PLATINUM REWARDS PRIMARY

XXXX-XXXX-XXXX-7884 3950.00 750.00

Sahil Jain
MEHTA PG R M NO 203
SUKHARALI SECTOR-
17 GURGAON
GURGAON HR
122001
3950.00 750.00

23 FEB 2024 15 MAR 2024

50,0000 2,000 46,050 15 MAR 2024 21 FEB 2024 3.75 1

0.00 0.00 0.00 3950.00 0.00 0.00 3950.00

XXXX-XXXX-XXXX-7884 Sahil Jain PLATINUM REWARDS PRIMARY INR

PREVIOUS BALANCE 0.00
180224 HOTEL BASERA BRIJ BHOOMI IN 74056633362014770596913 3950.00
MATHURA
NEW BALANCE 3950.00
MINIMUM PAYMENT DUE 750.00

Reward Plus Programme Points Points Points Available

Opening Balance Earned Redeemed/Reversed for Redemption

43 30 0 73

END OF STATEMENT
 MOST IMPORTANT TERMS AND CONDITIONS
1. Payment of your Card bills: Payment of your Card bills can be done by the following means:
• Online banking
◼ Bill Desk: From different bank accounts directly to your Card account. Visit https://www.billdesk.com/pgmerc/standardchartered/index1.htm
◼ NEFT / IBFT: From your bank account directly to your Card account by quoting the IFSC code SCBL0036001 and the address as MG Road,
Mumbai.
◼ Visa Money Transfer: In case of Visa franchisee credit cards, pay through your bank account using Visa Money Transfer. Fees for Visa Money Transfer
may be levied by the initiating bank.
◼ Standard Chartered Online Banking: Standard Chartered account holders can pay through an account transfer.
• NACH: NACH (National Automated Clearing House) facilitates standing instructions from your account to the credit card. This can be initiated by
submitting an NACH form authorizing transfer of funds. This form needs to be attested by the bank from where the payment needs to be made. You
are responsible for ensuring that the debit instruction is honoured.
• Cheque/Draft Payment: Dropping a cheque or a draft in favour of your Standard Chartered Bank Card no. xxxx xxxx xxxx xxxx (your 16 digit Card
number) into any of our Cheque Collection Boxes. Visit www.sc.com/in for the complete list of the locations of Cheque Collection Boxes. The cheque
or draft needs to be complete in all respects.
◼ Make your payments at least 3 working days in advance of your Payment Due Date to facilitate the timely credit of the funds into your Card account.
Note that your credit limit will only be increased by the amount you have repaid after our receipt of your funds.
◼ IIf you hold multiple Cards or EMI accounts with us, please give us clear instructions on the allocation of payment to these various Card accounts
on the reverse of your cheques. If you are issuing separate cheques for each Card account, then, you should clearly specify “Not to allocate” on the
reverse of the cheque.
• Cash: Cash payments can only be deposited at our branches using teller facilities.
Please make separate payment against each of Cards/ Instabuy Accounts. In the absence of separate payment, we may apportion/ distribute the
payment to clear the outstanding in order to keep your account in good credit standing. We will apply the funds first towards clearance of the Minimum
Amount Due in respect of all Card accounts you hold with us. Thereafter, the excess payment will be allocated sequentially towards payment of the
Card account with highest balance. If any of your Card account is overdue, we reserve the right to prioritize payments to overdue accounts first as per
our internal policy. For further details visit < https://www.sc.com/in/credit-cards/payment-apportionment/>
2. Levy of Interest: Note: Monthly payments will be applied first towards meeting the previous outstanding amounts.
Option How Interest will be levied Example
1. If FULL payment of Total No Interest will be charged#
Outstanding is made every
month before Payment Due
Date.
2. If PARTIAL payment of Total Interest will be charged for all transactions incurred in 1st Aug: Statement with previous outstanding of ` 10,000
Outstanding is made every the current statement from the transaction date till the with paymentth due date of 18th Aug; 15th Aug: Transaction for
month before Payment Due Statement Date. ` 3,000; 18 Aug: Payment of ` 8,000 received; 1st Sep:
Date.
The closing balance in the previous statement will Current statement generated with interest charges for a) `
attract interest, from one day post the Statement Date 10,000 from 2nd Aug to 17th Aug, b) ` 2,000 from 18th Aug to
till one day prior to the date of payment, in the current 1st Sep, c) ` 3,000 from 15th Aug to 1st Sep.
statement. The balance after payment will attract
interest from the date of payment till the Statement
Date.
3. If you usually make PARTIAL The closing balance as per your previous statement Previous Statement Date: 1st Aug: Statement generatedth with
payment, but in the CURRENT will accrue interest until the date of payment outstanding of ` 10,000 with payment due date as 18 Aug;
month you have made FULL 15th Aug: Payment received for ` 10,000. ` 10,000 willattract
Payment of the Total Outstand- interest from 2nd Aug to 14th Aug (13 days in August)
ing before the Payment Due
Date
#
Does not include Cash transactions ^ Interest debited in this case will be = 10,000 x 3.75% x 13/31 = ` 157.26
3. Annualized Percentage Rate (w.e.f. 1 May 2021): The monthly interest rate is annualized to arrive at the annualized percentage rate (APR).
Monthly interest rate of 3.75% pm is annualized to arrive at an APR of 45% for all Standard Chartered Credit Cards. However, for all instant
credit card variants, the monthly interest rate is 1.99% pm (APR of 23.88%). Cash transactions will attract an interest rate of 3.75% pm (APR of
45%)
4. Minimum Amount Due (“MAD”): The minimum amount due every month shall be higher of the following (a) 5% of statement outstanding or (b) sum total
of all installments billed, interest, fees, other charges, amount that is over limit and 1% of the principal or (c) ` 250. Incase you have an unpaid minimum
amount due from the previous month, the same will be added to the minimum amount due for the current month (as calculated above).
In case of default or if the statement balance is less than ` 250 the entire outstanding amount may have to be paid. If you spend ` 10,000 and
pay back exactly the MAD every month, it will take approximately 6.5 years to pay back the complete amount. We therefore suggest that
whenever your cash flow allows you, do pay back substantially more than your minimum payment due.
5. Interest-free (Grace) Period: 5a. The Payment Due Date on your Card can be between 18 and 25 days after the Statement Date (Please checkyour
statement for your exact Payment Due Date). Therefore, the interest-free credit period can range from 18-48 days to 25-55 days depending on your
Payment Due Date. The interest-free period does not apply for cash advances and revolving balances. For these, interest is charged from the date of the
transaction. We reserve the right to change this interest-free period by giving you notice.
Example: Assume that your Statement Date is 2 Nov (covering transactions billed between 3 Oct and 2 Nov) and your Payment Due Date is 24 Nov. You
have paid the total amount due by 24 Nov (making you eligible for interest-free period). In this case, the Payment Due Date is 22 days after the Statement
Date and the interest-free period will range from 22-52 days. • For a transaction billed on 3 Oct, the interest-free period is 52 days (from 3 Oct to 24 Nov)
• For a transaction billed on 2 Nov, the interest-free period is 22 days (from 2 Nov to 24 Nov)
5b. For Smart credit card, you will enjoy an extended interest-free period for the first 90 days post issuance of the Smart credit card, provided the minimum
amount due (MAD) indicated on the statement of outstanding is timely serviced by you. The extended interest-free period is only applicable for retail transactions
(i.e.. online and point of sale transactions) and will not apply for cash advances. After the expiry of the first 90 days post issuance of the Smart credit card,
the interest-free period will be applicable as per 5a above. For more details, visit sc.com/in/credit-cards/smart-card.
6. Raising transaction dispute for Electronic Banking Transactions** You have to promptly report any unauthorized transaction including electronic
banking transaction** on the credit card to the Bank either through Phone Banking, Email Channel, Online Banking or Branch, ensuring that there is nodelay
in reporting. Your liability for the unauthorised transaction due to third party breach will be determined in accordance with the Bank's Policy on Limited
Liability of Customers in Unauthorized Electronic Banking Transactions (“Policy”), which is available on the Bank's website at
<https://av.sc.com/in/content/docs/in-limited-liability-noteonwebsite.pdf>. Your ‘liability’ is linked to the timeframe within which you report any unauthorized
transaction on the credit card to the Bank, and more details on that are available in the Policy. If the investigation done by the Bank is incomplete or
inconclusive within 10 working days from the date of notification by you of the unauthorized transaction, the Bank will provide a provisional credit or a
shadow credit of the disputed amount to you (in accordance with the Policy). The provisional credit or shadow credit shall be value dated (subject to the
unauthorized transaction being reported to the Bank within 7 working days) to be as date of the transaction as undertaken on your credit card, so that
there is no interest for this transaction. If the investigation outcome reveals that there has been negligence/ compromise of the secured credentials by you,
then the provisional credit or the shadow credit will be reversed by the Bank and interest/charges will be applicable as per terms.
**Electronic banking transactions can be divided into two categories: • Remote/ online payment transactions (transactions that do not require physical
payment instruments to be presented at the point of transactions e.g. Internet banking, mobile banking, card not present (CNP) transactions), Pre-paid
Payment Instruments (PPI), and • Face-to-face/ proximity payment transactions (transactions which require the physical payment instrument such as a
card or mobile phone to be present at the point of transaction e.g. ATM, POS, etc. You may report an unauthorised transaction including an electronic
banking transactions through our toll free no. 18002586465 or by logging into Online Banking or SC mobile and also by logging a dispute through E-mail
id [email protected] which is also available on our website https://www.sc.com/in/help/complaints/
7. Supplementary / Add On Cards: IIf you have supplementary Cards linked to your Card, they shall be issued with the clear understanding that you will
be liable for the supplementary Cards as a principal cardholder. You are also responsible for ensuring that the supplementary cardholder(s) is/are aware
of the obligations in our Customer Terms and Credit Card Terms.
8. Reporting a lost or stolen card immediately: If your Card is lost or stolen within India or while travelling overseas, you should notify our Helpline
immediately.
9. Your liability for Lost Card: You will be liable for charges incurred on your Card until our Helpline in India is informed of the loss. If a Card is reported
lost, stolen or damaged and is subsequently found, you shall be responsible for invalidating the Card by destroying it.
10. Statements: Statements will be issued once every month for Card accounts with a balance of more than ` 100. For Card accounts with a balance of less
than ` 100 a statement will be issued when a new transaction reflects in the Card account.
• If you have a credit balance in your Card account, a statement will be issued to you only if the credit balance exceeds ` 100.
• Unless you have opted to receive hard copy statements in your credit card application form, you will receive these statements through E-mail and will
not receive the hardcopy statement. You can check you statements for the previous 12 months on sc.com/in. Physical statements will be provided on
request through phone banking.
11. When you are deemed to have received statements we sent: You will be deemed to have received all documents we send to you (including the card
statement and any messages printed on the statement):
a) on the day we hand over any document to a personal courier agency;
b) on the expiration of the fourth day of posting the document by ordinary post and addressed to your mailing address registered with us;
c) on trigger of the E-Statement to your registered E-Mail address with us
12. Termination of Card: You may at any time surrender or close your Card by informing us either by calling our helpline numbers (available on our website
at sc.com/in/help/complaints/) or by writing to us for initiating the closure at [email protected]. If a Card has not been used for a period of more than
one year, the Bank will initiate the process to close the Card. Due intimation shall be provided to you and if no reply is received from you or you don't use
your card within a period of 30 days, the card shall be closed.
13. Credit Limit : Assignment of credit limit will be at the sole discretion of the bank. We will set a credit limit to your Card and have a right to reduce your
total credit limit based on certain considerations (for instance, when you use your Card to withdraw cash on a frequent basis, when you purchase jewellery
within 90 days of your Card set-up, if you pay irregularly, and if you frequently use of all of your available credit limit). We will inform you when we reduce
your credit limit. Your available credit limit is calculated by deducting the amount you have used from your total credit limit. If you have taken a loan on
your Card, your outstanding loan amount also be deducted from your total credit limit.
We may, for your convenience authorize transactions in certain circumstances above your total credit limit (as communicated to you from time to time).
An Over Limit Charge as enumerated in the Tariff of Charges section of the Most Important Terms and Conditions shall be levied for such transactions
which exceed your credit limit.
14. Cash Advance Limit: Cash advance limit will be a sub-set of credit limit and assignment of cash advance limit will be at the sole discretion of bank. The
bank reserves the right to increase, decrease and/or unconditionally cancel the cash limit assigned to the card. In such an instance the bank will inform
immediately by SMS/ e-mail.
15. Information Sharing: We provide details of credit facilities availed from us to Credit Information Companies (CIC) every month and these details are also
sought by us from CIC to verify information viz various credit facilities availed by you from other financial institutions, repayment pattern, total outstanding,
etc., which helps us to determine sanctioning of a new credit facility. The information reported by us includes over due amount irrespective of same being
disputed or agreed to be settled at your end. On regularization of your account, the status of the same will be accordingly updated to CIC in the next
monthly report. As per the Credit Information Companies (Regulation) Act 2005, we are authorized, without reference to you, to comply with any request
and demand for any information from any authority under the law.
16. Instance when you will be considered to be in default: • If you do not pay us the Minimum Amount Due for 150 days, you will be classified as a default-
er. Note that the payment data is shared with Credit Information Companies on a monthly basis. This means that if you miss paying us the Minimum
Amount Due even for a month, your default will be captured by Credit Information Companies. This could have adverse impact on your credit
worthiness when you are applying for credit from other banks.
• If you pay all your outstanding and ask us, we will remove you from our list of defaulters within one month. However, we cannot withdraw your credit
history from Credit Information Companies database.
• After you are classified as a defaulter, we may send you continuous reminder through letters, tele-calling, SMS, emails and any other communication
medium and arrange personal meetings to collect the monies you owe us.
17. Death and Insolvency of a Cardholder: The entire outstanding dues in the Card account shall become payable in full by your successors or assignees
in the event of death, insolvency or the winding of your business.
18. Cross default: If you:
• fail to pay any outstanding amounts when due; or
• commit any other default under any agreement with us under which you are enjoying any financial/credit/or/other facility, we shall without prejudice to
any of our specific rights under each agreement be absolutely entitled to exercise all or any of its right as set out in the Customer Terms and Credit Card
Terms including cancelling your Card limit and declaring the amounts outstanding under your Card as immediately due and payable to us
19. Cash-back / Reversals: The cash back amount and/or merchant credit amount is reflected as a credit in your card statement. Once the credit card
statement is generated, cash back amount and/or the merchant credit amount cannot be adjusted against the card outstanding. The cash back amount
and/or the merchant credit amount will reflect in the subsequent credit card statement. You are expected to make the payment as is mentioned in the card
statement. This will be applicable for any interest or fee reversal as well.
20. Grievance Escalation: Please refer to point number 7 of the BCSBI code available on our web site. If you are not satisfied with the response that you
have received, you can write to [email protected] or contact at: 080-42896718 / 080-28089025 from Monday to Friday between 9:30am to
6:30pm (except on national holidays).You may also contact Ms. Priya Raghunathan, Head Service Quality, India and South Asia at the email address:
[email protected] or at Standard Chartered Bank, Head Customer Care Unit, 19, Rajaji Salai, Chennai - 600 001.
If you are still not satisfied with the response or if you have not received a response from the bank within a month, you may approach Chief General Manager,
Customer Service Department, RBI or you may approach Banking Ombudsman or you may file your complaint before the Banking Ombudsman.For more
details on Banking Ombudsman Scheme request you to visit: www.bankingombudsman.rbi.org.in. To get a copy of the BCSBI code, call us at Phone
Banking or download it from http://www.sc.com/in. The banks grievance redressal policy and compensation policy are available on our website
https://www.sc.com/in/important-information/grievance-redressal/ & sc.com/in/important-information/compensation-policy/
21. We can withdraw your Card at anytime: Notwithstanding anything contained herein, the facility is solely available at our sole discretion and therefore,
are subject to cancellation and/or payable earlier on demand at any time by us, in which case you shall repay the same forthwith to us. We may at our
discretion, and without limitation, also consider various aspects like co-brand partner related requirements, your cross-products holding etc. before consid-
ering your credit card for cancellation or suspension.
22. Where you can find the terms and conditions that apply to your Card: Please visit www.sc.com/in to read the Most Important Terms and Conditions,
Credit Card Terms and Client Terms.
Postal Address: Manager, Standard Chartered Credit Cards, Crescenzo, C-38/39, G Block, Behind MCA Club, Bandra Kurla Complex, Bandra (East),
Mumbai 400 051.
23. As per extant regulatory guidelines, Resident Indians are not permitted to make remittances in the nature of margins or margin calls to overseas
exchanges/overseas counterparty. If any “Overseas Forex Trading” transaction will be observed on your Card account, we would be constrained to close all
your accounts and report the same to the regulator. Hence, you are requested to refrain from doing such transactions on your Credit/Debit Card/accounts.
Table of Fees:
Fee Details* (`) Gold SuperValue Platinum Platinum **Instant Manhattan Emirates Landmark Bajaj Finserv Bajaj Finserv Yatra Visa Ultimate DigiSmart^ Bandhan Smart Ease Rewards
Rewards Titanium Elite Rewards Platinum Platinum World Rewards Platinum World Platinum Infinite Card MyTrip Card
Rewards Opt 1 Opt 2 Platinum without with Opt 1 Opt 2 Bandhan Bandhan Bandhan Credit
joining joining One Plus Xclusive Card
fee fee
Annual Fee (Year 1) 250 750 4995 250* Nil 999 13999 3000 250 Nil 999 2999 499 999 Nil 5000 Full Fee 299 699 2999 499* 350* Nil

Annual Fee 250 750 6000 250* Nil 999 13999 3000 250 999 999 2999 499 499 Nil 5000 Monthly Fee 299 699 2999 499 350 1000
(Year 2 onwards) INR 49
Supplementary Card Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Nil Monthly Fee Nil 350 $1000
joining/ Annual Fee INR 49
Annual Fee waiver Nil 90,000 Nil 60,000 Nil 120,000 Nil Nil 60,000 Nil Nil Nil 60,000 Nil Nil Nil 5,000 in next 60,000 90,000 400,000 120,000 50000 150,000
subject to Annual calendar
spends of# month of
fee levy
*Charges may be waived off on select channels as per prevailing promotional offers. These would be informed to the Cardholder at the time of application for the card and will be directly charged to the account and
would appear in the monthly credit card statement. For information on other cards pleasehttps://www.sc.com/in/credit-cards/tariffs-and-charges/
#
Annual fee waiver on spends will be given after reviewing annual spends at the end of the year. This is applicable only for the Primary cardholder, except EaseMyTrip and Rewards credit card. Spends based annual
fee waiver is applicable for variants of Manhattan, Platinum Rewards, Super Value Titanium, Landmark Rewards, DigiSmart, Smart, Bandhan One, Bandhan Plus, Bandhan Xclusive, EaseMyTrip and Rewards Card,
subject to meeting the terms and conditions as laid by the bank. Annual Fee will be reversed within 60 days of fee levy.
**For the Instant Platinum Rewards Credit Card, all fees are NIL. Please note SCB does not issue supplementary cards for the Instant Platinum Rewards Credit Card. Please note currently SCB only issues instant cards
for Platinum Rewards credit card
^DigiSmart card is complimentary for qualified premium segment customers.
###
The staff benefits on the credit card will be withdrawn once the employment with the bank ceases to exist.
$
Joining/Annual fees are Nil for Rewards Supplementary Cardholder for Year 1.
Tariff of Charges:
Late Payment Charges INR 0 for statement outstanding balance less than or equal to INR 100. INR 100 for statement outstanding balance between INR
(w.e.f. 1 May 2021) 101 and INR 500. INR 500 for statement outstanding balance between INR 501 and INR 5,000. INR 700 for statement
outstanding balance between INR 5,001 and INR 10,000. INR 800 for statement outstanding balance between INR 10,001 and
INR 25,000. INR 1200 for statement outstanding balance greater than INR 25,000. Additionally, late fee of ₹100 will get debited if
the Minimum Amount Due is not received for 2 or more consecutive months.
Example: In case there is an outstanding of INR 4,000 on your credit card and INR 12,000 in your Balance Transfer account and
payment is not made by the Payment Due Date, there will be a Late Payment Charge of INR 500 in your credit card account and
INR 800 on your Balance Transfer account.
The example above is for illustrative purposes only. All cards and all installment products such as Instabuy, Balance Transfer, Dial-a-
Loan etc. will each attract Late Payment Charges if payment is not made by the Payment Due Date.
Cheque Bounce Charges INR 500 will get debited towards cheque bounce charges
Over Limit Charges INR 500 per instance or 2.5% of the Overlimit amount. (Minimum INR 500)
Card Replacement Fee NIL
Rewards Handling INR 99 will be charged towards handling and courier charges for redemption of reward points.
Charges
Cash Advance Fee ATM withdrawals: 3% of cash withdrawal amount subject to a minimum of INR 300.
Overseas Transactions All overseas transactions are levied with a 3.5% transaction fee. This includes charges paid out to Visa/ Master for converting overseas
transactions into INR. Please Note: Transactions at merchant establishments that are registered overseas, even if the merchant is
located in India attract a charge of 1% from Visa/ MasterCard which is included as a part of the transaction amountin your
statement.
Standard Chartered is committed to comply with economic sanctions that are imposed by relevant regulatory authorities. As such,
we do not allow our products and services to be used directly or indirectly in countries that are subject to such sanctions, and will
not process transactions which involve these countries. Please note that you will not be able to contact us via phone banking,
facsimile transmission, or emails, or access our website and online banking, and we will not be able to provide you with financial services
if you are in these countries. We will also not process payment or trade transactions that involve these countries. Please refer to
our website at https://www.sc.com for a current list of countries that are subject to economic sanctions.
Surcharges INR 25 or 2.5% of transaction (whichever is higher) on Railway transactions. INR 10 or 1% of transaction (whichever is higher)
on Petrol transactions. The rate of surcharge may vary depending on acquiring bank.
Rental payments 1% processing fee on transaction amount + applicable taxes
(w.e.f. 2 April 2023)
Goods and Services Tax Goods and Services Tax (GST) will be levied at the applicable rates in force on all taxable supplies
Cheque/ Cash Pick up Fee For overdue card accounts, charge of INR 100 will be levied for payments collected by authorized representatives. The same will
reflect in the next month's statement.
Cash Repayment Fee INR 299 /- will be charged for making payment of credit card bills by depositing cash at any Standard Chartered Bank branch.
These charges will be reflected in the next months statement.
Paper Statement Fee of INR 99/- per month for paper statement in case the customer opts for both, a paper statement and an electronic statement.
Applicable Charges Charges
BRANCH SERVICE HANDLING CHARGES
Service Requests at the branch INR 199/-**
PHONE BANKING SERVICE HANDLING CHARGES
Self Service IVR calls FREE
GST will be levied at the applicable rates over and above the mentioned charges.
Charges applicable on Personal Segment clients except Visa Infinite, Emirates World & Ultimate
Please refer to the Schedule of Service Charges (SOSC) for more details.
Services at branch & phone banking (Non IVR) to be charged Services at branch & phone banking (Non IVR) to be charged - Savings Account
Outstanding balance / Transaction details Available balance / Transaction details / Statement details
Product features enquiries Credit Card status enquiry
PIN no enquiry / reset PIN No. enquiry / reset
Statement query / details Request - status (except deliverable status)
Fund transfer / bill payment / Online payment related Online banking registration / re-registration
Request - status (except deliverable status) Branch / ATM address / IFSC code
Reward points enquiries / redemption Reward points enquiries / redemption
Available credit / Cash limit Fund transfer / bill payment / Online payment related
Branch / ATM address / IFSC Cheque clearance related / Fund transfer
Phone banking services are available on all days between 8.00 a.m. to 8.00 p.m. For emergency services like report of lost card, unauthorised transaction, charge dispute, stop
payment etc are available 24x7. Login to sc.com/in for self-help options.
HELPLINE NUMBERS: • Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi,
Pune: 6601 4444 / 3940 4444; • Allahabad, Amritsar, Bhubaneshwar, Indore,Jalandhar, Kanpur,
Lucknow, Ludhiana, Patna, Vadodara: 6601 444; • Bhopal, Chandigarh, Coimbatore, Ernakulam,
Jaipur, Nagpur, Rajkot, Surat: 3940 444 / 6601 444; • Gurgaon, Noida, Mathura, Dehradun,
Saharanpur: 011-6601 4444 / 011-3940 4444; • Jalgaon: 022-6601 4444 / 022-3940 4444;
• Guwahati, Howrah, Siliguri: 033-6601 4444 / 033-3940 4444; • Mysore: 080 - 66014444 /
080 – 39404444; • Thiruvananthpuram, Vishakhapatnam: 044 - 66014444 / 044 – 39404444;
• Proddatur - 040-6601 4444/ 040-3940 4444
The helpline numbers mentioned above is pre-fixed by the STD code of your city. For eg. If the city is Delhi , and you are Bangalore, you can call any of the helpline numbers from the given list
by dialling Delhi STD code i.e. 011 before the number and the call will get connected to phone-banking desk.