Zion and Technology Business College

DEPARTMENT OF Computer Science

Project Title: Online Driving licenses management System

A PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR
THE AWARD OF BACHELORS OF SCIENCE (B.Sc.) IN INFORMATION SYSTEM

Group Members
No Name ID No Signature

1. Binyam Negash ……..……CSE/045/13

2. Mesay Yidenkachew……..CSE/017/13
3. Desalegn Lemma………….CSE/018/13
4. Behiwot Sime……………..CSE/019/13
5. Yabsira Menegesha………CSE/044/13
6. Birhanu Esayas…………..CSE/040/13

Advisor Mr.Werkineh (MSc/phd)

Submitted to: CS/IT Department
Submission date: May 27, 2021
Hawassa, Ethiopia
 CHAPTER ONE

1. INTRODUCTION
1.1 Background of the Study
The background of the study regarding an online driving management system would typically
involve an explanation of the context and motivation behind developing such a system. Here's an
example: In recent years, there has been a significant increase in the number of vehicles on the
road, leading to various challenges in managing and regulating driving activities. Traditional
methods of managing driving records and monitoring driver behavior have proven to be time-
consuming, inefficient, and prone to errors. Moreover, with the rise of ride-sharing services and
delivery platforms, there is a growing need for an automated and streamlined system to track and
manage drivers' activities. Recognizing these challenges, researchers and organizations have
started exploring the potential of online driving management systems. These systems leverage
the power of technology and the internet to provide real-time monitoring, data collection, and
analysis of driving-related information. By implementing such a system, it becomes possible to
track driver performance, ensure adherence to traffic regulations, and identify areas for
improvement.

The online driving management system aims to offer a range of features, including driver
registration, license verification, trip tracking, vehicle inspection records, and performance
analytics. It provides a centralized platform where drivers, fleet managers, and regulatory
authorities can access relevant information and perform necessary tasks efficiently. Additionally,
by integrating with GPS and other technologies, the system can offer accurate location tracking,
route optimization, and timely notifications. The development of an online driving management
system is expected to bring several benefits. Firstly, it enhances road safety by enabling
proactive monitoring of driver behavior and identifying risky driving patterns. Secondly, it
simplifies administrative tasks for fleet managers and regulatory bodies, reducing paperwork and
improving data accuracy. Thirdly, it offers a transparent and accountable environment for
drivers, ensuring fair evaluation and recognition of their performance. Overall, the
implementation of an online driving management system represents a significant step towards
modernizing driving management practices, improving road safety, and enhancing operational
efficiency in the transportation sector. By harnessing the power of technology, it becomes
possible to transform the way driving activities are monitored, regulated, and optimized.

1.2. Statement of the Problem

The statement of the problem regarding an online driving license management system would
highlight the issues and challenges that exist in the current system. Here's an example: The
current driving license management system faces several limitations and inefficiencies,
necessitating the development of an online solution. The following problems have been
identified

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 Manual and time-consuming processes: The existing system relies heavily on manual
processes, including paper-based applications, documentation, and record-keeping. This
results in delays and inefficiencies in issuing and renewing driving licenses, as well as in
updating driver information.
 Lack of centralized database: Driver information is typically stored in various decentralized
databases, making it difficult to access and update information in real-time. This poses
challenges for regulatory authorities, law enforcement agencies, and other stakeholders who
require accurate and up-to-date driver license data.
 Difficulty in verification: Verification of driving licenses is a critical process to ensure that
only qualified individuals are authorized to drive. However, the current system lacks
streamlined and efficient mechanisms for verifying the authenticity and validity of licenses,
leading to potential fraud and misuse.
 Limited accessibility and convenience: The traditional system often requires individuals to
physically visit licensing offices, leading to long queues and inconvenience. This is
particularly problematic for individuals in remote areas who may face challenges in
accessing licensing services.
 Inadequate monitoring and enforcement: The existing system lacks robust monitoring and
enforcement mechanisms to track driver behavior, license violations, and penalties. This
hampers efforts to ensure compliance with traffic regulations and address driver misconduct
effectively.
 Data security and privacy concerns: With the increasing reliance on digital systems, there is
a need to address concerns related to data security and privacy. Safeguarding personal
information and preventing unauthorized access or data breaches are critical considerations
in the design and implementation of an online driving license management system.

1.3. Objectives of the Project

1.3.1. General Objective
The general objective of this project is in order to develop online driving license management
system

1.3.2 Specific objectives

The specific objectives of an online driving license management system can include the
following:

 Study existing driving license management system

 Design the architecture for the proposed system.
 To create a user-friendly interface that simplifies the license application process, providing
clear instructions and a streamlined submission process.
 To incorporate a robust mechanism that quickly and accurately verifies the authenticity of
driving licenses, minimizing the risk of fraud.
 To create a secure and centralized database to efficiently store and manage driving license
records, enabling authorized personnel to retrieve information and keep records up to date.
 To develop a mechanism for drivers to conveniently renew licenses and update personal
information online, eliminating the need for physical visits to licensing offices.
 Implementing the proposed system.

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 Test the developed system.
 Deploy the system.

1.4 Scope of the Study

The scope of the study refers to the boundaries and limitations within which the online driving
license management system will be developed and implemented.

 Geographical Scope: The study will focus on the development and implementation of the
online driving license management system within Hawassa region. a specific region or
country. The system will be tailored to the regulations and requirements of that particular
jurisdiction.
 Driving License Types: The scope of the study will cover the management of various types
of driving licenses, including private vehicle licenses, commercial driver's licenses,
motorcycle licenses, and any other relevant categories specified by the jurisdiction.
 User Roles: The online system will cater to different user roles, including applicants,
licensing authorities, law enforcement agencies, and other relevant stakeholders involved in
the driving license management process. The study will focus on defining the functionalities
and access rights for each user role.
 Application and Verification Process: The study will include the development of an online
platform for driving license applications and a mechanism for the verification of license
authenticity and validity. It will encompass the submission of required documents,
application review, and the integration of verification processes.
 License Renewal and Updates: The scope of the study will cover the online renewal process
for driving licenses, allowing drivers to renew their licenses electronically. It will also
include mechanisms for updating personal information, such as address or contact details,
through the online system.

1.5 Significance of the project

The online driving license management system project holds significant importance due to
several reasons. Here are some key points highlighting its significance:

 Enhanced Efficiency: The implementation of an online system streamlines the entire process
of managing driving licenses. It reduces manual paperwork, eliminates redundant tasks, and
automates various processes such as application submission, verification, and renewal. This
leads to increased efficiency, faster turnaround times, and improved productivity for both
applicants and licensing authorities.
 Improved User Experience: The project aims to provide a user-friendly and convenient
interface for applicants and other stakeholders involved in the driving license management
process. By offering online services, individuals can easily access information, submit
applications, and track the status of their licenses from the comfort of their homes or offices.
This enhances user satisfaction and overall experience.
 Accurate and Reliable Information: The online system ensures that driving license records
are centralized, up-to-date, and easily accessible to authorized parties. This promotes
accuracy and reliability in license data, making it easier for licensing authorities and law
enforcement agencies to verify license authenticity and validity. It also helps prevent
fraudulent activities and enhances road safety.
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 Increased Accessibility: The project addresses the issue of geographical accessibility,
particularly for individuals living in remote areas. By providing an online platform,
individuals can access driving license services without the need to travel long distances to
licensing offices. This promotes inclusivity and ensures that all eligible drivers have equal
access to license-related services.
 Strengthened Monitoring and Enforcement: The online system enables better monitoring of
driver behavior, license violations, and penalties. Real-time alerts and notifications can be
sent to relevant authorities, facilitating prompt actions against offenders. This improves
overall compliance with traffic regulations and enhances road safety.
 Data Security and Privacy: The project emphasizes the implementation of robust security
measures to protect personal information and maintain data privacy. By adopting encryption,
access controls, and regular security audits, the system ensures the confidentiality and
integrity of sensitive data, enhancing trust and confidence among users.
 Future Scalability and Integration: The online driving license management system can serve
as a foundation for future developments and integrations. It can be expanded to
accommodate additional features, such as online driver training programs, digital wallet
integration for fee payments, or integration with smart city initiatives. This allows for
continuous improvement and adaptation to evolving needs and technologies.

1.6 Methodology
1.6.1 Data Collection Methodology
The data collection methodology for the online driving license management system project will
depend on the specific requirements and objectives of the study. Here are some common data
collection methods that can be employed:

 Surveys and Questionnaires: Surveys and questionnaires can be used to gather information
from a wide range of stakeholders, including applicants, licensing authorities, law
enforcement agencies, and system administrators. These can be administered online or in-
person, and can include both open-ended and closed-ended questions to gather qualitative
and quantitative data.
 Interviews: Conducting interviews with key stakeholders, such as licensing authorities,
system administrators, and technical experts, can provide valuable insights into their
perspectives, experiences, and expectations regarding the online driving license management
system. Interviews can be conducted in-person, over the phone, or through video
conferencing.
 Focus Groups: Focus groups bring together a group of individuals with similar roles or
interests to discuss specific topics related to the online system. These sessions encourage
group interactions and can provide deeper insights into the stakeholders' perspectives,
concerns, and suggestions. The discussions can be recorded or transcribed for analysis.
 Documentation Review: Reviewing existing documents, such as driving license regulations,
policies, and procedures, can provide important information about the current practices and
requirements. This can help in understanding the context, identifying gaps, and informing the
design and development of the online system.
 Technical Assessments: Conducting technical assessments involves evaluating the existing
technological infrastructure, connectivity, and systems in place. This assessment helps in

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 identifying any technical limitations or challenges that need to be considered during the
development and implementation of the online system.

1.7. System Analysis and Design Methodology (only for software development)
For the software development aspect of the online driving license management system, a
common methodology that can be followed is thewe use Object Oriented System Analysis and
Design (OOSAD) methodology. We choose OOSAD because of the following reasons: Here is
an overview of the SAD methodology:

 It is easier to develop and maintain.

 It is reusability, extensibility, improves quality, maintainability and manages complexity.
 It’s Simplicity, Maintainability, Faster Development, Increased Quality.

Requirements Gathering: The first step is to gather and analyze the requirements of the online
driving license management system. This involves understanding the needs of stakeholders, such
as applicants, licensing authorities, and law enforcement agencies. Requirements can be
collected through interviews, surveys, and documentation review.

 System Analysis: In this phase, the gathered requirements are analyzed to define the system's
scope, functionalities, and constraints. Use cases, data flow diagrams, and entity-relationship
diagrams can be created to model the system's behavior and data flow. The analysis phase
helps in identifying the key components and interactions within the system.
 System Design: The system design phase focuses on designing the architecture, modules, and
user interfaces of the online system. It involves creating detailed technical specifications,
database schemas, and user interface wireframes. The design phase also considers factors
such as security, scalability, and integration with existing systems.
 Implementation: During the implementation phase, the design specifications are translated
into actual software code. This involves writing the necessary programming code,
configuring databases, and developing user interfaces. The implementation phase follows
coding best practices and standards to ensure maintainability and quality.
 Testing: The testing phase involves validating the functionality, performance, and reliability
of the developed system. Different types of testing, such as unit testing, integration testing,
and user acceptance testing, are conducted to identify and fix any defects or issues. Test
cases and test plans are created to guide the testing process.
 Deployment: Once the system has been thoroughly tested and approved, it is deployed to the
production environment. This involves setting up the necessary infrastructure, configuring
servers, and ensuring the system is ready for use by stakeholders. Data migration and system
training may also be part of the deployment process.
 Maintenance and Support: After deployment, the system requires ongoing maintenance and
support. This includes monitoring system performance, addressing user feedback, and
applying updates and patches as needed. Maintenance may also involve adding new features
or enhancements based on user requirements and changing regulations.

1.8 Development Tool and Technologies (working Environment)

The hardware and software development tools and technologies used for creating the online
driving license management system may vary based on the specific requirements and preferences

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 of the development team. However, here are some commonly used tools and technologies that
can be employed:are listed below:

I. Hardware tools:
 Desktop computer/laptop.
 flash disc.
 Internet cable for Internet connection
 RAM: Minimum of 2 GB (In order the system to run faster).
 60 GB of Hard Disk Drive (HDD).
II. Software tools
 Microsoft word 2016:-for preparing documentation proposal.
 Microsoft PowerPoint:-for preparing presentation slides.
 Front-end Development: HTML, CSS, JavaScript,
 Back-end Development: PHP.
 MYSQL /XAMPP server:-is a server on which data is stored and retrieved from.
 Notepad++:-is an environment for writing HTML/PHP codes.
 EDrawMax:-is software used for designing and drawing UML diagrams (use case
diagram, sequence diagram, class diagram, activity diagram, state chart diagram,
component diagram, and deployment diagram).
 Web browser:-is used for browsing HTML file and data from server.
[II.] Programming Languages: The choice of programming languages depends on the system's
architecture and requirements. Commonly used languages for web development include:
- Front-end Development: HTML, CSS, JavaScript,
- Back-end Development: PHP.
[III.] Database Management Systems (DBMS): DBMS is used to store and manage the system's data.
Commonly used DBMS options include:
- MySQL

1.9 System Implementation (only for software development)

System implementation in software development refers to the process of translating the design
and requirements of the online driving license management system into a working software
application. Here are the key steps involved in the system implementation phase:

 Coding: The implementation phase begins with writing the actual code based on the system
design. Developers use the chosen programming languages, frameworks, and libraries to
create the software components and modules. They follow coding best practices, such as
modularization, code reuse, and adherence to coding style guidelines.
 Database Development: If the system involves a database for storing and managing data, the
database schema is created based on the system's requirements and design. The necessary
tables, relationships, and constraints are defined. Database management systems (DBMS) are
used to create and configure the database.
 Integration: During implementation, different software components and modules are
integrated to form a cohesive system. This includes connecting the front-end user interface
with the back-end functionality, integrating with external systems or APIs, and ensuring
proper data flow and communication between various system components.

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 Testing: Testing is a crucial step to ensure the quality and functionality of the implemented
system. Different types of testing, such as unit testing, integration testing, system testing, and
user acceptance testing, are performed to identify and fix bugs, validate the system against
requirements, and ensure it works as intended.
 Bug Fixing and Optimization: Based on the testing results, any identified bugs or issues are
addressed by the development team. Code optimizations and performance enhancements may
also be performed to improve the system's speed, efficiency, and scalability. Continuous
testing and bug fixing iterations may occur until the desired quality level is achieved.
 Documentation: Throughout the implementation phase, documentation is created or updated
to reflect the implemented system accurately. This includes documenting the system
architecture, code documentation (such as comments and API documentation), database
schema, and any other relevant documentation that aids in system maintenance, support, and
future development.
 Deployment: Once the system has passed testing and is considered stable and ready for use,
it is deployed to the production environment. This involves setting up the necessary
infrastructure, configuring servers, deploying the system's codebase and database, and
ensuring proper connectivity and security measures.
 User Training and Handover: If required, user training sessions may be conducted to
familiarize stakeholders and end-users with the newly implemented system. User manuals or
guides can also be provided to assist in system usage. Additionally, any necessary handover
or transfer of the system to the operations or support team may occur, ensuring they have the
necessary knowledge and resources to manage and maintain the system going forward.

1.10 Testing and Deployment Methodology

Testing and deployment methodologies are crucial stages in software development to ensure the
quality, reliability, and successful deployment of the online driving license management system.
Here are the key methodologies typically followed for testing and deployment:

 Testing Methodologies:
a. Unit Testing: Unit testing involves testing individual components or units of code in isolation
to ensure they function correctly. Developers typically write unit tests to verify the behavior
and functionality of small units of code, such as functions or methods.
b. Integration Testing: Integration testing focuses on testing the interaction and integration
between different components or modules of the system. It ensures that the integrated system
functions as expected and that data flows correctly between the components.
c. System Testing: System testing involves testing the entire system as a whole to validate its
compliance with the specified requirements. This includes testing all the system's
functionalities, user interfaces, and interactions. System testing may include functional
testing, performance testing, security testing, and usability testing.
d. User Acceptance Testing (UAT): UAT involves testing the system from the end-users'
perspective to ensure it meets their requirements and expectations. End-users or stakeholders
typically perform UAT to validate the system's usability, functionality, and suitability for
their needs.
e. Regression Testing: Regression testing is performed to ensure that changes or updates to the
system have not introduced new defects or issues and that existing functionality has not been

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 negatively impacted. It involves retesting previously tested functionalities to ensure they still
work as intended.
 Deployment Methodologies:
a. Big Bang Deployment: In this approach, the entire system is deployed at once. It involves
preparing the production environment, configuring servers, and deploying the complete
system. Big bang deployment is suitable for smaller systems with low complexity and
minimal risks associated with deployment.
b. Phased Deployment: Phased deployment involves deploying the system in stages or phases.
Each phase typically includes a subset of functionalities or specific user groups. This
approach allows for incremental deployment, testing, and user feedback, reducing the
potential impact of issues and facilitating smoother transitions.
c. Parallel Deployment: Parallel deployment involves running both the old and new systems
simultaneously in parallel for a certain duration. This allows for a gradual transition, with
users gradually shifting to the new system. Parallel deployment provides a fallback option if
any issues arise during the transition phase.
d. Rolling Deployment: Rolling deployment involves deploying the system in a sequential
manner across different environments or locations. It allows for controlled and gradual
deployment while maintaining system availability. Rolling deployment minimizes the impact
of deployment-related issues and provides flexibility for rollback if needed.
e. Continuous Deployment: Continuous deployment is an automated approach where changes
to the system are frequently and automatically deployed to the production environment. This
methodology requires a high level of automation, continuous integration, and rigorous testing
practices.

1.11. Security Methodology

A comprehensive security methodology is crucial for the development and operation of the
online driving license management system to protect sensitive data, prevent unauthorized access,
and mitigate potential security risks. Here are key elements and practices typically included in a
security methodology:

 Risk Assessment: Perform a thorough risk assessment to identify potential vulnerabilities,

threats, and risks associated with the system. This involves analyzing the system's
architecture, data flows, access points, and potential attack vectors. A risk assessment helps
prioritize security measures based on the severity of identified risks.
 Secure Design and Architecture: Implement security controls and best practices during the
system's design and architecture phase. This includes considering principles such as the
principle of least privilege, secure data storage and transmission, secure authentication and
authorization mechanisms, and secure coding practices.
 Authentication and Authorization: Implement strong authentication mechanisms to ensure
that only authorized users can access the system. This can involve techniques such as multi-
factor authentication, strong password policies, and integration with identity and access
management (IAM) systems. Authorization mechanisms should be implemented to control
user access rights and privileges based on roles and responsibilities.
 Data Protection: Implement measures to protect sensitive data throughout its lifecycle. This
includes encryption of data at rest and in transit, secure storage and handling of personally

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 identifiable information (PII), and data anonymization techniques where applicable. Access
controls should be enforced to limit data access to authorized personnel only.
 Secure Coding Practices: Adhere to secure coding practices to reduce the risk of common
vulnerabilities, such as injection attacks, cross-site scripting (XSS), and cross-site request
forgery (CSRF). This includes input validation, output encoding, parameterized queries, and
avoiding the use of deprecated or insecure libraries and functions. Regular code reviews and
security testing can help identify and remediate vulnerabilities.
 Security Testing: Perform regular security testing and vulnerability assessments to identify
and address weaknesses in the system. This includes conducting penetration testing, security
scanning, and code review to identify potential vulnerabilities and configuration issues.
Automated security testing tools can aid in identifying common security flaws.
 Incident Response and Monitoring: Develop an incident response plan to handle security
incidents and breaches effectively. This includes defining roles and responsibilities,
establishing incident reporting and escalation procedures, and conducting periodic security
drills and exercises. Implement monitoring and logging mechanisms to detect and respond to
security events in real-time.

1.12. Backup and Recovery Methodology

Implementing a robust backup and recovery methodology is crucial for the online driving license
management system to ensure the availability and integrity of data, as well as to facilitate timely
recovery in the event of system failures, data loss, or disasters. Here are key elements and
practices typically included in a backup and recovery methodology:

 Data Backup Strategy: Define a data backup strategy that outlines the frequency, scope, and
methods of data backups. This includes determining what data to back up, how often to
perform backups (e.g., daily, weekly), and the types of backups to be used (e.g., full backups,
incremental backups). Consider the system's data volumes, criticality, and recovery point
objectives (RPOs) when defining the backup strategy.
 Redundant Storage: Store backup data in multiple locations or storage mediums to ensure
redundancy and mitigate the risk of data loss due to hardware failures, accidents, or natural
disasters. This can involve maintaining backups on-site and off-site, using cloud storage
services, or replication to secondary data centers.
 Regular Backup Execution: Establish a schedule and automation processes for regular
backups. Ensure that backups are performed consistently and without errors. Automated
backup scripts or backup software can be utilized to streamline the backup process and
minimize human errors.
 Data Verification and Integrity Checks: Regularly verify the integrity of backup data to
ensure that backups are complete and accurate. Implement checksums or other mechanisms
to verify the integrity of backup files. Periodically perform test restores to validate that the
backups can be successfully restored when needed.
 Incremental and Differential Backups: Consider using incremental or differential backup
methods to optimize backup storage space and reduce backup duration. Incremental backups
only store changes made since the last backup, while differential backups only store changes
made since the last full backup. This approach can help reduce backup storage requirements
and speed up recovery times.

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 Off-Site Backup Storage: Store backup copies off-site in secure and geographically diverse
locations. This helps protect against disasters that could affect the primary data center or on-
site backup storage. Off-site backups should be regularly tested for accessibility and
restoration feasibility.
 Disaster Recovery Plan: Develop a comprehensive disaster recovery plan that outlines the
steps and procedures for recovering the system and data in the event of major failures or
disasters. This plan should include clear roles and responsibilities, recovery time objectives
(RTOs), and recovery strategies for different types of failures or disasters.

1.13. System Requirement (Only for System Development)

System requirements are a crucial aspect of system development as they define the
functionalities, characteristics, and constraints of the system to be developed. The system
requirements specify what the system should do, how it should behave, and any specific
performance or quality expectations. Here are some key considerations for defining system
requirements:

Functional Requirements: Functional requirements describe the specific functionalities

and features that the system should provide. These requirements define the tasks the system
should be able to perform and the expected behavior of the system. For example, in the
context of an online driving license management system, functional requirements may
include:
 User registration and authentication: The system should allow users to create accounts
and authenticate their identities securely.
 License application processing: The system should enable users to apply for driving
licenses and manage the application process, including document submission and
verification.
 Knowledge testing: The system should provide online tests to assess applicants'
knowledge of traffic rules and regulations.
 License issuance and renewal: The system should facilitate the issuance and renewal of
driving licenses, including verification of eligibility criteria and payment processing.
 Record management: The system should maintain accurate and up-to-date records of
issued licenses, applicant information, and license expiration dates.
Non-Functional Requirements: Non-functional requirements specify the quality attributes
and constraints of the system. These requirements define characteristics such as
performance, security, usability, reliability, and scalability. Examples of non-functional
requirements for the online driving license management system may include:
 Performance: The system should be able to handle a certain number of concurrent users
and process license applications within specified response times.
 Security: The system should implement appropriate security measures to protect user data,
prevent unauthorized access, and ensure secure transmission of sensitive information.
 Usability: The system should have an intuitive user interface, provide clear instructions,
and be accessible to users with disabilities.
 Reliability: The system should be highly reliable, with minimal downtime and the ability
to recover from failures or errors without data loss.
 Scalability: The system should be able to handle increasing user loads and accommodate
future growth and expansion.

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Hardware Requirement

Hardware requirements specify the necessary hardware components and configuration needed to
support the software system. These requirements ensure that the software can run efficiently and
effectively on the target hardware infrastructure. Here are some important considerations for
defining hardware requirements:

Processor/CPU: Specify the type and speed of the processor required to run the software system.
Consider factors such as the complexity of the software, expected workload, and performance
requirements. For example, a high-performance system may require a multi-core processor or a
specific generation of CPUs.

Memory/RAM: Determine the amount of memory (RAM) needed to support the software
system. Consider the size of data sets, concurrent users, and the software's memory
requirements. Insufficient memory can lead to performance issues or system instability, so it's
important to allocate enough RAM for smooth operation.

Storage: Define the storage requirements for the software system. Consider the expected data
volume, file sizes, and any specific storage technology needed, such as solid-state drives (SSDs)
for improved performance. Specify the minimum and recommended storage capacity to
accommodate data storage and future growth.

Network Connectivity: Identify the network requirements for the software system. Determine the
required network speed, whether it's a wired or wireless connection, and any specific network
protocols or configurations needed to support the software's communication requirements with
other systems or devices.

Graphics and Display: If the software system requires graphical capabilities, specify any
hardware requirements related to graphics processing units (GPUs) or display resolutions. This is
particularly relevant for applications that involve visualizations, simulations, or graphic-intensive
tasks.

Peripheral Devices: Determine any specific peripheral devices required to interact with the
software system, such as printers, scanners, barcode readers, or specialized input devices.
Specify any compatibility requirements or specific models that are recommended or supported.

Operating System: Identify the supported operating systems (OS) for the software system.
Specify the minimum OS version, any specific patches or updates required, and any
dependencies on particular OS features or configurations.

Redundancy and Failover: If high availability and redundancy are required, specify any hardware
requirements for redundant components, such as redundant power supplies, network interfaces,
or disk arrays. Consider the need for failover mechanisms to ensure continuous operation in the
event of hardware failures.

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Environmental Considerations: Take into account any environmental factors that may impact the
hardware requirements, such as temperature, humidity, or physical space limitations. For
example, if the software system will be deployed in harsh environments or data centers with
limited space, specialized hardware configurations may be necessary.

Scalability: Consider the scalability requirements of the software system. Specify whether the
hardware should support future expansion or increased workloads. This may involve specifying
the maximum number of users, transactions, or data volumes the hardware should be able to
accommodate.

A feasibility study is conducted to assess the viability and potential success of a proposed project
or system. It evaluates various factors to determine whether the project is technically,
operationally, and economically feasible. Here are the three main aspects of a feasibility study:

1.9.1. Technical Feasibility:

Technical feasibility assesses whether the proposed project or system can be developed or
implemented using available technology and resources. It involves considering factors such as:

- Technology requirements: Determine if the necessary technology, hardware, software, and

infrastructure are available or can be acquired within the project's constraints.
- System compatibility: Assess if the proposed system can integrate with existing systems or
infrastructure without significant technical challenges or conflicts.
- Development resources: Evaluate the availability of skilled personnel, development tools,
and expertise required to design, develop, implement, and maintain the system.
- Scalability and performance: Determine if the proposed system can handle future growth,
increased user loads, and performance requirements effectively.
- Risk assessment: Identify potential technical risks, such as technical limitations,
dependencies on third-party systems, or potential compatibility issues, and evaluate their
impact on project success.

1.9.2. Operational Feasibility:

Operational feasibility examines whether the proposed system will be accepted and effectively
utilized by the intended users and stakeholders. It involves considering factors such as:

- User requirements: Assess the alignment of the proposed system with user needs,
expectations, and workflow. Consider user feedback and involvement during the feasibility
study.
- Organizational impact: Evaluate the potential impact of the proposed system on the
organization's structure, processes, and culture. Consider change management strategies and
the level of acceptance from stakeholders.
- Training and support: Determine the availability of resources, time, and budget to provide
necessary training and ongoing support to users and system administrators.
- Legal and regulatory compliance: Assess if the proposed system complies with relevant laws,
regulations, and industry standards. Consider any potential legal or ethical implications.

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1.9.3. Economic Feasibility:

Economic feasibility evaluates whether the proposed project or system is financially viable and
provides a positive return on investment. It involves considering factors such as:

 Cost estimation: Determine the initial and ongoing costs associated with the development,
implementation, operation, and maintenance of the system. Consider hardware, software,
licensing, personnel, training, support, and infrastructure costs.
 Benefit analysis: Assess the potential benefits and advantages the system will bring to the
organization, such as increased efficiency, cost savings, improved productivity, or
competitive advantages.
 Cost-benefit analysis: Compare the estimated costs with the expected benefits to determine if
the project is financially justifiable. Consider factors such as payback period, return on
investment (ROI), net present value (NPV), and internal rate of return (IRR).
 Risk analysis: Identify and evaluate financial risks, such as budget overruns, unexpected
expenses, or revenue losses, and assess their potential impact on the project's economic
feasibility.

1.9. Cost Estimation and Schedule Breakdown

1.9.1. Cost Estimation:

Cost estimation is the process of determining the overall expenses associated with the
development, implementation, and maintenance of a project or system. It involves considering
various cost factors to provide an estimate of the financial resources required. Some key aspects
to consider during cost estimation include:

 Development Costs: This includes expenses related to system analysis, design, programming,
testing, and quality assurance. It also covers the cost of hardware and software tools required
for development.
 Implementation Costs: These costs involve activities such as system deployment, data
migration, training, and support for users during the transition phase from the existing system
to the new system.
 Operational Costs: Operational costs encompass ongoing expenses associated with system
maintenance, updates, system administration, technical support, and licensing fees.
 Infrastructure Costs: Infrastructure costs include expenses related to hardware, networking
equipment, servers, and data storage required to support the system.
 Training Costs: This involves the cost of providing training to system users, administrators,
and support staff to ensure they have the necessary skills to operate and maintain the system
effectively.
 Contingency Costs: Contingency costs are allocated to account for any unforeseen or
unexpected expenses that may arise during the project's lifecycle.

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1.9.2. Schedule Breakdown:

A schedule breakdown provides a detailed timeline of the project, outlining the major tasks,
milestones, and their estimated durations. It helps in planning and tracking the progress of the
project. Here are some elements to consider in a schedule breakdown:

 Project Phases: Identify the major phases of the project, such as system analysis, design,
development, testing, deployment, and maintenance.
 Tasks and Activities: Break down each project phase into specific tasks and activities that
need to be completed. These can include activities like requirements gathering, design
documentation, coding, unit testing, system testing, user acceptance testing, and training.
 Dependencies: Identify any dependencies between tasks or activities. Some tasks may need
to be completed before others can start, so it's important to account for these dependencies in
the schedule.
 Milestones: Define important project milestones, such as completion of key deliverables,
testing phases, or system Go-Live. Milestones help track progress and allow for project
evaluation at specific points.
 Resource Allocation: Determine the resources required for each task, including personnel,
equipment, and software tools. Consider resource availability and allocation when scheduling
tasks.
 Duration Estimation: Estimate the time required to complete each task based on historical
data, expert judgment, or input from team members. Ensure that the estimated durations are
realistic and account for potential risks or delays.
 Gantt Chart: Present the schedule breakdown using a Gantt chart or similar visual
representation. A Gantt chart displays task dependencies, durations, and milestones,
providing a clear overview of the project timeline.

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 CHAPTER TWO

2.1.1. Introduction of the Existing System:

The existing online driving license management system is a software application designed to
facilitate the process of issuing and managing driving licenses through an online platform. It
serves as a digital alternative to the traditional manual process of obtaining and renewing driving
licenses. The system typically includes features such as online application submission,
appointment scheduling, document verification, fee payment, license issuance, and renewal
processes.

2.1.2. Proposed System Description:

The proposed system aims to enhance the existing online driving license management system
by introducing new features and improvements. Some potential enhancements could include:

 Improved User Interface: The proposed system may have a more intuitive and user-friendly
interface, making it easier for applicants to navigate through the application process and find
relevant information.
 Integration with Government Databases: The system can be integrated with government
databases, such as national identification systems or vehicle registration databases, to
streamline data verification processes and ensure accurate information.
 Online Learning and Testing Modules: The proposed system may include online learning
materials and practice tests to help applicants prepare for written and practical driving
examinations. This feature can improve the overall knowledge and competence of drivers.
 Automated Appointment Management: The system can allow users to schedule their driving
license appointments online, reducing the need for manual appointment booking and
providing convenience to applicants
 Mobile Compatibility: The proposed system can be designed to be compatible with mobile
devices, allowing users to access the system and complete necessary tasks using their
smartphones or tablets.

2.1.3. Strengths of Existing System:

The strengths of the existing online driving license management system may include:

 Convenience: The system provides a convenient online platform for applicants to submit
their driving license applications, eliminating the need for physical visits to government
offices.
 Time Efficiency: Online submission and processing of applications can save time for both
applicants and government officials, reducing paperwork and manual data entry.
 Improved Data Accuracy: With digital data entry and verification processes, the system
can help ensure accurate and up-to-date information about license holders.

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  Transparency: The system offers transparency in the application process, allowing
applicants to track the status of their applications and receive updates on the progress.

2.1.4. Weaknesses of Existing System:

The weaknesses of the existing online driving license management system may include:

 Limited Accessibility: The system may not be accessible to all individuals, particularly
those with limited internet access or technological literacy.
 System Performance: The system may experience occasional slowdowns or technical
glitches, affecting the user experience and efficiency of the process.
 Security Concerns: The online system may be vulnerable to cybersecurity threats, such as
data breaches or unauthorized access, requiring robust security measures to protect sensitive
information.
 Lack of Integration: The system may not be fully integrated with other government systems
or databases, leading to manual data entry or duplication of efforts in verifying applicant
information.

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 CHAPTER THREE
3. SYSTEM FEATURES
3.1. Introduction:
The online driving license management system is a web-based application designed to streamline
and automate the process of obtaining and managing driving licenses. Its purpose is to provide a
convenient and efficient platform for individuals to apply for new licenses, renew existing
licenses, and manage their license-related information.
The system aims to replace traditional manual processes by offering an online interface where
users can complete various tasks related to driving licenses. It simplifies the application process,
reduces paperwork, and enables users to track the status of their applications or renewals.
Key features of the system may include user registration and login functionality, license
application submission, document verification, scheduling of driving tests and written exams,
license issuance, renewal reminders, tracking of application status, and handling of license
suspensions or revocations based on violations or legal requirements.
By digitizing and automating these processes, the online driving license management system
improves efficiency, reduces processing time, and enhances the overall user experience. It
provides a centralized platform for both applicants and licensing authorities to interact and
manage driving licenses in a secure and convenient manner.
3.2. Functional Requirements:
 Specify the functionalities that the system must provide to the users. Some examples include:
 User registration and login: Allow users to create an account and log in to the system.
 License application: Enable users to apply for a new driving license or renew an existing one.
 Document verification: Validate the submitted documents to ensure their authenticity.
 Exam scheduling: Allow users to schedule driving tests and written exams.
 License issuance: Generate and issue driving licenses to eligible applicants.
 License renewal reminders: Send notifications to users regarding upcoming license
expiration dates and renewal procedures.
 License suspension/revocation: Handle cases of license suspension or revocation based on
violations or legal requirements.
 License tracking: Enable users to track the status of their license application or renewal
process.
 Driving school registration: Allow driving schools to register and manage their information
in the system.
3.3. Non-Functional Requirements:
- Specify the quality attributes and constraints of the system. Examples include:
- Security: Ensure the privacy and integrity of user data and prevent unauthorized access.
- Performance: The system should be responsive and able to handle multiple concurrent users.
- Usability: Design an intuitive and user-friendly interface for easy navigation and interaction.

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- Reliability: The system should be available and function correctly without frequent
downtime or errors.
- Scalability: The system should be able to handle an increasing number of users and data over
time.
- Compatibility: Ensure the system works across different devices and web browsers.
- Accessibility: Make the system accessible to users with disabilities.
3.4. System Analysis Models:
3.4.1. Introduction:
In the context of developing an online driving license management system, various system
analysis models can be used to understand and design the system. Here is an overview of some
commonly used models:

1. Use Case Diagram:

- A use case diagram illustrates the interactions between actors (users, administrators) and the
system. It identifies the different use cases (actions or tasks) that users can perform within the
system and shows the relationships between them. Use case diagrams help to identify system
functionalities and the actors involved in each interaction.
Based on the provided information, here is a use case diagram representing the described use
cases and actors:

Register
Account
User Administrator
Login

t Manage
Apply For New
Accounts
Licence

Apply For Licence

renewal Licence Manager

Schedule Written Application

Exam Test Review

Schedule Driving
Test License Endurances

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 1. Actors:
 User: Represents individuals who interact with the system to perform various tasks
related to driving licenses. Users can include applicants, license holders, or individuals
seeking license-related information.
 Administrator: Represents the system administrators or staff members responsible for
managing and overseeing the driving license application and renewal processes.
Administrators have additional privileges and responsibilities compared to regular users.
 Manager: In the context of driving licenses, a manager's role may involve several use
cases, including:
I. Application Review: The manager is responsible for reviewing and approving or rejecting
driving license applications. They assess the completeness and accuracy of the application,
verify supporting documents, and ensure compliance with all requirements.
II. License Issuance: Once an application is approved, the manager oversees the process of
issuing the driving license. This includes generating the license, printing it, and providing it
to the applicant in accordance with the established procedures.
III. Record Management: The manager plays a crucial role in maintaining and managing driving
license records. They ensure that all issued licenses are properly recorded in the system,
update records for license renewals or updates, and maintain the overall integrity and
accuracy of the license database.
IV. Compliance Monitoring: Managers are responsible for monitoring and enforcing
compliance with driving license regulations and policies. They may conduct periodic audits
to ensure that licensing processes are being followed correctly and that all relevant legal
requirements are met.
V. Customer Service: Managers may also engage in customer service activities related to
driving licenses. They may handle inquiries and complaints from applicants or license
holders, provide guidance on the application process, and address any issues or concerns
that arise.
2. Use Cases:
- Register Account: The user creates a new account in the system by providing necessary
personal information and credentials.
- Login: The user enters their credentials to authenticate and gain access to their account.
- Apply for New License: The user submits an application for a new driving license, providing
required personal details, documents, and paying the necessary fees.
- Renew License: The user initiates the process to renew an existing driving license,
submitting the renewal application and required documents.
- Schedule Driving Test: The user schedules a driving test appointment with the system,
selecting a suitable date and time.
- Schedule Written Exam: The user schedules a written exam appointment, choosing a
convenient date and time.
- Verify Documents: The administrator verifies the submitted documents for a license
application or renewal request, ensuring their authenticity and compliance with regulations.
- Issue License: The administrator approves a license application or renewal request,
generating and issuing the driving license to the user.

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- Track Application Status: The user checks the current status of their license application or
renewal, receiving updates on the progress.
- Manage Driving School Information: The administrator manages the information and
registration of driving schools within the system.
3. Relationships:
- Association: Use cases like Register Account, Login, Apply for New License, Renew
License, Schedule Driving Test, Schedule Written Exam, and Track Application Status are
associated with the User actor, as they involve interactions performed by the users.
- Include: The Verify Documents use case is included in the Apply for New License and
Renew License use cases since document verification is a step within these processes.
- Extend: The Issue License use case extends the Apply for New License and Renew License
use cases, as it is an optional step that occurs after the document verification process.
- Generalization: The User actor can be generalized into more specific actors, such as
Applicant and License Holder, to represent different roles within the system.
- By visualizing these use cases and their relationships, the use case diagram provides an
overview of the system's functionality and the interactions between actors and the system. It
helps in identifying the main tasks users and administrators can perform, guiding the design
and development of the online driving license management system.

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2. Sequence Diagram:
- A sequence diagram depicts the sequence of interactions between objects or components
within the system. It shows the chronological order of messages exchanged between objects
and illustrates how they collaborate to achieve a specific functionality. Sequence diagrams
provide a detailed view of the system's behavior and help in understanding the flow of events
for a particular use case.

Figure 3.1 Sequence Diagram for user registration

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Figure 3.2 Sequence Diagram for User login
3. Activity Diagram:
- An activity diagram describes the workflow or activities involved in various processes within
the system. It represents the flow of control from one activity to another, including decision
points, parallel activities, and loops. Activity diagrams are useful for visualizing complex
processes and understanding the order of actions required to complete a task.

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Figure 3.3.Activity Diagram for Login

Analysis Level Class Diagram:

An analysis level class diagram provides a high-level view of the system's class structure and the
relationships between different classes or entities. It identifies the main entities, their attributes,
and the associations between them. This diagram helps in identifying key objects and their
responsibilities, forming the foundation for detailed class design.

5. User Interface Design:

User interface design focuses on the visual and interactive aspects of the system. It includes the
layout, navigation, and graphical elements of the user interface. User interface design aims to

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create an intuitive and user-friendly interface that enhances the user experience and facilitates
seamless interaction with the system.
6. User Interface Prototyping:
User interface prototyping involves creating interactive prototypes or mockups of the user
interface. These prototypes allow stakeholders to visualize and experience the system's interface
before implementation. Prototyping helps in gathering feedback, validating design decisions, and
refining the user interface design.
These system analysis models provide different perspectives and representations of the online
driving license management system. They aid in understanding the system's requirements,
behavior, and structure, allowing for effective design and development. The selection and use of
these models depend on the specific needs and complexity of the system being developed.
3.4.5. Analysis Level Class Diagram:
In the online driving license management system, the high-level class structure can be
represented to showcase the relationships between the main entities and their attributes. Here's a
high-level class diagram that depicts the class structure and relationships:
In this class diagram, the main entities and their attributes are:
1. User:
- userId: Identifier for the user.
- name: Name of the user.
- email: Email address of the user.
- password: Password for user authentication.
- address: Residential address of the user.
2. DrivingLicense:
- licenseNumber: Unique number assigned to the driving license.
- issueDate: Date when the driving license was issued.
- expirationDate: Date when the driving license expires.
- drivingClass: Class or category of the driving license.
3. Document:
- documentId: Identifier for the document.
- documentType: Type or category of the document (e.g., identification proof, address proof).
- documentName: Name or description of the document.
- file: File or data representing the document.
4. Administrator:
- adminId: Identifier for the administrator.
- name: Name of the administrator.
- email: Email address of the administrator.
- password: Password for administrator authentication.

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5. DrivingTest:
- testId: Identifier for the driving test.
- testDate: Date when the driving test is scheduled or conducted.
- testResult: Result of the driving test (e.g., pass, fail).
- examiner: Examiner or authorized personnel conducting the driving test.
6. WrittenExam:
- examId: Identifier for the written exam.
- examDate: Date when the written exam is scheduled or conducted.
- examResult: Result of the written exam (e.g., pass, fail).
- examiner: Examiner or authorized personnel conducting the written exam.
- The relationships between the entities are shown using arrows:
- User has a one-to-one relationship with DrivingLicense, indicating that each user can have
one driving license.
- User has a one-to-many relationship with Document, indicating that a user can have multiple
documents.
- Administrator has a one-to-many relationship with DrivingTest and WrittenExam, indicating
that an administrator can manage multiple driving tests and written exams.
This high-level class structure and relationships provide an overview of the main entities and
their attributes within the online driving license management system. Please note that this is a
simplified representation, and additional classes and relationships may exist based on the specific
requirements and functionalities of the system.
3.4.6. User Interface Design:
Navigation Menu: Include a clear and intuitive navigation menu that allows users to access
different sections of the application easily. Common sections may include Home, Apply for
License, Renew License, Update Information, and Contact.
User Registration/Login: Provide a user-friendly registration and login process. Ensure that the
registration form collects necessary information while keeping it concise. Allow users to
securely log in to their accounts using their credentials.
Dashboard: Upon logging in, display a user dashboard that provides an overview of the user's
profile, including their license status, renewal dates, and any pending actions or notifications.
License Application Form: Create a comprehensive and user-friendly form for users to apply for
a driving license. The form should collect personal information, contact details, identification
documents, and any other necessary information. Use clear labels and provide relevant
instructions to guide users through the form.
Document Upload: Allow users to securely upload their identification documents, such as a
scanned copy of their ID card or passport. Provide clear instructions on the accepted formats and
file size limits.
Payment Integration: If applicable, integrate a secure payment gateway to enable users to pay the
required fees for their license applications or renewals.

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 Status Tracking: Implement a feature that enables users to track the status of their license
application or renewal. Provide real-time updates and notifications to keep users informed.
Profile Management: Allow users to manage their personal information, such as updating their
address, contact details, or other relevant information. Provide a user-friendly interface for
making changes and ensure data security.
Help and Support: Include a dedicated section or contact information for users to seek assistance
or resolve any issues. Provide clear instructions, FAQs, and contact channels for support.
Mobile Responsiveness: Design the user interface to be responsive and compatible with different
devices, including mobile phones and tablets, to ensure a seamless user experience across
various platforms.

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