is called
a(n) ____ technique.
a. iterative c. inferred
b. process-centered d. empowered
13. In the ____, like that shown in the figure below, the result of each phase, which is called a deliverable or
end product, flows sequentially into the next phase in the SDLC.
a. interactive model c. waterfall model
b. requirements model d. object model
14. In the model of the SDLC shown in the above figure, the ____ usually begins with a formal request to the
IT department, called a systems request, which describes problems or desired changes in an information
system or a business process.
a. systems design phase c. systems support and security phase
b. systems planning phase d. systems analysis phase
15. A(n) ____ investigates, analyzes, designs, develops, installs, evaluates, and maintains a company’s
information systems.
a. application developer c. network administrator
b. database administrator d. systems analyst
17. During strategic planning, top managers ask a series of questions that is called a ____ analysis because it
examines a company’s strengths, weaknesses, opportunities, and threats.
a. CRM c. JIT
b. TCO d. SWOT
18. ____ components can provide automated response to sales inquiries, Web-based order processing, and
online inventory tracking.
a. Mission statement
b. Customer relationship management (CRM)
c. Feasibility study
d. Total cost of ownership (TCO)
20. Of the measures of feasibility in the accompanying figure, ____ considers questions such as “Does
management support the project?” and “Will the new system require training for users?”
a. schedule feasibility c. economic feasibility
b. technical feasibility d. operational feasibility
21. Of the measures of feasibility in the accompanying figure, ____ considers points such as “Does the
proposed platform have sufficient capacity for future needs?” and “Will the hardware and software
environment be reliable?”
a. schedule feasibility c. economic feasibility
b. technical feasibility d. operational feasibility
22. Of the measures of feasibility in the accompanying figure, ____ assesses tangible and intangible benefits
to the company in addition to costs.
a. schedule feasibility c. economic feasibility
b. technical feasibility d. operational feasibility
23. Of the measures of feasibility in the accompanying figure, issues that relate to ____ include “Has
management established a firm timetable for the project?” and “Will a project manager be appointed?”
a. schedule feasibility c. economic feasibility
b. technical feasibility d. operational feasibility
25. Projects where management has a choice in implementing them are called ____ projects.
a. discretionary c. appended
b. nondiscretionary d. concatenated
26. A systems analyst conducts a(n) ____ investigation to study the systems request and recommend specific
action.
a. preliminary c. systems
b. appendix d. transitional
27. The primary method of obtaining information during the preliminary investigation is to ____.
a. analyze organization charts c. review documentation
b. conduct interviews d. observe operations
28. In sequence, the interviewing process involves a series of steps: ____, conduct the interview, document
the interview, and evaluate the interview.
a. determine the people to interview, establish objectives for the interview, develop
interview questions, prepare for the interview
b. establish objectives for the interview, develop interview questions, prepare for the
interview, determine the people to interview
c. develop interview questions, prepare for the interview, determine the people to interview,
establish objectives for the interview
d. prepare for the interview, determine the people to interview, establish objectives for the
interview, develop interview questions
29. A survey is ____, generally takes less time, and can involve a broad cross-section of people.
a. more flexible than a series of interviews, and it is less expensive
b. more flexible than a series of interviews, but it is more expensive
c. not as flexible as a series of interviews, but it is less expensive
d. not as flexible as a series of interviews, and it is more expensive
30. In a preliminary investigation report, the ____ contain(s) a brief description of the system, the name of the
person or group performing the investigation, and the name of the person or group who initiated the
investigation.
a. introduction c. expected benefits
b. systems request summary d. time and costs estimates
Essay questions
List all the Steps in the SDLC?
1. System planning
2. system analysis
3. system design
4. system implementation
5. system security and support
List 18 of the skills a Systems Analyst needs?
1. Listening skills
2. technical knowledge
3. critical thinking
4. Communication skills, written and oral.
5. business knowledge
6. must know SD methodology.
7. computer programming
8. project management
9. CASE Tools Skills
10. Interpersonal skills
11. managerial skills
12. ability to develop project plans.
13. Determination of a specific understanding of NS application software requirements
14. Must possess knowledge of systems OP abilities in business operations.
15. strong analytical skills
16. strong PC Skills
list seven steps to do during the interview.
1. Determine the people to interview
2. establish objectives for the interview
3. develop interview questions
4. prepare for the interview
5. conduct interview
6. document the interview
7. evaluate the interview